JustDial.com Complaints & Reviews

I have made a contract with just dial on 02-01-18 with just dial. On the same date i got an email as well as text message from just dial that my contract is activated. But any single lead from just dial is yet to be recieved. Their customer care executives are also not supportive they are saying neither your number is showing at here nor you email id. I would like to know without a number or without an email id how contract can be activated. And whatever the loss i faced who is responsible and who will compensate this.

Used service of shiv brahama packers & movers through just dial, completely worst experience with the service based on :-
1. Fraud bill charged :- booking done with 20k, 17.5k given in advance.2500 rs remaining
But in original bill they did manual overwriting and made 3000.
Driver was asking to pay 3000.

2. Two glass broken (Dressing table & wardrobe) chair & table damaged

3. Dent mark in refrigerator

Not receiving my call, one of my no blocked & when i called 10.30pm from another no then some one picked the call & said that mobile is at repairing centre.

Dear sir we make contract for categry of water purifier name of aqua star service area for mira bhaynder in last year month of march.. Your sale gays mr sunil yadav telling me vll gates inqury 10 to 15 inquri in month... But nat provide only 5 to 6 provide...
But last 6 month your inqury reciwo only 1 and 2
Dear sir i cant pay rs 3200 rupes in month for 1 and 2 inqury.. Kindly request you please stop coming emi.. I am intrasted this kind of service
... Aqua star service mira bhaynder mb.[protected] pls reply and cunformetion

Hello justdial and hdfc and billdesk,

To justdial
You people are very smartly running this just dial (Evil) business. Despite of informing your are not stopping my contract and you are deducting through ecs. You should feel shame that you are manipulating my money. I spoke to arbaaz shaikh (Arbaaz. [protected]@justdial.com) to stop contract he said not possible, not possible, not possible. There is no such policy. The guy from you who came to me for registration and my signature name rupam contact number [protected] he said if i want to stop contract i should tell to just dial now or within 15 days after contract started or after 6 moths i can stop this contract any time.) i contacted your office at kumar mall near swargate office on 02 jan 2018 there was person mr. Doiphode my below conversion.
My q. I want to stop contract?
Ans. Cannot be stopped before 1 year.
Q. Is there any way to stop before one year?
Ans. No option.
Q. I am not getting any leads from you?
Ans. Your business category is not premium and its depends on priority as per package which opt for. You should go for higher amount package so that we will share conacts to you on priority.
Q. This was not told before signing contract by rupam.
Ans. Ask rupam then for this we cannnot help you.
Q. Why you have charged me multiple time through ecs.
Ans. You had no sifficient balance for transaction so that request for ecs was raised 5 times unless it get debited from customer account.
Q. So that hdfc bank has charged me near about 3200 for ach debit return charges (Find attached pdf document my bank statement)
Q. I told you on 12 dec by calling on[protected] that do not debit from my account in 18 dec 2017 i got the answer it will be debited on 05 jan 2018 not 18 dec2017 and i got message from just dial on 15 dec 2017 stating amount of 1800 will be debited on 18 dec 2017 why is that so.
Ans. This is sytem we cannnot do anything.

This is really disgusting communication from justdial.

On email also i had raised request twie to stop contract but why you are not giving answer except “our concern departmenet will contact you” i do not want any call from you i want resolution on email.

But now i do not want that also. Justdial is “mastermind legally chor” company

To hdfc bank my cust id: 37815242 and my contact # [protected]
When i approached to you at magarpatta branch ifsc hdfc000486 you said cannot stop ecs for just dial unless i provide noc from justdial. And justdial company is not ready to stop contract neither give noc for stopping ecs. This is very painful that its my money and i do not have right to stop this ecs for just dial through billdesk. Due to suh experience with justdial and bank and billdesk i am making my account zero balace 0 and will be closing forever.
Dear my hdfc bank you can see i am with you more than 4-5 years with you. But such experience i am not in position to continue with you. I know you cannot stop ecs so that i am choosing to close and make my balane 0 forever with this account id: 37815242 you should listen to customer, your bank account holder not to bill desk or company like fraud company justdial. If there is not provision to listen from customer then you should fight for some cases, exceptions where customer is genuine.in last 4-5 year you can see i had multiple loans and all loans are cleared from me.in case of 0 balance in my account and if just dial is trigiring/ requesting money through billdesk and if balance is getting below zero i am not liable or accountable for paying any money to you hdfc bank neither just dial neither bill desk.

I know i cann not fight for my money but i have all my right to save my money.

This is the only last way i found after doing research google and youtoube. There are ample amount of cases against just dial same cases as happen and worst thing being customer we cannot figh and get our money back. This is the ony way which is followed by almost all victim of justdial due to ecs fraud.
My hdfc bank please close my account after 10 jan 2017. I am not going to get any balance creadited on my account.

To billdesk.

I don't know who you are and do not expect every customer should know you and your role.

Thanks & regards,
Kapil kambale
[protected]
Email. [protected]@yahoo.com

Sir
I am akash tidar and i had recharged videocon d2h of ₹ 220 on 13dec 2017
But unfortunately it is failed
And
My account is debited by ₹220

So
I want my refund of ₹220
I have attached the just dial recharged copy with it as a document proof

My email id
[protected]@gmail.com

This is hotel bhawani residency darbhanga, bihar. I have made a contract with just dial in april 2017 to march 2018. The contact person was akash and the contact number was [protected]. They made a contract for one year for rs 7200+tax. And they promised me to give me top position in hotel category listing on just dial for one year. But in december 2017 a just dial person called me and told me renew my contract. When i told him that my contract is upto march 2018 then why she is demanding me to renew it 4 months before. Then she told me that their policies have changed. When i refused they remove my top position. I was very upset because we were in relation from past 3 years. Anyway i ignored it. Again i got a call in january 2018 and they told me to make payment or my whole contract will be void after 10 days that is on 12th january.

So i now if that thing is going to happen after 12th january then i will definitely go for legal proceedings. And i request you all to beaware of these fraud company. They only know to make money no matter by what means. Thank you.
Hotel bhawani residency
Email:[protected]@gmail.com

Dear sir,
I am naveen kumar. I paid twice to avail your services for my organisation divineyogaschool.org on 3rd jan 2018. I had a word with mr. Syed hasan. He admits that just dial account is showing only one time payment while my oriental bank of commerce is showing the payment paid of rs. 9250 twice. I have also sent him the mini statement.
I am enclosing mini statement.
Pl do needful at earliest possible

Naveen kumar
[protected]

We have paid listing with just dial, in the name of balaji traders, chandigarh.

We are very much disappointed with the response of your calls... Most of them are either wrong numbers or fake calls, we are receiving these type of wrong number calls and fake calls on regular basis.

We had paid the subscription amount to get fair business association with you but it looks like you are making fool to the customers. We don't have enough time to attend these type of ridiculous calls.

I request you to kindly refund our amount paid to you or otherwise we will take legal action against you in the consumer court.

Regards

They have charged us three times in past 2 months which they were supposed to deduct in three months. They also promised us to provide leads based on our business categories but their leads quality is worst and 99.99% leads are either looking for non-relevant services.
Some leads call for amazon customer support or flipkart customer support or massage centre services etc.

When we called them to close our services they gave me some nonsense reasons for one year contract and said, they won't close it. They also gave me some url with terms and conditions which was not mentioned during the payment but they are imposing it on us.

During these days, we called the contact person as well who always gave us false commitments at the same time we also called their customer support and tried changing the business categories also based on their suggestions but that also didn't help us.

Can you please help me solve the problem? They are deducting the money continuously from our bank account so we will have stop the monthly ecs for the time being.

As i put so many mails to justdial... To deactivate my account... But they are giving the reason that ur tenure if of one year... But the tym of joining they didnt tell me dis... As i seen the worst service of my... As i am saying the reason to them dey are giving useless ans and making excuses... As i am getting married nd my in law are not allowed me to do business... So i want to deactivate... Plz help me to close my account..

Dear support,

I have terminated my contract with justdial but still they are deducting esc amount form bank bank. Kindly refund my amount otherwise i will go to consumer court for help.

Mail from justdial...

Dear mr shailesh,

Greetings from just dial limited.

With reference to your request for ecs cancellation of your supreme contract, we would like to inform that we have forwarded your request to our concerned department and one of our executives will speak to you within 7 (Seven) working days.

So far as our services are concerned, we confirm that the services has been activated as per the agreed terms. Since the minimum tenure of services as agreed is for period of 1 (One) year hence completing the services for a minimum tenure would be in the interest of both the parties. You have the option of terminating the contract - by giving prior 3 (Three) months written notice expressing your intention to discontinue the services. Hence, as per the terms, we request you to serve us with 3 (Three) months prior written notice as agreed for terminating the services on the completion of minimum tenure of 9 (Nine) months.

Request you to please ignore the below ecs stop mail the same is for your banner contract.

We hope this answers your query regarding ecs cancellation process.

Thanks & regards,
Fatima shaikh
Customer service team
Just dial limited
Online customer care link: https://www.justdial.com/cms/customer-care
Website: www.justdial.com

I purchased a advertisement plan from just dial to boost my business in name saini garments, website plus inquiry plan and they promised to make a website page and teach how to operate manually, but now they are refusing that they explain online how to operate website. But when company's executive come he said that he will come to explain everything himself and whatever time to learn the website working.
So i wanted justice because i already paid around rs.26000/- to the just dial about three months ago but till date the company do nothing to solve my issue.
Therefore i request you to please help me.

Dear team

I am the managing partner of gproductions annanagar was a glad customer of justdial for the past above 4 years but after taking the jdomni contract which was
Missed with wrong commitments so jd omni didn't work as promised since we are an service company

Inspite of regular followup with mr diwakar and ranjith i couldn't get the refund after cancelling the jdomni

In the month of nov 2017 i was promised by mr kavi that i ll get the refund before dec 5th and so i was insisted to renew my existing platinum contract for which i have time till feb 2018 but after the confirmation i gave postdated cheques

They deposited the cheques with out my knowledge not event informing my accountant

I tried calling every one but no response so i tried stopping the ecs in jd listing portal

Though my ecs has hit for this month and debited 11000

Am not happy the way i am now with no solution for the refunds both from jdomni and jdlistig. Am mentally stressed because of this unprofessional handling and debiting my money without my permission

Kindly solve my issue and refund my money asap

Hallo my name is dibin varghese, i am from kollam, 1st time on 16th december i book kollam to chennai ticket but that ticket is regretted and i lose my money 1669 rupees. Then today part of my trip i am book a train ticket from chennai egmore to nagapattanam again i lose my money 1857+1857 both two time. What this sir this not a game this is money. I want my money totaly 5383 rs immediately. If you will ignore this complaint i will pass this issue in social medias and channels...

I purchased an advertisement services on just dial in the month of may or june for which i was suppose to pay rs 2152 every month,
But in next 2 3 months i realised i am not satisfied with services as i was not getting any response from it.
I updated the same to the company but i realised they also have no solution to that for which i wanted to discontinue my services.
I signed an ecs payment mode with just dial and they deduct rs 2152 from my account automatically.
Now i want to discontinue the services, these people are harassing by saying you cannot discontinue for 3 months or 1 year time.
Pl help.

Gurdarshan
[protected]

I stopped my justdial services and ecs in june 2017, still they are deducted all my money from my account. They made my account balance to 0.

Justdial is a # company, they are looted me without informing, i called my times to justdial but they are not listening. Just saying will call back.

Justdial is worst and fraund company of india

I will mail to all communities and aware all people regarding this money loot fraud is going on by justdial.

If my issue not resolve, will make legal notice and police complain. I have written request regarding stop justdial services.

Dear sir,

This is to bring in to your notice that justdial is withdrawing money from my personal account [protected] maintained with federal bank, eranakulam branch every month rs.2000/- as ecs for advertisement + rs.235 x 7 times last month. It is been noticed that they deduct money every month even after we closed the association with them. Dont understand why they deduct money from our account. We dont want any alliance with just dial or dont wish to continue esc plan of any of their offers. So please stop withdrawing money from my account on immediate effect and fully refund me the money taken from my account on no reasons. I am planning to register a police complaint against this company and also will publish this cheating in all available social medias.
Hope i will get a result soon.
Thanks
Rajesh kalidas (Prop)
Royal kerala holidays
55/2141, 2nd floor, dd vyapar bhavan
Kp vallon road
Kadavanthra
Cochin
Mob [protected]
Email - [protected]@royalkeralaholidays.com

To Just Dial Manager.

Sub : Deducted Rs 3540/- without any signed contract.

As per Invoice TS0817SE00716771. We have signed a contract on 3rd Aug 2017 for 3 month for advertising Swadisht Tiffins in Just Dial and i have paid Rs 7080 for 3 Months Contract but after this contract also Just Dial is deducting Rs 3540 every month from my HDFC bank Account :[protected] for November and December for that I have not signed any contract. As it is done illegally without my inform and I want Just dial refund money immediately.

Billing Name : Swadisht Tiffins
Contact Person : Ayesha Bandaru
Contact Number : [protected].

To whomsoever it may concern,
On 14th december 2017, i had repaired my lg fridge (Gl-408yvq4) through sai service centre. I obtained this number through just dial where it was mentioned that if has registered agents for lg. However, the technician suhail, who had come over to my residence in ashok vihar, phase 2, on the mentioned date turned out to be fraud. He stated that ice controller circuit needs to be changed and he did so and charged us 3150 (Which includes 2850 for the part and 300 service charges).
Unfortunately, his service was inadequate because within 10 days the fridge again stopped working. Also, i did market study and found that we were charged highly for the part also. The part was available at a lower rate than what we were charged.
This is a clear case of mala fide fraud.
To resolve the problem, i called suhail to either refund the amount or rectify the issue, since i was told there is a 6-month warranty on the part. However, i have not received any call/action on my complaint as-on-date. I checked nad called lg and found that this service centre is not registered with them. We trusted just dial's brand that it will give verified listings (Which was mentioned also along with the listing). But they cheated us. Let us know how you are going to rectify this error and what can you do to resolve our problem.

Sincerely,
Mk sharma
Ph: [protected]

First of all. Justdial is a fraud company.

I took service for 3 month, payment by ecs,
Got zero benefit in my business.

Later i discussed with justdail person, they are saying that services cant be stopped before 1 year.

They are fooling customer.

I dont want refund but only to stop my services.

And again, justdail is a fraud company.