Claimed

JustDial.com Complaints & Reviews

3
Updated: Nov 5, 2025
Complaints 4272
Resolved
2024
Unresolved
2248
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alpha Financial Service
Aug 26, 2022
Report
Copy

We have already to submit the request on 5th of Aug-2022, ECS Paymet is debited on 15.08.2022, We want same amount to refund.
We don't want to contunies the advertise the Justial.

Register name is Alpha financial services kothanur
Register mobile Number is [protected].

if your not Refund the amount and again debited the amount it will be punishable and legally take the actions.
JustDial.com customer support has been notified about the posted complaint.
We are called to [protected] for 3 time for status of stop the ecs payment, so they are transfer the call, that call is disconneted, we have voice recording audio for proof.
Hello Elisha,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vj_0508
    from New delhi, Delhi
    Aug 26, 2022
    Report
    Copy

    This is to register a complaint against one of employee at named Mr. Dilshad who had collected a sum of amount 7080/- on 27th-July-2022 in the name of justdial to activate a new service package of J.D Mart but till date neither I have received any such service from justdial nor I'm getting any response from them about this issue. I request you kindly look into this issue and refund me the above amount.
    JustDial.com customer support has been notified about the posted complaint.
    Hello Vj,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vinay bha
      from Faridabad, Haryana
      Aug 26, 2022
      Report
      Copy

      I request several time but my ECS is not stop till now and they are not talking in right way so plz help
      JustDial.com customer support has been notified about the posted complaint.
      Hello Vinay,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
      Just dail is cheeting...
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ASIT Systems Private Limited
        Aug 25, 2022
        Report
        Copy

        I have done payment of Rs 7080. Not done any work by justdial and didnt make any profile. Company name is wrong. 4 months passed.
        JustDial.com customer support has been notified about the posted complaint.
        Hello Anjan,

        We are sorry to hear that you have a concern in your contract.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Aug 24, 2022
          Report
          Copy

          Address: Asangaon

          I'm not interested in your services.. so please remove my number from your list. Stop calling me again and again.

          My mobile number is [protected]. Please remove it from your list.

          I don't have any business.. i only referred you that business.. and I'm not the owner of that business.. so please remove my number from your list..
          JustDial.com customer support has been notified about the posted complaint.
          I already complaint about the same to your customer care executive but they do nothing..

          my last interaction with your customer executive ([protected]) Arjun yadav from malad head office employee code[protected]

          And as per conversation with arjun yadav he said that you can only send complaint mail when your email id is registered with Justdial..
          And your complaint is only delivered to [protected]@justdail.com when your email is registered.. and for that I can't complaint them using email.. i tried but mail is not delivered to them..

          Stop your marketing calls and Remove my number from your list - Comment #4041204 - Image #0
          Hello Mahesh,

          We are sorry to hear that you have a concern in your contract.

          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sushma14
            from Hyderabad, Telangana
            Aug 23, 2022
            Report
            Copy

            Address: www.justdial.com
            Website: www.justdial.com

            Yesterday I have searched for a shoe shop near my hostel in Justdial. To get their phone number I used just dial as companies post their office phone numbers in there. Soon after I searched on that portal. Random guys have been sending messages on WhatsApp claiming that they're shoe sellers and my number was shared with them by Justdial. This is absolute breach of privacy. Sharing my Number to random unknown strangers without my notice is unacceptable
            JustDial.com customer support has been notified about the posted complaint.
            Hello Sushma,

            Greetings from Just Dial.com

            The inconvenience is regretted.

            This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

            This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

            Regards,

            Team Justdial.
            sushma14's [Complaint's author] reply, Aug 24, 2022
            I can't reach you in anyway. Give me a proper email. The address you have is invalid
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pritpal Sohal
              Aug 21, 2022
              Report
              Copy

              Address: Mumbai

              I mr pritpal singh sohal my company name Cle Interio took a package from Justdial after alit of follow jd representatives did and once I paid for the same with condition told by visiting manager mr Yadav and convinced by Poonam a tele caller representative of Justdial nothing happened and after lot of follow up and calls they gave me reason that nach form has rejected from bank and I have to pay third month amount also instantly I paid through gpay and after that the same story nothing happened and finally I started getting some bogus not even related leads and calling them is total waste of time which was on 8th aug 2022 and then on 18th I get message that ecs amt of 3450 deducted and wen I called Justdial they have no clue and said will update wen I asked for refund but next day after lot of messages and calls they said ur fourth Ecs is been adjusted
              Now point is my money my account how can they take twice from me
              So I decided to cancel the package as it’s just less than 15 days it started and return back all my money taken
              I have mailed Justdial mail I’d as well and also ready for all future complains wenever possible because according to me it’s a scam which I also read on Google wer lot of reviews are the same saying Justdial is a scam
              No one can just take our hard earned money
              Also the leads they provide is totally bogus and not useful for business at all

              Hope this will be sorted asap
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 22, 2022
              JustDial.com Customer Care's response
              Hello Mr. Pritpal,

              We are sorry to hear that you have a concern in your contract.

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
              Is your complaint resolved?
              Pls help me I'm the victim too of this scam.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sumit3189
                from Gurugram, Haryana
                Aug 19, 2022
                Report
                Copy

                Address: Gurugram

                Hello i am sumit from recruit gem consultancy. I took the service from justdial on 8th july 2022 i paid 2 month advance and agent told me that now uou have to pay next emi after 40 days but again one more ecs has been deducted on 18th july and i said that time stop my all servuces and they send me a link and said your team is reviewing it and services will stop in 2 working days while my portal was not activated till 27 th july and again they deducted one more emi on 8th august again i called them and asked for stop the services they just said you have a contract of one year so you cannot stop it. And we will deduct the ecs like this. Please stop my all business with justdial. Its a scam company and refund my amount.
                JustDial.com customer support has been notified about the posted complaint.
                Hello Sumit,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  abi990
                  Aug 18, 2022
                  Report
                  Copy

                  Some creepy dude got my number from facebook and is now using justdial app to hide his number and is calling me via app to harass me.
                  The number are usually 2 or 3 digits and I have checked them on truecaller app and it shows them by the name of Justdial.
                  Please Block all calls from ur app directed to my number - [protected]
                  Please also provide me the info about the name and real phone number of the person behind this app who is calling me on my mentioned number.
                  JustDial.com customer support has been notified about the posted complaint.
                  Hello Abi,

                  We are sorry to hear that you have a concern.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial.
                  I did not understand. What do you mean by write a line ? I have explained the whole issue in multiple lines..
                  Do you want me to send an email about the same at [protected]@justdial.com ? (What is protected here)
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vbmgca
                    from Delhi, Delhi
                    Aug 17, 2022
                    Report
                    Copy

                    JustDial.com — Deactivation of ECS
                    We want to stop the just dial service and the ECS payment, because we are not interested with just dial services, as they are providing all fake queries.At the time of agreement they said you can stop this service when you want to stop but now justdial team is not responding
                    JustDial.com customer support has been notified about the posted complaint.
                    Hello Vijay,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      e.naresh120
                      from Hyderabad, Telangana
                      Aug 16, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Hyderabad

                      Iam e naresh

                      Dear sir
                      E.naresh my Justdial business account jayanthi fridge washing machines air conditioner repair account please cancel my business on Justdial business not interested your Justdial business your Justdial not coming best lead and connect your business on Justdial please cancel my account and ecs please cancel
                      Aug 16, 2022
                      Complaint marked as Resolved 
                      Not interested Justdial leads not coming my please cancel
                      JustDial.com customer support has been notified about the posted complaint.
                      Hello Naresh,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
                      My services has been discontinued in Justdial but the amount is been debited from my bank account as my service was last on September
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Muzammil23
                        from Veraval, Gujarat
                        Aug 16, 2022
                        Report
                        Copy

                        Address: Veraval Somnath Gujarat

                        Fraud justdial chiter ahmdaba branch maneger wasim kureshi rong information provided and loss my mony my contract is canceled ecs stop but not any response
                        JustDial.com customer support has been notified about the posted complaint.
                        Hello Muzammil,

                        We are sorry to hear that you have a concern in your contract.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vr ratnawat
                          Aug 16, 2022
                          Report
                          Copy

                          Address: Baser market,bus stand,mandsaur

                          We want to stop the just dial service and the ECS payment, because we are not interested with just dial services. At the time of agreement they said you can stop this service when you want to stop but now justdial team is not responding.
                          JustDial.com customer support has been notified about the posted complaint.
                          Hello Vr Ratnawat,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sk technical
                            Aug 16, 2022
                            Report
                            Copy

                            Address: Thakurpukur

                            Just dial not stop my ecs, , i request one month ago that please stop my ecs, , but just dial not response about that, please solved my problem, immediately, either I will go to the court, case file against Just dial, and go to cyber crime, ,
                            JustDial.com customer support has been notified about the posted complaint.
                            Aug 16, 2022
                            Updated by Sk technical
                            My just dail buisness name are Eclipse electronic solution
                            Verified Support
                            Aug 17, 2022
                            JustDial.com Customer Care's response
                            Hello Sir,

                            We are sorry to hear that you have a concern in your contract.

                            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              manoj221109
                              Aug 15, 2022
                              Report
                              Copy

                              Address: Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W) Mumbai Mumbai City District Maharashtra India - 400064

                              Your executive Seema ([protected])has done the fraud with us, She gave wrong information and taken amount from us 2200rs for registration and registered the Account in the name of Be stylish beauty parlor ([protected]) to achieve her target
                              We had already communicated verbally to her before 1 month to cancel the registration but she did not process hence today again 1179 /- amount has been debited from my account, Kindly take harsh action according to her and refund all the amount to us and cancel the my registration on priority, If within working 2 days issue will not be resolved, So I shall knock the door of consumer forum,

                              Kindly call me on this number [protected]
                              JustDial.com customer support has been notified about the posted complaint.
                              Aug 15, 2022
                              Updated by manoj221109
                              Your executive Seema ([protected])has done the fraud with us, She gave wrong information and taken amount from us 2200rs for registration and registered the Account in the name of Be stylish beauty parlor ([protected]) to achieve her target
                              We had already communicated verbally to her before 1 month to cancel the registration but she did not process hence today again 1179 /- amount has been debited from my account, Kindly take harsh action according to her and refund all the amount to us and cancel the my registration on priority, If within working 2 days issue will not be resolved, So I shall knock the door of consumer forum,

                              Kindly call me on this number [protected]
                              Verified Support
                              Aug 17, 2022
                              JustDial.com Customer Care's response
                              Hello Manoj,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
                              I took two packages VFL and PDG and both are scam. I don't want to explain it. Please stop my ECS
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rhsu
                                from Lucknow, Uttar Pradesh
                                Aug 10, 2022
                                Report
                                Copy

                                Address: indira nagar lucknow

                                When i was need to querry to agent he was not receiving my cll but today when he recieved my call his language od conversation was so bad like i am the agent and he was the coustomer when we join to justdial he talks so sweet and now when i join he was not replying my calls if it is continued than i have to quit the justdial
                                JustDial.com customer support has been notified about the posted complaint.
                                Hello Sir,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rkdesignstudio
                                  Aug 10, 2022
                                  Report
                                  Copy

                                  Hello! this is er.Rahat khan from rk design studio.
                                  I have took subscription of just dial in feb for growth in my bussiness but im not gettting any benifits. Which can grow my bussiness. 1st they promised that after take subscription we will grow so we took after take subscripton i waited 2-3 months and keep patience and so many times i did compaints. Here no one listen about anything. After few months again just dail sent new offer . In that offer they promised that in weeks we will get filter leads means geninune leads but after paying again im gettung fake leads only. They debit installment every month on time but forget to send leads.Im very disappointed with just dial services. Im writing 2nd time compaint still no responce im getting. So kindly request to just dial that listen this time and work on my complaint.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 12, 2022
                                  JustDial.com Customer Care's response
                                  Hello Rahat,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
                                  Aug 16, 2022
                                  Updated by rkdesignstudio
                                  I AM WRITING THIS COMPLAIN 3RD TIME AND NO ONE TAKING ACTION ON MY COMPLAIN. NOW WE NOT GETTING EVEN SINGLE LEADS. JUST DIAL PROIVIDING VERY WROST SERVICE ACTUALLY THEY NOT PROVIDING ANY SERVICE. IF THEY NOT PROVIDING ANYTHING THEN FOR WHAT THEY CHARGE. I WANT MY MONEY BACK. EVERY MONTH THEY DEBIT 2367 AMOUNT BUT NOT PROVIDING ANYTHING. THEY DO FAKE PROMISES THAT EVERY WEEK WE GET 4-5 GENIUNE LEADS. IM COMPLAINING AGAIN AND AGAIN BUT NOT GETTING ANY RESPONSE. SO KINDLY RESOLVE MY COMPLAIN.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    hardy sussan
                                    Aug 10, 2022
                                    Report
                                    Copy

                                    Address: Ahmedabad

                                    These people keep calling me every day even though I mentioned many times that I am not interested in their offer. Requesting to unsubscribe me from your call & email list.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 12, 2022
                                    JustDial.com Customer Care's response
                                    Hello Hardy,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Alankrithabyreshmadeepak
                                      from Kottayam, Kerala
                                      Aug 9, 2022
                                      Report
                                      Copy

                                      Address: alankrithapala

                                      We have purchased a website for our shop through just dial.But there are always problems in it.Can't upload or purchase the product.we are facing this issue since one year.they are not returning the money taken from our hand.The website issue is not being resolved. we tired of calling and sending emails. There is no replay for anything. They say that they will call within 24 hours but they do not call. they give very bad customer service.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 12, 2022
                                      JustDial.com Customer Care's response
                                      Hello Deepak,

                                      We are sorry to hear that you have a concern in your contract.

                                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sandhya mahadik
                                        Aug 9, 2022
                                        Report
                                        Copy

                                        Just Dial sold me Lead Package lifetime package in 2018 .I paid Rs 18000/- in 2018.Upto March 2020 they provided me good Quality Leads.After April 2020 they are not giving me regular Leads.when I am calling them they are saying your package is Old.So you have to take new booster Package. So thus they are cheating me.So I have to File Complaint against Just Dial.com.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Hello Sandhya,

                                        We are sorry to hear that you have a concern in your contract.

                                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit