JustDial.com Complaints & Reviews

Hi everyone,
I am Manish Mehta and I registered my business on just dial in 27 July 2022 in Jaipur. As per the executive that visited me (Ramjan Khan), I can avail the facility (get leads) for 3 month on payment of 7080/- (2-month advance payment included + 1-month charges) .I took the risk as I was starting my business. The amount got deducted from my account in July 2022 end. I started getting leads.

On 10 August 2022, a deduction of 2360/- happened in my bank account again. I called just dial customer care and Mr. Ramjan khana and they said it is ECS payment and that I will be charged this amount every month for a year. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

Now till 10 September just dial deduct total 11800 Inr. for almost one month service and as i said i just wanted it for 3 months only.

I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive said me that amount will deduct from 7080/- that I was paid just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got a similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Only option I get I got is consumer court so before that I have to mail you otherwise it's my right to reach out there.

I'm attaching my 3 ECS phots also.

Looking forward to your support.

Thanks,

Hi All,

I am Manish Mehta and I registered my business on just dial in 27 July 2022 in Jaipur. As per the executive that visited me (Ramjan Khan), I can avail the facility (get leads) for 3 month on payment of 7080/- (2-month advance payment included + 1-month charges) .I took the risk as I was starting my business. The amount got deducted from my account in July 2022 end. I started getting leads.

On 10 August 2022, a deduction of 2360/- happened in my bank account again. I called just dial customer care and Mr. Ramjan khana and they said it is ECS payment and that I will be charged this amount every month for a year. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

Now till 10 September just dial deduct total 11800 Inr. for almost one month service and as i said i just wanted it for 3 months only.

I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive said me that amount will deduct from 7080/- that I was paid just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Only option I get I got is consumer court so before that I have to mail you otherwise it's my right to reach out there.

I'm attaching my 3 ECS phots also.

Looking forward to your support.

Thanks

They provide me all fake leads and now when I want to stop my business listing with just dial but their executive doesn't receive my call.

One of Justdial employee with his senior officer visited my business for serval times and request me to take their plan i refusing many time but the promises me to give best marketing leads and service which will help my business and enrolled me for the EMI based plan and 2 emi debited on the same day and my EMI date 5 th on every month but next EMI is debited 2 days and then after 4 days i got message your one EMI is bonuses but i already paid 3 EMI in 5 Days still how can my EMI Bonsued?? I'm trying to call the Justdial employee Rushikesh Mane but he didn't pick my phone not he give me any response then i check the site how many leads i received but my business is not listed on site. I'm trying to call him message him even i call customer care the provide me two numbers of their RM i called both of them but no response received from their end after couple of days I'm again contact all them and they still give me any response.. Now its more than 15+ days i already paid 3 EMI and still my business is not registered on their site and they continuously send me reminder of bonus EMI.. I'm so much frustrated i give my money and time and i don't received any service from their side nor they are taking any action or responding.. Please take serious action so that small business like me will not suffer and trapped from these people's.

Company sales person Mr. parth alanay visited my office to explain about Justdial and its services. He promised me to give a website and a digital catalogue on Justdial platform. plan started from June 2022. my plan amount was 24000+gst in which EMI was 2360. since today 3rd September 2022 he has not visited my place to give any of above services nor stopped my contract though i called a lot of time to him and respective company Justdial so many a times. They are not ready to stop my plan which is ECS based contract. up till now i was getting fake leads which I already complained many a times to Justdial toll free number, but didn't got good support. up till now my ECS was being deducted from my company's current account.
but on 3rd September 2022 company sales person Mr. sunny parekh contacted me and explained well about company and its services again but he told me that i didn't got business because old sales person had not put the keywords properly in my Justdial profile that was the reason I was not getting business. (which was totally a fault of company sales person Mr. parth alanay). after all discussion Mr. sunny told me to upgrade my plan from 24000+gst to 36000+gst so my EMI was now of 3540. so i trusted him n gave him cheque of the same amount and from now my ECS would be deducted from my provided UPI id to him.
But on date 7th september compan deducted 2360 from my upi id and on 9th they cleared the cheque of 3540 provided by me.

so total amount paid by me till today is 4720*1=4720, 2360*4 =9440 & 3540*1=3540
so total amount is 17700. deducted by company from m account.

as per their promised they didn't provided me any single service and nor they are stopping my contract.

i would like to file a complain on name of JUSTDIAL.LTD and i would like to claim refund total amount of Rs.17700.

Just dial people really very careless. they dont listen or response for anything. its waste to take subscription of just dial. i thought it will give benifit but its just headache. im just complaining but no one is there to listen. im complaining online or on phone but till now didnt get any solution. not getting any leads.

With reference to above subject, daily we are facing problems with pop ups in Computer (Desktop) always flashing news without a second gap. This is very much harassing not able to work on websites, emails etc.

Kindly take immediate action as of today and acknowledge the same.

Regards,
J. S. Hussain.

The below email I sent to Just Dial to raise my complaint ( I had sent several emails to them to raise my concern)

Dear Sir,

I would bring to your attention that I had taken your account on 19th July-2022 and I had paid Rs. 10, 620 which is 3 months in advance to activate my account.

During that time your team has confirmed that they had completed all the documentation procedures and the account can be activated within 5 days time. In the meantime, this month 15th August one more due also deducted from my account.

But, I regret to inform you that until now, I have not received any relevant leads and calls based this advertisement and in between your team has hold my account due to non submission of some documents. This is totally unethical and not acceptable as they deducted money without completing the formalities. I had complained my concern to all your team members in Coimbatore and Chennai, but no one has given proper reply to me.

As a customer, I lost my 4 months money and time as well. Therefore, I am not interested to continue to furthermore and request you to refund my full amount at the earliest.

Regards,
Sureshkumar
IME Management Consultants LLP,
Coimbatore, Tamil Nadu
Mobile [protected] / [protected]

I search on goolgle for some product...i choose one shop and clicked it..that nuber is switched off..after 10min i got nearly 15-20 call..they told me we got your number from just dail..how just dail dritibute my number..from two hours i got many call from different shops..to much harashment from justdail...

This is to inform all that I had taken a package of Justdial on august 31 2022 and seeing that the staff and company is only making us roam around and hiding details of companies so we decided to end the deal . From 2nd till 5th September we have been calling them to end and they are transferring our calls from one department to another . Also the person we were dealing with too was not responding . Whosoever is reading this please be aware of this fraud company.

Smiles Child Development Center (CDC) on Google
https://posts.gle/Qgyh8SL6suqHLPZ18

Smiles CDC himayatnagar and jubilee hills is copy right infringement. Legal notice is already served for trademark violation

On using Smiles and CDC website www.smilescdc.com

These organization performing commercial activities with out knowledge of original trademarks owners.

Smiles, ADYA SMILES and CDC AREVregistered trademarks of Smiles Foundation and Smiles TV

If any queries please contact [protected]@gmail.com to know more details on trademarks certification and legal notice copy

I am trying to change my bank account details last five days but just dial or just days relationship managers is not responding or not to coming to change my bank account it is my account is closed so I want to change my bank account very bad services.

I request justdial to remove my number from your database permanently and stop circulating my phone number to all nuisance business operations

I just got a call from dial that you are 3000-/
Buy package of Rs per month which will give 5-7 leads everyday for your business. After that his sales man came and with Rs 7080-/GST his sales man took it through link. After that he told me that now you will have to pay one more month EMI which was not told to me earlier. Under compulsion, I gave Rs 3580-/ and after that all the fake leads were sent from here, then I contacted their sales man, they told you will have to take an SMS plan of Rs 589- and which company I have started from yesterday. After that you will get the real leads, I have bought them too, if I do not buy, then my money will be lost. When I went to his office, I came to know that the SMS plan is running for one year. Even after taking the SMS plan, the lead came back fake, then I told them to refund my money, I do not want your service. His sales man said that you can close whenever you want, so I told him close my account and return my money. He flatly refused to refund the money.
Their sales man says this link is for permission when we clicked on that link after that say you have signed the contract of your own free will now you have to fill ecs for one year and will not close before 90 days.
I want my money back
I have not signed on any physical documents.

When i was need to querry to agent he was not receiving my call but when we join to justdial he talks so sweet and now when i join he was not replying my calls if it is continued than i have to quit the justdial... we getting only fake leads and no one is there to resolve.

Hi,

We have been contacted by Just Dial sells representative Pritam +91 [protected]. We have been given a proposal document. We could not attach the document here as PDF format is not allowed. According to the document we will be given following services.

1. First position for "Tailoring Classes"
2. First position for "Tailoring Classes at Home"
3. First position for "Tailoring Classes for woman"
4. First position for "Online Tailoring Classes"
5. Lead notification for "Fashion designing institute"
6. Just dial verified stamp
7. Dynamic website with payment gateway for Life time.

Unfortunately we have been given the first 3 services above. We are still to receive the rest. The money has been given on 20th of August. We want to move to consumer court if a full refund or a full commitment on the promised service is received.

This is with reference to JD Mart membership of Jai Deva Oil Co. - Registered Contact number - [protected]

We have taken JD Mart annual package from Mr. Sanjeev Thakur - [protected] on 9th Aug 2022 and paid Rs.42480 vide Invoice no. DL0822SN10372648 on their false promises and commitments. We have been misguided by them regarding services and support. We tried to contact them and discuss their commitments but he is least bothered to take our calls. We already had a poor experience with Just dial in the past and thought that services would have improved. But it has become worse now. We request you to initiate the refund of our full amount of Rs.42480 and cancel the subscription. If the same is not done within 2 working days, we will further initiate legal action and share this experience over social media platforms as well.

Fake commitments by the company.
First They said I can cancel the ECS anytime but now they are saying that min 6 months is lock-in period.
Leads provided by them are unproductive so I want to stop the ECS immediately.

We have already to submit the request on 5th of Aug-2022, ECS Paymet is debited on 15.08.2022, We want same amount to refund.
We don't want to contunies the advertise the Justial.

Register name is Alpha financial services kothanur
Register mobile Number is [protected].

if your not Refund the amount and again debited the amount it will be punishable and legally take the actions.

This is to register a complaint against one of employee at named Mr. Dilshad who had collected a sum of amount 7080/- on 27th-July-2022 in the name of justdial to activate a new service package of J.D Mart but till date neither I have received any such service from justdial nor I'm getting any response from them about this issue. I request you kindly look into this issue and refund me the above amount.