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JustDial.com Complaints & Reviews

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Updated: Nov 7, 2025
Complaints 4273
Resolved
2024
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JustDial.com reviews & complaints page 20

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G
Galaxy Ent 786
from Mumbai, Maharashtra
Aug 29, 2022
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Address: Mumbai

Fake commitments by the company.
First They said I can cancel the ECS anytime but now they are saying that min 6 months is lock-in period.
Leads provided by them are unproductive so I want to stop the ECS immediately.
JustDial.com customer support has been notified about the posted complaint.
Hello Sir,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
Even I am facing the same problem with Justdial
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    Alpha Financial Service
    Aug 26, 2022
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    We have already to submit the request on 5th of Aug-2022, ECS Paymet is debited on 15.08.2022, We want same amount to refund.
    We don't want to contunies the advertise the Justial.

    Register name is Alpha financial services kothanur
    Register mobile Number is [protected].

    if your not Refund the amount and again debited the amount it will be punishable and legally take the actions.
    JustDial.com customer support has been notified about the posted complaint.
    We are called to [protected] for 3 time for status of stop the ecs payment, so they are transfer the call, that call is disconneted, we have voice recording audio for proof.
    Hello Elisha,

    We are sorry to hear that you have a concern in your contract.

    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial.
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      V
      vj_0508
      from New delhi, Delhi
      Aug 26, 2022
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      This is to register a complaint against one of employee at named Mr. Dilshad who had collected a sum of amount 7080/- on 27th-July-2022 in the name of justdial to activate a new service package of J.D Mart but till date neither I have received any such service from justdial nor I'm getting any response from them about this issue. I request you kindly look into this issue and refund me the above amount.
      JustDial.com customer support has been notified about the posted complaint.
      Hello Vj,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
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        V
        Vinay bha
        from Faridabad, Haryana
        Aug 26, 2022
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        I request several time but my ECS is not stop till now and they are not talking in right way so plz help
        JustDial.com customer support has been notified about the posted complaint.
        Hello Vinay,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial.
        Just dail is cheeting...
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          A
          ASIT Systems Private Limited
          Aug 25, 2022
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          I have done payment of Rs 7080. Not done any work by justdial and didnt make any profile. Company name is wrong. 4 months passed.
          JustDial.com customer support has been notified about the posted complaint.
          Hello Anjan,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            M
            Aug 24, 2022
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            Address: Asangaon

            I'm not interested in your services.. so please remove my number from your list. Stop calling me again and again.

            My mobile number is [protected]. Please remove it from your list.

            I don't have any business.. i only referred you that business.. and I'm not the owner of that business.. so please remove my number from your list..
            JustDial.com customer support has been notified about the posted complaint.
            I already complaint about the same to your customer care executive but they do nothing..

            my last interaction with your customer executive ([protected]) Arjun yadav from malad head office employee code[protected]

            And as per conversation with arjun yadav he said that you can only send complaint mail when your email id is registered with Justdial..
            And your complaint is only delivered to [protected]@justdail.com when your email is registered.. and for that I can't complaint them using email.. i tried but mail is not delivered to them..

            Stop your marketing calls and Remove my number from your list - Comment #4041204 - Image #0
            Hello Mahesh,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial.
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              S
              sushma14
              from Hyderabad, Telangana
              Aug 23, 2022
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              Address: www.justdial.com
              Website: www.justdial.com

              Yesterday I have searched for a shoe shop near my hostel in Justdial. To get their phone number I used just dial as companies post their office phone numbers in there. Soon after I searched on that portal. Random guys have been sending messages on WhatsApp claiming that they're shoe sellers and my number was shared with them by Justdial. This is absolute breach of privacy. Sharing my Number to random unknown strangers without my notice is unacceptable
              JustDial.com customer support has been notified about the posted complaint.
              Hello Sushma,

              Greetings from Just Dial.com

              The inconvenience is regretted.

              This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

              This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

              Regards,

              Team Justdial.
              sushma14's [Complaint's author] reply, Aug 24, 2022
              I can't reach you in anyway. Give me a proper email. The address you have is invalid
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                P
                Pritpal Sohal
                Aug 21, 2022
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                Address: Mumbai

                I mr pritpal singh sohal my company name Cle Interio took a package from Justdial after alit of follow jd representatives did and once I paid for the same with condition told by visiting manager mr Yadav and convinced by Poonam a tele caller representative of Justdial nothing happened and after lot of follow up and calls they gave me reason that nach form has rejected from bank and I have to pay third month amount also instantly I paid through gpay and after that the same story nothing happened and finally I started getting some bogus not even related leads and calling them is total waste of time which was on 8th aug 2022 and then on 18th I get message that ecs amt of 3450 deducted and wen I called Justdial they have no clue and said will update wen I asked for refund but next day after lot of messages and calls they said ur fourth Ecs is been adjusted
                Now point is my money my account how can they take twice from me
                So I decided to cancel the package as it’s just less than 15 days it started and return back all my money taken
                I have mailed Justdial mail I’d as well and also ready for all future complains wenever possible because according to me it’s a scam which I also read on Google wer lot of reviews are the same saying Justdial is a scam
                No one can just take our hard earned money
                Also the leads they provide is totally bogus and not useful for business at all

                Hope this will be sorted asap
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2022
                JustDial.com Customer Care's response
                Hello Mr. Pritpal,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Is your complaint resolved?
                Pls help me I'm the victim too of this scam.
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                  S
                  sumit3189
                  from Gurugram, Haryana
                  Aug 19, 2022
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                  Address: Gurugram

                  Hello i am sumit from recruit gem consultancy. I took the service from justdial on 8th july 2022 i paid 2 month advance and agent told me that now uou have to pay next emi after 40 days but again one more ecs has been deducted on 18th july and i said that time stop my all servuces and they send me a link and said your team is reviewing it and services will stop in 2 working days while my portal was not activated till 27 th july and again they deducted one more emi on 8th august again i called them and asked for stop the services they just said you have a contract of one year so you cannot stop it. And we will deduct the ecs like this. Please stop my all business with justdial. Its a scam company and refund my amount.
                  JustDial.com customer support has been notified about the posted complaint.
                  Hello Sumit,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    A
                    abi990
                    Aug 18, 2022
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                    Some creepy dude got my number from facebook and is now using justdial app to hide his number and is calling me via app to harass me.
                    The number are usually 2 or 3 digits and I have checked them on truecaller app and it shows them by the name of Justdial.
                    Please Block all calls from ur app directed to my number - [protected]
                    Please also provide me the info about the name and real phone number of the person behind this app who is calling me on my mentioned number.
                    JustDial.com customer support has been notified about the posted complaint.
                    Hello Abi,

                    We are sorry to hear that you have a concern.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial.
                    I did not understand. What do you mean by write a line ? I have explained the whole issue in multiple lines..
                    Do you want me to send an email about the same at [protected]@justdial.com ? (What is protected here)
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                      V
                      Vbmgca
                      from Delhi, Delhi
                      Aug 17, 2022
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                      JustDial.com — Deactivation of ECS
                      We want to stop the just dial service and the ECS payment, because we are not interested with just dial services, as they are providing all fake queries.At the time of agreement they said you can stop this service when you want to stop but now justdial team is not responding
                      JustDial.com customer support has been notified about the posted complaint.
                      Hello Vijay,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        E
                        e.naresh120
                        from Hyderabad, Telangana
                        Aug 16, 2022
                        Resolved
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                        Resolved

                        Address: Hyderabad

                        Iam e naresh

                        Dear sir
                        E.naresh my Justdial business account jayanthi fridge washing machines air conditioner repair account please cancel my business on Justdial business not interested your Justdial business your Justdial not coming best lead and connect your business on Justdial please cancel my account and ecs please cancel
                        Aug 16, 2022
                        Complaint marked as Resolved 
                        Not interested Justdial leads not coming my please cancel
                        JustDial.com customer support has been notified about the posted complaint.
                        Hello Naresh,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
                        My services has been discontinued in Justdial but the amount is been debited from my bank account as my service was last on September
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                          M
                          Muzammil23
                          from Veraval, Gujarat
                          Aug 16, 2022
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                          Address: Veraval Somnath Gujarat

                          Fraud justdial chiter ahmdaba branch maneger wasim kureshi rong information provided and loss my mony my contract is canceled ecs stop but not any response
                          JustDial.com customer support has been notified about the posted complaint.
                          Hello Muzammil,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
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                            V
                            vr ratnawat
                            Aug 16, 2022
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                            Address: Baser market,bus stand,mandsaur

                            We want to stop the just dial service and the ECS payment, because we are not interested with just dial services. At the time of agreement they said you can stop this service when you want to stop but now justdial team is not responding.
                            JustDial.com customer support has been notified about the posted complaint.
                            Hello Vr Ratnawat,

                            We are sorry to hear that you have a concern in your contract.

                            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial.
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                              S
                              Sk technical
                              Aug 16, 2022
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                              Address: Thakurpukur

                              Just dial not stop my ecs, , i request one month ago that please stop my ecs, , but just dial not response about that, please solved my problem, immediately, either I will go to the court, case file against Just dial, and go to cyber crime, ,
                              JustDial.com customer support has been notified about the posted complaint.
                              Aug 16, 2022
                              Updated by Sk technical
                              My just dail buisness name are Eclipse electronic solution
                              Verified Support
                              Aug 17, 2022
                              JustDial.com Customer Care's response
                              Hello Sir,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial.
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                                M
                                manoj221109
                                Aug 15, 2022
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                                Address: Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W) Mumbai Mumbai City District Maharashtra India - 400064

                                Your executive Seema ([protected])has done the fraud with us, She gave wrong information and taken amount from us 2200rs for registration and registered the Account in the name of Be stylish beauty parlor ([protected]) to achieve her target
                                We had already communicated verbally to her before 1 month to cancel the registration but she did not process hence today again 1179 /- amount has been debited from my account, Kindly take harsh action according to her and refund all the amount to us and cancel the my registration on priority, If within working 2 days issue will not be resolved, So I shall knock the door of consumer forum,

                                Kindly call me on this number [protected]
                                JustDial.com customer support has been notified about the posted complaint.
                                Aug 15, 2022
                                Updated by manoj221109
                                Your executive Seema ([protected])has done the fraud with us, She gave wrong information and taken amount from us 2200rs for registration and registered the Account in the name of Be stylish beauty parlor ([protected]) to achieve her target
                                We had already communicated verbally to her before 1 month to cancel the registration but she did not process hence today again 1179 /- amount has been debited from my account, Kindly take harsh action according to her and refund all the amount to us and cancel the my registration on priority, If within working 2 days issue will not be resolved, So I shall knock the door of consumer forum,

                                Kindly call me on this number [protected]
                                Verified Support
                                Aug 17, 2022
                                JustDial.com Customer Care's response
                                Hello Manoj,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
                                I took two packages VFL and PDG and both are scam. I don't want to explain it. Please stop my ECS
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                                  R
                                  rhsu
                                  from Lucknow, Uttar Pradesh
                                  Aug 10, 2022
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                                  Address: indira nagar lucknow

                                  When i was need to querry to agent he was not receiving my cll but today when he recieved my call his language od conversation was so bad like i am the agent and he was the coustomer when we join to justdial he talks so sweet and now when i join he was not replying my calls if it is continued than i have to quit the justdial
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Hello Sir,

                                  We are sorry to hear that you have a concern in your contract.

                                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial.
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                                    R
                                    rkdesignstudio
                                    Aug 10, 2022
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                                    Hello! this is er.Rahat khan from rk design studio.
                                    I have took subscription of just dial in feb for growth in my bussiness but im not gettting any benifits. Which can grow my bussiness. 1st they promised that after take subscription we will grow so we took after take subscripton i waited 2-3 months and keep patience and so many times i did compaints. Here no one listen about anything. After few months again just dail sent new offer . In that offer they promised that in weeks we will get filter leads means geninune leads but after paying again im gettung fake leads only. They debit installment every month on time but forget to send leads.Im very disappointed with just dial services. Im writing 2nd time compaint still no responce im getting. So kindly request to just dial that listen this time and work on my complaint.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 12, 2022
                                    JustDial.com Customer Care's response
                                    Hello Rahat,

                                    We are sorry to hear that you have a concern in your contract.

                                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial.
                                    Aug 16, 2022
                                    Updated by rkdesignstudio
                                    I AM WRITING THIS COMPLAIN 3RD TIME AND NO ONE TAKING ACTION ON MY COMPLAIN. NOW WE NOT GETTING EVEN SINGLE LEADS. JUST DIAL PROIVIDING VERY WROST SERVICE ACTUALLY THEY NOT PROVIDING ANY SERVICE. IF THEY NOT PROVIDING ANYTHING THEN FOR WHAT THEY CHARGE. I WANT MY MONEY BACK. EVERY MONTH THEY DEBIT 2367 AMOUNT BUT NOT PROVIDING ANYTHING. THEY DO FAKE PROMISES THAT EVERY WEEK WE GET 4-5 GENIUNE LEADS. IM COMPLAINING AGAIN AND AGAIN BUT NOT GETTING ANY RESPONSE. SO KINDLY RESOLVE MY COMPLAIN.
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                                      H
                                      hardy sussan
                                      Aug 10, 2022
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                                      Address: Ahmedabad

                                      These people keep calling me every day even though I mentioned many times that I am not interested in their offer. Requesting to unsubscribe me from your call & email list.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 12, 2022
                                      JustDial.com Customer Care's response
                                      Hello Hardy,

                                      We are sorry to hear that you have a concern.

                                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial.
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                                        Alankrithabyreshmadeepak
                                        from Kottayam, Kerala
                                        Aug 9, 2022
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                                        Address: alankrithapala

                                        We have purchased a website for our shop through just dial.But there are always problems in it.Can't upload or purchase the product.we are facing this issue since one year.they are not returning the money taken from our hand.The website issue is not being resolved. we tired of calling and sending emails. There is no replay for anything. They say that they will call within 24 hours but they do not call. they give very bad customer service.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 12, 2022
                                        JustDial.com Customer Care's response
                                        Hello Deepak,

                                        We are sorry to hear that you have a concern in your contract.

                                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                        Regards,
                                        Team Justdial.
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