JustDial.com Complaints & Reviews

Yesterday I have searched for a shoe shop near my hostel in Justdial. To get their phone number I used just dial as companies post their office phone numbers in there. Soon after I searched on that portal. Random guys have been sending messages on WhatsApp claiming that they're shoe sellers and my number was shared with them by Justdial. This is absolute breach of privacy. Sharing my Number to random unknown strangers without my notice is unacceptable

I mr pritpal singh sohal my company name Cle Interio took a package from Justdial after alit of follow jd representatives did and once I paid for the same with condition told by visiting manager mr Yadav and convinced by Poonam a tele caller representative of Justdial nothing happened and after lot of follow up and calls they gave me reason that nach form has rejected from bank and I have to pay third month amount also instantly I paid through gpay and after that the same story nothing happened and finally I started getting some bogus not even related leads and calling them is total waste of time which was on 8th aug 2022 and then on 18th I get message that ecs amt of 3450 deducted and wen I called Justdial they have no clue and said will update wen I asked for refund but next day after lot of messages and calls they said ur fourth Ecs is been adjusted
Now point is my money my account how can they take twice from me
So I decided to cancel the package as it’s just less than 15 days it started and return back all my money taken
I have mailed Justdial mail I’d as well and also ready for all future complains wenever possible because according to me it’s a scam which I also read on Google wer lot of reviews are the same saying Justdial is a scam
No one can just take our hard earned money
Also the leads they provide is totally bogus and not useful for business at all

Hope this will be sorted asap

Hello i am sumit from recruit gem consultancy. I took the service from justdial on 8th july 2022 i paid 2 month advance and agent told me that now uou have to pay next emi after 40 days but again one more ecs has been deducted on 18th july and i said that time stop my all servuces and they send me a link and said your team is reviewing it and services will stop in 2 working days while my portal was not activated till 27 th july and again they deducted one more emi on 8th august again i called them and asked for stop the services they just said you have a contract of one year so you cannot stop it. And we will deduct the ecs like this. Please stop my all business with justdial. Its a scam company and refund my amount.

Some creepy dude got my number from facebook and is now using justdial app to hide his number and is calling me via app to harass me.
The number are usually 2 or 3 digits and I have checked them on truecaller app and it shows them by the name of Justdial.
Please Block all calls from ur app directed to my number - [protected]
Please also provide me the info about the name and real phone number of the person behind this app who is calling me on my mentioned number.

JustDial.com — Deactivation of ECS
We want to stop the just dial service and the ECS payment, because we are not interested with just dial services, as they are providing all fake queries.At the time of agreement they said you can stop this service when you want to stop but now justdial team is not responding

Iam e naresh

Dear sir
E.naresh my Justdial business account jayanthi fridge washing machines air conditioner repair account please cancel my business on Justdial business not interested your Justdial business your Justdial not coming best lead and connect your business on Justdial please cancel my account and ecs please cancel

Fraud justdial chiter ahmdaba branch maneger wasim kureshi rong information provided and loss my mony my contract is canceled ecs stop but not any response

We want to stop the just dial service and the ECS payment, because we are not interested with just dial services. At the time of agreement they said you can stop this service when you want to stop but now justdial team is not responding.

Just dial not stop my ecs, , i request one month ago that please stop my ecs, , but just dial not response about that, please solved my problem, immediately, either I will go to the court, case file against Just dial, and go to cyber crime, ,

Your executive Seema ([protected])has done the fraud with us, She gave wrong information and taken amount from us 2200rs for registration and registered the Account in the name of Be stylish beauty parlor ([protected]) to achieve her target
We had already communicated verbally to her before 1 month to cancel the registration but she did not process hence today again 1179 /- amount has been debited from my account, Kindly take harsh action according to her and refund all the amount to us and cancel the my registration on priority, If within working 2 days issue will not be resolved, So I shall knock the door of consumer forum,

Kindly call me on this number [protected]

When i was need to querry to agent he was not receiving my cll but today when he recieved my call his language od conversation was so bad like i am the agent and he was the coustomer when we join to justdial he talks so sweet and now when i join he was not replying my calls if it is continued than i have to quit the justdial

Hello! this is er.Rahat khan from rk design studio.
I have took subscription of just dial in feb for growth in my bussiness but im not gettting any benifits. Which can grow my bussiness. 1st they promised that after take subscription we will grow so we took after take subscripton i waited 2-3 months and keep patience and so many times i did compaints. Here no one listen about anything. After few months again just dail sent new offer . In that offer they promised that in weeks we will get filter leads means geninune leads but after paying again im gettung fake leads only. They debit installment every month on time but forget to send leads.Im very disappointed with just dial services. Im writing 2nd time compaint still no responce im getting. So kindly request to just dial that listen this time and work on my complaint.

These people keep calling me every day even though I mentioned many times that I am not interested in their offer. Requesting to unsubscribe me from your call & email list.

We have purchased a website for our shop through just dial.But there are always problems in it.Can't upload or purchase the product.we are facing this issue since one year.they are not returning the money taken from our hand.The website issue is not being resolved. we tired of calling and sending emails. There is no replay for anything. They say that they will call within 24 hours but they do not call. they give very bad customer service.

Just Dial sold me Lead Package lifetime package in 2018 .I paid Rs 18000/- in 2018.Upto March 2020 they provided me good Quality Leads.After April 2020 they are not giving me regular Leads.when I am calling them they are saying your package is Old.So you have to take new booster Package. So thus they are cheating me.So I have to File Complaint against Just Dial.com.

Dear Sir/Madam,

I am introducing myself as the proprietor of Go Digital Go social. I have been cheated by a well known advertising company, just dial through its representative ( Vipul Oza -Ahmedabad)

One of their Tele caller named ( Himani Makwana ) was continuously following up for registration of my firm on Just dial platform and I was keep saying that I do social media marketing myself and we generate our own leads so we do not need this service at the moment however as she was doing good follow up for the sales so in good faith I agreed to meet their executive to opt in for the service as I was told it is just 2500/ per month.( don’t remember exact amount but it was approx. this amount )
In the month of July their executive ( Vipul Oza ) came to my office and suggested me for the registration so I told them I will try for one month and see if it is good then I will continue so he said we take two month advance payment so agreed to that and given cheque of Rs.7080 ( he suggested me to go for the entire state plan so opt in for their higher plan ) and I clearly mentioned this advance is towards this two month service and that after two month, I will cancel and stop using this service so he said okay sir I am there to do that for you, you do not worry for that so I just trusted him.
He never mentioned that the money taken is against one year contract and I multiple time I have verified with him that I do not have to pay for first two month as I have paid Rs7080 so he agreed to that. I never signed any form where it is mentioned it is one year contract and I was never told before taking cheque that it is one year contract.

After Registration I never got any confirmation from their side for the contract as they keep sending promotional text every day how to use JD app and create catalogue.
After 3-4 days I got call from their side to confirm that I enter for one year contract and I was shocked to hear that as I told him never agreed to that as I given money for two month service so ask him to cancel service immediately. ( Just to mentioned we did not use service at all by the time I got this call and money was debited )

After that I call Their sales executive ( Vipul Oza ) and told him that he never mentioned about contract so he was asking for the what is issue in the service and I was asking I am not concern for the service I was keep asking for the contract part and why he did not share any information for the contract and why there is no document signed for the contract so he mentioned that you signed ECS form. ( Yes I signed because he said that if you want to continue after two month for that it is needed to set up ) so that it seems very much fair to me and I signed.
Himself or tele caller never shared any information for the one year contract part to me before Taking cheque or got call from contract the verification team from their side
So I raised complain for the contract cancellation through their online complain platform so I got call on my personal number ([protected] ) on[protected] one Lady caller ( I forgot to ask name ) and I explained all the situation so she said she will process cancellation and as I mentioned that it is okay that you charge for one month even I have not used their service and refund for the one month as there is no point of having argument and further discussion. So she said I have raised to concern team and they will process the same.
On[protected] I got call again from lady caller ( she identified herself as Kiran Parekh) and wanted to discuss about the situation so I mentioned that I already got confirmation from them yesterday so she said there is no such cancellation request raised.
So I also explain entire situation to her and then I also took their Executive ( vipul oza ) on conference call to confirm that and I clearly ask for the provide details where he mentioned for the contract so he keep saying that you signed ECS form. (Which does not mentioned that it is towards any contract ) he also agreed on call that he did said that he will process cancellation if I want to while taking that cheque after using two month service as I paid for two month.
While discussion I came to know from Kiran Parikh that one Emi was already debited from my account on 16/07/2022 of Rs.3540 ( which was totally news to me as I was just though that two month money paid) So came to know that the amount I paid Rs.7080 is advance which get used for last two month of the contract ( This information was never shared by anyone till date ) . Surprise to know that so I ask for cancellation of the service which I have not use at all. So they informed me that bill for the next month is already raised and money will be taken for next month as well. ( so basically I have did not used their service for and they have sold these service saying two months money is received which will be used for the first two month and now one month money is already taken and they are bluntly saying that they will also charge me next month so it is surprising that they did not provide any service and they are mentioning that it is their process and they will charge for the next month as well )
On conference call,
Their executive ( vipul Oza ) was so blunt on conference call that he asked me to provide the proof of recording that he did not mentioned contract while he was in my office so I just want to remind him that here wrong doing was done from his side and I am here who is losing money and if I knew this kind of things can happen then of course I would have done recording for him. but to satisfy him I want to mentioned that my business partner was in same office as well as my other 5 staff member ( sales team ) and they can verify that what was discussion happen. The reason I mentioned all this here as they were shocked to know that big company like just dial employee selling like this and we being small business always follow Ethics and look for the service aspect first and then payment.
Counter to his proof question I only asked one thing Please provide me any proof where I signed for contract or had discussion on call for one year contract and I agreed to ….No Answer for that at all. They said they will check recording and let me know no update from them yet.
Just want to mentioned, I found one text on my number where is mentioned to complete KYC for activation of the contract by uploading proof which I never uploaded so question is how without that confirmation or proof being uploaded this contract been activated.
This contract is totally missold to me and i simply wanted to cancel that and refund the money as company can take money only if there is any service been provided to customer. Here No service provided at all.

I have sent them 3 reminder on email for issue and every time I got auto reply from them that their team will coordinate with me in 24-48 hours but it is been more than 10 days and I did not hear from them.
Just small reminder for Just dial company, It is not about money but it is about the doing things right way, Customer make company big not fraud Employee who just for their own benefit or target sell by gaining trust and providing all the wrong information and commitment to customer.

So please look into this and help me find resolution for this.

Hi
My company is registered at Just dial by the name PROMOTEES COACHING. I have not renewed my contract with the company. Still ECS is being presented in my account. Please stop this immediately.

Dear Sir
I take just dial service for business growth but after taken he deducted from my account 2month fee by cheque 2360 just dial again deducted from my 2month ECS 1180+1180=2360
Without first month completion they charge amount of 4month total 4720.
and not provide genuine lead.then after decided by me I return just dial service and stop ECS SYSTEM BUT Justdial say to me you are signed agreement by electronic generated system we can not stop ECS SYSTEM.

Please my complaint register and solved my problem.

I have paid money to activate a business account via just dial. unfortunately due to family reasons i dont want proceed, since the account was not activated i have requested to stop the procedure and refund my money. They are not responding properly and closing the procedure. I need my money back. should i make complaint in police station?

I clearly told to your sale Representative Mr Anmol Sharma [protected] and CUstomer Support Excutive Mr. Prashant Morya Contact No.[protected] do the payment I have free listing on Justdail with name of Ganpati Hair and for that conpany name I do not want to take paid membership I need new and fresh listing and paid membership for " Glamour Hair Studio " but he just misleading and wrong commitment to us and just Change my Free listing " Ganpati Hair " to Glamour Hair Studio and activated my service with my old company date like picture and information and reviews which is not belong to Glamour Hair Studio that I never said and agree for that so kindly Correct the my listing and also when I search my company listing on Justdail it's not showing " Verified " member why? If it's the way your sales representative treat the customer I do not want to join your Justdail is my mistake where I trust on your portal so kindly refund back my money I do not want any paid services on Justdail

Glamour Hair Studio
[protected]