JustDial.com Complaints & Reviews

I am a very very frustrated customer of just dial have repeatedly called their service providers to request them to close my ECS as it’s been more than 3-4 months and my business has received nothing but senseless and waste leads, which is a total fraudulent activity.
they registered my complaint and asked me to call back after days as that is the process. they receive my call my ECS would be stopped.
I started calling from the 26th Day, I have repeatedly called more than 10-11 times a day it’s been 5 working days that I have been calling, each and every time the customer care people say the ECS department is not a available, we will arrange a call back within 24-48 hrs. It has been almost 3 times 48hrs and I have not received a call back.
I want to know what do I need to do or what level do I need to go to to stop my ECS! Is
I HAVE A CONTRACT FROM JUST DIAL WHICH SAYS THAT THE ECS WOULD BE STOPPED POST !
I want to know on what basis have they faultered to follow through their own contract!?
If a customer is not happy with their services, she/he is not happy!!! Forcing a customer to stay by not cancelling his/her ECS, is by far the worst low a company can stoop!

This is just blatantly sick and horrifying how this company is stealing from its customers and defaulting on their signed contracts.

Please look into it as the concerned department.
DIGITAL MANAV X RAY LAB
[protected]

I searched for the vehicle to travel I'm getting continous calls from just dial so please stop it and unsubscribe it

I am a very very frustrated customer of just dial have repeatedly called their service providers to request them to close my ECS as it’s been more than 3-4 months and my business has received nothing but senseless and waste leads, which is a total fraudulent activity.
I 1st called on the 1st of July, they registered my complaint and asked me to call back after 25 days as that is the process. They also ensured me that right on the 25th day after they receive my call my ECS would be stopped.
I started calling from the 26th Day, I have repeatedly called more than 10-11 times a day it’s been 5 working days that I have been calling, each and every time the customer care people say the ECS department is not a available, we will arrange a call back within 24-48 hrs. It has been almost 3 times 48hrs and I have not received a call back.
I want to know what do I need to do or what level do I need to go to to stop my ECS! Is just dial really a company who cannot survive without Rs 1800?
I HAVE A CONTRACT FROM JUST DIAL WHICH SAYS THAT THE ECS WOULD BE STOPPED POST 25 DAYS!!
I want to know on what basis have they faultered to follow through their own contract!?
If a customer is not happy with their services, she/he is not happy!!! Forcing a customer to stay by not cancelling his/her ECS, is by far the worst low a company can stoop!

This is just blatantly sick and horrifying how this company is stealing from its customers and defaulting on their signed contracts.

Please look into it as the concerned department.

I am the owner of a Dental clinic in Gurgaon and a very very frustrated customer of just dial have repeatedly called your service providers to request them to close my ECS as it’s been more than 3-4 months and my clinic has received nothing but senseless and waste leads.
I 1st called on the 1st of July, they registered my complaint and asked me to call back after 25 days as that is the process. They also ensured me that right on the 25th day after they receive my call my ECS would be stopped.
I started calling from the 26th Day, I have repeatedly called more than 10-11 times a day it’s been 5 working days that I have been calling, each and every time the customer care people say the ECS department is not a available, we will arrange a call back within 24-48 hrs. It has been almost 3 times 48hrs and I have not received a call back.
I want to know what do I need to do or what level do I need to go to to stop my ECS! Is just dial really a company who cannot survive without Rs 1800?
I HAVE A CONTRACT FROM JUST DIAL WHICH SAYS THAT THE ECS WOULD BE STOPPED POST 25 DAYS!!
I want to know on what basis have you faultered to follow through your own contract!?
If a customer is not happy with your services, she/he is not happy!!! Forcing a customer to stay by not cancelling his/her ECS, is by far the worst low a company can stoop!
If my ECS is not stopped and I do not recieve a confirmation from my bank sayng so, I will personally ensure that this matter does not end at all..
This is just blatantly sick and horrifying how this company is stealing from its customers and defaulting on their signed contracts.

Please look into it as the concerned department.

I found no. of PT. R.K. SHASTRI online . He did financial fraud with me for approx. 60k So, I posted a negative review against him on justdial.com(https://www.justdial.com/Delhi/Pandit-R-K-Shastri-Nr-Vishram-Cwk-Ro...⇄ after it I got a call from justdial.com and asked to tell them all matter and send the proof of payments on their mail id i.e.( [protected]@justdial.com ) I sent all screenshot of payments but still no action taken against him.

After some days I found that Justdial removed my review so I again mail on the given mail id to Justdial (screenshot attached) then I received the call from them and he said we will open your review but they did not yet. So I again mail him (Screenshot attached) but this time no one response me whether call or on mail.

So, I decided to post again review against him but Justdial again remove my review .

My company signed a contract Agreement with justdial on 2nd of May 2022. They collected the 1st amount from me.But the contract is not activated yet. Don't even the staff who insist me to sign the agreement is not responding .
I tried to contact them several time, The employee Mr.Vijay once threatened me by phone. I need the amount back which I paid

Sir/Ma\"am, I have been convinced by Mr. Pankaj Thakur( sales representative ) about the Plan for my business growth digitally. He offered me Plan Rs 1475 per month. I got ready to take this plan for month but he told me that I have to pay for minimum two months Rs 2975, even then I got ready to subscribe my plan for initial two two months, that is for june-july and july- august 2022. he then told me that this amount will be adjusted for the last two months of the year and I have to take plan for the whole year, then I clearly refused to take any plan . I put my condition if I got it for beginning two months, I m ready and if I like the services, I will continue my services ahead. He then called his senior, he came at my shop, they both assured me that my plan will be activated for beginning two months. On this assurance I got ready to take this plan but he got my signs on a form saying, its a formality to activate my plan, I asked him that the form says for further autodebit but he convinced me again that without my further consent, my plan will not be continued and no money will be debited from my account. Now a further amount Rs1475 has been debited from my account whereas I refused to continue this plan after two months and the amount Rs 2975 has already paid by me for two months subscription. If further amount debited my account its clear he misguided me and this absolutely a fraud done with me by Mr Pankaj Thakur. I complaint on just dial number and mentioned many times about my issue. One of your calling representative Mr Siddhart discuissed my issue eloborately and he took Mr Pankaj Thakur on conference call. Pankaj tried to tell a lie but siddharth was sartisfied with my concerend and directed him to get my plan activated for beginning two months sending to his concern manager. My plan against my paid amount Rs2975 got activated on 10th of july as my leads had stared to come on my business. but now the main issue is that why my further amount Rs 1475 has been debited from my account whereas I refused to continue my plan after two months subscription, I have already paid for, Rs 2950/- I informed Mr Siddharth who took me and Mr pankaj Thakur on conference call on [protected] then why it is so. I m distressed about the services and fraud done with me . I want my money Rs 1475/- back into my account which has been debited from my account in spite of my refusal and wanted to be taken an action on this fraudulent, Mr Pankaj Thakur, the concerned sales reperesentative . If company was unable to take an action against this guy and don`t revert my money from autodebit process I won`t have any option besides going consumer court. I have all call records doing with Mr pankaj Thakur and complaint portal . I even called today on complaint portal and explained everything with MR Rajeev Chaudhary but even though I did not get any resolution. Mr Pankaj Thakur was not taking my calls for many days. Hopping for best solution because just dial is a big brand but ur executives and representative are doing fraud by hook or by crook. I dont want to continue my plan ahead . So I requested too to deactivate my subscription after consuming my paid money which was for initial two months, June- july and July -August 2022 and want to get my money back into my account which is debited by autodebit process that is Rs 1475. Hope for best support. Regards Himanshi Verma(Entrepreneur) Business name- AS Digital Services and Prints Baghpat Road Near delhi pubblic school meerut 250002 Registered mob : [protected] Sales Representative : MR pankaj Thakur, [protected]

We take a package and decided to pay the amount in emi as per the executives opinion.total amount divided by 10 emi and collected 3 emi in the same month and remaining 7 emi in next seven months.but after 7 months justdial is trying to collect same amount from our bank.i requested jb customer care in many times to stop their service and stop ecs.but they are saying it is stopped, but again and again we are paying cheque bouncing charge 590 to our bank.i want to stop justdial service and stop this fraud activity.my number [protected]

The Just Dial sales executive came up to me and boosted about the company that it's bought by Reliance and now it's giving sales for B2B clients and it's even better than India Mart. The guy promised me to take a trial pack for a month and took advance of Rs 7080/- as advance for 2 months after cancellations of the services from Just Dial I could get business running for 2 more months. Then he started ENACH where Rs 3540/- is deducted every month untill I cancel but no one tells about how to cancel this. After the money got deducted by the ECS the Just Dial staff treated like slaves. The people don't respond properly, the staff isn't doing the work as promised by them. They even said that I have signed a contract with them for 12 months but I haven't done anything like that. In fact I don't have any contact. They aren't cancelling this and all the leads are fake here. I got calls from few businesses and all of them asked whether you are selling clothes which I don't even sell. All fake leads are there. I just want to stop ECS payments being deducted from my account every month. I am not using any of there services and I am not asking refund of the payments that they have deducted. I just want this to stop now so that my money is secure from now on.

Justdial charged me money so i can get customer but only gives fake calls and messages no genuine customer. Then whe your business gets closed because of this they still will charge you regardless of them not providing customer

I deactivate ECS, Cancelled ECS mandate
But still then ECS debited from my account
Why ?

My worst mistake is to choose Nikunj packers and movers through just dial ..it’s literally a fraud company even just dial customer care won’t help.
when I first called them they agreed for a price of 4000 for the bike then when I added a bit of luggage they said it will be 7000 for Delhi to bangalore(I have attached the proves in the photos and even I had called just dial regarding this issue ). it was okay until I left from the place. 3 days later the same guys calls me for payment and asked me to transfer the amount but this time he sounded suspicious so I asked him to send the total bill he repeatedly said 7000 but did not send the bill and after many requests he send the bill which showed 13, 426 he included gst plus insurance for what I had not been inform nor agreed (the proves are attached below on images ). I had better offers around 7-8 from other companies which was all included….but this guy just wants to scam everyone who comes to him and also all his reviews seems to be fake or are obtained by paid sources. They promise for door delivery but once we have given them the items they take advantage of the possession of the items and we have to go collect it so on Thursday[protected] I had to go collect my bike even after paying the full amount .They make the person do they as they want and we need our things we have to take what ever this guy does ….I have called just dial reguarding the issue a 100 times but they say they don’t involve in the matter of money I was okay I’ll pay and get it done with even after my financial problems I payed him 12, 000 for what I and he had agreed for 7000. How irresponsible the company could get …..5 days delivery was promised it’s been 15 days only my bike has come. I have been blocked by Nikunj packers and movers via
+[protected] and another number given in just dial . The only way to contact him is[protected]. That too he picks after 3-4 calls at once . My bike has been damaged and compensation for that also has not been given .( I’ve attached the photo in the mail )
This is not how you let people scam who come on just dial with a trust of honesty atleast .
Last but not least the vendor had billed me for 13, 463.8 for something he only paid 1000 on delhivery maybe there were 2-3k for bike Trasport but where is 4000 where 13, 463.8 tell me where is the justice? I’ve been harassed plus forced to Pay money over the advantage to situation. the adress is also fake . the place is a shady place behind a railway station .

Dear Concern

I am Owner of M/s.The connect india, PLOT NO. 112 SHREE SHAYM SUNDER NAGAR, NEARPANKHUDI HOTEL AKHEPURA, DELHI BYEPASS, Jaipur

From last \MAY, 2022 I ' m complaining about stopping my ECS, i don't want to continue with Just Dial every time when i call a different person took the call and send a link to stop the ECS but till date My ECS not stopped & deducted 2 times from my bank account. Again I complained about this nonsense to the company company person not guide properly. Now I'm totally harassed by the company so I will file a consumer complaint if this complaint is not resolved by This month. I have no option to file a case against the company in consumer court.

Also I filed a case to all the managers who visited and made false promises to me at my office and on phone namely, , Gaurav chaudhary, rahul goyal, kuldeep ji jaipur unit Manager etc.

It's the company's responsibility to solve the issue but company employees are totally disgusted that they can't understand my problem.

kindly solve the issue as earliest as possible

Regards -
The connect india
info.[protected]@gmail.com
Contact -[protected]

Hello justdial is companies i was registered my tuition centre for 4 July 2022 but i am not getting the leads

I joined the just dial service today looking to get some help regarding pest control in my home and now all I get are endless calls every minute and it's so annoying.
Please do stop this I don't want unknown numbers calling me.
If I want service I will let you know

Dear Team;

This is to inform you that. I Dr Lata from The Hope Multispeciality n Maternity hospital needs to bring to your notice that I have my hospital located in kalyan n we had taken social media service of just dial through your PRO swapnil Contact no +[protected].

he had made our google page but he has not done our YouTube n Facebook add work yet.. We are calling him since last 2 months to provide us the service. He has taken our hospital videos n photos too for same but he has not done any work o[censored]s.

Also we had raised a complain against him to your team work Mr. Sunil dubey contact number[protected].

But no action has been taken yet against him

Kindly help us in this matter as we are already delayed in our digital marketing business because of your people who are not providing nay service inspite of paying it for same.

Your keen attention is required to sort out this matter at the earliest as we cannot wait any more.

Incase we are not getting any proper response by your team in next 7 days. Then we will cancel the contract which is signed due to poor service provided by your team

Regards

Dr Lata.

[protected]

I have called to Hanuman gas agency as per Just dail.com and I have lost 900/- with that call. Please do needful and take a action

I have booked a domain from JD Omni 2 years back and now its expired so i contact to JD team but they are saying pay for JD website then we will renew your Domain though very starting I have paid for domain only and never asked for any other services from JD. But now they know that my business is running fine and domain expired so taking advantage to grab the money for the services which is not required also i have shared the bill stating I purchased domain only not website and they committed they i will get a free website but i denied that I don't want. Now they put my domain for sale without my permission. I sent mails, called them but no resolution done. My business is affected by this. I need real help to get my domain back I am ready to pay my domain fee but they are not even to bother to listen to me.

Now the sold my Domain devonicholidays.com without my consent this is shows how they cheat there customers. This happened after my complaint which means they don't care about our complaints.

Such a fraud company which making fools to customers. if its not resolved here I will go to court.

Regards,
Prateek Singhal
[protected]
Company Name: Devonic Holidays
Domain : devonicholidays.com
Email: [protected]@gmail.com
City: Jaipur, Rajasthan-30200

Dear Concern

My Name is Ajay Kumar, Owner of M/s. Ajay Kumar & Associates, Opp Kali Mata Mandir, Ludhiana.

from last 28 June 2022 i m complaining about to stop my ECS, i don't want to continue with Just Dial every time when i call different person took the call and send a link to stop the ECS but till date My ECS not stopped & deduct on 10th July 2022 from my bank account. Again i m complaint about this non-sense to the company company person not guide properly. Now i m totally harassed by the company so i file the consumer complaint if this complaint not resolve by Thursday i have no option to file case against the company in consumer court.

Also i file case to all the manager who visited my office namely, Shambhu Gupta, Karanbeer Singh etc.

It's company responsibilities to solve the issue but company employee totally disgusting they cant understand my problem.

kindly solve the issue as earliest as possible

When the Justdial executive visited my shop he told us that this ecs is for 1 year and after that they won't deduct any amount from account but it is now above 3-4 years they are not stopping my ecs.