JustDial.com Complaints & Reviews

Dear Concern

I am Owner of M/s.The connect india, PLOT NO. 112 SHREE SHAYM SUNDER NAGAR, NEARPANKHUDI HOTEL AKHEPURA, DELHI BYEPASS, Jaipur

From last \MAY, 2022 I ' m complaining about stopping my ECS, i don't want to continue with Just Dial every time when i call a different person took the call and send a link to stop the ECS but till date My ECS not stopped & deducted 2 times from my bank account. Again I complained about this nonsense to the company company person not guide properly. Now I'm totally harassed by the company so I will file a consumer complaint if this complaint is not resolved by This month. I have no option to file a case against the company in consumer court.

Also I filed a case to all the managers who visited and made false promises to me at my office and on phone namely, , Gaurav chaudhary, rahul goyal, kuldeep ji jaipur unit Manager etc.

It's the company's responsibility to solve the issue but company employees are totally disgusted that they can't understand my problem.

kindly solve the issue as earliest as possible

Regards -
The connect india
info.[protected]@gmail.com
Contact -[protected]

Hello justdial is companies i was registered my tuition centre for 4 July 2022 but i am not getting the leads

I joined the just dial service today looking to get some help regarding pest control in my home and now all I get are endless calls every minute and it's so annoying.
Please do stop this I don't want unknown numbers calling me.
If I want service I will let you know

Dear Team;

This is to inform you that. I Dr Lata from The Hope Multispeciality n Maternity hospital needs to bring to your notice that I have my hospital located in kalyan n we had taken social media service of just dial through your PRO swapnil Contact no +[protected].

he had made our google page but he has not done our YouTube n Facebook add work yet.. We are calling him since last 2 months to provide us the service. He has taken our hospital videos n photos too for same but he has not done any work o[censored]s.

Also we had raised a complain against him to your team work Mr. Sunil dubey contact number[protected].

But no action has been taken yet against him

Kindly help us in this matter as we are already delayed in our digital marketing business because of your people who are not providing nay service inspite of paying it for same.

Your keen attention is required to sort out this matter at the earliest as we cannot wait any more.

Incase we are not getting any proper response by your team in next 7 days. Then we will cancel the contract which is signed due to poor service provided by your team

Regards

Dr Lata.

[protected]

I have called to Hanuman gas agency as per Just dail.com and I have lost 900/- with that call. Please do needful and take a action

I have booked a domain from JD Omni 2 years back and now its expired so i contact to JD team but they are saying pay for JD website then we will renew your Domain though very starting I have paid for domain only and never asked for any other services from JD. But now they know that my business is running fine and domain expired so taking advantage to grab the money for the services which is not required also i have shared the bill stating I purchased domain only not website and they committed they i will get a free website but i denied that I don't want. Now they put my domain for sale without my permission. I sent mails, called them but no resolution done. My business is affected by this. I need real help to get my domain back I am ready to pay my domain fee but they are not even to bother to listen to me.

Now the sold my Domain devonicholidays.com without my consent this is shows how they cheat there customers. This happened after my complaint which means they don't care about our complaints.

Such a fraud company which making fools to customers. if its not resolved here I will go to court.

Regards,
Prateek Singhal
[protected]
Company Name: Devonic Holidays
Domain : devonicholidays.com
Email: [protected]@gmail.com
City: Jaipur, Rajasthan-30200

Dear Concern

My Name is Ajay Kumar, Owner of M/s. Ajay Kumar & Associates, Opp Kali Mata Mandir, Ludhiana.

from last 28 June 2022 i m complaining about to stop my ECS, i don't want to continue with Just Dial every time when i call different person took the call and send a link to stop the ECS but till date My ECS not stopped & deduct on 10th July 2022 from my bank account. Again i m complaint about this non-sense to the company company person not guide properly. Now i m totally harassed by the company so i file the consumer complaint if this complaint not resolve by Thursday i have no option to file case against the company in consumer court.

Also i file case to all the manager who visited my office namely, Shambhu Gupta, Karanbeer Singh etc.

It's company responsibilities to solve the issue but company employee totally disgusting they cant understand my problem.

kindly solve the issue as earliest as possible

When the Justdial executive visited my shop he told us that this ecs is for 1 year and after that they won't deduct any amount from account but it is now above 3-4 years they are not stopping my ecs.

I, chauhan -[protected](lotus palace, nashik) had a registered to Justdial paid services years ago. Post vivid my business was not running well. I have requested to Justdial team to stop the ecs service 28/07/2020. But by giving reasons they have indirectly & forcefully continued the contract...i am sending the screen shots of the mail. After that Ithere was co-vid in my family, i was involved in family affiars & my business was just crawiling.
On 12/07/22 i again opted for stop ecs service & terminate the contract.
Still ecs got deducted from my bank & i received a message that ****ecs stands continued.
My business i collapsed & even in loss they are fooling me & trying to EARN money in others loss. I asked to costumer care that i shall send notice " but they replied that there is no need to send notice as our association is more old than ३ years, do contract can be terminated via app.
Sorry to say but Justdial wants to continue the contract in any way possibl... I will have to go to consumer court demanding (Rs.1300 per month x 21 months= 27, 300) as my contract is not terminated even after giving notice on mail . & Any how we try to stop the contract, we automatically get the following message :
Hi,

Dear CUSTOMER
As per our recent discussion & agreement terms your ECS stands continued. We look forward to having a strong business relationship in days to come.
Regards
Justdial

-Justdial

### Justdial is practicing false means to carry on business.
I want to stop my ecs, or for further ecs i will also claim market intrest along with principal as i am liable to pay to banks providing LOAN the same,
I am attaching the screenshot of emails sent to Justdial in 28/07/2020.
I have CONTACTed with costumer care last week, they said that we will send you a link, you shall get the auto stop ecs option over there- then they sent me play store app, I stopped ecs from there, also updated that business is closed, still I am receiving notifications & calls & even after that ecs has got cut from my bank & Justdial messaged on my mobile that this Tuesday that your ecs stands continued... I am attaching the photos of the message received this tuesday 12/07/22.

Hi

This is G. Vijayakrishnan from Vijayakrishna Real Estate i have requested so many times to cancel our contract and stop using ECS. But your are every month taking my money on 02.06.22 also Rs. 1000 has been debited from my City Union Bank account, kindly stop this immediately.

Regards,
G. Vijayakrishnan
Mob: [protected]

I am very upset about jd wrong commitments and want my money back asap, also need ECS service Stop right now otherwise i have to close my bank account.

One of the jd employee Pawan chabriya told me that you can stop any time ECS services and you will get account manager also get lead day by day...now he is not picking up my call also customer care told me that i am not be able to close the ECS as it's for one year she told me i can close my bank account.

Kindly refund my money and close ecs asap.
Otherwise i will update all this thing on all social media sites..

I have all the call recording for Pawan, please see below.

Thanks
[protected]

Though Arasu Academy, Madurai is an existing customer, I am getting more frequent marketing calls than enquiries to my mobile numbers [protected] & [protected]. Even after posting my repeated complaints.

Getting an elusive response from Justdial saying that your TMEs & MEs might have contacted me for renewal. Very sarcastic, how can you call me for renewal ? When we had completed all payment & ECS formalities for 1 year.

In case if I am going to receive any more marketing calls from any of your TMEs or MEs - Kindly treat this communication as a notice that I will "Withdraw the ECS" mandate issued to Justdial.

I request anyone from the responsible person (Customer care Manager) to respond. Out of my experience, I feel that customer care executives need some more expertise in solving customer grievances rather than at that time reply.

Thanking you
Regards
T.ShanmugaRaman
Arasu Academy
[protected]

Hi

I'm vijayalakshmi from Kaveripakkam, ranipet district, vellore. I stopped ECS payment in just dial using JD application 5 months back. Still they didn't stoped it and was auto deducting bouncing charges for 5 months Rs.295 each month. When I called customer service they simply sent another link in WhatsApp to cancel through it. It doesn't show any stop ECS option at all. They're looting customers money without giving proper...

Recently i reviewed about Success Marketing mosquito net installer from Citlapakkam, Chennai.

they got advance after that there is no proper response from them, i am waiting more than 20 days.

my review about them in the justdail review page was deleted by justdial.
they only keep positive reviews.

Dear Sir,
i Want Quit From just Dial Service, kindly Stop My Service, , , Stop ECS right Now
your lead didt not increage My business So mybusiness Profit very low, i Cant Affort your useless service
i Will Close my Shop Very Soon so didt not need this Service, i have many tension of businees pls co-oprate

I am prashant mishra proprietor of Shiva GST Suvidha Kendra
I haven't got a single appropriate verified lead from Justdial till now, its been 6 months.justdial. Justdial have taken 5 installments from me as attached below.
I have disabled my ECS mandate in lasting may 2022 then justdial haven't
deducted in june 2022 but now in 15 july 2022 they again started deducting .
Justdial have taken 5 installment*1179=5895.
Justdial is not ready to give refund. i want my money back.

I was working for an organisation and i was handling the public relation for them and on that basis i was approched by the justdial executive member for the membership, later on when the owner of the company decided to close down the company, we withdrew our membership for all these company and closed the company. the company was closed in 2017. till date i.e[protected] i am getting calls from justdial and after requesting them not to call, still they call and ask me 100's of questions. they call specailly after 6pm which is not an official time. i have spoken to 1000's of so called managers and everytime they assure me that now i will not get any call but still i am getting it and its like of torturing. its like a mental harrasment that i have to bear all these calls because i cant avoid unknown numbers because of my current job profile and justdial people just dont stop calling me.

my contact details are [protected]

I paid a one-year premium listing on Justdial for my Tutorial Classes (Kumar Apurv Education Daragunj Prayagraj (Allahabad)) on 07/07/2022. But it is not activated. Before payment, they told me that it would take only 24 to 48 hours to be started. It has been 5 days after payment. Now they are telling me that payment is not confirmed (the required amount is debited from my account) and are not clear about the time limit for the confirmation of the amount. They are not telling me how much time maximum be taken for it. So the money is debited from my account, with no premium listing activation, and no help from their side. In every conversation, they are telling me the same thing to wait, wait, and wait. I think they are just fooling me. Please help me and start my premium listing. They don't have any refund policy, otherwise, I'll prefer to take a refund because I am afraid of being fooled after a premium listing too.

This is to inform when our patient call us for taking appointment after disconnecting the call patients get call from unknown number and they ask for money. Firstly, they ask for smaller amount and then they keep on increasing it. This has happened many times with our patients. Kindly, look into this matters. The no from which our patients gets call is [protected].and even they send link to send money for booking appointment at our hospital. Following is the link for the same: https://www.surveymonkey.com/r/5G55S6Z.

Their marketing employee sell ECS contract by giving false commitment. and my contract did not active yet. so i want to cancel my ECS Contract because of wrong/false commitment provide by employee.
Now they did not reply me on my email. they just doing justFRAUD.
Now i want to refund my money back and cancel my contract.
and many of customer con/fraud by their employee.

No response from [protected]@justdial.com
No response from +[protected]
No Response by getting by customer care by transfer call to senior representative etc.
They did not provide any support or contact information to contact to justdial regarding to this issue.