JustDial.com Complaints & Reviews

Dear Team, This is very disappointing that after completing all the formalities, payment (by Card) on 14 October 2015 . We have been following up from the pillar to the post and in spite of several reminder to Tanya Singh and Ravi Maurya yet my listing has not been gone live because of which I am suffering heavy loss since my telly calling team and sales team is sitting idle, so please look into the matter and make my listing live asap. Regards SF Ahmed [protected] [protected]

Name-: Jinesh Aneja Employee id-:10020506 Contact info-: [protected] Company Name-: JUST DIAL Its been long time I am in contact with my manger and HR regarding due salary which was suppose to be credited in my account a month or two month back. As I have already completed all my exit formalities on 4th June 2015 and have no dues with organisation, they dont't tell me a single valid reason for keeping my salary on hold. Now they are also not giving response to my mail, its a kind of mental and financial harassment for me I have only two question which I want them to answer-: Am I not liable to receive my pending salary? Is't a kind of harassment with your ex-employee? please guide me some legal way which I may use

Hi, You have sent me a text message to me at around 11:51 pm on 2nd October stating that your number has been changed. I have called your team and complained about this and also sent a mail from my id [protected]@gmail.com to [protected]@justdial.com and [protected]@justdial.com to remove my number from all your sms lists. I received the sms from your id DM-JustDI Hope you guys respect the privacy of others. You may get the contact number from the mail that originated from my email address([protected]@gmail.com) at around 12:50 AM IST on 3rd October, 2015. Please note that I have never authorized your team or any other team in any part of the world to send me sms. Also, if there are users subscribed to your services... please make sure that you do not send them unsolicited messages at midnight.. Regards, Vinod. C.

Hi, Thanks for downloading JD App! Following are your exclusive 2 offer-codes (Star Pass): SPRV7SFCES SP5UHC9LEE Redeem it at your nearest PVR/Cinemax counter for free tickets of "Baankey ki Crazy Baraat", for any show between 25 Sep to 1 Oct 2015. You can also redeem online at pvrcinemas.com, only convenience charges payable. To enter Star Pass, go to Offers on Payment page and click on 'Star Pass'. Your friends too can claim two free tickets by downloading JD app now. T&C apply, http://jsdl.in/terms-promo. This is fake SMS giving me just dial and I show this SMS to pvr caunter but he says this is the fake SMS and I waste my time and my money

Hi, I being a valid customer to Just Dial for 2 years I have never faced a situation that I faced today[protected] with the marketing Manager named Alex Maria philomena. He doesn't know how to talk to a customer. I want to raise a strong complaint against him. Complaint against Alex Maria philomena: Raising the voice and speaking, not allowing the customer to talk Shouting at my work place, giving bad impression to my clients. THRENTING and saying "let me see how you get contract in Justdial, you will beg me again" Using unrespectful words "poda, poya" Showing arrogant attitude will talking with clients Rejecting my contract, says if you want pay full amount or else I will not accept your contract. I using a bank account which is active for almost 10 years and I using it for my business purpose, I say it has dummy account, he says I should not give that account, I using that account for my justdial and paying for more than 1 year and still my contract is in live i.e. it shows that JustDial cheques are passed for more than 1 year. In-spite of that how he can disagree that account. How can he shout and talk to a customer and how can he show his rude attitude and behaviour I want a make a serious complaint on that person and JustDial should take severe action on that person and the concerned person should apologize his mistakes with me.

I have availed their services seeking business prospects in my area.Hence i entered a contract and pay three months advance payment for thier services on 20/08/2015.So far no communication from their side and not provide a single reference.Hence i want to cancel the contract and seeking the refund. SS Ramsunder

I work in a private company named just dial in kolkata salt lake sector 5, i jijned in 24 th of july 2015, my emp id is[protected], they told me you will get you salary of july and august in september 7th but today is 10.08.2015 still i didnt get any salry my mom was not well in between so i was not able to join office kmy father informed them still they eant medical reoort i sended them medical report but still no salry given by them please help me and take action against this fraud company

Just dial is extremely pathetic. i have contract with just dial and i am using just dial service. 99 out of 100 calls i receive are fake callers or spam. its not at all helping me in generating business. the money i am paying is at complete loss. i have tried to register complaint about it several times but they don't take any action. people take contact number from just dial n call you for credit cards n low interest rate and the worst part...

Ust dial ek choor company hai, ham ne apni company ko just dial me add karane ke liye 20000 ruopaye diye par aaj 2 month ho gaye hai par meri company ka koi ata pata nahi hai just dail ke website pe aap logo se gujarish hai ki is choor 420 just dial se bach k rahe... my contact [protected] bhushan singh, Durgapur (WB)

I have ordered 2x NOVOPEN*3 PenMate wide .Order Id is #PDH5W9B5 on 20/7/2015, but the wrong item 2x NOVOPEN*4 was delivered today (21/7/15) by the delaler as attached information. Please get back the wrong delivery and need the correct part to deliver ASAP Thanks Parthiban Encl; delivered wrong item photo Correct item photo for reference Delivery delaer contact info

Hello,
My order ID C8K7R5 and mobile no. [protected]. I have ordered a cellphone with following order id on 7th july at around 3 p.m. and according to your policy it was supposed to be delivered in next 24 hours. But as now i haven't received my order. I have talked to your customer care several times regarding my problem. What goes on between you and your vendor is something which is none of my concern. This behavior of just dial team and your related vendor has caused me so much trouble.

Now according to the last conversation with your customer care executive i'm supposed to get my order by the evening today. If in any case you fail to deliver today i will take some legal action against you.


REGARDS,
MOHAN KHINCHI
[protected]

date: -26th June time evening 6 pm had visited just dial site from my mobile handset for booking an hotel reservation for 29th june and accordingly the via this site the entire booking procedure was completed and payment was also completed via gateway Pay U india. immediately i got a message from my bank that the said amount is deducted so i was sure that the transaction was completed. Next morning i inquired the hotel for confirmation and to the surprise they told there is no such booking happened and also Just dial is not registered for their hotel reservations . i then immediately checked with my bank but they said the deduction has happened. i then called just dial and with great struggle to get the right person to talk in customer care, i was told due to some issue the transaction was not completed and the booking did not happen. they assured that the refund would happen within 7 working days. so since 29th june till date i.e 6th july, i am just writing mails and calling just dial but the customer care is so pathetic and hopeless that i am not getting a right response . i have decided to take up this with consumer forum thanks Amol

We are registered since 24th Feb 2012 as Horizzon Infotech platinum membership of Just Dial Limited company Ahmedabad Branch. My package value is approx Rs. 46000 per year. Proof is attached When we have registered we were informed by company that our contract will continue till we pay monthly ECS. till date from Feb 2012 to May 2015 we have paid all monthly ECS statement is attached. Now the issue is that suddenly Miss Maahira Vora from Just Dial ahmedabad had called before some days and informed us that we have to renew same package which is costing Rs 4 Lakhs Exclude Tax. I had a meeting with Maahira and Mr. Nisarg in just dial limited company Ahmedabad for this issue. They told me that the company policy is to renew package every year. But my question is that i have not received any single call or mail for renew since three years. even i have not send any confirmation by call or mail to cancel this contract. I have informed in every call that my package should be active till i pay ECS as per contract. now i have confusion that if i have to renew my package for next year i have to pay for that by 24th february 2015. but i got renewal call on 1st june 2015. so it is very strange that i receive call for renewal after 3 months and then suddenly they cancelled my contract without informing me by call or mail. one more thing i need to specify that my contract value is approx 46000 per year till May 2015 but suddenly they are asking for Rs 4 Lakhs Exclude tax for renewal. As per my information this is just a marketing call and Miss Maahira is threatening me for renewal to sell my package to another company. We feel that it is unjustice to Horizzon Infotech. Moreover in all this issue everytime i have demanded to show me official company policy of renewal or any mail o[censored]pgradation from H.O. of Just Dial Company to me but they argue that this is internal matter which they can not show. now my question is that why my contract is cancelled when i have not given any confirmation to cancel it and even after paying all monthly ECS.

I have done a very big mistake by trusting Just Dial for my new business, but this is what I have got is cheating. First of all when I have placed my free listing I got call from your executive that take our service which will cost you just 2200 per month. This was your first wrong commitment. Then when I accepted, the guy which came for payment collection told me that you have to pay 3 months advance, that also I accepted then again I was told that advance emi’s will be deducted In the end of the contract. So this is how I have been cheated. And gain last week I have spoke with your customer executive that please stop my ecs and settle with which I have paid in advance because I have Closed my business, but no today again ecs has been debited from my account. I want my refund of this month ecs anyhow otherwise I will publishing this on facebook and twitter with some media persons. Zaafira Infosys- Vasai (w) – Mumbai [protected]

Hi, I ordered an AC through Just dial and paid them 20K from CC After that they told me they can't deliver the item as they don't have it so i cancel my order and they told me money will be refund to my a/c in 7 working days but as of now i didn't receive the money, it has been 10 days+

Dear Sir, i was online shopping th. just dile vide order no.(Your Order ID is #B9G5G3, Please find below your order details:), # B9G5G3 DT.18/5/15, C4G103 DT.19/5/15, r31829 DT.20/5/15 but his cancel of my product and every day informe me that product deleted this side to day. presently that product available on his side so informe me why are not giving to me of that. Monu Kumar Jha [protected]

I started my Just Dial service at the end of last month as web design service. There executive who came at my home to make the contract said he will give good quality leads on a regular basis. For first 4 days they gave some leads then the service stopped. As they took the amount of 5600/- rs from me and asked for ecs of 2300/- monthly. I complained to there customers desk many times why they are not giving any leads and all but no reply came from there side. As per the conclusion I can say just dial Is a complete fraud company who do cheat with there clients. And now when I asked them to stop ecs they say its a one year contract so they wont stop it for one year although they do not give any service.

Hi Team, I have ordered Symphony Air Cooler (Order No: T7C5S4) from Just-dial online shopping portal on 10th May 2015. As per Website Terms and Condition the product will be delivered with 7 Hrs if ordered before 2pm. I complete the purchase thru Credit card at 9:37 AM on 10th of May. Now as per Terms i was supposed to get the delivery by 4:00 pm same day max. I received SMS from just dial at 10:41 AM on 10th May 2015 that my order has been placed to vendor "Kumar Electricals"[protected] and to know the Status I can call the Vendor directly. Now when I call up this vendor he refused to deliver the same at the given address and also he will only deliver the product if Just-dial credit him the Amount in 1 hr and I pay him Rs.300/- extra as delivery charge. After hearing all these thing I was Shock and called up the customer care of Just-dial. Customer care executive respond after 3-4 calls and for the entire day on 10th of may they kept saying me that the Item will be delivered to me by end of day but till 11th May 2015 I am yet to receive the Item. Just-dial people are not all taking any interest to resolve this issue. I have made entire payment. Please help. My Mobile no is [protected]

Dear Sir, My Name is Kumar R I had UPS Business Name INNOVATIVE POWER SOLUTIONS .I had requested to cancel the contact with just dial in the month of Feb 2015 but it has still not deactivated.Hopeless Service. I been having very bad experience with Just Dial. I paid 6600 initailly & Monthly 3700 They committed that every day i will receive 3 sms for business . But It was all faulty commitment . I never receive the any business from Just dial. Every Month i have been charge 3700. They are giving fake calls from land line for business enqiuery They never help to get business . They ware keen to have money from me, never turn back for service, IThey Never answer my call .They r better for nothing.Useless People. I Hope I will get reply of they mail .Even if it is wrong email ID, please provide me correct email id to whom i may contact. Please refund my Deposit and Cancel the ecs from my SBI Bank .I do not want to have Business with Just dial . .Hoping positive response Thanking u With Regards Kumar R [protected]

Just dial is a service provider in getting leads from end users to companies. We have registered our company with Justdial before a month and paid all relevant amount in first meeting while signing contract. But still we are not getting any dam lead from justdial and nobody from executive to call centre people are bothered about it. After thousands of follow ups also they are just putting us on wait. This is really annoying service we are facing. Business managers are only for wounding customers and making wrong commitments. Mr. Rajesh Mishra is person who has cheated with us, working as business manager for Vasai/ Palghar. This was not expected from JD. They are loosing their reputation and goodwill by giving poor service.