JustDial.com Complaints & Reviews

Step 1 -
Just dial deducts extra amount from your account

Step 2 -
Reply after 6 months to cancel services

Step 3-
No refund of extra amount paid

Step 4-
Ask to subscribe again to use remainder amount

Step 5-
Forces you to buy a higher subscription package & want ECS access

Step 6-
When denied of ECS access, threatened to never return your pending amount

Hello there.



Santhosh : Phone no : [protected], SS Telecom. This guy got my contact number from Just dial, when I called up on 28 Sep'13 looking for a new broadband connection. I have been trying to reach just dial again and again without any result just having to put up with conf calls where this guy makes false promises that he will refund my monet.

This guy apparently an airtel agent took my money and has eloped for two weeks, not returning my calls. I
request you to track him down and get my money back!

Or as you are good at doing add to the list of super pissed off customers. What are you going to choose?

-Ravi.

Hi, I'm writing this mail with lot of frustration as I have not received any satisfactory response from your side as well as from your representative Mr. Sathish (Mobile : [protected]) since last 3 weeks. I got reply from your side on 20/09/2013 stating that Mr. Sathish will contact me shortly. As stated in mail, He called me on the same day and accepted that he has wrongly entered the ECS date in mandate as 19/08/2013 instead of 07 th of every month which was given by me. And further he promised that he will be visiting my residence on 07th Oct to refund the deducted amount due to his mistake. But when i called him on 07th Oct he said his boss will call me after 30 mins and after that i have not got any call from any one of them. When i tried to call him again he disconnected the call and switched off his mobile. Again as a surprise i got to know that the ECS was again bounced without my knowledge on 18/09/2013 & 26/09/2013 and due to which i was charged again Rs 654.71 & Rs 842.70 on 07th Oct which is unacceptable. I had already given request for deactivation on 20/09/2013 itself and for that I'm yet to receive any confirmation. Entire issue has happened due to wrong ECS debit date which was mentioned by Mr. Satish only. This is height of cheating and if i don't get the money refunded with interest within 2 days I will be taking this issue to media very seriously.

I WOULD LIKE TO COMPLAINT TO YOU ABOUT THE FRAUDELENT SERVICE AND THE "ROBBING THE CUSTOMER "SERVICE THAT YOUR STAFF IS INDULGING IN.
I WANTED TO HAVE MY E.C.S. STOPPED BECAUSE OF THE FACT THAT WE WERE SHOWN IN THE WRONG CATEGORY OF BOOK BINDERS WHEN WE DO LAMINATION WORK.ALSO, THE PHOTO UPLOADED WAS ALSO OF 4 YEARS BACK.NONE OF OUR CONTACT NUMBERS WERE LISTED IN OUR PAGE AT YOUR SITE.I CALLED YOUR CUSTOMER CARE AND I WAS FORWARDED TO SHWETA SINGH.
SHE WOULD OFTEN PUT ME IN HOLD FOR OVER HALF AN HOUR AND "IF" SHE WOULD COME ON THE LINE SHE WOULD GIVE ME CONFUSING AND UNCLEAR ANSWERS.SHE TOLD ME ON 25 SEPTEMBER THAT SHE WOULD CORRECT MY CATEGORY ON YOUR SITE BUT 10 DAYS HAVE PASSED SINCE THEN BUT OUR CATEGORY IS STILL THE SAME.ALSO WE HAVE BEEN REQUESTING TO GET OUR E.C.S STOPPED SINCE A MONTH BUT THERE HAS BEEN NO DEFINITE RESPONSE FROM YOUR SIDE..
THE PERSON WHO CAME TO GET THE FORM FILLED--MITHILESH TOLD THE ACCOUNT IS FOR 1 MONTH ONLY BUT IT HAS CONTINUED EVEN AFTER A MONTH HAS PASSED BY.
I WANT OUR SUBSCRIPTION TO STOPPED FROM IMMEDIATE EFFECT. AND NOW NO MORE EXCUSES
IF IT IS NOT DONE IMMEDIATELY I WOULD BE COMPELLED TO LODGE A COMPLAINT AGAINST YOU AT A CONSUMER FORUM AND THEREAFTER TAKE YOU TO CONSUMER COURT.

just dial executive is a cheap wherein he cheated me to enter into ECS and no calls are legitamate .. i refused to sign the ECS form but he forced to do and told i will get good leads.. after 2 months i asked him to cancel my ECS he is dragging and i am fed up with JUST DIAL customer care. JUST DIAL instead of earning like this .. they can go and beg people and do prostitution

We have taken paid membership (for Tech-Vidhya) on justdial two months back through Mr. Amrendra ([protected]) and his Boss Rahul Kumar ([protected]) . At the time of membership they (Both the guys) have made a promise to create 20 keywords for our company listing. but even after two months they have not created keywords. now they are charging twice a month from our account through ECS. We already have raised the request several times to stop ECS and remove our listing. No response from their end. they have charged on 2nd of Sep and now on 18th of Sep both transaction if of about 2800/-. Should i have to move to consumer court or you Just dial guys are going to return our payment. Stop doing business with justdial.

Hi, I've pasted my chain mail conversation with just dial and you may read and check yourself, Let me know if I am wrong on my part I will withdraw my complaint immediately. Nobody has contacted me personally from justdial (you may read in the mail below where it has been advised to contact the client on urgent basis). I am not left with any other option. I never thought that my relation with just dial will end with such bitterness. I will soon consider my legal options. Regards, Paramjeet Singh [protected] Paramjeet Singh <[protected]@gmail.com> 2:21 PM (1 hour ago) to delhi why I am not receiving any reply from you!! I want to escalate this matter to higher authorities. I want the email address or physical address where I can escalate this. Regards, Paramjeet Singh On Fri, Aug 23, 2013 at 3:20 PM, Paramjeet Singh <[protected]@gmail.com> wrote: Now you are saying nothing is written in the ecs contract form. when I was on the call with Neha and Vanita howcome neha said they sent a message informing the date which I proved wrong at the same point. Then vanita (supervisor) took over the call and said she has a call recording where I admitted that payment should come out on 15th of every month. She was supposed to send me the recording. It has been more than a week and nothing has arrived in my mail box. In this matter I've already requested a briefing for neha on professional behaviour and customer's escalation rights. I do not see my fault in this case and you've mentioned Just dial has also been charged for cheque bounce. I am glad they've been charged, had the money been there in my account they would've only enjoyed the extra interest in their accounts before the due date. Mine is just an exception which hardly makes a difference for them. I am correct on my part hence I demand my hard earned money back. Paramjeet Singh On Fri, Aug 23, 2013 at 3:05 PM, delhi <[protected]@justdial.com> wrote: Dear Sir, Thanks for sharing your concern with us, With reference to your mail received,this is to inform you that he ECS is an Auto Process where bank to bank transaction is been done.Also please note that for all the bounce transaction both the parties been penalized from the bank side & the same charges we also have to bare & request you to please have trust on the services signed as we will surly be giving you the response based on the received amount. As checked in contract form,nothing is mentioned in written about the ecs date and same has been deducted by bank which Just dial also bare.We can only provide the services against the balance received. Dear Amit/Raju Coordinate with client on urgent basis. Thanks & Regards Preeti Customer support [protected] -------- Original Message -------- Subject: Re: Fwd: HIGH LEVEL COMPLAINT - Fwd to the Manager. Date: Thu, 22 Aug 2013 16:44:47 +0530 From: Paramjeet Singh <[protected]@gmail.com> To: delhi <[protected]@justdial.com> CC: [protected]@justdial.com, amitkumar.[protected]@justdial.com I understand you've changed the date now however, nobody has even addressed the issue about bank charges. I do not let this matter end without getting my money reimbursed by justdial. I do not see my fault anywhere and still I have been victimized. In my initial talks with Neha, she agreed that no message was sent on my mobile to inform about my ecs date however, she was adamant at first. (Please read the first mail). Just because of your mistake why am I suppose to pay the bank charges. I've attached my bank statement which shows the return charges of Rs. 449.44/-. I propose you adjust the bank charges in this month's emi and send an executive to collect the cheque from my office instead of taking from the bank or just dial make a cheque in favour of my name. I've been really patient in this matter till now however, if I will get one more lame reply, this wont take long for me to make this matter official and legal. Disgusted, Paramjeet Singh On Mon, Aug 19, 2013 at 3:02 PM, delhi <[protected]@justdial.com> wrote: Dear Sir, Thanks for sharing your concern with us, With reference to your mail received & as per our conversation,this is to inform you that we have forwarded your concern to our accounts division to change monthly ecs date from 15th to 24th. One billing of this month was already forwarded on[protected] for clearance,next month onwards surely it will deduct on 24th. We would also like to inform you that we have forwarded your complaint against "Amit Kumar" to our management that he did not update the ecs date 24th of every month which was already informed by you at the time of signing the contract. We highly appreciate your feedback and working on the same, Just Dial always believe in retaining our valuable clients. You are requested to please wait surely you will be benefited from our organization. Sorry for the inconvenience & looking forward for your kind cooperation. Dear Amit, Please coordinate with client on urgent basis without delay. Thanks & Regards Preeti Customer support [protected] -------- Original Message -------- Subject: HIGH LEVEL COMPLAINT - Fwd to the Manager. Date: Sat, 17 Aug 2013 17:26:55 +0530 From: Paramjeet Singh <[protected]@gmail.com> To: delhi <[protected]@justdial.com> I have a business registered with you and while registering I requested to debit my payment after 20th of every month. Last month my payment was debited on 23rd July however this month you've tried to debit the payment on 16th August due to which I've been charged Rs. 560/- bank charges. All my payments, be it Airtel, Electricity, Landline etc. goes out after 20th of every month. I was dismayed with this act already and to add insult to the injury, a customer care representative Neha's rude and adamant behavior left me furious. I inforrmed her about the incident and asked why it happened she said "First emi got debited late and this time it has come out on the correct date and you must've received an automated message which advise you that the payment will be debited in two days time". I checked my phone and informed I didn't receive any message and this must be an error. I asked for my Rs. 560/- to be adjusted. She became highly nonsense and kept repeating herself. In my constant attempts to escalate the call to anyone senior or manager.She kept refusing and repeating herself. She said "no one is available on the floor and you should talk to me only". It was after 19 minutes of efforts she agreed that no message was sent to my mobile and brought a Manager named Vanita. I asked Vanita to rectify the error and adjust Rs.560/- as it was not my fault. I am looking forward to a serious briefing and warning to advisor NEHA also. Please send somebody to collect the cheque from my office. I've been a Just Dial customer for a long time and doesn't want such bitterness to rot our relationship. P.S - Please find attached image of the message I recieved on 17th July stating that my emi will be debited in 7 working days which brings it to 23rd of July. It is supposed to be 23rd every month. This is the only automated message I've received regarding my billing from JustDial. Paramjeet Singh www.artnskintattoos.com

Hi, I have copied the chain mail below and now just dial has stopped responding. Nobody has contacted me personally till date (even after putting the notes in the below email to contact the client on urgent basis by [protected]@justdial.com itself). I am not left with any other option than to take a legal action. Thanks. Paramjeet Singh <[protected]@gmail.com> 2:21 PM (39 minutes ago) to delhi why I am not receiving any reply from you!! I want to escalate this matter to higher authorities. I want the email address or physical address where I can escalate this. Regards, Paramjeet Singh On Fri, Aug 23, 2013 at 3:20 PM, Paramjeet Singh <[protected]@gmail.com> wrote: Now you are saying nothing is written in the ecs contract form. when I was on the call with Neha and Vanita howcome neha said they sent a message informing the date which I proved wrong at the same point. Then vanita (supervisor) took over the call and said she has a call recording where I admitted that payment should come out on 15th of every month. She was supposed to send me the recording. It has been more than a week and nothing has arrived in my mail box. In this matter I've already requested a briefing for neha on professional behaviour and customer's escalation rights. I do not see my fault in this case and you've mentioned Just dial has also been charged for cheque bounce. I am glad they've been charged, had the money been there in my account they would've only enjoyed the extra interest in their accounts before the due date. Mine is just an exception which hardly makes a difference for them. I am correct on my part hence I demand my hard earned money back. Paramjeet Singh On Fri, Aug 23, 2013 at 3:05 PM, delhi <[protected]@justdial.com> wrote: Dear Sir, Thanks for sharing your concern with us, With reference to your mail received,this is to inform you that he ECS is an Auto Process where bank to bank transaction is been done.Also please note that for all the bounce transaction both the parties been penalized from the bank side & the same charges we also have to bare & request you to please have trust on the services signed as we will surly be giving you the response based on the received amount. As checked in contract form,nothing is mentioned in written about the ecs date and same has been deducted by bank which Just dial also bare.We can only provide the services against the balance received. Dear Amit/Raju Coordinate with client on urgent basis. Thanks & Regards Preeti Customer support [protected] -------- Original Message -------- Subject: Re: Fwd: HIGH LEVEL COMPLAINT - Fwd to the Manager. Date: Thu, 22 Aug 2013 16:44:47 +0530 From: Paramjeet Singh <[protected]@gmail.com> To: delhi <[protected]@justdial.com> CC: [protected]@justdial.com, amitkumar.[protected]@justdial.com I understand you've changed the date now however, nobody has even addressed the issue about bank charges. I do not let this matter end without getting my money reimbursed by justdial. I do not see my fault anywhere and still I have been victimized. In my initial talks with Neha, she agreed that no message was sent on my mobile to inform about my ecs date however, she was adamant at first. (Please read the first mail). Just because of your mistake why am I suppose to pay the bank charges. I've attached my bank statement which shows the return charges of Rs. 449.44/-. I propose you adjust the bank charges in this month's emi and send an executive to collect the cheque from my office instead of taking from the bank or just dial make a cheque in favour of my name. I've been really patient in this matter till now however, if I will get one more lame reply, this wont take long for me to make this matter official and legal. Disgusted, Paramjeet Singh On Mon, Aug 19, 2013 at 3:02 PM, delhi <[protected]@justdial.com> wrote: Dear Sir, Thanks for sharing your concern with us, With reference to your mail received & as per our conversation,this is to inform you that we have forwarded your concern to our accounts division to change monthly ecs date from 15th to 24th. One billing of this month was already forwarded on[protected] for clearance,next month onwards surely it will deduct on 24th. We would also like to inform you that we have forwarded your complaint against "Amit Kumar" to our management that he did not update the ecs date 24th of every month which was already informed by you at the time of signing the contract. We highly appreciate your feedback and working on the same, Just Dial always believe in retaining our valuable clients. You are requested to please wait surely you will be benefited from our organization. Sorry for the inconvenience & looking forward for your kind cooperation. Dear Amit, Please coordinate with client on urgent basis without delay. Thanks & Regards Preeti Customer support [protected] -------- Original Message -------- Subject: HIGH LEVEL COMPLAINT - Fwd to the Manager. Date: Sat, 17 Aug 2013 17:26:55 +0530 From: Paramjeet Singh <[protected]@gmail.com> To: delhi <[protected]@justdial.com> I have a business registered with you and while registering I requested to debit my payment after 20th of every month. Last month my payment was debited on 23rd July however this month you've tried to debit the payment on 16th August due to which I've been charged Rs. 560/- bank charges. All my payments, be it Airtel, Electricity, Landline etc. goes out after 20th of every month. I was dismayed with this act already and to add insult to the injury, a customer care representative Neha's rude and adamant behavior left me furious. I inforrmed her about the incident and asked why it happened she said "First emi got debited late and this time it has come out on the correct date and you must've received an automated message which advise you that the payment will be debited in two days time". I checked my phone and informed I didn't receive any message and this must be an error. I asked for my Rs. 560/- to be adjusted. She became highly nonsense and kept repeating herself. In my constant attempts to escalate the call to anyone senior or manager.She kept refusing and repeating herself. She said "no one is available on the floor and you should talk to me only". It was after 19 minutes of efforts she agreed that no message was sent to my mobile and brought a Manager named Vanita. I asked Vanita to rectify the error and adjust Rs.560/- as it was not my fault. I am looking forward to a serious briefing and warning to advisor NEHA also. Please send somebody to collect the cheque from my office. I've been a Just Dial customer for a long time and doesn't want such bitterness to rot our relationship. P.S - Please find attached image of the message I recieved on 17th July stating that my emi will be debited in 7 working days which brings it to 23rd of July. It is supposed to be 23rd every month. This is the only automated message I've received regarding my billing from JustDial. Paramjeet Singh www.artnskintattoos.com

This is regarding the pathetic customer service of Just Dial with the complaint number : 197896 and many more on earlier occassions.
One has to call number of times to make their listing corrections. And when you want to speak to the Manager or to the Team leader, the bigger bosses are least bothered to leave their warm chairs and to come to the calls.

On ehas to send numebr of mails to make changes in the listing.
Customer service duplicated our listing with a new virtual branch at Vashi. When we compained against it, it took us to call them 3 times to make the changes happen, which are still incomplete
We lost our ratings and they again have come up with their on virtual contact number displayed. For which e had sent them a mail on earlier occassion.
Now they again ask for it. I think one has to employ a person to take care of only just dial listing and stay on the calls with them the whole day.
They have launched their IPO int he market, but the service is getting worsen.
The girl named "ujawala tiwari" fromt the customer service was adamant on mail only and not calling the team leader or manager on the call.
Feel these customer service guys are running the company. Its a serious compaint against the poor service which will be followed by a registered compaint.

This is in refernce to the General Insurance Agents which i enquired about 10 days back from Just Dial. I received various phone calls of Insurance agents, among which ASA insurance was one. Their agent came and took Rs. 15,500 as the Insurance premium of my car for HDFC ERGO. His contact no. is [protected], the no. is now switched off. The company is based in Nizamuddin.

When i enquired from HDFC ERGO, they are saying no policy has been done.

Please look into the matter and take serious action.


--
Regards,
Chetan Chawla
chetan.[protected]@emaarmgf.com
# [protected]

Just dial is fraud company by twisting facts, their only aim is to pocket the customer's money.

We have taken a contract from Just Dial on[protected] by paying (Rs.35,016/-) and upgraded it two times on[protected]Rs.23,783/-)
and[protected]Rs.2,098/-) for getting leads for sales. With in 10 days we have upgraded our contract for getting leads. But we are not getting enough leads as committed and given false information to secure the contract from us. We have paid Rs.60,897/- altogether and we are not satisfied with the services of JustDial. We have complained to customer care of Just Dial many times and mailed them 3 times for termination of contract and refund the money. But they are not admitting their fault and not refunding the money.

1. Inefficient customer care, not aware of contract terms given to us.
2. Fake leads are sent to us.
3. False information about contract given to us.
4. Only one sided contract to pocket the customer's money.

I request all customer's who are facing same problem with just dial to join hands against this company, file fraud and criminal case.
my id is rup.[protected]@gmail.com.
[protected],[protected]

I have registered my company Red Cherry Entertainment with Just Dial Ltd on[protected]. Mr.Chandra Shekar Rao (Area Sales Manager) has given all false promises and doesn't bother to receive calls once the payment is done.
Wrong Commitments by him : 1) 10 to 15 prospective leads per day for the key words added. 2) Out of 10 leads received per day 8 leads will be sent to premium customers ( wherein its only 4 leads as per their Customer Care) and all 10 to Platinum. 3) No of leads shall increase in a drastic manner if I add more keys words which I did through their Customer Care and found no change in the lead generation. 4) Customer Care informed me about rotational basis leads and I need to wait for my turn to receive the leads which He hasn't informed. To conclude I have paid an Advance amount of Rs 16104 & paying Monthly ECS amount of Rs 5368 for which I have been receiving 3 to 4 leads per day which is no where close to promises and assurance given by Mr. Chandra Shekar Rao.

The best part is when I informed Just dial customer care executives about Mr. Chandra Shekar Rao not receiving my calls from the past 1 month,they told me,He shall be busy on the field and they tried many at times to put a 3 way conference and failed. Below is the mail I have sent them to resolve my issue and till date they are all playing a blame game on each other.
Contact Mr.Chandra Shekar Rao - ( Doesn't take calls)
Contact Ms.Priya - ( Tried putting a 3 way conference with Mr. Chandra Shekar Rao, He doesnt take her calls aswell and suggested to contact customer care
Contact Customer Care - (Tried putting a 3 way conference with Mr. Chandra Shekar Rao, He doesnt take their calls aswell and suggested to contact TME - Tele Marketing Executive).

Last and final solution : To resolve the issues I have to lodge a complaint at Palace grounds police station and approach media ( Print and electronic) so that more customers like me will not get cheated.

E-Mail :

Subject:
No Response for calls after signing the contract by Mr.Chandra Shekar Rao (Pathetic Customer Service)
From:
<[protected]@redcherryindia.com> (Add as Preferred Sender)
Date: Wed, Apr 24, 2013 9:38 am
To: [protected]@justdial.com
Cc: [protected]@justdial.com, [protected]@justdial.com, [protected]@gmail.com
Hi,
We have registered with Just Dial Private Limited on 10.04.13 through Mr.Chandra Shekar Rao (Area Sales Manager).I have clearly mentioned to Mr.Chandra Shekar to start the services on Mon, Apr 15, 2013 but the services started on Sat, Apr 13, 2013. From 15th of April I have been trying to reach him on his mobile @ [protected] but He is not taking my calls. I have informed the same enough times to one of the Tele Caller ( Priya - [protected]) who has been promising to arrange a call back from Mr. Chandra Shekar but all in vain.

I was told by him to send a mail to [protected]@justdial.com to add additional key words once the account is active.As I am getting very limited and irrelevant enquirers I want to add more keywords.In that regard I was trying to reach him but He seems to act as a courier boy only to collect the cheques and later disappear nor receive customer calls.

On the day He collected the documents and cheques from me,I gave a reference of a day care centre ( PMS KIDZCARE) and arranged to collect a cheque of Rs 3372 which He has done on 19th April 2013, On the same day I tried reaching him but He doesnt recieve my calls.

Please do find a solution for my concern if not cancel my registration and refund the 3 months deposit.

Just dial is doing extremly unethical things just for sake of bribe. They are providing the support to less experienced clinics and dorctors by publishing fake excellent ratings and deleting the genuine real ratings and reviews. At the end patient is the sufferer. Please be careful from them..


Regards!

Just dial is a fraud company. They provide the fake ratings and feedback for listed business in their website for the sake of bribes. Specially they are helping the less experienced doctors in promoting their clinics. This is creating big suffering for patients and consumers. Now, it is very difficult to understand which is genuine feed back and which is not. In past, I have given genuine poor ratings to few listing but Just Dial removed that forcefully for sake of bribe.

This matter needs special attention as it belongs to human health.

Regards,
Shanker

Dear Sir,

I had taken the service of Justdial for getting the business leads for my company "Sterling Info Ways" in September 2012. After few days I found very poor response so I stopped payment through ECS bywithdrawing whole money from my account. I didn't keep money in bank account to avoid ECS deduction. After sometime I heard about improved service of justdial so again I took the new Contract in March 2013 on the name of Sterling Infoways Pvt. Ltd. I was told by justdial team that my previous contract has been expired..My previous as well as new contract both were registered on same mail id (adarsh.[protected]@gmail.com) and same mobile number ([protected]). In the month of April I found a small ECS deduction from my account for which I sent a mail to justdial asking that " If my previous contract is already expired and new contract's ECS date is 19th then why this small deduction from account?". At this point of time I received a mail from justdial saying that your ECS is already stopped on 3rd April. At this point of time I was not informed that this small deduction is for my previous contract. Today my account was debited with an amount of Rs. 2809/ for my previous contract. If my ECS was still active then why I was not informed when I asked for small deduction???? If I was informed then by today I would have stopped my previous ECS or closed my bank account but I was not informed for the same. Today without giving any message on my registered mobile number or my mail-id my ECS was deducted. This is a clear case of cheating. Kindly help to get me my money back.
My name: Adarsh Cell No. [protected]
E-mail: adarsh.[protected]@gmail.com
Earlier Contract:: Sterling Info ways
New Contract: Sterling Infoways Pvt Ltd

Regards, Adarsh
[protected]

Just dial do not care about the customer rights,they only care about their registers companies,after complaining more than 15 times,just dial did not black list High Power cool service,and just dial removed my post related to complain against High Power cool service,this what just dial is doing fraud with their customers.This AC service provider has repair my ac and gave me bill with the warantee of 6 months,but with in 2 days my ac stops working,after caliing more than 100 tyms this high power cool service did not come and asked 9500 more for repairing,he filled the gas on my ac,it leaked in 2 days,now he is saying that my inner cabinate without cheking,and asking more money,if my inner system was not working properly then y they did not tell this thing to me before filing the gas,he took 2200 for fiiling the gas,when i complaind this to just dial customer support desk,every tym they askd me for 30 minuts to analys the condition n for calling me back,but no one from just dial turned back.Now just dial is favoring this fraud company for monetary benefits which just dial is getting from high power cool service.Customer support executives who were involve in this are Miss Rammiya,Miss Manju,Miss Sritiya,
My Complain number given by Just dial is 74681

I already requested to cancelled the this contract (Sahib Financial Solutions) on 05/03/2013 because the contract not as per the signed condition with JUST DIAL. The person Mr. Saurav (Mobile No.[protected],[protected]) & Mr. Jaspreet (Mobile No.[protected])misguide me about the plan for monthly payment of Rs.1500+Serivce tax and charge for two months of amount Rs.3371.Due to change in plan they depmaning more amount according to new plan for three months if already taken for two months as per contract. So, I decided on the same day to canclled the contract due to this changes.I am demaning my payment of Rs.3371 as already taken from me by Credit card. So, in this regards Mr. Jaspreet (Mob:[protected]) & Mr. Saurav (Mobile No.[protected],[protected])from JUST DIAL team confirmed and assured that they sent the email to concerned department for refund of Rs.3371 to me from last one week and today on 14/03/2013 he again confirm me that he sent the email to seniours to refund the amount of Rs3371 to me but when i called up on JUST DIAL customer number @61607080 and talked with Ms. Karan Jaspreet then i come to know that there is no email sent by the Mr. Jaspreet to Just Dial official for refund the amount and Ms.Karan Preet also confirm with Mr. Jaspreet to put me on hold with same call about the refund to me, so it is surprise for me that a person confimed me from one week about the refund will come and reallity is that there is only misguidence from Just Dial executive to customer. Now, I am again demanding my refund back with immediate effect in this matter as telephonic conversation today(14/03/2013) with Ms. Karan Preet (Just Dial Customer group) to send a fresh email to demant the Rs3371 from just dial & take a appropriate action against the persons who misguiding me from last one week. After all this if JUST DIAL no going to give my money back i will going to take legal action in this regards.

With regards

Ajay Sabharwal(Sahib Financial Solutions)
[protected]

Hello.
I am vikas soni. I have a artwork cum gold leafing company in Jaipur. I registered my company with Justdial.com for online promotion they charged me 20,000/- INR for this service for one year. Their sales person took 2 chaques from me of Rs. 12,000/- and 8,000/- in January Month and March Month. They have already got cleared my first chaque Rs. 12,000/- from My Bank. And today is their second installment is due. But they have not yet activated my services for last 3 months. I keep calling their customer care and they have been putting me off every time. neither their sales person attend my call. I need help. please let me know what should I do. Should I go in Consumer Court for help. I don't want to continue my services with this cheater company.
Thanks
Regards,
Vikas soni
[protected]

dear sir,
i am not satisfied justdial.com service, as per justdial.com executive say ,they first say that you get daily 1/2 lead but actually 10 lead in month get form justdial.com./next time another executive say but not give the gold plan for key Life Insurance Agents-LIC/Life Insurance Agents to my ZONE NO 5 & also cut old one ecs-259/-which is stop,new contract sing for 3month try-ally basic but they sing 12 month ecs. which is wrong i want stop that new esc all.i want stop my contract which ruining with justdial.com & new ecs also which not active .
i am call many time justdial.com no. but justdial.com.executive say that justdial.com not receive any mail from me.that
complaint no is 135728. i want stop my ad. & new ecs. which not active. donot active it.
justdial.com not refund my all amount which paidjustdial.com
thanking you.

Thanks & Regards,

your

yogesh khemkar
m.[protected]

I have required for a Paid service from Just Dial.

I was been offereed a good Scheme. But Once they have collected the Cheque i was infrom that there is no Spechial Service as per the commitmebnt that was given to me.

Then As i did not have the sufficent balance so i said that i will that the scheme later in Next Month. The concern person said to give the Cheque.... And the same will be deposit in the Next Month. After Confriming From My End.

I was regular follow up with the concern person.... Also i have ask to post poned the same for 1 More Week. But the Same Cheque was been deposited in the Basnk without My KNOWLEDGE.....

As i was in the Term to take A small amt of Loan From the Bank..... This transaction will Dwefecnetly not helped me .....

As iam a Middle class person and this was my the only Source of the income.....Also now any bank will not provide me any Loans ..... Please do help me .......