JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
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1574
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1574
Pending
133
Resolved
1218
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com Complaints & Reviews

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Justdial.com — cheating and unauthorized ecs debits [Resolved]

 Tata Reddy on Jul 14, 2018
Justdial representative named Pranay has come to our Patanjali Megastore in the month of February and asked for 1 month trial susbscription for an amount of Rs 885. I gave him cash and he said that in order to subscribe, its company's policy to give a cancelled cheque. Since then, I have been getting my account debited for Rs 885.

When I called their service number, they are saying that I got subscribed for one year and I cannot terminate the contract. I approached the bank to cancel ECS and they too are saying that it was a contract between JD and bank.

I was not...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — installation of cameras in my home by santosh rai [Resolved]

 Shilpa Jotwani on Jul 14, 2018
I got Santosh Rai’s Number from Just Dial. He came to install 3 video cameras in my home as my father is paralysed and I go to office. He took Rs 25000 from us but has not provided any bills. Kept on saying he will give next day. This has been going on for past 2 weeks. Now the cameras are not working and he does not pick up my calls. My father is paralysed on his right side and we have attendants for him at home. I need the cameras to ensure that he is properly being taken care of....
Complaint comments  Read comments [2]Complaint category Security Services

Justdial.com — not receiving enquiries as per my plan [Resolved]

 Yugal Kumar Jamwal on Jul 14, 2018
Hello this is Ankur Malik Advocate from Chandigarh. I'm a premium member of your highly esteemed company and i want to share with you my past 3-4 months experience regarding my plan with you. It is to inform you that i do not recieve sufficient enquiries from just dial as i used to get initially when i took membership of your company. It is pertinent to mention here that I'm a premium member of your company from past more than 9 years and i have seen depreciation towards my plan from your company as now i recieve 2-3 enquiries in 15 days which is very less as compared to earlier days. I want you...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Justdial.com — regarding stop just dial service (baba electrical) [Resolved]

 khanna baba on Jul 14, 2018
Please stop my just dial account or service as soon as possible because it is very costly and i don't bear it cost.
it also not useful for me so i request to you please stop my service immediately.

thanks and regards
Khanna (prop. BABA ELECTRICAL)
[protected]
[protected]
[protected]
KASANA MARKET SURAJPUR, GREATER NOIDA
GAUTAM BUDH NAGAR-201306 U.P....
Complaint comments  Read comments Complaint category Other

Justdial.com — forceful continuation of services by just dial and deduction of payment through ecs [Resolved]

 Amit Srivastava225001 on Jul 12, 2018
I obtained services of my shop " amit pet shop & aquarium" at barabanki, u.P. In the month of september 2017 for a period of three months only but still the services are forcefully leived on us and the payment is being deducted continuously through ecs. Several times i approached to discontinue the services but no action taken till date & unwanted ly i am loosing my hard earn money in vain farauduantly . Please stop services and obtaining payment from my account through ecs failing which i shall be left with no other option than moving to consumer forrum.
Please do the needful immediately.
Complaint comments  Read comments Complaint category Pets & Animals

Justdial.com — samsung side by side door fridge [Resolved]

 monikayadav on Jul 12, 2018
11 june - request for service
Payment of 9900 made via paytm
24 june- same problem faced again
28- june technician visit and fix the issue of gas leakage
3 july- fridge again got same issue.
I am constantly doing follow up but no response and no one is ready to help.

Please help and get the issue fixed on priority.

https://www.justdial.com/Ernakulam/Repair-World-Main-Road-Valanjambalam/0484PX48...
Complaint comments  Read comments Complaint category Refrigerators

Justdial.com — fake services [Resolved]

 alishah2001 on Jul 12, 2018
Deccan enterprises cherlapalli hyderabad contact no. [protected]. is taking huge amount for repairing tanks and saying o e year guarantee but they are cheating people by just putting plastic temporarily and running off. when we call they don't take calls. kindly black list the company from your list as a good gesture to protect fellow indians.
thanks
farheen shah
[protected]...
Complaint comments  Read comments Complaint category Other

Justdial.com — my personal no. is your record [Resolved]

 Manoj Sharma Vinayaka on Jul 12, 2018
Mera naam Manoj Sharma hai.

Mai something 8 year se ek Idea ka no. use kerta hu jiska Mob. No. [protected] hai.

Sir mera work teaching ka hai, just dial me mera no. nagar nigam Aligarh per show kerta hai.

Maine bhi Google per search kiya hai mera no. Aligarh Nagar Nigam just dial per show ho raha hai.

Sir mai faltu ki call receive kerke preshan ho gya hu, aapse nivedan hai ki aap 12 hrs. me mera mob. no. google se & just dial se remove kre.

After that mai aapke naam per police complain kerunga....
Complaint comments  Read comments Complaint category Education

Justdial — poor executive guiding

 Vidhu Krishnan on Jul 12, 2018
I’m Vidhu Krishnan, owner of Ganga lodge (Chackai, Trivandrum) I already passed the activation of my life time vfl package but after this the executive didn’t give any guideline or any direction how to use the justdial functions and when try to contact him he is purposefully not responding. I already paid the money and didn’t yet received proper info from the executive (Arun Natarajan ‭+[protected]‬). This is very much dissatisfying from the side of the company...
Complaint comments  Read comments Complaint category House, Apartment Rental

Justdial.com — not closing our contract and ecs is deducting [Resolved]

 naveen jainfbd on Jul 12, 2018
My Company name Innovision Web Solutions.
We have taken 3540 rs monthly plan of Just dial on 28 september 2018. At that time their executive told that it is one year contract and after 1 year it will be closed. if you want to stop it before 1 year, you have to give information before 3 month.
Now when i sent Just dial mail that i do not want contract to continue and stop it. They called and told i can not do so. After 1 year i will have to send me written mail and call then they will close after some time. Means they will deduct some more ECS.
ECS means automatically every month...
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — I'm complaining about the services provided by just dial. [Resolved]

 Md Abdullah Edge Ryderz on Jul 11, 2018
I am a paid member of just dial. I got registered as Aisha Lights Aligarh. I was promised by your person that I will get the gst invoice within few days. Its been a long time and I've not received any invoice. Instead of asking and requesting again and again the person incharge (Akash) has stopped receiving my calls. This is just the beginning and I am getting this worse service by just dial. I am not at all satisfied and strictly upset by the service your company is giving....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — complaining about coimbatore justdial staffs [Resolved]

 Manisdesigner on Jul 11, 2018
Hello sir/mam,
Coimbatore just dial staffs are not responding properly we are calling from morning to ask some details but still now we didn't get any response from them they are saying we will check and will call u after that they are not attending our call we trusted just dial for our business promotion but now we decided to stop our business with just dial...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — fake leads are being shared [Resolved]

 Neeraj Thareja on Jul 11, 2018
Hi All,

I am Neeraj Thareja, Director, Tech Artist Pvt. Ltd. It's a Placement Agency and we are completely dependent on Just Dial.However, Current Just Dial has completely given Fake Leads.

I have registered only for "Placement Services for Employers" category but all the leads I have been receiving belong to the "Placement Services for Candidate" category.

Because of this fake leads system they are increasing the number of leads but it's not benefiting me at all because I just don't deal with the candidate category

I am also enclosing...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — cancellation of ecs payment [Resolved]

 stutim1802 on Jul 10, 2018
I had registered my pre school in Bangalore with Just dial which was shut dow in Mar 2018. In a conversation with a just dial executive I had clearly mentioned that I do not want to continue my subscription with Just dial and would like to stop the ECS. They said that they will do the needful and cancel my subscription. However the amount continues to be deducted from my account...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — no enquiry and lead, staff behaviour from day one till now [Resolved]

 Suvankar1 on Jul 10, 2018
Dear Justdial team,

This is suvankar das from king cafe(Madhyamgram bazaar). We have register with Justdial seems last one month but there no single enquiry or lead I got from Justdial. So I contacted the person who came to my office to complete the registration, named Mr. Dipanjan Paul. The guy is avoiding us day by day. Then I contacted to costomer care but no workable response from there side also. Extremely worst experience with Justdial. Within 24hr if didn't get the right solution I'll take legal action against Justdial.

Thanks & regards,
King cafe
Complaint comments  Read comments [2]Complaint category Food

Justdial.com — fake listing of my stores. [Resolved]

 Ample WebSol on Jul 10, 2018
Hello JD.
There are multiple Fake Stores on Just Dial of my Business
" Vama Sports Nutrition"

Multiple People Listing my Business to divert my Customers to there stores

Please remove All Other Stores.

Oy Original Store is only one

Address:
GF-12, Krishna Complex, Sardar Bhuvan, Raopura, Vadodara-01,
Gujarat, India.

Phone: +91 [protected]

Email: info@vamasports.com...
Complaint comments  Read comments Complaint category Food

Justdial.com — just dial doesn't verify companies on its platform. be aware [Resolved]

 akh_india on Jul 10, 2018
Hi,

I would like to bring to notice of all people that SARKAR SERVICE CENTRE is a fraud company. My mother wanted to repair the air-conditioner in the house. She found the contact of the service centre on Just Dial. She called this service centre. They said they are based out of Lucknow and gave the contact of their 'branch' in Kolkata.

On checking the condition of the AC, the service person said that the condensor has to be changed and it would cost Rs 3, 000. Unable to bear the heat anymore, she agreed and paid the amount when presented with the bill. They said...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial — justdial forcing me too to keep ecs running even when my contract is over [Resolved]

 suneelgate6 on Jul 9, 2018
Hello,
My self Ravi Soni, I purchased JUSTDIAL.COM Indore city marketing plan for 6 months in dec-2017.

My business is : https://www.expresstechsoftwares.com/

https://www.justdial.com/Indore/Expresstech-Softwares-Solutions-Bhawar-Kuan/0731... />
They started sending fake / bogus lead messages / email to me which hardly got converted... many leads were wrong where even lead says they didn't enquired for services on justdial.com

I got frustrated by such time wasting SMS /Email flood and wanted to end the...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — ticket amount deducted from my account but tickets not received [Resolved]

 NKSrivastava on Jul 9, 2018
Rs.1012.19 deducted from my account on 08 th July 18 last night against railways ticket reservation for 2 person from BSB to LJN JOURNEY DATE 21ST JULY 18.But sorry to report that till the while I couldn't get any ticket.
Hence request u to look into & manage to get the reservations or refund the money without any delay.
Mobile [protected]
Ur verification code 272263...
Complaint comments  Read comments Complaint category Railways

Justdial.com — unprofessional behaviour

 Ajaykumar Gajengi on Jul 8, 2018
Dear just dial

I had paid a sum of rs.4500/- for enlisting me at certain positions in just dial through Mr.Rehan in MAY 2018 but due to some greedy issues from your side it has not been processed, so kindly refund the same as soon as possible.

Also to bring to your notice is that it is very unprofessional on your part as first it was promised that at Rs.45000/- i would be listed in just dial (through your subordinate Mr.rehan). But almost after a month later he tells me that it is not possible & will have to pay extra Rs.14200. i agreed to it but few days later he tells...
Complaint comments  Read comments Complaint category Doctors

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