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3.8
Updated: Aug 12, 2023
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143
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Justickets reviews & complaints page 17

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R
rakeshkumar k
from Tanuku, Andhra Pradesh
Jan 15, 2017
Resolved
Report
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Resolved

Address: Karimnagar, Andhra Pradesh

I have booked 3 tickets ie. M18, m19, m20 on 16/01/2017 at 11:30am for khaidi no 150 in srinivasa theatre at godavarikhani. Money is debited but tickets are not booked so please conform the tickets or refund the money back. Rs 282 on pos justickets52317 at justickets com txn#[protected]

A/c no: [protected]
Branch : shivaji nagar, godavarikhani

Please respond soon..
Thank you.
Feb 17, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2017
Justickets Customer Care's response Hi Rakesh,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
View replies
I booked tkts on Sunday I.e on[protected], for Narthiki theatre in Nellore transaction done but no message, kindly arrange tickets or else credit my money back to my account

Regards
Balakrishna
[protected]
[protected]@gmail.com
Reply
Justickets Customer Care's response, Jan 17, 2017
Verified Support
Hi Venkat,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
I Booked ticket for bairava on 13jan for 16jan Booking ID 00A9D2E1 at SONA MINA Screen POSH F10, F11 unfortunately cant able to watch movie on that day please cancel my booking and refund my money so that others will enjoy the movie
Reply
Justickets Customer Care's response, Jan 19, 2017
Verified Support
Hi Rajiyogesh,

Thank you for writing in to us!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
I have booked 4tickets for rs.544 on 9th for s2 cinemas pogathota.still not confirmed or not received any message.
Paid thru citrus pay online ref no.[protected].
What happened to my tickets for tomorrow show.pls advise urgently
Reply
Justickets Customer Care's response, Jan 20, 2017
Verified Support
Hi Subramaniyam,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
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    S
    shyamsrd
    from Hyderabad, Telangana
    Jan 15, 2017
    Resolved
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    Resolved

    Address: 500001

    Sir, I have booked today 4 tickets to watch movie shatakarni on 17th 1:45 pm. Now I want to cancel them my ticket serial numbers are g10 to g13 please cancel my ticket and refund the amount to my account my mobile no is[protected]. I will be very thankful to you if this favor is done to me. Due to unavoidable circumstances iam and my family members are not able to watch the movie and moreover Iam in need of money please help me.
    Feb 16, 2017
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Jan 12, 2017
    Mohansingh Takur's response     ORDER CONFIRMATION
    Hello mohan singh,

    BOOKING CODE: 9BE3EFE2
    Movie Name: Khaidi No. 150
    Show Date and Time: 11 Jan 2017, 06:00 PM
    Location: CCC X Road, Mancherial
    Theatre, Screen: Devi Tirumala Complex, Tirumalaa
    Class and Seats Numbers: FIRST CLASS: C10, C11, C12
    Ticket Holder: mohan singh
    BILLING SUMMARY
    No of Ticket(s): 3
    Booking Payment Mode: Wallet
    Ticket Amount: 210.00
    Booking and Other Related Charges: 37.38
    Service Tax @ 14%: 5.23
    Swachh Bharat Cess @ 0.5%: 0.19
    Krishi Kalyan Cess @ 0.5%: 0.19
    Total: 252.99
    EXCESS AMOUNT DEDUCTED FROM MY WALLET
    and I WANT TO BOOK THE TICKETS IN HIGHER CLASS ONLY.
    BUT THEY BOOKED LOWER CLASS and DEDUCTED HIGHER CLASS AMOUNT
    I suffered lot at theatre.
    please, justify my problem
    Jan 15, 2017
    Updated by shyamsrd     theatre name cinepolis manjeera mall, kukatpally, hyderabad.
    Verified Support
    Jan 16, 2017
    Justickets Customer Care's response     Hi Shyam,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    View replies
    I lost my money without ticket booking...but my money is debited from my account...so please refund my money...

    My Email: [protected]@gmail.com
    Mobile: [protected]
    Reply
    Justickets Customer Care's response, Jan 18, 2017
    Verified Support
    Hi Venu,

    Thank you for writing in to us!

    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

    In case of any further assistance or clarification on this issue, please drop an email to [email protected]. We will look into it right away.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
    Money is not refunded to me i selected seats and make payment but i cancel the booking at last but my money is not refunded please refund my money
    Reply
    Justickets Customer Care's response, Jan 18, 2017
    Verified Support
    Hi Sahithi,

    Thank you for writing in to us!

    Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

    Regards
    Justickets Team
    My Assisted Order Number:194652 for Khaidi No.150Telugu ●
    Theatres:Devi Tirumala Complex, Mancherial.
    Balcony Rs. 60/- First Class Rs. 40/-
    They deducted Rs.70/- each ticket and total Rs.253/-for 3 tickets for FIRST CLASS from my wallet, Booking Code:9BE3EFE2
    It means excess amount deducted from my Justickets wallet
    refund the excess amount
    Reply
    Justickets Customer Care's response, Jan 18, 2017
    Verified Support
    Hi Mohansingh,

    Thank you for writing in to us!

    We have done a complete check on your complaint, an email on the same is sent you. Kindly check the same.

    Incase, if you have any other requests, please drop an email to [email protected]. We will look into it right away.

    Regards
    Justickets Team
    I paid for two movie tickets but the transaction got failed and meanwhile the amount got deducted from my account...
    Reply
    Justickets Customer Care's response, Jan 24, 2017
    Verified Support
    Hi Venkatesh,

    Thank you for writing in to us!

    Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
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      A
      azam md
      from Avinashi, Tamil Nadu
      Jan 14, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu
      Website: Just ticket

      Hello azam hussain,

      Booking code: wmz6nrf
      Movie name: gautamiputra satkarni (U/a)
      Show date and time: 14 jan 2017, 10:30 pm
      Location: perambur, chennai
      Theatre, screen: s2 cinemas: spectrum mall, screen 03
      Class and seats numbers: elite: h15, h16
      Ticket holder: azam hussain
      Billing summary
      No of ticket (S): 2
      Booking payment mode: credit / debit card
      Ticket amount: 240.00
      Booking and other related charges: 60.00
      Service tax @ 14%: 8.40
      Swachh bharat cess @ 0.5%: 0.30
      Krishi kalyan cess @ 0.5%: 0.30
      Total: 309.00
      Feb 16, 2017
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      Jan 16, 2017
      Justickets Customer Care's response       Hi Azam,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
      View replies
      I have booked movie ticket at s2 NELLORE in screen 2 at 16/01/2016
      Dear no: v9, v10

      I want to cancel the ticket and refund my amount
      Reason: Need to change the date

      Cancellation ticks - Comment #2639595 - Image #0
      Reply
      Justickets Customer Care's response, Jan 18, 2017
      Verified Support
      Hi Saikumar,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
      In the just ticket walllet my money is having how can I return my money in to my account its urgent my Email I'd:[protected]@gmail.com, my contact no:-[protected]
      Reply
      Justickets Customer Care's response, Jan 18, 2017
      Verified Support
      Hi Sidducherry,

      Thank you for choosing Justickets!

      Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

      Regards,
      Justickets Team
      Khaidi 150 first day morning show tickets booked but message not got and money is cutted
      Reply
      Justickets Customer Care's response, Jan 18, 2017
      Verified Support
      Hi Hari,

      Thank you for writing in to us!

      Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

      Assuring you the best of our services always.

      Regards,
      Justickets Team
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        A
        Akhilendra Alle
        from Hyderabad, Telangana
        Jan 14, 2017
        Resolved
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        Resolved

        Address: Rangareddy, Andhra Pradesh, 500035
        Website: www.justickets.com

        Sir I have booked two(2) tickets for the movie Khaidi No.150, now I wana cancell the tickets due to some issues I can't go for the show. The show details are movie: Khaidi No.150 Show Date and Time: 15 Jan 2017, 09:45 PM
        Location: Opposite Kothapet Fruit Market, Hyderabad
        Theatre, Screen: Miraj Cinemas Shalini Shivani, Screen 4
        Class and Seats Numbers: EXECUTIVE: I30, I31
        Ticket Holder: Vishwanth
        Show Date and Time: 15 Jan 2017, 09:45 PM
        Location: Opposite Kothapet Fruit Market, Hyderabad
        Theatre, Screen: Miraj Cinemas Shalini Shivani, Screen 4
        Class and Seats Numbers: EXECUTIVE: I30, I31
        Ticket Holder: Vishwanth
        with kind heart hope u will cancell our tickets
        Feb 17, 2017
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        Jan 16, 2017
        Justickets Customer Care's response         Hi Akhilendra,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        View replies
        Justickets Booking F2OBVNC2 for Gautamiputra Satkarni (U/A) on 16 Jan 2017, 06:00 PM at STBL Cine World, Balaji Village Cinemas Screen 1. First Class: C11, C12, C13, C14, C15, C16 please cancel my tickets

        Cancellation my tickets - Comment #2639518 - Image #0
        Reply
        Justickets Customer Care's response, Jan 18, 2017
        Verified Support
        Hi Praneetha,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        Booking number bearing : TX0AO96 & W8QSITGF from just tickets for khaidi 150 movie in sharadha theatre hyd on 11.01.2017 9 pm show has been cancelled without my notice.
        Reply
        Justickets Customer Care's response, Jan 18, 2017
        Verified Support
        Hi Andekar,

        Thank you for writing in to us!

        Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your show status right away.

        Assuring you the best of our services always.

        Regards,
        Justickets Team
        Dear sir My Name is Veerbabu,
        through Mobile -just ticket app i have booked 6 tickets..
        Booking Number is :UE7OU9J2.
        kindly cancel my tickets and refund my amount .

        plz contact

        [protected]
        [protected]@gmail.com
        Reply
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          A
          Ashith Nithyal
          from Mavelikara, Kerala
          Jan 13, 2017
          Resolved
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          Resolved

          Address: 521108
          Website: justickets.com

          I booked movie tickets in JUSTICKETS for the movie KAIDHI NO 150( for 15th january, 2017) in Ravindra Cinemas payakapuram on 13th january at 9:11pm through SBI Internet banking. The amount ( RS 417.32 ) is deduced from my account but the tickets are not issued. Please solve the issue and refund my amount to my account. I am attaching the screen shot of internet banking booking details.
          +1 photos
          Jan 15, 2017
          Complaint marked as Resolved 
          Complaint not yet resolved
          Justickets customer support has been notified about the posted complaint.
          Verified Support
          Jan 18, 2017
          Justickets Customer Care's response           Hi Ashith,

          Thank you for writing in to us!

          Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

          Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
          In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

          In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. Will look into it right away.

          Assuring you the best of our services always.

          Regards,
          Justickets Team
          View replies
          We booked through justickets through mobiquick payment online transation failed amount credit my account immediately. please send my amount as early and possible
          Reply
          Justickets Customer Care's response, Jan 18, 2017
          Verified Support
          Hi Sasidhar,

          Thank you for writing in to us!

          Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

          Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
          In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

          In case of any further assistance or clarification on this issue, please drop an email to [email protected]. Will look into it right away.

          Assuring you the best of our services always.

          Regards,
          Justickets Team
          Hi sir this is shaikj baji .i book the tickets for khaidi no-150 in srinivasa thatre in vijayawada FOR 2.30 SHOW. ticket no G19, G20. pls cancel my tickets refund back my tickets . my account no [protected] sbi .

          the justtickets code for tickets QVGX6TMQ
          Reply
          Justickets Customer Care's response, Jan 18, 2017
          Verified Support
          Hi,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
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            P
            [email protected]
            from Hyderabad, Telangana
            Jan 13, 2017
            Resolved
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            Resolved

            Website: Justickets

            My phone was rebooted and formated. ..and I lost my messages...and I din't receive any mail regarding tickets... Pls help me in sending my tickets...
            My mail pavan.sai.[protected]@gmail.com
            Phone no.[protected]

            Details
            Sv max, PALASA, Andhra Pradesh
            Seat no.f12, 13, 14, 15, 16, 17
            Sunday15 Jan
            Time 6:15
            Pls help me sending my tickets to mail..
            Feb 16, 2017
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            Jan 16, 2017
            Justickets Customer Care's response             Hi Pavan,

            Thank you for writing in to us!

            Hope you have received the confirmation. for any further assistance please drop an email to [protected]@justickets.in, we will help you right away.

            Assuring you the best of our services always.

            Regards,
            Justickets Team
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              P
              Panga Mahita
              from Chirala, Andhra Pradesh
              Jan 13, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu
              Website: www.justickets.in

              I have booked 4 tickets for Khaidi 150 for Ambica theatre in Mandapeta. I have paid the money through debit card payment and I have even received the message stating " SYN- INR 661.41 debited to A/C No. ******1 on[protected]:28-for POS txn at[protected]JUSTICKETS65100-CITRUS PAY JUSTIC" but i have not received any confirmation of tickets booked. My movie pass account is not showing details of this transaction too...HELP REQUIRED!!! REFUND MY MONEY...trying to get through your customer service number but no one is responding...This is my first experience that became the worst with you...
              +1 photos
              Feb 15, 2017
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Verified Support
              Jan 13, 2017
              Justickets Customer Care's response               Hi Panga,

              Thank you for writing in to us!

              Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check your Booking/Payment details and get back right away.

              Assuring you the best of our services always.

              Regards,
              Justickets Team
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                S
                srinivasvuddanti
                from Guntur, Andhra Pradesh
                Jan 12, 2017
                Resolved
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                Resolved

                Address: Guntur, Andhra Pradesh, 522001
                Website: www.justickets.in

                Hi this is srinivas i booked tickets for sathamanam bavathi and make transaction using mobikwik wallet . the amount is decucted from my wallet but not get any tickets to me. please check it and refund my money 576.76 rupees
                my email id are:[protected]@gmail.com
                invoice copy are:

                Invoice Print

                Billed to

                [protected]

                [protected]@gmail.com
                Summary

                Order #

                mntcvt8t0fjxmcw9p9f5


                Date

                12 Jan 2017, 09:58 AM IST
                Product Amount

                Wallet Debit, Via Merchant
                Money transferred to :justickets.in 12 Jan 2017 ` 576.76
                TOTAL AMOUNT ` 576.76
                Feb 15, 2017
                Complaint marked as Resolved 
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                Jan 13, 2017
                Justickets Customer Care's response                 Hi Srinivas,

                Thank you for writing in to us.

                We are really sorry for the inconvenience caused.

                There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                In case of any further assistance or clarification on this issue, please reply to this email.

                Assuring you the best of our services always.

                Regards,
                Justickets Team
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                  G
                  garre umakanth
                  from Guntur, Andhra Pradesh
                  Jan 11, 2017
                  Resolved
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                  Resolved

                  Address: Guntur, Andhra Pradesh, 522004
                  Website: Justickets.com

                  I booked tickets through mobikwik wallet. The amount was debited from my bank account but tickets were not booked and the amount was not credited to my Mobikwik wallet/Bank account. I consulted mobikwik customer care and they said that tickets were booked but no mail or message received by us regarding booking of tickets.So please confirm the booking of tickets else refund my money to my bank account 461.41/-.
                  Feb 12, 2017
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 12, 2017
                  Justickets Customer Care's response                   Hi Umakanth,

                  Thank you for writing in to us!

                  Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                  Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                  Assuring you the best of our services always.

                  Regards,
                  Justickets Team
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                    P
                    polapragada sumanth
                    from Visakhapatnam, Andhra Pradesh
                    Jan 11, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu
                    Website: www.justtickets.in

                    I booked tickets for khaidi no 150 on 11 1 2017 . My money was deducted but I didn't get my tickets. The customer service executives are not responding. Please kindly help me in this regard.l hope that my complaint shall be resolved soon. The money is very important to me as it was deducted from my father account. Please make them atleast responsive
                    Feb 14, 2017
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Jan 11, 2017
                    Updated by polapragada sumanth                     My booked rows are A5, A6, A7, A8
                    Jan 11, 2017
                    Updated by polapragada sumanth                     My email address is [protected]@gmail.com.My mobile number is [protected]
                    Verified Support
                    Jan 11, 2017
                    Justickets Customer Care's response                     Hi Polapragada,

                    Thank you for writing in to us!

                    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                    Incase of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

                    Assuring you the best of our services always.

                    Regards,
                    Justickets Team
                    View replies
                    My tickets not confand please refund my mony your company not respond my call please refund my mony
                    Reply
                    Justickets Customer Care's response, Jan 18, 2017
                    Verified Support
                    Hi Kommala,

                    Thank you for writing in to us!

                    Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

                    Assuring you the best of our services always.

                    Regards,
                    Justickets Team
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                      B
                      Balu Sravanam
                      from Vepagunta, Andhra Pradesh
                      Jan 11, 2017
                      Resolved
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh, 530018
                      Website: JustTickets.in

                      Dear sir,

                      Actually i'm form visakhapatnam and recently i purchased a movie tickets and my order number is :198988
                      another oder number : 193546

                      Kindly conform the right place for each oder as i was confused with your sms
                      there is no oder number when it conformed on one particular order.

                      Please find the fast solution as the ticket was booked for today afternoon.

                      Thanking you
                      S Balu
                      contact no: +91 [protected]
                      Feb 12, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 11, 2017
                      Justickets Customer Care's response                       Hi Balu,

                      Thank you for writing in to us!

                      Very sorry to hear that! Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your Assisted Booking's status right away. A huge number of booking requests have been received for movies getting released during this Sankranti, however we are investing the best of our efforts to get more tickets.

                      Incase if the tickets are not booked, the money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us. Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account.

                      In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

                      Assuring you the best of our services always.

                      Regards
                      Justickets Team
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                        P
                        Pramod Kuumar
                        from Hyderabad, Telangana
                        Jan 11, 2017
                        Resolved
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                        Address: Prakasam, Andhra Pradesh, 523001

                        Hello, Whoever reading this complaint from the Justtickets. please help me with the below content.
                        As i am booking ticket to Khaidi No-150 in ongole. Actual ticetcost is 100.
                        Why you are forcing me to pay extra 150 for food package for each ticket.
                        Why the hell do i need to pay extra 150 for Food package?
                        Why shouldn't i get the option to ignore it?
                        What i need to do to get my money back.
                        Feb 15, 2017
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 11, 2017
                        Justickets Customer Care's response                         Hi Pramod,

                        Thank you for writing in to us!

                        Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check your booking details and get back right away.

                        Incase of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

                        Assuring you the best of our services always.

                        Regards,
                        Justickets Team
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                          V
                          viswanadh raju204
                          from Nagercoil, Tamil Nadu
                          Jan 10, 2017
                          Resolved
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                          Resolved

                          Address: 531035
                          Website: justickets

                          Sir, i have booked for khaidi no.150 movie tickets on[protected] at Justickets website in chodavaram theatre with mail id:[protected]@gmail.com and [protected],
                          6 [protected]@ Rs.692.12 is deducted but tickets are not confirmed. Transaction ref no: [protected]IGAAPAHAF8 -SBI A/C, Sabbavram branch, visakhapatnam-531035
                          Please refund my money as early as possible

                          contact me mail:[protected]@gmail.com
                          Feb 12, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Jan 10, 2017
                          Updated by viswanadh raju204                           sir actually this is wrond transaction ref number.i have submitted another complaint with coreect ref number.
                          Verified Support
                          Jan 11, 2017
                          Justickets Customer Care's response                           Hi Viswanadh,

                          Thank you for writing in to us!

                          Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                          Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                          In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                          In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

                          Assuring you the best of our services always.

                          Regards,
                          Justickets Team
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                            V
                            vasu216
                            from Chennai, Tamil Nadu
                            Jan 10, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            Iam vasunaidu.I have tried to book 3 tikets for guatamiputrasatakarni movie at nellore narthaki with justtickets login with mail [protected]@gmail.com. My money was debited but the ticket was not booked.please refund the money,
                            I have paid through hdfc netbanking .my mobile number and email id will be given below

                            mobile-[protected]
                            user [protected]@gmail.com
                            user name-vasu naidu

                            please help me on this
                            Feb 15, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 11, 2017
                            Justickets Customer Care's response                             Hi Vasu,

                            Thank you for writing in to us!

                            Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                            Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                            In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                            Incase of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

                            Assuring you the best of our services always.

                            Regards,
                            Justickets Team
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                              G
                              gtlnagaraju
                              from Samalkot, Andhra Pradesh
                              Jan 10, 2017
                              Resolved
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                              Resolved

                              Address: 533440

                              Sir,

                              I have booked 3 Nos of Tickets for Khaidi No.150 at Mandapeta Ambika Theatre, East Godvari, Andhra Pradesh.

                              But 3 Tickets Not confirmed and payment deducted in my bank account. @ Rs.348/- Just Ticket Assisted Order Instruction 209505.

                              If tickets confirmed it is ok, otherwise pl. refund my money.
                              Hence I request you to pl. refund my money to my account as early as possible.

                              Thanks & Regards,
                              G. Naga Raju,
                              Cell N0. [protected]

                              Bank Account No.[protected]
                              SBH, Chemudulanka Branch CODE : 20546
                              Feb 12, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 11, 2017
                              Justickets Customer Care's response                               Hi Nagaraju,

                              Thank you for writing in to us!

                              Very sorry to hear that! Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your Assisted Booking's status right away. A huge number of booking requests have been received for movies getting released during this Sankranti, however we are investing the best of our efforts to get more tickets.

                              Incase if the tickets are not booked, the money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us. Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account.

                              In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

                              Assuring you the best of our services always.

                              Regards
                              Justickets Team
                              Helpful
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                                R
                                rsaik
                                from Bhattiprolu, Andhra Pradesh
                                Jan 10, 2017
                                Resolved
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                                Resolved

                                Address: 530020
                                Website: justicket

                                Sir i booked telugu movie. Inkenti ? Nuvve Cheppu ! please cancel ticket and refund to money bank booking id no is Justickets Booking Justickets Booking R58CW9Z7 for Inkenti ? Nuvve Cheppu ! (U) on 10 Jan 2017, 06:30 PM at Jagadamba Complex, Sharada. DRESS CIRCLE: K4, K5, K6 plese cancel the tickets my name is ollu rupeshu sai Kumar mobile no is [protected]
                                +1 photos
                                Feb 18, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Jan 10, 2017
                                Updated by rsaik                                 Sir i booked telugu movie. Inkenti ? Nuvve Cheppu ! please cancel ticket and refund to money bank booking id no is Justickets Booking Justickets Booking R58CW9Z7 for Inkenti ? Nuvve Cheppu ! (U) on 10 Jan 2017, 06:30 PM at Jagadamba Complex, Sharada. DRESS CIRCLE: K4, K5, K6 plese cancel the tickets my name is ollu rupeshu sai Kumar mobile no is [protected]

                                Verified Support
                                Jan 16, 2017
                                Justickets Customer Care's response                                 Hi Saik,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
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                                  R
                                  raviprasadrokkam
                                  from Surat, Gujarat
                                  Jan 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: 530013
                                  Website: justickets

                                  On 26th december i was booked tickets for Dangal movie at jagadamba theater visakhapatnam during that process amount was deducted twice from my account i.es Rs 461/- + Rs461/-. after a while i received a message that it will be returned after 4 to 6 working days but sofar it was not deposited in my account.thus please refund my amount to my account number Rokkam.Ravi prasad SBI-[protected] siripuram branch visakhapatnam andhra pradesh.
                                  Feb 10, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 09, 2017
                                  Justickets Customer Care's response                                   Hi Raviprasad,

                                  Thank you for writing in to us!

                                  Apologies for the inconvenience caused. Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                                  Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                  In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                  Assuring you the best of our services always.

                                  Regards,
                                  Justickets Team
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                                    R
                                    Raviteja Ramisetty
                                    from Hyderabad, Telangana
                                    Jan 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh
                                    Website: just tickets

                                    Sir i have booked 2 tickets for khaidi no 150 for 2:15 on 11th in sri sai ram theatre, malkajggiri a msg has came to my phone saying money deducted from account but i found that ticket is not confirmed so please refund my money or grant 2 tickets as soon as possible.please give me response as soon as possible ph.no:-[protected] debit card last four numbers:-1783 email:[protected]@gmail.com
                                    Feb 10, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 09, 2017
                                    Justickets Customer Care's response                                     Hi Raviteja,

                                    Thank you for writing in to us!

                                    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                    In case of any further assistance or clarification on this issue, please reply to this email.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
                                    View replies
                                    Hi Sir/ Madam,

                                    I have enter 100 rupees for Movie Pass for getting the bonus points but it withdra 4853 ruppes my account and getting 4853 points to my account.

                                    Kindly review and cancel my order. Thanks in advance.

                                    Regards,
                                    RAMPRASAD KORUKONDA
                                    mail id: prasad.[protected]@gmail.com

                                    Amount deducted from bank but ticket not confirmed - Comment #2635827 - Image #0
                                    Reply
                                    Justickets Customer Care's response, Jan 18, 2017
                                    Verified Support
                                    Hi Ramprasad,

                                    Thank you for writing in to us!

                                    The recharge shall happen based on the amount entered by you. There seems to be no error in the transaction.

                                    Incase if you have any other clarifications, please write an email to [email protected]. we shall look into it right away.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
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                                      G
                                      gurram susmitha
                                      from Ahmedabad, Gujarat
                                      Jan 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: East Godavari, Andhra Pradesh, 502032
                                      Website: www.justickets.in

                                      Sir, i am susmitha booked telugu movie khaidi no150 on 11jan2017, 02:00pm. At ssv cine park, sri sai venkateswara cine park, balcony: a04, a05, a06, a07, a08, a09 (6tickets) justickets booking no: uyaha1tx. Tickets online booked date is 8jan2017. Please cancel my 6 tickets and send money to my account. Name: susmitha, ph no:[protected], email: [protected]@gmail.com
                                      Feb 10, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 09, 2017
                                      Justickets Customer Care's response                                       Hi Gurram,

                                      Thank you for writing in to us!

                                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                      Regards,
                                      Justickets Team
                                      Helpful
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                                        V
                                        VEERA LINGESWARA RAO CHINTA
                                        from Kakinada, Andhra Pradesh
                                        Jan 3, 2017
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: 533105
                                        Website: justtickets.in

                                        Sir,
                                        my name Mr. CH V LINGESWARA RAO I booked movie ticket in just tickets on dec 09 th 2016 but ticket not conformed my bank account amount was deducted it was message came my mobile your amount will be refund on 7 working days, till date it will not credit my account i verify bank statement so i kindly request to you once verify the transaction on 09 th date and refund my amount in our account as early as possible

                                        Movie name : DHRUVA
                                        Theatre name : Swamy Talkies, Swamy
                                        Annapurnamma Peta, Rajahmundry
                                        Show Date and Time: 10 Dec 2016, 02:30 PM

                                        Thanking you sir
                                        Ch v lingeswara rao
                                        Mobile no : [protected]
                                        Mail id : [protected]@gmail.com
                                        Feb 8, 2017
                                        Complaint marked as Resolved 
                                        Justickets customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 04, 2017
                                        Justickets Customer Care's response                                         Hi Lingeswara Rao,

                                        Thank you for writing in to us!

                                        We apologise for the inconvenience caused. Your money seems to have been refunded from our end on the below date and the bank has generated the ARN number for the same. Kindly consult your Bank with the ARN number as reference and they will be able to track its status for you. The ARN number has been sent to your email address mentioned in your complaint.

                                        Refunded Date and Time: 09 Dec 20:10

                                        We have launched the Justickets wallet and urge you to try the same as it helps you book tickets faster.
                                        Additionally, in the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                        Assuring you the best of our services always.

                                        Regards,
                                        Justickets Team
                                        View replies
                                        Viart harsha cell:[protected]
                                        Reply
                                        Justickets Customer Care's response, Jan 18, 2017
                                        Verified Support
                                        Hi Virat,

                                        Please share your issues in detail by writing an email to [email protected]. we shall look into it right away.

                                        Regards
                                        Justickets Team
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