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Justickets Complaints & Reviews

3.8
Updated: Aug 12, 2023
Complaints 565
Resolved
422
Unresolved
143
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Justickets reviews & complaints page 16

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S
Sai Lohith
from Ahmedabad, Gujarat
Feb 26, 2017
Resolved
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Resolved

Address: East Godavari, Andhra Pradesh, 502032
Website: Just tickets

I've done assisted booking for khaidhi150 movie around 5 tickets 1520 rupees and tickets was unsuccessful it stayed on wallet itself so, now I want money to be transferred to my bank account back. so please transfer my amount back to my account. My account details account no :[protected] . Or my Paytm no :[protected] . So I want my amount back immediately
Mar 30, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Feb 19, 2017
Bhanoji Rao Bhanu's response
Please can you send my SBI account
Feb 27, 2017
Updated by Sai Lohith
Till now no response from customer care
Verified Support
Feb 27, 2017
Justickets Customer Care's response
Hi Sai,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
To Just tickets management. I am Bhanoji Rao. Today I was payed amount Rs. 115/- from my Internet banking for singam 3 movie first show 7:00 pm at Geetha Multiplex, undi road, Bhimavaram, A.P. So please can you send my SBI account number is [protected].
Justickets Customer Care's response, Feb 28, 2017
Verified Support
Hi Bhanoji,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update you the Booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
You can't give money for me within time I will immediately complaint consumer protection court
You cheated me I am take it serious because you cheated so many people
I will immediately file a complaint to consumer court today
Justickets Customer Care's response, Mar 6, 2017
Verified Support
Hi Siva,

Thank you for writing in to us!

Please explain your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
becoz o[censored]r bloody services i did nt got ticket for kaatamarayudu fdfs..im deeply disappointed, and i nver gonna use ur services..pls refund my money of Rs.590 back to my account...wat r ur bloddy rules of rbi guidelines, if the customer is not satisfied then wat is the use o[censored]r service..many of d other apps are refunding, i want my money back in my account
Justickets Customer Care's response, Mar 22, 2017
Verified Support
Hi Vishal,

Thank you for choosing Justickets!

There has been a huge demand for Katamarayudu and we managed to confirm maximum orders for our customers. However, an order gets confirmed based on your preference and the availability in your preferred theatres.

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
I have booked ticket in just tickets app through naga.[protected]@gmail.com on 23rd march 2017.payment completed but didnt get ticket and showing that payment done.i want my money back.

I want the amount in my wallet to be transferred to my bank account - Comment #2686217 - Image #0
I want the amount in my wallet to be transferred to my bank account - Comment #2686217 - Image #1
Justickets Customer Care's response, Mar 24, 2017
Verified Support
Hi Harish,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. Your money has been refunded and will reach your account within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Hi Just Tickets Team,
For every fraud/fault u have made, ur giving a reason. But nothing is being done further.
Pls add an option to ur site, to transfer money to any other accounts or repay back our money to our bank accounts.

Hell/### with the rules and give our money back.
Justickets Customer Care's response, Nov 27, 2017
Verified Support
Hi,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
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    R
    Rbsrawat
    from Roorkee, Uttarakhand
    Feb 16, 2017
    Resolved
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    Resolved

    Address: Saharanpur, Uttar Pradesh, 247001
    Website: www.justticket.in

    This is paytm responce to me.

    We would like to inform you that, as confirmed by the merchant Just Ticket your transaction under order 1bjv2rwh9csqpbukgpyd was successful from our end. We would request you to kindly contact the merchant Just Ticket customer care team for the order confirmation.
    I purchased four tickets of movie Raees from justticket.in through paytm with scheme of 50% cash back. But did not get any penny. Asking to paytm they have responded what I have already given detais. Now it is requested to you kindly resolve the issue so that scheme could be accepted in future. Or we will take it as a fake and cheap advertising.

    Kindly do needful.
    Mar 19, 2017
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Verified Support
    Feb 16, 2017
    Justickets Customer Care's response
    Hi,

    Thank you for writing in to us!

    Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in if the booking is made on Justickets, we shall check the issue and update right away.

    However, if the booking is made on PAYTM and if the offers are promoted by them then please get in touch with PAYTM as these are PAYTM specific offers promoted to PAYTM customer only. Only PAYTM can assist you on this.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
    I have booked a movie ticket for the date 13th Feb 2017 at manjeeramall Hyderabad. For screen 3 k4, k5 seats .
    I tried booking tickets booking for the show on 12th but the system has booked wrongly to 13th date so kindly cancel my tickets and refund my money

    Mobile [protected]

    Email.kittu.[protected]@gmail.com
    Justickets Customer Care's response, Feb 27, 2017
    Verified Support
    Hi Kittu,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    I have booked tickets in pay tm through just tickets please can you cancel my ticket and refund my money please
    I beg of you please cancel my ticket and
    Refund my money please!!!
    Justickets Customer Care's response, Feb 27, 2017
    Verified Support
    Hi Chavalisharath,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    Please cancel the movie tickets iam going to very argent work
    Justickets Customer Care's response, Feb 27, 2017
    Verified Support
    Hi Mahesh,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    HI
    i have booked movie ticket for katamarayudu on[protected] .payment done but ticket didnt get through sms/email and money not refunded yet .i want my money back to my bank account .

    Not received my cash back - Comment #2686980 - Image #0
    Not received my cash back - Comment #2686980 - Image #1
    Justickets Customer Care's response, Mar 27, 2017
    Verified Support
    Hi Naga,

    Thank you for writing in to us!

    Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/payment/refund status right away.

    Regards
    Justickets Team
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      M
      Manesh Manu
      from Kottapalli, Telangana
      Feb 11, 2017
      Resolved
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      Address: 530027
      Website: Just tickets

      I have booked a ticket for the movie NENU LOCAL in SUKANYA COMPLEX, GOPALAPATNAM.For the 1st show timing 5:45 on 12th February. My is cut from my accout but i didn't get any ticket for u and the seat number is A63.Please refund my money as early as possible.Please refund money and make and make happy.My account is from sbi and my card number is [protected]
      Mar 15, 2017
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2017
      Justickets Customer Care's response
      Hi Manesh,

      Thank you for writing in to us!

      Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

      Regards
      Justickets Team
      Hello Team,

      I had booked 2 tickets in Cinepolis theatre Attapur, Hyderabad for 10:25 show on 4th March 2017.

      Money deducted from the account but the tickets were not booked for the show.

      Could you please take this as priority and refund the amount to my account.
      The amount deducted from my account was 249.
      Justickets Customer Care's response, Mar 14, 2017
      Verified Support
      Hi Pradeep,

      Thank you for writing in to us!

      Very sorry for that. Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

      Regards
      Justickets Team
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        M
        malli mudhiraj
        from Hyderabad, Telangana
        Feb 9, 2017
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500003
        Website: justickets

        I booked 3 tickets for S3 movie through justickets app for 9th February 2017 morning show in devi 70MM theatre, rtc x roads, Secunderabad and the show was cancelled by the theatre due to some technical issues.. i kindy request you to refund my money.. my tickets details Justickets Booking JOGEUN6J for S III (U) on 09 Feb 2017, 11:00 AM at Devi 70MM, Devi. Upper Balcony: D29, D30, D31
        Mar 13, 2017
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        Feb 10, 2017
        Justickets Customer Care's response
        Hi Malli,

        Thank you for choosing Justickets!

        Please accept our apologies on behalf of the theatre for the inconvenience caused.

        We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

        Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

        Regards,
        Justickets Team
        Hi
        i had lost my phone
        in there phone only my login id has entered
        so i cant try to remember
        pls tell us what the email id and my password
        otherwise change the email id for
        [protected]@gmail.com
        pls help
        Justickets Customer Care's response, Feb 27, 2017
        Verified Support
        Hi Ganesh,

        Thank you for writing in to us!

        Please share your issue in detail with your registered mobile number by writing an email to [email protected], we shall check and update your account details right away.

        Regards
        Justickets Team
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          K
          karthi sha
          from Bengaluru, Karnataka
          Feb 5, 2017
          Resolved
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          Resolved

          Address: Krishnagiri, Tamil Nadu, 635109
          Website: Justicket

          I booked a ticket in manjunatha cinemas hosur today 2.30 pm for Bogan.While booking i got a message state that you have to be available 1 hour to receive the ticket at the counter.The issue which i was faced, i reached the ticket counter at 1.30 but the theatre people are not at all responding after showing this message also.Then what ia the use of this ticket blocking system in your website.It is worthless and why you are giving such worthless theatres to book the tickets through your website.Full waste of such worthlesss waste theatre.You have charged for this alsoRs.23
          Mar 11, 2017
          Complaint marked as Resolved 
          Justickets customer support has been notified about the posted complaint.
          Verified Support
          Feb 07, 2017
          Justickets Customer Care's response
          Hi Karthi,

          Thank you for writing in to us!

          Very sorry to hear that. Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall get in touch with you right away.

          Regards
          Justickets Team
          On February 2nd i tried booking tickets for movie, Money has deducted twice and tickets not generated. I got a message to wait for 15 days but till not i didnt get the money back

          please look into this issue
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            U
            Umamahesh666555
            from Warangal, Telangana
            Feb 4, 2017
            Resolved
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            Resolved

            Address: 600004
            Website: Justickets.in

            Hello sir,
            I have not yet resolved my complaint sir, please cancel my tickets sir .
            I have booked tickets for nenu local on 5th feb 2017, by mistake i have booked it on that day instead of booking it for 4th feb 2017.
            Please cancel my tickets as early as possible.And also make sure that my money has refunded back to my account.
            THANK YOU SIR,
            MY TICKET DETAILS:
            Justickets Booking 3VWD1QRZ for Nenu Local (U/A) on 05 Feb 2017, 09:15 PM at Bhavani Picture Palace, Bhavani. Balcony: B06, B07
            +1 photos
            Mar 11, 2017
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2017
            Justickets Customer Care's response
            Hi,

            Thank you for writing in to us with your feedback!

            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

            Regards,
            Justickets Team
            13-jan-2017 4 tickets booked

            My tickets cancellation - Comment #2658718 - Image #0
            Justickets Customer Care's response, Feb 13, 2017
            Verified Support
            Hi Chinnayyanaidu,

            Thank you for writing in to us!

            Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

            Regards
            Justickets Team
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              U
              Umamahesh666555
              from Warangal, Telangana
              Feb 4, 2017
              Resolved
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              Resolved

              Address: 600004
              Website: Justickets.in

              Hello sir,

              I have booked tickets for nenu local on 5th feb, 2017.I thought of booking for 4rth feb, 2017 but by mistake i have booked it for 5th feb 2017.So please cancel my tickets.
              I HOPE THIS HELPS ME IN CANCELLATION OF TICKETS

              Thank you.

              MY TICKET DETAILS:
              Justickets Booking 3VWD1QRZ for Nenu Local (U/A) on 05 Feb 2017, 09:15 PM at Bhavani Picture Palace, Bhavani. Balcony: B06, B07
              +1 photos
              Mar 16, 2017
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Feb 04, 2017
              Updated by Umamahesh666555
              Sir please do it as fast as possible sir.And make sure that my amount is also credited back.
              THANK YOU
              Verified Support
              Feb 07, 2017
              Justickets Customer Care's response
              Hi,

              Thank you for writing in to us with your feedback!

              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

              Regards,
              Justickets Team
              Feb 09, 2017
              Balu Varanasi's response
              I booking the tickets for s3 movie,
              But today means 9-2-2017, morning show don't arriving on movie theater's, the reason is bandh in AP and TS states, so I want refund my amount.
              Feb 09, 2017
              Balu Varanasi's response
              I want my money with the refund process, , , ,
              Verified Support
              Feb 12, 2017
              Justickets Customer Care's response
              Hi Balu,

              Thank you for writing in to us!

              Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check on this with the theatre management and update you right away.

              Regards
              Justickets Team
              I booking the tickets for s3 movie,
              But today means 9-2-2017, morning show don't arriving on movie theater's, the reason is bandh in AP and TS states, so I want refund my amount, , , , ,

              Justickets cancel - Comment #2657559 - Image #0
              Justickets cancel - Comment #2657559 - Image #1
              Justickets Customer Care's response, Feb 12, 2017
              Verified Support
              Hi Balu,

              Thank you for writing in to us!

              Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check on this with the theatre management and update you right away.

              Regards
              Justickets Team
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                R
                ramyakrishna28
                from Hyderabad, Telangana
                Feb 1, 2017
                Resolved
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                Resolved

                Address: Guntur, Andhra Pradesh, 522002
                Website: justtickets

                I booked tickets for nenu local movie on Wednesday 3/2/17 in guntur for theater pallavi..I booked three tickets and payed amount through citrus gateway but we didn't get confirmation yet.. And our amount was deducted..plz refer this..Thank you for using your SBI Debit Card 622XX3670 for a purchase worth Rs346 on POS [protected] at CITRUS PAY JUSTICKETS txn# 812587.
                Mar 5, 2017
                Complaint marked as Resolved 
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                Feb 02, 2017
                Justickets Customer Care's response
                Hi Ramyakrishna,

                Thank you for writing in to us!

                Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                Assuring you the best of our services always.

                Regards,
                Justickets Team

                Justickets — City issue

                Sir gwalior (mp) is not showing in justicket cities column sir i have 240 rs in my wallet and i want to book tickets in gwalior mp so sir pls help us thanks in advance :)
                Justickets Customer Care's response, Feb 7, 2017
                Verified Support
                Hi Abhi,

                Thank you for writing in to us!

                Gwalior shall be visible once the shows for the future are uploaded. We are working on this and soon you'll get to see this city in the location list.

                Incase, if you have any other requests, please drop an email to [email protected]. We will look into it right away.

                Regards
                Justickets Team
                Please cancel my movie tickets, name: khidi no 150, date:[protected], location:104 area, Visakhapatnam
                Booking code: Q4V41W0L
                Justickets Customer Care's response, Feb 7, 2017
                Verified Support
                Hi Surya,

                Thank you for writing in to us with your feedback!

                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                Regards,
                Justickets Team
                Ir please cancel my tickets bokking id 29GBOWJD for nenu local movie on 04 feb 2017 at 2.00 pm at bhujanga balcony E33.PLEASE refund my money to my bank.My name is hemaraju.and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.
                Justickets Customer Care's response, Feb 10, 2017
                Verified Support
                Hi Hemaraj,

                Thank you for writing in to us with your feedback!

                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                Regards,
                Justickets Team
                Before booking the ticket I wrongly selected booking date as 8th Feb 2017.I hereby requesting you to cancel my tickets bearing ticket number.WTMBRQB. kindly cancel my tickets and refund the amount to my account. My mobile number is [protected].
                Name.SATYANARAYANA MUVVA
                Justickets Customer Care's response, Feb 12, 2017
                Verified Support
                Hi Satyanarayana,

                Thank you for writing in to us with your feedback!

                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                Regards,
                Justickets Team
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                  S
                  sireesha Reddy
                  from Bengaluru, Karnataka
                  Jan 31, 2017
                  Resolved
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                  Resolved

                  Address: Nellore, Andhra Pradesh, 524001
                  Website: Just Tickets

                  Hello Sir,

                  I have booked the ticket for Kaidi No 150 on 22nd Jan.

                  Booking code - WW35PT2
                  Movie Name: Khaidi No.150 (U/A)
                  Theatre, Screen: S2 Cinemas, Screen 3
                  Show Date and Time: 22 Jan 2017, 03:25 PM
                  Location: Pogathota, Nellore
                  Class and Seats Numbers: ELITE: H11, H12, H13
                  Ticket Holder: Sireesha D
                  Booking Payment Mode: Wallet
                  Ticket Amount: 330.00
                  Total Including taxes: 376.57

                  I got a call from theater and said due to technical issues show got cancelled on 22nd in Screen 3 and your amount will be refund in 7 days. Its been almost 10 days. I didn't get my amount back. please help me in getting my amount back.

                  Thanks,
                  Sireesha
                  Mar 7, 2017
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 01, 2017
                  Justickets Customer Care's response
                  Hi Sireesha,

                  Thank you for writing in to us.

                  We are really sorry for the inconvenience caused.

                  As mentioned, there was a technical glitch and the theatre chose to cancel the show. We have initiated the refund from our end and the money has been credited back to your Justickets Wallet.

                  In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

                  Assuring you the best of our services always.

                  Regards,
                  Justickets Team
                  I have booked tickets for khaidi no. 150 with code EQ2VP8TD AT SRI LAKSHMI NARASIMHA PICTURE PALACE THEATRE G01, G02, G03, G04, G05, G06.SUBMIT MY MONEY TO MY BANK.I WILL FEEL HAPPY IF YOU CANCEL THESE TICKETS .THANK YOU
                  Justickets Customer Care's response, Feb 1, 2017
                  Verified Support
                  Hi Pottadhinesh,

                  Thank you for writing in to us with your feedback!

                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                  Regards,
                  Justickets Team
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                    E
                    ERajashekar
                    from Khammam, Telangana
                    Jan 26, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500008
                    Website: Just Tickets.com

                    Sir i booked telugu movie Shatamanam Bhavati please cancel ticket and refund to money bank booking id no is Justickets Booking JM92R16N for Shatamanam Bhavati on
                    Thursday, 26th January 2:15 PM,
                    at Jagadamba Theatre (Jagadamba),
                    2 Seat(s): Box A, Please cancel the tickets my name is E.Rajashekar mobile no is [protected].
                    Total Amount- Rs 148.68.
                    Bank State Bank of India
                    A/c no [protected]
                    Ifsc SBIN0012904.
                    May 9, 2017
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Jan 23, 2017
                    Lingamaheshbabu's response
                    pls cancel my tickets movie.shathamanambhavathi...Venkata Krishna, guntur.ID No
                    LV4B489A..Seat no.H06, H07, H08, H09
                    Verified Support
                    Jan 27, 2017
                    Justickets Customer Care's response
                    Hi Rajashekar,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards,
                    Justickets Team
                    Jan 27, 2017
                    Irshathb Khan's response
                    Can I net cash back in account
                    Sir, pls cancel 4 tickets. shathamanambhavathi, date .[protected]..06Pm.seat nos_ H06, H07, H08, H09. Booking ID_LV4B489A thanking you Sir
                    Justickets Customer Care's response, Feb 1, 2017
                    Verified Support
                    Hi Lingamaheshbabu,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards,
                    Justickets Team
                    Sir I have booked movie ticket for Hindi movie kabeel.in s2 theriyamiyur.i want to cancel ticket.how I have to cancel ticket.booking date for movie is 28.01.17.i booked in wrong date.
                    Justickets Customer Care's response, Feb 3, 2017
                    Verified Support
                    Dear Mr. Khan,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards,
                    Justickets Team
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                      V
                      vigneshveluselvam
                      from Kanchipuram, Tamil Nadu
                      Jan 25, 2017
                      Resolved
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                      Resolved

                      Address: 641105

                      My name is A.VIGNESHVELUSELVAM.I was booked BAIRAVA (Tamil) movie ticket (10th January) through Justickets.Tickets are not booked but my money ₹785.97 debited in my account.i was complainting Justickets support care till now a day.Now going to more than 2 weeks.My refund money not get for me.so, please quickly refund money from Justickets to my account
                      Mar 2, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2017
                      Justickets Customer Care's response
                      Hi Vigneshveluselvam,

                      Thank you for writing in to us!

                      Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your Payment/Refund status right away.

                      Assuring you the best of our services always.

                      Regards,
                      Justickets Team
                      Hello,
                      I am sridevi and have booked a telugu movie (sathamaanam bhavathi) tickets(gold: D24, D25) on 22nd january 2017 09:00pm at talluri theatres. Kushaiguda.I would like to cancel those immediately as need to go out of station in urgency. So can you Please cancel them and revert the amount As soon as possible.

                      Thanks,
                      sridevi
                      Justickets Customer Care's response, Feb 1, 2017
                      Verified Support
                      Hi Sridevi,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
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                        K
                        kondisettiajaykumar
                        from Visakhapatnam, Andhra Pradesh
                        Jan 25, 2017
                        Resolved
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                        Resolved

                        Address: 521228
                        Website: just tickets

                        Hi I am Ajay I booked my tickets on 24 Jan for the next day morning show, but I wasn't able to go, and I decided to cancel my tickets. But there is no option provided for me in the app to cancel the tickets. I request you to add cancellation facility from next time onwards.s o we can save our money and you can get another user. And it will add good fame to your app because many other apps are not providing cancellation facility
                        Mar 2, 2017
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 25, 2017
                        Justickets Customer Care's response
                        Hi Ajay,

                        Thank you for writing in to us with your feedback!

                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                        Regards,
                        Justickets Team
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                          S
                          Sheelamdathu
                          from Anantapur, Andhra Pradesh
                          Jan 22, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500018

                          This is Dathu request you that I want to cancel movie tickets. I booked 3 tickets on 24th Jan'17, just I want to cancel those tickets.. Pl do the needful.This is to request you that I want to cancel movie tickets. I booked 3 tickets on 24th Jan'17, just I want to cancel those tickets.. Pl do the needful. So, please do the favour to me. Actually I booking on 22nd Jan but it was booked on 24the Jan. So please cancel the tickets and refund the amount to same bank account.
                          Feb 24, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 24, 2017
                          Justickets Customer Care's response
                          Hi Sheelamdathu,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
                          Please cancel tickets of Gouthamiputra Shathakarni, KLVVL16M & 72EJ8ZAI SCREEN1 SIRI MULTIPLEX NELLORE SEAT NUMBERS E1 TO E8 TOTAL 8 TICKETS
                          CONTACT NUMBER [protected]
                          Justickets Customer Care's response, Jan 24, 2017
                          Verified Support
                          Hi Atla,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
                          Sir please cancel my tickets for SCU8RTXC for kHAIDI NO.150 movie on 17 JAN 2017, at 2.30 pm at cinesqare balcony C1, C2, C3, C4, C5, C6 PLEASE refund my money to my bank.My name iS BENARJIand my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.
                          Justickets Customer Care's response, Jan 24, 2017
                          Verified Support
                          Hi Benarji,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
                          Sir, I was booked 10 tickets on 15/01/2017 that show was cancelled but money is not refunded in my wallet I was booked through justicket wallet, please solve this problem immediately
                          Justickets Customer Care's response, Jan 24, 2017
                          Verified Support
                          Hi Krish,

                          Thank you for writing in to us!

                          Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check and update the show cancellation/refund status right away.

                          Regards
                          Justickets Team
                          I have booked tickets for khaidi no. 150 with code EQ2VP8TD AT SRI LAKSHMI NARASIMHA PICTURE PALACE THEATRE G01, G02, G03, G04, G05, G06.SUBMIT MY MONEY TO MY BANK.I WILL FEEL HAPPY IF YOU CANCEL THESE TICKETS .THANK YOU
                          Justickets Customer Care's response, Feb 1, 2017
                          Verified Support
                          Hi Pottadhinesh,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
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                            S
                            Sudheer naram
                            from Vijayawada, Andhra Pradesh
                            Jan 21, 2017
                            Resolved
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                            Resolved

                            I'll recharged two times in my wallet in justickects I.e is the amount of 350 and 348 rupees and the amount had debited in my bank account but the amount is appear in wallet is 350 rupees only and 348 rupees is missing and it doesn't appear in my wallet so I want my money back to my back account..
                            That what I want...
                            I already call and message many times to the justickects but still my issue is not solve ..
                            So I want my refund back to my account.
                            +3 photos
                            Feb 24, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2017
                            Justickets Customer Care's response
                            Hi Sudheer,

                            Thank you for writing in to us!

                            Apologies for the inconvenience caused. There seems to have been a problem here and the Wallet has failed to update after a transaction. Such errors happen rarely with Justickets. We have resolved the issue, kindly check your wallet balance now.

                            In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

                            Assuring you the best of our services always.

                            Regards,
                            Justickets Team
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                              P
                              Pradeep Kumar Chittajallu
                              from Bhimavaram, Andhra Pradesh
                              Jan 21, 2017
                              Resolved
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                              Resolved

                              Address: Visakhapatnam, Andhra Pradesh, 530018

                              Movie name: constable venkataramaiah
                              theatre, screen: sukanya comples, sukanya
                              location: gopalapatnam, visakhapatnam
                              class and seat: balcony:a14
                              show date and time: 22 jan 16, 05:45 pm
                              booking code: haz31826
                              amount total: rs.74.33

                              i have received a messeage that the above show was cancelled, pl refund the amount immediaterly to my account not for 10 15 days delay for further bookings from justtickets pl refund immeadeterly
                              Feb 24, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 24, 2017
                              Justickets Customer Care's response
                              Hi Pradeep,

                              Thank you for writing in to us!

                              Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update you the show cancellation/refund status right away.

                              Assuring you the best of our services always.

                              Regards,
                              Justickets Team
                              I booked a ticket via justtickets.in .But the theatre owner of metro theatre kothapeta, guntur has already booked and given the seats of the my booked seats to other customers and answered rudely .I haven't seen the movie . So please return my money and investigate the matter
                              Justickets Customer Care's response, Jan 24, 2017
                              Verified Support
                              Hi Basu,

                              Thank you for writing in to us!

                              Very sorry to hear that. Please your registered mobile number and email address by writing an email to [email protected], we shall check and update you right away.

                              Regards
                              Justickets Team
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                                S
                                surada satish
                                from Hyderabad, Telangana
                                Jan 21, 2017
                                Resolved
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                                Resolved

                                Address: East Godavari, Andhra Pradesh, 533005
                                Website: JUSTICKETS

                                Hi this is satish i have booked 2 tickets in KR Complex venugonda, theatre at chilakaluripeta Sheat no : E07, E08 my booking code : D86UUPCT. through online banking and amount date : 10.01.17 show time night 9.00pm show. my contact no : [protected] . i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site...
                                +1 photos
                                Feb 24, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Jan 21, 2017
                                Updated by surada satish
                                hi this is satish i have booked 3 tickets in KR Complex venugonda, theatre at chilakaluripeta.but tickets are not confirmed, money dibeted in net banking amount : 621.75, through online banking and amount date : 10.01.17 show time night 6.00pm show. my contact no : [protected] . i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site... i have no avidence, only refund massage.
                                Verified Support
                                Jan 24, 2017
                                Justickets Customer Care's response
                                Hi Satish,

                                Thank you for writing in to us!

                                Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

                                Assuring you the best of our services always.

                                Regards,
                                Justickets Team
                                Hi Sathish,
                                I have booked 2(Two) tickets on 22-1-17 in Kakinada, Anand Theatre Morning show but tickets not confirmed amount debited from bank My Order No 218921 paid Rs 272/- My query No 70150

                                Kindly look into the matter and settle my account as early as possible and inform me through SMS or mail

                                Regards,
                                Subbarao,
                                [protected]
                                Justickets Customer Care's response, Jan 24, 2017
                                Verified Support
                                Hi Subbarao,

                                Thank you for writing in to us!

                                Your money will be debited from your Justickets Wallet only if your Assisted order is processed. In your case the money is in your Justickets Wallet as the order wasn't processed.

                                In case of any further assistance or clarification on this issue, please drop an email to [email protected]. We will look into it right away.

                                Assuring you the best of our services always.

                                Regards,
                                Justickets Team
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                                  A
                                  amul92
                                  from Visakhapatnam, Andhra Pradesh
                                  Jan 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: Guntur, Andhra Pradesh, 522001
                                  Website: www.justickets.in/guntur

                                  Hi this is ramaswamy i have booked 2 tickets in pallavi theatre at guntur.Through online banking but tickets are not booked and amount debited my account. Booking date : 20.01.2017 & show time evening 6.00pm show. My contact no : [protected]. i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site
                                  Feb 25, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2017
                                  Justickets Customer Care's response
                                  Hi Amul,

                                  Thank you for writing in to us!

                                  Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                  Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                  In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                  In case of any further assistance or clarification on this issue, please reply to this email.

                                  Assuring you the best of our services always.

                                  Regards,
                                  Justickets Team
                                  Date i booked=18/01/17
                                  resolution for my complaint is = send my tickets to my email.
                                  my email id =[protected]@gmail.com
                                  Justickets Customer Care's response, Jan 24, 2017
                                  Verified Support
                                  Hi,

                                  Thank you for writing in to us!

                                  Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

                                  Assuring you the best of our services always.

                                  Regards,
                                  Justickets Team
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                                    M
                                    Mohan Ji
                                    from Manuguru, Telangana
                                    Jan 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Rangareddy, Andhra Pradesh, 500035

                                    I tried to book tickets for satamaanam bhavathi movie for 28th jan 2017. I selected seats n continue to payment through citrus net banking option...i entered my credentials...it went to payment window..otp came, it is also entered by me...after that no screen is displayed...it goes on processing...in the mean time i got msg from hdfc bank...'your is debited frm ur a/c' ...i think it is server problem...i will get it back to my a/c...second time again i did the same...n response from the server is also same...please refer the pic i attached below...n refund my money asap...
                                    +1 photos
                                    Feb 24, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2017
                                    Justickets Customer Care's response
                                    Hi Mohan,

                                    Thank you for writing in to us!

                                    Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
                                    Justickets Booking PPWA1AMP for Gautamiputra Satkarni (U/A) on 16 Jan 2017, 06:00 PM at STBL Cine World, Balaji Village Cinemas Screen 1. First Class: D15, D16 please cancel my tickets and refund the money
                                    Justickets Customer Care's response, Jan 24, 2017
                                    Verified Support
                                    Hi Praneetha,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
                                    Justickets Booking PPWA1AMP for Gautamiputra Satkarni (U/A) on 16 Jan 2017, 06:00 PM at STBL Cine World, Balaji Village Cinemas Screen 1. First Class: D15, D16 please cancel my tickets and refund the money
                                    Justickets Customer Care's response, Jan 24, 2017
                                    Verified Support
                                    Hi Praneetha,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
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                                      K
                                      Kamatala Lalsa
                                      from Vijayawada, Andhra Pradesh
                                      Jan 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Khammam, Andhra Pradesh, 507003

                                      Hi this is lalsa.I'm from khammam (telangana).I'm booked just ticket as[protected].9:30pm show.but I can't see town name I'm living in Khammam but ticket in hanumakonda.wrongly booked town .so plz kindly refund the amount and cancelled the tickets. (Seats no: g01, g02).so plz kindly urgent cancel the two tickets.and refund the amount. I'm using the net blanking.
                                      Feb 19, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 19, 2017
                                      Justickets Customer Care's response
                                      Hi Kamatala,

                                      Thank you for writing in to us!

                                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                      Regards,
                                      Justickets Team
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                                        M
                                        mariff
                                        from Morena, Madhya Pradesh
                                        Jan 18, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600007
                                        Website: Justickets.in

                                        Hi my name is mohammed ariff.

                                        I was booked the show bairav movie in abirami theater 7 start- 7 pm show.
                                        date- jan 16- 2017 via mobile internet
                                        but i dint get confirmation and amount got debited.
                                        total 7 tickets have booked cost 120 rupess.

                                        still i dint get refund amount.

                                        Please help me on this, it is like online fraudulent by justticket bookers and I am afraid that I will not refunded.
                                        Please help to solve this issue asap.
                                        It makes me as irritating
                                        Thank you

                                        my mail id is - [protected]@gmail.com
                                        Jan 24, 2017
                                        Complaint marked as Resolved 
                                        Thank you so much for your help i got refunded. thanks a lot and appreciate this help.
                                        Justickets customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 18, 2017
                                        Justickets Customer Care's response
                                        Hi Mohammed,

                                        Thank you for writing in to us!

                                        Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. Your money seems to have been refunded from our end on 13th Jan at 18:35hrs, it will reach your account automatically within 7 -10 working days from the date of refund.

                                        Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                        In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                        In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will be happy to help you.

                                        Assuring you the best of our services always.

                                        Regards,
                                        Justickets Team
                                        Sir iam booked the telugu movie Khaidi no 150 so cancel the tickets refund money bank booking id justickets booking code AQKGP409 KHAIDI NO 150 Seat numbers i15, i16 pallavi theatre station road guntur so please cancel the tickets my name is Chittineni Vamsi Krishna my mobile no is [protected]
                                        Justickets Customer Care's response, Jan 19, 2017
                                        Verified Support
                                        Hi Chittineni,

                                        Thank you for writing in to us!

                                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                        Regards,
                                        Justickets Team
                                        Sir, we have cancel 3 movie ticketsplease cancel give money back
                                        Justickets Customer Care's response, Jan 24, 2017
                                        Verified Support
                                        Hi Srihari,

                                        Thank you for writing in to us!

                                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                        Regards,
                                        Justickets Team
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