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Justickets Complaints & Reviews

3.7
Updated: Aug 22, 2026
Complaints 583
Resolved
422
Unresolved
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Justickets reviews & complaints page 16

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A
Amanullah Baig Mohammed
from Rajahmundry, Andhra Pradesh
Mar 25, 2017
Resolved
Report
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Resolved

Website: justickets

I have to cancel three tickets from katammarayudu movie because we are going to vizag for my brother marriage so i have to cancel all the tickets i have bought for and i have to recieve all the money what i have been paid so i request the tickets of katammarayudu on sunday march 26 2017 please do this job fastly because i have attend my brother marriage compulsory
Apr 27, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Mar 25, 2017
Updated by Amanullah Baig Mohammed
i want to cancel my tickets

Mar 25, 2017
Updated by Amanullah Baig Mohammed
hurry up
Mar 25, 2017
Updated by Amanullah Baig Mohammed
my mobile number [protected] and time of show is 1 o^clock
Mar 25, 2017
Updated by Amanullah Baig Mohammed
in naga devi theatre rjy andhra pradesh seats are H-14, H-15, H-16
Verified Support
Mar 27, 2017
Justickets Customer Care's response
Hi Amanullah,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
I have recharged just tickets wallet, it's did not recharge but amount ₹236.00 would deduct my bank account on[protected], please kindly solve my issue., And this is not a first time to me, I have face this type of problem always with justtickets.. what the f#ck of this website. I hate just tickets
Justickets Customer Care's response, Mar 29, 2017
Verified Support
Hi Mahesh,

Very sorry that. Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update you the Recharge/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
I have booked my ticket for night show instead of moning show...kindly cancel my ticket booking and refund my money back to my ticketnew account.
Ticket details: movie name: 8Thottakal
saturday, april 8, 9:50pm
Elite-j12, j13, j14, j15
palazzo cinemas: forum vijaya mall-screen 04
vadapalani, chennai
Booking code: WLWZTXD
Justickets Customer Care's response, Apr 28, 2017
Verified Support
Hi Nalla,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
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    H
    Hemanthkumar Naid
    from Mumbai, Maharashtra
    Mar 23, 2017
    Resolved
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    Resolved

    In justickets today (23rd march) around 2pm - 3pm i have booked two tickets in svc cinemas. Likhita theater, sriharipuram. Visakhapatnan.. For the matnee how timing 2:45 pm on 26th march 2017 but money (334 rs) y is debited from my accout. After booking it showa a msg "booking has confomed msg will be sent soon". But till now i didnt got any msg/ticket from you. Please kindly send the ticket details or refund my money as early as possible. My account is from boi bank my ac no.[protected] nd my card number is [protected]
    Apr 26, 2017
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Mar 23, 2017
    Updated by Hemanthkumar Naid
    Movie name KATAMARAYUDU
    Verified Support
    Mar 24, 2017
    Justickets Customer Care's response
    Hi Hemanthkumar,

    Thank you for writing in to us!

    Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update you the Booking/Payment status right away.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
    Hi justickets this is not correct way morning show total tickets are sold out I watching last 3 days every one hour but not showing in available tickets every big actor movie same way ur using I can't expected so i have complaint for higher afficials...
    Justickets Customer Care's response, Mar 29, 2017
    Verified Support
    Hi Kumar,

    Thank you for writing in to us!

    Please share your issues in detail by writing an email to [email protected]. we shall look into it right away.

    Regards
    Justickets Team
    Money deducted from account But not get any confirmation for 27th march KATAMArayudu movie foSIVA Theatre for 9.30 p.m show
    Transaction Id is [protected]IGABAGJGO5 and amount is 501.75
    Justickets Customer Care's response, Apr 4, 2017
    Verified Support
    Hi Rao,

    Thank you for writing in to us!

    Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update you the Booking/Payment status right away.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
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      H
      hareeha
      from Tenali, Andhra Pradesh
      Mar 9, 2017
      Resolved
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      Resolved

      Address: 600004
      Website: www.justickets.in

      I was tried to book the tickets for a movie in tenali, Andhrapradesh. But after making the payment the amount got debited from my bank account and ticket failed. Later i have booked again. But for the failed transaction till date i have not received my money back in my bank account. i made the call to just tickets customer care and asked about the details. they said with in 10 working days the refund will come in my account. but it is already more than 30 days still i have not received my refund.
      Apr 11, 2017
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      Mar 10, 2017
      Justickets Customer Care's response
      Hi Hareeha,

      Thank you for writing in to us!

      Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/payment/refund status right away.

      Regards
      Justickets Team
      21/03/2017;[protected];offer not working;photos not available;simpl offer is not working there is no response from the justickets while using the offer i tried to know the reason by contacting their customer care they didnt response in reasonable manner
      Justickets Customer Care's response, Mar 29, 2017
      Verified Support
      Hi Vijaykumar,

      Thank you for writing in to us!

      Please share your issues in detail by writing an email to [email protected]. we shall look into it right away.

      Regards
      Justickets Team
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        S
        Sai Lohith
        from Ahmedabad, Gujarat
        Feb 26, 2017
        Resolved
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        Resolved

        Address: East Godavari, Andhra Pradesh, 502032
        Website: Just tickets

        I've done assisted booking for khaidhi150 movie around 5 tickets 1520 rupees and tickets was unsuccessful it stayed on wallet itself so, now I want money to be transferred to my bank account back. so please transfer my amount back to my account. My account details account no :[protected] . Or my Paytm no :[protected] . So I want my amount back immediately
        Mar 30, 2017
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Feb 19, 2017
        Bhanoji Rao Bhanu's response
        Please can you send my SBI account
        Feb 27, 2017
        Updated by Sai Lohith
        Till now no response from customer care
        Verified Support
        Feb 27, 2017
        Justickets Customer Care's response
        Hi Sai,

        Thank you for choosing Justickets!

        Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

        Regards,
        Justickets Team
        To Just tickets management. I am Bhanoji Rao. Today I was payed amount Rs. 115/- from my Internet banking for singam 3 movie first show 7:00 pm at Geetha Multiplex, undi road, Bhimavaram, A.P. So please can you send my SBI account number is [protected].
        Justickets Customer Care's response, Feb 28, 2017
        Verified Support
        Hi Bhanoji,

        Thank you for writing in to us!

        Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update you the Booking/Payment status right away.

        Assuring you the best of our services always.

        Regards,
        Justickets Team
        You can't give money for me within time I will immediately complaint consumer protection court
        You cheated me I am take it serious because you cheated so many people
        I will immediately file a complaint to consumer court today
        Justickets Customer Care's response, Mar 6, 2017
        Verified Support
        Hi Siva,

        Thank you for writing in to us!

        Please explain your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall look into it right away.

        Assuring you the best of our services always.

        Regards,
        Justickets Team
        becoz o[censored]r bloody services i did nt got ticket for kaatamarayudu fdfs..im deeply disappointed, and i nver gonna use ur services..pls refund my money of Rs.590 back to my account...wat r ur bloddy rules of rbi guidelines, if the customer is not satisfied then wat is the use o[censored]r service..many of d other apps are refunding, i want my money back in my account
        Justickets Customer Care's response, Mar 22, 2017
        Verified Support
        Hi Vishal,

        Thank you for choosing Justickets!

        There has been a huge demand for Katamarayudu and we managed to confirm maximum orders for our customers. However, an order gets confirmed based on your preference and the availability in your preferred theatres.

        Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

        Regards,
        Justickets Team
        I have booked ticket in just tickets app through naga.[protected]@gmail.com on 23rd march 2017.payment completed but didnt get ticket and showing that payment done.i want my money back.
        Justickets Customer Care's response, Mar 24, 2017
        Verified Support
        Hi Harish,

        Thank you for writing in to us!

        Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. Your money has been refunded and will reach your account within the next 7 -10 working days.

        Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
        In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

        In case of any further assistance or clarification on this issue, please reply to this email.

        Assuring you the best of our services always.

        Regards,
        Justickets Team
        Hi Just Tickets Team,
        For every fraud/fault u have made, ur giving a reason. But nothing is being done further.
        Pls add an option to ur site, to transfer money to any other accounts or repay back our money to our bank accounts.

        Hell/### with the rules and give our money back.
        Justickets Customer Care's response, Nov 27, 2017
        Verified Support
        Hi,

        Thank you for choosing Justickets!

        Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

        Regards,
        Justickets Team
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          R
          Rbsrawat
          from Roorkee, Uttarakhand
          Feb 16, 2017
          Resolved
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          Resolved

          Address: Saharanpur, Uttar Pradesh, 247001
          Website: www.justticket.in

          This is paytm responce to me.

          We would like to inform you that, as confirmed by the merchant Just Ticket your transaction under order 1bjv2rwh9csqpbukgpyd was successful from our end. We would request you to kindly contact the merchant Just Ticket customer care team for the order confirmation.
          I purchased four tickets of movie Raees from justticket.in through paytm with scheme of 50% cash back. But did not get any penny. Asking to paytm they have responded what I have already given detais. Now it is requested to you kindly resolve the issue so that scheme could be accepted in future. Or we will take it as a fake and cheap advertising.

          Kindly do needful.
          Mar 19, 2017
          Complaint marked as Resolved 
          Justickets customer support has been notified about the posted complaint.
          Verified Support
          Feb 16, 2017
          Justickets Customer Care's response
          Hi,

          Thank you for writing in to us!

          Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in if the booking is made on Justickets, we shall check the issue and update right away.

          However, if the booking is made on PAYTM and if the offers are promoted by them then please get in touch with PAYTM as these are PAYTM specific offers promoted to PAYTM customer only. Only PAYTM can assist you on this.

          Assuring you the best of our services always.

          Regards,
          Justickets Team
          I have booked a movie ticket for the date 13th Feb 2017 at manjeeramall Hyderabad. For screen 3 k4, k5 seats .
          I tried booking tickets booking for the show on 12th but the system has booked wrongly to 13th date so kindly cancel my tickets and refund my money

          Mobile [protected]

          Email.kittu.[protected]@gmail.com
          Justickets Customer Care's response, Feb 27, 2017
          Verified Support
          Hi Kittu,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
          I have booked tickets in pay tm through just tickets please can you cancel my ticket and refund my money please
          I beg of you please cancel my ticket and
          Refund my money please!!!
          Justickets Customer Care's response, Feb 27, 2017
          Verified Support
          Hi Chavalisharath,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
          Please cancel the movie tickets iam going to very argent work
          Justickets Customer Care's response, Feb 27, 2017
          Verified Support
          Hi Mahesh,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
          HI
          i have booked movie ticket for katamarayudu on[protected] .payment done but ticket didnt get through sms/email and money not refunded yet .i want my money back to my bank account .
          Justickets Customer Care's response, Mar 27, 2017
          Verified Support
          Hi Naga,

          Thank you for writing in to us!

          Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/payment/refund status right away.

          Regards
          Justickets Team
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            M
            Manesh Manu
            from Kottapalli, Telangana
            Feb 11, 2017
            Resolved
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            Resolved

            Address: 530027
            Website: Just tickets

            I have booked a ticket for the movie NENU LOCAL in SUKANYA COMPLEX, GOPALAPATNAM.For the 1st show timing 5:45 on 12th February. My is cut from my accout but i didn't get any ticket for u and the seat number is A63.Please refund my money as early as possible.Please refund money and make and make happy.My account is from sbi and my card number is [protected]
            Mar 15, 2017
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2017
            Justickets Customer Care's response
            Hi Manesh,

            Thank you for writing in to us!

            Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

            Regards
            Justickets Team
            Hello Team,

            I had booked 2 tickets in Cinepolis theatre Attapur, Hyderabad for 10:25 show on 4th March 2017.

            Money deducted from the account but the tickets were not booked for the show.

            Could you please take this as priority and refund the amount to my account.
            The amount deducted from my account was 249.
            Justickets Customer Care's response, Mar 14, 2017
            Verified Support
            Hi Pradeep,

            Thank you for writing in to us!

            Very sorry for that. Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

            Regards
            Justickets Team
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              M
              malli mudhiraj
              from Hyderabad, Telangana
              Feb 9, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500003
              Website: justickets

              I booked 3 tickets for S3 movie through justickets app for 9th February 2017 morning show in devi 70MM theatre, rtc x roads, Secunderabad and the show was cancelled by the theatre due to some technical issues.. i kindy request you to refund my money.. my tickets details Justickets Booking JOGEUN6J for S III (U) on 09 Feb 2017, 11:00 AM at Devi 70MM, Devi. Upper Balcony: D29, D30, D31
              Mar 13, 2017
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Verified Support
              Feb 10, 2017
              Justickets Customer Care's response
              Hi Malli,

              Thank you for choosing Justickets!

              Please accept our apologies on behalf of the theatre for the inconvenience caused.

              We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

              Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

              Regards,
              Justickets Team
              Hi
              i had lost my phone
              in there phone only my login id has entered
              so i cant try to remember
              pls tell us what the email id and my password
              otherwise change the email id for
              [protected]@gmail.com
              pls help
              Justickets Customer Care's response, Feb 27, 2017
              Verified Support
              Hi Ganesh,

              Thank you for writing in to us!

              Please share your issue in detail with your registered mobile number by writing an email to [email protected], we shall check and update your account details right away.

              Regards
              Justickets Team
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                K
                karthi sha
                from Bengaluru, Karnataka
                Feb 5, 2017
                Resolved
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                Resolved

                Address: Krishnagiri, Tamil Nadu, 635109
                Website: Justicket

                I booked a ticket in manjunatha cinemas hosur today 2.30 pm for Bogan.While booking i got a message state that you have to be available 1 hour to receive the ticket at the counter.The issue which i was faced, i reached the ticket counter at 1.30 but the theatre people are not at all responding after showing this message also.Then what ia the use of this ticket blocking system in your website.It is worthless and why you are giving such worthless theatres to book the tickets through your website.Full waste of such worthlesss waste theatre.You have charged for this alsoRs.23
                Mar 11, 2017
                Complaint marked as Resolved 
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2017
                Justickets Customer Care's response
                Hi Karthi,

                Thank you for writing in to us!

                Very sorry to hear that. Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall get in touch with you right away.

                Regards
                Justickets Team
                On February 2nd i tried booking tickets for movie, Money has deducted twice and tickets not generated. I got a message to wait for 15 days but till not i didnt get the money back

                please look into this issue
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                  U
                  Umamahesh666555
                  from Warangal, Telangana
                  Feb 4, 2017
                  Resolved
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                  Resolved

                  Address: 600004
                  Website: Justickets.in

                  Hello sir,
                  I have not yet resolved my complaint sir, please cancel my tickets sir .
                  I have booked tickets for nenu local on 5th feb 2017, by mistake i have booked it on that day instead of booking it for 4th feb 2017.
                  Please cancel my tickets as early as possible.And also make sure that my money has refunded back to my account.
                  THANK YOU SIR,
                  MY TICKET DETAILS:
                  Justickets Booking 3VWD1QRZ for Nenu Local (U/A) on 05 Feb 2017, 09:15 PM at Bhavani Picture Palace, Bhavani. Balcony: B06, B07
                  Mar 11, 2017
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 07, 2017
                  Justickets Customer Care's response
                  Hi,

                  Thank you for writing in to us with your feedback!

                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                  Regards,
                  Justickets Team
                  13-jan-2017 4 tickets booked
                  Justickets Customer Care's response, Feb 13, 2017
                  Verified Support
                  Hi Chinnayyanaidu,

                  Thank you for writing in to us!

                  Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

                  Regards
                  Justickets Team
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                    U
                    Umamahesh666555
                    from Warangal, Telangana
                    Feb 4, 2017
                    Resolved
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                    Resolved

                    Address: 600004
                    Website: Justickets.in

                    Hello sir,

                    I have booked tickets for nenu local on 5th feb, 2017.I thought of booking for 4rth feb, 2017 but by mistake i have booked it for 5th feb 2017.So please cancel my tickets.
                    I HOPE THIS HELPS ME IN CANCELLATION OF TICKETS

                    Thank you.

                    MY TICKET DETAILS:
                    Justickets Booking 3VWD1QRZ for Nenu Local (U/A) on 05 Feb 2017, 09:15 PM at Bhavani Picture Palace, Bhavani. Balcony: B06, B07
                    Mar 16, 2017
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Feb 04, 2017
                    Updated by Umamahesh666555
                    Sir please do it as fast as possible sir.And make sure that my amount is also credited back.
                    THANK YOU
                    Verified Support
                    Feb 07, 2017
                    Justickets Customer Care's response
                    Hi,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards,
                    Justickets Team
                    Feb 09, 2017
                    Balu Varanasi's response
                    I booking the tickets for s3 movie,
                    But today means 9-2-2017, morning show don't arriving on movie theater's, the reason is bandh in AP and TS states, so I want refund my amount.
                    Feb 09, 2017
                    Balu Varanasi's response
                    I want my money with the refund process, , , ,
                    Verified Support
                    Feb 12, 2017
                    Justickets Customer Care's response
                    Hi Balu,

                    Thank you for writing in to us!

                    Please share your issue in detail with your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check on this with the theatre management and update you right away.

                    Regards
                    Justickets Team
                    I booking the tickets for s3 movie,
                    But today means 9-2-2017, morning show don't arriving on movie theater's, the reason is bandh in AP and TS states, so I want refund my amount, , , , ,
                    Justickets Customer Care's response, Feb 12, 2017
                    Verified Support
                    Hi Balu,

                    Thank you for writing in to us!

                    Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check on this with the theatre management and update you right away.

                    Regards
                    Justickets Team
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                      R
                      ramyakrishna28
                      from Hyderabad, Telangana
                      Feb 1, 2017
                      Resolved
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                      Resolved

                      Address: Guntur, Andhra Pradesh, 522002
                      Website: justtickets

                      I booked tickets for nenu local movie on Wednesday 3/2/17 in guntur for theater pallavi..I booked three tickets and payed amount through citrus gateway but we didn't get confirmation yet.. And our amount was deducted..plz refer this..Thank you for using your SBI Debit Card 622XX3670 for a purchase worth Rs346 on POS [protected] at CITRUS PAY JUSTICKETS txn# 812587.
                      Mar 5, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 02, 2017
                      Justickets Customer Care's response
                      Hi Ramyakrishna,

                      Thank you for writing in to us!

                      Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                      Assuring you the best of our services always.

                      Regards,
                      Justickets Team

                      Justickets — City issue

                      Sir gwalior (mp) is not showing in justicket cities column sir i have 240 rs in my wallet and i want to book tickets in gwalior mp so sir pls help us thanks in advance :)
                      Justickets Customer Care's response, Feb 7, 2017
                      Verified Support
                      Hi Abhi,

                      Thank you for writing in to us!

                      Gwalior shall be visible once the shows for the future are uploaded. We are working on this and soon you'll get to see this city in the location list.

                      Incase, if you have any other requests, please drop an email to [email protected]. We will look into it right away.

                      Regards
                      Justickets Team
                      Please cancel my movie tickets, name: khidi no 150, date:[protected], location:104 area, Visakhapatnam
                      Booking code: Q4V41W0L
                      Justickets Customer Care's response, Feb 7, 2017
                      Verified Support
                      Hi Surya,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
                      Ir please cancel my tickets bokking id 29GBOWJD for nenu local movie on 04 feb 2017 at 2.00 pm at bhujanga balcony E33.PLEASE refund my money to my bank.My name is hemaraju.and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.
                      Justickets Customer Care's response, Feb 10, 2017
                      Verified Support
                      Hi Hemaraj,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
                      Before booking the ticket I wrongly selected booking date as 8th Feb 2017.I hereby requesting you to cancel my tickets bearing ticket number.WTMBRQB. kindly cancel my tickets and refund the amount to my account. My mobile number is [protected].
                      Name.SATYANARAYANA MUVVA
                      Justickets Customer Care's response, Feb 12, 2017
                      Verified Support
                      Hi Satyanarayana,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
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                        S
                        sireesha Reddy
                        from Bengaluru, Karnataka
                        Jan 31, 2017
                        Resolved
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                        Resolved

                        Address: Nellore, Andhra Pradesh, 524001
                        Website: Just Tickets

                        Hello Sir,

                        I have booked the ticket for Kaidi No 150 on 22nd Jan.

                        Booking code - WW35PT2
                        Movie Name: Khaidi No.150 (U/A)
                        Theatre, Screen: S2 Cinemas, Screen 3
                        Show Date and Time: 22 Jan 2017, 03:25 PM
                        Location: Pogathota, Nellore
                        Class and Seats Numbers: ELITE: H11, H12, H13
                        Ticket Holder: Sireesha D
                        Booking Payment Mode: Wallet
                        Ticket Amount: 330.00
                        Total Including taxes: 376.57

                        I got a call from theater and said due to technical issues show got cancelled on 22nd in Screen 3 and your amount will be refund in 7 days. Its been almost 10 days. I didn't get my amount back. please help me in getting my amount back.

                        Thanks,
                        Sireesha
                        Mar 7, 2017
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 01, 2017
                        Justickets Customer Care's response
                        Hi Sireesha,

                        Thank you for writing in to us.

                        We are really sorry for the inconvenience caused.

                        As mentioned, there was a technical glitch and the theatre chose to cancel the show. We have initiated the refund from our end and the money has been credited back to your Justickets Wallet.

                        In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

                        Assuring you the best of our services always.

                        Regards,
                        Justickets Team
                        I have booked tickets for khaidi no. 150 with code EQ2VP8TD AT SRI LAKSHMI NARASIMHA PICTURE PALACE THEATRE G01, G02, G03, G04, G05, G06.SUBMIT MY MONEY TO MY BANK.I WILL FEEL HAPPY IF YOU CANCEL THESE TICKETS .THANK YOU
                        Justickets Customer Care's response, Feb 1, 2017
                        Verified Support
                        Hi Pottadhinesh,

                        Thank you for writing in to us with your feedback!

                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                        Regards,
                        Justickets Team
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                          E
                          ERajashekar
                          from Khammam, Telangana
                          Jan 26, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500008
                          Website: Just Tickets.com

                          Sir i booked telugu movie Shatamanam Bhavati please cancel ticket and refund to money bank booking id no is Justickets Booking JM92R16N for Shatamanam Bhavati on
                          Thursday, 26th January 2:15 PM,
                          at Jagadamba Theatre (Jagadamba),
                          2 Seat(s): Box A, Please cancel the tickets my name is E.Rajashekar mobile no is [protected].
                          Total Amount- Rs 148.68.
                          Bank State Bank of India
                          A/c no [protected]
                          Ifsc SBIN0012904.
                          May 9, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Jan 23, 2017
                          Lingamaheshbabu's response
                          pls cancel my tickets movie.shathamanambhavathi...Venkata Krishna, guntur.ID No
                          LV4B489A..Seat no.H06, H07, H08, H09
                          Verified Support
                          Jan 27, 2017
                          Justickets Customer Care's response
                          Hi Rajashekar,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
                          Jan 27, 2017
                          Irshathb Khan's response
                          Can I net cash back in account
                          Sir, pls cancel 4 tickets. shathamanambhavathi, date .[protected]..06Pm.seat nos_ H06, H07, H08, H09. Booking ID_LV4B489A thanking you Sir
                          Justickets Customer Care's response, Feb 1, 2017
                          Verified Support
                          Hi Lingamaheshbabu,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
                          Sir I have booked movie ticket for Hindi movie kabeel.in s2 theriyamiyur.i want to cancel ticket.how I have to cancel ticket.booking date for movie is 28.01.17.i booked in wrong date.
                          Justickets Customer Care's response, Feb 3, 2017
                          Verified Support
                          Dear Mr. Khan,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
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                            V
                            vigneshveluselvam
                            from Kanchipuram, Tamil Nadu
                            Jan 25, 2017
                            Resolved
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                            Resolved

                            Address: 641105

                            My name is A.VIGNESHVELUSELVAM.I was booked BAIRAVA (Tamil) movie ticket (10th January) through Justickets.Tickets are not booked but my money ₹785.97 debited in my account.i was complainting Justickets support care till now a day.Now going to more than 2 weeks.My refund money not get for me.so, please quickly refund money from Justickets to my account
                            Mar 2, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 27, 2017
                            Justickets Customer Care's response
                            Hi Vigneshveluselvam,

                            Thank you for writing in to us!

                            Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your Payment/Refund status right away.

                            Assuring you the best of our services always.

                            Regards,
                            Justickets Team
                            Hello,
                            I am sridevi and have booked a telugu movie (sathamaanam bhavathi) tickets(gold: D24, D25) on 22nd january 2017 09:00pm at talluri theatres. Kushaiguda.I would like to cancel those immediately as need to go out of station in urgency. So can you Please cancel them and revert the amount As soon as possible.

                            Thanks,
                            sridevi
                            Justickets Customer Care's response, Feb 1, 2017
                            Verified Support
                            Hi Sridevi,

                            Thank you for writing in to us with your feedback!

                            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                            Regards,
                            Justickets Team
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                              K
                              kondisettiajaykumar
                              from Visakhapatnam, Andhra Pradesh
                              Jan 25, 2017
                              Resolved
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                              Resolved

                              Address: 521228
                              Website: just tickets

                              Hi I am Ajay I booked my tickets on 24 Jan for the next day morning show, but I wasn't able to go, and I decided to cancel my tickets. But there is no option provided for me in the app to cancel the tickets. I request you to add cancellation facility from next time onwards.s o we can save our money and you can get another user. And it will add good fame to your app because many other apps are not providing cancellation facility
                              Mar 2, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 25, 2017
                              Justickets Customer Care's response
                              Hi Ajay,

                              Thank you for writing in to us with your feedback!

                              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                              Regards,
                              Justickets Team
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                                S
                                Sheelamdathu
                                from Anantapur, Andhra Pradesh
                                Jan 22, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500018

                                This is Dathu request you that I want to cancel movie tickets. I booked 3 tickets on 24th Jan'17, just I want to cancel those tickets.. Pl do the needful.This is to request you that I want to cancel movie tickets. I booked 3 tickets on 24th Jan'17, just I want to cancel those tickets.. Pl do the needful. So, please do the favour to me. Actually I booking on 22nd Jan but it was booked on 24the Jan. So please cancel the tickets and refund the amount to same bank account.
                                Feb 24, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2017
                                Justickets Customer Care's response
                                Hi Sheelamdathu,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
                                Please cancel tickets of Gouthamiputra Shathakarni, KLVVL16M & 72EJ8ZAI SCREEN1 SIRI MULTIPLEX NELLORE SEAT NUMBERS E1 TO E8 TOTAL 8 TICKETS
                                CONTACT NUMBER [protected]
                                Justickets Customer Care's response, Jan 24, 2017
                                Verified Support
                                Hi Atla,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
                                Sir please cancel my tickets for SCU8RTXC for kHAIDI NO.150 movie on 17 JAN 2017, at 2.30 pm at cinesqare balcony C1, C2, C3, C4, C5, C6 PLEASE refund my money to my bank.My name iS BENARJIand my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.
                                Justickets Customer Care's response, Jan 24, 2017
                                Verified Support
                                Hi Benarji,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
                                Sir, I was booked 10 tickets on 15/01/2017 that show was cancelled but money is not refunded in my wallet I was booked through justicket wallet, please solve this problem immediately
                                Justickets Customer Care's response, Jan 24, 2017
                                Verified Support
                                Hi Krish,

                                Thank you for writing in to us!

                                Please share your issue in detail with your registered mobile number and email address by writing an email to [email protected], we shall check and update the show cancellation/refund status right away.

                                Regards
                                Justickets Team
                                I have booked tickets for khaidi no. 150 with code EQ2VP8TD AT SRI LAKSHMI NARASIMHA PICTURE PALACE THEATRE G01, G02, G03, G04, G05, G06.SUBMIT MY MONEY TO MY BANK.I WILL FEEL HAPPY IF YOU CANCEL THESE TICKETS .THANK YOU
                                Justickets Customer Care's response, Feb 1, 2017
                                Verified Support
                                Hi Pottadhinesh,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
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                                  S
                                  Sudheer naram
                                  from Vijayawada, Andhra Pradesh
                                  Jan 21, 2017
                                  Resolved
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                                  Resolved

                                  I'll recharged two times in my wallet in justickects I.e is the amount of 350 and 348 rupees and the amount had debited in my bank account but the amount is appear in wallet is 350 rupees only and 348 rupees is missing and it doesn't appear in my wallet so I want my money back to my back account..
                                  That what I want...
                                  I already call and message many times to the justickects but still my issue is not solve ..
                                  So I want my refund back to my account.
                                  Feb 24, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2017
                                  Justickets Customer Care's response
                                  Hi Sudheer,

                                  Thank you for writing in to us!

                                  Apologies for the inconvenience caused. There seems to have been a problem here and the Wallet has failed to update after a transaction. Such errors happen rarely with Justickets. We have resolved the issue, kindly check your wallet balance now.

                                  In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

                                  Assuring you the best of our services always.

                                  Regards,
                                  Justickets Team
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                                    P
                                    Pradeep Kumar Chittajallu
                                    from Bhimavaram, Andhra Pradesh
                                    Jan 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530018

                                    Movie name: constable venkataramaiah
                                    theatre, screen: sukanya comples, sukanya
                                    location: gopalapatnam, visakhapatnam
                                    class and seat: balcony:a14
                                    show date and time: 22 jan 16, 05:45 pm
                                    booking code: haz31826
                                    amount total: rs.74.33

                                    i have received a messeage that the above show was cancelled, pl refund the amount immediaterly to my account not for 10 15 days delay for further bookings from justtickets pl refund immeadeterly
                                    Feb 24, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2017
                                    Justickets Customer Care's response
                                    Hi Pradeep,

                                    Thank you for writing in to us!

                                    Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update you the show cancellation/refund status right away.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
                                    I booked a ticket via justtickets.in .But the theatre owner of metro theatre kothapeta, guntur has already booked and given the seats of the my booked seats to other customers and answered rudely .I haven't seen the movie . So please return my money and investigate the matter
                                    Justickets Customer Care's response, Jan 24, 2017
                                    Verified Support
                                    Hi Basu,

                                    Thank you for writing in to us!

                                    Very sorry to hear that. Please your registered mobile number and email address by writing an email to [email protected], we shall check and update you right away.

                                    Regards
                                    Justickets Team
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                                      S
                                      surada satish
                                      from Hyderabad, Telangana
                                      Jan 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: East Godavari, Andhra Pradesh, 533005
                                      Website: JUSTICKETS

                                      Hi this is satish i have booked 2 tickets in KR Complex venugonda, theatre at chilakaluripeta Sheat no : E07, E08 my booking code : D86UUPCT. through online banking and amount date : 10.01.17 show time night 9.00pm show. my contact no : [protected] . i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site...
                                      Feb 24, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Jan 21, 2017
                                      Updated by surada satish
                                      hi this is satish i have booked 3 tickets in KR Complex venugonda, theatre at chilakaluripeta.but tickets are not confirmed, money dibeted in net banking amount : 621.75, through online banking and amount date : 10.01.17 show time night 6.00pm show. my contact no : [protected] . i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site... i have no avidence, only refund massage.
                                      Verified Support
                                      Jan 24, 2017
                                      Justickets Customer Care's response
                                      Hi Satish,

                                      Thank you for writing in to us!

                                      Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                      Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                      In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                      In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

                                      Assuring you the best of our services always.

                                      Regards,
                                      Justickets Team
                                      Hi Sathish,
                                      I have booked 2(Two) tickets on 22-1-17 in Kakinada, Anand Theatre Morning show but tickets not confirmed amount debited from bank My Order No 218921 paid Rs 272/- My query No 70150

                                      Kindly look into the matter and settle my account as early as possible and inform me through SMS or mail

                                      Regards,
                                      Subbarao,
                                      [protected]
                                      Justickets Customer Care's response, Jan 24, 2017
                                      Verified Support
                                      Hi Subbarao,

                                      Thank you for writing in to us!

                                      Your money will be debited from your Justickets Wallet only if your Assisted order is processed. In your case the money is in your Justickets Wallet as the order wasn't processed.

                                      In case of any further assistance or clarification on this issue, please drop an email to [email protected]. We will look into it right away.

                                      Assuring you the best of our services always.

                                      Regards,
                                      Justickets Team
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                                        A
                                        amul92
                                        from Visakhapatnam, Andhra Pradesh
                                        Jan 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: Guntur, Andhra Pradesh, 522001
                                        Website: www.justickets.in/guntur

                                        Hi this is ramaswamy i have booked 2 tickets in pallavi theatre at guntur.Through online banking but tickets are not booked and amount debited my account. Booking date : 20.01.2017 & show time evening 6.00pm show. My contact no : [protected]. i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site
                                        Feb 25, 2017
                                        Complaint marked as Resolved 
                                        Justickets customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 24, 2017
                                        Justickets Customer Care's response
                                        Hi Amul,

                                        Thank you for writing in to us!

                                        Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                        Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                        In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                        In case of any further assistance or clarification on this issue, please reply to this email.

                                        Assuring you the best of our services always.

                                        Regards,
                                        Justickets Team
                                        Date i booked=18/01/17
                                        resolution for my complaint is = send my tickets to my email.
                                        my email id =[protected]@gmail.com
                                        Justickets Customer Care's response, Jan 24, 2017
                                        Verified Support
                                        Hi,

                                        Thank you for writing in to us!

                                        Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update your booking/Payment status right away.

                                        Assuring you the best of our services always.

                                        Regards,
                                        Justickets Team
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