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Justickets Complaints & Reviews

3.8
Updated: Aug 12, 2023
Complaints 565
Resolved
422
Unresolved
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Justickets reviews & complaints page 14

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E
eshwar sivaram
from Sathupalli, Telangana
Apr 29, 2017
Resolved
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Resolved

Address: Visakhapatnam, Andhra Pradesh, 530017
Website: www.justickets.in

In a hurry i booked my tickets for wrong theatre instead of jagadamba i booked for sharada. I booked out four tickets. Of rs.885. I want to cancel my tickets now and want my money to be refunded back to my account. My book code is m18lu6zn. Please sort out my problem and refund my amount back to my account. My mail [protected]@gamil.com. My ph [protected]. Now i want to cancel my tickets from sharada, jagadamba vizag.
Apr 29, 2017
Complaint marked as Resolved 
fraud dont believe this site
Justickets customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
Justickets Customer Care's response
Hi Eshwar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
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    C
    chinni9143
    from Hyderabad, Telangana
    Apr 29, 2017
    Resolved
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh, 530016

    Hi,
    This is rama lakshmi, from visakhapatnam. Yesterday i book tickets for bahuballi, i didnt book tickets but my money is deducted at last process of transaction.. Can you refer it and refund my money to below account number [protected]. Please find the transcation attached soft copy

    My mail id : [protected]@gmail.com

    Waiting for your reply...
    +1 photos
    Jun 10, 2017
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Verified Support
    May 08, 2017
    Justickets Customer Care's response
    Hi Chinni,

    Thank you for writing in to us!

    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
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      F
      Faizal Muhamed
      from Chennai, Tamil Nadu
      Apr 29, 2017
      Resolved
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      Resolved

      Address: Thiruvananthapuram, Kerala, 695312
      Website: www.justickets.in

      I have booked tickets for baahubali 2, but after the payment, their was no tkts given back, in my phone number their also a confirmation message came that it said 'your payment has been processed'. After all this thier was no tkts given to me now i need a refund of rs.460 which i have paid for 4 tkts in justickets,
      Email: [protected]@gmail.com, mbno:[protected], reply back its argent
      Jun 11, 2017
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      May 08, 2017
      Justickets Customer Care's response
      Hi Faizal,

      Thank you for writing in to us!

      Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

      Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
      In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

      In case of any further assistance or clarification on this issue, please reply to this email.

      Assuring you the best of our services always.

      Regards,
      Justickets Team
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        K
        Kethan Sai
        from Sirsilla, Telangana
        Apr 29, 2017
        Resolved
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        Resolved

        Sir, i booked 5 tickets on 29-apr-2017 for bahubali 2 the conclusion, in maheswaari cinema in maheshawaram. I want that 5 tickets to be cancelled and refund my money because i thought it was koti ' s maheshwaram theatre. The booking i'd - a40dtj7r. Seats are upper balcony c13-17. Which is for 6pm show on 29 april 2017.

        Thanking u, please refund me.
        Yours faithfuly,
        Kethan ([protected]).
        +1 photos
        Jun 14, 2017
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        May 08, 2017
        Justickets Customer Care's response
        Hi Kethan,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
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          B
          b.revanth
          from Visakhapatnam, Andhra Pradesh
          Apr 29, 2017
          Resolved
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          Resolved

          Address: Visakhapatnam, Andhra Pradesh, 530009

          In a hurry i booked my tickets for wrong date instead of 29 april i booked for may 2. I booked out four tickets. Of rs.885. I want to cancel my tickets now and want my money to be refunded back to my account. My book code is rpngre4. Plz sort out my problem and refund my amount back to my acoount. My mail [protected]@gamil.com. My ph [protected]. Now i want to cancel my tickets from melody 4k dolby jagadamba vizag.
          Apr 29, 2017
          Complaint marked as Resolved 
          thank you
          Justickets customer support has been notified about the posted complaint.
          Apr 29, 2017
          Updated by b.revanth
          problem resolved
          Apr 29, 2017
          Updated by b.revanth
          thank you just tickets
          Verified Support
          May 08, 2017
          Justickets Customer Care's response
          Hi Revanth,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
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            V
            vinithasrikakula
            from Hyderabad, Telangana
            Apr 28, 2017
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500085
            Website: justickets

            Hi team,

            I tried to pre book for bahubali-2 telugu movie and after i selected the theatre and tickets, it asked me to recharge your account. So i recharged for rs 465 and i even got text message saying that your wallet has been recharged and even money got deducted from my account. But when i checked my just tickets wallets its showing current balance as rs 0 and even tickets are not booked.

            So please assist me through this.

            Regards,
            S Vinitha
            Jun 6, 2017
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            May 05, 2017
            Justickets Customer Care's response
            Hi Vinitha,

            Thank you for writing in to us!

            Very sorry for that, Please share your registered mobile number or email address by writing an email to [protected]@justickets.in, we shall check and update you the status of your recharge right away.

            Assuring you the best of our services always.

            Regards,
            Justickets Team
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              V
              viraat mandala
              from Hyderabad, Telangana
              Apr 28, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh
              Website: Justickets

              These are the worst services I have ever seen, I have booked dress circle tickets for bahubali movie on 29th April at ganesh theater bearing booking code KZLJ49ZG
              As I am not intended to watch it I made a mail and sent it to just tickets
              They accepted my request and cancelled the tickets, informing that my refund will be credited to my mobikwik or justickets wallet but it hasn't happened till now
              Please take my complaint and take a action on the issue
              +1 photos
              Apr 29, 2017
              Complaint marked as Resolved 
              They provided me the refund
              Justickets customer support has been notified about the posted complaint.
              Verified Support
              May 08, 2017
              Justickets Customer Care's response
              Hi Viraat,

              Thank you for writing in to us with your feedback!

              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

              Regards,
              Justickets Team
              Refund needed
              Justickets Customer Care's response, May 8, 2017
              Verified Support
              Hi Viraat,

              Thank you for writing in to us with your feedback!

              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

              Regards,
              Justickets Team
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                N
                Nehru kasturi
                from Hyderabad, Telangana
                Apr 28, 2017
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                I had booked '3' tickets for the movie bahubali2 in sukanya theater gopalapatnam
                My money got deducted but, i didn’t receive any confirmation message regarding transaction ("ref pos justickets 52317") for rs 663 on 28/04/2017
                Thank you for using your sbi debit card 510xx8523 for a purchase worth rs663 on pos justickets52317 at justickets com txn# 750071...
                Plz refund the money.. Contact no. [protected]
                Justickets customer support has been notified about the posted complaint.
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                  S
                  Sandrana Guna
                  from Visakhapatnam, Andhra Pradesh
                  Apr 28, 2017
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                  Address: 530012
                  Website: justickets'

                  Date:27/104/1997 time : 2:00pm - 3:00pm
                  Client number : [protected] & [protected]
                  Tickets are not booked but amount was debited from my bank and the transctions done in six times the total worth of transction is 1326/- please refund my money in my wallet
                  Bank details: state bank of india
                  Transction id : tnx#888563, tnx#884863, tnx#891379, tnx#894064, tnx#898598, tnx#905931
                  Thearter : sreekanya (Gajuwaka) all transction are done in 2 numbers
                  Gmail:[protected]@gmail.com
                  +2 photos
                  Justickets customer support has been notified about the posted complaint.
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                    S
                    Sandrana Guna
                    from Visakhapatnam, Andhra Pradesh
                    Apr 28, 2017
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                    Address: 530012
                    Website: justickets

                    Date:27/104/1997 time : 2:00pm - 3:00pm
                    Client number : [protected] & [protected]
                    Tickets are not booked but amount was debited from my bank and the transctions done in six times the total worth of transction is 1326/- please refund my money in my wallet
                    Bank details: state bank of india
                    Transction id : tnx#888563, tnx#884863, tnx#891379, tnx#894064, tnx#898598, tnx#905931
                    Gmail: [protected]@gmail.com
                    +2 photos
                    Justickets customer support has been notified about the posted complaint.
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                      P
                      Pat Esh
                      from Visakhapatnam, Andhra Pradesh
                      Apr 28, 2017
                      Resolved
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                      Resolved

                      Address: Guntur, Andhra Pradesh, 91

                      I debited my money in my bank card bahubali movie in 5 tickets, at 03:05pm amount836.25, my new card sbh card no: [protected], 03/22, my mail - [protected]@gmail.com, my no: [protected], guntur, siva theater, please solve my problem to get back my money refund me, y this faced problem to all o[censored]s, how to get back refund money we or, plz solve immediatli
                      May 29, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 28, 2017
                      Justickets Customer Care's response
                      Hi Pat,

                      Thank you for writing in to us!

                      Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                      Please click My account option and check your booking history to find out the confirmed bookings.

                      Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                      In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                      In case of any further assistance or clarification on this issue, please reply to this email.

                      Assuring you the best of our services always.

                      Regards,
                      Justickets Team
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                        A
                        Arjunnetha
                        from Delhi, Delhi
                        Apr 28, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        The thing is that i had booked baahubali tickets in justtuckets.com but the thing is that money was deducted from my credit card but the ticket was not at all booked. I want my money back or otherwise confirm my tickets. Please respond quickly what the decision you take to solve my problem. Plzzzzz sir respond quickly plzzzzz ticket/refund in a few hours
                        May 31, 2017
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 28, 2017
                        Justickets Customer Care's response
                        Hi Arjunnetha,

                        Thank you for writing in to us!

                        Please share your registered mobile number or email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                        Regards,
                        Justickets Team
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                          N
                          Navya Sai
                          from Bengaluru, Karnataka
                          Apr 27, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 521137
                          Website: Justickets

                          I installed justickets app for booking bahubali 2 movie tickets. It asked for credit of amount to justickets app wallet. I successfully debited the amount from my bank account through internet banking, i have a message from bank too that the amount had been debited. But, the amount is not credited to the wallet. Where the amount been lost??? It's approximately 1500/- rs. Please credit it back to my account it's so mean less to do this...!!
                          May 29, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 28, 2017
                          Justickets Customer Care's response
                          Hi Navya,

                          Thank you for writing in to us!

                          Please share your registered mobile number or email address by writing an email to [protected]@justickets.in, we shall check and update your booking/Payment status right away.

                          Regards,
                          Justickets Team
                          Hello sir how to cancel my ticket by mistake I booked BAHUBHALI movie SriLaxmi Deluxe, Karmanghat on 30th April instead of 27th April 2017. please rectify my mistake thanking you sir

                          Money debited from my bank account but not credited to the justo lets app - Comment #2716073 - Image #0
                          Justickets Customer Care's response, Apr 28, 2017
                          Verified Support
                          Hi Sathireddy,

                          Thank you for writing in to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards,
                          Justickets Team
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                            M
                            Mohd Gaffar
                            from Chandur, Telangana
                            Apr 27, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500058

                            I booked the ticket of justickets booking pqu8q5qe for baahubali 2 - the conclusion (U/a) on 28 apr 2017, 10:00 pm at indra theatre, indra. Balcony: i09, and i want to cancel the ticked, and refund my money. I transfer the throw paytam no [protected], email : [protected]@gmail.com.
                            I want to cancled the ticked. Either book my ticket on 29th 10:00pm.
                            May 29, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 28, 2017
                            Justickets Customer Care's response
                            Hi Mohd,

                            Thank you for writing in to us with your feedback!

                            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                            Regards,
                            Justickets Team
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                              R
                              Ramkrishna b
                              from Hyderabad, Telangana
                              Apr 27, 2017
                              Resolved
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                              Resolved

                              I am Ramakrishna booked bahubali-2 tickets 4 nos on[protected] but not confirmed yet and one email received from www.justickets.in and suggested to cancel the tickets order so please cancel the tickets and refund my amount of Rs 380 in my account.

                              My order No : 268957
                              Transaction Id: [protected]
                              My email Id: ramkrishna6066 @gmail.com
                              Mob no: [protected]
                              May 29, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Apr 27, 2017
                              Updated by Ramkrishna b
                              I am ramakrishna booked 4 nos of tickets to bahubali - 2 movie on[protected]. Tickets are not confirmed on[protected] evening show. One email received from your side to cancel the tickets order so pls cancel the order and refund my amount

                              Order no: 268957
                              Transaction no: [protected]
                              My email i'd : [protected]@gmail.com
                              My mobile no: [protected].

                              Regards.
                              Ramakrishna.
                              Verified Support
                              Apr 28, 2017
                              Justickets Customer Care's response
                              Hi Ramakrishna,

                              Thank you for writing in to us!

                              Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                              Regards,
                              Justickets Team
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                                S
                                shahrukhkhan7140
                                from Hyderabad, Telangana
                                Apr 27, 2017
                                Resolved
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                                Resolved

                                Address: 600004
                                Website: justickets.in

                                Hi
                                I have booked tickets for baahubali 2 - the conclusion at big cinemas: priya in tenali on[protected]. My booking code is fa8a0rgn. I booked 2 seats j9, j10 in balcony for 10.00 pm show. Accidentally in hurry i mentioned my mail id wrong so as a result of that i did not receive any confirmation mail.
                                My correct mail id is [protected]@gmail.com
                                But i mentioned it as [protected]@gmail. Con
                                I misktakenly typed 'n' instead of 'm' in the word "com".
                                O i request you to rectify the problem and send me the confirmation mail to the mail id: [protected]@gmail.com.

                                I will also attach the image below so that u can check the wrong mentioned email id

                                Name : m. Anil kumar
                                Contact no : [protected]
                                +1 photos
                                May 31, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 28, 2017
                                Justickets Customer Care's response
                                Hi Anil,

                                Thank you for writing into us.

                                You may use the retrieve booking option and supply the email ID entered earlier ([protected]@gmail. Con) and print your tickets. You may use your mobile number to login and replace your correct email address.

                                Regards
                                Kaarthik K
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                                  S
                                  Saraswathi Kodipalli
                                  from Hyderabad, Telangana
                                  Apr 27, 2017
                                  Resolved
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                                  Resolved

                                  Website: just tickets

                                  Sir i've booked tickets for sunday 30.04.17 at shanthi theatre. Please cancel my booking. Since there was no location beside the theatre name i thought it was narayanaguda shanthi theatre but later after bookig it was given that it is madhira shanthi theatre. Please do cancel it. My booking id is dik5p8rr for bahubali 2-the conclusion on 30 apr 2017 02:30pm at shanthi theatre, shanthi balcony e10, e11, e12, e13. Please cancel my booking and refund my money. Thank you!
                                  +1 photos
                                  May 29, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2017
                                  Justickets Customer Care's response
                                  Hi Saraswathi,

                                  Thank you for writing in to us with your feedback!

                                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                  Regards,
                                  Justickets Team
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                                    Satya Siddhardha
                                    from Vijayawada, Andhra Pradesh
                                    Apr 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530003
                                    Website: www.justickets.in/account

                                    Mail:[protected]@gmail.com
                                    Justickets phone number:-[protected]
                                    I booked a ticket for bahubali 2... Transaction is done and my money from bank is debited...
                                    (669 rupees)... From state bank of india net banking
                                    And after transaction is done... There is a message stating that your tickets are not book... But my money from bank is deducted... This is not the first time i am facing this problem... So please make it refund to my bank account as soon as possible... Plz sir... Asthe money is very urgent for me there is no source to buy ormake any trasactions...
                                    +1 photos
                                    May 29, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 28, 2017
                                    Justickets Customer Care's response
                                    Hi Satya,

                                    Thank you for writing in to us!

                                    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                    In case of any further assistance or clarification on this issue, please reply to this email.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
                                    Verified Support
                                    Apr 28, 2017
                                    Justickets Customer Care's response
                                    Hi Satya,

                                    Thank you for writing in to us!

                                    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                    In case of any further assistance or clarification on this issue, please reply to this email.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
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                                      srikanth simhadri
                                      from Visakhapatnam, Andhra Pradesh
                                      Apr 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: Visakhapatnam, Andhra Pradesh, 530026
                                      Website: JUSTTICKETS

                                      Date of the incident :[protected] &[protected]
                                      Client number : +91 [protected]

                                      Hi, i am srikanth, on 10.04.2017 i have booked 2 pre booking tickets through netbanking and showing amount on that day of rs.236/- on but don't get any mail or message for ticket confirmation from just tickets. On 26.04.2017 i have signin my account and seeing the ticket status but tickets was not cofirmed and showing the balance amount of rs.208/- and i have paid also through netbanking but no confirmation received from just tickets, and i donot get mail or message confirmation also, may please refund my amount of rs.236+208. The transaction/reference id's are as follows
                                      I) [protected]igabcnady6
                                      Ii) [protected]igabeyzbt3

                                      Name: srikanth simhadri
                                      Mail id: ganesh. [protected]@gmail.com
                                      Location: visakhapatnam, andhrapradesh
                                      May 29, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Apr 27, 2017
                                      Updated by srikanth simhadri
                                      Date of the Incident :[protected] &[protected]
                                      Movie Name: BABHBALI2

                                      Client number : +91 [protected]

                                      Hi, i am srikanth, On 10.04.2017 i have booked 2 pre booking tickets through netbanking and showing amount on that day of Rs.236/- but don't get any mail or message for ticket confirmation from just tickets. On 26.04.2017 i have signin my account and seeing the ticket status but tickets was not cofirmed and showing the balance amount of Rs.208/- paid through netbanking but no confirmation received from JUST TICKETS, may please refund my amount of Rs.236+208. The Transaction/Reference id's are as follows
                                      i) [protected]IGABCNADY6
                                      ii) [protected]IGABEYZBT3

                                      Name: SRIKANTH SIMHADRI
                                      Mail id: ganesh.[protected]@gmail.com
                                      Location: Visakhapatnam, Andhrapradesh
                                      Verified Support
                                      Apr 28, 2017
                                      Justickets Customer Care's response
                                      Hi Srikanth,

                                      Thank you for writing in to us!

                                      Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                                      Regards,
                                      Justickets Team
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                                        V
                                        viraat mandala
                                        from Hyderabad, Telangana
                                        Apr 27, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh

                                        It is very disgusting that just tickets have given me dress circle tickets for bahubali movie on 29th april at ganesh theater bearing booking code kzlj49zg. I am not at all interested to watch it as it is dress circle.
                                        These are the worst services i have ever seen. If there is any technical problem. I request you to please cancel my booking and refund my money
                                        But i am not going to watch the movie
                                        So i request you to please kindly solve my problem as soon as possible
                                        Apr 29, 2017
                                        Complaint marked as Resolved 
                                        They provided me the refund
                                        We have amount in just ticket wallet we dont know how to transfer money to bank account please do need full to us
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