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Justickets Complaints & Reviews

3.8
Updated: Aug 12, 2023
Complaints 565
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422
Unresolved
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Justickets reviews & complaints page 13

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R
rajareddyraju
from Kavali, Andhra Pradesh
May 10, 2017
Resolved
Report
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Resolved

Address: Prakasam, Andhra Pradesh, 523001
Website: justtickets booking

Dear sir/madam, on 08/05/2017 09:40am i have choosen to book my tickets in ratnamahal ongole for bahubali conclusion picture. At first the amount was credited from my account but tickets was not confirmed. Second time in 6 minutes period return applied for same seats in next attempt the attempt was success but in both transactions amount was credited from my account. Please refund my amount.
Jun 11, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Justickets Customer Care's response
Hi Raja,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

Regards,
Justickets Team
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    C
    Ch.vijay
    from Vadodara, Gujarat
    May 9, 2017
    Resolved
    Report
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh, 530026

    I booked the bahuballi 2 tickets at vizag in gajuwaka sree kanya thertre on may 10th for (1st show) ticket cost total 442 and transcation as completed but i didn't got the tickets right now and transcation i'd was [protected] through icici bank and i didn't got information also i already complained to mail also so please try recovery as soon as possible...
    Ch. Vijay
    [protected]
    Jun 10, 2017
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2017
    Justickets Customer Care's response
    Hi Vijay,

    Thank you for writing in to us!

    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
    Please provide about my ticket I just booked ticket payment is also done but ticket not received
    Justickets Customer Care's response, May 17, 2017
    Verified Support
    Hi Dadala,

    Thank you writing in to us!

    We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

    Regards,
    Justickets Team
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      G
      gokulkraj
      from Bengaluru, Karnataka
      May 8, 2017
      Resolved
      Report
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      Resolved

      Address: Palakkad, Kerala, 678101
      Website: justickets.com

      Dear sir/madam, i am dr gokul k raj, on 08.05.2015 i have booked movie tickets using justickets. I have done payment using south indian bank debit card. Money has debited from my account but ticket was not generated (Neither sms received nor page redirected to ticket conformation page) i am sendnig you my transaction reference number you please got through it and please refund my money as soon as possible transaction refereence number [protected]gabgsbvm8 and credit the same to my account keep special interest in refunding my money today, i want to book some other tickets with that money. Thanking...
      Jun 10, 2017
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      May 08, 2017
      Updated by gokulkraj
      Dear sir/madam, i am dr gokul k raj, on 08.05.2015 i have booked movie tickets using justickets. I have done payment using south indian bank debit card. Money has debited from my account but ticket was not generated (Neither sms received nor page redirected to ticket conformation page) i am sending you my account details. South indian bank, a/c number-[protected], ifsc - sibl0000016, branch - chittur. Please refund my money as soon as possible credit the same to my account keep special interest in refunding my money today, thnk you...
      Verified Support
      May 10, 2017
      Justickets Customer Care's response
      Hi Gokulraj,

      Thank you writing in to us!

      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

      Regards,
      Justickets Team
      Tommorrow is a movie they still not updated or realeased the tickets in online when they will update or release the tickets just tickets work is to upload tickets very shortly online.it is not doing its work correctly we want to complaint on just tickets very angrily and strictly without any compramisation
      Justickets Customer Care's response, May 10, 2017
      Verified Support
      Hi Uday,

      Thank you writing in to us!

      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

      Regards,
      Justickets Team
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        R
        Ramana Kovulakonda
        from Mumbai, Maharashtra
        May 8, 2017
        Resolved
        Report
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        Resolved

        Address: 530011
        Website: www.justickets.in/visakhapatnam

        Dear sir,
        I booked bahubali2 ticket on 27th april 2017 from my hdfc net banking. Amount is debited from my bank account. But i didnt received confirmaton message from you about ticket booking. Pls refund my amount to my bank account.

        Hdfc account number:[protected]
        Mobile :[protected]
        Email id: ramana. [protected]@gmail.com
        Amount:rs.221.27
        Pls refund amount to my bank account.
        Jun 10, 2017
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        May 10, 2017
        Justickets Customer Care's response
        Hi Ramana,

        Thank you for writing in to us!

        Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

        Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
        In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

        In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

        Assuring you the best of our services always.

        Regards,
        Justickets Team
        Hello sir, just now I had booked bahubali tickets with justickets, the amount had been debited to u but I didn't get any confirmation msg, so I need my money back, Refund it immediately, wt the he'll is gng with it website, I'll not tolerate this type of incovinience, so as early as possible refund my amount otherwise send me the confirmation msg
        Justickets Customer Care's response, May 10, 2017
        Verified Support
        Hi Inthiaz,

        Thank you writing in to us!

        We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

        Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

        Regards,
        Justickets Team
        Dear Customer,

        The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant.

        In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write to [protected]@hdfcbank.com with a written confirmation from the merchant for non-receipt of funds.

        -Anay
        HDFC Bank Customer Assistance
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          P
          Padma Nagaraj
          from Hyderabad, Telangana
          May 8, 2017
          Resolved
          Report
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500005
          Website: Justtickets

          Dear sir/madam, i am j santosh kumar, yesterday night i have booked movie tickets using justickets. i have done payment using SBI online net banking. money has debited from my account but ticket was not generated (neither sms received nor page redirected to ticket conformation page) i am sendnig you my transaction reference number you please got through it and please refund my money as soon as possible transaction refereence number [protected]GABGSBVM8 and credit the same to my account keep special interest in refunding my money today, i want to book some other tickets with that money. thanking you regards rakesh mobile +91 [protected]
          Jun 10, 2017
          Complaint marked as Resolved 
          Justickets customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2017
          Justickets Customer Care's response
          Hi Padma,

          Thank you for writing in to us.

          We are really sorry for the inconvenience caused.

          There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

          In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

          Assuring you the best of our services always.

          Regards,
          Justickets Team
          Dear sir,
          I booked bahubali2 on 30th April 2017 from my bank account. Amount is debited from my bank account. But iam not received conformaton message from you. Pls refund my amount to my bank account.

          State bank of india
          Mobile :[protected], Email id: [protected]@gmail.com
          Amount:rs. 1106
          Pls refund amount to my bank account.
          Justickets Customer Care's response, May 10, 2017
          Verified Support
          Hi Gupta,

          Thank you for writing in to us.

          We are really sorry for the inconvenience caused.

          There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

          In case of any further assistance or clarification on this issue, please drop an email to [email protected].

          Assuring you the best of our services always.

          Regards,
          Justickets Team
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            G
            ganesan mathi
            from Coimbatore, Tamil Nadu
            May 6, 2017
            Resolved
            Report
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            Resolved

            Address: 641004
            Website: justicket

            Dear sir,
            Today morning i was booked eight tickets for bahubali2 movie in the cinemas @ coimbatore thru net banking rs 1236.00. My amount debited was my bank account. But ticket confirmation mail was yet not received. My money goes to your wallet account.
            It was very very disappointing to me, anyway refund my money rs 1236.00 at the earliest.
            Herewith attached screenshot for ticket booking history my bank account details given below my contact no :[protected]
            You should call me first
            Jun 12, 2017
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2017
            Justickets Customer Care's response
            Hi Ganesan,

            Thank you writing in to us!

            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

            Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

            Regards,
            Justickets Team
            Wc40k90v for bahubali tickets please cancel what is ur site yaar i booked for today its is booked for tomorrow tickets are u22 and u 23

            cancel these tickets and return my amount

            update ur site
            Justickets Customer Care's response, May 10, 2017
            Verified Support
            Hi Harivardhan,

            Thank you for writing in to us with your feedback!

            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

            Regards,
            Justickets Team
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              M
              Madhan Goud
              from Vijayawada, Andhra Pradesh
              May 5, 2017
              Resolved
              Report
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              Resolved

              Address: Ranga Reddy, Andhra Pradesh, 500049

              Dear sir,
              I booked bahubali2 on 3april, 2017 from my bank account. Amount is debited from my bank account. But iam not received conformaton message from you. Pls refund my amount to my bank account.
              Account. No:[protected]
              Card no last 4 nos:0574 (Sbi)
              Mobile :[protected]
              Email id: [protected]@gmail.com
              Amount:rs. 216.68
              Pls refund amount to my bank account.

              Thank you sir,...
              Jun 10, 2017
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2017
              Justickets Customer Care's response
              Hi Madhan,

              Thank you for choosing Justickets!

              Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

              Regards
              Justickets Team
              Can I change the my sheets . I have have already booked that sheets but.. just a small problem. Soo. Can I change the sheets
              Justickets Customer Care's response, May 10, 2017
              Verified Support
              Hi Kanhu,

              Thank you for writing in to us with your feedback!

              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

              Regards,
              Justickets Team
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                S
                srgoturu
                from Visakhapatnam, Andhra Pradesh
                May 5, 2017
                Resolved
                Report
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                Resolved

                Address: Visakhapatnam, Andhra Pradesh, 530046
                Website: www.justtickets.com

                I have booked tickets for bahubali 2 on 3-5-2017 for 2.30 pm show on 7.5.2017 for sangam theatre in visakhapatnam through net banking and an amount of rs.221.27 has been debited from my account. I have not received any confirmation from just tickets so far. Bank transaction reference no. Is igabgauwx5 03.05.2017.

                I request you to immediately send me the tickets or send communication regarding refund of the amount.
                Jun 10, 2017
                Complaint marked as Resolved 
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2017
                Justickets Customer Care's response
                Hi Srgoturu,

                Thank you writing in to us!

                We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

                Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                Regards,
                Justickets Team
                Sir, please cancel the tickets I have booked for Bahubali 2. And trigger a refund booking I'd is BSGP4AKA.
                Please cancel these tickets I have booked in just tickets.
                Justickets Customer Care's response, May 10, 2017
                Verified Support
                Hi Chaitanya,

                Thank you for writing in to us with your feedback!

                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                Regards,
                Justickets Team
                I need to cancel tickets
                Justickets Customer Care's response, May 10, 2017
                Verified Support
                Hi Harinath,

                Thank you for writing in to us with your feedback!

                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                Regards,
                Justickets Team
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                  C
                  Cherry s
                  from Hyderabad, Telangana
                  May 4, 2017
                  Resolved
                  Report
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                  Resolved

                  Address: 500017

                  Dear sir
                  We booked a ticket from just tickets mobile. Amount was debited from my account but we didn't received a ticket. Please let me know whether my tickets was confirmed or not.
                  I was booked ticket in ccpl malkajgiri Audi05 k1 and k2 seats.
                  Let me know about my confirmation or credit my amount to my account
                  As we visit the ccpl they r telling us that the seats was allouted for some other.
                  Kindly solve our prblm asap.
                  Other wise credit our amount to our account
                  Thank u
                  Raja ramesh
                  Jun 11, 2017
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2017
                  Justickets Customer Care's response
                  Hi Cherry,

                  Thank you writing in to us!

                  We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

                  Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                  Regards,
                  Justickets Team
                  Dear air i have booked tickets for babubali movie for the date[protected] with the 0E9YPMB0 code but in some difficult circumstance iam not able to go for movie so kindly cancel my ticket and crrdit the amount to the account which I used for booking
                  Kindly do the needfull

                  Yours customer
                  ANAND KUMAR JAKKAM
                  Justickets Customer Care's response, May 10, 2017
                  Verified Support
                  Hi Anand,

                  Thank you for writing in to us with your feedback!

                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                  Regards,
                  Justickets Team
                  Cancel my tickets having id YMDHPAQJ..and refund money
                  Justickets Customer Care's response, May 10, 2017
                  Verified Support
                  Hi GNS,

                  Thank you for writing in to us with your feedback!

                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                  Regards,
                  Justickets Team
                  I have booked two tickets for baahubali2 in visakhapatnam, at jagdamba theater
                  but only one ticket has been booked but my money has been cut of for two tickets so i want my money back for one ticket
                  booking code:EUKEFLOJ
                  Justickets Customer Care's response, May 10, 2017
                  Verified Support
                  Hi Uma,

                  Thank you for writing in to us!

                  Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                  Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                  In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                  In case of any further assistance or clarification on this issue, please drop an email to [email protected].

                  Assuring you the best of our services always.

                  Regards,
                  Justickets Team
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                    A
                    Ashwini14
                    from Hyderabad, Telangana
                    May 4, 2017
                    Resolved
                    Report
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                    Resolved

                    Address: Chittoor, Andhra Pradesh, 517501

                    I've booked bahubali movie tickets on dis app on may 4 2017, i wish to get my tickets by tomorrow morning before the show... Or atlst refund my money... I don't want single rupee to be gone waste... And if at al u want us to continue using app an rate good feedback, make sure to give the customers proper details an requirements such as ticket copy immediately after their booking... We don't have enough time to waste thinking if my order is confirmed or not... Respond and fix the problem immediately...
                    Jun 11, 2017
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Verified Support
                    May 10, 2017
                    Justickets Customer Care's response
                    Hi Ashwini,

                    Thank you writing in to us!

                    We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address for us to help you better.

                    Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                    Regards,
                    Justickets Team
                    Please refund my money I was booked bahubali tickets it was cancelled so refund my money.
                    Justickets Customer Care's response, May 10, 2017
                    Verified Support
                    Hi Venu,

                    Thank you writing in to us!

                    We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                    Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                    Regards,
                    Justickets Team
                    Sir..we booked bahubali 2 tickets in adVance in Kurnool anandh takies but we didn't get confirmation.. we received sms informing to cancel our advance tickets from justtickets..so we want to cancel d tickets.. our order no is 285060..tq
                    Justickets Customer Care's response, May 10, 2017
                    Verified Support
                    Hi Uma,

                    Thank you writing in to us!

                    Assisted orders can be canceled only by the customers. Please go to Homepage select My Account and then Assisted orders to cancel your order.

                    For further assistance please drop an email to [email protected], we shall look into it right away.

                    Regards,
                    Justickets Team
                    I have tried to book a ticket, the amount was deducted but I didn't get any acknowledgement, I tried it for the the second time, even for the second time the amount was deducted but no confirmation message, totally 442 rupees deducted, I want my money back...My contact email is [protected]@gmail.com
                    Justickets Customer Care's response, May 10, 2017
                    Verified Support
                    Hi Vamsi,

                    Thank you for writing in to us!

                    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                    In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                    In case of any further assistance or clarification on this issue, please drop an email to [email protected].

                    Assuring you the best of our services always.

                    Regards,
                    Justickets Team
                    My name Giri DV I will cancel my order tickets but i have some problem in this time at morning 8 am please cancel my order tickets
                    Justickets Customer Care's response, May 10, 2017
                    Verified Support
                    Hi Giri,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards,
                    Justickets Team
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                      R
                      ravipakala
                      from Bengaluru, Karnataka
                      May 3, 2017
                      Resolved
                      Report
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                      Resolved

                      Address: 500039
                      Website: just tickets

                      Justickets — Tickets not confirmed and amount debited
                      Ch chandu matsa on Apr 30, 2017
                      Dear sir,
                      I booked bahubali2 on 3rd may 2017 from my bank account. Amount is debited from my bank account. But iam not received conformaton message from you. Pls refund my amount to my bank account.

                      Axis bank Net banking
                      Mobile :[protected]
                      Email id: [protected]@gmail.com
                      Amount:rs. 289.12
                      Pls refund amount to my bank account.

                      Thank you sir, ...
                      Jun 10, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      May 03, 2017
                      Manju Goni's response
                      Refund the payment
                      Verified Support
                      May 10, 2017
                      Justickets Customer Care's response
                      Hi Ravi,

                      Thank you for writing in to us.

                      We are really sorry for the inconvenience caused.

                      There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                      In case of any further assistance or clarification on this issue, please reply to this email.

                      Assuring you the best of our services always.

                      Regards,
                      Justickets Team
                      I have paid the advace amount in ur justtickets app tickets are not confirmed and pls refund my amount
                      Justickets Customer Care's response, May 10, 2017
                      Verified Support
                      Hi Teja,

                      Thank you writing in to us!

                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                      Regards,
                      Justickets Team
                      I booked tickest with id 7YG8LPF5, 6PPEUWIR but now i want to cancel this so pls cancel this ticket and refund my money back
                      Justickets Customer Care's response, May 10, 2017
                      Verified Support
                      Hi Chandu,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
                      BOOKING CODE: EE36B0AV.
                      pls make the booking cancel.
                      i have searching for premier show at morning 9.00 am.unfortunately it has selected as night show.pls give response as soon as possible.
                      Contact:[protected]
                      mail:[protected]@gmail.com
                      thanks in advance.
                      Justickets Customer Care's response, May 10, 2017
                      Verified Support
                      Hi Kiran,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
                      Payment done but tickets didn't booked
                      Justickets Customer Care's response, May 10, 2017
                      Verified Support
                      Hi Manju,

                      Thank you writing in to us!

                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                      Regards,
                      Justickets Team
                      I have booked 3 tickets. My money of Rs.253 has been deducted for bahubali movie but i didn't get any code. To retrieve the ticket, it is asking code. Without code how can i generate the tickets. Please generate the code or refund the amount. Do as soon as possible. Waiting for your reply. Kindly do the needful.
                      Justickets Customer Care's response, May 10, 2017
                      Verified Support
                      Hi Priyathi,

                      Thank you writing in to us!

                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                      Regards,
                      Justickets Team
                      The theathre is really horrible when i entered the theathre and asked the guidance the people over there are very rude n were harsh.they misbehavied with me and with ladies.what the hell is this. i did not go to the film .this is really disgusting..i want complete refund of my payment..call me back in high priority

                      dinesh
                      [protected]
                      Justickets Customer Care's response, May 10, 2017
                      Verified Support
                      Hi Dinesh,

                      Thank you writing in to us!

                      Very sorry about that, we would like to understand more about your issue. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                      Regards,
                      Justickets Team
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                        V
                        vasudante
                        from Machilipatnam, Andhra Pradesh
                        May 3, 2017
                        Resolved
                        Report
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                        Resolved

                        Address: 501421
                        Website: justickets.com

                        Sir, i had reserved bahubali ticket from justdial portal, at first i choose a seat and paid it from my sbi, but i didnt got any confirmation message for that seat., so i again tried to reserve and the exact seat was available there. So i again reserved it, secondly i succeeded. But for the first one i had to be refunded. So please let me have my money. Plz..
                        Jun 12, 2017
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Apr 28, 2017
                        Bingi Nagaraju's response
                        I will see later
                        Apr 28, 2017
                        Bingi Nagaraju's response
                        I will see later
                        Verified Support
                        May 10, 2017
                        Justickets Customer Care's response
                        Hi Vasu,

                        Thank you writing in to us!

                        We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

                        Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                        Regards,
                        Justickets Team
                        I will see later but I am going the village please cancel my ticket
                        Justickets Customer Care's response, May 10, 2017
                        Verified Support
                        Hi Bingi,

                        Thank you for writing in to us with your feedback!

                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                        Regards,
                        Justickets Team
                        Booking No:- U9CVSTWG. I have booked 2 tickets for Bahubali at Tenali Big Cinemas Priya For tommorow. Kindly cancel this and refund money.
                        Justickets Customer Care's response, May 10, 2017
                        Verified Support
                        Hi Naseer,

                        Thank you for writing in to us with your feedback!

                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                        Regards,
                        Justickets Team
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                          V
                          Venkata Ramana Rao Kanneti
                          from Delhi, Delhi
                          May 2, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: Khammam, Andhra Pradesh
                          Website: justickets

                          This is k. V. Ramana rao, advocate and notary from khammam town and district of telangana state. Today morning i have booked the three (3) bahubali2 cinema tickets 6.15 pm show on 4th may of 2017 in thirumala theater, in our city khammam.
                          And we have received a message from our bank amount of rs. 346.06 amount was debited towards payment of the above three tickets. But we have not received the confermation message from you and the online tickets availability is also not showing that the tickets were booked. Ticket numbers d14, d15 and d16. Kindly go through this and comform our tickets which we have booked today. My cell no. [protected].
                          Jun 9, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Verified Support
                          May 08, 2017
                          Justickets Customer Care's response
                          Hi Venkata Ramana,

                          Thank you for writing in to us.

                          We are really sorry for the inconvenience caused.

                          There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                          In case of any further assistance or clarification on this issue, please reply to this email.

                          Assuring you the best of our services always.

                          Regards,
                          Justickets Team
                          Booking tickets not getting code yesterday 4-5-2017 location Tandur shantmahal thetar I have book tickets and not get the booking code and my a/c debited the amount Your Transaction Ref No IGABGGBBC9 for Rs.506.0 on 04-May-17 17:44 plz refund my amount
                          Justickets Customer Care's response, May 8, 2017
                          Verified Support
                          Hi Anil,

                          Thank you for getting in touch with us!

                          We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

                          Regards,
                          Justickets Team
                          I am booking the ticket payment confirmed but ticket not generated. So please rectify this problem .
                          My account nu: [protected]
                          reference no: [protected]igabfjcet2
                          payment date: 29/04/2017
                          Justickets Customer Care's response, May 8, 2017
                          Verified Support
                          Hi Simhad,

                          Thank you for getting in touch with us!

                          We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

                          Regards,
                          Justickets Team
                          Please return my amount I my account...[protected]; 3 tickets booking baahubali2.. amount : 664, . T ID : IE07R0DS... Amount debit in my account. But tickets not booking.. please refund amount in my account & just ticket wallet also..

                          [protected]
                          Justickets Customer Care's response, May 8, 2017
                          Verified Support
                          Hi Prasad,

                          Thank you for choosing Justickets!

                          Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                          Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                          Regards,
                          Justickets Team
                          Sir i booked seats and i received confirmation mail.Bt one thing i dont know is that from where can i get the ticket...I request you to respond this msg as fast as possible..
                          Justickets Customer Care's response, May 8, 2017
                          Verified Support
                          Hi Monica,

                          Thank you for choosing Justickets!

                          We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

                          Regards,
                          Justickets Team
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                            S
                            sreenathgj
                            from Palghat, Kerala
                            May 2, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: 678633
                            Website: ticket cancellation

                            Kindly help me to cancel my tickets

                            Booking id - w7z860zb

                            Ticket summary
                            Ticket amount ₹ 200.00
                            Platinum - 2 x ₹ 100.00
                            Booking and other related charges ₹ 40.00
                            Platinum - 2 x ₹ 20.00
                            Service tax @ 14% ₹ 5.60
                            Platinum - 2 x ₹ 2.80
                            Swachh bharat cess @ 0.5% ₹ 0.20
                            Platinum - 2 x ₹ 0.10
                            Krishi kalyan cess @ 0.5% ₹ 0.20
                            Platinum - 2 x ₹ 0.10
                            Total ₹ 246.00
                            Jun 11, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            May 10, 2017
                            Justickets Customer Care's response
                            Hi Sreenath,

                            Thank you writing in to us!

                            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address for us to help you better.

                            Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                            Regards,
                            Justickets Team
                            I have booked tickets

                            card punched and money returned back

                            purpose not solved
                            Justickets Customer Care's response, May 10, 2017
                            Verified Support
                            Hi Tarangg,

                            Thank you writing in to us!

                            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address for us to help you better.

                            Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                            Regards,
                            Justickets Team
                            We have booked the tickets and transcation message has comed to me but the app does not give the booking code
                            Justickets Customer Care's response, May 10, 2017
                            Verified Support
                            Hi Saransh,

                            Thank you writing in to us!

                            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address for us to help you better.

                            Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                            Regards,
                            Justickets Team
                            I have booked a ticket for "Bahubali 2" in "Sushma Theater" in Vanastalipuram.
                            But the message I received regarding the confirmation is showing in "Maheswaram" which is too far to me and it is outside the city.
                            So I need my money back to my account.
                            Justickets Customer Care's response, May 10, 2017
                            Verified Support
                            Hi Chanakya,

                            Thank you writing in to us!

                            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and send it to [email protected] for us to help you better.

                            Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                            Regards,
                            Justickets Team
                            Helpful
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                              R
                              Rahul Chitnis
                              from Bengaluru, Karnataka
                              May 2, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: Belgaum, Karnataka, 591237

                              Sir, I have booked Bahubali movie of 8seats in Nipani, Rajashri theatre but I didn't got any booking Confirmation message (Seq/no[protected]. So please refund my amount soon.. My account balance is deducted, so I am requesting you to refund my amount..
                              Thanking you..
                              I hope you will go through my complaint.. Please refund as soon as possible..
                              Jun 8, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Verified Support
                              May 08, 2017
                              Justickets Customer Care's response
                              Hi Rahul,

                              Thank you for getting in touch with us!

                              We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

                              Regards,
                              Justickets Team
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                                H
                                Harsha Tvn
                                from Mavelikara, Kerala
                                Apr 30, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: 521332
                                Website: www.justickets.in/machilipatnam

                                I am harsha
                                sir we booked tickets for bahubali the conclusion we get money transfer message but booking confor matin is not get my gmail tharshavardhan [protected]@gmail.com please do any thing for this we are middle class family my account details is card Number

                                [protected]

                                Expiry Date
                                02 / 2024
                                CVV
                                •••
                                Your Name
                                TVNR PRASAD

                                [protected]@gmail.com

                                +91
                                [protected]
                                By clicking on 'Make Payment', you accept the Terms & Conditions of our website.
                                Jun 10, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Apr 26, 2017
                                Mrk Sasihas's response
                                Please refund my ticket
                                Verified Support
                                May 10, 2017
                                Justickets Customer Care's response
                                Hi Harsha,

                                Thank you for writing in to us!

                                Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                In case of any further assistance or clarification on this issue, please reply to this email.

                                Assuring you the best of our services always.

                                Regards
                                Justickets Team
                                Justickets Booking IAQGO95Q for Baahubali 2 - The Conclusion (U/A) on 01 May 2017, 11:00 AM at Rukmini Theatre, Rukmini. Balcony: K13 please cancel my ticket I am requesting you to cancel the ticket
                                Justickets Customer Care's response, May 10, 2017
                                Verified Support
                                Hi Sasihas,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
                                Hi, I have booked ticket for Bahubali 2 (miyapur) sai ranga Dts, On[protected] . But after ticket payment it turn into[protected].
                                i was pretty sure on particular date . i drop a mail to [protected]@justtickets.in,
                                but there is no response from your team.
                                Kindly revert me as soon as possible.
                                Ph:-[protected]

                                Thanks
                                Praveen .B
                                Justickets Customer Care's response, May 10, 2017
                                Verified Support
                                Hi Praveen,

                                Thank you writing in to us!

                                We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address for us to help you better.

                                Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                                Regards,
                                Justickets Team
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                                  C
                                  chandu matsa
                                  from Hyderabad, Telangana
                                  Apr 30, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh

                                  Dear sir,
                                  I booked bahubali2 for 3rd may 20017 on 30 april, 2017 from my bank account. Amount is debited from my bank account. But iam not received conformaton message from you. Pls refund my amount to my bank account.

                                  Net banking (Sbi) account last four digit :7875
                                  Mobile :[protected]
                                  Email id: [protected]@gmail.com
                                  Amount:rs. 442.55
                                  Pls refund amount to my bank account.

                                  Thank you sir,...
                                  Jun 9, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 08, 2017
                                  Justickets Customer Care's response
                                  Hi Chandu,

                                  Thank you for writing in to us.

                                  We are really sorry for the inconvenience caused.

                                  There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                                  In case of any further assistance or clarification on this issue, please reply to this email.

                                  Assuring you the best of our services always.

                                  Regards,
                                  Justickets Team
                                  Tickets booking cesukunte money cut aindhi kani tickets mathram enka raledu repe movie relise bahubali 2 enka tickets raledu money cut cesukunaru
                                  from kavali nellore distrcit in ap
                                  Justickets Customer Care's response, May 8, 2017
                                  Verified Support
                                  Hi Alfu,

                                  Thank you for getting in touch with us!

                                  We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

                                  Regards,
                                  Justickets Team
                                  Excuseme customer care provider i dont want tickets from u and try to refund my wallet money to me . And the service is worst of everything.I never saw such a worst service from years together. My money should be refunded to me...Justickets./

                                  email; [protected]@gmail.Com
                                  phone; [protected]
                                  hanmakonda
                                  warangal
                                  telangana
                                  Justickets Customer Care's response, May 8, 2017
                                  Verified Support
                                  Hi Raman,

                                  Thank you for choosing Justickets!

                                  Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                                  Regards,
                                  Justickets Team
                                  Justickets Booking QU95H8WY for Baahubali 2 - The Conclusion (U/A) . I have booked my tickets . I want to cancel them . Please refund my money . I will be happy i[censored] refund it by today .i am Chaitanya reddy [protected]
                                  Justickets Customer Care's response, May 8, 2017
                                  Verified Support
                                  Hi Chaitanya,

                                  Thank you for writing in to us with your feedback!

                                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                  Regards,
                                  Justickets Team
                                  Dear sir,
                                  I booked tickets on 18th may 20017 for bahubali2 through online, amount was deducted from my credit card, But tickets are not booked. so please refund money.

                                  Mobile :[protected]
                                  Amount: Rs.583/-

                                  Thank you sir, ...
                                  Justickets Customer Care's response, Jun 12, 2017
                                  Verified Support
                                  Hi Ascet,

                                  Thank you for getting in touch with us!

                                  We are unable to find booking details associated with this mobile number. We request you to please share the mobile number and email address used while making the booking by writing an email to [email protected], to enable us to identify your transaction.

                                  Regards,
                                  Justickets Team
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                                    F
                                    favourites Raju
                                    from Nagar Karnul, Telangana
                                    Apr 30, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 533105

                                    Sir/madam in justtickets.com i have booked four tickets in two theaters at almost same time so i want to cancel one booking code xhlesqte for 01 may 2017. I am requesting you to cancel my tickets and refund my amount. I can provide any information for you to cancel the tickets. Please make sure that i can get my amount refunded before the show started otherwise i may lose my money please sir/madam. Thank you
                                    Jun 9, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 05, 2017
                                    Justickets Customer Care's response
                                    Hi Raju,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
                                    Hello i need to Cancel my movie ticket of independence day resurgence on 27 april 2017 at 9:15 id:L3L0CNVZ seat no G08, G09 cancel my tickets and make refund.By mistake i have booked my tickets i want my money back to wallet
                                    make it as soon as possible plz resolve my problem as soon as possible
                                    Justickets Customer Care's response, May 5, 2017
                                    Verified Support
                                    Hi Sai,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
                                    I Mr t vRao booked 4 tickets fo sailaja theatre on date 30.04.2017 for bahubali movie and amount is debited from my account but sets no confirmation is not received .rs.669 is debited .so pls kindly refund the amount to my account.
                                    Punjab National bank account no [protected]ifsc code PUNB0046500, Vijayawada one branch
                                    Justickets Customer Care's response, May 5, 2017
                                    Verified Support
                                    Hi Venkateswara,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
                                    Sir i had booked tickets 4 seats in Hyderabad it's not conform
                                    Justickets Customer Care's response, May 5, 2017
                                    Verified Support
                                    Hi Tanvik,

                                    Thank you for writing in to us!

                                    Please share your registered mobile number and email address by writing an email to [email protected], we shall check and update you the Booking/Payment status right away.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
                                    Movie tickets cancel
                                    Justickets Customer Care's response, May 5, 2017
                                    Verified Support
                                    Hi Sai,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
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                                      J
                                      jason roy
                                      from Delhi, Delhi
                                      Apr 29, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear sir,
                                      I booked bahubali2 on 26 april, 2017 from my bank account. Amount is debited from my bank account. But iam not received conformaton message from you. Pls refund my amount to my bank account.

                                      Card no last 4 nos:8648 (Andhra bank)
                                      Mobile :[protected]
                                      Email id: [protected]@gmail.com
                                      Amount:rs. 230.71
                                      Pls refund amount to my bank account.

                                      Thank you sir,
                                      Jun 8, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 08, 2017
                                      Justickets Customer Care's response
                                      Hi Jason,

                                      Thank you for writing in to us!

                                      Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                      Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                      In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                      In case of any further assistance or clarification on this issue, please reply to this email.

                                      Assuring you the best of our services always.

                                      Regards
                                      Justickets Team
                                      Dear Customer,

                                      We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

                                      Regards,
                                      Andhra Bank Customer Service
                                      I booked a ticket using simpl.. When and where should I pay the money?
                                      Justickets Customer Care's response, May 8, 2017
                                      Verified Support
                                      Hi Dilip,

                                      Simpl shall intimate you on the payment.

                                      For any assistance please get in touch with me.

                                      Regards,
                                      Justickets Team
                                      Sir had mistaken for booking movie tickets to other date so i request you please cancel that tickets and refund me money
                                      booking id:-WP28PLS
                                      6 TICKETS PLEASE CANCEL THAT BOOKING ID TICKETS
                                      Justickets Customer Care's response, May 8, 2017
                                      Verified Support
                                      Hi Shaik,

                                      Thank you for writing in to us with your feedback!

                                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                      Regards,
                                      Justickets Team
                                      I have booked 4 tickets for bahubali 2 in kakinada on the release date.i booked it with assistant booking.the theater is Devi multiplex.please send the tickets very fast.its very urgent.Send the tickets to my email.My email account Id is [protected]@gmail.com
                                      Justickets Customer Care's response, May 8, 2017
                                      Verified Support
                                      Hi Satya,

                                      Thank you writing in to us!

                                      We see your tickets were confirmed and issued.

                                      Incase of further assistance please drop an email to [email protected].

                                      Regards,
                                      Justickets Team
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                                        V
                                        Vikas Bo
                                        from Bengaluru, Karnataka
                                        Apr 29, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hassan, Karnataka, 573103
                                        Website: Justtickets.in

                                        I have booked the tickets for Bahubali 2 movie in sadana theatre, Arsikere.
                                        Ticket confirmation message and email I have received. I went to theatre 1 hour before the show started. But no one at the theatre knows about the online booking for the tickets.
                                        I spoke to the customer care of the just tickets.in they are also not sure what to do and informed me to send the email for the enquiry. No response is given until now.

                                        Movie ticket booking ID: VN7MWIVG
                                        Mobile no: [protected]
                                        Jun 8, 2017
                                        Complaint marked as Resolved 
                                        Justickets customer support has been notified about the posted complaint.
                                        Apr 26, 2017
                                        Shiva Kumar Voolla's response
                                        I booked a tickets with atm card num [protected] I have two transactions 502049 and 329887
                                        Apr 26, 2017
                                        Shiva Kumar Voolla's response
                                        Good morning. I am Shiva Kumar I booked a tickets in your app that is just tickets with transaction numbers 502049 and 329887 and my money was debited but tickets was not generated. Please refund my money to me .I booked with [protected] account num
                                        Verified Support
                                        May 08, 2017
                                        Justickets Customer Care's response
                                        Hi Vikas,

                                        Thank you for writing in to us!

                                        Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                        Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                        In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                                        In case of any further assistance or clarification on this issue, please reply to this email.

                                        Assuring you the best of our services always.

                                        Regards,
                                        Justickets Team
                                        Verified Support
                                        May 08, 2017
                                        Justickets Customer Care's response
                                        Hi Shiva,

                                        Thank you for getting in touch with us!

                                        We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

                                        Regards,
                                        Justickets Team
                                        The thing is that i had booked baahubali tickets in justtuckets.com but the thing is that money was deducted from my debit card but the ticket was not at all booked. I want my money back . Please respond quickly what the decision you take to solve my problem. Plzzzzz sir respond quickly
                                        satyauday's reply, Jul 1, 2017
                                        why didint you resolve my complaint.and i have been waiting patiently for two months.
                                        Good morning. I am Shiva Kumar I booked a tickets in your app that is just tickets with transaction numbers 502049 and 329887 and my money was debited but tickets was not generated. Please refund my money to me .thank you
                                        Justickets Customer Care's response, May 8, 2017
                                        Verified Support
                                        Hi Shiva,

                                        Thank you for getting in touch with us!

                                        We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking by sending an email to [email protected], to enable us to identify your transaction.

                                        Regards,
                                        Justickets Team
                                        I have booked movie ticket in Movice Pass window. Booking ID No : 246078, still you have not confirm my ticket.

                                        Kindly confirm ticket urgently

                                        Thanks & best regards
                                        Sudheer Kumar
                                        [protected]
                                        Justickets Customer Care's response, May 8, 2017
                                        Verified Support
                                        Hi Sudheer,

                                        Thank you for getting in touch with us!

                                        We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking by sending an email to [email protected], to enable us to identify your transaction.

                                        Regards,
                                        Justickets Team
                                        Sir, iam from Hyderabad .I unfortunately booked tickets for bahuballi hindhi instead of Telugu in priya theatre, 3:00 pm, mallepally .Seat no.g18, g 19.Code is j55oh4m1 .Kindly cancel my tickets and repay to my account. it was urgent please help me out of this problem and repay me as soon as possible .
                                        Justickets Customer Care's response, May 8, 2017
                                        Verified Support
                                        Hi Madasu,

                                        Thank you for writing in to us with your feedback!

                                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                        Regards,
                                        Justickets Team
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