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Justickets Complaints & Reviews

www.justickets.in
3.8
Updated: Aug 12, 2023
Complaints 565
Resolved
422
Unresolved
143
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B
B B P Raja Sanjay
Mar 10, 2022
Resolved
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Resolved

Address: Peddapuram, East Godavari

Hello. Online movie tickets are always blocked by theatre management only in Lalitha, Sri Lalitha theatres located in East Godavari, Peddapuram. This is not a fair policy and hurting every time we want to purchase movie tickets online. When there is an online facility to book some tickets online, why theatre management is blocking online tickets ? Request you to please look into this and do the needful.
+1 photos
Apr 14, 2022
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2022
Justickets Customer Care's response Hi,

Thank you for writing in to us with your feedback!

We are continuously working towards improving our web and mobile apps and will be sure to look at how we can use your feedback to improve your future experience with Justickets.

Regards
Justickets Team
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    S
    SusmithaSoniaMuntha
    Feb 25, 2022
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    I am Susmitha. I have booked 3 tickets for bheemlanayak movie cost Rs.316.73 from justickets through gpay UPI today .But I did not get any confirmation of booking but money was debited. Request you to please provide the tickets or refund my money. I have given the screen shot for reference.
    Please respond as soon as possible

    Let me know if any information is required.
    Thank you,
    Justickets customer support has been notified about the posted complaint.
    View replies
    Hi Susmitha,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards
    Justickets Team
    Reply
    Hi Susmitha,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards
    Justickets Team
    Reply
    Hi Susmitha,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards
    Justickets Team
    Reply
    Hi ​,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards
    Justickets Team
    Reply
    Hi ​,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards
    Justickets Team
    Reply
    Hi susmitha,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards

    Justickets Team
    Reply
    Hi Vasu,

    Thank you for writing in to us.

    We are really sorry for the inconvenience caused.

    There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards
    Justickets Team
    Reply
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      B
      BALAJI CHINTALA
      Dec 25, 2021
      Resolved
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      Resolved

      Address: [email protected], 8309887927

      I have booked tickets for 25/12/21, 2:30PM show but tickets not booked whereas money has been deducted. Please resolve
      Please find the details as below

      Dear Customer, Thx for INB txn of Rs.388.57 Justickets. Ref IGAMRQAOE4
      Jan 25, 2022
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      Dec 25, 2021
      Justickets Customer Care's response       Hi,

      Thank you for writing to us,

      Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

      Assuring you the best of our service always.

      Regards
      Justickets Team
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        V
        Veerendraaa
        from Tanuku, Andhra Pradesh
        Dec 18, 2021
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        Sir/ madam I have booked noon show in rajamundry Kumari theatre, money was debited from my account but ticket confirmation message or booking I'd not received till now if not please refund the money as soon as possible
        +1 photos
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        Dec 18, 2021
        Justickets Customer Care's response         Hi,

        Thank you for writing to us,

        Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

        Assuring you the best of our service always.

        Regards
        Justickets Team
        Dec 18, 2021
        Updated by Veerendraaa         I hav received money
        View replies
        Plzz refund my money as that I can't get my booking I'd or confirmation message of tickets

        Tickets confirmation not received - Comment #3933554 - Image #0
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          V
          Vikkii
          from Tanuku, Andhra Pradesh
          Dec 18, 2021
          Resolved
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          Resolved

          Sir/ madam I booked tickets for noon at Kumari theatre rajamundry and the money is debited from my account but no confirmation message or order I'd is not recieved till now
          Jan 18, 2022
          Complaint marked as Resolved 
          Justickets customer support has been notified about the posted complaint.
          Verified Support
          Dec 18, 2021
          Justickets Customer Care's response           Hi,

          Thank you for writing to us,

          Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

          Assuring you the best of our service always.

          Regards
          Justickets Team
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            R
            Rakesh Bunga
            from Ongole, Andhra Pradesh
            Dec 18, 2021
            Resolved
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            Resolved

            Address: Lakkavaram

            Complaint against justickets not confirming pre booked tickets I have paid 585 rupees for assisted booking, But theatre showing filled. But my ticket not confirmed please confirm my ticket assisted order number is 755232 or give refund of my 5 tickets
            +2 photos
            Dec 18, 2021
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Dec 18, 2021
            Updated by Rakesh Bunga             Pushpa movie tickets
            Verified Support
            Dec 18, 2021
            Justickets Customer Care's response             Hi,

            Thank you for writing to us,

            Assisted order bookings are not confirmed orders. You would have got SMS and Email confirmation once the tickets are confirmed.

            It is a completely automated process based on the availability of seats in the theatres you have chosen while placing the order.

            Your money will be debited from the account only if your tickets are confirmed.

            The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

            Assuring you the best of our service always.

            Regards
            Justickets Team
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              M
              Manikanta Chowdary
              Dec 18, 2021
              Resolved
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              Resolved

              Address: Eluru

              Sir I I'll book the tickets for Pushpa on[protected] it's replies that tickets are booked and money also transferred but I didn't get printout can U please solve this
              +1 photos
              Jan 18, 2022
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Verified Support
              Dec 18, 2021
              Justickets Customer Care's response               Hi,

              Thank you for writing to us,

              On Justickets website you May able to see the Retrieve booking option, you may enter your mobile number and your booking ID then you can print your movie tickets.

              Assuring you the best of our service always.

              Regards
              Justickets Team
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                V
                VijayKumar27
                Dec 17, 2021
                Resolved
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                Resolved

                I made a payment of 1025 rupees on payment for booking 6 balcony tickets money has been deducted from my account but there was a technical issue arisen and my ticket confirmation got cancelled but my money got deducted. Now I am requesting for refund
                +1 photos
                Dec 19, 2021
                Complaint marked as Resolved 
                I got my refund back just now thanks just tickets
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                Dec 18, 2021
                Justickets Customer Care's response                 Hi Vijay,

                Thank you for writing to us.

                We are really sorry for the inconvenience caused.

                There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                In case of any further assistance or clarification on this issue, please reply to this email.

                Assuring you the best of our services always.

                Regards
                Justickets Team
                Helpful
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                  S
                  Somuuu
                  from Sullurpeta, Andhra Pradesh
                  Dec 16, 2021
                  Resolved
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                  Resolved

                  Address: Sullurpeta

                  I booked tickets for pushpa movie money debited but not getting tickets
                  Dec 17, 2021
                  Complaint marked as Resolved 
                  I booked pushpa tickets yesterday in just ticket app money deducted but tickets not come so plz refund my money
                  Justickets customer support has been notified about the posted complaint.
                  View replies
                  Plz refund my amount

                  I booked tickets for pushpa movie - Comment #3932842 - Image #0
                  Reply
                  Plz refund my amount

                  I booked tickets for pushpa movie - Comment #3932846 - Image #0
                  Reply
                  Rakesh Bunga's reply, Dec 18, 2021
                  Bro did u get refund
                  Hi,

                  Thank you for writing to us,

                  Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                  Assuring you the best of our service always.

                  Regards
                  Justickets Team
                  Reply
                  Somuuu's [Complaint's author] reply, Dec 17, 2021
                  Sir that email showing invalid when will u refund my money
                  Somuuu's [Complaint's author] reply, Dec 17, 2021
                  Plz provide u r number I will call u and tell my details
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                    P
                    PrAv12kb
                    Dec 15, 2021
                    Resolved
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                    Resolved

                    I tried booking 2 tickets for a movie on[protected] I was redirected to the payment page and I paid an amount of 316 rupees on my internet banking application the payment was successful and the money got deducted from my bank account but tickets are not booked and I didn't receive any SMS and booking I'd.
                    I tried contacting them from justtickets application but no response was given from their side.
                    Please help me in refunding my money
                    Jan 16, 2022
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 16, 2021
                    Justickets Customer Care's response                     Hi,

                    Thank you for writing to us,

                    Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                    Assuring you the best of our service always.

                    Regards
                    Justickets Team
                    Helpful
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                      Y
                      Yasina
                      from Visakhapatnam, Andhra Pradesh
                      Dec 14, 2021
                      Resolved
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                      Resolved

                      Address: 20-36-24 paindorapeta Visakhapatnam

                      09/12/2021
                      I booked 4 movie tickets in through justicket money detucted in my phone pay number [protected] amount not refund
                      +1 photos
                      Jan 14, 2022
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 14, 2021
                      Justickets Customer Care's response                       Hi,

                      Thank you for writing to us,

                      Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                      Assuring you the best of our service always.

                      Regards
                      Justickets Team
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                        N
                        Namnah Abdussamad
                        Nov 27, 2021
                        Resolved
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                        Resolved

                        Hi,

                        I booked a ticket but due to network or internet error the money debited but the ticket was not confirmed. I would like a refund please.

                        I have attached a screenshot of the transaction.

                        Looking forward to hearing from you.

                        Regards,
                        +1 photos
                        Jan 3, 2022
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 29, 2021
                        Justickets Customer Care's response                         Hi,

                        Thank you for writing to us,

                        Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                        Assuring you the best of our service always.

                        Regards
                        Justickets Team
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                          A
                          Amal Rahman
                          Nov 11, 2021
                          Resolved
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                          Resolved

                          Sir, i booked 3 tickets on yesterday and the money is debited from my account but the order id and sms not received. The show is tomorrow so can you resend it ASAP.i am attaching the debited details in below
                          +1 photos
                          Dec 15, 2021
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 12, 2021
                          Justickets Customer Care's response                           Hi,

                          Thank you for writing to us,

                          Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                          Assuring you the best of our service always.

                          Regards
                          Justickets Team
                          View replies
                          We just now booked 2 tickets but there is no confirmation and seats are made available in the app which were already booked by us. Money got deducted from our Google pay account

                          Order id and sms not received - Comment #3932824 - Image #0
                          Reply
                          Justickets Customer Care's response, Dec 17, 2021
                          Verified Support
                          Hi,

                          Thank you for writing to us,

                          Please share your issues in detail by writing an email to [email protected]. We shall look into it right away.

                          Assuring you the best of our service always.

                          Regards
                          Justickets Team
                          Helpful
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                            A
                            Amal Rahman
                            Nov 11, 2021
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                            Sir, i booked tickets but the sms and the order id not received. The show is tomorrow so please reply to me. The money is debited from my account and i am attaching the details in below. Please resend the sms
                            Justickets customer support has been notified about the posted complaint.
                            View replies
                            Hi,

                            Thank you for writing to us,

                            Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                            Assuring you the best of our service always.

                            Regards
                            Justickets Team
                            Reply
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                              A
                              Avsrm123
                              Nov 11, 2021
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                              Address: 44-37-42/1, SRINIVASA NAGAR, AKKAYYAPALEM, NR DHARMALINGAM TOWERS

                              Sir,

                              Erroneously, I have booked 3 tickets for Suryavanshi for 230pm show.

                              Due to unavoidable circumstances, I would like to cancel the 3 tickets. Please cancel the same and refund the proceeds to my bank account as per my Debit Card.

                              Thanks & Regards,

                              A V S RAMA MURTY
                              [protected]@rediffmail.com
                              Justickets customer support has been notified about the posted complaint.
                              View replies
                              Hi,

                              Thank you for writing to us with your feedback!

                              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                              Regards,
                              Justickets Team
                              Reply
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                                H
                                Hariharan .Swa
                                Nov 3, 2021
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                                Here is my booking id: E79B8B59
                                By mistake I hv booked 8 tickets for 9:40am show but either I need it to be moved to 4:35pm show on the same date or need help to cancel my booking and refund.
                                Justickets customer support has been notified about the posted complaint.
                                View replies
                                Hi ​,

                                Thank you for writing to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
                                Reply
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                                  V
                                  VamaravilliRajesh
                                  from Palasa-Kasibugga, Andhra Pradesh
                                  Oct 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: Palasa-kasibugga

                                  On 14/10/2021
                                  I booked six movie tickets though justickets..
                                  Amount 556 rupees deducted from my phonepe number [protected] .
                                  But tickets not booked...
                                  +1 photos
                                  Nov 16, 2021
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2021
                                  Justickets Customer Care's response                                   Hi,

                                  Thank you for writing to us,

                                  Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                  Assuring you the best of our service always.

                                  Regards
                                  Justickets Team
                                  Helpful
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                                    H
                                    hari120803
                                    Oct 13, 2021
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                                    Address: Pedda veedhi , 17-2-131, 532221

                                    Money deducted from my phone pay with number [protected], but ticket not booked for mahasamudram.
                                    Justickets customer support has been notified about the posted complaint.
                                    View replies
                                    Hi,

                                    Thank you for writing to us!

                                    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                    In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

                                    In case of any further assistance or clarification on this issue, please reply to this email.

                                    Assuring you the best of our services always.

                                    Regards,
                                    Justickets Team
                                    Reply
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                                      H
                                      hari120803
                                      Sep 30, 2021
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                                      I have tried book a ticket in Justickets app without signing in. Money got deducted from phone pay number [protected] but ticket not booked.
                                      Please help.
                                      Justickets customer support has been notified about the posted complaint.
                                      View replies
                                      Hi Hari,

                                      Thank you for writing to us!

                                      Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                                      Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                                      In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

                                      In case of any further assistance or clarification on this issue, please reply to this email.

                                      Assuring you the best of our services always.

                                      Regards,
                                      Justickets Team
                                      Reply
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                                        K
                                        K.Rama Rao
                                        Sep 26, 2021
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                                        I booked a ticket for the Love Story movie. The amount has been debited from my account. But the ticket has been not sent to me through mail or message. Please send me the ticket via mail or message.
                                        Justickets customer support has been notified about the posted complaint.
                                        View replies
                                        Hi Rama Rao,

                                        Thank you for getting in touch with us!

                                        We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.


                                        Regards
                                        Manoj Kumar
                                        Justickets Team
                                        Reply
                                        K.Rama Rao's [Complaint's author] reply, Sep 26, 2021
                                        Mobile No: 9394895314,
                                        Email: [email protected]
                                        K.Rama Rao's [Complaint's author] reply, Sep 26, 2021
                                        The movie time is 2:30 PM, can you please reply fastly
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