Justickets Complaints & Reviews

Address: 620008

Hello,
My name is kumar. Kindly cancel the movie tickets booking code is 4edd81a8
Booing details:
Booking code: 4edd81a8
Theater: sona mina - screen 03
Trichy - 620008
Reason for cancellation: booked the ticket wrong date, (Booked the ticket 11th december 2017 instead of 12th december 2017) kindly refund the amount back to my bank account.

Mobile number - [protected]

Feb 11, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

Justickets Customer Care's response Hi Kumar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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L

Lokesh Sai Krishna

from Hyderabad, Telangana

Jan 12, 2018

I have booked for Jai Simha movie but not received booking confirmation message...
Booking ID:86CB1FB1
Mobile number wrongly entered while booking..
This is My mobile no:[protected]

cancellation booking tickets - Comment #2972482 - Image #0

Reply

Justickets Customer Care's response, Jan 17, 2018

Verified Support

Hi Lokesh,

Thank you writing into us!

Your booking seems to be confirmed and confirmation has been sent to you.

Incase of any other assistance, please write an email to [email protected], we shall check it immediately.

For instant help, please chat with our customer service agents. We will be happy to help you.

Regards,
Justickets Team

K

karthik300000000

from Hyderabad, Telangana

Jan 18, 2018

Tickets booked were for 11 o clock show but i want tickets for 2 o clock show

Reply

Justickets Customer Care's response, Jan 19, 2018

Verified Support

Hi Karthik,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

N

Naga Manoj D S

from Hyderabad, Telangana

Jan 24, 2018

Payment of Rs.333.04(Card Rs.333.04 + Amazon Pay Balance Rs.0.00) for Txn ID P[protected] on Justickets is successful. Updated Amazon Pay Balance: Rs.0.00

Reply

Justickets Customer Care's response, Jan 29, 2018

Verified Support

Hi Naga,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: East Godavari, Andhra Pradesh

Website: JUSTICKETS.COM

My name is sayyad riyaz hussain. Yesterday on 08/01/2018 evening

When i am trying to book agnyathavasi movie ticket from kakinada, east

Godavari district, andhrapradesh, india the transaction was failed but

Amount was debited to me and credited to you.. Rs 221.83/-

My mobile numbers a) [protected] b) [protected]

My email id is :- [protected]@gmail.com

Am attaching my bank statement also please
Give reply and definitely transfar my money to my account..

I hope you understand

Feb 12, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Justickets Customer Care's response Hi Sayyad,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

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I booked my tickets for agnyathavasi movie in vizag jagadamba theatre morning show (11:15 am) in justickets i payed amount through net banking. Total amount 230 rs pays through citrus payment it cut from my account 230rs but i did not receive any booking code. The date of the incident is 8th january 2018 the show is on 11th january 2018. I want my money return or my booking code my mobile number [protected] and gmail [protected]@gmail.com

Feb 9, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Jan 03, 2018

Rajulapativasanth's response Please refund my money

Verified Support

Jan 09, 2018

Justickets Customer Care's response Hi Kvrsaicharan,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

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T

Teja5756

from Khammam, Telangana

Jan 9, 2018

I tried booking tickets in justickets.com website for hello movie in the cinema thatre nellore andhrapradesh i have been deducted my account but did not received tickets i made payment through paytm first it showed me 505 gateway timeout but then it showed your payment is successful but ddid not receive any tickets related id or message

Reply

Justickets Customer Care's response, Jan 11, 2018

Verified Support

Hi Teja,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

R

Rajulapativasanth

from Kakinada, Andhra Pradesh

Jan 9, 2018

My name is vasanth.19/12/2017 I booked 4 ticket's for MCA movie in gudivada city.but we did not receive conform ticket's.But amount was debit 458.01/-
Please refund amount

Reply

Justickets Customer Care's response, Jan 11, 2018

Verified Support

Hi Rajulapativasanth,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Visakhapatnam, Andhra Pradesh, 530002

My name is surya and i booked ticket from sbi debit card xx92 for a purchase worth rs221.83 on pos justickets52317 at justickets com txn#[protected]. I did not receive the ticket message.. So i either want ticket or message as show is on wed mrng... I feel the company is irresponsible..
My mail id: [protected]@gmail.com
Phone no.. [protected]...

Feb 9, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Justickets Customer Care's response Hi Suriya,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

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N

Navadeep Cherukuri

from Addanki, Andhra Pradesh

Jan 9, 2018

I've booked tickets for Agnyaathavaasi tickets in vizag, sangam Theater for 10th January, 2018, 7am show. Amount got deducted but tickets not confirmed

money deducted but no ticket - Comment #2968979 - Image #0

Reply

Justickets Customer Care's response, Jan 11, 2018

Verified Support

Hi Navadeep,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: 673004

Hellow
I booked a ticket for aadu 2 malayalam movie, at west hill regal cinema for 5.30 pm show. Cash is deducted from my account and ticket is not processed.
I paid using debit card.

Mobile number is [protected]
Email : [protected]@gmail.com

Using the above email and phone i again booked one ticket using other card. Pls rectify the issue and refund the amount at the earliest

Dear customer, inr 173.60 was spent using debit card of account xx6676 on 26-dec-17. Info: min*citrusp* ju. The available balance is inr 3, 324.09.

+1 photos

Jan 29, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2017

Justickets Customer Care's response Hi Libin,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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D

dr rishabh sao

from Korba, Chhattisgarh

Dec 28, 2017

I want to cancel my 2 movie ticket for tiger zinda hai movie on 22nd of December in sumit mandi mall theatre rajnandgaon chhattisgarh my booking i'd is AFCYNWTM seat B14, 15 i didn't check the date i want to book for 24th of December please go through my request as fast as you can.. so please check this fast and return the refund...thanks

Reply

Justickets Customer Care's response, Dec 29, 2017

Verified Support

Hi Dr.Rishabh,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

S

SubhashNaidu

from Vijayawada, Andhra Pradesh

Jan 10, 2018

Sir i have booked tickets Justickets Booking D5800C40 for Agnyaathavaasi (U/A) on 12 Jan 2018, 08:00 AM at Jagadamba Complex, Jagadamba. Special Circle: F10, F7, F8, F9 as the date is changed unfortunately from jan 10th to 12th please cancel tickets paytm wallet [protected]

ticket not received cash deducted - Comment #2970153 - Image #0

Reply

Justickets Customer Care's response, Jan 11, 2018

Verified Support

Hi SubhashNaidu,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Address: Nellore, Andhra Pradesh

Dear justtickets team,

Good day

Yesterday we booked mca on 21st s2 cinemas nellore second show tickets not received mail and sms my mobile number was worgly mentioned please amend the below

Booking code : wn7x4l3
Seat no's : elite - p18, p19, p20

Mail i'd : [protected]@gmail.com
Mob no : [protected]
Please do needful

Regards
K. Varma aveen

Feb 1, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Dec 17, 2017

Updated by varma aveeen Please send tickets and seat numbers

Mob no : [protected]
Mail I'd : [protected]@gmail.com

Dec 18, 2017

Updated by varma aveeen Justtickets Team,

Please update status of order no WN7X4L3

03 tickets please send mail or SMS

[protected]@gmail.com

[protected]

Dec 18, 2017

Updated by varma aveeen Dear Sir / Madam,

Please respond my ticketes status and please send my seat Numbers conformation through mail or SMS.

Please

WN7X4L3
Seat no's : ELITE - P18, P19, P20

Mail I'd : [protected]@gmail.com

Mob no : [protected]

Verified Support

Dec 29, 2017

Justickets Customer Care's response Hi Varma,

Thank you writing into us!

Your booking seems to be confirmed and confirmation has been sent to you.

Incase of any other assistance, please write an email to [protected]@justickets.in, we shall check it immediately.

For instant help, please chat with our customer service agents. We will be happy to help you.

Regards,
Justickets Team

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D

Deva teja

from Visakhapatnam, Andhra Pradesh

Dec 28, 2017

Sir I have accidentally booked the ticket for December 25 instead of December 24 I request you to cancel the ticket a refund it as i won't be in the city for attending the movie I request you to cancel the ticket

My no. is [protected]

Email id [protected]@gmail.com

tickets not received mail and sms - Comment #2958405 - Image #0

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Justickets Customer Care's response, Dec 29, 2017

Verified Support

Hi Deva,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

D

Dora PB

from Eluru, Andhra Pradesh

Jan 9, 2018

I booked agnathavasi tickets from justickets. but i didn't recieve any message from it..i paid 440 for that

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Justickets Customer Care's response, Jan 11, 2018

Verified Support

Hi Dora,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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I want to cancel my movie ticket for justice league movie on 17th november in mega star theatre trichy my booking i'd is wiqvl5yw seat e12 i didn't check the date i want to book for 18th november please go through my request as fast as you can.. The actual movie timings are tomorrow at 11 in the morning so please check this fast and return the refund...

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8 Comments

Address: Hyderabad, Andhra Pradesh, 500058

Website: Just Tickets

Sir this is from hyderabad i has booked 2 ticket for psk garuda vega movie on 5/11/2017 in the super theater balapur for the morning show. And my code is 215avgsk. I was in a trouble so i was unable to watch the movie so please cancel my tickets and refund my money to my account. Please sir this is my humble rrequest. Please understand my problem sir please thanking you

+1 photos

Dec 9, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Nov 05, 2017

Updated by sai7171 Cancellation tickets

Verified Support

Nov 07, 2017

Justickets Customer Care's response Hi Sai,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

Verified Support

Nov 07, 2017

Justickets Customer Care's response Hi Sai,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

View replies

K

Karthigeyan Sukumar

from Chennimalai, Tamil Nadu

Jan 8, 2018

Dear Sir,
Greetings .

I have booked the following ticket via just ticket app and I would like to cancel the ticket. But your app does not has any provision to cancel the ticket. Let me know the procedure to cancel the ticket .

Kindly cancel the ticket and refund the amount to your account

Regards
Karthigeyan
[protected]

Reply

Justickets Customer Care's response, Jan 9, 2018

Verified Support

Hi Karthigeyan,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Address: Nellore, Andhra Pradesh, 524004

Website: Www.justtickets.in

Sir,

On 03rd morning i booked 3 movie ticket for the movie next nuvve at s2 cinemas, nellore using my icici bank debit card. After paying 401.79 rs from my account (Icici bank) your site doesnot issued my tickets and i cross verified it in the s2 cinemas site in which the tickets are not blocked which means the the tickets are not booked, so i thought my money will be refunded but unfortunately it didn't happened, kindly credit my money back.

Email: gowthamkumar.[protected]@gmail.com
Ph: [protected] is used for booking..

Thank
Gowtham

Dec 8, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Gowtham Kumar Paravasthu hi Team,
I got call from [protected], name Rahul I am not sure he is justdails custommer support or not, he asked me about my card details, which I cannot give for security reasons, as far as I know it is not required to provide card details to refund my amount as the details of it is already logged in the server when I booked my tickets if it is required, so kindly work this out. And refund my amount back to my account if it is not possible to do for the main account,
then refund my amount to the paytm account [protected].

Verified Support

Nov 07, 2017

Justickets Customer Care's response Hi Gowtham,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Justickets shall never request for your credit/Debit cards details to trace your payment, please don't give out such information to anyone.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please email to [protected]@justickets.in. We shall look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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S

sri chakra

from Visakhapatnam, Andhra Pradesh

Nov 9, 2017

I have booked a movie ticket in just ticket my money is gone but I can't see my tickets

Reply

Justickets Customer Care's response, Nov 17, 2017

Verified Support

Hi Sri,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

S

Santosh94

from Hyderabad, Telangana

Nov 11, 2017

Thank you for using your SBI Debit Card 459XX3304 for a purchase worth Rs267.51 on POS JUSTICKETS52317 at JUSTICKETS COM txn#[protected]. But I didn't receive tickets

Reply

Justickets Customer Care's response, Nov 17, 2017

Verified Support

Hi Santosh,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

M

Madhira Venkata Surya Sasidhar

from Bhongir, Telangana

Nov 17, 2017

Booked a ticket on oct 24th but transaction not successful and 115.75/- was deducted from my account.plz refund asap

amount deducted and tickets were never issued - Comment #2921346 - Image #0

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Justickets Customer Care's response, Nov 27, 2017

Verified Support

Hi Madhira,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Alappuzha, Kerala, 688521

Website: Justicket

Sir,

On 29th october evening i booked 4 movie ticket for the movie villan at rayban cine complex alappuzha using my federal bank debit card. After paying 494 rs from my account (Federal bank) your site doesnot issued my tickets and i lost my money and it's been 4 days my money is not credited back. Kindly credit my money back.

Sachu sebastian

+1 photos

Dec 8, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Justickets Customer Care's response Hi Sachu,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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B

Bhargav Royals

from Sirsilla, Telangana

Dec 1, 2017

Sir Please cancel my ticket sir i am a night shift operator i can't attend to movie please cancell my ticket i un fortunately mistaken the timings in just ticket sir please cancell my ticket sir... Please i feel happy i[censored] cancel my ticket sir.. Please sir please return my money sir please

Reply

Justickets Customer Care's response, Dec 4, 2017

Verified Support

Hi Bhargav,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team

C

channegowdar

from Bengaluru, Karnataka

Dec 4, 2017

Ticket no found

Reply

Justickets Customer Care's response, Dec 5, 2017

Verified Support

Hi Channegowder,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Guntur, Andhra Pradesh, 522007

This is most irresponsible and cruel thing. We are not getting refund for the cancellation tickets. This happened to my friends and now to me. Why are you not able to maintain the sit in a proper way? Even small local sites are giving their best. By leaving all of them we are approaching you in search of quality and quantity. But you are totally unfit to maintain this type of sites if you are not able to respond to the customers.in the cancellation mail it is like you will get refund with in 10-15 days. This happened on 29th september, today is 27th october. It is almost a month.
I booked 5 tickets for spyder and the code is pombvb9q. So get my funds back. I got the tickets by using debit card. So expecting rs.838 quckly.

+2 photos

Dec 3, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

Justickets Customer Care's response Hi Anutej,

Thank you for writing in to us!

Apologies for the inconvenience caused and the delay in refund. We have initiated the refund and it will reach your account within the next 7 -10 working days.

In case of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in.

Regards,
Justickets Team

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S

sai7171

from Vijayawada, Andhra Pradesh

Nov 6, 2017

I booked 2 tickets to garuda vega
Booking code-215AVGSK for psv garudavega on 6Nov, 11:15 AM at super theater E16, E17

did not get refund for spyder - Comment #2906316 - Image #0

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Justickets Customer Care's response, Nov 7, 2017

Verified Support

Hi Sai,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

V

Vasu Madasu

from Visakhapatnam, Andhra Pradesh

Dec 15, 2017

Hello I am vasu ..I want to book ticket today 10dec17 unfortunately I booked tomorrow...can you plz cancel the ticket ..ticket id q39re8we on 11Dec 17 apsara breather vijayawada ..my mum [protected]..can you plz update the status as soon as possible..thanku

Reply

Justickets Customer Care's response, Dec 29, 2017

Verified Support

Hi Vasu,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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I booked 4 tickets now from justickets. Amount has been transfered. But i didnt get any booking id... And now when i look to the site the same seats i booked were ready for another booking. What is this sir. Please reply faster. I booked for 29october2017. I choose chellam theatre, puthoor. And it cost about 535 totally. My amount has gone... Please gave me tickets or my money back.

Nov 27, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Oct 27, 2017

Updated by Ajeesh Unnikrishnan I booked 4 tickets for Villain and i also paid the amount.. Now justickets is saying tickest were not booked u can cancel the order i[censored] want.. But what about the money i paid for my tickets... Its not even showing in the app about the available wallet amount.. I can find the wallet amount in browser... I need my money to the bank account i have paid from.. I was unable to use the amount which i have paid

Verified Support

Oct 27, 2017

Justickets Customer Care's response Hi,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team

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M

Murthy Amalakanthi

from Vijayawada, Andhra Pradesh

Oct 30, 2017

Visakhapatnam jothithetr Sunday 22th I booked 4tickets form credti4375e card card no[protected] plz refund my amt cont [protected]

Reply

Justickets Customer Care's response, Nov 2, 2017

Verified Support

Hi Murthy,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team

N

Nithin kittu

from Vijayawada, Andhra Pradesh

Nov 13, 2017

On 5th Nov I booked 6 tickets for raja de great movie in Siri Venkat theatre machilipatnam through Sbi net banking and I didn't got any ticket message but the amount was deducted. Please look after this asap. I didn't see any customer care number of your's in online..
Regards,
Nithin
[protected].
Bank ref number:IJACHVJSO5

Reply

Justickets Customer Care's response, Nov 17, 2017

Verified Support

Hi Nithin,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

P

Pkrishna Pachipulusu

from Sirsilla, Telangana

Nov 15, 2017

I have booked two tickets on 12.11.17 but tickets are not issued.so pls refund the amount

Reply

Justickets Customer Care's response, Nov 17, 2017

Verified Support

Hi Pkrishna,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Hyderabad, Andhra Pradesh

Website: Justickets

I have tried book the movie raja the great 3 different times and dates. Payment gateway is asking email id, mobile number, booking user name extra details by given these detail then only it is asking bank detail. I have provideing all the details. Amount has detected from bank but failing to retrieve the confirmation tickets. Please look this issue

Dec 5, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

Justickets Customer Care's response Hi Balu,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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P

Praharsha Arava

from Rajahmundry, Andhra Pradesh

Oct 20, 2017

I reserved adirindi movie ticket yesterday..but movie is postponed to some other date hence i need my cash back

movie tickets are not booking from payment gateway - Comment #2890006 - Image #0

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Justickets Customer Care's response, Oct 23, 2017

Verified Support

Hi Praharsha,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with show details, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

H

Hemanth78

from Kunnamangalam, Kerala

Oct 23, 2017

I have booked 2 tickets, money is gone from my account but i didn't get any message or email from justticket. After typing booking code only i will get the tickets, is there any way to get the booking code, Please do something fast

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Justickets Customer Care's response, Oct 23, 2017

Verified Support

Hi Hemanth,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Bangalore, Karnataka, 560037

Website: Consumer Complaints

Hello,
My name is lokesh. Kindly cancel the movie tickets booking code is xul8r34b.
Booing details:
Booking code: xul8r34b
Theater: sri vinayaka 4k theater.
Marthalli, bengalore-560037
Reason for cancellation: booked the ticket wrong date, (Booked the ticket 23rd october 2017 instead of 19th october 2017) kindly refund the amount back to my bank account.
Mob:+[protected]

Nov 23, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

Justickets Customer Care's response Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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K

king o king

from Perambalur, Tamil Nadu

Oct 24, 2017

Jus now I had booking a ticket in mersal movie on 23 /10/2017 2:40 PM show to Trichy sona mena cinemas, but unfortunately ticket booked on 26/10/2017 so I want cancel my booking and also want a revert my payment on my account.. Kindly to needful as

cancel the movie tickets - Comment #2893791 - Image #0

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Justickets Customer Care's response, Oct 24, 2017

Verified Support

Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Recently booked tickets for mersal movie. I booked tickets through assisted booking and i added an amount of rs.1890. Still now tickets have not been booked and the amount is still in the wallet. So i need back my amount to be refunded to my bank account. Sbi acct no - [protected] ifsc - sbin0008181 acct name - r. Pradeep branch - mela chinthamani trichy. Tn

Nov 25, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

Justickets Customer Care's response Hi Pradeep,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team

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H

Hemang Gor

from Delhi, Delhi

Oct 23, 2017

I can purchase ticket payment complete nd ticket not got it

ticket amount refund issue - Comment #2891624 - Image #0

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Justickets Customer Care's response, Oct 23, 2017

Verified Support

Hi Hemang,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

V

Venkat Naga

from Chennai, Tamil Nadu

Oct 23, 2017

Hi iam book movie tickets with online net banking money was debited but i have not received any confirmation message or mail ... Problem solve make it fast

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Justickets Customer Care's response, Oct 23, 2017

Verified Support

Hi Venkat,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Nellore, Andhra Pradesh

Website: justickets.com

Sir good morning.
First of all us have. A safe diwali to all.
I have booked ticket on 19oct 2017 to raja the great movie but it was booked on 20 oct 2017 when i was booking the ticket its shows on 19th oct but when booking confirmation came it was booked on 20th oct please cancelled my ticket nd give my money back please my name is sritejayadav nd my referal booking code is wqqd2n9 please give my money back

+2 photos

Nov 23, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

Justickets Customer Care's response Hi Sriteja,

Thank you for writing in to us with your feedback!

Tickets are booked based on the selection you have done. Before payment, the confirmation page shall also give you the particulars of the order for verification.

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Smart Sheikh

from Vadodara, Gujarat

Oct 25, 2017

I had booked tickets through justickets.For
The inconvenience I am not available that day.so I want to cancel ticket.

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Justickets Customer Care's response, Oct 27, 2017

Verified Support

Hi Sheikh,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Address: Chennai, Tamil Nadu, 600071

Website: [email protected]

I am booked 9 nos mirasal movie ticket on 20.10.17. At this date i am not available. Changed my program for next week then this tickets are cancel early booking reference vide number wthj7b2 booking date.18.10.17 last two years in our customer if any movie ticket booking used in your application only then in future is not for preplanned and book the tickets so refund the amount early please request by g. Periyasamy.

Nov 20, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Oct 18, 2017

Updated by gurusamy Periyasamy Thank you for cooperation please

Verified Support

Oct 19, 2017

Justickets Customer Care's response Hi Gurusamy,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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D

Dijinkumar

from Gauribidanur, Karnataka

Oct 19, 2017

I have booked two tickets from your site, for film lava kusha in rose theater mukkom, Booking Code 98BLNRC1, this happened due to a misunderstand in date, so plz cancel the same

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Justickets Customer Care's response, Oct 23, 2017

Verified Support

Hi Dijinjumar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

K

Koteswar Reddy

from Vijayawada, Andhra Pradesh

Oct 24, 2017

Sir I have my tickets in just tickets web site but after completion of payment for 4 tickets R's 390 I didn't get any msg or mail has confirmed.

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Justickets Customer Care's response, Oct 24, 2017

Verified Support

Hi Koteswar,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Visakhapatnam, Andhra Pradesh

Dear justickets, i want to cancel two tickets for today in visakhapatnam.
My booking id is jvofdkp2 for raju gari gadhi 2 (U/a) on 14 oct 2017, 06:15 pm at sarat theatre, sarat. Dress circle: b7, b8 in visakhapatnam the city of destiny. I want to cancel the tickets reserved as soon as possible. And also, please credit the amount in my account at the earliest.
Thank you sir.

Nov 19, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Justickets Customer Care's response Hi Haritha,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Address: Visakhapatnam, Andhra Pradesh, 531116

Website: JUSTTICKETS

I book a morning show ticket spyder on 26 sep 2017 . Money is debited but ticket not confirmed .. immediately i contact just tickets Customer Care, they tell that money is refund with in 7 days but money is not refund to my account .I have a transaction ref no, which will be attached below ...plz solve my problem as early as possible..
Regards
Sunil

+1 photos

Nov 8, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

Justickets Customer Care's response Hi Sunil,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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S

shibeesh

Oct 17, 2017

I am from kozhikode kerala. I had booked 2 tickets and rs 341 was charged from my account . But I can't get the tickets. Please refund my cash. The message i got was
"Thank you for using your SBI Debit Card 459XX1951 for a purchase worth Rs341.04 on POS JUSTICKETS52317 at JUSTICKETS COM txn#[protected]"

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Justickets Customer Care's response, Oct 23, 2017

Verified Support

Hi Shibeesh,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Kozhikode, Kerala, 673602

I booked f13 seat in mukkam abhilash for solo movie on 5 oct 2017 (Booked on[protected] and payed using paytm wallet. Cash was debited but i didn't get the confirmation message. Please kindly sent me the confirmation message. The order number and cash debited details is attached below. Otherwise just refund the cash. Please kindly do necessary actions

+1 photos

Oct 5, 2017

Complaint marked as Resolved

I got the refund

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Justickets Customer Care's response Hi Sarathsatheesh,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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S

Shreepathy

from Coimbatore, Tamil Nadu

Oct 16, 2017

I have booked 7 tickets in your website and paid the cash too.but till now I didn't receive zany confirmation messages.please help me in this.my email I'd is deepashree.[protected]@gmail.com.reply me as soon as possible.

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Justickets Customer Care's response, Oct 16, 2017

Verified Support

Hi Shreepathy,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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