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Justickets Complaints & Reviews

3.7
Updated: Aug 12, 2023
Complaints 582
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422
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Justickets reviews & complaints page 9

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R
Raj123r5658
from Bengaluru, Karnataka
Jan 13, 2018
Resolved
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Resolved

Address: Nellore, Andhra Pradesh, 524001

Dear justtickets service,
Hi myself rajasekhar. Today iam booking 3 tickets through your justtickets fro "agnyathavasi" movie in nellore s2 mall theatre but actually i want to book on tomorrow 10.30 pm show but by mistake iam bookend on[protected] so please cancel my tickets on 17th date and refund my amount or rebook my 3 tickets on same theatre with same time for tomorrow that is[protected]...10.30pm show. So please check and resolve my issue this time. I dont repeat again like this so please take myissue and help me. Below iam provided my transaction details according my tickets.

Thank you.

Booking code: wq28prz
Movie name: agnyaathavaasi (U/a)
Show date and time: 17 jan 2018, 10:30 pm
Location: pogathota, nellore
Theatre, screen: s2 cinemas, screen 2
Class and seats numbers: elite: j10, j8, j9
Ticket holder: raja sekhar

Billing summary
No of ticket (S): 3
Booking payment mode: credit / debit card
Sac: 998554
Ticket amount: 354.00
Booking and other related charges: 40.50
Igst @ 18%: 7.29
Total: 401.79
Feb 18, 2018
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Jan 12, 2018
srinivaskureni's response
cinema tickets
Jan 12, 2018
srinivaskureni's response
Sir pls cancel 6 tickets. I booked 6 ticket for Agnyaathavaasi on 13-01-18 in Sri Venkatrama Hanuman Picture Palace, Attili pls cancel the imeddiately and return the money account.Elite Seat no First Class - F12, F13, F14, F15, F16, F17
Booking id 4NPFIUIM thank you .pls do fast
Thank you. K.V.Srinivas MY EMAIL ID IS [protected]@gmail.com

Verified Support
Jan 17, 2018
Justickets Customer Care's response
Hi Raj,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Sir actually booking tickets agathavasi movie ticket in chodavaram.my money deducting my account but tickets are not issue.my money all most1500rs plus.please my money refund.
My mail I'd :rameshchanduv.[protected]@gmail.com
Phone-[protected]
Justickets Customer Care's response, Jan 17, 2018
Verified Support
Hi Ramesh,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Sir pls cancel 6 tickets. I booked 6 ticket for Agnyaathavaasi on 13-01-18 in Sri Venkatrama Hanuman Picture Palace, Attili pls cancel the imeddiately and return the money account.Elite Seat no First Class - F12, F13, F14, F15, F16, F17
Booking id 4NPFIUIM thank you .pls do fast
Thank you. K.V.Srinivas MY EMAIL ID IS [protected]@gmail.com
Justickets Customer Care's response, Jan 18, 2018
Verified Support
Hi Srinivaskureni,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Hi Team,

I just have booked two tickets for Bhaagamathie movie but unfortunately booked for 27th Jan instead 26th.

Request you cancel my tickets and do refund.. Below is booking information

Justickets Booking WKX4RT9 for Bhaagamathie (U/A) on 27 Jan 2018, 07:30 PM at S2 Cinemas, Screen 1. ELITE: J10, J11

Thanks
Suresh A
Justickets Customer Care's response, Feb 22, 2018
Verified Support
Hi Suresh,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
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    Sree veena
    from Hyderabad, Telangana
    Jan 11, 2018
    Resolved
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    Resolved

    Address: Nellore, Andhra Pradesh, 272625
    Website: Justickets

    Hello iam sree veena nellore i want to cancel my tickets because i booked another date and refund my money and the movie name was agynathavasi in the theater the cinema, nellore. My seat numbers was h12, h13, h14, h15, h16, h17. I requested you please refund my money and sorry for inconvenience. I wish you my respond immediately on my complaint thank you.
    Feb 13, 2018
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Verified Support
    Jan 11, 2018
    Justickets Customer Care's response
    Hi Sree,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    I was booked jai simha ticket and the amount Rs287 was deducted.Message and ticket booking number not received. please send my money return(or)send booking message about tickets.
    Justickets Customer Care's response, Jan 17, 2018
    Verified Support
    Hi Surya,

    Thank you writing into us!

    We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

    Regards,
    Justickets Team
    Hi I am Husna CPM from calicut.I want to cancel the tickets I booked for Aadu 2 for 14 JAN 2018 at regal cinemas, Calicut. The seat numbers are SC1-B6, B7, B8. So could you please cancel the tickets and refund my money.
    Justickets Customer Care's response, Jan 17, 2018
    Verified Support
    Hi Husna,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    Sir i booked telugu movie agnatavasi U/A please cancel ticket and refund to money bank booking id no is Justickets Booking WNJZ1N8 () on 12 JAN 2018, 09:00 PM at Sandhya70 mm Theater lowerBalcony: l16, plese cancel the tickets my name is Nagulmeera shaik mobile no is [protected]
    Justickets Customer Care's response, Jan 17, 2018
    Verified Support
    Hi Nagulmeera,

    Thank you for writing in to us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
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      K
      Krishna2690
      from Hyderabad, Telangana
      Jan 10, 2018
      Resolved
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      Resolved

      Sir, i am krishna from vizag i book the tickets for agnyatavasi on 12th january 2018 at sri lakshmi narshimha picture palace screen-1, visakhapatnam, theatre g26, g27 are my seat numbers
      At 10:45 am ticket costs rs.443.66 movie but i have some other work so i want to cancel my tickets can you help me please. Sir i want my refund urgently and i require money very urgent please solve my problem it is very urgent.
      Mar 3, 2018
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      Jan 11, 2018
      Justickets Customer Care's response
      Hi Krishna,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
      Jan 26, 2018
      vikas byna's response
      What happened give any rpy

      Jan 26, 2018
      vikas byna's response
      We thought today tickets

      Verified Support
      Jan 30, 2018
      Justickets Customer Care's response
      Hi Vikas,

      Thank you for writing in to us with your feedback!

      Based on your selection the tickets are booked and the payment page shall show the tickets confirmation. There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
      Sir i booked telugu movie tickets please cancel ticket and refund to money bank booking id no is Justickets Booking CZ8LHUZN for Agnasavasi U/A () on 10 jan 2018, 09:00 PM at Sri Maheswaari Cinema, Maheshwaram
      Sri Vijayalakshmi 70MM, I Paid money through paytm please refound my money to paytm wallet.
      Justickets Customer Care's response, Jan 17, 2018
      Verified Support
      Hi Nagulmeera,

      Thank you writing into us!

      We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

      Regards,
      Justickets Team
      Hi sir
      I'm Anil Thota from Bhimavaram and we need tickets bookings for Agnyathavaasi movie to be opened as early as possible
      Justickets Customer Care's response, Jan 17, 2018
      Verified Support
      Hi Anil,

      Thank you writing into us!

      Please visit Justickets.in to book tickets instantly.

      Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax. We will invest our best efforts to get you the ticket of your choice!

      Regards
      Justickets Team
      [protected]
      Justickets Customer Care's response, Jan 30, 2018
      Verified Support
      Hi Vikas,

      Thank you for writing in to us with your feedback!

      Based on your selection the tickets are booked and the payment page shall show the tickets confirmation. There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
      I made a movie ticket booking on 01/01/2018 4.35 PM through amazon pay for the movie AADI on Girija theater at thrissur Kerala and I got confirmation from Amazon Pay the Txn ID : P[protected] but i didn't get any confirmation from your side that I get or canceled the ticket
      Justickets Customer Care's response, Feb 22, 2018
      Verified Support
      Hi Rajesh,

      Thank you writing into us!

      We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

      Regards,
      Justickets Team
      Sir please cancel my I booked Telugu movie tholiprema movie booking code MVO7MKYY gokul theater allipuram visakapatanm, Saturday 10feb 2018, 2:30pm, balcony -E07 please cancel the ticket, my name is Tumma srinu, my Mobile no is [protected], my email address [protected]@gmail.com, my just ticket wallet, fell happy if you cancal many thankyou.
      Justickets Customer Care's response, Feb 22, 2018
      Verified Support
      Hi Tumma,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
      I have booked tickets for padmavaat telugu by mistake on saturday instead of sunday so please cancel my tickets on Saturday
      Justickets Customer Care's response, Feb 22, 2018
      Verified Support
      Hi Kopalli,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
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        Ramreddy Gagireddy
        from Hyderabad, Telangana
        Jan 10, 2018
        Resolved
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        Resolved

        Hi I am Ramreddy from Warangal last few days back I was booked a ticket agnathavasi film in Warangal S2Theater screen 1, 7:10pm show .12Jan 2018 instead of date 10 Jan 2017. Unfortunately booked for wrong date so please cancel the ticket and as well as amount is transferred into Amazon pay account or refund amount into my just ticket wallet I hope you have to do as my request.
        Thank you
        Feb 11, 2018
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        Jan 11, 2018
        Justickets Customer Care's response
        Hi Ramreddy,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        Plz movie ticket cancelled
        Justickets Customer Care's response, Jan 17, 2018
        Verified Support
        Hi,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        Actually I booked my tickets in the website called just tickets, by using a promo code offer called Paytm casback.my ₹306 was debited from the bank account but movie tickets were not booked.
        Justickets Customer Care's response, Jan 17, 2018
        Verified Support
        Hi Shivani,

        Thank you writing into us!

        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

        Regards,
        Justickets Team
        We already book the movie ticket the amount of 392.26 debit from my amazon account but ticket code or any tickets are available here what is it, why are you maintain the web site i am s divya sravani no :[protected] where is my money immediately my amount will be refund
        Justickets Customer Care's response, Jan 17, 2018
        Verified Support
        Hi Divya,

        Thank you writing into us!

        Your booking seems to be confirmed and confirmation has been sent to you.

        Incase of any other assistance, please write an email to [email protected], we shall check it immediately.

        For instant help, please chat with our customer service agents. We will be happy to help you.

        Regards,
        Justickets Team
        Sir, please kindly my cancel my tickets[C15, C16, C17, C18, C19, ] on jan 10th, 7:30am show... Please refund my money as soon as possible..
        Justickets Customer Care's response, Jan 17, 2018
        Verified Support
        Hi Rajesh,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        Hi
        I have booked tickets on today for today's date but I got the tickets for tmrws date
        Please cancel my tickets and refund my balance to my paytm account
        Justickets Customer Care's response, Jan 29, 2018
        Verified Support
        Hi Alamuru,

        Thank you for writing in to us with your feedback!

        Your tickets are booked based on your selection and the booking details are shown on the payment page for confirmation.

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Incase of any other assistance, please write an email to [email protected], we shall check it immediately.

        Regards,
        Justickets Team
        Accidentally booked tickets on 28 Jan 2018 instead of 26 so sir please cancel my booking and refund by just tickets account tickets details code is A8OTWEXX AND theatre Is melody k07 and k08 And my mobile number is [protected] please refund my cash and my name is sai
        Justickets Customer Care's response, Jan 29, 2018
        Verified Support
        Hi Manaa,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        Hi, I am P.Harsha Kumar, I have booked tickets in justickets app for the movie agyanathavasi, the issue has araised in the payment process where my money has deducted from paytm account and my bank account. Can please resolve my problem imediately
        Justickets Customer Care's response, Jan 30, 2018
        Verified Support
        Hi Harsha,

        Thank you writing into us!

        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

        Regards,
        Justickets Team
        Hi,

        I just know tried to book two tickets through Amazon pay. Payment made successfully but tickets not confirmed.

        Hence requesting you to refund the same to my amazon pay account.
        Justickets Customer Care's response, Feb 22, 2018
        Verified Support
        Hi Purushotham,

        Thank you writing into us!

        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

        Regards,
        Justickets Team
        I didnt received my cashback of rupees 60 on movie tickets in paytm .I booked tickets in just tickets website.
        Justickets Customer Care's response, Feb 22, 2018
        Verified Support
        Hi Suriya,

        Thank you writing into us!

        We would like to understand more about this. Please explain your request in detail with your registered mobile number & email address and kindly send it to [email protected] for us to help you better. If the transaction was successful, please get in touch with the PayTM to claim your cashback.

        Regards,
        Justickets Team
        Hi sir, unfortunately I book tickets on wrong date the movie was Sailaja reddy alludu that is 5tickets so please cancel my tickets and refund my money.i paid throught Paytm.so please accept my request and cancel the tickets I book on 22september 2018
        Rajeshvarappa Vudukulla's reply, Sep 21, 2018
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          K
          Kumar2727
          Jan 10, 2018
          Resolved
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          Resolved

          Address: 620008

          Hello,
          My name is kumar. Kindly cancel the movie tickets booking code is 4edd81a8
          Booing details:
          Booking code: 4edd81a8
          Theater: sona mina - screen 03
          Trichy - 620008
          Reason for cancellation: booked the ticket wrong date, (Booked the ticket 11th december 2017 instead of 12th december 2017) kindly refund the amount back to my bank account.

          Mobile number - [protected]
          Feb 11, 2018
          Complaint marked as Resolved 
          Justickets customer support has been notified about the posted complaint.
          Verified Support
          Jan 11, 2018
          Justickets Customer Care's response
          Hi Kumar,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
          I have booked for Jai Simha movie but not received booking confirmation message...
          Booking ID:86CB1FB1
          Mobile number wrongly entered while booking..
          This is My mobile no:[protected]
          Justickets Customer Care's response, Jan 17, 2018
          Verified Support
          Hi Lokesh,

          Thank you writing into us!

          Your booking seems to be confirmed and confirmation has been sent to you.

          Incase of any other assistance, please write an email to [email protected], we shall check it immediately.

          For instant help, please chat with our customer service agents. We will be happy to help you.

          Regards,
          Justickets Team
          Tickets booked were for 11 o clock show but i want tickets for 2 o clock show
          Justickets Customer Care's response, Jan 19, 2018
          Verified Support
          Hi Karthik,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
          Payment of Rs.333.04(Card Rs.333.04 + Amazon Pay Balance Rs.0.00) for Txn ID P[protected] on Justickets is successful. Updated Amazon Pay Balance: Rs.0.00
          Justickets Customer Care's response, Jan 29, 2018
          Verified Support
          Hi Naga,

          Thank you writing into us!

          We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

          Regards,
          Justickets Team
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            Sayyad Riyaz Hussain
            from Hyderabad, Telangana
            Jan 9, 2018
            Resolved
            Report
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            Resolved

            Address: East Godavari, Andhra Pradesh
            Website: JUSTICKETS.COM

            My name is sayyad riyaz hussain. Yesterday on 08/01/2018 evening

            When i am trying to book agnyathavasi movie ticket from kakinada, east

            Godavari district, andhrapradesh, india the transaction was failed but

            Amount was debited to me and credited to you.. Rs 221.83/-

            My mobile numbers a) [protected] b) [protected]

            My email id is :- [protected]@gmail.com

            Am attaching my bank statement also please
            Give reply and definitely transfar my money to my account..

            I hope you understand
            Feb 12, 2018
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            Jan 09, 2018
            Justickets Customer Care's response
            Hi Sayyad,

            Thank you for writing in to us!

            Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

            Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
            In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

            In case of any further assistance or clarification on this issue, please reply to this email.

            Assuring you the best of our services always.

            Regards,
            Justickets Team
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              Kvrsaicharan
              from Manuguru, Telangana
              Jan 9, 2018
              Resolved
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              Resolved

              I booked my tickets for agnyathavasi movie in vizag jagadamba theatre morning show (11:15 am) in justickets i payed amount through net banking. Total amount 230 rs pays through citrus payment it cut from my account 230rs but i did not receive any booking code. The date of the incident is 8th january 2018 the show is on 11th january 2018. I want my money return or my booking code my mobile number [protected] and gmail [protected]@gmail.com
              Feb 9, 2018
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Jan 03, 2018
              Rajulapativasanth's response
              Please refund my money
              Verified Support
              Jan 09, 2018
              Justickets Customer Care's response
              Hi Kvrsaicharan,

              Thank you for writing in to us!

              Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

              Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
              In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

              In case of any further assistance or clarification on this issue, please reply to this email.

              Assuring you the best of our services always.

              Regards,
              Justickets Team
              I tried booking tickets in justickets.com website for hello movie in the cinema thatre nellore andhrapradesh i have been deducted my account but did not received tickets i made payment through paytm first it showed me 505 gateway timeout but then it showed your payment is successful but ddid not receive any tickets related id or message
              Justickets Customer Care's response, Jan 11, 2018
              Verified Support
              Hi Teja,

              Thank you writing into us!

              We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

              Regards,
              Justickets Team
              My name is vasanth.19/12/2017 I booked 4 ticket's for MCA movie in gudivada city.but we did not receive conform ticket's.But amount was debit 458.01/-
              Please refund amount
              Justickets Customer Care's response, Jan 11, 2018
              Verified Support
              Hi Rajulapativasanth,

              Thank you writing into us!

              We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

              Regards,
              Justickets Team
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                suriya123
                from Vijayawada, Andhra Pradesh
                Jan 7, 2018
                Resolved
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                Resolved

                Address: Visakhapatnam, Andhra Pradesh, 530002

                My name is surya and i booked ticket from sbi debit card xx92 for a purchase worth rs221.83 on pos justickets52317 at justickets com txn#[protected]. I did not receive the ticket message.. So i either want ticket or message as show is on wed mrng... I feel the company is irresponsible..
                My mail id: [protected]@gmail.com
                Phone no.. [protected]...
                Feb 9, 2018
                Complaint marked as Resolved 
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2018
                Justickets Customer Care's response
                Hi Suriya,

                Thank you for writing in to us!

                Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                In case of any further assistance or clarification on this issue, please reply to this email.

                Assuring you the best of our services always.

                Regards,
                Justickets Team
                I've booked tickets for Agnyaathavaasi tickets in vizag, sangam Theater for 10th January, 2018, 7am show. Amount got deducted but tickets not confirmed
                Justickets Customer Care's response, Jan 11, 2018
                Verified Support
                Hi Navadeep,

                Thank you writing into us!

                We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                Regards,
                Justickets Team
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                  L
                  Libin Kodenchery
                  from Calicut, Kerala
                  Dec 24, 2017
                  Resolved
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                  Resolved

                  Address: 673004

                  Hellow
                  I booked a ticket for aadu 2 malayalam movie, at west hill regal cinema for 5.30 pm show. Cash is deducted from my account and ticket is not processed.
                  I paid using debit card.

                  Mobile number is [protected]
                  Email : [protected]@gmail.com

                  Using the above email and phone i again booked one ticket using other card. Pls rectify the issue and refund the amount at the earliest

                  Dear customer, inr 173.60 was spent using debit card of account xx6676 on 26-dec-17. Info: min*citrusp* ju. The available balance is inr 3, 324.09.
                  Jan 29, 2018
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2017
                  Justickets Customer Care's response
                  Hi Libin,

                  Thank you writing into us!

                  We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

                  Regards,
                  Justickets Team
                  I want to cancel my 2 movie ticket for tiger zinda hai movie on 22nd of December in sumit mandi mall theatre rajnandgaon chhattisgarh my booking i'd is AFCYNWTM seat B14, 15 i didn't check the date i want to book for 24th of December please go through my request as fast as you can.. so please check this fast and return the refund...thanks
                  Justickets Customer Care's response, Dec 29, 2017
                  Verified Support
                  Hi Dr.Rishabh,

                  Thank you for writing in to us with your feedback!

                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                  Regards,
                  Justickets Team
                  Sir i have booked tickets Justickets Booking D5800C40 for Agnyaathavaasi (U/A) on 12 Jan 2018, 08:00 AM at Jagadamba Complex, Jagadamba. Special Circle: F10, F7, F8, F9 as the date is changed unfortunately from jan 10th to 12th please cancel tickets paytm wallet [protected]
                  Justickets Customer Care's response, Jan 11, 2018
                  Verified Support
                  Hi SubhashNaidu,

                  Thank you for writing in to us with your feedback!

                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                  Regards,
                  Justickets Team
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                    V
                    varma aveeen
                    from Bengaluru, Karnataka
                    Dec 17, 2017
                    Resolved
                    Report
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                    Resolved

                    Address: Nellore, Andhra Pradesh

                    Dear justtickets team,

                    Good day

                    Yesterday we booked mca on 21st s2 cinemas nellore second show tickets not received mail and sms my mobile number was worgly mentioned please amend the below

                    Booking code : wn7x4l3
                    Seat no's : elite - p18, p19, p20

                    Mail i'd : [protected]@gmail.com
                    Mob no : [protected]
                    Please do needful

                    Regards
                    K. Varma aveen
                    Feb 1, 2018
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Dec 17, 2017
                    Updated by varma aveeen
                    Please send tickets and seat numbers

                    Mob no : [protected]
                    Mail I'd : [protected]@gmail.com
                    Dec 18, 2017
                    Updated by varma aveeen
                    Justtickets Team,

                    Please update status of order no WN7X4L3

                    03 tickets please send mail or SMS

                    [protected]@gmail.com

                    [protected]
                    Dec 18, 2017
                    Updated by varma aveeen
                    Dear Sir / Madam,

                    Please respond my ticketes status and please send my seat Numbers conformation through mail or SMS.

                    Please

                    WN7X4L3
                    Seat no's : ELITE - P18, P19, P20

                    Mail I'd : [protected]@gmail.com

                    Mob no : [protected]
                    Verified Support
                    Dec 29, 2017
                    Justickets Customer Care's response
                    Hi Varma,

                    Thank you writing into us!

                    Your booking seems to be confirmed and confirmation has been sent to you.

                    Incase of any other assistance, please write an email to [protected]@justickets.in, we shall check it immediately.

                    For instant help, please chat with our customer service agents. We will be happy to help you.

                    Regards,
                    Justickets Team
                    Sir I have accidentally booked the ticket for December 25 instead of December 24 I request you to cancel the ticket a refund it as i won't be in the city for attending the movie I request you to cancel the ticket

                    My no. is [protected]

                    Email id [protected]@gmail.com
                    Justickets Customer Care's response, Dec 29, 2017
                    Verified Support
                    Hi Deva,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards,
                    Justickets Team
                    I booked agnathavasi tickets from justickets. but i didn't recieve any message from it..i paid 440 for that
                    Justickets Customer Care's response, Jan 11, 2018
                    Verified Support
                    Hi Dora,

                    Thank you writing into us!

                    We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                    Regards,
                    Justickets Team
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                      S
                      sai7171
                      from Vijayawada, Andhra Pradesh
                      Nov 5, 2017
                      Resolved
                      Report
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500058
                      Website: Just Tickets

                      Sir this is from hyderabad i has booked 2 ticket for psk garuda vega movie on 5/11/2017 in the super theater balapur for the morning show. And my code is 215avgsk. I was in a trouble so i was unable to watch the movie so please cancel my tickets and refund my money to my account. Please sir this is my humble rrequest. Please understand my problem sir please thanking you
                      Dec 9, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Nov 05, 2017
                      Updated by sai7171
                      Cancellation tickets
                      Verified Support
                      Nov 07, 2017
                      Justickets Customer Care's response
                      Hi Sai,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
                      Verified Support
                      Nov 07, 2017
                      Justickets Customer Care's response
                      Hi Sai,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
                      Dear Sir,
                      Greetings .

                      I have booked the following ticket via just ticket app and I would like to cancel the ticket. But your app does not has any provision to cancel the ticket. Let me know the procedure to cancel the ticket .

                      Kindly cancel the ticket and refund the amount to your account

                      Regards
                      Karthigeyan
                      [protected]
                      Justickets Customer Care's response, Jan 9, 2018
                      Verified Support
                      Hi Karthigeyan,

                      Thank you for writing in to us with your feedback!

                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                      Regards,
                      Justickets Team
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                        G
                        Gowtham Kumar Paravasthu
                        from Addanki, Andhra Pradesh
                        Nov 4, 2017
                        Resolved
                        Report
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                        Resolved

                        Address: Nellore, Andhra Pradesh, 524004
                        Website: Www.justtickets.in

                        Sir,

                        On 03rd morning i booked 3 movie ticket for the movie next nuvve at s2 cinemas, nellore using my icici bank debit card. After paying 401.79 rs from my account (Icici bank) your site doesnot issued my tickets and i cross verified it in the s2 cinemas site in which the tickets are not blocked which means the the tickets are not booked, so i thought my money will be refunded but unfortunately it didn't happened, kindly credit my money back.

                        Email: gowthamkumar.[protected]@gmail.com
                        Ph: [protected] is used for booking..

                        Thank
                        Gowtham
                        Dec 8, 2017
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Nov 04, 2017
                        Updated by Gowtham Kumar Paravasthu
                        hi Team,
                        I got call from [protected], name Rahul I am not sure he is justdails custommer support or not, he asked me about my card details, which I cannot give for security reasons, as far as I know it is not required to provide card details to refund my amount as the details of it is already logged in the server when I booked my tickets if it is required, so kindly work this out. And refund my amount back to my account if it is not possible to do for the main account,
                        then refund my amount to the paytm account [protected].
                        Verified Support
                        Nov 07, 2017
                        Justickets Customer Care's response
                        Hi Gowtham,

                        Thank you for writing in to us!

                        Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                        Justickets shall never request for your credit/Debit cards details to trace your payment, please don't give out such information to anyone.

                        Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
                        In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

                        In case of any further assistance or clarification on this issue, please email to [protected]@justickets.in. We shall look into it right away.

                        Assuring you the best of our services always.

                        Regards,
                        Justickets Team
                        I have booked a movie ticket in just ticket my money is gone but I can't see my tickets
                        Justickets Customer Care's response, Nov 17, 2017
                        Verified Support
                        Hi Sri,

                        Thank you writing into us!

                        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                        Regards,
                        Justickets Team
                        Thank you for using your SBI Debit Card 459XX3304 for a purchase worth Rs267.51 on POS JUSTICKETS52317 at JUSTICKETS COM txn#[protected]. But I didn't receive tickets
                        Justickets Customer Care's response, Nov 17, 2017
                        Verified Support
                        Hi Santosh,

                        Thank you writing into us!

                        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                        Regards,
                        Justickets Team
                        Booked a ticket on oct 24th but transaction not successful and 115.75/- was deducted from my account.plz refund asap
                        Justickets Customer Care's response, Nov 27, 2017
                        Verified Support
                        Hi Madhira,

                        Thank you writing into us!

                        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                        Regards,
                        Justickets Team
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                          S
                          Såçhü Sébâstìåñ
                          from Bidar, Karnataka
                          Nov 2, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: Alappuzha, Kerala, 688521
                          Website: Justicket

                          Sir,

                          On 29th october evening i booked 4 movie ticket for the movie villan at rayban cine complex alappuzha using my federal bank debit card. After paying 494 rs from my account (Federal bank) your site doesnot issued my tickets and i lost my money and it's been 4 days my money is not credited back. Kindly credit my money back.

                          Sachu sebastian
                          Dec 8, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 06, 2017
                          Justickets Customer Care's response
                          Hi Sachu,

                          Thank you writing into us!

                          We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

                          Regards,
                          Justickets Team
                          Sir Please cancel my ticket sir i am a night shift operator i can't attend to movie please cancell my ticket i un fortunately mistaken the timings in just ticket sir please cancell my ticket sir... Please i feel happy i[censored] cancel my ticket sir.. Please sir please return my money sir please
                          Justickets Customer Care's response, Dec 4, 2017
                          Verified Support
                          Hi Bhargav,

                          Thank you for choosing Justickets!

                          Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                          Regards,
                          Justickets Team
                          Ticket no found
                          Justickets Customer Care's response, Dec 5, 2017
                          Verified Support
                          Hi Channegowder,

                          Thank you writing into us!

                          We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                          Regards,
                          Justickets Team
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                            A
                            Anutej
                            from Delhi, Delhi
                            Oct 27, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: Guntur, Andhra Pradesh, 522007

                            This is most irresponsible and cruel thing. We are not getting refund for the cancellation tickets. This happened to my friends and now to me. Why are you not able to maintain the sit in a proper way? Even small local sites are giving their best. By leaving all of them we are approaching you in search of quality and quantity. But you are totally unfit to maintain this type of sites if you are not able to respond to the customers.in the cancellation mail it is like you will get refund with in 10-15 days. This happened on 29th september, today is 27th october. It is almost a month.
                            I booked 5 tickets for spyder and the code is pombvb9q. So get my funds back. I got the tickets by using debit card. So expecting rs.838 quckly.
                            Dec 3, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 02, 2017
                            Justickets Customer Care's response
                            Hi Anutej,

                            Thank you for writing in to us!

                            Apologies for the inconvenience caused and the delay in refund. We have initiated the refund and it will reach your account within the next 7 -10 working days.

                            In case of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in.

                            Regards,
                            Justickets Team
                            I booked 2 tickets to garuda vega
                            Booking code-215AVGSK for psv garudavega on 6Nov, 11:15 AM at super theater E16, E17
                            Justickets Customer Care's response, Nov 7, 2017
                            Verified Support
                            Hi Sai,

                            Thank you for writing in to us with your feedback!

                            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                            Regards,
                            Justickets Team
                            Hello I am vasu ..I want to book ticket today 10dec17 unfortunately I booked tomorrow...can you plz cancel the ticket ..ticket id q39re8we on 11Dec 17 apsara breather vijayawada ..my mum [protected]..can you plz update the status as soon as possible..thanku
                            Justickets Customer Care's response, Dec 29, 2017
                            Verified Support
                            Hi Vasu,

                            Thank you for writing in to us with your feedback!

                            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                            Regards,
                            Justickets Team
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                              A
                              Ajeesh Unnikrishnan
                              from Coimbatore, Tamil Nadu
                              Oct 26, 2017
                              Resolved
                              Report
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                              Resolved

                              I booked 4 tickets now from justickets. Amount has been transfered. But i didnt get any booking id... And now when i look to the site the same seats i booked were ready for another booking. What is this sir. Please reply faster. I booked for 29october2017. I choose chellam theatre, puthoor. And it cost about 535 totally. My amount has gone... Please gave me tickets or my money back.
                              Nov 27, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Oct 27, 2017
                              Updated by Ajeesh Unnikrishnan
                              I booked 4 tickets for Villain and i also paid the amount.. Now justickets is saying tickest were not booked u can cancel the order i[censored] want.. But what about the money i paid for my tickets... Its not even showing in the app about the available wallet amount.. I can find the wallet amount in browser... I need my money to the bank account i have paid from.. I was unable to use the amount which i have paid
                              Verified Support
                              Oct 27, 2017
                              Justickets Customer Care's response
                              Hi,

                              Thank you for choosing Justickets!

                              Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                              Regards,
                              Justickets Team
                              Visakhapatnam jothithetr Sunday 22th I booked 4tickets form credti4375e card card no[protected] plz refund my amt cont [protected]
                              Justickets Customer Care's response, Nov 2, 2017
                              Verified Support
                              Hi Murthy,

                              Thank you for choosing Justickets!

                              Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                              Regards,
                              Justickets Team
                              On 5th Nov I booked 6 tickets for raja de great movie in Siri Venkat theatre machilipatnam through Sbi net banking and I didn't got any ticket message but the amount was deducted. Please look after this asap. I didn't see any customer care number of your's in online..
                              Regards,
                              Nithin
                              [protected].
                              Bank ref number:IJACHVJSO5
                              Justickets Customer Care's response, Nov 17, 2017
                              Verified Support
                              Hi Nithin,

                              Thank you writing into us!

                              We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                              Regards,
                              Justickets Team
                              I have booked two tickets on 12.11.17 but tickets are not issued.so pls refund the amount
                              Justickets Customer Care's response, Nov 17, 2017
                              Verified Support
                              Hi Pkrishna,

                              Thank you writing into us!

                              We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                              Regards,
                              Justickets Team
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                                B
                                Balu Sundar
                                from Mancheral, Telangana
                                Oct 20, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh
                                Website: Justickets

                                I have tried book the movie raja the great 3 different times and dates. Payment gateway is asking email id, mobile number, booking user name extra details by given these detail then only it is asking bank detail. I have provideing all the details. Amount has detected from bank but failing to retrieve the confirmation tickets. Please look this issue
                                Dec 5, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2017
                                Justickets Customer Care's response
                                Hi Balu,

                                Thank you writing into us!

                                We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

                                Regards,
                                Justickets Team
                                I reserved adirindi movie ticket yesterday..but movie is postponed to some other date hence i need my cash back
                                Justickets Customer Care's response, Oct 23, 2017
                                Verified Support
                                Hi Praharsha,

                                Thank you writing into us!

                                We would like to understand more about this. Please explain your request in detail with show details, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                                Regards,
                                Justickets Team
                                I have booked 2 tickets, money is gone from my account but i didn't get any message or email from justticket. After typing booking code only i will get the tickets, is there any way to get the booking code, Please do something fast
                                Justickets Customer Care's response, Oct 23, 2017
                                Verified Support
                                Hi Hemanth,

                                Thank you writing into us!

                                We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                                Regards,
                                Justickets Team
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                                  ಜಯಂತ್ ಮೈಸೂರು
                                  from Bengaluru, Karnataka
                                  Oct 19, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560037
                                  Website: Consumer Complaints

                                  Hello,
                                  My name is lokesh. Kindly cancel the movie tickets booking code is xul8r34b.
                                  Booing details:
                                  Booking code: xul8r34b
                                  Theater: sri vinayaka 4k theater.
                                  Marthalli, bengalore-560037
                                  Reason for cancellation: booked the ticket wrong date, (Booked the ticket 23rd october 2017 instead of 19th october 2017) kindly refund the amount back to my bank account.
                                  Mob:+[protected]
                                  Nov 23, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2017
                                  Justickets Customer Care's response
                                  Hi,

                                  Thank you for writing in to us with your feedback!

                                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                  Regards,
                                  Justickets Team
                                  Jus now I had booking a ticket in mersal movie on 23 /10/2017 2:40 PM show to Trichy sona mena cinemas, but unfortunately ticket booked on 26/10/2017 so I want cancel my booking and also want a revert my payment on my account.. Kindly to needful as
                                  Justickets Customer Care's response, Oct 24, 2017
                                  Verified Support
                                  Hi,

                                  Thank you for writing in to us with your feedback!

                                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                  Regards,
                                  Justickets Team
                                  Helpful
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                                    P
                                    Pradeeprajk25
                                    from Chennai, Tamil Nadu
                                    Oct 19, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Recently booked tickets for mersal movie. I booked tickets through assisted booking and i added an amount of rs.1890. Still now tickets have not been booked and the amount is still in the wallet. So i need back my amount to be refunded to my bank account. Sbi acct no - [protected] ifsc - sbin0008181 acct name - r. Pradeep branch - mela chinthamani trichy. Tn
                                    Nov 25, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2017
                                    Justickets Customer Care's response
                                    Hi Pradeep,

                                    Thank you for choosing Justickets!

                                    Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                                    Regards,
                                    Justickets Team
                                    I can purchase ticket payment complete nd ticket not got it
                                    Justickets Customer Care's response, Oct 23, 2017
                                    Verified Support
                                    Hi Hemang,

                                    Thank you writing into us!

                                    We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                                    Regards,
                                    Justickets Team
                                    Hi iam book movie tickets with online net banking money was debited but i have not received any confirmation message or mail ... Problem solve make it fast
                                    Justickets Customer Care's response, Oct 23, 2017
                                    Verified Support
                                    Hi Venkat,

                                    Thank you writing into us!

                                    We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                                    Regards,
                                    Justickets Team
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                                      Sriteja Yadav
                                      from Adoni, Andhra Pradesh
                                      Oct 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nellore, Andhra Pradesh
                                      Website: justickets.com

                                      Sir good morning.
                                      First of all us have. A safe diwali to all.
                                      I have booked ticket on 19oct 2017 to raja the great movie but it was booked on 20 oct 2017 when i was booking the ticket its shows on 19th oct but when booking confirmation came it was booked on 20th oct please cancelled my ticket nd give my money back please my name is sritejayadav nd my referal booking code is wqqd2n9 please give my money back
                                      Nov 23, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 23, 2017
                                      Justickets Customer Care's response
                                      Hi Sriteja,

                                      Thank you for writing in to us with your feedback!

                                      Tickets are booked based on the selection you have done. Before payment, the confirmation page shall also give you the particulars of the order for verification.

                                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                      Regards,
                                      Justickets Team
                                      I had booked tickets through justickets.For
                                      The inconvenience I am not available that day.so I want to cancel ticket.
                                      Justickets Customer Care's response, Oct 27, 2017
                                      Verified Support
                                      Hi Sheikh,

                                      Thank you for writing in to us with your feedback!

                                      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                      Regards,
                                      Justickets Team
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                                        G
                                        gurusamy Periyasamy
                                        from Chennai, Tamil Nadu
                                        Oct 18, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600071
                                        Website: [email protected]

                                        I am booked 9 nos mirasal movie ticket on 20.10.17. At this date i am not available. Changed my program for next week then this tickets are cancel early booking reference vide number wthj7b2 booking date.18.10.17 last two years in our customer if any movie ticket booking used in your application only then in future is not for preplanned and book the tickets so refund the amount early please request by g. Periyasamy.
                                        Nov 20, 2017
                                        Complaint marked as Resolved 
                                        Justickets customer support has been notified about the posted complaint.
                                        Oct 18, 2017
                                        Updated by gurusamy Periyasamy
                                        Thank you for cooperation please
                                        Verified Support
                                        Oct 19, 2017
                                        Justickets Customer Care's response
                                        Hi Gurusamy,

                                        Thank you for writing in to us with your feedback!

                                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                        Regards,
                                        Justickets Team
                                        I have booked two tickets from your site, for film lava kusha in rose theater mukkom, Booking Code 98BLNRC1, this happened due to a misunderstand in date, so plz cancel the same
                                        Justickets Customer Care's response, Oct 23, 2017
                                        Verified Support
                                        Hi Dijinjumar,

                                        Thank you for writing in to us with your feedback!

                                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                        Regards,
                                        Justickets Team
                                        Sir I have my tickets in just tickets web site but after completion of payment for 4 tickets R's 390 I didn't get any msg or mail has confirmed.
                                        Justickets Customer Care's response, Oct 24, 2017
                                        Verified Support
                                        Hi Koteswar,

                                        Thank you writing into us!

                                        We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

                                        Regards,
                                        Justickets Team
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