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Justickets Complaints & Reviews

www.justickets.in

3.8

Updated: Aug 12, 2023

Complaints 565

Resolved

422

Unresolved

143

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Justickets reviews & complaints page 7

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Address: 521175

Website: Justickets

I am book a 3 tickets in 03/05/2018 wt you say show times (4-12am) and you are say to me this is not a confirm tickets that's ok but now time is 6:30am tickets is not book me so want my money in my wallet immediately because the purpose is i booked another time to see movie today so you could refund my money as soon as possible.

Movie name:-naa perru surya naa eillu india.
Place :- jaggayyapeta
District :- krishna
State :- ap

Jun 5, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

May 04, 2018

Naveen Rudrapati's response Tickets are not confirmed in message or email

Verified Support

May 04, 2018

Justickets Customer Care's response Hi Nagendra,

Thank you for choosing Justickets!

Please be advised that you have not placed a standard order, there is an assisted order placed in your account which is not a confirmed order.

As informed, Assisted order bookings are not confirmed orders. You will get an SMS and Email confirmation once the tickets are confirmed.

The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our service always.

Regards
Justickets Team

View replies

S

sai mouli

from Visakhapatnam, Andhra Pradesh

May 7, 2018

Sir i booked telugu movie bharath ane Nenu please cancel ticket and refund to money bank booking id no is Justickets Booking 4NITMXS, U2KQKX8P for bharath ane nennu () on 29 April 2018, 06:20 PM at shri Lakshmi Narasimha theatre I7, i8, i9, i10 plese cancel the tickets my name is D sai mould mobile no is [protected

N

Naveen Rudrapati

from Chandur, Telangana

May 9, 2018

Money was transferred and tickets are not confirmed

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Address: Visakhapatnam, Andhra Pradesh, 530013

I have booked my tickets today but the money had been debited and my tickets are not confirmed so i want to know about my refund and then i have to book it once again but the money which was debited before was not at least credited into my wallet so i request you to look into this issue and solve it as soon as possible

Regards. Sai
Movie - nsni (Naa peru surya naa illu india)

May 2, 2018

Complaint marked as Resolved

The issue has been resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Justickets Customer Care's response We hope your issue has been resolved.

In case of any further assistance or clarification on this issue, kindly mail to [protected]@justickets.in or call us at [protected].

Assuring you the best of our services always.

View replies

M

MADHAVA rao gangeraboyena

from Bengaluru, Karnataka

May 2, 2018

My name is g. MADHAVA Roa I booked tickets for infinity war in s2 cinema hall in Nellore date. 28/04/2018 but tickets not issued so please make it fast conformation code 802690

S

Shastri Bhamidi

from Kottapalli, Telangana

May 2, 2018

I Have booked tickets for " BHARAT ANE NENU"for Sarat theatre on 14.04.2018.
for Rs.535.01 thru INB (ref.no: [protected]IGADJOOB4).My a/c was debited with Rs.535.01 on 14.04.2018, but so far not reversed to my a/c.Neither I received the tickets nor reversed the amount.Hence I request you to arrange for reversing the amount immediately.
regards.

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Address: Visakhapatnam, Andhra Pradesh, 530003

Respected Sir ! Iam G.Revathi (Paytm User) . I recently on 26th April, 2018 booked tickets for Avengers Infinity War Telugu Dubbed Movie (Seat no.H09, H10) in Paytm to watch it in Kameshwari&Kinnera Theatres, Visakhapatnam on 28th April Morning Show, But it was cancelled by a seller of Just tickets private Limited . However, O booked it again (tried again), I didn't get the money back which was spent for tickets booking for first time . I hope you take this into your notice and process this fast .

+1 photos

Jun 6, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Justickets Customer Care's response Thanks for bringing to our notice, we would request you to write to [protected]@justickets.in for complete details or else call us to[protected] for instant response.

View replies

R

RAMMADUGU SAI ESWAR KRISHNA

from Hyderabad, Telangana

May 2, 2018

Do you pepole have any sense without a license for a movie how can you sell tickets for that movie

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Address: 641004

Hello sir i have booked in just tickets at wrong time.
Show time is on sunday 29/04/2018
10.30pm
I will not be at that place as planned.

Kindly please help me to refund my amount.

Ticket no w78cn48.
Tickets booked 3

Mobilenumber : [protected]
The ticket was booked in brookefield mall, coimbatore and i will not be in coimbatore on sunday as planned didnt go well.
Also i dont have friends in this place now.

Jun 9, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Justickets Customer Care's response Hi

Thank you for writing to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

View replies

P

patan salman khan

from Bengaluru, Karnataka

May 2, 2018

Hello, i booked an show in justtickets through paytm but it says shows cancel and i dint got my money back to my paytm wallet or justicket wallet .

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Hi support,

This is lalith harsha

I have booked a ticket with reference id 9ol18277 for movie bharath ane nenu at thalluri theatre 5:45 pm show today. Due to some personal issues i will be not available for today could you please cancel that ticket and refund the money to my hdfc bank account. Please find my ticket in the attachment. Thanks in advance.

Thanks,
Lalith harsha

Jun 6, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Justickets Customer Care's response Hi Lalith Harsha,

Thank you for writing to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

View replies

C

cbsufsb

from Visakhapatnam, Andhra Pradesh

May 2, 2018

Sir I have booked tickets today for saturday first show...as i have tried two times my money was debuted but tickets were not confirmed...Please ASAP refund my money
..This is not at all fair as I have faced similar issue when I tried the previous movie rangasthalam...but got to face the same issue...

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I hav done assisted booking in just tickets and added money on 11th april for movie bharat any nenu in vizianagaram district for the release day 20th april 2018 but till now i didn't get any confirmation and movie is going to be released day after tomorrow please update the status this is my first time on just tickets don't disappoint.
Order no.484043

May 20, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Justickets Customer Care's response Dear Praveen Surya,

Thanks for bringing to our notice, we would request you to write to [protected]@justickets.in for complete details since there have been two types of booking before and after the session open, to get instant response call[protected].

View replies

K

Kareem Mohammed

from Hyderabad, Telangana

Apr 23, 2018

This is kareem, I have booked one ticket, the amount is debited from my bank account.still I does not received.(Dear Customer, acct XX7146 has been debited for Rs.167.70 on 17-Apr-18 towards linked [protected]@hdfcbank. UPI Ref no[protected]

Cherry Sai Charan's reply, May 4, 2018

Bro refund money 100% cashback

N

[email protected]

from Hyderabad, Telangana

Apr 25, 2018

Hi sir this is nagamalleswara raotoday i book bharath anu nenu movie tickets in your just tickets web site amount is debited to my account but tickets not confirmed please solve these issue my mail id naga.[protected]@gmail.com
my ph no [protected]

S

Srikanth Reddy Vadla

from Rajampet, Telangana

Apr 25, 2018

I want cancel my movie ticket because I booked movie ticket on 20th April so, that's iam going to cancel my movie ticket I hope you understand my thoughts thank you for receiving my feeling.

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Address: Hyderabad, Andhra Pradesh, 500025

Dear team,

I booked tickes using just tickets and made payment through amazon pay.

I did not get tickets yet but it says transaction successfull..

Kindly resolve.

Kindly go through below mail for confirmation and transaction details.

Amazon pay logo
View your transactions

Hi phani,
Thank you for transacting with us. We'd like to let you know that justickets has received your payment.
Transaction details:
Date: monday, 16 april, 2018 3:41:33 pm ist
Seller: justickets
Amazon pay transaction id: p[protected]
Justickets id: ip6p5fiw2k8vr2ptwxc6
Status: successful
Transaction amount: rs.233.87
Thanks

Regards,

Phani raju
[protected]

Jun 4, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Justickets Customer Care's response Hi phani,

Thank you for writing to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please call us to [protected] for instant response

Assuring you the best of our services always.

Regards
justickets team

View replies

A

Anusha Peddireddy

from Coimbatore, Tamil Nadu

Apr 20, 2018

I booked two movie tickets for Krishnarjuna yudham today from Amazon pay balance... booking id is V74YDLFC... please reply me whether the tickets are confirmed or not...

S

Sathish Krishnan

from Kottayam, Kerala

Apr 23, 2018

Sir

The tickethe I want change the 23rd booking change date 25th pls change the tickets and confirmaction

Tic keys booking no. WRWN75J

Thanks
Sathish kc
[protected]

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Address: Nellore, Andhra Pradesh

Dear sir

I have booked online tickets total 3 tickets on[protected] sunday, but i did not received message for booking seats. And my amount is debited from my debit card rs.497.00. I did not recieved my tickets for confirmation.in this case every one didnt trust to booking online tickets in justtickets. So please refund that amount as early s possible.

Thanking you

May 25, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Justickets Customer Care's response Hi Jagan,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

View replies

S

Sai Grapo

from Ponnur, Andhra Pradesh

Apr 26, 2018

Cancel movie tickets for Bharat anu nenu movie on 21st April our OUR CODE IS[protected] for Sailaja theater Vijayawada, Gandhinagar. Time 21st April 10pm. please make it fast if you want any doughts you can Call us my number [protected]

R

Raju Chityala

from Hyderabad, Telangana

Apr 26, 2018

Ticket assisted order 498775 amt 134 rs was debited but ticket was not issued
..Either return money or issue a ticket for tomorrow (21/04/2018)first show In sandhya 75 mm rtc x roads hyderabad...

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Address: Guntur, Andhra Pradesh, 522004

Please confirm my tickets. Iam done transaction with upi of phone pe. I am done transaction via phonepe app. Transation is completed but tickets were not confirmed. My number is [protected]. Tansation id hdf486af1cf78444af692dd0a39bed220b3. And upl id is [protected]@ybl. And ticket id 11135972. Please i want my tickets. And my email id [protected]@gmail.com please please very urgant

May 19, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Justickets Customer Care's response Hi Jagan,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

View replies

J

Jagan Teja 123

from Mirialguda, Telangana

Apr 13, 2018

Show is started.please refund my money of debited rs 125.5

Justickets Customer Care's response, Apr 13, 2018

Verified Support

Hi Jagan,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

C

Charansaikumar Csk

from Vijayawada, Andhra Pradesh

Apr 20, 2018

Sir
Pls help me
I have booked an wrong show now I am in need of money sir😭😭pls take my tickets back sir pls sir pls😭😭😭😭

my transaction is completed but tickets are not booked - Comment #3073795 - Image #0

E

eswar1

from Manuguru, Telangana

Apr 24, 2018

Sir please cancel my tickets for WLTKPXL for bharat ane nenu movie on 20 apr 2018, at 4.10 pm at cinepolis:ccpl mall, audio4, EXCUTIVE b1, b2.PLEASE refund my money to my WALLET.My name is ESWAR and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.

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Transaction failed in justtickets, but amount debited in my account, please solve this problem. I booked krishnaarjuna yuddam movie tickets to 12th april 2018.
I paid with amazon pay balance, amount will debited my wallet, tickets not conformed, please conform my tickets and send my booking id or refund my amount. Please solve this problem immideately....

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Address: 530018

I booked tickets in just tickets for the Telugu movie rangasthalam on 5th April evening 5.30 pm show with id M8E6ZWYP for 6th april show in Sri lakshmi narasimha theatre visakhapatnam but due to emergency health problem I joined family in hospital so didn't watched the movie.
Is there any way to get ticket refund as it
Was 840 rs
Please do the needful

May 12, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Justickets Customer Care's response Hi Vuritla,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Hi support,

This is murali krishna sankaramanchi

I have booked a ticket with reference id bbac1830 for movie chalmohan ranga at br hitech theatre 9:15 pm show. Could you please cancel that ticket and refund the money to my hdfc bank account. Please find my ticket in the attachment. Thanks in advance.

Thanks,
Murali.

+1 photos

May 10, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Apr 05, 2018

Updated by Murali Krishna Sankaramanchi Sorry support,

Show timing is at 6PM tomorrow.

Verified Support

Apr 06, 2018

Justickets Customer Care's response Hi Murali,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

View replies

R

RAHAMATHULLA SYED

from Hyderabad, Telangana

Apr 10, 2018

3rd booking tickets cancelled

Justickets Customer Care's response, Apr 11, 2018

Verified Support

Hi Rahamathulla,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

S

sriraj036

from Delhi, Delhi

Apr 10, 2018

My amount was deducted without confirming the movie tickets my amount deducted ref no is IGADFODNB9 OF AMOUNT RS 442.48 ON 29 MARCH 2018 ATT 16:49 TIME, now it was happen before 3 days but not yet my amount was not refunded is there any problem from side or your side there no clairty from justtickets

Justickets Customer Care's response, Apr 11, 2018

Verified Support

Hi Sriraj,

Thank you writing into us!

Very sorry for that. We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

H

Harish Ranganatham

from Hyderabad, Telangana

Apr 10, 2018

Following below show has been cancelled by the theatre management. Hence please refund the below online ticket amount.
Justickets Booking RU4MWMMY for Rangasthalam (U/A) on 02 Apr 2018, 11:15 AM at G3 Theatres: Sindhura, Sindhura. First Class: E7, E8, E9.

We are requesting to refund the amount ASAP.

Justickets Customer Care's response, Apr 11, 2018

Verified Support

Hi Harish,

Thank you writing into us!

Very sorry for that. We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

S

Sai Kumar Chinta

from Vijayawada, Andhra Pradesh

Apr 10, 2018

I have booked a ticket for 1st April but I have received the tickets for 31st March.so I request you the refund the amount so debited from my account.

Justickets Customer Care's response, Apr 11, 2018

Verified Support

Hi Sai,

Thank you for writing in to us with your feedback!

Your tickets are booked based on your selection. There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

A

Anand Jenigala

from Nalgonda, Telangana

Apr 12, 2018

My name is Anand. On 08/4/2018 i booked tickets for rangastalam movie in Sudharshan 35mm theater RTC X Road at 2.15 noon show on just tickets Seat No. D22, D23 my money debited from my account. I didn't get tickets.
Please refund my money as early as possible.Or Conform the ticket Amount.267.51

Justickets Customer Care's response, Apr 13, 2018

Verified Support

Hi Anand,

Thank you writing into us!

Very sorry for that. We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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My name is santosh kumar. On 30/3/2018 i booked tickets for rangastalam movie in maruthi theater srikakulam on just tickets but transaction failed and my money debited from my account. I didn't get tickets.
Please refund my money as early as possible.

Transaction details
Pos:justickets pvt /mumbai/[protected]
Amount: 503.10
Date : 30/3/2018

Thank you.

Jun 4, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

Justickets Customer Care's response Hi Santosh,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

Apr 05, 2018

Updated by ptnnsantosh My details
Mobile no: [protected]
Email: [protected]@gmail.com
Money debited : 503.10 rupees
Date: 30th march 2018

Verified Support

May 04, 2018

Justickets Customer Care's response We hope your issue has been resolved.In case of any further assistance or clarification on this issue, please call us at[protected]

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Address: Krishna, Andhra Pradesh, 520015

Website: www.justtickets.com

Sir, i am devu ravi from vijayawada.. I booked 3 tickets from justtickets.com on 30 mar 2018, but tickets are not generated even 408 rs are debited from my andra bank. I again retried to generate tickets and again 408 rs are debited but tickets are not generated. Therefore totally 820 rs (Round fig) are debited. So i kindly request you to refund my amount to the bank account. I hope you will..
Thanking you..

May 3, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Ravi,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

View replies

V

Vangari Suri

from Hyderabad, Telangana

Apr 3, 2018

Hello team,
My self surender just 30mins back I have booked of two tickets pls I want to cancel my tickets.. Because I have been booked for 4th april, so pls cancel it..And reflect the amount back

refund issue - Comment #3057984 - Image #0

Justickets Customer Care's response, Apr 4, 2018

Verified Support

Hi Vangari,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

G

Guna Sekhar PGS

from Visakhapatnam, Andhra Pradesh

Apr 3, 2018

I have done payment but i didnt get my tickets will the money get refunded?

Justickets Customer Care's response, Apr 4, 2018

Verified Support

Hi Guna,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

B

bgs1234

from Hyderabad, Telangana

Apr 4, 2018

Please cancel my tickets Justickets Booking LPYIFRE4 for Rangasthalam (U/A) on 31 Mar 2018, 02:00 PM at SVR'S Sivasakthi Theatre, Sivasakthi. Dress Circle: E11, E12, E13, E14 and refund money to my account my name is B.G Srinivas contact no :[protected] .
It's an urgent request to cancel my tickets .

Justickets Customer Care's response, Apr 5, 2018

Verified Support

Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

U

Udayagiri Naresh

from Kavali, Andhra Pradesh

Apr 4, 2018

Cash was recived but there is no message and no display of ticket booking also please solve or refund immediately

Justickets Customer Care's response, Apr 5, 2018

Verified Support

Hi Udayagiri,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Attempted to book tickets. First attempt i didn't get tickets, but money got transacted. Again attempted for same seats and same show. This time got tickets after another transaction. I had to pay double amount to get tickets. Money transferred from my sbi account. Transaction details [protected]igadfuseq8. Amount transferred is 601. Kindly refund the money

May 5, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Apr 02, 2018

hemubluebell's response Sir please cancel my tickets for IV0ZBHQZ for SUDANI FROM NIGERIA movie on 03 APR 2018, at 8.15 pm at REGAL CINEMA EAST HILL, KOZHIKODE. FIRST CLASS D2, D3 .PLEASE refund my money to my bank.My name is HEMANTH KUMAR and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.

Verified Support

Apr 04, 2018

Justickets Customer Care's response Hi Kandiyil,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

View replies

H

hemubluebell

from Chennai, Tamil Nadu

Apr 3, 2018

Sir please cancel my tickets for IV0ZBHQZ for SUDANI FROM NIGERIA movie on 03 APR 2018, at 8.15 pm at REGAL CINEMA EAST HILL, KOZHIKODE. FIRST CLASS D2, D3 .PLEASE refund my money to my bank.My name is HEMANTH KUMAR and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.

movie tickets for 9.30 pm show on 30 march 2018 at pearl 1 theatre of surabhi mall theatre ramanattukara - Comment #3057838 - Image #0

Justickets Customer Care's response, Apr 4, 2018

Verified Support

Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

D

Dasaris13

from Gudivada, Andhra Pradesh

Apr 4, 2018

I have booked Rangastalam movie tickets on 29-03-18 in visakhapatnam in sankara theatre and amount debited from my bank account Rs 350 above but i not got tickets my number [protected] do needful

Justickets Customer Care's response, Apr 5, 2018

Verified Support

Hi Dasaris,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please write to [email protected]. We will be happy to help you.

Assuring you the best of our services always.

Regards,
Justickets Team

P

pandey.vivek923

from Mumbai, Maharashtra

Apr 6, 2018

Sir, I am Vivekpandey from mumbai..I booked 1 tickets from justtickets.com on 31 Mar 2018, but tickets are not generated even 167.69 rs are debited from Phonepe wallet via upi icici bank. Please refund my amount immediately.

Justickets Customer Care's response, Apr 6, 2018

Verified Support

Hi Pandey,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

S

Surya Bhasker

from Hyderabad, Telangana

Apr 6, 2018

Sir I booked Telugu movie rangastlam. Please cancel tickets and refund the money of Rs.350.80 to my bank account. Justickets booking code is: JGZAA1ZU Seat number G 10, 11, 12. Booked on 28.03.2018 4:20 pm.

Please cancel the tickets and refund my amount to my bank account.

Please acknowledge me to my mail Id is archana.[protected]@gmail.com.

Justickets Customer Care's response, Apr 9, 2018

Verified Support

Hi Surya,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

G

Ganapathi Jagadeesh

from Perumbavoor, Kerala

Apr 6, 2018

Attempted to book tickets. First attempt i didn't get tickets, but money got transacted. Again attempted for same seats and same show. This time got tickets after another transaction. I had to pay double amount to get tickets. Money transferred from my sbi account. Kindly refund the money

Justickets Customer Care's response, Apr 9, 2018

Verified Support

Hi Ganapathi,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Hyderabad, Andhra Pradesh

Website: www.justickets.in

Today i was trying to book 2 tickets on saturday, for rangasthalam movie, which costs 230₹ for talluri theatre at ecil. I got money deducted mesage from my bank. But i didn’t any ticket confirmation. I tried again to check if i could get my tickets. But instead of getting tickets, i lost other 230₹. I got other money deducted message from my bank. But i didn’t tickets. So i’m seriously got fed up for ur worst service. Try to solve it as soon as possible. 😡refund my money back. I[censored] want, i can show u my messages proof.

My number - [protected]

May 3, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Mar 28, 2018

venkateswarlu katta's response Please send me the printed ticket..

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Karthi,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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B

bhargavikurra

from Visakhapatnam, Andhra Pradesh

Mar 30, 2018

I have booked my tickets for raangasthalam on[protected] through phone pe and my money have been deducted but the tickets are not booked and i didnt even get the confirmation message and what the hell is this and when i was again visiting the site the tickets which i marked was available. please rectify this problem as soon as possible

money refund for movie tickets - Comment #3055272 - Image #0

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi Bhargavikurra,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

M

Mohan randy

from Vijayawada, Andhra Pradesh

Apr 4, 2018

Sir I booked Telugu movie chalmohan ranga please cancel ticket and refund to money bank booking I'd no is justtickets booking HR9CA7HH for chal mohanranga () on 05 April 2018, 10pm at jagadamba complex -sarada seat no's L10, L9, L8, please cancel the tickets my name is Ramakrishna mobile no is ([protected])

money refund for movie tickets - Comment #3058621 - Image #0

Justickets Customer Care's response, Apr 5, 2018

Verified Support

Hi Mohan,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

V

venkateswarlu katta

from Kodar, Telangana

Apr 4, 2018

I have paid the ticket amount for Telugu movie rangastalam but I haven't received any confirmation message...

Justickets Customer Care's response, Apr 5, 2018

Verified Support

Hi Venkateswarlu,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

Y

yeswanth kumar reddy

from Eluru, Andhra Pradesh

Apr 6, 2018

My money deducted from my paytm account but my tickets are not confirmed when I contacted paytm they told your transaction is successful plz contact justickets for refund my txn id is [protected]

Justickets Customer Care's response, Apr 9, 2018

Verified Support

Hi Yeswanth,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Address: Krishna, Andhra Pradesh, 520002

Today, i had booked 1 ticket for rangasthalam movie in vijayawada apsara theatre for tomorrow 30 mar 7.30am show. I had booked 4 seats from money debited from my account but didn't received my tickets. Not even showing in past booking history in justickets app. I was registered user for justickets for long time and booked so many tickets. Now it is asking to register as new user.

Please check and resolve my issue. Either issue tickets for the booked show and seats or else revert back my money which was debited.

Ps note: don't my money for any other show or any other seats. I want for the show and seats which i had booked. If in any case requested show with requested seats can't be given then revert back my payment.

+1 photos

May 3, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Chandrasekar,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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D

Dilip Kumar Kamadana

from Hyderabad, Telangana

Apr 3, 2018

Sir i want to cancle the tickets i have booked. Booking number is WGRVTGZA seat number's is J11, J12, J13 maruthi theatre .Please cancle and refund amount in my bank account

I didn't receive my tickets - Comment #3057982 - Image #0

Justickets Customer Care's response, Apr 4, 2018

Verified Support

Hi Dilip,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Address: Krishna, Andhra Pradesh, 520002

Website: www.justtucket.in

Dear justickets, i booked tickets for movie rangasthalam - telugu - apsara (Vijayawada) theatre - friday, mar 30, 7.30 am the problem i faced that after booking 1 seat balance as been deducted from my account and i didn't receive any confirmation code to print the ticket. Please try to give the ticket confirmation code... Otherwise return the amount...

+1 photos

May 3, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Mar 29, 2018

Rangasthalam's response Please refund money immediately sir

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Chandrasekhar,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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J

Jakeer Shaik

from Tanuku, Andhra Pradesh

Mar 30, 2018

Sir
This jakeer I have book tickets for Rangasthalam in Sunday 12:30 pm I have some problem in that time I have to watch the movie so please cancel the tickets and booking id: F270DEB4 Thanking you sir Name:jakeer [protected]@gmail.com [protected] And refund the amount please Sir I am requesting for you please

didn't receive my tickets - Comment #3055199 - Image #0

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi Jakeer,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

R

Rangasthalam

from Vijayawada, Andhra Pradesh

Mar 30, 2018

Sir I booked rangasthalam movie 5 tickets on 31st March unfortunately my mobile not working please refund my money sir please refund money immediately thank you

didn't receive my tickets - Comment #3055273 - Image #0

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

S

[email protected]

from Palmaner, Andhra Pradesh

Apr 3, 2018

Hi sir when I chose date it's on 1st April but when am paying time it's automatically went to next day which am not satisfied so I cont go for next day which on Monday could you please cancel my tickets on 2nd of April and revert back my money.Justickets Booking EMGBDQ0D for Rangasthalam

didn't receive my tickets - Comment #3057930 - Image #0

Justickets Customer Care's response, Apr 4, 2018

Verified Support

Hi Saicharanalladis,

Thank you for writing in to us with your feedback!

Your ticket is booked based on your selection. There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience. Incase of clarification please share your issues in detail with your booking confirmation, registered email address and mobile number by writing an email to [email protected]. We shall look into it right away.

Regards,
Justickets Team

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Address: YSR, Andhra Pradesh, 91

I was paid an amount just two hours back but i am not get any mail like confirmation of ticket. Please issue my ticket as soon as possible to gmail. My show will be tomorrow so please resolve my problem very quickly. It's my kind request infront of you. I hope that you will be resolve this problem as soon as possible otherwise i might be thought your service is not good. So please resolve my problem.

May 3, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Mar 30, 2018

Updated by SFBj Please send tickets and seat numbers

Mob no : [protected]
Mail I'd : [protected]@gmail.com

Mar 30, 2018

Updated by SFBj Still i am waiting for your response... please resolve my problem otherwise i will think about your justickets is very very very very very bad and staff also worst response

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

View replies

S

SFBj

from Manuguru, Telangana

Mar 29, 2018

My name Kumar
I am from proddatur

My problem is
Today evening 6:15pm
I Booking the movie Rangasthalam in proddatur Sri Sai Rajeswari complex cine hub theater in 30 March the day evening show 6:15pm
booked the tickets tickets was conformed but i didnt get the msg in my Gmail id
i booked the tickets tickets was conformed but i didnt get the msg in Gmail i want to take print out how we didnt get msg

Please slove this my problem sir
My mail I'd : [protected]@gmail.[protected]@gmail.com
Please get my mail I'd my tickets status...

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi Seshu,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

V

veerakrishna reddy

from Ongole, Andhra Pradesh

Mar 30, 2018

We are booked 4 nos tickets I.e k10 to k13 for sudha theatre, PRODDATUR. The amount rs.463.01 from card ending 4XXX8005 at 29 March 2018 @14:34 Hrs.

ticket is not issued - Comment #3055252 - Image #0

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi Veerakrishna,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

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Hii justtickets
I booked four tickets today around 4:00 for rangasthalam movie in mayuri theatre kakinada. Show will be held on march 30th, 6:15am. Money is detected from my pay tm account but did not get any confirmation message. So check about the tickets and provide solution. Make sure about the problem by today itself

Justickets order #k0zfrm6ulpjbyk9l7usd
Transaction id [protected]-03-29 04:01:19 pm

May 4, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Mar 29, 2018

Bhaskar lovely's response Bcsjvs

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Arun,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

View replies

H

Harsha Vardhan Naidu N

from Bengaluru, Karnataka

Mar 29, 2018

I was tried to book rangasthalam movie tickets but money got deducted but tickets not boocked.

movie tickets amount debited but tickets are not booked - Comment #3054641 - Image #0

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi Harsha,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

B

Bhaskar lovely

from Hyderabad, Telangana

Mar 30, 2018

I want booked rangastalam movie ticket but payment is confirmed but just tickets booking tickets confirmation massage is not I'm in paytm app

movie tickets amount debited but tickets are not booked - Comment #3055256 - Image #0

Justickets Customer Care's response, Apr 2, 2018

Verified Support

Hi Bhaskar,

You may please scroll down to select your preferred mode of payment.

Incase of further clarifications, kindly write to [email protected] for us to help you better.

Regards,
Justickets Team

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