|Address:||New Delhi, Delhi, 110049|
I am baffled and appalled at the callousness attitude of KAFF customer care team. Phone number [protected]
We have been requesting for our microwave to be fixed since last last one week, today is 3rd FEB, however no one shows up and fixes the Microwave. I spoke to one Mr Avlin after profusely requesting to speak to the supervisor, advising him about our apathy. He heard us and did call us back and said some would call in the next half hour. No One DidD. Yet a another day has passed and no sign of anyone from customer care coming or calling us.
Such a waste to be stuck on the phone with them on their customer care, requesting for the day / date / time they will visit as we are all working. No answers from them. Ask for the service team numbers who will visit, No Answers for them.
Two people surprising share the same name Sumit (without any surname) with different voice prints in their customer care number.
One passing the buck onto the other. Be ready for most UN-cooperative After sale service if you buy Kaff. Is the management listening, is the management sleeping or this is the strategy of treating their customer once a sale has been made.
Can anyone help Please, we need Kaff to fix our microwave and we are willing to pay for this service.
Kaff Appliances India customer support has been notified about the posted complaint.