Claimed

Kaff Appliances India Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 564
Resolved
28
Unresolved
536
Quick Links
Statistics
Share
Contacts

File a complaint to Kaff Appliances India

Having problems with Kaff Appliances India ?

File a complaint and get it resolved by Kaff Appliances India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Kaff Appliances India reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kanishka Bhattacharya
from Kolkata, West Bengal
Report
Copy

kaff opec gx - 60 wall mounted chimney

Address:Kolkata, West Bengal, 700068
Website:kaff.in

I bought the above model of a kaff chimney in march 2017. The chimney started malfunctioning within 10days and we had called kaff to request service. Ever since then we have called 14 times over 7 months. Kaff never bothered sending anyone over, but always promised they would act on the issue.

Given it has been over 7 months i suspect kaff will probably never send anyone and i have essentially lost my money. What are my options...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka, 560029
Website:[email protected]

I bought a large modular kitchen 10 years back and insisted on kaff hinges and fittings. There are 30 doors including 4 corner units. Hinges of these corner units have been breaking down every 2-3 years and i have replaced the corner units 3 times during this period. This time i do not want to just replace hinges again but insist on getting confirmation from kaff if:
The hinges are faulty
If not why breaking regularly?
Your...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mallika Rao
from Delhi, Delhi
Report
Copy

oven

It's been over a month since i placed complaint for my oven not heating. It was after 2 weeks that technician sarnveer singh visited after repeated calls. He made some guesswork, made me pay in advance of 2500/- for a new filament and then disappeared for another 2 weeks, saying that he will visit after part is procured. On visiting again and change of filament my oven is still not working. I was promised another visit by a more senior technician,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
khateeja
from Bengaluru, Karnataka
Report
Copy

hob

Address:Udupi, Karnataka, 576104

I have purchased kaff hob from snap deal on august 24 2017. After 15 day for installation a person name harsha came to attain the sevice. He was very irresponsible with the product and which lead to damage of a igniter of one of the burner. When the parcle was arrived it was in the best condition with out any damage but with the technistions mistake it was broken while installing and when we asked him he said he will replace and wrote a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajayy78
from Kanpur, Uttar Pradesh
Report
Copy

installation of chimneys

Address:Gurgaon, Haryana, 122001

We bought 2 chimneys and cooktops atgurgaon on 21 sept and same day request for installation was submitted. No response was received for installation; we even called at call centre couple of times but always received reply that you will get a call back within next one hour, but nobody responded. Our installation request nos. Are kaf/137/422 and 424.
It's been almost a week now but nobody has contacted for installation....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PRABODH jha
from Ranaghat, West Bengal
Report
Copy

service not providing

Address:Khordha, Odisha, 751017
Website:[email protected]

I complain my chimney oil leakage on 20/08/2017 but my problem has not solved till now. Your service centre is not response of my complain
My complain no. Is - kaf126228. Your service is very poor i am not satisfied of your service and technician. My contact no.-[protected]. And kaff technician is not responsing my call and my complain. If my complain will not solve within 48 hrs then i shall lodge a case in consumer forum my all emails...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ANUPKUMARsinghal
from Nagpur, Maharashtra
Report
Copy

nova 60 chimney

Address:New Delhi, Delhi, 110052

We have purchased nova60 chimney from shiv shakti appliances shiva market pitam pura delhi and get it installed at d-133 ashok vihar phase - 1 delhi on 27/7/2017. Invoice no 5195 dated 27/07/2017.
This product is not working properly and we had made complaint sevral times and mr gulab singh visted the site and after that nothing is resolved by him he only replies that you contact with the dealer and the other side dealer says you contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
U
Umesh Luthria
from Mumbai, Maharashtra
Report
Copy

kaff nord 4 burner hob

Complained about main burner malfunction to customer care on july 18th. Technician came next day and informed part needs replacement. Informed him to get necessary done as burner a safety hazard. Was told part expected in 10 days. Nearly 2 months have passed, no resolution nor any confirmation about part availability. Consistent follow up has yielded no result. Each time told wait a week....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aryan Kaundal
from Delhi, Delhi
Report
Copy

complaint for stoves broken nozzle

Address:1100uu
Website:www.kaff.in

I am not satisfied with the customer service department of kaff appliances India. I purchased a stove from kaff model no. KHB86BR5 on 28.11.15. I didn't had any Complaint previously, but on 21.7.17 nozel of my stove got broken due to shifting the kitchen. I called the customer care service of kaff and they gave me complaint number KF116825 (on 21.7.17). On 22.7.17 the technician Visted my home and told me to wait for 2-3days as the nozel...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parul Kapoor DLF
from Bareilly, Uttar Pradesh
Report
Copy

cooking range

Address:122002

Dear sir / ma'am,

I would like to bring under your notice that i have registered a complaint with customer care since 21st, july'2017 of leakage of gas at a very high rate.

Sorry to say despite raising an emergency alarm no one came to attend it. Since then we are not able to use cooking range and doing up a follow up on it everyday. No result at the end.

Writing this after facing so much disappointment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer thatai
from Noida, Uttar Pradesh
Report
Copy

bursting of hob

Address:New Delhi, Delhi, 110075

I am using kaff hob and chimney but today my hob got bursted due to malfunction in hob input.in this hob top is fine but input nob got damaged. I have already registered complaint on urgent basis but no one has shown up to repair it. My complaint no. Is ks116356. So please send someone to repair it asap. My address is flat no. 150, surbhi apparrment, sector-11, pocket-1, dwarka, new delhi-110075. Phone no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arundeep madan
from Delhi, Delhi
Report
Copy

No action taken since 2 months

Address:121006
Website:www.kaff.in

I had lodged a complaint for my built in induction about two months ago, complaint number kf85300. I stay in faridabad, haryana.
Firstly, the engineer took around 10 days to pay a visit and informed me that a part of the induction will have to be changed which i agreed to. The part was then repaired and brought back after a few days but the induction still would not function.

The engineer then took the whole induction...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
alagasingar
from Chennai, Tamil Nadu
Report
Copy

Chimney block and extra filter required

Address:600078
Website:nll

I purchased your chimeny last year the chimney is not having any suction
we are trying to contact your call centre unable to get them since three days
last year we requested for extra filter for my chimney with your chennai dealer and reminded through their service representative mr jayarajan
inspite of our calls nothing is working
please rectify the defect and issue me extra filters on payable basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
I
Issan R
from Delhi, Delhi
Report
Copy

Chimney complaint

Address:201304
Website:www.kaff.in

I have bought a chimney of KAFF in the year 2017 and it is not even an year old. In early april something happened within my chimney of its own and the inside portion of the chimney got fire. Due to which the chimney burnt and to stop that we had to put soil on it otherwise due to this chimney my home could have also caught fire.
Now regarding this i have complained on kaff customer care on 15th April and firstly your personnel troubled...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pranjal Barua
from Chennai, Tamil Nadu
Report
Copy

Against defective equipment and non responsive attitude

Address:781022
Website:www.kaff.in

I purchased a chimney kaff model bass mx-60 k/c from your dealer m/s maruti interiors, g s road, suraj nagar, six mile, guwahati vide retail invoice no 2301 dated 08 may 2017. It was installed on 10th may 2017. The concerned representative was mr. Basishtha asm from kaff, guwahati.

A few days after installation the chimney was switched on but had to be immediately switched off due to a cracking sound inside. On lodging the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Girish V Jadhav
from Bengaluru, Karnataka
Report
Copy

Poor service and product

Address:560097
Website:www.kaff.in

I bought Kaff Chimney and Hob in February this year (2017) and am having issues with ignition ever since.

A previous complaint made was not fruitful. He only came cleaned the hob. The issue still exists. He mentioned that the ignition is a problem because the spark generator is an issue and I have got a wrong model spare part for this.

He promised to get back in 2 days and took 350 bucks from us and also insisted...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Francis Viegas
from Ahmedabad, Gujarat
Report
Copy

Hob and chimney

Address:South Goa, Goa, 403715
Website:Kaff

I bought a hob and chimney of kaff in october 2016 through cmm arena retails pvt ltd, margao, goa. Goa. Today the glass top of the hob burst and has turned into crystals. Photos attached. Tne knob of one of the burners also malfunctions. My mobile no [protected]. Product narration : sc5116/10948 kaff hob &chimney

The hob top needs replacement and knob of burner sometimes goes tight. It needs servicing.
As per reviews...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mikeen Furia
from Mumbai, Maharashtra
Report
Copy

Hob burner

Address:Mumbai City, Maharashtra, 400086
Website:Kaff.in

Myself dr furia has purchased kaff 4 burner hobb just before 25 days, within 1 week there was an issue with burner,, which technician from aryan services successfully did,, within next three days again the same problem occurred then inspite of repeated complaints to aryan services no one came., but the lady operator was honest and gave a false commitment daily of sending a technician. Den i complained at toll free no. After 3 days technician...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
nilutpal pegu
from Guwahati, Assam
Report
Copy

Price variations

Address:Kamrup Metropolitan, Assam, 781036

I have been trying to buy a chimney from your brand. But to my surprise, there are a lot of price mismatch between online prices and the prices offered by your dealers. I have few of them to bring you to light.
Model no-ideal dx 60- rs12333 pepperfry.com price (Active)
- rs17090 dealer/showroom at guwahati
Model no - nero 60- rs 12990 dealer/showroom price ghy
9690 - e-bay price (Active)
Ray 60, mark lx60,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitsan22
from Mysore, Karnataka
Report
Copy

Kaff chimney motor issue

Address:Bangalore, Karnataka, 560103

We had registered a complain in Kaff CC on 20 April & no is - KF86590. Technician visited our house and told that it's Motor problem and. We need to replace. He told that if motor is available in service centre then will get replace next day else will take 2-3 days BUT now it's more than 1 month but no progress.

In fact we contacted CC and service centre both but every time same answer that Kaff team will contact you in 30...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy