Kaff Appliances India — Hob burner

Address: Mumbai City, Maharashtra, 400086

Website: Kaff.in

Myself dr furia has purchased kaff 4 burner hobb just before 25 days, within 1 week there was an issue with burner,, which technician from aryan services successfully did,, within next three days again the same problem occurred then inspite of repeated complaints to aryan services no one came., but the lady operator was honest and gave a false commitment daily of sending a technician. Den i complained at toll free no. After 3 days technician comes promising to replace burner.. With again no response for another 3 days, again i register a complaint today at toll free no, and i receive a call from same honest operator saying will do it in 2 days,, i argued that i want a replacement because in 15 days why the burner flame conked off twice,, but i guess she has the authority on behalf of kaff company to deny a replacement for hob,, so kind,, i ask her to email me same,, awaiting her mail since 2 hrs,,, highly impressed with kaff company and specially with aryan services for such a service and i have already been a fool and paid them for yearly contract also
Don't know whom to call and wat to do.. As i have already paid and at their mercy...