Karbonn Mobiles Complaints & Reviews

I purchased a mobile, karbonn sleek plus in feb 2019

Mobile handset not working

1) incoming ring usually get off from when, i purchased it.

2) from 2 months handset not working, due to 'touch' function not working

3) when i reached to your service center in my city, amravati,,. Their are no one ready to even discuss about my problem.
They continues said that, put your mobile number to themselves, we will ring you... But they doesn't call me any more.

4) i respectively went 3/4 times, personally but all efforts i vain

5) when i call to them, which number given to me, from your service center "[protected]",, they can't even receive the call...

6) my handset steel in warranty period..

7) i purchased this mobile online..

So please register my complaint, and make my handset on..

Dhananjay namaskar
1/a, amar colony, old bypass road, dastur nagar, amravati. 444606

Mobile no. [protected]

I'm worrying about my phone why because, my phone that titanium jumbo vo7. The combo is damaged. I can't find that combo, but i'm finding only titanium jumbo 2 i'm very sad. If you had any combo's of titanium jumbo vo7 please let me know....in the amazon, flipcart, snapdeal, and even factoryclub i searched for it a lot but i can't find it. So please provide in those websites
— thank you —

Submitted the handset to service center due to very low battery backup, phone very very slow.
Date: 2nd march 2019 job no. Mhl2asc[protected]
Date: 19th march 2019 job ref id mhl2asc[protected].
Date: 26th june 2019 job ref id mhl2asc[protected]

While submitting the phone i had informed support team about phone battery is having some issues but they denied and didn't give replacement of battery!!
When i submitted again the phone they said phone and battery both are having issues and only phone can be take for repair with warrnaty but not the battery.
I wanted my phone and battery both should be repair properly.

I have purchased karbonn a9 indian mobile from amazon at 26.10.2018, now the phone screen is not working. So i went to the service centre near me (Durgapur, west bengal pin-713212) but they refused to repair it, though it is on warranty period.
So, please suggest me what to do now..
If this is the condition then i will say that karbonn service is very poor..

Regards,
Kaustav
Email id - [protected]@gmail.com

I have a very bad experience about the karbonn service center in the indira nagar bangalore,

I visited the service center on 10th dec to address the mobile charging issue and they directly told there is a problem in phone battery without checking the handset properly and i purchased it on their suggestion.

I tried to charge the new battery entire day, but it was unsuccessful so i went to service center again and explain the issue and also sat for more than 1 hours, again they didn’t diagnose the issue properly.

They told there is the charging ic issue and ask me to replace it and pay 600/- rupee, i agreed and luckily ask if this issue will not resolve post this ic replace then what's next, so they informed we need to change the motherboard of the mobile and pay 3500/-

Within 15 min they again informed they can’t change the charging ic without a motherboard.

It means they cheated me to sell the mobile battery without diagnosing the issue properly, but the problem is with the charging ic, also they refused to return the battery.

Please let us know how to stop this kind of issue in the future.

I have purchases a carbonn mobile on 15/07/2018 thorough online from flipkart but above is not working. I have visited carbonn mobile service center in patna but whereas said to me for change some parts which has to be paid by me but i am not agree for any amount of paid. I said to them send it for company for repair but said to me company will charged the penalty. My mistake was i have given to some where for repair but they are could not do so. I think there will be little problem.

Kindly suggest me how to avail to services

Thanks

Sir,

I have purchased one karbon a40 mobile on 07th nov. 2018 from poorvika mobiles pvt. Ltd., ambattur, chennai - 600 053. Ph: [protected]

Since its purchase i am unable to use the mobile, often while attending the calls it is getting disconnected and karbon screen appears and i have to restart the mobile. Sent to authorised service centre twice but still the problem persists. Dealer wants letter from service centre for replacement. Please instruct the service centre for replacement. Kindly do the needful. Regards.

Sir,

I have purchased one karbon a40 mobile on 07th nov. 2018 from poorvika mobiles pvt. Ltd., ambattur, chennai - 600 053. Ph: [protected]

Since its purchase i am unable to use the mobile, often while attending the calls it is getting disconnected and karbon screen appears and i have to restart the mobile. Sent to authorised service centre twice but still the problem persists. Dealer wants letter from service centre for replacement. Please instruct the service centre for replacement. Kindly do the needful. Regards.

Hi Team,

Its to inform you that my name is Akash Tiwari, purchased my new Karbonn Aura Sleek Plus phone on 7th July 2018 with a hope that, let's trust on Indian brand like Karbonn .But, its very disgracefull to say this that again indian phone let down their customer expectation . Within 4 month of purchase, my phone got some vertical or horizontal ### lines on the screen automatically.

I was wonder to see, its just a span of 4 months and my phone got suffering from this problem . I do complaint the same with CUSTOMER CARE and they told me that you go to service center, then they told me its a physical damage and you need to pay Rs 1800 for screen replacement . I have asked them, i had words with CUSTOMER CARE and you will not being charged but when i called again CUSTOMER CARE then they told me its physical damage and you need to pay.
I don't understand why i am being charged as phone is under 1 year of warranty and my screen is in perferct condition without any scratches . why karbonn team cheats their loyal customer.
I have purchased Karbonn mobile first time with a home let's try out Made in India Product but its hard to say that, don't go with Indian Product . Better go with MI, vivo phones . I have bought this product just because its Indian Product but totally again its disappointed to say, never go with Indian Prouct. Its waste of your hard money.

Please help me to resolve my issue and repair my phone . I have trusted karbonn phone with a hope . Please don't let my trust break down toward karbonn.

Regards,
Akash tiwari
[protected]

My mobile set a41 puchased on 26 jan 2018. Now speaker of the same is unserviceable from last 3months and neither service center at laxmi nagar delhi nor shop owner at new kondli is giving the service just telling me that speaker not available. I am harrashed in these three months from both sides. I am very kind if you advice me further. Kindly advice

Please be informed that i have a aura power mobile which i bought around 2 years back. This mobile has been giving me continuous terrible since i bought it.

I recently took this to a karbonn mobile service centre in patna, to my shock the customer care told me that since it's a utl make they cannot service it and i'll have to find another service centre where it can be repaired.

I took this phone to the service center in patna and they asked me to pay some 350 rs to update the software, i paid the amount and they updated the software.

Again after 15 days i could see the same issue is persisting, there's no mobile data connection while roaming even when i have enabled the required options, this was working fine till today noon but the net connection stopped working all of a sudden.

Around the same time, i realised that the service centre technician had even changed the battery of the phone and placed a battery that was very low on life and wasn't giving any backup, mind you that the original battery that was there in the phone was relatively new and was giving very good battery backup. I felt cheated but couldn't do anything as now i am in jaipur.

Now i'm sick and tired and disgusted by this phone.
And very strongly urge people never to buy any karbonn phone as it'll make their life hell.

Extremely extremely bad experience with karbonn mobile.

I regret taking this phone as it is not even a month old and already giving problems. Network comes as goes, a huge black x appears on the phone an then the wifi just switch off for no reason. The phone freeze from time to time an i have to keep reboot the phone. I would like to know how to fix the phone or get a new phone as i can't handle this phone any more, if possible a complete different brand of phone as i will inform people not to take this phone. It is the worst phone ever

I bought a new karbon a40 indian smart phone. Within 1 mounth its touch screen got complaint. I gave it to karbon sirves center (Name:first hand service center, mob:[protected], bellard road, kannur). They told me that they will give it after 10 days. Its been 45 days there is no responds from their side. I am willing to give a case against you people. As a last step i am informing your company. I expect a better result from you. Now i think that the only problum i did is i bought karbonn phone, is that a great mistake. So pleas dont let your trust leave me.

I have taken karbonn mobile before few days about 2400 rs on amazon side but very few days battery of mobile is not working well and very few hours coming low if i use mobile or not use mobile. In stand mobile also few times low battery message come so i have not taken more calls and call to another as well as not surfing net so solve my problem as early as possible

I ordered karbonn aura1 mob.from snapdel, but before using 3 weeks my mobile get switched off it cannot be start after charge plug in ...the sanpdel provide list of customer care but these centers cannot receive call and max of them no. are not available or wrong no.
They give the centers names but in that center I had call but they says system for repair mob. is not available
So suggest me what can I do for switch on my device.

Sir i have karbon jambo 2 mobile purchase by flipcart in last may 2018. I have facing a battery problem in 1 month.. Mobile is automatically switched of 100% to 0%..
Under only few minutes... Today i went to laxmi associate service center in bharatpur. But they told me that we don't change battery with out changing folder.. My mobile is normaly screched in touch screen. If my mobile is facing battery problem.. So why they don't change my mobile battery... Worst service is this service center... Plz action this service center...

Service center name is laxmi associate near jhagina gate in front of petroleum bharatpur rajasthan...

As i ordered a karbonn mobile from your tv add.
My order - [protected]
Product code[protected], (I[protected]
Order date - 1august 2018
Name - bantu khan
Mobile - [protected]
The moblie which i found is defective and of no use. I am trying to contact you but nobody is answering my phone calls. Please replace it or refund my money back as soon as possible.

My Karbonn Titanium Phone is under warranty .It was not getting charged and touch screen is also erratic..Hence I consulted Karbonn Authorised service centre at Noida Sec-15, on 28.07.18.
Shubham Telecom
G-15, BASOYA Complex
SEc-15 NOIDA 201301
Service engineer checked and told me that charging current is not reaching upto battery.Please submit the phone and take it on Tuesday(31.07.18)
Invoice date 28.07.18, Invoice no 01.
After regular calls, i got reply that it is in Katbonn Lab and still not come to us.
Today they confirmed that mobile is ok, and can be collected.
I took it from the service centre but it was again not charging.
I again went to them, then after checking they informed that Charging jack is defective and it will cost Rs.4000.
The mobile was with Karbonn Service centre and I have not been informed for two weeks now they returned my phone and hence i am cheated by Karbonn and they also violated the Warranty of the product.
My Details
Anand Kumar
Mobile No [protected]

I am facing so many problem with my karbonn mobile first it having ghost touch problem and not it is not getting switch on
It's karbonn titanium jumbo under warranty period i bought it from amazon
Imei no1. [protected]
Imei no. 2. [protected]
Please help me sir service centre of durgapur or sahni telecom is also not helping me. Please resolve my issue.

I want strongly complaint on the Karbonn mobile service center which is:
SRI SAINADH ENTERPRISES
UTL432
[protected]@gmail.com
DR NO 53-23-4 Chaitanyanagar Near Kinnera Theatre NH-5 Road Maddlilapalaem Visakhapatnam AP. 530016
Visakhapatnam, 530016
[protected].

Above service center has been pathetic and worst service center. I have submitted my battery which git swollen during its warranty period i.e before 6 months.They said will raise a request for new battery free of cost as in warranty. After 20 days also there was no proper response from them. Later after 2 days they called to come and collect battery. After reaching there they said to pay 500/-rs.They said they cannot accept the battery as it is completely swollen.

The way the staff Ms Swati spoke was horrible on calls also she didn't follow minimum ethics to speak. .. Instead giving solution she shouted on us. There manager Mr Niam tulli also didn't responded back after we giving him calls.

We have been cheated by this service center.By This complaint I would request to take action on the service center for their improper behaviour on the customers at the earliest and request for new battery under warranty at the time of submitting request.

Consumer