Claimed

Karbonn Mobiles Complaints & Reviews

1.3
Updated: Jan 17, 2024
Complaints 1470
Resolved
379
Unresolved
1091
Contacts

File a complaint to Karbonn Mobiles

Having problems with Karbonn Mobiles?

File a complaint and get it resolved by Karbonn Mobiles customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Karbonn Mobiles reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sagarsaha
from Muzaffarpur, Bihar
Sep 16, 2016
Report
Copy

Address: 799003

I bought my phone on karbonn titanium s200HD on 22 of july, than thephone started showing problem on 1st of august than i submitted it to the service center on 2nd of august. On 9th of august they returned the phone saying the problem was resolved when the problem was still there. Again on 10th of august i gave the phone to that service center and they till now didn't returned. Everytime i visit them they say that the phone is still on pending. I bought the phone from snapdeal. the phone was turning off after some time and that was the only problem. my phone no. :-[protected]
+1 photos
Karbonn Mobiles customer support has been notified about the posted complaint.
Dear sagarsaha,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Only the name "KARBON" is displayed on the screen forever.
Doesnt display anything else on screen.
Not able to view anything after that.
Totally as good as dead.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shridhar Mhatre
    from Mumbai, Maharashtra
    Sep 15, 2016
    Report
    Copy

    Address: Raigad, Maharashtra, 410206

    My phone was facing problem of "POWER ON" and it was under warranty. I gave my phone at karbonn service center for about 40-45 days and i am not getting back my phone after such a long duration of time. The service center says that "Your phone is with company so we cant help it".
    So, i request you to give our mobile in working condition as early as possible .
    Otherwise we may file a complaint in consumer court.
    +1 photos
    Karbonn Mobiles customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ram Dangwal
      from Bareilly, Uttar Pradesh
      Sep 15, 2016
      Report
      Copy

      Address: Sangrur, Punjab, 148001

      I have purchase karbonn mobile titanium s-205 from big bazar .The issue wich i am facing battery problem.
      I have serched here local Service center and check him battery. He has refuse and says battery not in warranty. I also request to service center for new battery with payment. he says battery not available right now and says try after 10 days
      but no response till now.
      kindly do the needful at your end and resolve this assue immediately.
      Karbonn Mobiles customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ram Dangwal
        from Bareilly, Uttar Pradesh
        Sep 14, 2016
        Report
        Copy

        Address: Sangrur, Punjab, 148001

        I have purchase karboon titinum s205 on may/16 from big bazar, ludhiana .i have faced battery problem. karboon service center karboon service center says battery not in warranty.i have faced many problem without mobile

        i am not setisfied with your service

        please do the needful at your end and resolve my problem and arrange karboon titinum s205 mobile battery immeditely.
        Karbonn Mobiles customer support has been notified about the posted complaint.
        Dear sir, I had submitted my mobile phone Karbonn titanium octane plus for repair on[protected] but my phone is not repair yet. Two months have already crossed.what is your Service.my job sheet no. is KJASPHR146716KR3915.
        Service Center address:
        Shree Ganesh mobile solutions
        Shop no. 9/1, Maheshpur, sector 21, Panchkula (HR) 134112.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anil 12061985
          Sep 14, 2016
          Report
          Copy

          Address: Mathura, Uttar Pradesh, 281403

          सर
          मेरा मोबाईल कारवोन s 35, एवं जिसका imei न०. "[protected]" एवं जॉव सीट न०. "kjaspup320716kr5851" है! 15 जुलाई 2016 को रिपेयरिंग के लिये दिया था, जिसमें फोन गरम होने की समस्या थी! जो अभी तक ठीक होकर मुझे प़ाप्त नहीं हुआ है, एवं कस्टूमर केयर वाले भी जबाव नहीं दे रहे हैं!
          कृपया जल्दी से मेरा फोन ठीक करके वापस करने की कृपया करें

          निवेदक
          अनिल कुमार
          मोवाईल न०. [protected]
          ई मेल : [protected]@gmail.com
          Karbonn Mobiles customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            haggarwalbros
            from Ludhiana, Punjab
            Sep 12, 2016
            Report
            Copy

            Address: Jalandhar, Punjab, 144004
            Website: www.karbonnmobiles.com

            I bought panasonic eluga l2 from mobile house in jalandhar on[protected], after few months mobile battery got faulty and i submitted my mobile in karbon serivice center. The mobile was not getting charge. it has been passed 6 months and i dont get any response from service center, and i dont know where they have sent my mobile and i was not received back my mobile.
            Karbonn Mobiles customer support has been notified about the posted complaint.
            Sep 12, 2016
            Updated by haggarwalbros
            my contact number is [protected]
            I m very upset coz mera cell new kandy ui launcher ko le kar bhut pfblms kr rha h black screen show hoti h or fr likha ata h kandy ui launcher is stopped working n koi apps bhi ni chlri h i m very tensed help me out its a request. Karbonn titanium machfive.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kashmira hansdehar
              Sep 10, 2016
              Report
              Copy

              Address: Jind, Haryana, 126116

              Hi
              Maine apna karbonn s 200 titanium 25 augst ko karbonn care preet electronics patran distt patiala punjab me lcd brake hone ki vjah se diya tha or ajj tak mera phone thik hokar nahi aya center wale lcd uplabdh nahi hone ki bat kahte hai ki compny me lcd nahi hai or lcd lab tak ayegi ye bhi nahi pata apse meri request hai plz merA phone jld thik kro bhai ya phir use replace kro bhai ...plz...[protected]...[protected]
              Karbonn Mobiles customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kashmira hansdehar
                Sep 7, 2016
                Report
                Copy

                Address: Jind, Haryana, 01684

                Hi
                Maine apna karbon titanium s 200 hd phone augst 25 ko lcd brake hone ki vajah se karbonn care center patran distt patiala me diya tha or ajj tak uskee lcd care me nahi pahunchi jiske karnujhe kafi nirasha ho rahi hai ye phon maine khanouri disst sangrur pinjab se liya tha 5000 rs me or usi shop ke throo care me bheja tha... Koi hal nikalo bhai.. Kashmir singh vpo hansdehar teh narwan distt jind haryana
                Karbonn Mobiles customer support has been notified about the posted complaint.
                Sir I have karbon titanium octane plus mobile. It got power on password accidently. How can I break it.Please give instructions to break power on password.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Challengerhj
                  Sep 4, 2016
                  Report
                  Copy

                  Address: 231001

                  I hate the product . I bought Karbon machsix vr 2 months ago till now no tampered glass backcover is available and shopkeeper are saying that not in future too i t will be available, also unable to install many app code error 504 .Till now no update is available for fixing this. Although The battery back is worst too, Camera is just below average . The company cheated me
                  Karbonn Mobiles customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jyoti Prasad Kakati
                    from Mumbai, Maharashtra
                    Sep 3, 2016
                    Report
                    Copy

                    Address: Kamrup Metropolitan, Assam, 781103

                    Dear Sir,

                    I submitted my Karbon S201 at Guwahati Service center on 03.08.2016. But the issue issue is still not resolved. The is no proper response from the Guwahati service center over phone. I contacted the customer care as well over phone and mail. But has not received any satisfactory resolution. I have submitted the scan copy of the job sheet herewith. Please do the needful.
                    +1 photos
                    Karbonn Mobiles customer support has been notified about the posted complaint.
                    Sir mere pash karban s201 he sarvis sentar me denek bad bhi usho ripering nahi kar paye very bad sarvis one iyer bhi nay hu karid k esh Thad klash mobile he😞😞😞😞
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bhaskar Amrutwar
                      from Akola, Maharashtra
                      Sep 2, 2016
                      Report
                      Copy

                      Address: Pune, Maharashtra, aoba
                      Website: www.consumercomplaints.in

                      On 31 aug. 2016 at about 5:30 -6:00pm. I went to the dhanlaxmi interprises, near chikhalwadi corner, nanded, maharashtra. (Which is authorized service center of karbonn). I have problem with my handset's battery. Shopkeeper asked me to buy new battery. Then i asked him to give me a bill of that. He said that he can't give me any kind of bill of purchasing battery. Then i agreed to purchase battery without bill. But then he refused me to give that battery in anger. He didn't give me that battery so that my handset is remained useless. And there is no other proper battery available for this handset, in open market also. So please pay attention to this valuable complaint.
                      Karbonn Mobiles customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sam Shakya
                        from Noida, Uttar Pradesh
                        Aug 30, 2016
                        Report
                        Copy

                        Address: 285001
                        Website: www.karbonnmobiles.com

                        Hi sir i brought karbonn s204 mobile 24/09/2015. But this mobile heanting after 15 days i compain to costomer care but they always say its natural... But after 3 month its over heating... I sent mobile to service center at 07/03/2016 but after 1 month they sent mobile without solved any problem then again i sent mobile by request costomer care and again same problem and plus many another problem by service center again again i sent mobile 4 times and 175days for repairing but they coun't solved problem and they are joking with me what i do sir please help me i called about to 100 times to costomer care please help me
                        Imei no - [protected]
                        New job sheet no last 20 days - kjaspup456816kr2128
                        +2 photos
                        Karbonn Mobiles customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sub ghosh
                          from Kolkata, West Bengal
                          Aug 30, 2016
                          Report
                          Copy

                          Address: Howrah, West Bengal, 711102

                          I purchased one such phone from seven star infosystems, mewat 122105, haryana india by e-purchase on 11.08.2015. Amount is 4299/-. Order id:[protected] and invoice no is hr-del[protected]. Cst no: [protected]. From the month of nov 2015 all kinds of problem of the set started, mainly charging not done and later key pad problem.
                          Immediately i contacted to authorised service centre at kolkata, west bengal and first formatting done on 26.03.2016 at mobicare, 1a, nandan bagan street kolkata 700004 (Ph no[protected].
                          On 06.05.2016, the centre authority said that the original charger provided alongwith the set is faulty and compelled me to buy a new one @ rs 380/-. Although within warranty period.
                          Again 3 weeks later keypad problem became worse and i went to service centre again on 09.08.2016. The centre in charge told me to change the touch-pad and he assured me to change the same free since it is well within warranty period. Service centre personnel said that he sent for replacement of a new touch-pad/key-pad by e mail to the company authority and the number for such mail requirement is kjaspwb002816kr17117 on 09.08.16.
                          But till date no feedback came. I am sufferring tremendously.
                          Being a professor of government college in west bengal i compelled to suffer hugely for last few months. Please di intervene and replace the set at earliest opportunity.
                          Regards
                          Dr subrata ghosh,
                          81 ramkrishnapur lane howrah 711102 west bengal [protected],
                          C/o sailen bagchi [protected]
                          Karbonn Mobiles customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            maheshk007
                            from Hyderabad, Telangana
                            Aug 29, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500012
                            Website: www.karbonnmobiles.com

                            Dear concern,

                            I am mahesh chand staying in hyderabad, i have purchased titanium s99 mobile 1.6yrs back, now i am getting problem with the battery. I have searched here nearly all the local shops and also karbonn service centers for getting the battery, i also requested karbonn service centre person yesterday at abids area to get me this battery from his contacts from other service center but he has simply refused bu saying it is not possible, when i have not succeeded i have tried on line, there also it is not available.

                            Finally when i approach to karbonn call centre, they have simply lifted their hands by saying that the company has stopped manufacturing the accessories of that model. No one wants to take the ownership.in this scenario i want to know that where the customer should go.

                            I have just purchased this mobile 1.6yrs back if the company is not manufacturing the accessories of the model which is launched just 1.6yrs to 2yrs back, then the message which i carry out of it is not to buy karbonn mobiles, the company is just cheating the people and they are forcing the people to buy new mobiles. Karbonn have a very bad after sales service.

                            This is a very bad experience from which i am going through now. This is very bad on the companies part in the competitive market. My day to day work is getting hampered because my mobile is not working.

                            I have also sent the complaint through mail and after many reminders also i have not received any reply from them.
                            Can you provide me any clue what to do in this kind of situation.

                            Regards,
                            Mahesh
                            Karbonn Mobiles customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              singh shahab
                              from Noida, Uttar Pradesh
                              Aug 29, 2016
                              Report
                              Copy

                              Address: 110096
                              Website: karbonn mobile care

                              Repair not under comment date
                              I have submit 07/05/2016 hi comment 20 days
                              but new 29/08/2016 but my mobile is under repair...
                              i have take Manny time complain on customer care korbonn mobile
                              why is so late
                              Repair not under comment date
                              I have submit 07/05/2016 hi comment 20 days
                              but new 29/08/2016 but my mobile is under repair...
                              i have take Manny time complain on customer care korbonn mobile
                              why is so late
                              Karbonn Mobiles customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajveer1122
                                from Gurgaon, Haryana
                                Aug 26, 2016
                                Report
                                Copy

                                Address: Varanasi, Uttar Pradesh, 221001

                                I have sent my karbonn mobile (quattro l50 hd) to service station on just for touch pad failure repair. i am continuously taking followup with customer care executive as well as through mail. each time i am getting same reply that, your mobile is under repair & you will get it soon within next 10 to 12 days. but even after two months completion my mobile is not returned. how i can communicate with peoples without mobile phone? each time when i send mail to [protected]@jainindia.com, i got the same reply each time that, "we have noticed that you have written to us on the same concern once again, ...raj jain [protected]
                                +1 photos
                                Karbonn Mobiles customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  ishwar gupta 3
                                  from Gurgaon, Haryana
                                  Aug 25, 2016
                                  Report
                                  Copy

                                  Address: 121004

                                  I purchased a karbonn mobile on 1st june 2016 .on being deffective I went to the service centre at faridabad0n 27/07/2016 .My mobile phone was kept by the service centre for repair. the phone has not bein returned to me till date.On enquary the company say every time it will take time of a week or more.job sheet no is(. kjasphr098716kr42331).Please help.
                                  Karbonn Mobiles customer support has been notified about the posted complaint.
                                  Aug 21, 2016
                                  dhill boddepalli's response
                                  please replacement my mobile
                                  Karbon k9 smart mobile not good heat the mobile
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hemantkumar17
                                    from Delhi, Delhi
                                    Aug 23, 2016
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110076
                                    Website: www.karbonnmobile.com

                                    Hi,
                                    I have purchased karbonn aura mobile on[protected]. The issue which i am facing right now is battery hitting or get damaged 5 times.
                                    I have raised many complain regarding to this incident in service center and in customer care also.
                                    I have been changed my battery and ic but the same problems are still occurring. Right now my mobile went to in service company center.
                                    Attached the copy of service job sheet.

                                    I would request you to please replace my mobile as soon as possible.
                                    +1 photos
                                    Karbonn Mobiles customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pdprakash90
                                      from Pune, Maharashtra
                                      Aug 23, 2016
                                      Report
                                      Copy

                                      Address: 411028

                                      I have sent my karbonn mobile (quattro l50 hd) to service station on 18 th june just for touch pad failure repair. i am continuously taking followup with customer care executive as well as through mail. each time i am getting same reply that, your mobile is under repair & you will get it soon within next 8 to 10 days. but even after two months completion my mobile is not returned. how i can communicate with peoples without mobile phone? each time when i send mail to [protected]@jainindia.com, i got the same reply each time that, "we have noticed that you have written to us on the same concern once again, we highly regret the inconvenience caused to you. please be assured that your concern will be addressed within one working day."


                                      I will never recommend anyone to buy karbonn company mobile, even though i will recommend that dont use even if you get it free of cost. their service is beyond the word of "poor / worst". also this mail will circulate on my facebook account by which at a time all peoples will know the quality of service from karbonn mobiles so they will aware before making mistake to buy karbon mobile.

                                      Job sheet no. kjaspmh300616kr16956


                                      Guys, kindly requesting, please please please don't buy karbonn company mobiles. i am totally disappointed with this service.
                                      Karbonn Mobiles customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jakir Shaikh
                                        Aug 19, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Aurangabad, Maharashtra, 431001

                                        My karbonn titanium s201 that was good phone but thare touch pad has damage
                                        And I go to my nearest karbonn service center at paithan gate aurangabad maharashtra
                                        20 ago I booked for repaired but I still not give me the service provider of that office his only talking me job is not, job is not done I want to fast repaired my phone
                                        I WILL request u to do something my phone please
                                        Sep 23, 2016
                                        Complaint marked as Resolved 
                                        Karbonn Mobiles customer support has been notified about the posted complaint.
                                        Aug 19, 2016
                                        Updated by Jakir Shaikh
                                        Still not update
                                        Verified Support
                                        Aug 19, 2016
                                        Karbonn Mobiles Customer Care's response
                                        Dear sir,
                                        We request you to share your IMEI no. and inbox us your contact details (Contact no. & Email ID). We will get back to you.
                                        For any assistance please feel free to call us at[protected], our Customer Care number from Monday to Saturday (10am to 7PM).
                                        Thanks & Regards
                                        Customer Support
                                        Karbonn Mobile
                                        Hello Admin,

                                        I have karbonn mobile and currently its coming in 1 year warranty but your company not doing servicing or replacing my handset. Please take a look in this matter. I have attached bill.

                                        Thanks,
                                        Amzad

                                        Karbonn titanium s201 - Comment #2562913 - Image #0
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit