Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

We have booked the bus from kalasa to bangalore at 9.15pm depature from kalasa on 16 sep 18, booked person name sampriya, in hassan bus driver stooped the bus for tc entry and toilet who ever wants to go but when we went to toilet bus driver and conductor moved the bus before checking the passengers in the bus.

Bus details is mentioned below pls take the serious action against the conductor and he is bit rash with passengers.

Ksrtc bus : pnr :j72169046, journey date :16-sep-2018 21:30, trip code :2115haobng, bus number :ka 40 f 1114, depot :bengaluru 1, crew mobile no:[protected]. Happy journey.

Further details pls contact us on [protected]

Regards
Sampriya

Dear sir,
I wish to draw your kind attention to the misbehaviour of a bus conductor. While the school students were travelling from their village to the school, the conductor refused to stop the bus at the school stop.
So when he has been protested to him, he rained abuses on him and slapped on his cheeks as well as hold the collars and abused the unsaid words. We have the students and travellers as eye witness and a video of his misbehaviour which was trending now on social media.
I may request you to see them i[censored] like orelse we have many ways to teach a lesson. Before being the video virally spreaden its better to resolve and anticipate promp action to the belonged person...
I hope you will anticipate prompt action
Thanking you...
Yours truely.

Dear sir/ madam
Today i. E, on[protected] a bus no ka 17 f 1585 belongs to davangere depot at hebbalu toll gate has not opened their door and moved fastly without stopping though conductor instructed to driver to stop the bus. These things have become routine now. Kindly initiate your action in this regard. Hope you do the needful. Awaiting your reply.

Pnr # t72104866, the bus model shown on ksrtc website while booking the seats was different. I had booked window seat for the my wife and another seat next to her (Two seater) she had health issues. But when i board the bus i find that her seat is at the center in a 3 seater. It was really frustrating.
This is equavalent to fraud, the passengers convenience and comfort is not considered but just for profitability extra buses which are completely different from the ones shown are allocated.
I don't think any action will be taken on this

On dated 8th september 2018 i have travelled by ksrtc bus ka21 f 0225 (Virajpet-mysore - bengaluru) from mysore to bengaluru satilite bus stand. I have boarded the bus at columbia asia hospital, i have paid rs 124/ to conductor and he issued me a ticket. Simply l kept ticket in my pocket. The bus stopped at maddur bus stand for coffee break, i have verified my bus ticket to know the bus reg no. I stunned because of the ticket issued by conductor was dt.25.8.2018 and there was no details of bus reg no and amount and destination. I asked the conductor reason. For issuing old dated ticket. Instead of giving the explanation both conductor and started quarrelling on me. Again i purchased ticket from maddur to bengaluru. I came to know this is one type of cheating going on in ksrtc. Travellerd be careful.

Sir/ madam. Place :dasanapura
My self sagar s
[protected]
My compliant is about behaviour of conductor. He is from nelmangala depo. Bus number ka 01 f 9232
He didn't know about the route but he arguing.
My pass is between nelmangala to hesargatta road
Bus route is between nelmangala to k r market
I got the bus in dasanapura but not able to understand the route i want go 8th mile but he send outoff the bus he arguing your pass not in this route
So please tell him to not be misbehave then rude
Thanking you sir
Date :9/9/2018
Timing :9:15am

I was travelling in a bus from darmastala to mangalore the KSRTC BUS -KA 19 F2872 at the stop of bantwala bypass the driver stopped the the bus asusual the sudents was more ther was 2old men was climbing bus the driver suddenly moved the bus there was a old men was suddenly fell down the student tapped the bus to stop so the conductor spoke rubbish to that student there was much conversation the driver and the conductor was rudly behaving aganst the passengers HE SHOULD BE PUNISHED AS FAST AS POSSIBLE is there no right to tap a bus door once to save lifes The driver was rudly talking about the students power

Your ksrtc buses are not giving stops properly they are going front or they will stop back before we run n they will move this is a problem to many students as they see student s they will not stop they will go 1km and they will stop due to this we can't go to school at a time we will get scolding in school so please resolve our problems in chintamani route

Sir,
I boarded the bus f5360 from infosys gate to sankranti circle on september 4, 2018 evening 8:20pm. As i did not have change, i had to give 100 rupee note. Despite having change, the driver cum conductor of the bus asked me to get down. I borrowed 10 rupee from a friend and gave. As i got downmy friend and l asked if we can get our 2 rupees back politely. The staff raised his voice and started lecturing us, stopped the bus causing inconvenience to all passengers to argue with us. We can understand if he says he doesn't have change to give us back but insulting a lady inappropriate public place cannot be tolerated. I hope this issue with attitude of the staff can be rectified.
Apart from this the bus almost hit the divider in the ring road because of reckless driving.
Please take strict action against such reckless and unprofessional drivers who is shame to all the other staff who are polite and efficient in their work.
Thanks,
Nicky sarah mohan

I was travelling from tn salem to bengaluru in ka-18f-895. I had asked the conductor will stop in huskus gate or not and he agreed that he will be stopping same place. I was taken a ticket also from salem to bengaluru. The issue is, i was informed to conductor to stop the bus is requested place and he was very rude and badly treated and even thought it was a night time and travelling ladies.
Very bad experience. My request would be to take an action and please consider all are human and give a respective or intimate early itself, will not be stopped on so an so places. We can see alternative. Same issue with other passengers as well.
No.: 043504, 02/09/2018,
Salem to bengaluru.
Ka18-f0895
04137 a118033 a[protected].

Dear sir/madam.
The bus no ka 45 f 0006. Dated 01/09/2018
From hassan i get in to the bus. I need to take the ticket to madagi hand post it's near to chikmagalore, i ask ticket conductor told their is no stop, only it stops in belur and chikmagalore. Ok i took ticket to belur.
But he stops in hagare mostly with out ticket because no stop means how he get ticket.
Then all the buses stops their bus why this is the only bus ignore to give stop their.

Missing items

Backpack bag
Laptop 15inch icore 5 processor
Laptop adapter
Mouse pointer
Apple iphone with charger

The laptop bag was missing few kms ahead of tiruvannamalai. I spoke to the driver and he told to book this complaint. Few more things tiffin, sunglasses, specs cover and water bottle were also in the bag. I am attaching the ticket details such as pnr, journey date and bus number. Please reach me at [protected], my mobile number. I will be thankful to you if these items are found.

Travel details

Ksrtc bus : pnr :j72064199, journey date :31-aug-2018 22:15, trip code :2215bngpoc, bus number :ka01f9352, depot :bengaluru 4, crew mobile no:[protected].

Thanks
Arun

I was traveling from bagepalli to chickaballapur in a ksrtc bus of number ka 40 f 1234, of bagepalli bus depot. I was sitting at a back side. He used to cross the humps very easily can't even expect that rashness. Once i warned him not to do like that. But he still continued the same. My ticket number is 429897. My travelled date is 1 september 2018 at time of 11:17:11. Please take a severe action against him..

Bus number :KA-13 F-1986
From: Hassan to Shettihalli
Departs at 4:30 PM from Hassan New Bus station.

The above mentioned bus had to give stop at NR Circle. Even though I showed my hand to give stop at the NR Circle station, the bus driver didn't stopped the bus.
Please take action against the driver.
I will be waiting for your your response.

Thankyou.

Today i. E on 28 august 2018, since morning 8.30 till 11 am there was not a single bus from belgaum to pune and no one in enquiry counter was aware about the delay.

Had to reach early for an emergency but everything got messed up due to the delay.

Its very frustrating standing with family for almost 3 hours and no one cares to explain.

Need to understand why there is no proper communication among authorities if any such instance happen.

The official behavior is so relax and calm they dont even care for people.

Hi

I had submitted my bus pass application and approved ack copy from the my college and done the payment online

But still i had not received the buss pass pls check and revert back as its almost 15 days over
I had given mail to the consent dept but not getting proper reply from them
So i am worried is it a fake online process.

My ticket no is 17kc41008

ಈ ಮೇಲ್ಕಂಡ ವಿಷ್ಯಕ್ಕೆ ಸಂಬಂಧ ಪಟ್ಟಂತೆ BM ದಾಕ್ಷಾಯಿಣಿ 65 ವರ್ಷದ, ವಿದ್ಯಾ ನಗರ, ಸಿರಾ ವಾಸಿಯಾದ ನಾನು ಹೇಳುವುದೇನೆಂದರೆ ದಿನಾಂಕ 26/08 /2018 ಸಂಜೆ ಸುಮಾರು 7 :30 ಕ್ಕೆ ತುಮಕೂರಿನಿಂದ ಸಿರಾ ಕಡೆ ಹೊರಡುವ ಬಸ್ಸಿನಲ್ಲಿ ನಿರ್ವಾಹಕಿಯ ಅನುಚಿತ ವರ್ತನೆ ಹೇಗಿತ್ತೆಂದರೆ ನನ್ನ 5 ವರ್ಷದ 10 ತಿಂಗಳ ಮೊಮ್ಮಗನಿಗೆ ಟಿಕೆಟ್ ಕೇಳಿದಳು, ನಾನು 6 ವರ್ಷದ ನಂತರ ಟಿಕೆಟ್ ತೆಗೆದುಕೊಳ್ಳಬೇಕಲ್ಲ ಎಂದು ಪ್ರಶ್ನಿಸಿದಕ್ಕೆ ನನಗೆ ಎಕಾ ಏಕಿ ಹಿರಿಯ ನಾಗರಿಕರು ಎಂದು ಲೆಕ್ಕಿಸದೆ ಏಕ ವಚನದಲ್ಲಿ ನಿಂದಿಸಿ, ಇಲ್ಲೇ ಇಳಿದುಕೊ ಎಂದು ಬಸ್ಸನ್ನು ಕತ್ತಲಲ್ಲಿ ನಡು ರಸ್ತೆಯಲ್ಲಿ ನಿಲ್ಲಿಸಿ ಕೂಗಾಡಿ ರಂಪ ಮಾಡಿರುತ್ತಾಳೆ ಇದಕ್ಕೆ ಚಾಲಕನು ಸಹಕರಿಸಿರುತ್ತಾನೆ, ನನ್ನ ಮೊಮ್ಮಗನಿಗೂ ನೀನು ಸ್ಕೂಲ್ಗೆ ಹೋಗಬೇಡ ಮನೆಗೆ ಇರು ಎಂದು ಬೆದರಿಸಿದಳು ನನ್ನ ಮೊಮ್ಮಗ ಕೂಡ ಅಳುತ್ತಾ ನಿಂತನು . ಕಡೆಗೆ ಸಹ ಪ್ರಯಾಣಿಕರು ನಿರ್ವಾಹಕಿಯ ವರ್ತನೆಗೆ ಶಪಿಸುತ್ತಾ ಟಿಕೆಟ್ ತೆಗೆದು ಕೊಳ್ಳಿ ಎಂದಾಗ ನನ್ನ ಬಳಿ ಇದ್ದ Rs 50 /- ನೋಟನ್ನು ಕಿತ್ತುಕೊಂಡು ಟಿಕೆಟ್ ಕೊಟ್ಟಳು, ನಾನು ಮಾನಸಿಕವಾಗಿ ಬಹಳ ನೊಂದುಕೊಂಡು ಹಾಗು ವಯೋಸಹಜವಾಗಿ ಕಣ್ಣು ಕಾಣದ್ದರಿಂದ ಟಿಕೆಟ್ ಅನ್ನು ಗಮನಿಸಲಿಲ್ಲ 50 ರುಪಾಯಿಗೆ ಟಿಕೆಟ್ ಕೊಟ್ಟಿದ್ದೀಯಾ ಎಂದು ಕೇಳಿದ್ದಕ್ಕೆ ಕಣ್ಣು ಕಾಣುವುದಿಲ್ಲವಾ ಕೊಟ್ಟಿದ್ದೇನೆ ನೋಡಿಕೋ ಎಂದು ಅಂದಳು . ನಾನು ಸುಮ್ಮನಾಗಿ ಮನೆಗೆ ಬಂದು ನನ್ನ ಟಿಕೆಟ್ ನೋಡಿದರೆ ಅದು 30 ರುಪಾಯಿಯ ಟಿಕೆಟ್ ಆಗಿದೆ, 30 ರುಪಾಯಿಯ(Rs 30/-) ಟಿಕೆಟ್ ಕೊಟ್ಟು 50 ರೂಪಾಯಿ (Rs 50/-) ತೆಗೆದುಕೊಂಡು ನನಗೂ ನನ್ನ ಮೊಮ್ಮಗನಿಗೂ ಮಾನಸಿಕವಾಗಿ ಹಿಂಸೆ ಕೊಟ್ಟು, ಎಲ್ಲರೆದುರು ಅವಮಾನ ಮಾಡಿ, ಮೋಸ ಮಾಡಿ, ಸಾರಿಗೆ ಇಲಾಖೆಗೂ ನಷ್ಟ ಉಂಟು ಮಾಡಿದ್ದಾಳೆ, ಹಾಗಾಗಿ ಇಂತಹವರ ವರ್ತನೆಯಿಂದ ಸಂಸ್ಥೆಗೂ, ಸರ್ಕಾರಕ್ಕೂ ಕೆಟ್ಟ ಹೆಸರಿನ ಜೊತೆಗೆ ನಷ್ಟವುಂಟಾಗುತ್ತದೆ ಇವರ ಮೇಲೆ ಸೂಕ್ತ ಕ್ರಮ ಕೈಗೊಳ್ಳಲು ವಿನಂತಿಸುತ್ತೇನೆ .
ಟಿಕೆಟ್ ನಂ: 178339, 26/08/2018. 19:41:48 time, KA 06 F 0809, ಡಾಕ್ಯುಮೆಂಟ್ ನಂ : 844
ಅವಶ್ಯವಿದ್ದಲ್ಲಿ ನನ್ನ ಮೊಮ್ಮಗನ ಜನನ ಪ್ರಮಾಣ ಪತ್ರ ಲಗ್ಗತ್ತಿಸುತ್ತೇನೆ ಆತನ ಜನ್ಮ ದಿನಾಂಕ 23/09/2012

Regarding the above mentioned subject i dakshayini bm, aged about 65 years, residing in vidya nagar, sira (T), tumkur (D) explaining here the rude behaviour of conductor and driver. When conductor asked me to take the ticket for my 5 year 10 months old grandson i have told her ticket applicable after 6 year completion but suddenly she has started abusing me without considering my age and senior citizenship, and she has told to driver to stop the bus and to get down us from bus and driver stopped the bus the place was dark and it was middle of road, but after seeing her rude behaviour co-passengers told me to take ticket suddenly she picked forcefully the rs 50/- currency note from my hand and given ticket. I have asked her is the ticket amount right? She has replied by abusing me are you blind? I have given right check it out. And she also scolded my grandson don’t go to school be in home so he was started for crying. When i have come to home and saw the ticket issued it was rs 30/- but she has taken rs 50/- in this way she has insulted, mischief, cheated and made loss to the ksrtc.
So here i am requesting you that please take the necessary action against them because of this type of staff it is bad name and also loss to ksrtc.
Ticket no: 178339, 26/08/2018. 19:41:48 time, ka 06 f 0809, document no: 844

ಆತ್ಮೀಯರೇ,

ದಿನಾಂಕ 25.08.2018 ರಂದು ಕೆ.ಎಸ್.ಆರ್.ಟಿ.ಸಿ ಬಸ್ಸಿನ ಸಂಖ್ಯೆ : express : ka-57, f-1674 ನಲ್ಲಿ ಬೆಂಗಳೂರಿನಿಂದ ಜಡೆಗೊಂಡನಹಳ್ಳಿ ಪ್ರಯಾಣ ಮಾಡಲು ಬಸ್ ಹತ್ತಿದ್ದು, ಬೆಂಗಳೂರಿನಿಂದ ಹೊಸಕರೆಗೆ ಟಿಕೆಟ್ ಪಡೆದು ಜಡೆಗೊಂಡನಹಳ್ಳಿ ಯಲ್ಲಿ ರಾತ್ರಿ 10.30 ಸಮಯವಾಗುವುದರಿಂದ ರಿಕ್ವೆಸ್ಟ್ ಸ್ಟಾಪ್ ನೀಡಲು ನಿರ್ವಾಹಕರಲ್ಲಿ ಕೇಳಿಕೊಂಡಿದ್ದು ನಿರ್ವಾಹಕರು ಸ್ಟಾಪ್ ಕೊಡಲ್ಲ ಎಂದು ಮಧುಗಿರಿಗೆ ಮಾತ್ರ ಟಿಕೆಟ್ ಸಂಖ್ಯೆ 191062 ನೀಡಿದ್ದಾರೆ. ಮತ್ತೆ ಟಿಕೆಟ್ ನೀಡಿ ಚಿಲ್ಲರೆ ನೀಡದೆ ಕೊಡುತ್ತೇವೆ ಇರಿ ಎಂದು ಗದರಿದ್ದು ಬಸ್ಸಿನ ಪ್ರಯಾಣ ಕಿರಿ ಕಿರಿಯಾಗುವಂತೆ ಮಾಡಿದ್ದಾರೆ. ನಂತರ ಮಧುಗಿರಿಯ ಪಾವಗಡ ಬಸ್ ಸ್ಟಾಪಿನಲ್ಲಿ ಇಳಿಯಲು ನಿರ್ವಾಹಕರಲ್ಲಿ ಕೇಳಿಕೊಂಡಿದ್ದು ಸ್ಟಾಪ್ ನೀಡದೆ ರಾತ್ರಿ 10.30 ರ ಸಮಯದಲ್ಲಿ 1 ಕಿ.ಮಿ ನಿರ್ಜನ ಪ್ರದೇಶದಲ್ಲಿ ಇಳಿಸಿದ್ದು ಚಿಲ್ಲೆರೆ ಕೇಳಿದ್ದಕ್ಕೆ ತೆಲುಗು ಭಾಷೆಯಲ್ಲಿ ಅವಾಚ್ಯ ಶಬ್ದಗಳಿಂದ ಬೈದಿದ್ದು,... ರಾಜ್ಯ ರಸ್ತೆ ಸಾರಿಗೆಯ ನಮಗೆ ಇದ್ದ ಅಭಿಮಾನಕ್ಕೆ ಕುಂದುಂಟಾಗುವಂತೆ ವರ್ತಿಸಿದ್ದಾರೆ. ನಿರ್ಜನ ಪ್ರದೇಶದಲ್ಲಿ ಏನಾದರೂ ಅಚಾತುರ್ಯ ಘಟನೆಗಳು ಸಂಭವಿಸಿದ್ದರೆ ಜವಬ್ದಾರಿ ಯಾರು. ದಯಮಾಡಿ ಸಂಬಂಧಪಟ್ಟ ನಿರ್ವಾಹಕರಿಗೆ ತಿಳಿ ಹೇಳಿ ಮುಂದೆ ಪ್ರಯಾಣಿಕರಲ್ಲಿ ಸೌಜನ್ಯಯುತವಾಗಿ ವರ್ತಿಸಲು ತಿಳಿಸಿ

ಸಾರಿಗೆ ಅಧಿಕಾರಿಗಳಲ್ಲಿ ಮನವಿ ಏನೆಂದರೆ
1. ರಾತ್ರಿ ಸಮಯದಲ್ಲಿ ತುಂಬಾ ದೂರದಿಂದ ಪ್ರಯಾಣಿಸಿದವರಿಗೆ request stop (10 p. M-4 am) allow ಮಾಡುವುದು
2. ನಿರ್ವಾಹಕರು ಟಿಕೆಟ್ ನೀಡುವಲ್ಲಿ ಚಿಲ್ಲರೆ ನೀಡುವಲ್ಲಿ ಸೌಜನ್ಯವಾಗಿ ವರ್ತಿಸುವಂತೆ ತರಬೇತಿ /ಶಿಸ್ತಿನ ನಿಯಮ ಪಾಲನೆ ಮಾಡಿಸುವುದು
3. ಪ್ರಯಾಣಿಕರಿಗೆ ನಿಗಧಿತ ನಿಲ್ದಾಣ ಸ್ಥಳಗಳಲ್ಲಿ ಮಾತ್ರ ಬಸ್ ನಿಲ್ಲಿಸುವುದು
4. ಒಬ್ಬ ಪ್ರಯಾಣಿಕ ನಿದ್ದಲ್ಲಿ atleast 1 minute stop ಕೊಡುವುದು

Bus is scheduled to from 22.45 at laxmeshwar. But it reached at 11.30 for pickup.

Morning bangalore it was supposed to reach at 6 am at bangalore teriminal. But it reached at 7.30 am. I have office in morning if such delay of 1 n half is there. It is shameful of ksrtc services. Please start bullcart services inside. Return my money in case of reach time n pick up time is compromised as a penalty.

Shame n useless ksrtc services. 788 rs waste of money.

Take strict action before i rise this complaint to next level or media.