Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear sir/madam,

Ksrtc rajhamsa bus special bus was traveling from bangalore to davanagere it was left bengalore on 11.30pm due driver negligence or transport dept negligency we don't know bus was stopped in national highway almost 3 hours wasted in heavy fog, during the mid night 2.30am bus was stopped near by 10km to shira so many members called to shira depo manager also finally he arranged another rajahamsa around 5.40, & he reached davangere on 8.30am, four hours delayed during the festival season you had arranged special bus even though fare was paid very highly but service was very worst am raising the complaint during the mid night just they gave depo manager contact no i. E [protected],

Very worst service after complaint also we have not received any reference no for courtesy also they have not replied any massage, am strongly arguing you kindly return the amount for your reference my pnr no is j72921239 trip code : 2311bndvg bus no ka17 f 1282.

Regards
Ravi rakesh m s
Ph no [protected]

As our side only government busses are very useful in daily travellers... But, since last years they make as red board to green board, which will be non stop super express busses... We are purely depends on government busses, they won't get any stop in our bus stand (Kunthoor and etc.)... I request, atleast first 4 busses and night busses are allowed to stop in every express bus stop areas... There are so many people's are struggling from this issues... As workers and students are going to on time their duty and colleges.
From subrahmanya to uppinangadi, give a stop as express busses and from uppinangadi to mangalore make as it as non stop super express busses. And also night after 7pm uppinangadi to subrahmanya allow to stop in express bus stops...
In our route from uppinangadi to subrahmanya, there is no private busses, we purely depends on government busses...

Give a valuable solution...

Thank you

I have been travelling from chickballapur to penukonda but the conductor forced me and gave the ticket from devanahalli to penukonda which is 30% excess amount from he has taken bus number ka 40 f 1412 chickballapur division bus he has taken 103 rupees from me and he is not responding to me and he has stopped on the highway side penukonda from here i have travel more than 3 kilometres to bus stop

Reference to above subject we are highly disappointed due to unnecessary stopping of bus in kodikonda checkpost from 12:05 pm to 12: 40 pm more than 35 minutes bus registered number ka 40 f 1412 chickballapur division and i request u to take action on this type of cases
Bus was departed from chickballapur to ananthpur and conductor is not providing the service number and driver has stopped the bus in unnecessary place if this is the quality of providing service to public the stop ur organization

I was traveling from bangalore to somwarpet on 18th oct 2018. The bus they had provided was not in proper conditon the seats were almost torn, it was not clean, adjustment of seats was almost broken for most of the seats. As we will traveling for such a long journey why can’t the ksrtc people can’t provide the proper bus. It was very disgusting experience. Please take care of such things.
Bus details:
F 2956-rajahamsa
When we are traveling for such a long distance. Please provide the traveller a good experience.

Hi team,

First issue

I never book ksrtc book instead use railway or private buses but this time i booked ksrtc while booking i booked window seat but i have assigned middle seat and none of call centre people answering call so it's very bad image for ksrtc for such low rate service ([protected], [protected], [protected] call centre not answering calls) so provide clarification

2nd issue

Bus is in so worst condition that bus battery has been broken and bus has stopped from past 1 hour this bus was special express but already 2 hour late and bus has stopped due to poor battery condition in my life i have never over such low standard service it's really black mark to ksrtc.

Bus details:

(Ksrtc bus : pnr :t72888466, journey date :17-oct-2018 20:00, trip code :2000bngsnk, bus number :ka23f934, depot :sankeshwar, crew mobile no:[protected])

Sanjay
Mail id : [protected]@yahoo.com
[protected]

I forgot my brown duffel bag while leaving the bus. It had items like a pair of my black nike walking shoes, an offwhite slip - on with strap design. It had my traditional wear and a few clothes in it. The bus numbered:ka10-f0495 was going from bangalore to kollegal and passed through maddur stop. It departed from mysore satellite bus stand at around 12:17pm on the 17th of october, 2018.

I m. Travelling from bangalore to hubli. Bus no ka 63f 0083 on 14/10/2018. Departed bangalore at 5:45am. I want to know what is the speed / hour travelling.. He has taken 8 hours to travel 320 kms.. If this is a express bus why does it have these many stops.? And if its ordinary bus, why does it have express board and and express fare?? If i ask the driver and conductor they start talking bad words.

I would like to informa you i traveled hangal to challakere inksrtc (12/10/2018) around time 8:22 ka-40 f-1358 conductor have taken 100 but change not given due to he don't have change but when getting down time i didn't ask change i forgotten so i have ticket with me i need reminding 60 rups change so kidney that conductor mobile number i will conduct him i can get chenge easy so please help me

Mail id : [protected]@gmail.com
Mobile no [protected]

I travelled from mehidipatnam to patancheru, hyderabad yesterday. Your conductor of bidar depot not interested to issue ticket to patancheru even tho there is seat available. He asked to get down one software lady engineer at gachibowli flyover, she got down at over bridge and got another bus leads to basavakalyan. Are you allowing to travel or not officially. I am attaching ticket as that conductor asked to complain if i can. I am a bank official have to travel to patancheru daily. Even though the fare is costly, the attitude of that conductor is little painful.

From chikkamanni devaraj urs layout to hondada circle route no -.15 davanagere ksrtc citybuses came late and stop at unknown stop till they complete their ticket giving process. Today 3 busses were at the same stop chikkamanni devaraj urs layout at 10 o clock and the bus which was at chikkamanni devaraj urs layout earier departed at 10.20. What kind of services are they providing us. Customers do have their work, they go by bus to reach their work in time. But if conductors stop at one place for a long time then what is the use of going through city bus. We can walk to our work.

Kindly do the needful at the earliest.

Hello sir,

I traveled from mysore to bengaluru on 8th october 2018 at 20:29:17, monday in bus number - ka 42 f1806. I lost my mother's eye spectacle glass in the bus. I kept my bag on the top right side rack. I was seated in the center right side of the bus. Her medical slip is also available inside the box. Her name is lakshmi. My ticket number is 058884. Please help me in finding the same.

Thank you.

I am a collage going student. I have to travel 16kms to my collage from my place. Usually I travel in KSRTC bus. When I reached the bus stand today. There were two buses to that route one was @8:10 and another @8:15, myself and my friends reached the stand by 8:10 by than the 1st bus was filled with passenger. But the conductor ordered us to climb the 1st bus
By than the 1st bus was ready to leave with full of passengers. So we decided to board the 2nd bus. But the conductor of the 2nd bus didn't allow us to board by saying rashly that (I have said u to climb in the 1st bus don't climb my bus I will cancel your bus pass) and mermered something about us. Because of him we missed our morning classes. And our 3rd internals... So we lost our marks... Please take action towards this and do the needful I have posted the bus number with this...

Date :09/10/2018

Sir
I have lost my purse containing bus pas, atm card, aadhar card on 03/10/2018 in ramanagara bus stand. Since i need to travel daily to college, i am suffering from financial problem as i could not afford tickets daily, and its creating burden for me to arrange money daily for bus ticket.
So i kindly request you to provide me a duplicate bus pass as soon as possible
Thank you

I booked the ticket in scania service to bangalore for boarding from kottayam on 6th oct 2018. Ksrtc newver informed about the cancellation of service and even the person sitting at the enquiry section in kottyam busstand reconfirmed the service is not cancelled. But even after 1 hr when the bus is not arrived, then i checked with trivandrum office and came to know that the service is cancelled. I don't know why they are not informing passengers about the cancellation.

Now they are not refunding the money which i paid to book the seat.

Trip code 1835mysekm transaction reference [protected] dated 28/09/2018 17.25

Amount deducted from account by cheque code[protected] from canara bank account #[protected].
Ticket amount rs.681
. Refer attached photos for detail
Amount not refunded to account till now. Received message for cancellation of trip and refund within 5 working days.

On 5th october 2018, morning around 6.50 a. M., i boarded the bus from beniganahalli and i had asked for the ticket to shule circle (Life style), it was a market bus. Ksrtc. Ka07-f1543. He was not ready to give me the ticket. When i forced him to give the ticket after two stops he gave me a ticket.

I had observed him continuously where i saw him collecting tickets from ladies when they were getting down from the bus and keeping used tickets in between the notes which were there in his hand. When an old lady boarded the bus, he gave the same old ticket to her.

I would like to request the authority to take this matter seriously and i request the passengers to share their experiences to bring all these fraudulent practices to the authority's notice.

I am travelling in a bus from kolar to bamgalore. The conductor had to issie me a ticket fkr 52 rupees till k r puram, but told me he has already printed 7 tickets instead of 5 for someone from narasapura. I did not k ow narasapura is yet to come. He assured that the charges are 52 rupees. He later gave me a ticket from narasapura to k r puram for 42 rupees and took a 52 rupees from me. Means to say he took rs 10 which had to belong to ksrtc.

Vehicle number: ka07 f1727
Date: 3 october 2018
Time: 2 pm
Name of conductor:

I am a regular traveller and ksrtc has been my first choice always i take bus to shimoga during my recent journey the buses stopped in a new hotel (Name?? Jai maaruthi) instead of the regular mayura
I thought it may be a better one but found it really lacking in hygienic factors especially the poorly maintained toilets and foul smelling drains even in such a green area
I raised complaint with the owner too
When i spoke to bus crew they said this place has been approved by tender process
On return journey also the same place and same story food also not good also
Kindly have a fresh survey and relook
Regards
Dr damayanthi
Ex cmo itbpolice
Bangalore

Dear/sir
10 days before i booked 7 tickets in vellore
Vellore to bangalore
Coductor asked id proof we don't have id proof
So conductor not allowed us
We complaint on ksrtc vellore office
Consule person told we gave complaint ksrtc
After 4 days ur amt will be refund told
10 days over sir still not came
Den i spoke to ksrtc executive told send mail
Dear sir plz refund my money back rs 1505
We request u sir
Details
Mobile [protected]
Name: arshi
Pnr:j72466950
Vellore platfoam
Seat no 43, 44, 48, 49, 50, 51, 52
Please sir we request u plz do something
Thankyou