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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 102

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G
G.Mohan Naidu
from Bengaluru, Karnataka
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conductor miss behave

Address:560085

Dear sir
Iam travelling from guntur to Bangalore today 6.45 am bus stop for wash within 5 minutes bus leaving now conductor not received the phone my luggage in bus now iam coming another bus kolar tollgate rs 92.00 i wnt refund what is solution ASAP.
Also up and down ticket reserved
Trip code 1831
Ka40f1186
Guntyr to bangalore

Regards
G MOHAN
[protected]...
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Respected sir, we are the passengers of chitradurga.. On 15/8/2018, we travelled from tumkur to chitradurga in ksrtc ka-28f 2251 bus.. We reached chitradurga at 11pm and we requested the stop at donehalli cross.. And most of the r giving request stop at the above mentioned place..in return, the driver was shouted at us very rudely.. We are not satisfied with his anti-traffic rules, rash driving.. Kindly sir we are requesting you to enquire...
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V
Vishnu Vshu
from Bengaluru, Karnataka
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rude behavior of conductor

Address:Mysore, Karnataka

Rude behavior of conductor to passengers with abusing words. Please take action against him
We don't have details about him but I have ticket issued when I traveled at that bus. Kindly requesting to concerned department to take action otherwise I will made issued big.
I'll send ticket issued by that bleddy conductor below..
KA09 F4446 at the time of 17:13:58 date 14/08/2018...
+1 photos
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A
anjitha392
from Mumbai, Maharashtra
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refund not redeemed yet

This mail is in regard with the refund of the amount that has been made but ticket has not been booked during the transaction due to some server error. It was informed that the amount will be credited within 7 working days. And it is been 9 working days and the refund has not happened yet.

I kindly request you to go through the same and make the necessary arrangements for the same.

Kindly see the details:br...
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B
Bhaviraj2504
from Bengaluru, Karnataka
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ticket generated since I forgot to carry the ticket

Address:Kodagu, Karnataka, 571201

Hi,

I was travelling from madikeri to banglore airport on 13th august 2018. By mistake i forgot to carry the hard copy of the ticket. But as a secondary evidence i had the photo copy of the ticket, ticket sms and the identity proof of mine.

But the conductor refused to accept any of these. And they made me to regenerate the ticket.

My question is
1) why they wanted the hard copy of the...
+2 photos
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D
darshan09
from Belgaum, Karnataka
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booking failed and refund pending

Dear team,

I tried to book a ticket from davangere to bangalore twice and booking failed and i lost money
1) refrence no.: ob32407470
Bank refrence no.: [protected]
Status: approved
Amount: 498.00

2) refrence no.: ob32407590
Bank refrence no.: [protected]
Status: approved
Amount: 498.00

Total amount 996
I need a reply

Regardsbr...
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R
Ranjitha HN
from Bengaluru, Karnataka
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irresponsible behavior of bus conductor and driver

Address:Bangalore, Karnataka
Website:www.ksrtc.in

Hello.

I travelled from tumkur to dharwad on 05.08.2017 in ksrtc non ac sleeper bus (F 1016). Pnr number is t71629048. As i didn't receive the bus number and contact number of the bus persons i had to call to the customer care at 9.34pm and got the bus number and conductor phone number. Then i called them at 9.36pm and asked the bus location. Immediately i started from kunigal.

At 10.04 pm conductor called...
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S
Sridharamurthy Hs
from Bengaluru, Karnataka
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rash and negligent driving .

Dear sir,
I am sridhara murthy, aged 68 years, a retired official from police department in bangalore city.

Today around 7.15 am i was driving my qualis vehicle ka 23 p 4546 on bannerghatta road to forties hospital. Near bilekahalli in front of iim college, (Road is very narrow because of metro construction) the driver of ksrtc bus bearing regn. No. Ka-57-f-1826 (Airavat aclub class) over took my car from left side...
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M
Meera Narasimha
from Bengaluru, Karnataka
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nanjangud bus stand shifting

Address:Mysore, Karnataka, 571301

The nanjangud bus stand was sifted to the new bus stand on the out skirts of the town. I would like to highlight the difficulties faced by the passanger:

1. The new bus stand has not been concreted and there is dust when buses come & go. It is rainy season & very slushy.

2. It was experimented few months back & found not viable due to poor response & loss incurred. The area is very lonely & causing difficulties...
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Address:560001
Website:www.ksrtc.in

I am traveling from chintamani to bangalore in ka40 f 1328 bus number and its plying from chintamani-bangalore-tirupati and its chintamani depot bus when he started from chintamani he didnt said anything but once he reached indiranagar depot bus staff said to get down the bus and i asked y we need to get down we need to go majestic so bus condition is good u go to majestic but bus staff stopped the bus and demanded to go for other bus finally...
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Address:Dakshina Kannada, Karnataka, 575004

Respected md sir,

I would like to report a inconvenience faced during journey on 30th july 2018 in a ksrtc bus. I was traveling in a ac sleeper from saligrama to bangalore (Bus number:ka193358, pnr: j[protected], bus broke down around 10:30pm. There was delay of more than 2hours to provide alternate bus (It was semi sleeper instead of sleeper) due to lack of communication between respective departments. Conductor did not pass...
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B
bopannavb
from Kanchipuram, Tamil Nadu
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toilets not clean and still they charge money without any bill

Address:560050
Website:www.ksrtc.in/oprs-web

The toilets in all the ksrtc and bmtc bus stop is not clean and they charge the amount for using the toilet for urinals, if they are keeping the toilet clean then paying the money no problem but why do we need to pay money for unhygienic toilet it smell a lot.

Where does the collected money goes?

There is no accountability of the money collected as there is no proof since there is no bills or tokens generated....
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B
Ben12345
from Bengaluru, Karnataka
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sarige buses not going inside majestic bus stand

Address:560034

Hubli to bangalore bus number 03920 started at 8.30 pm from hubli old bus stand. Reached at 5.30 am at bangalore.

1. Bus didn't go inside majestic bus stand. Instead parked atleast 0.75 km away, somewhere opposite metro station. Old people found it very difficult to cross the road with luggage. Not to mention, the rash driving at that time due to no traffic lights.

2. Conductor never asked for change as the bus...
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P
Purushi Megha Gowda
from Bengaluru, Karnataka
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conductor not issue the tickets

Address:Chamarajanagar, Karnataka, 571118

Dear sir/ madam,
Am traveling the gundlupet to nanjungudu in ksrtc bus, i received the tickets. But conductor not issue the tickets some peoples, he is asking but conductor not gave the tickets. He's cheated the government please take the actions immediately already he is taken the amount in front of me 300 rs more.
Bus no -*ka-10f-0169*
Please check one time and taken the serious action...
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N
N!t!n
from Mavelikara, Kerala
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parcel languages from 3rd party

Hello
I have booked the airavata club class from bangalore to kundapura on 26/07/2018. Pickup time was 21:00 hrs but i was picked up at 22:15. Bus was already late by 1hr 15 mins. I asked the conductor for the reason. He said that two buses trip were combined. There was no information from ksrtc regarding the trip combining. On top of that these drivers are loading 3rd party lagauges from channapatna to udupi, kundapura and other...
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M
Manjushree Mallya
from Mysore, Karnataka
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ticket refused by conductor

Address:574219

Hi,

I caught a ksrtc bus plying from mangalore to bangalore around 6:15pm today. My journey was only till b. C road. Usually the ticket costs rs 35 till b. C road. Me and another female passenger paid rs 35 but the conductor refused to give us the tickets. When we asked, he just smiled and said "not required. You just sit" in tulu. I told him that if the officials come to check, then he has to pay the fine. We won't be responsible...
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S
Sandeepbs
from Tumkur, Karnataka
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not giving stops according to his stage list

Address:Chikkaballapur, Karnataka, 563125
Website:Ksrtc

On the date of 20th july 2018 travelled from majestic to chintamani bus number ka 40 f 902. He dint come on begha mahal stop he came through ulsoor lake what about passengers standing near begha mahal stop manysengers were waiting near byappanahalli metro he dint give stop and in kr puram stop also many people were looking bus and showed hand but also not stopped. Why this happen cant you take any serious action...
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N
Neha M A
from Idukki, Kerala
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extra fare charged for my ride

Address:560038

The conductor misguided me as the age criteria for full ticket is 12 years but my sister is 10 years old. On asking me he told that's what his department had told him and didn't give me a half ticket instead gave me full ticket. The conductors should definitely stop misguiding the public. He wasn't even wearing a badge to represent his name. Bus route : banshankari to Malleshpalya....
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Website:Ksrtc bus

The bus driver and the conductor have stopped the bus in between in national highway and they are sleeping. Like is this even real?? Are there no one taking care of passengers safety? This driver has stopped the bus in national highway 67. Wtf is this?? Aren’t we supposed to talk?? There are only few passengers and so they thought of sleeping in between I guess. I understand they might have been tired but this is not acceptable....
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A
Asha Jayavelu
from Tumkur, Karnataka
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rajahamsa bus rash driving

Address:Belgaum, Karnataka

I found bus number KA48F957 Airavat ksrtc bus driving very rash on the highway near Dharwad around 10:35am on 18th July 2018. He was not following any lane discipline and was driving as if he is in a race. I called the Saundatti bus depot to report but to my surprise nobody picked the call even after 4 attempts. The depot office should be open by 10:30am. I don't know how things work in government office. I am upset....
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