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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 105

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V
Vijay Havalad
from Mancheral, Telangana
May 13, 2018
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Address: 582116

Boarding time for rajhamsa bus at laxmeshwar is 10.05 pm. But bus is not arrived even after 11 pm.

Is it free government bus provided or wat?. No timings for it. I prebooked it and horrified to see bus coming like for marriage and it is reaching bangalore 40 - 60 mins late. Which is causing problem for working professional who have to go to their jobs in morning.

Take strict action against bus authority and mantain proper timings to avoid inconvenience to passengers.
May 13, 2018
Complaint marked as Resolved 
How it is resolved within 2 mins of raising the problem request . Reopen it and take necessary action against concern department to solve issue .
Conductor is so irresponsible writing the change in ticket and not providing the change, we have to demand him for change even if it's 9 rupees ticket he is not providing 1 rupee change so even behavior is very rude please look into the matter its a regular issue which is occuring
Hi,

I regret you to inform that there is no buses in Hassan to DHARMASTALA on elections day.we are around 60 people's who are waiting for the bus from past 1 hours.if this is the case none of the 60 people's can cast their votes today.
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    Chiranjeevi Kulkarni
    from Thrissur, Kerala
    May 13, 2018
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    Address: 586101

    As i m traveling in ksrtc bjp to hyderabad rajahamsa executive bus. Bus no 2314. I just asked conductor to switch off the lights at 1.46 am politely. He suddenly raised his voice & arguing with me as i know when to switch off the lights u don't need me to teach. Please kindly take necessary action against the conductor. He should be taught with some disciplines & talking manner towards customer.
    Hubbali to chikkabalapura 17/05/18 night 12.:06 bas no ka40 f 1314

    complaint against ksrtc conductor - Comment #3101549 - Image #0
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      ಹರ್ಷಿತ್ ಅರಳೀಕೆರೆ ಬಸವರಾಜು
      from Hubli, Karnataka
      May 12, 2018
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      Address: Tumkur, Karnataka, 572201

      Concerned,

      Incident happened just now in tiptur

      Ksrtc bus number

      Ka-11
      F-0478

      Davanagere to mandya has not given stop in kodi circle tiptur. Bus was free for standing, there was not much passengers also inside the bus then also bus not given stop and not allowed passengers to on board to bus in tiptur.

      Kindly take neccneces actions against bus driver and conductor.

      Regards,
      Citizen of india
      The above mentioned bus number KA 40 F 1421. The driver is driving very rashly.. Please take immediate action.
      If no action taken immediately this driver will surely hit someone.
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        M
        Mahi R
        from Bengaluru, Karnataka
        May 12, 2018
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        Address: 563101

        We are traveling from iti main gate bangalore to kolar in the bus number ka 07 f 1714 at 12-may -2018. Even we told the conductor as child is about 4 and half years age, he has taken the half ticket for him.

        We asked him to give acknowledgment about his misleading of consumer's by taking money with-out informing of taking half charge.

        Please provide the refund of rs 30/- as i paid as half charge for my kid.
        May 12, 2018
        Updated by Mahi R
        When I asked conductor to give acknowledgement on tickets he torned the ticket and he did not return to me.
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          V
          Vijay Havalad
          from Mancheral, Telangana
          May 11, 2018
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          Address: Gadag, Karnataka, 582116

          There is no bus from gadag to laxmeshwar after 8.45 pm.

          It looks so nonsense of transportation department not having single bus after 8.45 pm from gadag to laxmeshwar.

          Rajhamsa bus at 9.30 will be booked. No seats for ordinary people.

          I am tax payer, paying tax from my end. Make sure you ksrtc transportation department provide at least two buses at 9.30 and 10 pm. So that people coming from train and other people can go safely to their hometown.

          If transportation department have shame and duty responsibility. Act on public issues and problems.
          May 13, 2018
          Complaint marked as Resolved 
          Please reopen this problem . As no solution is given to this problem .
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            S
            Sharan Sanjay Goud
            from Bengaluru, Karnataka
            May 11, 2018
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            Address: 560027
            Website: www.ksrtc.in

            Ksrtc corona ac sleeper bus bearing no. F-1739 scheduled departure at 10.30 p. M on march 10, 2018 from hosapete to bangalore was not fit for travel. The said bus had a malfunction in the air condition leading to seepage of water to the sleeper coaches. Further, the wiper situated to assist the driver for safe driving during heavy rains was also not in proper working condition. Owing to the above mentioned reason there was a delay in reaching the destination on time. Therefore, the obligation of providing air condition facility and safe journey bestowed upon the concerned transport authorities have necessarily failed. Hence, the ticket fare should be refunded and also damages.
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              R
              Resmi KI
              from Bengaluru, Karnataka
              May 9, 2018
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              Address: 560068

              I am a working women commuting daily in KSRTC bus from Bangalore to Kanakpura. Today at arround 5.45 pm, i boarded into KA 57 F 2771 KSRTC bus from Kanakpura. I managed to get a back seat just next to the window seat(usually conductor sits on the window seat). Suddenly the conductor got inside the bus and told me to get up as he will come to sit there after issuing tickets. Then I told him that, I am not sitting in his seat. Again he told that, already the seat next to him is reserved by someone else. I was astonished on hearing that, as there is no reservation system in that particular bus.
              Soon the person to whom the seat was reserved came and he and the conductor forced me to get up. Later I realised that the conductor has reserved the seat for his friend.
              I am travelling to kanakpura since 2014. This is the first time I got such a bad experience from KSRTC staffs.
              Kindly take action against the bus conductor as he misbehaved with me by making me stand up forcefully from my seat for his friend who is a male.

              The conductor's and his friend's photo is attatched herewith for your reference. He was not wearing his ID.
              Thus bus driver and conductors are ridiculous, bad mannered! I am sure your complaint went unnoticed... Because Govt. Employees does no mistakes and cannot be fined, only common people are under all rules & regulations... Shame!
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                T
                tenzin dhondup
                from Kunigal, Karnataka
                May 9, 2018
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                Address: Mysore, Karnataka, 570001

                As i am traveling from mysore to kushalnagar i have noticed a conductor who behaves rudely and charges extra money from the passenger for there bags. Not only that but also he doesn’t even return the change. At metropol station near mysore railways station he picks up luggage from unknown people and runs a delivery business for husband own benefits by charging them. Therefore i request who so ever is recruiting people like this should thoroughly take action so that the general public won’t face such issues while traveling looking forward for quick actions.
                Yours obediently
                Citizen of india.
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                  P
                  from Bengaluru, Karnataka
                  May 9, 2018
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                  Address: Bangalore Urban, Karnataka

                  Im travelling shanti nagar bus stand to ooty i used toilet in bus stand where they charged me 10 rs while its charge is jst 10 rs my pnr number is j70113814 my name is pankaj kohli, i gave him 10 rs note and he refused to give money back to me, when i asked him where to complain i saw they revoe number from wall, i asked his name but he did tel jst told me he is from patna
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                    R
                    from Bengaluru, Karnataka
                    May 8, 2018
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                    Rash draving workout stopping in bus stand very irresponsible please take action bus no: 373971 h01623 a[protected]N it's express from raichure to davangere raichure depot bus it is in evening 6 pm in davangere riching time please find bus and take action conductore behaviour is not good is not visual and not seen at the door he is seating some where not looking towards door in bus stops if something is happening any passenger is going to die because not stoping currently in bus stops
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                    Sir I booked ticket online in your web site on 1-5-18 karatagi to bengalur p n r no:H70036737 but still not refound plz enquiry about it refounded the amount
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                      V
                      VIJAYKUMAR JAWALE
                      from Mumbai, Maharashtra
                      May 4, 2018
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                      Address: Pune, Maharashtra, 411057

                      Dear sir

                      Most of the long route buses stop at unhygienic places where food is charged double the rates and hotel loot the travelers to pay ksrtc officials as commissions. Buses are stoped at third calss hotels where hotel employee are rude, over charged, sell above mrp. But still no one care about. So requesting all the transpost authority and transport ministry to look in to this matter, mainly national highway, even msrtc, aprtc are same
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                        A
                        Arokiya Mary Julie J
                        from Bengaluru, Karnataka
                        May 3, 2018
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                        Address: Mysore, Karnataka, 570017

                        I have taken the bus from Infosys Mysore campus today(3/5/18-6pm) in 119 bus. I have seated in the front row of the bus. In the next stop itself the checker came and ask for ticket. The conductor did not see us.Not only me some other ladies(3 ladies) also did not have ticket. There are two checkers.They start to scolded, cursed, blackmailed, cursed, insulted and argued to give the money to them.we are ladies and we can't do anything. No one came for help.The conductor also tell about the situation.He told he didn't saw us. And the checker also came at the next stop itself.Please take some action.please tell is any mistake is my side. I have given 80 Rs as penalty. both the checkers are very arrogant and both stand very near to us and asking for money.I didn't do any mistake. Not myself only there are 3 other ladies didn't have the tickets because the conductor didn't come to our side. Please find the attached of penalty copy.
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                          A
                          Ashiq Prasad shetty
                          from Belgaum, Karnataka
                          Apr 30, 2018
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                          I am traveling from Davangere to hubli at 4 30 in the morning the bus number is Ka 07 f 1811 as i was sitting next to driver seat conductor is rudely speaking to sit in some other seat. Der was no seat to sit also. There was only seat but i was not comfortable. I asked the conductor what is the problem sitting on that seat he replied rudely that he want to sleep in in full 4 seater. According to my knowledge conductor ll only get a seat to sit not to sleep. I paid money for the ticket he can't tell me Wer I have to sit. And he is not supposed to sleep by making other passengers to suffer. I request ksrtc to take proper action and ensure it should not happen again
                          Hi I am Abhilash.
                          I and my uncle were traveling from ilkal to Bangalore on[protected] @9.30 pm.
                          My uncle is an ex-serviceman. He made my uncle to stand till the end of the journey. This is what you people give respect to them??

                          Please take immediate action.
                          KA 19 F 1463
                          [protected]
                          [protected]@gmail.com

                          ticked booking use to wallet not booked to ticket but debit on account amount
                          please fund credit on my account

                          complaining about conductor - Comment #3089176 - Image #0
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                            R
                            raja PWR
                            from Bengaluru, Karnataka
                            Apr 28, 2018
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                            Address: Bangalore, Karnataka, 560100

                            I have booked the ticket for mother, unfortunatly she did not carry id proof while catch the bus. Conductor not allowing to travel n he advised to cancel the ticket. Kindly cancel the ticket and refund the amount.

                            Pnr number : j69920777
                            Trip code : 2145bngpdk
                            Journey date :28-apr-2018 22:15,
                            Bus number :ka57f747, depot :bengaluru 1,
                            Crew mobile no:[protected]
                            Nov 13, 2018
                            Complaint marked as Resolved 
                            resolved
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                              C
                              charujjwala93
                              from Bengaluru, Karnataka
                              Apr 25, 2018
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                              Address: 560100

                              I was travelling in a 378 route bus from neeladri road to infosys office on 25th april, 2018. The bus was full of people and i was standing at the front gate. The conductor was coming from backside of the bus and i was about to take my ticket when two policemen got up on the bus from wipro gate bus stop, took the ticket vending machine from the conductor and started checking the tickets.

                              Since i was about to take to take the ticket, i did not have the ticket while they were checking the same, they started asking me to pay a penalty of rs. 250.

                              I explained them that i had just got up on the bus and was about to take the ticket when they had started checking and i have not got down of the bus without a ticket so i should not be demanded the penalty. But they were not ready to listen anything.

                              My grievance is that when i have not got down the bus without a ticket and was about to take it (Because i have just got up on the bus) when suddenly these people come and check then where am i at fault?
                              We ask Question for concern person requested stop is their or not in TB Circle, if is their why buses not stop regularlly in morning time. daily so much time consumed for waiting and irrition, please take the action, is not only my complaint .
                              I am not able to receive sms confirmation from KSRTC on my airtel mobile number for the last 2 months. I however do get the mail. I had activated DND much before that and used to get SMS instantly on booking. For some other reason I am not getting SMS since last 2 months...
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                                R
                                Radhahj1991
                                from Bengaluru, Karnataka
                                Apr 22, 2018
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                                Website: Ksrtc website

                                I booked ticket from davangere to bangalore on 22 april 2018.

                                Below are the details:
                                Name : radha
                                Seat no: 40
                                Bus timing: 11.43

                                It's showing in layout 47 seats. But conductor told it's 43 seats bus. For me 40 was showing as last 2nd row but actually in bus it was last seat. Please investigate it so that in future no one should face this type of problem.
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                                  sreedhar b
                                  from Rayachoti, Andhra Pradesh
                                  Apr 22, 2018
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                                  Address: Kurnool, Andhra Pradesh, 518360

                                  Sir, from mantralayam to banaglore way, first stop is yemmiganur near 20km, at nyt time so many passangers asking for yemmiganur via bypass only, but so many drivers and conducters not taking passengers, especially at nyt after 7pm,

                                  This week only twice (17&21 apr 2018) i asked the bus having bus number ka57 f889, but they not taking passengers, kindly look in to the matter, not only this bus, so many ksrtc buses are not taking of passengers from last 3months, previously they stopping, but now last 3months they are not taking of passengers. Nearly 10 to 15 pepole (23*20=460/-) they are loosing for ksrtc for bus.

                                  Kindly look in to the issue sir.
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                                    Sirumalar Clarence
                                    from Kottayam, Kerala
                                    Apr 20, 2018
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                                    I tried to book e-ticket online from ksrtc.in 2 times. Both the times amount got deducted from my account but did not get the ticket. Following are the details. 1st attempt: date of ticket book attempt:[protected] ob number: ob30747706 amount got deducted: 709.00 rupees seat no: 29 bengaluru to chennai - onward journey date 20/04/2018 2nd time: date of ticket book attempt:[protected] ob number:ob30747829 amount got deducted: 709.00 rupees seat no: 31 chennai to bengaluru - onward journey date 22/04/2018 please refund the amount asap. Thanks
                                    Hi I am travelling from Banashankari to Richmond Circle on a daily basis. But I see lot of people suffer to travel in this particular route. Please do some survey and increase bus no 13 in high number of frequency to decrease travel burden.
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                                      Sneha Kamath
                                      from Bengaluru, Karnataka
                                      Apr 20, 2018
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                                      Address: Mysore, Karnataka, 570010

                                      Dear sir/madam,

                                      We find inconvenient travelling between mysore to malavalli due to there is no stop in bhugathahalli bus stop. The bus will stop either in melahalli or near ring road but in between this bhugathahalli after navkis school there is no stop.

                                      I promptly request you to kindly give bus stop in bhugathahalli bus stand. (Local bus stand is there in bhugathahalli)
                                      Buses coming from Bijapur, Jamakhandi etc.. won't stop at BTDA vidyagiri bus stop while going to Navanagar and if they stop also that will one km from bus stop and if we run to catch the bus, they will run away. We need to wait for half hr to 45minutes just to reach navanagar . Kindly take necessary action
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                                        L
                                        from Bengaluru, Karnataka
                                        Apr 20, 2018
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                                        Address: Bangalore, Karnataka, 560100

                                        Ksrtc bus no 356cw the route is from electronic city wipro gate 5 to hsr bda complex does not ply till hsr. It takes a uturn at silk board and returns back. They say there are not sufficient people. But definitely there are people who need this service. Please consider plying this route as designed. It would help students mainly traveling in thr evening for classes and weekend also. Evening 4:30-8:30 is very useful.
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