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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 105

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A
Arokiya Mary Julie J
from Bengaluru, Karnataka
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about the bus checker

Address:Mysore, Karnataka, 570017

I have taken the bus from Infosys Mysore campus today(3/5/18-6pm) in 119 bus. I have seated in the front row of the bus. In the next stop itself the checker came and ask for ticket. The conductor did not see us.Not only me some other ladies(3 ladies) also did not have ticket. There are two checkers.They start to scolded, cursed, blackmailed, cursed, insulted and argued to give the money to them.we are ladies and we can't do anything. No one...
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A
Ashiq Prasad shetty
from Belgaum, Karnataka
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complaining about conductor

I am traveling from Davangere to hubli at 4 30 in the morning the bus number is Ka 07 f 1811 as i was sitting next to driver seat conductor is rudely speaking to sit in some other seat. Der was no seat to sit also. There was only seat but i was not comfortable. I asked the conductor what is the problem sitting on that seat he replied rudely that he want to sleep in in full 4 seater. According to my knowledge conductor ll only get a seat to...
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R
raja PWR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Bangalore, Karnataka, 560100

I have booked the ticket for mother, unfortunatly she did not carry id proof while catch the bus. Conductor not allowing to travel n he advised to cancel the ticket. Kindly cancel the ticket and refund the amount.

Pnr number : j69920777
Trip code : 2145bngpdk
Journey date :28-apr-2018 22:15,
Bus number :ka57f747, depot :bengaluru 1,
Crew mobile no:[protected]...
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C
charujjwala93
from Bengaluru, Karnataka
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wrong charge of penalty

Address:560100

I was travelling in a 378 route bus from neeladri road to infosys office on 25th april, 2018. The bus was full of people and i was standing at the front gate. The conductor was coming from backside of the bus and i was about to take my ticket when two policemen got up on the bus from wipro gate bus stop, took the ticket vending machine from the conductor and started checking the tickets.

Since i was about to take to take the...
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R
Radhahj1991
from Bengaluru, Karnataka
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ksrtc bus layout is showing different in online booking

Website:Ksrtc website

I booked ticket from davangere to bangalore on 22 april 2018.

Below are the details:
Name : radha
Seat no: 40
Bus timing: 11.43

It's showing in layout 47 seats. But conductor told it's 43 seats bus. For me 40 was showing as last 2nd row but actually in bus it was last seat. Please investigate it so that in future no one should face this type of problem....
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S
sreedhar b
from Rayachoti, Andhra Pradesh
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from mantralayam to bangalore - not stopping in yemmiganur

Address:Kurnool, Andhra Pradesh, 518360

Sir, from mantralayam to banaglore way, first stop is yemmiganur near 20km, at nyt time so many passangers asking for yemmiganur via bypass only, but so many drivers and conducters not taking passengers, especially at nyt after 7pm,

This week only twice (17&21 apr 2018) i asked the bus having bus number ka57 f889, but they not taking passengers, kindly look in to the matter, not only this bus, so many ksrtc buses are not taking...
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S
Sirumalar Clarence
from Kottayam, Kerala
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ksrtc online ticket booking failure

I tried to book e-ticket online from ksrtc.in 2 times. Both the times amount got deducted from my account but did not get the ticket. Following are the details. 1st attempt: date of ticket book attempt:[protected] ob number: ob30747706 amount got deducted: 709.00 rupees seat no: 29 bengaluru to chennai - onward journey date 20/04/2018 2nd time: date of ticket book attempt:[protected] ob number:ob30747829 amount got deducted: 709.00 rupees...
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S
Sneha Kamath
from Bengaluru, Karnataka
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bus stop in bhugathahalli mysuru

Address:Mysore, Karnataka, 570010

Dear sir/madam,

We find inconvenient travelling between mysore to malavalli due to there is no stop in bhugathahalli bus stop. The bus will stop either in melahalli or near ring road but in between this bhugathahalli after navkis school there is no stop.

I promptly request you to kindly give bus stop in bhugathahalli bus stand. (Local bus stand is there in bhugathahalli)...
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Address:Bangalore, Karnataka, 560100

Ksrtc bus no 356cw the route is from electronic city wipro gate 5 to hsr bda complex does not ply till hsr. It takes a uturn at silk board and returns back. They say there are not sufficient people. But definitely there are people who need this service. Please consider plying this route as designed. It would help students mainly traveling in thr evening for classes and weekend also. Evening 4:30-8:30 is very useful....
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M
msd321
from Nagamangala, Karnataka
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no ksrtc buses available

Address:571105

I am writing from hunsur, mysore district. Everyday morning i catch a bus to come to mysore for work. I come to bus stand at 7:50 am. Everyday there will be at least 50 people waiting to board the bus. This number increase s to 100 on mondays. But despite this huge rush, there are no depot bus all allowed during this time. All the buses are route bus which come from madikeria, virajpet. Thess buses are already crowded when they arrive in...
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K
kvvinayan
from Ernakulam, Kerala
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bus service cancelled due to bus break down.

Address:Kannur, Kerala, 670331

I was booked in a bus scheduled to travel from kannur to bangalore on 16 apr 2018.

The class of journey was airavat (Ac volvo service). Bus was cancelled at the service origin location itself (Ie kannur) after the scheduled departure time (22.10 hrs) due to bus break down and offered an ordinary (Non ac-karnataka sariga service) instead.
Which is not acceptable, as we have paid for the volvo ac service.

Due...
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R
Ravi Deshpande
from Bantval, Karnataka
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cancellation of bus

Address:Dharwad, Karnataka, 580023

I have booked ac sleeper bus from hubli to raichur, journey scheduled on 17thapr2018. I have received a message that bus has been cancelled as below, with out stating the reason.

Service cancellation alert: ksrtc regrets to inform you that for journey date:17-apr-2018 21:59 tripcode 2159hblrch with pnr:h69625819 is cancelled. Inconvenience regretted.

You do not have the courtesy to make phone call regarding the...
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Address:560020

On 14/4/2018,. Bus no ka28-f2315 departing at 19.47 from bangalore to bijapur bus seat no 1 is booked single lady & rittenhouse as female 3day advance ticket. But before departure your counter gentle man booked seat no 2 on the bus for boy. What a beautiful administration system in ksrtc.
Being a he means who sit on booking counter should take care that what is other passenger position whether that is male or female before going to...
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B
Bijith G Bhaskar
from Bengaluru, Karnataka
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driver took wrong route of ignorance

Website:www.ksrtc.in

I was travelling from calicut to bangalore yesterday 15april 2018
Ksrtc bus : pnr :j69704441, journey date :15-apr-2018 22:15, trip code :2215kzkbng, bus number :f-9151, depot :bengaluru 2, crew mobile no:[protected]. Happy journey.

Driver took us for 50km from calicut and went to a wrong route.. Went to tirunelku temple side..in between the bus couldn't turn due to poor road and broke mudguard.. Lateron the side glass...
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I
Ibra K Vavi
from Bagalkot, Karnataka
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behaviour of driver

Address:Bangalore, Karnataka, 560097

Iam traveling last 15 years your bus. Today l requested to driver for stop deepnjalinagar lam coming from kozhikode he very loudly tell me who blasted give you stop here and conductor pull me back. I choosing ksrtc because friendly and smooth journey. But he was very rough.
Ksrtc bus : pnr :j69336480, journey date :13-apr-2018 22:46, trip code :2201kzkbng, bus number :ka40 f 1197, depot :bengaluru 2, crew mobile no:[protected]. Happy...
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C
Chandra Shekar D
from Gajuwaka, Andhra Pradesh
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amt have deducted by ticket have not been booked

Respected sir /madam
I had try to book ticket from bangalore to coimbatore on 12/4/2018 around 8am to 8:20am.. There had send a reference no i have been attached ref no (Ob[protected].
Payment was also made through online but amt have been deducted,, but not received confirmation of ticket and i rechecked again but that seat had not booked. Pls conformed that seat with ref no or refund the payment which have been deducted of...
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A
Afzal1990
from Bengaluru, Karnataka
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bus driver

Address:560032
Website:www.ksrtc.in

My wife was travelling from cbi road to dinnur road he was misbehaving in the bus by asking name & number trying to catch her hand was asking were do you stay tell ill drop till door step were do you work or study tell me your number ill save it right now we will chat full night i like you every one was staring on my wife she was shivering & was so embarrassment at bus was crying while coming from bus stop to home my request is to take action...
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P
Pandu4569
from Bengaluru, Karnataka
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ksrtc drivers and conductors are horrible

Pnr no. J69582524 journey from shringeri to bangalore. When the bus stopped for the lunch. He told that he will give break for 30 minutes for lunch. And he as moved the bus in 10-12 minutes. After when my sister called he is saying that u come and join the next stop in belur stop i can wait at that stop. What type of employment our government as appointed these ksrtc guys. These persons are uneducated fools and don't know the value of the...
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Wasimakram Binnal
from Bengaluru, Karnataka
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non-cooperation and false information

My mother has BP and Sugar too. My mother was travelling from Mangalore to Bangalore from Mangalore Depot at 10pm at April 7th 2018, in non-AC sleeper, the conductors name is Avinash (ph: [protected]). The bus was not operational at 4am as it had technical issues near to KushalNagar. My mother was asked to board a volvo KSRTC by the conductor, she forgot her pursue in the damaged bus which had the ticket and mobile phone. The volvo conductor...
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N
Nalini Sg
from Bengaluru, Karnataka
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false information provided by ksrtc bus conductor

Website:www.ksrtc.in

False information provided by ksrtc bus conductor. Bus number: ka.19. F. 31
69 (Kushalnagar to bangalore via mysore) 4.30pm, 8th april 2018 departure from mysore to bangalore.

Only 5 seats were reserved but conductor gave wrong information that all seats upto seat no 26 were booked. Without seeing the condition of passengers, he made senior citizens and pregnant women to sit in the back seats inspite of they boarded...
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