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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 98

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S
samanth J
from Bengaluru, Karnataka
Nov 6, 2018
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Address: 570004

I travelled from panaji to hubli on 4th nov in rajahamsa 230pm bus and reached hubli around 715 and found out that the bag (With name mysore tarpaulins on it) which i had kept in luggage compartment (Backside) of the bus was missing. Conductor had no clue who took it. He called few people and said he cannot help more.
Kindly make sure to mark the bags with seat number or name and give it to right person at the end point.
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    bet
    from Gurgaon, Haryana
    Nov 6, 2018
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    This complaint is regarding the bus conductor in the bus ka-57-f-2023.
    This bus's destination is bypanahalli metro. But it takes different according to the drivers mood. When i asked the conductor will it go via my destination he said no, and i had to get down half way, but later it went through that place only in front of me. My concern is why is it taking different route. And why is the conductor giving wrong information. The passengers usually have complaint on this.
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      H
      HemaMn
      from Chennai, Tamil Nadu
      Nov 4, 2018
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      Address: Tumkur, Karnataka, 572201

      Hi i m writing regarding driver behavior when i asked bus to stop @kit hassan circle in tiptur @2.00am. I have seen all government buses stop at kit college. When i asked whatever wordings he said is not acceptable. He said if something happens he will be responsible they will ask him. What that means he s sure that something will happen if only ladies travel in night. He would have said it's too late we will stop @bus stand. Instead of that whatever wordings he used is wrong. See only ladies traveling means as per convenient they stop bus? If i thought to take bus since bus stop s near my house, then they won't stop what will alternative arrangements i will make suddenly. Lf something happens that time can i held driver as responsible?
      Either bus stops should be defined properly or they should inform before when we ask.in my cases both didn't happend and driver behavior s not correct.
      Bus details:
      Chintamani 022737 express ka40-f1450 kadur to tiptur
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        K
        Kavya HM
        from Bengaluru, Karnataka
        Nov 4, 2018
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        Address: Bangalore, Karnataka

        I tried online booking for the airavath bus (Route: bangalore to shimoga bus
        Timmings: 7.30 am bus
        On date: 18-oct-2018)

        Amount got detected but ticket not booked. I did twice and lost 1100rs. Below are the transaction reference numbers.
        1. Ob33602950
        2. Ob33587777

        Ksrtc team not even receiving the call as well as no reply for mail. It’s about 15 working days, still i didn’t get my amount 1100 rs. Please do the needful sir.
        Hi Team,
        Conductors are not issuing any tickets for short distance between city bus stand to vibrant bus stop, 303 and 307 buses.
        Most of the people travel between metagalli to vikrant but due to short distance they don't give tickets so requesting u all to audit this route
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          M
          moses david
          from Bengaluru, Karnataka
          Nov 2, 2018
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          Dear sir
          My name is moses i was using my mobile. Conductor speaking abuse word to me to off the phone why i should off the phone it is my phone and it's my money, i don't like to speak with him so only i am giving a letter to the government, bus no ka.53 f.008 kindly teach him how to speak to passager

          Thanks regards
          Moses david
          P&o technician
          +1 photos
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            O
            Ojas Balaji
            from Vijayawada, Andhra Pradesh
            Nov 2, 2018
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            Address: 560066

            I've been using the volvo from byapanalli metro station to vydehi ttmc for quite a while but every time the ticket is charged from swami vivekananda metro and extra money has to be paid. The conductor when confronted gave 2 options pay extra or leave and get another bus. It's not just a single bus that does this, it's the common con committed by every conductor on that route
            Hi, there are very less busses from kollegala to Bangalore in early morning (4:30-5am) via maddur . Even though busses are allocated some times busses will come but not all the time. Hence people will be waiting in hopes it will come. Can you please look into it. If not every day can you provide more busses on Mondays ?
            Thank you
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              S
              satyaprasad058
              from Bengaluru, Karnataka
              Oct 28, 2018
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              Address: Dakshina Kannada, Karnataka, 575006

              Sir/ madam,

              I am lvr satya prasad working in hpcl in mangalore. On 28.10.2018, m at around 1330 hrs, there was karnataka sarige bus passing on mangalore hassan road near kadaba/ subramanya road turn overtakes a biker very rudely and rashly because of which my vehicle maruti baleno had to be taken off-road to road shoulder thereby vehicle undercarriage hits the road. I felt that ksrtc should arrange safety classes for improving the road safety.
              Unfortunately i could not capture vehicle number because our vehicle about met with an accident leaves only damage to vehcile.

              I urge your goodsleves to take necessary action on all those drivers.
              Pnr no J72532328
              journey date 29�92018
              dep time 19.04 seat no.15.16.17
              class.airavat club class
              txn password 1246
              Hi SIr
              M one of the customer visited ur authorized hotel wic is located in nanjangud slv royal inn.
              Service is not proper, toilets are not clean, service is very late, if we ask once the items ll been given latelywo
              Booked 6:30 bus from Bangalore to Thirupathi but din't arrive on time. On being asked from enquiry centre no proper response is being received. Still waiting at majestic. No alternative has been provided. What kind of service is this. Booked TTD darshan ticket as well in advance. Not able to cancel the bus as well.
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                H
                harshasmg
                from Bengaluru, Karnataka
                Oct 28, 2018
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                I booked bus ticket for my sister from bangalore to mangalore on 25th oct '18 - pnr - j[protected] passenger name - lavanya

                But unfortunately not able to cancel the ticket at last movement. I have inquired bus conductor regarding this. He said he will mark n. T. (Not traveled) in-front of the pnr no.in the travel list. So i can cancel and get the refund. But i am not able to cancel the ticket. Kindly help.

                Bus no - 1577
                Conductor ph no : [protected]
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                  A
                  Ashwin Sabu
                  from Bengaluru, Karnataka
                  Oct 28, 2018
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                  Address: Dakshina Kannada, Karnataka

                  Respected sir/madam,
                  Myself dr. Ashwin a passenger from mangalore to kasargod met with a situation when i was about to sit on a seat where something was written in kannada which i couldn't read. It was a ladies reserved seat told by the conductor.
                  If it was written also in malayalam or at least in english language i could have read that. So i request you to take necessary action for mentioning the reservations in english language also in the interstate buses as the other state people won't be knowing kannada. As per my knowledge karnataka srtc is the best and ranked first government transport corporation in india.
                  So expecting your action and reply as early as possible.
                  Thanking you. Yours sincerely,
                  Dr. Ashwin sabu
                  One of the day Bad service given to the People's, Not Maintaining the Timings and Using Bad Words to the Bus Driver's and Conductor's by Higher Officer of Dharmasthala New Bus Stand, Please Take action to the Traffic Control For Issue, solve issue as soon as Possible.
                  Thanking you
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                    S
                    Shahid FS
                    from Belgaum, Karnataka
                    Oct 27, 2018
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                    Address: 582101
                    Website: Karnataka State Road Transportation

                    In signal he is over taking from left side to turn right and he would have crushed me in the divider. You can check in cctv footage of signal. Location mulgund naka gadag city. When i chased and stopped him near old d c office circle. He tried to attack me. And used very abusive language. I said him i will complaint against you. He said yen kitkonti kisko hogo nan magane. Ksrtc nand driver said. I urge concern officer to take proper action against that driver. Photos are uploaded. Incident accurate time 3.35 pm around please check cctv footage of mulgund naka signal. Date 27/10/2018
                    +2 photos
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                      R
                      Ravula Vishnu
                      from Vijayawada, Andhra Pradesh
                      Oct 26, 2018
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                      Hello,
                      i have booked bus tickets from vijayawada to bangalore using www.ksrtc.in online booking and journey date is on[protected]. After seat selection and payment is also done. the amount was debited from my account ( payment done ) but i dint get the booking confirmation. i have booked 3 tickets.
                      later i got a mail regarding the tickets as transaction reference number and total ticket amount of 3969 thats all
                      please check this and let me know regarding the status and refund
                      THANK YOU.
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                        R
                        Ruknuddinn
                        from Bengaluru, Karnataka
                        Oct 26, 2018
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                        Address: Mysore, Karnataka, 570007

                        I had booked my flybus ticket twice on ksrtc website and each time after payment it displayed technical error and did not process the ticket and twice the amount was deducted from my account. Totally 1600 is deducted from the account. I hope you will do the refund soon.
                        Waiting

                        Following is my transaction id ob33791194 and ob33799916.
                        Twice the transaction was failed
                        Waiting for response
                        It’s been 4 days.
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                          K
                          from Morjim, Goa
                          Oct 26, 2018
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                          R sir, I Virendra Daramwar was traveling from Solapur to Latur in KSRTC BUS.At Solapur bus stand I asked the the bus conductor whether the bus is going to main bus stand or not at Latur, he said stop will be at Main bus stand Latur, but when bus reached Latur bus was not entered in main bus stand, and conductor dropped all passengers far away from man bus stand, and bus conductor was talking arrogantly with passengers, and also with me, because he dropped us far away from main bus stand, we all were suffered badly, passengers include ladies, children's, and old aged persons, so do need full so that, every bus should go up to main bus stand at Latur.The name of conductor he told his name was SA Savarkar .And tkt no is153189 dt26 10 18and bus is from Hubli depo.no K 23 F 862 end sub of bus is parli dist beed ms.
                          My name Daramwar V N Address.Shiv vijay colony Taroda bk Nanded MS mob no [protected].email. [protected]@gmail.com Pl do needful and intimate me, otherwise I will lodge a complaint in court.plnote .
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                            E
                            Earpona
                            from Bengaluru, Karnataka
                            Oct 25, 2018
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                            Address: 560016

                            Sir,
                            I had reserved 2 ticket kozhikkode to bangalore depot in airavath on 22/10/[protected]@21:07 from kozhikode-bengaluru pnr no. J72802587, trip code 2107kzkbng, bus number: ka01 f 8523. Route was not mentioned in the ticket. We were standing in front of thamarassry police station which are usually pick up point. After received the scheduled message half an hour before from departure time i tried to inform that we will get in the bus from thamararassery. But the conductor said that the bus is going via vadakara, kannur which is not usually going 99% buses. Hence we couldn't catch the bus and lost lot of money and time. So i kindly request you to refund the ticket amount.
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                              Swaroop736
                              from Bengaluru, Karnataka
                              Oct 24, 2018
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                              Address: Davanagere, Karnataka, 572101
                              Website: H

                              Sir! I was stranded in davanagere bus stand for 3 hours, as i requested the conductors to confirm that we will be made to alight in ksrtc bus stand, but a few of the conductors bluntly refused to do so, saying they will not go to bus stand, go to bangalore directly on bye pass road! We 2 aged persons find it so difficult to get down outside' the city limits and go home. Even tmk depot buses do like this! We will not get an auto after 10 pm kindly take some action to avoid the inconvenience to tmk passengers.
                              Ka 06 f 1128
                              +1 photos
                              Oct 24, 2018
                              Updated by Swaroop736
                              Sir! I was stranded in Davanagere Bus stand for 3 hours, as I requested the conductors to confirm that We will be made to alight in KSRTC bus stand, but a few of the conductors bluntly refused to do so, saying they will not go to bus stand, go to Bangalore directly on bye pass road! We 2 aged persons find it so difficult to get down outside' the city limits and go home .Even TMK depot buses do like this! We will not get an auto after 10 pm kindly take some action to avoid the inconvenience to TMK passengers.
                              KA 06 F 1128

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                                Manasa Mohan
                                from Chennimalai, Tamil Nadu
                                Oct 24, 2018
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                                Address: 560021
                                Website: ksrtc

                                5 members of my family are traveling from kumbhakonam to bangalore.
                                Bus number:- rajahamsa ka57- f1804
                                And the conductor is very rude and has changed rupees 140 as luggage amount for 4 carton boxes weighing not more than 5 kgs each, and we have kept the same below our seats and haven't utilized any extra space.
                                Please consider my complaint and help us in justice.
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                                  sandeep_krishna
                                  from Chennai, Tamil Nadu
                                  Oct 23, 2018
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                                  Address: Raichur, Karnataka, 584115

                                  I have reserved madikeri depot rajahamsa exe on 23/10/[protected]@15:45 from mysore-bengaluru pnr no. J73043188. Bus didn't arrived on time depo manager have replied irresponsibly.. After reaching bengaluru 20:00 i have to go lingsugur.. I need a proper action to be taken and refund my booking fee on extra charges which i have spent extra for another buses.
                                  Kindly do the needful.
                                  +1 photos
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                                    harithaanoor
                                    from Jaipur, Rajasthan
                                    Oct 22, 2018
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                                    Address: Bangalore, Karnataka
                                    Website: www.ksrtc.in

                                    I had booked 4tickets from bangalore to tirupati on 17/10/2018, pnr number is j72915196, date of journey is 17/10/2018, departure time is 19.40 at iti main gate. The bus suppose to start from megestic at 19.30 but it start there it self around 21.32 at the same time i got message from ksrtc with bus details, bus no is ka 42f484. I keep on calling them they replied with in half an hour will reach iti main gate, unfortunately it will not happended. We loose our patient and and get another bus and starts our journey, during our journey, i got call from bus conductor around 23.50. He said the bus is at iti gate which is 4 hour late.in the people which are on duty on that center they won't responce properly.
                                    This is ksrtc people responsible a worst and worst service.
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                                      krishnt_metri
                                      from Bengaluru, Karnataka
                                      Oct 22, 2018
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                                      Website: www.ksrtc.in

                                      I am Krishnakant.M.Metri working for Davanagere Smart City Project which includes KSRTC project also. We are basically from Karwar and to complete the project we are residing hete Today my wife is travelled by bus No. KA 40 F 1317 with my daughter 11 years old which started from Hubli at 19:00. My wife is having adhar card and age proof but the conductor was nit ready to see the documents and arguing as for 6th standard student full ticket will be issued. He has forcibly collected 2 tickets. As a lady my wife unable to argue with him and paid the full ticket for herself and for out 11 years baby. We are hereby requesting to take strict action against this undisciplined behaviour with single lady and over ruling. Requested to intimate what action is taken against this case.It is not only matter of money but nonsense action and over rule of KSRTC staff. I am also enclosing herewith Adhar Card and Ticket as a witness.
                                      +2 photos
                                      I am complaining about KSRTC. AIRAVAT bus it is asking for provide GPS location of bus. Because it is so hard to find exact location of bus in station and in some other places.
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                                        Goutam Bhat
                                        from Mumbai, Maharashtra
                                        Oct 22, 2018
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                                        I had booked a ticket from kumta to bangalore in airavat club class on 21/10/2018.
                                        The bus was very bad condition.. The a/c was not working at all. When passengers asked for it conductor said that there is some problem with a/c and it gets cool in some time but after 1 hour he said that a/c is not working. It was so sophisticated that we were waiting when we are getting down from bus.

                                        I had booked in the last row seat. All the seats had push back facility, but last row had no push back option.
                                        I felt like i was travelling in ordinary bus by paying such a huge amount. I would request to refund the amount paid by me due to such a bad bus condition.

                                        Below i have attached my e-ticket
                                        +1 photos
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