Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I am praveen kumar booked a return ticket to travel on the 16/3/2018 at 20.30 from kollur to bengaluru in service class airavath by paying 646 rupees.
Trip code given was 1959 cdpbng.
Ticket number is 43695213. The seat number was 20.
I have received alert message on the same day to be ready at 18.00 pm too.
Having waited in night hours at kollur for the bus, the bus did not come till 21.15.
On enquiry with cdp depo an evasive reply came from them that they are not responsible as bus is from blr depo. Upon repeated calls they finally said the bus did not come earlier day so there will be no bus etc.
No cancellation was notified and even alert message was sent.
Being advocate by profession had to reach bengaluru next day morning, constrained hard to reach bengaluru by spending 13, 000 rupees.in addition to suffered mental agony and hardship.
Your unilateral action of cancellation of bus is a criminal breach of trust and deficiency in the service.
Kindly reimburse my loss of 50, 000/- inclusive of damages or give explanation why i should initiate legal action under both criminal and civil law against all inclusive of chairman in two days.
K. N praveen kumar
Advocate no 3 second cross sumangali sevashrama road cholanayakana halli rt nagara post bengaluru 560032

Dear sir,
After giving complaint after complaint, still now ksrtc has not taken any action, just give the false promise
Yesterday dated 14/03/2018 also same conductor, bus no ka-42-f-2031, bus travelling from ksrtc at 8:30 pm to mudipu, has given stop to other passenger, where the stop is not there, but only for me they are not giving stop.
Sir how many days it will going to continue.
As in the attachment you told you will take serious action in future if i face any problem, so when you will take the action?
I want to know if you have warned your conductor, then why this is still happening now?
Why your conductor taking revenge?
Is this the only mistake i have done, that i have given his complaint?
What action are you taking now?
Will you take the responsibility, that i will reach home safely?
Why your conductor not treating each and every passenger equally?, why there no same rules of all passengers?

You are not replied my previous mail also.
Waiting for your positive reply.

Dear sir today morning i was travelled in ksrtc davanagere depot bus i am getting in near sira toll and ask to enter pass number from sira to nelamangala but conductor refused and talking something else and he issued ticket for other passenger from sira. So conductor give some trouble for pass holder passengers plz take an action. Bus no : ka 17 f 1737 and he said the route no 18. Plz verify this route no have sira stage do the needful.

Dear sir,
Last month i have given a complaint of ksrtc conductor for misbehaving and not giving stop.
Yesterday dated 12/03/2018 bus no ka-09-f-2031 travelling from ksrtc at 8:30 to mudipu.
As you promised in the below attachment that you will only give stop where bus stop is available, then from last 1 week why your conductor is giving stop to other people, where they want (Where no other bus gives stop) and not giving me stop (Where all the other bus gives the stop)?
I want to know if you have warned your conductor, then why this is still happening now?
Why your conductor taking revenge?
Is this the only mistake i have done, that i have given his complaint?
What action are you taking now?
Will you take the responsibility, that i will reach home safely?
Why your conductor not treating each and every passenger equally?, why there no same rules of all passengers?
If any incident happens i will blame your conductor and your department, bcoz you have not taken any serious action.

Regards
Rohithaksha

When govt has clearly said that all 10rs coins acceptable.. Then why some bmtc buses are totally denying to take 10rs coin? Today i travelled from tinfactory to tcpalya.. Bus route no.317a.. The conductor totally denied to take 10rs coin.. Said something in kannada and went away and again came back for fare and said to give 10rs note? Why this kind of harassment is happening? What shall we do with the 10rs coin? Just throw it away?

Dear sir, i am saravanan manickam staying in bangalore. On march 03 2015, i traveled in 2300bngvlp trip code bus, and its plying from bengaluru to villupuram.

My ticket details are:

Pnr number : j69040785
Date of journey : 03-mar-2018
Trip code : 2300bngvlp
Class of service : karnataka sarige
Seat no (S) : 42

I kept my bag above seat number 31 in the baggage shelf.

The bus arrived at tiruvannamalai close to 4:30 am, and i thought of having a coffee and planned to get down. To my shock, i found that my bag was missing. I informed this to the driver and i was searching the bag. The driver was not at all worried about this incident, and he was rushing to villupuram.

I got down at thiruvannamalai, and searched for almost 45 mins. No gain. Then i took up the private bus to villupuram, and located the ksrtc bus which is standing in the corner of villupuram bus depot. There also, i couldnt see any bags in the bus.

I am logging a complaint here to take care of this.

Bangalore - mysore ksrtc driver, [march 2, 2018; ka 57-f 2547] driving very slow. He doesn't know driving. When we asked, he behaved very rude. He said, i have my own time to drive, you no need to tell.

When i complained to madhur tc, he is irresponsible. He behaved like doesn't matter whatever will happen. Looks like, that tc getting some commission from them. When they are not at all value peoples concern, then what kind of public service they does, they die only for money. Shame on their part. If possible, please remove such an animals from your department. A

Hi, today (1/3/2018) a ksrtc bus conductor of the bus number
Ka-21 f 0049 at nr circle, hassan around 2:30 pm he had not allowed the students who have pass and he pushed me out by putting hands on my neck. He is the worst employee and he had very rude attitude. If he pushed me more means i would have fall out of moving bus.
Plzz take action on him.

Dear sir i am physically handicap person on 01.03.2018 at 12.05 am the dawangere bus conductor and driver refused to stop at hire bagewadi saying that stop is not there, even i ready to take the ticket upto hubballi and requested to stop at hire bagewadi toll way they dropped me 1km from bus stand where no autos were available and i can't walk that much distance. Please take necessary action.

My daughter was travelling from cbt to jayanagar she asked conductor to issue ticket for half fare as her date of birth is 22/05/2006 and it's still 03 months short to complete 12 years but the conductor issued ticket for full fare collecting rs 10/- and used filthy language to my wife.
Therefore i request you to please initiate action against that conductor

On[protected],
7.50pm, bus left the mysore terminal from satilite bus station bangalore
Am traveling in aravatha club class from bangalore to mysore, with a hope that aravatha club class will have a pleasant journey but entire journey was painful and nasty because my co passenger was completely drunken with alcohol and i couldn't sit down and extend to him.
The bus was completely filled and no other seats were available.
Would request ksrtc bus crew to check on these kind of druken people and don't give them tickets since it will effect the journey of other people also

Bus number ka-17 f-1909
This bus conductor on 22/02/2018 behaved like a animal with students. He told why are you people coming and dieing to our bus only where as pass is allowed in that bus he don't want students who have pass he issued tickets for other passengers when we started to ask the reason he was run out of his words this literally not good take action on this please.

On 21/02/18at 19:12 at kurekuppa bus stop on the route of bellary - hospet ksrtc bus driver stopped bus at wrong position hence traffic jammed, i am just back to this bus with my family after blowing horn of my car he take a bus reverse trying to dash my car because i was blowing horn.
This is a a very shame less behavior of ksrtc bus driver. Kindly take necessary action against this.

They ac bus fare from vydehi hospital to hope farm is rs. 29 right now (As on 21 feb 2018). The bus conductors are such that they take rs. 30 from you and go to the next customer. They never even bother to give the change. I have to ask every time for the change. On 21 feb 2018, i had taken the bus number ka 01 f 1412 at 10.30 pm from vydehi hospital. I asked the conductors for the change after giving him 30 rupees, he said fare is 30 and i won't give back any change and coolly went on to sit on his seat inspite of my asking multiple times. This is a very common problem for me. Even when the fare was rs 32, conductors made sure they get the change, but now they won't pay you back the change.

Davangere city buses number103 from ss hospital to shamnur. These buses are not coming in time. There is no buses during 9to10am and evening. It's really horrible to wait for a bus. Most of them are women in these regions. Please do the needful or else remove these buses from this region.in the place private buses increase there numbers and convenient to all people's.

Respected Sir/Madam,
Myself Rohithaksha N S facing some problem with the bus conductor, Details of the complaint are as below.

1) Sir, Earlier I was travelling from kankanady to Kamblapadav paying bus fare Rs 17, But some time if we dont have the change money, and while getting down the stop, when I ask for change money, I get the reply we are running or what?

2) Now a days I am travelling by buspass, and I know that on the expiry day or 1 day before we have to renew the pass, But this Conductor warning me to renew the bus pass 2 days before it get expired, or else i have to pay for ticket.
If i show him expired bus pass, he has the right to collect my pass and take the necessary action, but 2 days before how he can give me warning?

3) At night time while travelling in this bus, I ask for a stop near crossing, bcos there is no streetlight, and it is a danger area. But for all the passenger travelling in that bus he gives a stop where they want, But he is targeting me, I am the only one whom he dont give stop.
In Day time we dont ask any conductor to give extra stop except bus stop, But night time some time Ladies and small children were also travelling. And If he cant give me Stop, then he should not give stop to any passenger, except Bus stop. Why he is not treating all the passenger equally?

4) In Bus Ladies seat Mens & Boys are sitting, and Girls and Ladies are standing, Why he cant give the Ladies and girls their seats?

5) Bus in which this Conductor is travelling should be checked between Jyothi - Derlekatte. Bcoz so many time I have seen that he takes money from Passenger at their last stop, but dont give the ticket. Last week also same thing happend,
Sometime we will take back the ticket from the Passenger while getting down, and give that ticket to other Passenger. Here I don;t know what actually he want to do?
While checking the ticket ask the Passenger from where they get into the bus and cross verify their ticket.

Please find the attachment for the details for Bus and Bus Conductor

The above Complaint is registered on 6th Feb 2018 but till 20/02/2018 no action has been taken.

Yesterday dated 20/02/2018 Same Conductor is misbehaving with me, he raised his hand on me and warned me that he will break my face.
My question is why are you not taking action on him? Who will give the garuntee of our safe journey? How the Complaint letter reached in conductor hand?


Regards
Rohit

I am a sr citizen travelling from kolhapur to belgaum in ksrtc bus scheduled at 6. Am today on 19th feb 2018. The bus was destined for bhatkal bearing bus no ka 31 f 1481
Tkt issued no. 069235 bhatakal - phatak.
138336 a90598 d[protected]

The conductor refused to give me sr citizen concession even on showing aadhar card/driving license/ army dependent card and insisted on card issued by ksrtc. This was unwarranted harassment.

Bus number KA 19 F 3332.traveling night towerds bangalore
bus conducter not giving ticket and getting extra amount. and also not a safe driver.
hehaviour of cunductor not good.
forcably he asking money from passanger without ticket. and he giving the reason there no stage entered in our ticket machine, and he saying if you are not ready to pay extra get down from bus..
there no buses on this time..
please take action on him..

Since m travelling from many day usual bus fare to shravanabelagola from arsikere is 65 rupees need to change bus at chennaraypatna. I claimed a mahamastakabisheka direct bus from arsikere the conductor gave direct ticket to shravanabelagola which is 60 rupees and collecting extra 15 rupess from each person and bus number is ka11 f0428. This is like cheating people by ksrtc openly. Kindly resolve or else it will be a big issue

We lost bus on yestarday so we contact hubli ksrtc depo there said you want to give police complaint so we not have intrest to giving police complaint so we giving complaint on here please support us on these type i have hope u should be give us to pass so thank you so much i have full of confidence on your web site i am from hubli i am waiting for your answer