Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Sir, we had 5 passengers to go hassan from kukke subramanya. But conductor said bus won’t go to hassan, and told us to get down from the bus. Bus information: ka-13 f - 2300 timings 4pm on 18/12/2017. And issues happen with some other passengers also. Kindly i request you to take action n let us know. Please take action on conductor so it won’t repeat again my humble request.

Respected sir / madam,

I am daily passenger for bmtc in normal bus, from rajarajeshwari nagar temple to mysore road metro station and kr market to r r nagar temple. But today i took bus from rr nagar tmpl to metro station, i didn't get my ticket for 10 rupees. That amnt is not a big issue, if i ask for a ticket they are telling to no worrry, we wil take care for that, but incase checking officer's caught us we have to pay 100 rupees instead of 10 rupees.
And also this is not a first time, almost every time i am facing same situation, especially in night time...
Please need helpful.

Bus no - ka 01 f 4285.

Hello sir /madam, i am amaresh from banglore, i was travelling to bellary from banglore on 13/12/2017 in ksrtc bus no
Ka:32
F:2266
It was mid night 12:30 when i reached bellary, i asked him to drop me @royal bus stop but he told the bus will not go to royal bus stop. I requested him to drop me @sp circle stop but he refused to drop and lefte in the mid night on road.

When we travel by normal bus from attibele to majestic bus stand it costs around 25 to 30 rupees but same travel by volvo will cost 121 rupees which is more than 4 times of normal buses.

What is calculation that you are applying and vovlo bus will not go on electronic city flyover to costs extra then why should we pay more than 4 times of normal buses.

Respected sir, i m the regular traveller by ksrtc from nelamangala to madhugiri and occasionally from majestic to nelamangala. The buses from majestic to hassan, chikmangaluru, pavagada don't provide stop at nelamangal sodaekoppa after 7pm saying that they don't have stops registered in their ticket machine and even the t. C and atm officer at magestic say us that we need not force for ksrtc for stop at nelamangala as there are many bmtc...

We are daily going pessangers from navelim, margao, goa to canacona. But one driver who was driving the bus no. Ending with 1465 does not stop bus on navelim bus stop always. The bus timing to reach navelim bus stop is between 9.15 am to 9.25 am. We observed that only this driver is not stopping the bus despite of enough vacant seats resulting in loss of revenues and inconvenience to customers also. Even conductor give signal to stop but he does not.
Please see to it as this arrogant behaviour is not a good dign.
Regards
Kamal narayan
Navelim margao goa
Date 05.12.17

I'm a kr puram resident working in old madras road fr a psu, already there is a huge traffic in tin factory from years, now due to metro it's some more too, in that these tour buses like yatra, apsrtc and other pvt buses gives stop for these passengers in center of the road in morning times, that behavior of drivers stopping the bus in middle of the road, makes a huge traffic jam in the morning for many working professionals and other common people who travels in that road, which is an very irritating behavior and it doesn't allow us to report to duty in time... So sir/madam please instruct the drivers to stop in side ways and allow us for peaceful drive.

Thanks and regards,
Citizen with common sense.

I was traveling from mangalore to bc road today (4/12/2017) at 6 30 am. I took one mysore bus from ksrtc bus depot, bejai. The bus number was ka 19 f 3119. The conductor behaviour was rude towards me just because i gave 100 rupees instead of 35.. I didn't had the exact amount. He asked me to get out of the bus. I am an employee of one of the reputed nationalised bank.. And shouting in front of everyone felt very bad.. So request you to make sure these type of behavior doesn't happen anymore.

I had booked online a airavat diamond class bus, leaving chennai at 9am on 3rd dec 2017, ladies window seat, no. 13. I got a msg from ksrtc the previous evening saying, seat has relocated to seat no. 13, leaving at 10.05am. I reach the bus stop to find that the seat i have selected is not a ladies seat anymore. I ask the driver and he relocates me to a seat way behind and not a window seat. I m already agitated that i ll b reaching later than the time i wanted and in an uncomfortable seat inspite of booking the bus nearly 10days early. Why do you even take advance booking and show us the layout of seats if you cant stick to it?

I was travelling from bangalore to chennai on december 1, 2017, ksrtc 22:35 rajahamsa bus (Pnr : j[protected], i lost my backpack during my travel. I noticed that my backpack is missing only after reaching chennai koyambedu bus stand on december 2, 2017 morning 6:30 am. I had my laptop, college id card and few dresses in my backpack. It would be so helpful i[censored] help me in finding my backpack.

I traveled from bangalore to ooty on 30.11.17 time 22.32pm, i asked for fresh blanket to the conductor, he told no. But he made is comfortable in the last seat, morning when reached ooty they stopped the bus before bus stand. Because they get commission from auto drivers. It was raining so badly they was no shellter to stand also. So kindly kstrc incharge officers go through and keep track and it should not happen in future. Thanks

I was traveling from bangalore to chennai by ksrtc bus : pnr :j67464075, journey date :27-nov-2017 22:26, trip code :2226bngchn, bus number:ka06f1064, depot :tumakuru 2, crew mobileno:[protected].

I had kept my office laptop bag on luggage space above. When i reached koyembedu the bag was missing. The bag had laptop, changer for laptop and office id. I reached out bus crew members. But it was of no use. Please take with high priority since it is office laptop and very critical. Please help us finding the laptop at the earliest.

Thank you,
Srivasthava
+91-[protected]
+91-[protected]
Please contact the given numbers for any findings.

Respected sir,
I chaya sharma administrator of s nijalingappa school hosadurga would like 2 get 2 your notice that bus of mandy depot which starts from hospet at 4 a. M. Will be sent by 12 — 1 a. M. According 2 the hospet depot convience mostly on sunday. Why cannot k s r t c arrang different bus. Why is the time changed according their convinient. If it is changed why it is not informed to passenger, i am lady who does job in hosadurga n mostly saturday i go to hospet to meet my husband n children n on monday early morning at 3.50 a. M. After enquiry the incharge person simply says that bus was sent at 1/2 clock. Once i asked the incharge person to give the complain book he said me that it is mandy depot u should write their nt in hospet depot sir a lady goes to stop n if bus not running what will i do. It is mandy hospet bus. Where i have to come 2 chitradurga from there again hassan bus 2 hosadurga. It is a humble request not to chance the bus time. This mostiy happence after a holiday hoping to do the needful.

Dear sir/madam,

I had traveled with my wife and two children from bengaluru to male mahadeshwara betta on 25.11.2017 by ksrtc bus no. Ka10-f0210. My elder son is not completed his 12 years of age (Dob:05.06.2006). The conductor has not taken this 12 years criteria and he was telling that since he is in sixth standard he has to take full ticket and he has charged for full ticket also (Ticket no.270621 dated 25.11.2017 at 11.07.26 hrs.

The bus was started from bengaluru at around 10.45 hrs and it was reached kollegala around 14.40 hrs.in kollegala bus stop there is no proper bus stand and there is no good hotel, there they stopped for lunch and we searched for nearby hotel and had some thing and came back very fast. But, by the time we came back the bus was left the stand with out checking all the direct passengers have came back or not and they have not waiting for us. This type of behavior by the conductor is a carelessness/negligence in their part. By this act we lost our luggage and had lots of tension. After wards contacted tc on duty and informed the tc on duty at male mahadeshwara betta requested to collect the luggage. Then we took another bus to reach male mahadeshwara betta and there we collected our luggage from tc male mahadeshwara betta.

For this so many ksrtc staff's are taking so much risk to find out conductor contact cell phone number informed him to handover the bags at tc male mahadeshwara betta.

For giving so much tension to so many people, the conductor should be warned for his carelessness and negligence.

Complaint details;
S. M. Shiva shankar,
Superintendent of customs,
Air cargo complex,
Kempegowda international air port,
Bengaluru - 560300.

The bus conductor refuses to give requested stop to the female passenger at mid night 1 pm even after driver is willing to stop bus, conductor refused and made her to walk to nearest bus stop almost 800 meters in dark. If she had got troubled from robbery, who will take responsible for that?
Incident happened near jalahalli cross, mumbai highway. Request you to guide the corresponding stakeholders.

Hello ksrtc

I[censored] people are really aware of what is going on or u want to take this matter serious escalate to ur higher level as soon as possible

My self anand gandhi who wanted to travel to davangere from banglore on dated 27/11/2017 in the bus number ka-17-f-1975, i saw the real # answer from the conductor and depo manger stating that they will not accept the indian original currency there wad only written number on the note that is 32

Can u please let me know might be rbi had notified u people that not to take currency where something is written on it how any common man can understand this # logic

Which i paid money was original currency of india

This is reticulous i need to escalate to any level if i don't get reply on this complaint i will go to consumer court or other proceding if needed

Hi.. Firstly i booked a bus from hyderabad to bangalore. Bus number f720. It's a sleeper. I don't know how they allocated a male seat beside a ladies seat. When i told the crew member about this. They told me "so what?". Then they gave me last seat. When i asked him again he was telling me if i have a problem i should go to my previous seat which is beside male sleeper. He was so rude. How can this website allow a male to book seat beside a female?? That too in a sleeper bus.

The conductor in ksrtc bus was very rude to my parents. And he argued to my dad who is a senior citizen that there is no senior citizen ticket in this bus. Can you please check with the conductor or take action on him.
My dad is upset of this issue. Please make sure it will not occur anytime with other senior citizen
The bus number is ka-10f-0077
Timings is 4:30
Route is from ramanagaram to kengeri
Date is[protected]

Thanks and regards

Hello sir,
I am a frequest travller in government buses.
I have been charged an exra amount of 30 rupees at night time, which costs 10 rupees at day time, saying bus fare is 40 for the same journey which is 10 at night.
Its not about money, but if we raise voice againest it, we were asked to pay 40 else we were asked to get out.
Many people paid the amount as it was the last bus.
Kindly look into it.
Bus number: ka57f2329

Respectable authorities,

Ksrtc bus bearing number ka 57 f 1067 heading to mysore from bangalore at around 10am today (24th nov 17) near rajarajeshwari mall traffic signal mysore road made a left cut without noticing my vehicle on the left and caused damage. The signal was red and i was helpless since there was a private bus stopped to by left and i had no where to go to stop the damage. I have been indicating the driver by horning that the cut is not possible but he kept coming. When confronted the driver he blames the passenger indicated him hence made the turn. Isn't it the driver's responsiblilty to have road sense, see the mirrors and put on the indicators before making turns. Non of this is followed by the driver he just wanted to drive ahead not caring others on the road. This is highly irresponsible driving.

I demand action to be taken agaibst drivers who are irresponsible and should be punished accordingly.

Regards,
Sanjana