Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I use ksrtc to commute from bangalore to my hometown every week.. I plan it so well that i start from home in the morning so that i can attend the office..

Here below is my message confirmation from today's bus reservation

Ksrtc bus : pnr :j67265416, journey date :14-nov-2017 05:00, trip code :0500cdgbng, bus number :9337, depot :chitradurga, crew mobile no:[protected]. Happy journey.

Bus was not 9337as in the message.. It was ka01f9179.. And the bus broke down in between the way.. Conductor is forcing us to board anything possible i just demanded that i need seat.. Ofcourse they don't care for us getting late to office

I had used toilet in hasan. Actual charge for toilet is 3 rupees but they are charging 5 rupees. If i question they are acting rudely. Please take action against him. I f he does same thing to poor no one is there to question it. Please have a look issue. Also put the charges list that he can collect it from customers.. Else that guy will collect more from customer every day

In that bus which we traveled yesterday that is 10/11/2017 it looks more than 8:30 hr to reach from bangalore to dharmasthala, because there was many almost 75% of passengers were staff's and there family, the driver was always stopping the bus whenever staffs required, they spent more than 45 minutes to dinner, and took tea break twice respectively in hassan and shakaeshpura as well...
We departed at 10 o clk night 10/11/17 and reached by 6:55 am 11/11/17, actual time to reach the destination was between 5-6 hrs but it took almost 9 hrs because of this we lost the timings so we missed the reservation bus from kukke to bangalore
The vehicle number is
Ka 42 f 1814
They means staffs entirely converted the public transportation into personal one

Dear sir,
I am Mr Golla Sekhar I have booked online ticket From Mantralaya to Mysore on 06/11/2017, and I have forgotten I'd proof in my house, and I show I'd proof in my mobail. But not accepted conductor so many times requested but not agree him.and again I will pay cash and get ticket. So please kindly refund the amount online payment amount.
PNR NO J67165031
Conductor mobail no [protected]
Bus no KA-45F-001

Dear sir,
Today 06.11.2017 in kunigal bus was travelling from bengaluru to dharmastal, bus number ka21 f0015, that was reached kunigal at 10.00am, the bus driver was driving very rash to rush the bus on to the pedestrian at kunigal bus station and just missed a fetal accident, even he is not applied horn sound, i went there asked to driver regarding rash driving and he is not at all to listen my words and his behaviour also rude, take action immediately and do needful, otherwise this driver will do the fetal accident

Sirs

I boarded the chamarajnagar to tirupathi bus chamarajanagar bustand at

0610 hrs today and my ticket was uoto bangalore

The bus stopped at channapatna for tiffen break. After finishing my

Tiffen in 5 minutes i found to my dismay that the bad had already left

Without caring for direct passengers.

As i had urgent meetings at bangalore and the next bus to bangalore was about to leave i could not lodge complaint with tc at channapatna.

Bus tickets are enclosesd herewith.

Kindly advise your conductor and the driver of the bus to be more

Careful and arrange to refund rs.50/- for the extra charge

On the seat i had left my woolen cap also

My contact number [protected]

Mail-id [protected]@gmail.com

Tkt number[protected]/-

Tkt number 329507 50/- from channapatna to

Dear sir / mam,

Greetings,

Sub : ksrtc bus, conductor & driver left, without waiting for me, as i had got down to go to the urinals with conductor’s permission & my backpack containing valuables, laptop & music instrument was inside bus?

This is to bring to your notice that, while i was travelling from panjim to belgaum on 29/10/2017 by 7.30 am morning bus, which was going to raichur via chorla ghat & via belgaum.

At bicholim bus station, i requested the conductor, whether i can get down to go to the urinals, he said yes. But by the time i returned, the bus had left. My bag containing expensive laptop & music instruments was inside the bus. I was helpless, there was nobody to help me either from the ksrtc at the bus station, finally one passerby advised me to take motor bike taxi & chase the bus. It was a long chase & we managed to catch up with the bus at sakli or almost near goa check post. When i asked the conductor as to why he left me behind, he had no answer.

Sharing details of bus & journey

Bus no. : ka - 36 f - 1256

Date of journey : 29/10/2017

Time : 7.30 am (Boarding at panjim - goa)

Bus route : panjim to raichur via chorla ghat & via belgaum

Imagine, if i did not manage to chase on motorbike taxi & catch the bus, i would have lost all my valuables & to add to that my important data from the laptop would have gone.

I request the responsible officer to investigate the matter & take action on the concerned driver & conductor to ensure that they do not repeat again.

Thanks for your action in advance

Best regards

Vinod

I myself jaismon joseph

E-ticket/reservation voucher

Karnataka state road transport corporation
Central office, transport house, k. H road, bengaluru - 560027, karnataka, india.
Telephone no. :[protected]
Homepage : http://www.ksrtc.in
Pnr number : j66788971 date of journey : 12-oct-2017
Trip code : 2005ekmmys class of service : airavat
Seat no (S) : 13 service start place : ernakulam
Boarding point : opposite angamalai b. S departure time : 20:55
Platform no : txn password: 5986
Passenger end place : sultanbathery
Alighting point : sultanbathery
No. Of seats : 1 (Adults: 1 children: 0)
Passenger information
Name age adult/child gender
Jaismon joseph 31 adult male
Total fare deatails :
Original basic fare : 587.0
Concession fee : 0.0
Basic fare : 587.0
Reservation fee : 10.0
Gst : 31.0
Levies : 11.0
Total fare : 639.0

I loss my stroller while travelling between angamaly to sulthan bathery in airavat busno:ka01 f 8538 the operating crew was paramsivam and chandru dated 13.10.2017 which contains my valuable things such as a laptop, mobile phone, watch, shoes, cloths and few other things. I filed a petition for the same in kasaba police station calicut district same day around 0200am.
The crew was driving the bus in such a way that he didn't come to know the boot door was opened for long time, where as a kerala state transport bus was trying to over take take them to inform regarding the same and finally they end up losing their side glass and same is registered as a complaint in calicut bus station. Though the conversation of this incident happend around 25 minutes before reaching calicut, i was watching the conversation happening outside but was not aware of the same. When bus reached calicut bus stand the kerala state bus crew was behind them and was arguing, then i went out to esquire regarding this and i realise that my bag is missing
And crew was in such a way that they was not aware of what had happened, they don't even have the count of luggage inside the boot as well, and i noticed that their was no iron bar which prevent the further move of baggage's towards out if in case the door opens while running.

I am noticing this first time the bus without iron bar in boot space to prevent the luggage's failing outside while running.
Operating crew was like so casual they are not bothered, after arguing they came along with me to complaint regarding the same.

Kindly do the needful to get back my valuables.

Shivarudrappa
Accounts Officer,
Hotel Le Ruchi The Prince,
#986/624, Hunsur Main Road,
Opp – Nissan Car Show Room,
Hinkal, Mysore - 570017.
Ph No. [protected] & [protected].

Subject: Conductor's misbehavior

Respected Sir,

I wish to draw your kind attention to the misbehavior of a bus conductor while I am traveling in a KSRTC Sarige Bus No.KA-13-F- 2239 but he is issued the ticket KA-13-F-2115 on 25.10.2017, I was travelling from Hassan to Mysore, I am having Physically handicapped Pass, My native Place is Komarnahalli – V, Hagare – Post, Belur – Tq, Hassan District.

I am traveling weekly twice Hassan to Mysore and Mysore to Hassan regularly and I am taking ticket in K. R. Nagar to Mysore as per Conductor instruction. Morning I am really shocked he is asking ticket in Beraya to Mysore, I told him politely sir all your conductor was taken ticket from KR Nagar to Mysore, you’re asking Beraya to Mysore, please check with your Driver I told like that, suddenly he is stop the bus and he is rise the voice, If you want travel you will take a ticket otherwise I will stop the bus and he pushed me to get down the bus in middle of KR Nagar, his behavior is totally horrible/ rudely, after that I took the ticket I reached Mysore.

If he did same mistake in midnight what will happen, please you try to understand my situation and correct it.

I request you to take a serious action against him and please inform me as early as possible.

Yours very truly,

Shivarudrappa

Sir,
1. You have arranged new buses in ksrtc. But you did not programmed in online for that seat numbering. That is why, family members are disturbing for changing of seats when they go to journey.

2. You did not arranging service numbers on the bus head. There is following like illiberal maintenance. So many times we argued with drivers and conductors. They were could not responded for problems and suggestions. Please change your attitude of careless and leen maintenance from which is best software sector city of india.

Hello
I have booked my tkts from ksrtc marathalli bangalore for pune to bangalore from ksrtc counter but because of strike services got cancelled as i reached to the person he said it will be done from depo only next morning i reached to depo nearest to my location they said they just opened the counter come in afternoon i went again to domuluru depo but they said to go to some other locations then i went to shantinagar depo same thing they are repeating please help

I had booked ksrtc rajahamsa book 2 weeks before for 22 october 2017 as it was a festival time.
I received a cancellation message two days before and i need to return to bangalore but i do not have any reservation.
This is high case of irresponsibility as the i am helpless and cannot return to bangalore on monday.
The customer care service is the worst as they asked me book in ksrtc sarige saying that it's a semi sleeper. I need a justification as what is happening and how do i attend my office on monday morning?

Dear sir/mam,
This is to inform you that i have booked 6 tickets from belgavi cbt bus stand to panjim, goa the details are as follows:
Date :17/10/17
Time: 5:30
Pnr status :t66870908
But the bus didn't arrive and when asked in the control area they were like it will come by 6, when finally a bus came "badami-panjim" they directed us to board the bus, when boarded the conductor was quite a loose minded arrogant person who refused to see any ticket and forced us to deboard it instead we had to pay another amount to board it... So i kindly request you to look into the matter "for refunding the amount" and take strict action against the bus conductors for their behavior..

Thanking you
Yours sincerely
Avijit prasad
Phone no [protected]

Pnr no j66810361, airavat bus from mysore to mangalore, trip code 1431mysmng. Journey date 14/10/17. Above mentioned bus was cancelled without any prior notice. Reminder alert was sent to me before the journey time but no notice about cancellation was done. It is only after reaching the origin bus station the information about cancellation was given. The convenience caused was extreme as no similar class was available at that time. Ksrtc is solely responsible for the losses caused to me.

Thanks for the ksrtc service to kemmangundi, but please change bus timings.
As to leave kemmangundi at night (As it is a tourist spot) and to reach bengaluru early morning, and same from bengaluru side.
Even good if rajahamsa or club class bus is driven, as it is a tourist spot and tourists prefer luxurios travel than a red bus. And tourist would prefer own vehicle than in a red bus,

Thanks

Respected sir.
Myself anitha miranda am at govt junior college kokkada and a frequent traveler from nellayadi to mangalore. Was travelling with co passengers from nellayadi to mangalore by (Bangalore - udupi) express bus and boarded at nellayadi, bus no ka - 40 - f -1191and paid a fare of rs 70/-
Ticket no 129280 for the journey, as we reached padil traffic was being diverted via maroli insteaded of regular pumpwell kankandy route due repairs. And the conductor of the bus requested all those from pumpwell kankandy jyothi route to board another ksrtc bus and fare need not be paid only the ticket to be shown.
As we boarded another bus and told the conductor about the incident and were being told by the previous bus conductor to show the ticket only the conductor objected and demanded additional fare to be paid, while we objected he asked the driver to stop the bus aside and rudely asked us to get down without even considering it was dark hours and there were women and elderly citizen. Without any option left we had to pay the fare. Following are the details of the bus.
B. C road depot bus no ka-19-f-2940 ticket no 318508 fare rs 7/-
I kindly request you take stern action against such rude behavior. Being a responsible citizen and doing a public job i hope he knows his duties while being appointed by your department. Please prove that at least the head of the department is more responsible and do sent tolerate such behavior by your employees.

Note:- please post a contact number in the inside of every bus for such complaints so that your department can be contacted immediately.
Its more important for the safety of passengers instead for advertisements.

Please verify the incident and refund us.
Awaiting a positive response and justice for all from your side
13/10/2017

Kalaburgi to udupi.
Only one bus all the week, that too inappropriately scheduled.
The bus leaves kalaburgi around 10.30am and reaches the destination i. E udupi at midnight around 2am which is a big problem in finding accommodation and reaching the place.
More busses, at least 2 or 3 up with reliable timings would help passengers add well as growth of diversity within the two large distanced cities of the state.

I had booked to and fro tickets from bangalore to hyderabad in advance. When started journey to hyderabad i got a message stating that my return ticket for tomorrow has been cancelled and no alternative arrangements. Now how will i get a front row seat last minute. When costumer cancels they charge up to 50% but when it's their turn nothing. Highly irresponsible.

The driver is very lazzy fellow, he is using mobile while driving. He started using mobile from hiriyur till half an hour to one hour. And when driving if any slope comes he keep the bus gear in neutral position till the speed reduces 40 kmpr. Plz we pay extra amount because it's an multi axel vehicle we reach on time like tat but he also taking more than the normal bus means very worst services ever. The bus number is ka 01f9189, route davanagere to bangalore...

Hi
I travelled frm vidyanagar to apmc hubli.
I think rs12 charge fr tht rote. But it conductor took gvd me old bus stand to apmc ticket i asked y sir r u gvng me old bus stand ticket but i claimed frm vidyanagar. Thy told sir it's nt my problem go n say to ksrtc manager who r handling thr the ticket machine set like tht only.
Same i travelled yesterday same rote the gavd correct ticket printed vidyngr to navnagar...
I request in government bus travelled only poor people not rich so plzzz don't do like tht
Regards
Taheer m javali
Ticket details
No 222841
524366 a06832