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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 112

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S
sharathpalimar
from Bengaluru, Karnataka
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twice my bus ticket has been canceled

Address:Bangalore, Karnataka
Website:www.ksrtc.in/oprs-web/guest/home.do?h=1

Respected sir/madam
My booking has been cancelled twice
And here i am copy pasting their email which was sent to me
Service cancellation alert: ksrtc regrets to inform you that for journey date:26-sep-2017 22:00 tripcode 2215bngmnp with pnr:j66163636 is cancelled. Inconvenience regretted.
Service cancellation alert: ksrtc regrets to inform you that for journey date:03-oct-2017 21:20 tripcode 2021mnpbng with...
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H
Hemalatha C A
from Bengaluru, Karnataka
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the buses are not available on required times

Respected sir/madam

The route turuvekere to chikkanayakanahally the buses are not available in required time. There is an express bus at the evening which has come to turuvekere at above 6-15 it is required at morning 10-00 to 10-30 am and here are very rare at 5-30pm onwards. At the evening we are very tiring but we are struggling to get the buses. We have monthly passes but not get the busses frequently. If we get the bus...
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Dear madam/sir,
1. Firstly, my husband and myself boarded the subject bus from vadakara, kerala, which was scheduled to reach there at 9:45pm instead the bus arrived at 10:40pm which is one hour late and moreover what we have observed is, if the passengers are late the crew keeps waiting even if it's more than 15minutes which is definitely not fair to passengers who have already arrived and this happens in almost every stop. We kindly...
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K
Keshav Kshatriyas
from Bengaluru, Karnataka
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provide busses from chikkaballapur to kolar during morning and evening

Address:562110

Sir please provide 3 to 4 buses from evening the time between 4pm to 5pm sir. This a request from a student that iam travelling from my native to my college nagarjuna college of engineering and technology. It is belongs to chikballapur division the students are increasing 20% to 30% please provide busses sir. There two college one is ncet and another one is sjcit so please provide busses from chikballpura to kolar in morning and evening...
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J
Javid Mohammad
from Puducherry, Puducherry
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ticket overcharged /misbehaved

Address:Mandya, Karnataka
Website:www.ksrtc.in

Hi
Today i traveled from mysore to mandya through bus number ka 40 f 631.
The ticket costs 44rs but the conductor took 50rs and not given the remaining amount and when i asked for it he told he will give after getting down, but when i got down and when asked for change, he immediately closed the door asked the driver to move.
My issue is not for 6rs, but this kind of bus conductor are spoiling the reputation of ksrtc.br...
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H
Harish Chandran C
from New Delhi, Delhi
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poor condition of seat

Website:www.ksrtc.in

Hi. I have book airavat club class bus from secunderabad to bengaluru. The seat no 45 in the bus with reg no.- f 4821 does not extend backwards and there is no leg support. The seat is not a semi sleeper. This info was not given in the booking site and i was charged a full rate of a semi sleeper bus. The customer care is also of no help when i tried contacting them regarding this issue. I want a full refund else i'll b moving to the consumer...
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S
Srikantan
from Basi, Punjab
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drivers knowledge of the route very poor

Address:Bangalore, Karnataka, 560059

We travelled by ksrtc volvo bus bearing regn no. Ka-01f8506 dacota bus in which roof was leaking with rain water & a/c condensat under seat no 19&20 booked by me for their trip from bangalore to coimbatore on 02.09.17. I was also traveling with them vide my seat no 17&18 & tkt. No. J.65823683. I boarded the bus from mysore satellite bus stand. By the time it reached bus stand it was late by 30 to 40 minutes.
We reached mysore by 6.30...
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P
Preethi Ashok Masali
from Bengaluru, Karnataka
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I'm complaining about bus conductor.

Address:560090

Conductor of bus ka 57 f 2333, behaves badly with the passengers especially vd ladies, they race extra money they won't give back our changes, but they expect us to give change(currency ), this conductor asked me we vl go in auto paying 50rs but we can't give just 5 Rs to the bus anta, they won't even stop for a second at bus stop & literally a passenger fell while getting down. They behave so rudely with the passengers & spoiling the name...
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S
singh4491
from Delhi, Delhi
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not taking 10 rs coin only notes

Address:Mysore, Karnataka, 570017
Website:ksrtc

I work in infosys mysore, usually i travel by bus to go to any place. Here in route 116 and 119 conductors are not taking 10rs coin they are saying they will take only note. They are saying this decision has come from higher authorities. As this is the legal currency they have to take this. This is a big problem so i think ksrtc should take necessary action....
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S
SUSHMA M B
from Bengaluru, Karnataka
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amount refund

I booked bus from bangalore to tirupathi on 22 aug. I tried 3 time but 2 time amount deducted from my account but i got failure status.. When i called to customer care they giving the reason there is server problem..
It's already 20 days still i didn't get my money.. Please refund my amount 6040rs as soon as possible it my humble request with u people...
I got 3 failure reference num
Ob27068739
Ob27068977br...
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L
Lohith Cvkl
from Tirupati, Andhra Pradesh
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regarding not giving good food in hotels

Address:Hassan, Karnataka, 573116

Sir,
Mysel is lohith from hassan, i am working as reporter, today i travel from bangalore to hassan in ksrtc bus ka 19 f 3271, bus give a breakfast break in near to bellur cross shantisagar hotel, here i face problem not giving hygiene food and if i am ask hotel mgt peoples r beaten me and use the vulgars word's and shouted me. Pls give justice to me, thanking u,

Lohith
Magalekere
Channaryapatna
Hassanbr...
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B
Bharat Rupner
from Mumbai, Maharashtra
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bus pass replacement

Address:585401

Dear sir, i'm a student of gndec collage bidar my bus pass has been damaged due to heavy rain in past couple of days. I don't want to tell my name, i request you to tell the workers to do their job properly thay are not replacing the pass as pass is made before one month only. I don't have time to roll the bus stand many times
I visited to bidar bus stand to replace my pass bus no one is listening and i visited to bus depote manager...
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S
Shraddha_prs
from Bengaluru, Karnataka
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charged extra from mentioned ticket price

Address:Bangalore, Karnataka

Sir/maam

The ksrtc conductors often charged us extra from the mentioned ticket charges. While the fare is 50, he charged us 60.
The amount might appear small but as daily college going students it makes a huge difference for us. This is the case most of the times. The conductors just refuse to return us the change and as we don't know the language we cannot argue with them. When confronted they speak in the native language...
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B
bhageerathi Gaonkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of conductor with lady passenger

Address:Bangalore, Karnataka

Sir/madam,
Thisbangalore this is for your kind information that, i was travelling from madiwala to kudlu gate on 02.09.2017at 2.47pm, afternoon in a bus the details of which are given in the photo of the bus ticket attached here with. It was raining heavily. I was wet when i went and sat on a seat. The conductor who was till then sitting in front of me, got up and went to issue tickets to other passengers. Instead of asking me for...
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A
AMEER HAMZA
from Bengaluru, Karnataka
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regarding stopping for food

What the #... Davangere to hubli bus.. Does it need a stop for dinner?? When hubli is only 50kms away... Take charge on such drivers who stop at their own will where they are provided free food..
Bus number ka17 f1693 davangere depot bus
They have stopped for food near shiggaon toll gate at new delhi darbar hotel.. Only conducter and driver have gone for food and no passengers have gone for food.....
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P
prathapbm29
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volvo bus services

Address:Bangalore, Karnataka

Dear sir/madam,

I just wanted to bring it to your notice on the problem we faced during our recent trip with ksrtc volvo services.

I reserved a bus ticket i. E. 'airavat club class' from bangalore to chitradurga for the date 24th aug 2017 in advance (I. E. 10 days before on 14th aug) and seats got confirmed.

When i actually went to majestic along with my friend on 24th aug to on board the bus...
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S
Sudeer Patel
from Tirupati, Andhra Pradesh
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bus station at govardhan, theatre yeshwanthpur

People travelling towards mangalore, hassan it is very difficult catch a bus from govardhana theatre, yeshwanthpur. There is no proper bus station where you cannot take shelter. People who take buses from this stop will be more than 1500 during peak days. When its raining situation will be more horrible and its beyond your imagination. I request ksrtc humbly to build a bus station at govardhana theatre and ease our pain.
Thank you.....
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Address:577401

I had booked seat 1 single lady for bus no 5239 mysore panaji bus on 24 aug 2017... Beside me seat no 2 and 3 are booked for gents... How to travel whole night beside gents... Some sense should be there... Even conductor is shouting at me to adjust beside any ladies. He is showing vip seats like vidhana sabha reserved, senior citizen reserved and giving big lecture inspite of adjusting along with a lady anyhow... Is this the safety our state...
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S
shravanidnvs
from Bengaluru, Karnataka
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requesting stops

Date:-2ate:-22 aug 2017
From a student of siddaganga institute of technology.
Respected sir, many students including me, are travelling from bengaluru to colleges like siddaganga institute of technology and also vidyavahini, tumkur university, etc all the above colleges are situated in tumakuru near sit bus stop and gpt bus stop. We are facing a lot of problems because most of the buses are not giving stop at both of the above...
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Y
Yogesh4920
from Bengaluru, Karnataka
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requesting stop

Date:-21 aug 2017
From a student of siddaganga institute of technology.
Respected sir, many students including me, are travelling from bengaluru to colleges like siddaganga institute of technology and also vidyavahini, tumkur university, etc all the above colleges are situated in tumakuru near sit bus stop and gpt bus stop. We are facing a lot of problems because most of the buses are not giving stop at both of the above mentioned...
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