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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 113

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P
Praveenkumar Medar
from Harihar, Karnataka
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non working of ac

Address:571302

Dear sir

This complaint is in relation to non working of ac in volvo ksrtc bus ka 01-f8476 from mysore to bangalore left mysore by artound 3.00 pm.. Repeted request on switching ac on was not been bothered by driver and was mentioning the maintenance of the same. Only the air was blowing from ac vent and the whole bus was suffocating... And was filled with dust. Not even bothered to change the bus..

I feel having...
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V
Vignesh Prasad
from Bengaluru, Karnataka
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bus stop destination

Address:Bangalore, Karnataka

Ksrtc journey reminder alert: pnr:j65819940, tripcode:2228cbtbng, doj:17/08/2017, deptime:22:28, "org"coimbatore, "to" desn:bengaluru, boardingpt:mtp road bs coimbatore, class:airavat club class, seat:28, passname:vignesh prasad.

Dear sir/madam,
With reference to the above i, vignesh prasad had travelled from coimbatore to bengaluru. I had no issues with the bus facilities. Only issue is that i had with the drop location....
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K
Karunakar Reddy Parne
from Bengaluru, Karnataka
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feedback

Address:Bangalore, Karnataka, 560070

As a frequent traveler between bangalore hyderabad, i notice some issues in surabaya service and avoid using ksrtc. I also tsrtc buses always full much before ksrtc. Please take my feedback seriously, i am pretty sure your bookings will increase.
1. Attitude and manners of drivers is generally rude. Don't show any concern for customer problems
2. They switch off a/c during long dinner break. People sleeping get disturbed due...
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R
Raghu Raikar
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in ac sleeper bus, ac is not turned on

Address:Bangalore, Karnataka, 570048

Ac sleeper bus from mantralayam to bangalore - 21;30,

Ksrtc bus : pnr :h65686594, journey date :15-aug-2017 21:30, trip code :2004rchbng, bus number :ka32f2011, depot :raichur 2, crew mobile no:[protected].
It was informed by crew they have to use it as non ac and horrible suspension and seating arrangement.
While booking it was shown as ac sleeper bus....
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D
Dakanachari
from Bengaluru, Karnataka
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negligence by driver and conductor

Address:577101

Negligence on the part of driver and conductor bus no is ka 18 f 502 dtad[protected]. At 8-00 am bus didn't stopped at katrimaramma stop my self and there were four passenger are standing and request ed by showing our hands but they didn't stopped. I want to know your disciplinary action against the persons who behaved negligently.
Kindly take needful.

Regards

Thank you...
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M
Manasa.bhat
from Bengaluru, Karnataka
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customer care asking for details of my debit card

This is in continuation with my previous complaint dated[protected] where my 2.48pm ksrtc bus from bangalore to mangalore bus was delayed. I got a call from customer care (Rajshekar-[protected]) and he was asking my debit card number, validity date and cvv number... Tell me who will ask all these details to transfer refund amount!!?? When i started questioning him, he got furious and disconnected my call. After landing at 12pm in mangalore,...
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M
Manasa.bhat
from Bengaluru, Karnataka
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bus delayed by 1 hour

Address:Bangalore Urban, Karnataka

Pnr:j65268544, tripcode:1428bngmng, doj:12/08/2017, deptime:14:48, "org"bengaluru, desn:mangaluru, boardingpt: govardhan theater, class:airavat, seat:12
1.33 hrs delay in arrival of bus as my bus and 3.30 bus were clubbed together coz of which there was delay. I waited from 2.30pm to 4.10 pm in front of ksrtc office beside govardhan theatre. Pathetic service. All u had to do was just inform through message. Kindly refund for the inconvenience...
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D
Daniyal Hassan Mohtesham
from Yellapur, Karnataka
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regarding bus timing from mangalore to bhatkal

Address:Uttara Kannada, Karnataka, 581320

I am daniyal hassan from bhatkal, karnataka, this complaint is not only from me, it is from many students and families, who comes here for colleges, treatment etc...
The bus timing of 12:15 pm from mangalore not available
Some time bus timing of 3:15 pm arrives at 4:15pm and many more
If i ask to conductor of drivers they just say complaint to ksrtc
We are student's we won't get time to visit offices to complaints.br...
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R
Roshan Begum
from Chennai, Tamil Nadu
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pathetic airavat club class bus conditions

I booked for Airavat Club class bus for my journey from chennai to bangalore on Aug 12th 2017 9.00 am. But the bus we were asked to board is not Airavat class. But still we did. The cooling system in the bus has some leakage. Eventually the whole bus is flooded. We have nowhere to sit. But the drivers are not helpful anyway. All the passengers are forced to change the seat throughout the journey. Since we have few seats left unoccupied we...
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M
Mehaboob Pasha
from Mumbai, Maharashtra
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staff didn't bother to allocate the seat after changing the bus

I boarded bus ka 36 f 1368 from bangalore to lingsugur on 11th of august.
Before reaching the destination, the staff of the bus asked the passengers to change to another bus for there personal reasons, they didn't bother to allocate the seat to passengers who all were traveling from a long distance..

Even after paying the complete amount i had to travel by standing in the bus holding my laguage for almost 50kms
br...
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T
Tsering Sonam
from Bengaluru, Karnataka
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bus conductor forcing passenger to change the seat

Address:Bangalore, Karnataka, 560102

Dear

This is passenger travelling from bangalore to mysore on ksrtc ka09-f4914

I was seating at the first left side of the sitting and while getting ticket conductor asked me to move to other seat because the first 2 seater on the left is booked for conductor and it's not for passenger when the truth is government have made a special seat for conductor on the left side of the driver so the problem is lie and...
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Address:560010

I was travelling from tumkur to bangalore today by ksrtc bus bearing no ka06f1005. I boarded the bus at 5.45pm in tumkur. As we neared bangalore, about 1km from gorguntepalya bus stop, the conductor and driver decided to go to majestic via malleswaram instead of via navrang theatre. I asked them if the actual route was not via navrang. The conductor behaved rudely and told me that going via malleswaram was the actual route. I then requested...
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M
masurmohan
from Bengaluru, Karnataka
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very poor and pathetic toilets in almost all ksrtc bus stations.

I have observed that almost all toilets in ksrtc bus stations are in deplorable condition, whether it is bangalore, mysore or any bus stand in between such as channapatna, ramnagara, mandya etc which i recently came across during my travel from mysore to bangalore. All bus stands between mysore and bangalore are horrible. Most of these are highly unhygienic with conditions shocking in days where we are talking about swatcha bharat and shouchalay...
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V
Veerabhadrappa Bagewadi
from Bengaluru, Karnataka
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refund of student bus pass amount

Address:Dharwad, Karnataka, 580030
Website:KSRTC

Dip college students ksrtc bus pass applied at sges rural polytechnic, tarihal on[protected] as 1st year diploma student for the academic year 2017-18 and paid bus pass fee and relavant document to said college.
On[protected] dept of technical education, bangalore 3rd round counselling my diploma seat re-alloted to govt polytechnic, vidyanagar hubli. On same day sges rural polytechnic, tarihal authority get a student bus passes from...
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U
Umar farooq A C
from Kumta, Karnataka
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not stopping of bus at stop

Address:Dharwad, Karnataka

Sir i live in chetana colony and i had stop at gandiwada in bus

Sir i come from anandnagar to railway station, so when i was coming from railway station to gandiwada. So sir i was waiting for bus in front of railway hospital then the bus came at 4:50 but didn't stop at railway hospital

So sir i had go by walking to chetana colony
So sir please look into the matter please...
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S
Sreenath Sathyan
from Gurgaon, Haryana
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ac bus has openings letting in hot air

Address:600107

I booked a 22:40 departure bus on 23rd july 2017 from chennai to bangalore. The bus is an ac bus. I am sitting next to the emergency window which is opened in all the corners and letting in all the hot air from outside so much so that i am drenched with sweat. I didn't pay for this terrible service and would like to get a refund immediately. The conductor came and put 3 blankets in attempt to stop the wind coming in.. One of the most stupidest...
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N
Niranjan Kalavakolanu
from Bengaluru, Karnataka
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rude behaviour of conductor

Address:560037
Website:www.ksrtc.in/oprs-web

Date:20th july 2017,
Bus number:ka 01f 9575

Respected sir/madam,
Today conductor behaved rudely for asking change of 80rs telling that she gave money to another passenger. I said i don't know kannada the started scolding me that i abused kannada. When i asked driver for bus number she hold my collar and started shouting me again and even she tries to hit me. She has to check while she she giving change to a...
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P
Paavan123
from Tumkur, Karnataka
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sitting space in bus

Address:Bidar, Karnataka, 585327

The space between two seats in karnataka buses is too less. As i face this problem every time when i travel in karnataka buses. My height is 6 feet and each person of my height cannot sit properly between two seats. So i kindly request you to increase space between two consecutive seats in upcoming new buses and if possible modify current ksrtc buses.
Thank you...
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S
sangamesh rb
from Bengaluru, Karnataka
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Nonsense behavior of conductor

Address:Bangalore, Karnataka, 585414
Website:www.ksrtc.org

SUB.: Mis behaviour of conductor on 7-7-17 evening 7pm
REF.: Bus number- KA 38 F 855 .its a bidar to Hubli bus

Respected sir,
This is sangamesh from bidar district. im a youth party member for the protection of senior citizens or physically handicaped persons.
yesterday(7-7-17, 7pm) it was shocking to see a conductor o[censored]r esteemed ksrtc group was using very 3rd rate words to a physically handicaped person....
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S
Santhanaraman Ranganathan
from Chennai, Tamil Nadu
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KSRTC Lost spectacles while travelling in KSRTC Airavat bus from Chennai to Mysore

Address:Bangalore, Karnataka, 600024
Website:www.ksrtc.in

Dear Sir, Along with my family traveled from Chennai to Mysore on 23rd June 2017 by Airavat club class bus, Bus No KA 09F 4753. PNR No J64929334. And our seat number was 33, 34, 39&40. My daughter who was at seat No 33 left her spectacles in the pouch at her front. While we got down at Mandiya in the early morning, missed taking her spectacles. Contacted the conductor around 5 hours later, but he could not able to locate. Appreciate your...
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