Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I am a regular traveller from belagavi to udupi/mangalore. The airavat bus plied on this route on 23/04/2017 night, the leg space in between the seats is very minimum causing numbness and pain to our legs. When passengers stretch out the seats, the back of the seat touches the person sitting behind causing undue misery. Any request for changing the inclination is not entertained by the passengers. This has shaken my trust in ksrtc kindly reduce the inclination angle by carrying out necessary welding etc.

Bus# f-9342 was supposed to pick is up from kr puram bus stop around 10 and it reached only at 10.30 and when asked to wait for 10more minutes the driver n conductor behaved very rudely. Not acceptable behaviour and customer service! Although the customer was 2mins away the bus did not stop and rather asked the passenger to overtake the bus and catch it if they can! I certainly don't think there was some race going on here!! These people kept saying we'll wait l, we'll wait and they did not and they made the passenger to spend extra 500 on a cab to reach the hoskote toll gate. Cheap and a worst behaviour expected from ksrtc bus department!! Waste of paying 698rs when there is no proper customer service from the department!!

Today I am travelling to Bangalore from thrissur on sleeper .Athens bus stopped before palaghat for dinner as usual I got down and sat next to the driver and conductor for food.they were served food immediately and I had to wait a bit to get mine I didn't wait much finished my food and came out .To my surprise the vehicle had left.

I am surprised that the driver nor the conductor not even bothered to check whether i was on the seat I called [protected] the number given in my ticket to confirm why they left without me and why they didn't check my seat...To my surprise he replied there was someone else...Why this kind of reply and if this had happened to any girls what would be the situation.
Furnishing my details
PNR no:J63408076
Date April:17-2017
Trip code:2015TRCBNG
Bus number:822
Depot:Bengaluru
Crew number:[protected]

Sir

We travelled by a Rajahamsa bus from ooty to Mysore, booking ref no.J63819387 on 16.04.2017. Bus No.3041 The bus halted at Gundlupete near a private hotel by name coffee shoppee for dinner break. We along with the co-passengers, the driver and the conductor ordered for the food but both driver and conductor were found drinking alcohol with their dinner. What is the amount of risk we carried by travelling in that bus..This type of irresponsible behaviour is the season for increased road accidents..
Kindly take up the matter with serious concern so that it saves the lives of many innocent travellers.

Regards

MANJUNATH M G
[protected]

As I'm travelling to madikeri. so booked ticket seat no. 12 which is damaged and unable to sit. when I went and checked with conductor said no seat available and have to sit in same seat. although I have got health problem and got to sit in damaged seat.

please find the bus details

KSRTC Bus : PNR :J63805136, Journey Date :14-Apr-2017 23:57, Trip Code :2357BNGMRC, Bus Number :F3169, Depot :MERCARA, Crew Mobile No:[protected] .

Respect sir, now I am standing on vonticopal post office stop, Mysore time 5 .45pm. Now two ksrtc city buses​ has been passed this way one of them is with no didn't noticed fully but last digits are ka 09 421916, both was having seats but still ignored the passengers around 15 including me standing here. It is not happening for the first time that's​why I am arising a complain. I am a girl who will take more than 1 hours to reach home. You will understand the risk we are going through in our safety. Please take a necessary action on this. Thank you.

Dear sir, It was a very uncomfortable situation faced in Sira KSRTC Bus stand on 09.04.2017 evening at 7PM, When my wife went to the Public Toilet in the Sira KSRTC Bus Stand, The Toilet Maintenance Personnel sitting out side and demanding 5 Rs for Urinals, but my wife paid only 2 Rs for Urinals, because there was no Display board, in other Cities they have been clearly mention that Urinals are Free.When my wife asked the same, they used singular words and scolded, then she came to me and told, then i went to ask them, for me also they used sigular words and scolded, when i said that i will complain, they are saying do what ever you can and go and complain to your grand father, then i went to Sira KSRTC bus stand office and explained as it is, but they also helpless and they said that daily three to four complaints we are getting for this reason but we cannot take action, because they are very infuenced persons, so they suggested to lodge a complaint to Depot Manager at Sira Depot, but that time we got a bangalore bus and we came to Bangalore, Hence i am writing a complaint here, i kindly request to take Serious action on them as soon as possible.

Dear Sir/Madam,

I here by inform you that today[protected] morning at 4 AM the KSRTC bus left from pavagda busstop to banglore. the conductor in the bus is cheated me intentionally.In detail, i asked him to give ticket from pavagada to Madhanayakanahalli and i given 500 rupees to conductor. in return he given 60 rupees, remaining 305 rupees he kept pending and when bus came near nelamangala i asked him balance. he taken the ticket and hold it with him, and he is giving balance change to all all other passengers 5 rupees 7 rupees etc etc and i thougt may be he as to give me 305 rupees so may be he will give when i get down in madhanayakanahalli, but when i get down near madhanayakanahalli he given 5 rupees . i replied i given 500 rupees .pending balance is 305. but the conductor replied ruidly for whom u given 500 like that he cheated and he just keep on getting into the bus in hurry and he kept my ticket in his hand only. i didnt noticed the bus number as i just stunned. i didnt shouted as i dont want to create the nuisance in the public place that affect the other innocent passengers who are hurry to reach their work place . i cant believe this kind of conductor are their in KSRTC department because as i am travelling in KSRTC from past 10 years i didnt faced this kind of problems. Its not a matter of money. its matter of prestige and it also create some negative impression to passengers on all conductors who are good, because of this few cheating conductors.

Please consider this complaint on priority to satisfy customer.

Regards,
Ravi Y
Engineer PPC
[protected]

Sir, I am Deepak booked a ticket (KSRTC Bus : PNR :J63681070, Journey Date :07-Apr-2017 17:00, Trip Code :1630MNGBNG, Bus Number :257, Depot :MANDYA, Crew Mobile No:[protected] . Happy Journey.) and received this message, i was waiting in the stop (b.c road) and on showing stop signal the driver didnt stopped the bus, later i calld to the above number saying that you didnt stopped in the bus stop he said that u come forward our mashine is stopped working (wheich ia ticket giving mashine) and i asked him there is no inter relation between ticket giving mashine and stopping bust at bus stop. He started talking to rudely and abused me so my humble request is to take a proper action againest the dr8ver and conductor. Thanking you, and i hope you understand my situation.

Mangaluru, Apr 6: The long-expected Kudla Express train between the city and Bengaluru, which will bring down travel time from the current 12 to 9 hours, will begin operations on April 9. The train will take Hassan-Shravanabelagola route. However, the train will run from Junction station here instead of Central. The railways claim that they do not have spare platform for running this train from the Central station.

Union railway minister, Suresh Prabhu, it is understood, will be flagging off the train at 11 am on April 9 from Kankanady (Junction) station through video conferencing facility from New Delhi. At the same time, organizations of railway commuters have decided to boycott the inaugural ceremony because of the decision of the railways to run the train from Junction station.

Palakkad division of railways says that it decided to operate the train from Junction station because of the non-availability of platform at Central station. However, people and railway organizations believe that the train will prove disastrous unless it is run from Central station as people will be compelled to pay hefty hire charges to taxies and auto rickshaws to reach Junction station.

dear Sir/Ma'm

according to above news if KSRTC starts service busses from various locations on trial basis it will be very helpful & appreciated by the people

hope u consider this

thank you

This is with regard to route bangalore to kadappa, vehicle number ka 57 f 1657. The reason for this complaint is not stopping the bus in the stops which are available for the passengers. This bus has to give stops in hosakote, nandagudi, h cross, kaivara cross, chintamani, this information i got to know from depot tc. The conductor and driver has a different version and they say there is no stops and they go via by pass. They stop for breakfast, before chintamani. Its creating lot of problem for regular commuters. I have also lodged a complaint in consumer forum, since i have a monthly pass.

Travelling details
Ksrtc bus : pnr :h63512709,
Journey date :02-apr-2017 21:01,
Trip code :2037bngrch,
Bus number :f-2011,
Depot :raichur 2,
Crew mobile no:[protected].
Happy journey.

It was not happy journey... It was really sad to see the rude behavior of conductor towards lady traveller with kids.

I had to complaint this so that no other lady traveller should face this again.

Pls need justice...
I mother of two kids was travelling blr to rcr... I boarded the bus. I had the mobile ticket. But had forgotten id card.
The conductor was so rude on talking and started demanding it continuously.
I was telling him, give me 5 mins my husband will send me copy of the id proof over mobile. But he was demanding and he created an insulting situation in midst of all co passengers. My kids got frightened and started crying... I felt literally that why did o choose the state public transport.. Is this the way they behave with women travellers.
I appeal the authorities to pls educate the staff to behave in a better manner.
And pls take action against such rude staff who spoil the whole state transport system image.

To concerned authority nagamangala depo bus bearing no ka 11 f 0154 is violating plying time from Bangalore to nagamangala he has to leave market by 10:45am but he will be arriving to sumnalli junction by 10 :30 am I have permit plying at the same time to devlapura so suffering losses due to plying violation by nagamangala depo bus I informed regarding this to depo manager many times but no use so kindly requesting to concerned authority to take necessary action and my contact no is [protected] (kempraj k n rtd rfo)

Respected sir/madam
I am complaining about KA 42 F-354 bus which plies between kankpura and kalisipalya.
The bus conductor didn't pick up me at Kr market bus stop at 7:09 am even though I was holding the door handle for about 10 seconds.
Please take serious action against the corresponding conductor of the bus and make sure that it doesn't happen for other passengers.

Regards
Vishwas
(Jain University student)

The date was 14/03/2017
Traveling from Mysore to Bangalore
Hunsur depot bus the time was night at 7:15pm. Started journey from Mysore to Bangalore. In the tea time the bus stops in Maddur. When I came back the bus was went off the time was 8:30pm to 9:00.pm then I complaint to traffic controler at Maddur the ticket enclosed.. I missed my bag in the bus so hereby that please my bag back.. It is an very precious.
Contact number( [protected])

KA 06 F 0973
5 PM at tumkur
I am a student and catched the bus at SIT college. My pass destination was upto jalahalli cross and bus was of flyover.
I showed the pass to conductor & requested to get down at Widia stop.But conductor shouted at me that he will not permit the stop at Widia & told me to get down at nelmangla toll. I questioned him for his arrogance behaviour and he try to assault me. So public stopped the conductor and he tried to assault even on them also.So this attitude of public servant makes passenger to travel Annoying and irritating. Please take a suitable action on that conductor.

Complaint against conductor of karnataka kart bus no. KA09 F 5112. The conductor didn't pick up passengers at Kengeri bus stop I told that my bus only pick up passengers of Mysore and Mandya. but again speak that bus is not good condition to other passengers but in bus already passenger are there. So kindly request you whether this bus is non stop or not. Why he had done this. Pls enquiry and give feedback sir.
Thanking you.

Hi

My mother was travelling in KSRTC rajahamsa today 4/3/2017.
It was 9:30 am bus from Bengaluru to Mangaluru.
She was in the ladies seat.
untill Hasan no one sat beside her. The lady conductor allowed a male person to sit next to her in Hasaan.

When she reache d home her small purple purse is missing.
It had some cash around Rs 1000 and most importantly her id card
aadhar card, senior citizen card, voter id card

It would be very helpful if we could get the purse.

A driver was found driving recklessly and during such act three passengers were about to go under the wheel and die within seconds. The time of incidence being 1:30 AM on 4th March, 2017. The main reason being competition between two buses. The culprit driver was driving bus no: KA 26 F 995. There was no Official from KSRTC to raise a complaint also. The police also just came and didn't take any action.

We were traveling from pavagada to bangalore.
When we reached around yashvantapura, conductor asked everyone to come down and asked us to move to bmtc bus. When we asked why, he replied like, only for twenty people we can't run bus from here to mejestic bus stop and all.. We told we will not get down, it's public service, you need us to drop till mejestic as our tickets are till mejestic. After we forced driver agreed to take to mejestic,...