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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 120

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R
ruma.pinki
from Bengaluru, Karnataka
Nov 7, 2016
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Address: 560103
Website: www.ksrtc.in

We are both lady travellers. We will be travelling to Goa on 24th November 2016 and return on 27th November 2016. The gender mentioned is wrong even though I remember changing it to female while booking the ticket. The pnr number is J61494359 for 24th November and J61494360 for 27 November. Customer care asked me to cancel ticket. But why should I do it for no fault of my own.
Please advise.
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    B
    baseer boss
    from Mangalore, Karnataka
    Nov 5, 2016
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    Address: Bidar, Karnataka, 585401
    Website: www.consumercomplaints.in

    Kindly do not destroy the time of passenger while the corporation is receiving full ticket from passenger.sir we are regular coustomer of NEKRTC.travelling daily from Bidar to Humnabad.The RTC is running very old buses on this route for example bus No: KA38F521 is taking 2 hours for a run of 45 Km that is Bidar to humnabad .the driver is unable to drive it. But the RTC is making him comple to drive it.we the passengers strongly oppose to run such buses since we are loosing our time due to your bad services. Kindly all old buses .make u r institution image satisfactory.
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      Himagiri raju Guruva
      from Kanchipuram, Tamil Nadu
      Nov 5, 2016
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      Address: 500010

      I got into the bus at 7:30 in Hebbal to reach the destination of badrappa layout - we have given money but the conductor didn't provide the ticket for which we were held responsible. He didn't stop the bus but forced us to travel along the bus and started to blame us. He was pathetic in sense and had no ethics. He took the money from the Conductor and left him and made us to roam all over without a solution for us.
      May god bless him to have painful life in the world to get some valuation in life.
      It's hereby informing that, some of the depot are taking unnecessary extra charges. Gokak depot bus taking 56 rupees instead of 52, which is fare from Nipani to Kolhapur.
      Please take necessary action.
      Thanking you
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        F
        farazkashif
        from Bengaluru, Karnataka
        Nov 4, 2016
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        Address: 560036
        Website: www.ksrtc.com

        Dear sir,
        Im kashif faraz, im a regular traveller from from k r puram to kolar, on[protected] at 9:45 a bus from chintamani depot came there was tirupati board on it the bus no was KA 40 972, i asked to the conducter will he go kolar his rply was no i want go kolar, but every bus of tirupati has the stage to kolar, dear sir plz take serious action on this becoz after 9:30 we have only express buses from bangalore so u need to no the problm plz make sure every bus wich has stage to kolar shud pickup the passenger from the bus stop .
        Thank u
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          K
          Kalmesh Sajjan
          from Bengaluru, Karnataka
          Nov 2, 2016
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          Address: 560103

          Hello all,
          I traveled from gangavathi to bangalore yesterday night. I saw some failures/mistakes from the ksrtc reservation portal. I was shocked seeing the seat being allocated to a male next to a lady passenger in a double seats.
          Ladies were uncomfortable with travelling and had to discuss and argue with the bus crew to get their seats exchanged.
          Suggestion to ksrtc : please allow only female passengers to book the seats next to already reserved passenger. Else people will need to fight for the seat to be adjusted. Some times the bus crew behaves so irrresponsible that they just tell go and contact the people sitting in a reservation counter. And when we go to the reservation counter they yell at us and ask to drop a mail. Ladies will be very much uncomfortable with the services.
          Oct 29, 2016
          pranusai's response
          refund money
          I have booked tirupathi to udupi 01/11/2016 booking status is failure ob 22443507 ammount 937 p sekharbabu mail sekhar sai .[protected]@gmail
          Recently I travelled from Mys-Bang by KSRTC Mysore depot Rajhamsa bus The adult fare was Rs.198/- and ticket issued was for Rs.200/- with rounded amount of Rs.2/-. We were 4 adults and total Payment made is Rs.800/- but actual fare is Rs.792, the conductor intentionally printed 4 seperate tickets cheating public, Please take necessary action.
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            S
            Subrahmanya Malali
            from Tiruchengode, Tamil Nadu
            Nov 2, 2016
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            Address: Shimoga, Karnataka, 577412
            Website: www.ksrtc.in

            Traveled from sagara to bangalore in ka42, f1532, ksrtc bus on 1st nov.2016. I did online ticket reservation from ksrtc.in and i booked seat num.25 as window side seat, while booking time it had displayed as window side but after on boarding the bus seat number 24 was window side. I compared with the few other seat also it was also mismatching with the seat layout of online and actual seats inside the bus. Please do the currect way of representation as soon as possible.
            Best regards
            Subrahmanya
            Journalist.
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              D
              dhanu kumar
              from Bengaluru, Karnataka
              Oct 31, 2016
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              Address: 560058
              Website: www.ksrtc.in/oprs-web

              This has reference to the ksrtc bus : pnr :j61342552, journey dated :28-oct-2016 23:32, trip code :2313bngsmg, bus number :f1233, depot :shivamogga, crew mobile no:[protected]. happy journey.

              When i called at the time of departure, i happen to hear that the allocated seat no. 25 was given to someone named mamatha and the above crew asked me not to wait anymore for the bus that too after 2-3 hours of continues follow-up. it was a bad journey in the middle of night 1.30 am, i happen to board local bus to my destination
              Request you to refund my unused pnr as it was totally misled by ksrtc personnel.
              Thanking you
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                Srinivas Venkatachalamurthy
                from Hyderabad, Telangana
                Oct 28, 2016
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                Address: 560027
                Website: www.ksrtc.in

                Hi, i had booked online for KSRTC services from bangalore to sringeri and the trip code and departure time while booking shows as 22:53 from Govardhan theatre, yashwanthapur. when i got the confirmation slip and SMS to my mobile the pick up time shows as 21:53. when i called[protected] directed me to call [protected] then they directed to [protected] but the attendee of this phone number was too rude and disconnected my call without answering my query. this way KSRTC attends the customers.
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                  P
                  PNM Ramprasad
                  from Mulki, Karnataka
                  Oct 26, 2016
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                  Address: Dakshina Kannada, Karnataka, 575004

                  Dear sir,

                  I had booked my bus ticket at Mantralaya on 20.10.2016 for my journey from Tirupati to Mangalore on 23.10.2016 for two persons in Airavat Club Class. I had paid Rs. 4140.00 at Mantralaya vide
                  PNR No. J61212406/ tkt no. 41432236. Whereas the ticket fare from Tirupati to Bangalore is Rs. 520.00 and from Bangalore to Mangalore is Rs. 840.00 in Airavat Club Class. Hence I was charged an excess of Rs. 1420.00 at Mantralaya centre. Kindly refund the excess amount charged to my following address at the earliest.

                  My address:

                  PNM Ramprasad
                  Flat No. 105, Richville Apartment, Bejai New Road, Mangalore-575004

                  Mobile No. [protected]

                  Regards
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                    C
                    Chetanms
                    from Mumbai, Maharashtra
                    Oct 26, 2016
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                    Address: Dharwad, Karnataka, 580001
                    Website: KSRTC.nic.in

                    Respected sir
                    My Name is veeranna .
                    My complete is there is cloth business is going in non stop bus between Belagavi and dharwad . They will come as passenger after that they will start selling cloth material without giving bill they are fooling people and some of bus drivers are also involved in it .and they are irritating people so much to to bid cloths .
                    Please take action on it
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                      N
                      Nikhil l
                      from Bengaluru, Karnataka
                      Oct 19, 2016
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                      Address: Dakshina Kannada, Karnataka, 574213

                      This is not the first time! We pay a amount for student pass and the drivers dont even stop the bus in the respected govt bus stop even if we hand signal! KA-18-F-617 must be informed immediately orelse the public will surely take action! These govt bus drivers and conductors dont even bother about picking up the passengers. They should not have a monthly salary, instead they should have a salary for the daily collection they make in the trip. Atleast they give a stop! 1 or 1 times can be tolerated, but all times that cannot be tolerated at all! Govt bus KA-18-F-617 immeditaley must ne taken into action the driver and conductor of this bus soon be brought into notice orlese we public itself will stop the bus and will inform the driver and conductor!
                      Hi,

                      I have selected Kannada in Ksrtc website. Initially, it will come in Kannada but if you click on any button at the top, English will display. Have not you gone through the website before you are releasing to the customer? This shows how much govt is negligible. For name sake, website is in Kannada.
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                        T
                        trsunder
                        from Mannargudi, Tamil Nadu
                        Oct 17, 2016
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                        Ticket Cancellation Refund

                        Address: Bangalore, Karnataka, 560093
                        Website: KSRTC

                        Dear Sir,

                        I had booked my ticket thru online journey Dt-12th Sept 2016 from Bangalore to Coimbatore AC sleeper bearing PNR No-J60669227, Trip Code-2150BNGCBT total fare Rs.744.00. The journey was cancelled by the KSRTC due to cauvery issue and all the buses plying to tamilnadu was cancelled and I got a message that the bus is cancelled and I could not travel on the above said date. But to my surprise till date I have not received...
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                        S
                        Sreenivas Nanjangud
                        from Mysore, Karnataka
                        Oct 16, 2016
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                        Address: Mysore, Karnataka, 570020
                        Website: Ksrtc.prg

                        Sir
                        I travelled to mysore from blore airport on 15th oct by 8 30 am bus with lot of expectations and enthusiasm.
                        I had heard about flybus and it's facilities.
                        But was utterly disappointed as there was not a single more facility than regular volvo.
                        They stopped near a hotel and asked us to buy refreshments!!
                        Too disappointed.
                        Bus also was not in good condition!!
                        And the charge was not a penny less than the flybus.
                        I just adviced all my friends not to venture into flybus anymore
                        If you have any reason please reply.
                        I don't expect a reply too
                        If possible please refund my ticket.
                        Veenasreenivas
                        Oct 16, 2016
                        Updated by Sreenivas Nanjangud
                        Sir
                        I travelled to mysore from Blore Airport on 15th Oct by 8 30 am bus with lot of expectations and enthusiasm .
                        I had heard about flybus and it's facilities.
                        But was utterly disappointed as there was not a single more facility than regular volvo.
                        They stopped near a hotel and asked us to buy refreshments!!
                        Too disappointed.
                        Bus also was not in good condition!!
                        And the charge was not a penny less than the flybus.
                        I just adviced all my friends not to venture into flybus anymore
                        If you have any reason please reply.
                        I don't expect a reply too
                        If possible please refund my ticket.
                        Veenasreenivas
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                          V
                          Venkata Ramana Kadiyam
                          from Bengaluru, Karnataka
                          Oct 11, 2016
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                          Address: Bangalore, Karnataka, 560037
                          Website: www.ksrtc.in

                          I am venkata ramana, booked a ticket through ksrtc online for 2 persons to travel from shirdi to bangalore on 11th oct 2016. Pnr:j61024343 i reached and reported on time and waiting for my friend as he stuck in traffic i requested driver to stop the bus for 5 mins he says that for one person we can't stop the bus then i said he didn't came na can you refund the money he said your grandmother money is not with us and started the bus without listening to me, trip code:1303 and bus number is ka57f1627, i called customer care regarding refund he said you should be there on-time if you miss the bus is it my fault they say quoations that we respect customer but in ksrtc every one dealing with customers very rude some how if you miss the bus that's it we last our hard earned money, if we miss the train also we will get the money but if we miss the ksrtc bus means we won't get the money back. Not one or two rupees it is 3478 rupees which we lost by ksrtc
                          Sir i have booked a bus from Ksrtc. One no is H61088443. While booking the it was showing 17:03 so I have booked that bus 'Suhas' now they are saying that the bus will come on 19:03 what service will you provide for citizen
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                            S
                            Sathanur
                            from Kollam, Kerala
                            Oct 3, 2016
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                            Address: Mysore, Karnataka, 571402
                            Website: www.ksrtc.in

                            As my sister studying in mysore, she need to travel daily between mandya and mysore. For this reason she is dependent on ksrtc buses. She have yearly pass and paid complete 1030/- amount. Everytime when she is about to board a bus from mysore bus stand towards mandya, conductors behave very rudely saying that "these people simply board the bus coming by holding a student pass". She felt seriously frustrated by this behaviour. Why she need to get scoldings from them when she is paying all the stipulated amount prescribed by the government. Kindly consider this as my request and take the necessary action.

                            Regards,
                            Nikhitha b
                            I have booked a ticket from Coimbatore to Bangalore on 28.9.2016. But it has cancelled due to some reason. I therefore request you to kindly refund the amount deducted by the SB Account.

                            Details as under,

                            PNR number: J60819793
                            Trip code: 2201CBTBNG/
                            Booked on: 26.9.2016
                            Date of journey: 28.9.2016
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                              Venkatmuthyala
                              from Bengaluru, Karnataka
                              Sep 29, 2016
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                              Address: Bangalore, Karnataka, 560085
                              Website: www.ksrtc.in/oprs-web

                              I had cancelled the ticket on 1st Sep 2016, still not received refund amount.i have called customer care and suggested check with accounts department. I have tried to contact account department, no proper response.My ticket No: J60411291. When I will get refund amount? Actually my ticket amount is 896/-. Ksrtc cusotmer care executive were telling i got refung 520/-. Even 520 also didn't get??

                              I am really not happy with KSRTC customer care services.
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                                Vimal06
                                from Mumbai, Maharashtra
                                Sep 27, 2016
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                                Address: 560075

                                Hired a non ac taxi from airport to vignanagar came via kr puram on 27th Sept 2016 boarded at around 1005am and reached destination at 1130am. It was a tata Indica blue colour, taxinumber KA 0** 9642 don't remember exactly. Did not give any bill or even did not show the meter reading even upon asking and charged heavily 1270 rs. Have traveled couple of times before also and with your ac sedan taxi and the last travel bill via long route around 49kmwas 1100 change only including toll. This guy charged me 1270 for shoter route around 41km and non ac taxi and did not gave me any bill or showed meter reading. He was a 5.5 height healthy driver and told stays in or near kr puram.
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                                  anulalitha
                                  Sep 24, 2016
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                                  Changing gender name in e-ticket booked ticket

                                  I (kh nagaraj) have booked 3 tickets from bengaluru to ernakulam by airavat diamond class bus. wrongly my wife bs lalitha's gender is mentioned as male which has to be changed to 'female'. following are the details of the journey

                                  Pnr number : j60794183
                                  Trip code : 2117bngekm
                                  Date of journey : 08.10.2016
                                  Seat numbers : 31, 37, 38
                                  Changes required: gender of bs lalitha (from male to female)
                                  br...
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                                  H
                                  huddar
                                  from Hosur, Tamil Nadu
                                  Sep 24, 2016
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                                  Address: Dharwad, Karnataka, 580007
                                  Website: ksrtc.in

                                  While travelling from Hassan To Arasikere by Bus No.KA13F2139 on[protected] @ 18;48;50 Hrs. I paid Rs. 500/-.Conductor gave me a ticket of Rs. 44/- & written the remaining amount Rs. 456/- on the backside of the ticket. After reaching Arasikere he din"t returned the remaining amt. Requesting to return my remaining amt Rs.456/-
                                  with regards
                                  Shripad J Huddar
                                  [protected]
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                                    Rangaswamy Rangegowda
                                    from Mysore, Karnataka
                                    Sep 23, 2016
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                                    Address: Bangalore, Karnataka, 560056

                                    Ka01f9263, on bangalore mangalore highway near sahyadri hotel around 4pm.

                                    The driver does not know lane changing behaviour and road sharing sense.

                                    Due above skill deficiency he almost hit my car twice.. I escaped the accident twice because i am a deligent driver.

                                    Hope you teach your driver road sense and save people from roaf accident.

                                    Thanks
                                    Rangaswamy
                                    [protected]
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