Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear Manager, KSRTC I have booked Ticket from Dharwad to Bangalore on 16/10/2013 OB number is OB10146918 of Transaction amount 746/- Rs, But Ticket is not generated the amount has been deducted from my account kindly refund the amount as early as possible. Regards Ravi Dodamani S/O G.M.Dodamani Plot No- 72, Sai Nagar, Near Sai mandir, Kelgeri Road, Dharwad-580001

Hi Booked the Rajahamsa executive detaials as follows:** KSRTC m-Ticket ** DHARWAD to BANGALORE <PsngrName> Badarinath Joshi <TripCode> 2101BGMBNG <PNRno> T39135210 <JnyDate> 15/10/2013 <DepTime> 22:30 <SeatNo> 31 <Class> RAJAHAMSA EXECUTIVE <BoardingPt> DHARWAR NEW B. S. <Pltform> 0. Please carry your photo ID during journey. T&C apply. Issue :According to time bus has to reach dharwad 10:30 pm but when called bus leaving Belgaum at 9:45 pm and every time reaching Dharwad late reaching at 11:20pmThere is no action point from KSRTC from Belgaum Depot or Dharwad. If bus will be late so it will affect our personal next day activities.Atleast there is no prior information to passenger bus will be late next pickup If I mail to complaint mail id which is given by them is permenetly failed status. . Thanks Badarinath Joshi [protected]

Hello guys This is one of the passenger travelling from trichy to bangalore on today(19.09.2013) 9.15 pm. I had already booked the ticket through online.. At the time of boarding conductor told to me just change the seat . Ok i managed & change the seat .Again he came & asked to me change the seat due to two persons are couple. right now i'm seating on seat no.38 second last row. Then why i had been booked the ticket through online this is the way they are treating the passengers especially gents. Due to that i lost my sleep on today this is the ridiculous thing. i plan to file determination suit on both driver & conductor.If they didn't reply this message. My mail -id is [protected]@gmail.com My vehicle no .ka 57 f 885 Bus type : Rajamsha

I have booked my ticket on 20/09/2013 from bangalore to Tirupathi. The ticket booking failed and my money was deducted from account. KSRTC site provide OB no. to refund the amount. I have mailed many times but nobody is responding and no one is picking up the phone also. Nobody is responding. My contact is vasantha.[protected]@gmail.com login id: [protected]@gmail.com OB no: OB9870526

Please provide aI am a daily traveler of KSRTC Fast Passenger buses. I boarded this bus from Pangappara which was going to Attingal on 11th Sep 2013 5 PM. The number was RSM228 Trivandrum-Attingal Fast Passenger. The bus was overfilled with passengers including many infants (atleast 5 I could see in the bus). The driver was overspeeding and overtaking every single vehicle on the lane forcing a 2 wheeler rider to fall on the gutter beyond the tarred side of the road. When the kazhakuttom traffic was up, he accelerated and gave sudden breaks more than a hundred times though there was not an 'inch space' to move forward hurting many passengers and an infant inside the bus with sudden jerks of the bus. Moreover, this guy never stops not even near the bus stops though it was raining heavily. To my surprise, this was the same person who drove the Trivandrum-Karunagappally Fast Passenger a few weeks ago. I was to complain at that time, when he drove the vehicle the same way. I have dropped a complaint at the Attingal KSRTC Depot, though I am unsure, whether they would read it or take any action. s much information as possible...

My name is Karthik Rajan and Im a Operations Manager in Cognizant Technology Solutions. My mother named Vatchala, Age 55 boarded the bus on 1st Sep at 11.15 PM opp to Christ College. She was asked to get down by conductor named Ravi at St.Johns Hospital around 11.45 PM when it was heavily raining as she was not carrying a ID proof. The reason is because the main passenger (my wife - Kanchana) ticket was cancelled as she was ill and my mother was the co-passenger who had travelled. My mom is new to Bangalore, cannot speak the local language and aged 55 years but ridiculously asked to get down middle of the night by Mr.Ravi. So where is women safety here for ladies travelling in KSRTC ?? Where is humanity ??? Bus details: Bus # - KA 05 - F 538 (Bengaluru - Chennai ) AC Sleeper Borading point - KMF Date - 1st Sep @ 11.15 PM Conductor - Ravi

Dear Sir,

yestarday while travelling 19.12 p.m.from Harihara to Harapanahalli, Bus No KA-09 4412, Madikeri to Kudlagi,evening, the conductor of this bus presurrise to get down in Harapanahalli bus stand at 8.30.p.m. that time i request to coductor, please wait 2 minutes,my parents are old ages they are sitting in front,

he started to abuse why you are sitting in that much front, if not able to get down early,...

Hi,I book on ksrtc rajahamsa ticket in abhibus website, my travel details is Date of journey : 24-8-13 4:37 Pm From: Bangalore To Ongole On 24 aug at 3:48 pm i got service cancel message from ksrtc. after 1hr i got service is not cancel message at 4:38 pm. between time i choose another travel, but i loss my bus ticket money.what is the process to got my money. kindly help me.find the attachment my net transaction and service cancel mail

BUS REG No:- KL-15 5187 Date:- 21-Aug-2013 Time :- Between 7PM & 8PM Place :0- Vyttila, Kochi I was travelling from Palarivattom to Vyttila on Cherthala bound KSRTC Bus (Ordinary) Venad or Thirukochi not sure. It happened to be one passenger who was drunk i guess was talking to the Bus Driver on not stopping at Palarivattom properly so that all the passengers can get in. I was waiting for Vyttila Stop, As soon as Vytilla was approaching i came near the door where conductor also was standing and i told the conductor that i need to get down at Vyttila (Time was arround 7.30PM, 21-Aug-2013) The conductor was least bothered, as i reitterated the same conductor replied he has ringed the bell but he never did. there were more passengers who had to get down at the same stop who started shouting as the driver never stopped at Vyttila Bus Stop. They drove all the way after the junction and upon repeating to stop the bus the driver replied i would stop this bus only when we reach chertala. If this is the attitude these people carry towards passengers i would give a complaint against KSRTC Operations at the High Court. I want prompt action taken towards these two employees of KSRTC. The driver & Conductor who was least bothered about the passengers particularly the women passengers in the dark hours. i had to catch an Auto and pay extra Rs.20 apart from the normal fare from vytilla for reaching my Home.

Respected sir,
Being a regular user of ksrtc services , I recently encountered a very rude
n ugly behaviour of a bus conductor yesterday! The bus number is KA 1297 rajahamsa executive!
My bus was scheduled at 10 50 pm at k.r.puram Ganesh temple bus dint arrive
till 11 30 pm so I was forced to make a couple of calls to the crew no sent
by krtc before the schedule time. Conductor after reaching my point shoutedbr...

I have boarded the ksrtc bus bearing no. KA 42 F 725 in bangalore today at 12.00 midnight.It has reached chitradurga by 3.30 am. The driver has taken a break of 30 minutes for tea. In total he has taken just 3 hours to cover a distance of 200 km. I.e. an sverage speed of 67 km per hour which is not desired. I strongly feel that because of this type of reckless driving our lives are put to stake. I strongly recommend to initiate disciplinary action against the driver inthe interest of safety and also as a messsge toall other drivers.
I appreciate an acknowledgement of having tsken action against erring driver. Regards. Krupanidhi

I have faced some difficulties during my journey from perumbavoor town to kalady , I wanted. to get over mattooor and the conductor forcefully asked me to get down at kalady at 8:30pm. And I had taken a lot of pain to reach at collage hostel..!
the bus was of chalakudy dippo with registration number KL 15 8371 (RNC 198),,,,.. I hopes necessary enquiries may take on this matter

Hello Sir/Madam,

I had been waiting for KMC bus in old busstand hubli since 8.50 pm tonight. There were few other people waiting too. All o[censored]s waited there till 9.35 but not a single bus towards KMC arrived.The enquiry counter was closed, and no response on the number provided. There were number of buses towards navanagar/sainagar/AKSHAY PARK that had hardly any passangers. The police person there so carelessly says to take some bus to the gate and walk from there. And after when I get down at the gate and walked towards the hospital, with HDMC's grace, not a single light was there.

Of all the empty Akshay park buses(arrives every ten mins and is empty), can one bus not be routed towards KMC.
OR
Why cant there be any board that dispalys the timings of buses. Atleast then people wont waste their time waiting.
OR
Atleast can there be shuttles from KMC gate to the Hospital.


Frustrated passenger.

Booked the ticket from davangere to bangalore in online for Rajahamsa Executive for 10.45 bus .the seat number is 11.The amount deducted for 2 times i.e 359 for the 1st time detail is OB9220532IGJ2632794 TRANSFER TO [protected] CAO- FA- KSRTC E - T and for 2nd time again deducted amount 359 detail is OB9220532IGJ2633749 TRANSFER TO [protected] CAO- FA- KSRTC E - T the amount deducted for single seat for 2 times .Please credit the amount as early as possible

Hello Consumer complaints,

I have been suffering from high price to be paid on our regular food stuffs such as Coco-cola, chips , biscuits which is purchased common shops at KSRTC bus stops , theater and also some tourist places.
i am surprise d whether we could lodge any case against them. or is it legal that shopkeepers can sell on their own price on MRP .

ex: if you buy Britannia "Good day" of MRP 10, You have to pay 12 Rs.
if you buy Sprite 0.5 liter of MRP 25, you have to pay 28 or 30 Rs.

Dear Sir,

This is shameful to inform you that being the most reputed bus services in Bangalore, KSRTC staff behaves most ruthlessly with the passengers of the bus...I was travelling to Bangalore from Coimbatore on 27th April, 2013,boarded to the bus in airavat club class ac volvo at 10:43 pm from Krishnamal college Coimbatore... very cleverly the driver switched off the ac as soon as the passengers were asleep... I woke up & found myself sweating like anything...where they had stopped in a coffee shop.. as soon as they realised the passengers are irritated very cleverly they switched on the ac again... and again they repreated the same thing switched off the ac till electronic city bangalore...When I got down instead of being repentful about the henious act, the driver just told me "kya madam, ac to on hi hai" and he flew away....

I felt disgusted and this is simply called "CHEATING".. 1 question to the director of KSRTC... Why the hell do you have to run ac buses in town...Run Rajahamsa.. I think that is enough.. atleast people wont feel cheated in that...

Avantika

Hearty Compliments to Mr. Shariff...!

I would like to thank Mr. Ismail Shariff, KSRTC Conductor, as he was very kind and helpful when i had left back my luggage ( laptop, cellphone & important documents) on the bus. When i approached him, he helped me out by continuously calling on my lost cell phone & hence found back my luggage. I had traveled by Bus no: KA01 F 8484 (RAJAHAMSA) on[protected] Payannur to Bangalore), timed 20.35. I have been travelling since three years & he has been very generous all the time.

I congratulate & thank KSRTC for having such hardworking & sincere employees.

Regards,
Sharan Raj
+91 [protected]
prince.[protected]@gmail.com

I had booked online Volvo bus ticket on 17.02.2013 from Sullya Bus stand to Bangalore. the date of journey was on 10.3.2013 at 11:30 PM. I had got a confirmation mail and SMS from KSRTC web site that my seats has been confirmed. But on the date of journey i.e. on 10.3.2013 the said bus did not turned up and we were waiting till 2:00 A.M. in deserted Sullya bus stand. when we tried to contact costumer care numbers [protected], [protected] to our shock these numbers were not operating. After waiting for 4 hours we gave up for waiting for the bus and some how managed to get a bus to mysore and then to bangalore. that night was horrible as we were the only family waiting for the bus till 2:00 A M. when I went and contacted KSRTC control room in Bangalore. the officer admitted that the said bus is not operating from many days and blindly told that it is a software glitch and also told that it will take time to reimburse my bus fare..

i request your kindself to take strong action against KSRTC for their erratic behavior and the amount of time wasted and mental torture we faced on 10.3.2013, i also request you people to refund my bus fare with penalty for wrong information and agony we faced.

the details of KSRTC Bus Booking is as follows:

Passenger Name: Ramesh K T , PNR No: J35039091 , Trip Code: 2131MNGBNG, Date of Journey: 10/03/2013, Class of Service: AIRAVAT (VOLVO AC)

Boarding Point - Time: SULLYA BUS STAND - 23:30 , Service Start Point: MANGALORE B.S., Alighting Point: MYSORE ROAD BUS STAND

Seat No/s : 14,15,16

Cheating Mysore-Calicut Volvo Bus passengers:

I booked for Karnataka Road Transport Corporation's Trip AIRAVAT CLUB CLASS (VOLVO AC) MULTI AXLE SSL (No. of Services: 1)
From Mysore to Calicut for 11March 2013 (Trip code 1001BNGKZK). The web site says The bus leaves Mysore at 13:45 and journey hours
3hrs 16mins. ( expected to arrive around 17:01. Accordingly I booked for a Tatkal 3AC tain to trivandrum scheduled to leave at 18:45.

When the bus started the conductor stated that it usually reaches Calicut only at 19:30 (Journey hours 05hrs 45mins instead of the advertised 3hrs16mins), as the bus is long and needs multiple trials to take hairpin curves. He sarcastically stated that the timetable in the website is meant for the future Express Highway and Minibuses.

The bus reached at 19:32 and I missed the train, money and had much difficulties to reach trivandrum. Now, who will compensate for my losses.
And let the cheating be stopped now itself.

http://www.ksrtc.in/AWATAROnline/manageEbk.do;jsessionid=0000bfyDQzr2S-gsXWXSI7M...⇄

I booked online ticket for my father from Bangalore to Coimbatore (2hours prior to departure time) on 15/02/2013 through KSRTC portal. I added all my father's details correctly. Once my father boarded bus he recognized that name of the traveller is not changed. I forgot to edit passenger's name from my name to my father's name.

I requested the conductor and told him that i made a mistake in booking the ticket. All the details related to my father were correct except the name. But the conductor charged full amount again from my father without issuing the ticket. Being a senior citizen too the conductor couldnt consider it and took the whole amount(bribe) and dint issue the ticket.

The bus details are:

Trip code 2149BNGCBT