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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 150

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S
Sharan Raj
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hearty Compliments to Mr. Sharif...!

Address:Bangalore, Karnataka

Hearty Compliments to Mr. Shariff...!

I would like to thank Mr. Ismail Shariff, KSRTC Conductor, as he was very kind and helpful when i had left back my luggage ( laptop, cellphone & important documents) on the bus. When i approached him, he helped me out by continuously calling on my lost cell phone & hence found back my luggage. I had traveled by Bus no: KA01 F 8484 (RAJAHAMSA) on[protected] Payannur to Bangalore),...
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ktRamesh
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Ticket amount + penalty

Address:Bangalore, Karnataka

I had booked online Volvo bus ticket on 17.02.2013 from Sullya Bus stand to Bangalore. the date of journey was on 10.3.2013 at 11:30 PM. I had got a confirmation mail and SMS from KSRTC web site that my seats has been confirmed. But on the date of journey i.e. on 10.3.2013 the said bus did not turned up and we were waiting till 2:00 A.M. in deserted Sullya bus stand. when we tried to contact costumer care numbers [protected], [protected]...
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W
winvid
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warning: Journey time wrong in website

Address:Mysore, Karnataka

Cheating Mysore-Calicut Volvo Bus passengers:

I booked for Karnataka Road Transport Corporation's Trip AIRAVAT CLUB CLASS (VOLVO AC) MULTI AXLE SSL (No. of Services: 1)
From Mysore to Calicut for 11March 2013 (Trip code 1001BNGKZK). The web site says The bus leaves Mysore at 13:45 and journey hours
3hrs 16mins. ( expected to arrive around 17:01. Accordingly I booked for a Tatkal 3AC tain to trivandrum scheduled...
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S
soumyacs1
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheater who took double amount of the ticket

Address:Karnataka

I booked online ticket for my father from Bangalore to Coimbatore (2hours prior to departure time) on 15/02/2013 through KSRTC portal. I added all my father's details correctly. Once my father boarded bus he recognized that name of the traveller is not changed. I forgot to edit passenger's name from my name to my father's name.

I requested the conductor and told him that i made a mistake in booking the ticket....
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Abhilash S mce
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC online ticket booking, Amount refund

Address:Hassan, Karnataka

Dear Sir/Madam,

Its been 15 days long after giving you the intimation to refund the amount due to failed transaction. The amount is not yet credited to my account. As you said last week i have called the number you mentioned below, she told to wait 3 to 4 days. Today from morning i am giving a cal to that number but there is no, answer from you side.
Please refund the amount as soon as possible or i will complain to...
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B
Balu Shivaji
from Dharwad, Karnataka
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BUS Ticket rental

Address:Dharwad, Karnataka

Sir,

Im balachandra pawase from Hubli city, Dharwad (Dist). I want to complaint against the KSRTC Hubli dharwad local bus service.

sir, yesterday night 31/01/2013 around (11:50pm) i got in to the bus from (Unkal cross) to get back to my house to (Bhairidevarkopa darga) stop i paid 10rs for conductor for ticket he gave me the ticket but didnt return the change i saw the ticket amount was 10rs i asked...
+1 photos
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T
tapuravi
from Bengaluru, Karnataka
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Wrong Information

Address:Bangalore, Karnataka

Sir ,

I booked a Ticket to travel to chennai from Bangalore. The ticket indicates clearly that I have booked my ticket in KSRTC, but the KSRTC bus which was suppose to depart at 19:51 was no where to be seen in the vicinity. When the time passed. The person at enquiry counter had told me that the bus is NWKRTC, which I should have boarded and its a yellow colored bus. How a passenger would know a NWKRTC and KSRTC are the same....
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S
sloga52
from Bengaluru, Karnataka
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ksrtc refund

Address:Bangalore, Karnataka

dear sir,

i have booked my ticket from bangalore to kundapura on 7/1/2013 and 2/1/2013 booked through net banking and amount got cut from my account
the booked ABO NO, 7993170 AND 7949542.

I BOOKED THROUGH LOGIN ID ; [protected]@YAHOO.COM OF RS. 749.00/- TWO TIMES

SO DO THE NEED FULL.

REGARDS,
S.LOGARAJ...
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P
Pooja7
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver misbehavior

Address:Bangalore, Karnataka

Hi,

My name is Pooja. I am regularly ttravelling in bangalore taking KSRTC bus route number 276 from ITI bus stop (New Bell Road) to Sadashivanagar police station. Today I got into the bus number KA-01 F 4441 at around 8.30 am. Since my stop was just the one after the next stop so intentionally I was the last passenger to get into the bus. So when I got into the bus then driver without any warning closed the door and my...
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S
Savitri Pandharikar
from Gurgaon, Haryana
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Ladies Seat allocated for ladies given to Gents

Address:Bangalore, Karnataka

I have travelled from Bangalore to Dharwad on Jan 4 2013, I have booked Ladies seat number 11 since I was travelling alone from Bangalore to Dharwad on Jan 4 2013 This was night journey from Bangalore to Dharwad.

I have booked the bus online from KSRTC site. The seats 11 and 12 are allocated to the ladies. I have booked seat number 11 which is Ladies seat.
When I entered the bus in Majestic(KemepeGouda Busstand), there...
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C
crprsh
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not punctual because of driver's lack of. experience

Address:Bangalore, Karnataka

The service from Shanthinagar stand to Palghat ( volvo multi axle semi -sleeper) starting at 22.02 , with number KA 01 F 9355 , reached the destination 3 hours late. The driver was very inexperienced and hardly saw driving in top gears. Even the local buses were overtaking !!! It seems like driver is not used ti with such heavy vehicles. ksrtc.in site displayed the arrival time as 5.15 hrs and it reached 3 hrs late. please be concious while...
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S
surya_sonu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked the ticket from Tirupati to Bangalore but was not pick up

Address:Bangalore, Karnataka

KSRTC Airavat Tirupati to Bangalore -No pick up because bus did not enter bus stand, and directly went from outside only.

I am Surya.Mob- [protected] & [protected]

I booked the ticket for Amt Rs. 1200 in KSRTC Airavat from Tirupati to KBS (Bangalore) but was not picked up.

PNR number:-J33899056
Ticket No.[protected]
Trip code - 2348TPTBNG
Bus No.- KA-01F8040
Date of...
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L
linuxunil
from Hansot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking money more than MRP

Address:Karnataka

Hi
It is a complaint again the shop In shanthinagar bus stop, the second shop in platform 1 . (shop has no name but running by mangalapuram poeple, shop next to hpmc juice stall)
after drinking a juice and buying a biscuit they charged me 80 rupees.
The biscuit charge is just 22 as mrp. But they charge 30 rupees.
Shop keeper refused to give me change offering filthy chocolates.
It is really a day time...
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A
amalapk007
from Ernakulam, Kerala
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Rude behaviour of TC towards ladies

Address:Kerala

The conductor of the bus KL-15 7346 on the date 18-12-12 , 8.30 pm trip from kazhakkutam to VikasBavan misbehaved to me in front of all the people in the bus. He was shouting at me by telling that I have waved my hands to stop the bus. Some times the buses wont stop in the bus stop if we don't wave hands. Even though i did a harmless thing he insulted me. Please take action towards him for insulting woman in public....
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N
nmarutirao
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about Poor Service of KSRTC and Non refund of money

Address:Belgaum, Karnataka

Dear Sir,
Myself N Maruti Rao, resident of Belgaum, booked e- ticket for Belgaum to Bellary (6th Dec. 2012, seat number 18, Raj Hansa) and back journey from Bellary to Belgaum (7th Dec. 2012, seat number 19, Raj Hansa) and made payment through SBI internet banking option given by KSRTC. The transaction was successfully completed I have received reference number from SBI about confirmation of payment (IGE5280869). But, the tickets were...
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V
vipinlal.lal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and Cruel behaviour by Conductor

Address:Bangalore, Karnataka

Very bad behaviour from conductors in BMTC bus. The bus I travelled was from whitefield to hopfarm. I boarded the bus at around 10.30 am. Todaythe conductor refused to pay me balance and used very uncultured language while asking for balance. At last, after begging for balance, he gave the balance, and he asked me to "GET OUT" in very harsh and impolite language. After I got out he manhandled me and strangled my neck trying to pull...
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R
Rameshlolitha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

left the passengers in middle of travel and took the baggage

Address:Alappuzha, Kerala

To
The DTO,
KSRTC
Chenganur
ALP

Bus# RSE218
CON : Mr. Suresh Gopi
DVR : Mr. Ajay Kumar
DOT : 01DEC12
FM : Pamba to Chenganur
Ticket# 00146204 at 10:38

Dear Sir/Madam,

Am Ramesh residing in Porur, chennai.

Would like to bring to your notice that myself and my father in law travelled in KSRTC
From pamba to chenganur...
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N
niroo
from Delhi, Delhi
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NOT REFUNDING FAILED TRANSACTION AMOUNT

Address:Bangalore, Karnataka

WHILE BOOKING TICKET THROGH ON LINE MODE WITH VISA CARD (SBI) ON [protected] AROUND 1.39 PM (JOURNEY BETWEEN BANGLORE TO HUBLI ) REFERENCE NUMBER OB7447905. AMOUNT OF RS. 502 HAD BEEN DEDUCTED FROM ACCOUNT NUMBER [protected] , TXN NO.[protected] . BUT TICKET WAS NOT BOOKED ( TRANSACTION FAILED MESSAGE WAS RECIVED ) SO KINDLY TAKE NECESSARY ACTION TO REFUND THE AMOUNT TO ABOVE MENTIONED ACCOUNT NUMBER.


...
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S
sloga52
from Bengaluru, Karnataka
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ticket booking ksrtc/refund

Address:Karnataka

DEAR SIR,


I HAVE BOOKED THE KSRTC AIRVAT BUS TO KUNDAPURA FROM BANGALORE THROUGH NET BANKING,BUT THE TICKET HAS NOT BEEN ISSUED TO ME THE AMOUNT WAS RS.749/- ON 5/11/2012,

OB 7476359 OR BO7476569 I DONT KNOW WHICH ONE( LOGIN ID [protected]@YAHOO.COM)


THANKS,
S.LOGARAJ...
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SankarMishra
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Transaction Failure Money not Refunded

Address:Bangalore, Karnataka

Dear sir

I have tried to book the ticket on 20/10/2012 through online through http://www.ksrtc.in but transaction failed so i m unable to book the ticket and money was not refunded yet. I have requested the department to take necessary actions to make it refund my money with the following details given below as soon as possible.I have repeatedly replied them for this purpose but still then I haven't got my money back...
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