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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 146

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V
Vishnu Vasanth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received: bangalore to pondicherry amount debited but ticket not booked

Address:Bangalore, Karnataka

Hi sir,

I booked 2 tickets as from Bangalore to Pondicherry on 29/08/2014, but the ticket is not booked. Also the amount is debited from my account.

Please refund my amount.

Email ID: [protected]@gmail.com
Mobile number: [protected]
OB transaction no:[protected]
Transaction date: 29 Aug 2014
Bank name: HDFC
Account Number: [protected]

Date ...
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shwetha.k.v
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they will give lunch break at 2.30

Address:Bangalore, Karnataka

sir... we travelled today from koppa to bangalore by the bus ksrtc.KA :57.F;851.. we left koppa bus stand at 7:45 itself.they wont give even five minute break no where except at balehonnur.. they will give us lunch break at yadiyur. that too yet 2 30.. it will be very difficult for the passengers to travel like animals.. higher authorities should restrict them to give lunch break before 1.30 at a hygenic hotel. please consider this seriously...
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krish_mys
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extortion

Address:Mysore, Karnataka

As usual for weekend today I traveled from Bangalore to Mysore my hometown, When i boarded the Raja Hamsa bus (KA 40 F 400) I did not know that I will be in the worst kind of service, the bus is an old model bus and unluckily only back seat were free, to add the bus was really smelly. I work till 12 AM in the night and will reach my room around morning 1.30 AM, so I will sleep for few hours in my room and leave for Mysore, The main intention...
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Address:Ernakulam, Kerala

Dear Sir/Madam, I am a manager of a hotel opp to Vyttila Mobility Hub.As one of my guest who is Poland citizen wanted to know the timings of AC Vovlvo buses from vyttila mobility hub to internatinal airport i went to the enquiry counter at mobility hub.The person at the counter rudely denied and asked me to come the next day.i actually was there to help a tourist who had a language barrier to communicate with person at the KSRTC counter...
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Arungiri20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never pick up the call

Address:Bangalore, Karnataka

The worst organisation i have ever seen in my life . All departments when i am calling they just redirect to some other number or never pick it up the call .Is it the way of treating passenger .I had great disappointment with KSRTC the worst of all....
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Arungiri20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of mobey

Address:Bangalore, Karnataka

I have booked a ticket on ksrtc though intenet .Its never booked but amount of rs.381 only deducted from my account .It has been more than 2 weeks i called thecustomer care for 5 times .But they didn't properly responded.My mobile balance of rs.45 got dedued with calling them.Till I didn't recieved the money the reference number is OB12723248.The worst service I had ever seenin my Life. By, Arun [protected]...
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S
sloga52
from Bengaluru, Karnataka
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ksrtc refund ticket booking

Address:Bangalore, Karnataka

Hi, I s.logarj tried to Book the Bus tickets by using my debit card from KSRTC online ticket bookings on 22.08.2014 . While booking tickets the transaction rejected from KSRTC . But from my debit card account amount for Rs.513 got deducted.When I asked my bank representative they provided a transaction number with which I can track my transaction with the merchant KSRTC. Bangalore to ooty MYBK[protected] ksrtc Rs.513/- please...
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satish macharla
from Mumbai, Maharashtra
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KSRTC Airavat Volvo Bus could have burnt and passengers could have died

Address:Bangalore, Karnataka

Dear Team, I was travelling from Bangalore to Hyderabad in KSRTC (Its a Govt Bus agency of Karnataka Govt) Volvo multi axle bus on Date of journey : 25/07/2014 and PNR No : J44191228. The bus caught fire at the rear end and the supporting tire totally got burnt and melted I am attaching the photos FYR. The bus driver did not notice and there was police patrol coming chasing from 3 kilometers still the driver did not stopped and once...
+3 photos
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Shashikumar NN
from Delhi, Delhi
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Ticket not confirmed but amount got deducted

Address:Bangalore, Karnataka

I was booking a ticket from Bangalore to Kuppali, seat was not confirmed but the amount got deducted from the account. Below are the details. Journey date : 27/08/2014 Booking date : 29/07/2014 Booking ID: shashi.[protected]@gmail.com OB number : OB12602968 I have contacted KSRTC call center and have sent two e-mails to the concerned team. But amount has not been refunded yet....
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Dileepvasudevan
from Virudunagar, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus left the bus stand without taking passenger

Address:Bangalore, Karnataka

Hi, I have booked in Karnataka KSRTC to travel on 13/08/2014 to Kannur - Trip Code: 0815BNGCNR. PNR# J44788270. Bus crew, didn't call us before leaving the stand, we waited for 1 hour. Without taking us, bus left the stand. This is the responsibility of KSRTC Bus crews, when I called the conductor, he said, my name is not in the list. But I re-confirmed with customer service center that, it was there in the list, conductor missed to...
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dineshkadekar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to refund payment for failed online transaction

Address:Bangalore, Karnataka

Hi, I was trying to book 4 tickets from Bangalore to Chitradurga through KSRTC (Karnataka), which failed due to some hang/processing issues. But, I find that my credit card has been debited with INR 1505 for this. I sent a mail to [protected]@ksrtc.org on May 21st at 4:06pm providing details below, to enable KSRTC to process a refund. I had not noted down the OB (Online Booking) number. 1. Mail id – dinesh.[protected]@headstrong.com 2....
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jagjou
from Nileshwar, Kerala
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misbehaviour of the bus driver

Sir, i N jagadees narayan, On July 29th, was waiting for the bus here at the Kuzhikkattumoola, near Infopark in Kochi at about 5.40 pm and a bus running to infopark to Cherthala with no-4616 has come on the way. Then a KSRTC ordinary bus came and they even don't care to make a stoppage for even a fraction of the second and just left off. And i was about to fall into the road and luckily escaped. I request you to take action against...
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kingmmpk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejected my student pass

Address:Ramanagara, Karnataka

I am student of sjbit, kengeri. I boarded ksrtc bus (ka 18 f 541 ), from ramanagara bus stand at 5.45 Am, the bus conducter dropped me on the way saying he won't allow student pass. I clarified its not special/deluxe bus nor inter state... please cooperate with this regard. thanking u....
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vskumar88
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund no response from [email protected]

Address:Bangalore, Karnataka

Dear Sir, I tried cancelling my ticket through guest login( 0nline) as I wanted to attend some urgent matters, but it is telling credentials are wrong. My booking details are below Note: As I wrongly entered my email is when booking I was not able to cancel it online so I sent a mail to [protected]@ksrtc.org, but they have given no response at all till now. pnr: J43594165 seat no: 27, 28 passenger name: senthilkumar 25, malathi 48 date: 7/6/2014...
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snb1410
from Bengaluru, Karnataka
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complaint on Conductor

Address:Bangalore, Karnataka

I was travelling from Dinnur main road to RT Nagar on July 7th 2014 9.15am.The bus Number 3842 from Kaval Byrasandra to KR Market.The conductor did not issue the ticket.He took the money from me and just went to the other side of the bus.The bus was crowded and meanwhile the checking inspector asked ticket and had put 200 Rs fine for not having ticket with me.I paid 200 RS fine and She did not give me the receipt also.Please Do take action...
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Sithara R
from Bengaluru, Karnataka
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Rude and Arrogant behavior of the crew

Address:Bangalore, Karnataka

I have been a frequent traveler and I was highly satisfied with KSRTC service until the last time I traveled. I had a very bad experience. City : From Coimbatore to Bangalore Bus Number : KA- 40F718 Date of journey : 29/6/2014 The bus was supposed to depart at 10.05 PM according to the timing mentioned from my pickup point. I reached there by 10, 00 PM. I did not find the bus. Infact when I called up the number provided, the driver...
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raosumanth47
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transactions

Today, 1st July 2014, I booked one ticket in the name of Miss Keertana from Pune to Mangalore for 03/07/2014 and selected seat no 37 leaving Pune at 1830 hrs. After putting all details of my visa card I got the message from Citibank that Rs 1236 has been debited to my account. For this your ref no is OB12343263. Thereafter the screen gets blank and no confirmation about my ticket being booked. I repeated for the second time and this time...
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salo
from Bengaluru, Karnataka
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not giving proper tickets

Address:Bangalore, Karnataka

Hi i have travelled from Ramamurthy nagar signal to KR puram railway station on 19th June, 14. And i had paid 12rs to the conductor but he has given 6rs ticket when i asked him, he told nothing will happen... And he refused to return balance amount. The num is KA-03, F170. Not only this conductor. Most of the conductors are doing the same thing. Please take action on this....
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Rudresh Sm
from Shimoga, Karnataka
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Missguided by conductor

Address:Bangalore, Karnataka

We are taken ticket from davengere to Bangalore for a small child around 8years boy on 17/06/14 time at davengere 16:43:49 No. 217561 Bus No; KA 01 F 4581 due to our relative was expired we made our child to journey from davengere to Bangalore alone with strong communication with conductor by way of requested once you reach Bangalore pls give a request stop at RNS Maruthi car Showroom to receive child, with care of so much communication with...
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navee90
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Canceled and did not intimate us

Address:Bangalore, Karnataka

Hi KSRTC Team,

I had booked 4 tickets for trip to thirupathi from bangalore on 15/06/2014. The bus scheduled was at 9:05 PM. According to this time i had booked my room tickets and darshana tickets in Thirupathi.

The Scheduled bus was cancelled and i dint get any notification that the bus was cancelled and tickets were booked for 11:00PM Bus without my knowledge. We thought that the bus was at 9 and we kept...
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