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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 153

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S
sachidh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD TREATMENT AND MENTAL AGONY

Address:Bangalore, Karnataka

I have travelled with 2 adult and child on 05/02/2012 - Chennai to Bangalore Volvo Airawat

PNR J28085385
trip code 2215CHNBNG

As per web site the child ticket criteria says less than or equal to 6 years are allowed to travel freely . Also one more criteria of height i.e 117 cm.

But as per the conductor and the Officer at chennai airawat counter the applicable age is 5 years and above the...
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pandupradeep
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus timings

Address:Bangalore, Karnataka

I had booked tickets from sagar to bangalore in karnataka sarige express who's starting point is karwar, in the ticket the pickup point timings was given as 19.45hrs, but when enquired about the bus to the TC in the sagar bus stand, he told that the regular timing of the bus at sagar is 21.15hrs. when conacted to the ksrtc helpline, the lady did not repond properly, and I was asked to contact a different number. How can this happen?...
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A
adith
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irritated , loss of time and money

Address:Bangalore, Karnataka

Please open the attached file >>>> single journey 2 tickets >>> waste of time and mental torture >>> y this govt servants r like this ???

Name : ADITH PHANI KUMAR, Mob : [protected]

PNR no : J27930196
Platform no : NVRGP
Pickup point : Navrang Park
Trip code : 2315BNGHRP
Total fare : 282
Date of journey : 25/01/2012
Departure time : 23:30...
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V
venugopal.n
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

badly managed bus stations in karnataka

Address:Karnataka

the pitiable state of affairs in every bus station, be it the taluk or the district level needs immediate attention the honourable minister Mr Ashok who claims he is doing his best is simply not aware of the ground reality
like how the airports are managed by a separate authority called national airport authority of india the transport department has to segregate the functioning of running of buses and maintaining of bus stations...
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G
gopa99
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airavat volvo refuses to stop to alight passengers in early hours

Address:Bangalore, Karnataka

Today I had a harrowing experience in the KSRTC Airawat Volvo (KA01F 8259)
Trip - Coimbatore to Bangalore, Departure at 10.04 PM from Coimbatore.

There were scores of passengers to alight at Hosa Road Junction, Kudlu Gate Junction & Bomanahalli, which falls between the Electronic city and Silk Board Junction.
Most of them with family and at early hours in the morning, the driver inspite of our pleading to...
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Y
yng
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money to be refunded for cancelled tickets

Address:Rangareddy, Andhra Pradesh

ANKA GOUD is the name of the passenger on whom the ticket is booked on 28th December2011 for 29th December 2011 from hyderabad to bangalore.it has been cancelled on 28th December 2011.the money has to be refunded to the user named nagarajgoud.885.PNR code:J27430874.cost of ticket is rs.1652/-. trip code:210hydbng. please refund the amount to the user.please contact to no:(0)[protected];(0)[protected]...
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R
Rajen73
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC Online Failed Transaction Refund

Address:Bangalore, Karnataka

Hi,

I tried booking my ticket from Pollachi to Bangalore in KSRTC, the transaction got failed but the amount was debited from my account (Rs. 450 Aprox). The OB reference number is OB4892773 has failed on payment page on[protected] for the ticket Pollchi to Bangalore.

I sent lot of mails to [protected]@ksrtc.org but i didnt get any response. The amount was not 1 or 2 Rs to give them up, it is 450 aprox. I...
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P
prash.p
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC Online reservation useless

Address:Mysore, Karnataka

KSRTC - Karnataka State Road Transport Corp.
Pnr number : j27480173
Travel from mysore to bangalore - reservation done for 11:10 airawat.

My wife reached the bus stand at 10:15 in the morning and from that time, every bus which came, they just told the reservation related to this pnr is not in that bus. So she had to wait for more than 1 and half an hour. The bus was supposed to be at 11:10.

Till...
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D
deepsiv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation amount not yet received

Address:Madurai, Tamil Nadu

I have booked my ticket through online and it got cancelled on 8th Dec 2011. But still i haven received my refundable amount. If i am calling customer care, they are just giving some other number and disconnecting the call. The same story in the next number also. I tried around 7 nos, but no one is responding properly. Please do the needful. Below is the booking history.

Booking Details

PNR No.: J26960857...
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N
nmanj68
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issuing of ticket

Address:Kolar, Karnataka

I was travelling y an early bus from Srinivasapur to Banaglore, and the conductor forgot to issue an ticket fro the starting point. And when asked for the ticket in Kolar issued me a ticket fro Kolar to Bangalore bearing the ticket number 237897 B13583 A[protected]N for 50 Rs and when asked to issue an manual ticket from Srinivasapur to Kolar for which he received the money of 22Rs refused do it and was saying that he cannot issue manual...
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A
Ajit Hegde
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount after cancellation of ticket not credited

Address:Rangareddy, Andhra Pradesh

Hi,
I had booked a bus ticket through ksrtc website on[protected] from Hubli to Hyderabad (journey date:[protected] Rajahamsa executive). But i cancelled the same ticket on[protected] because of some reasons. After cancellation I got a sms saying that your ticket has been cancelled and your amount will be refunded to your account within 7 working days. Till today the amount has not been refunded to my account. The...
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J
Jayaram.A.Kulkarni
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vehicle parking

Address:Bidar, Karnataka

Dear Sir,

I kept myvehicle at Bidar bus stand parking place. After 6 hours I taken my vehicle petrol in the bike was empty.

it stolen by the authorities I given oral complaints they are not ready to accept the same. My humble request is

don't appoint such people for the tender.

thanking you

jak...
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S
ssbadv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conduct of the conductor

Address:Hassan, Karnataka

on 21.9.2011, I S.S.Bharath, Advocate High Court of Karnataka was about to leave from Hassan to Kukke subramanya and i Along with my aged parents and with my sister was waiting for a bus to the said place at about 3.05 pm in new Bus stand Hassan, and at about 3.10 pm one Volvo Airavat bus has come to the said Bus Stand from Bangalore and it was about to leave to Mangalore and it was not completely filled and i mean to say is, many seats were...
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chetana acharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat reservation

Address:Mysore, Karnataka

I, Chetana Acharya, aged 22 years and residing at Udupi,had booked one seat in KSRTC Rajahamsa Bus for 30.08.2011 10.10 PM from Mysore to Udupi with seat Number 3 through an agent at INFOSYS Campus Mysore. On 30.08.2011,I left Infosys campus by Volvo bus to Mysore Bus Stand to board Udupi bus.after reaching bus stand, I found that the ticket which I kept at my hip pocket was missing. I contacted controller of KSRTC at Mysore and informed...
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M
muditask
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with conductors

Address:Bangalore, Karnataka

Respected Sir,

I have shifted in Bangalore nearly 2 years back and there is a regular problem I am facing.

The problem is, conductors do not render the change money. So many times it happened that despite of having coins (we can hear sound) in the bags, they say that change is not there. Also, If we ask the ticket for small denominations, they take the money and do not give tickets. Which directly goes in their...
+2 photos
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mallikarjuna h jantagal
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

difference on the fare

Address:Karnataka

dear all
i travel bangalore to sindhanur on 17/08/2011 along with 2 member per person fare 297 and while coming i came from sindhanur to bangalore fare is 301 per person.......i spoke with controller in sindhanur bus stop and the controller does not know the difference on the fare rhan we check with other bus which bus coming from devadurg to bangalore in that bus fare is sindhanur to bangalore its only 295.............why there is...
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M
manojtnair
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Regular Buses

Address:Bangalore, Karnataka

Dear Sir,

There is a regular Volvo service by KSRTC to Kottayam at 1915 hrs. It is strange that on 30/08/2011 (31st is Id and 1st is Ganesh Chaturthi) there is no regular Volvo service, insteady there are two special buses on the same route at 1933 hrs and 1943 hrs. The charge on the regular bus is Rs 633/- for adult whereas on the special bus it is Rs 1018/-. I can understand some extra charge on a special bus, but...
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V
vensilla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC BUS Conductors ticket issuing

Address:Bangalore, Karnataka

Hi Everyone,
I'm one of the frequent BMTC bus traveler.The conductors are looting money with out issuing the tickets.Even,If we ask also they don't mine or bothered.I'm requesting BMTC department to take action and save government money.The looting is in crocs every month.
Consider a conductor is looting 500rs/- per a day.Imagine there are around 1000 buses then the total amount looting per a day...
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harshilkal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from your account and ticket not confirmed,Amount not yet refunded Amount not yet refunded

Address:Karnataka

When I tried to book ticket on 7th May from Hubli to Bangalore the ticket didn't book for 2 times and 3rd time it got booked but the amount of 378 has been deducted from my Credit card twice, once for successfull booking and once for failed booking. Till now the amount deducted not credited to my account.



Details as below:

Failed booking history:

OB Ref NO: OB3712121 and OB3712163br...
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ganasaba
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE FOR REFUND

Address:Mysore, Karnataka

Dear sir,
Myself Gayathri Sabarish, and my user name is ganasaba , i
booked tickets for the journey from mysore to coimbatore for 7 th
august 2011 in AIRAVAT ( VOLVO A/C ) BUS ( trip code 1430myscbt)
through on line on 5th august 2011 with my Dena bank debit card.before
that when i tried for booking in this on line 2 times my transaction
was failed after i entering my bank details ( ref.no...
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