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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 154

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S
sid1757
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Bangalore, Karnataka

Dear Sir/Madam,

I had booked ticket on 15th June I waited for 15 days, cash is not credited back and I had mailed KSRTC also but I did not get any reply from them. The ticket was not confirmed but money was got deducted. Now they have removed entry from my account in failed booking history.
Please guide me with this regard and help me how to proceed further.
Details:
Login : sid1757
OB reference...
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gowthamhk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsibility of Conductor for Not Stopping in Pick Up Point

Address:Bangalore, Karnataka

I had booked a ticket for my mother in KSRTC - Rajahamsa Executive bus (Trip Code 2144BNGJMK) for 31st July, 2011 and specified pick up point as Navarang Park. However when the bus came and I was holding the bag and ticket and was waiting it to stop, the bus didn't stop at all at Navarang and nobody responded to the number mentioned in the ticket - [protected]. I then enquired at KSRTC ticket counter, Navarang and when that guy called,...
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J
jinokurian
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievances of KSRTC Service

Address:Bangalore, Karnataka

Dear Manager,



Sub: Really sad of Karnataka SRTC service



Iam a regular customer of Karnataka RTC. I usually book my ticket through the nearest local agent always, but some times through Internet site of KSRTC.in because of convenience.



I booked a ticket from Bangalore to Ernakulam on 02/07/2011 and return ticket on 04/07/2011 through Internet facility...
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maheshn029
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bus not available

Address:Belgaum, Karnataka

chikodi bus station is good service is also good but evening 6.10 to8.o clock time bus chikodi to gokaka bus not available
please privide buses.

thanku
mahesh n
...
+1 photos
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K
kscca01
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REFUND OF UNBOOKED TICKETS WHILE ON LINE E TICKETING

Address:Bangalore, Karnataka

I BOOKED E.TICKETS OF KSRTC THROUGH ONLINE ON 16.05.2011 FOR TO & FRO MADURAI TO BANGALORE AND THE DETAILS THEREOF ARE AS FOLLOWS

OB NO:OB3767327 SEAT NO 31

CREDIT CARD USED : HDFC BANK CREDIT CARD

DATE OF JOURNEY : 17.05.2011 & 19.05.2011

TIMEING OF BUS SERVICE : 21.30 FROM MADURAI RETURN THE SAME TIME VOLVO TYPE BUS

COMPLAINT GIVEN TO E MAIL ID [protected]@ksrtc.combr...
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D
dr.vivekjogani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE & MISBEHAVIOUR

Address:Mumbai City, Maharashtra

Sir/madam,

I Dr.Vivek Jogani, a resident of Mumbai, and dentist by profession have been travelling to Davangere and Bangalaore very often from Mumbai. I am regular traveller via KSRTC-Airavat volvo service, past 3 odd years. This is one of the best services I have come across; punctuality, hospitality and safety been the key features.

But, I am sorry to say that, off late, your service is been deteriorating and...
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A
abhilashkaleekan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against conductor

Address:Ernakulam, Kerala

Sir,

I have traveled from Ernakulam to Puthenkruz on 16/06/11by a KSRTC Fast passenger bus started from Ernakulam depot at 9.30pm to Muvattupuzha Depot.
As it was after 10pm, I requested the conductor to stop the bus at Mananthadam stop, that is before Puthenkruz. But the conductor refused to stop the bus and he stoped only at Puthenkruz. As it was heavily raining, i had lot of difficulties to come back to my bus...
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D
deepu216
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stopped service

Address:Kottayam, Kerala

there was a ksrtc bus service from kumily to changanasserry in the morning 5.40 from kumily depot. for the last 3.5 years I am a regular traveller in that bus. but for the last 1 week the service is stopped, when we contacted the kumily ksrtc station they said "the service in loss so we are unable to continue it" .for the past these years they dont realize service in loss. there is always all the seats are full then how can it...
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S
shivaramakrishna.D
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display of seats in online different from actual allocated seats in the bus

Address:Gulbarga, Karnataka

Dear concern,

I have booked KSRTC bus ticked through on-line to travel on 14/06/2011 for corona a/c sleeper bus from gulbarga to bangalore departure at 7.30Pm , In online reservation system based on seat layout displayed over the sytem i have booked 15 lower sleeper seat as it is exactly middile seat in the bus for a better comfort jurney but when i get into the bus seats layout is totally diffrent and they have given me last...
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M
mansigoel16
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of un-booked bus tickets from hyderabad to bangalore

Address:Bangalore Rural, Karnataka

Hi,

Subject: KSRTC: amount of INR 1289 .not refunded for un-booked ticket

I had booked tickets from Hyderabad to Bangalore on 3rd june'2011, through KSRTC online portal.
Due to some reasons, the ticket was not booked, but, the amount was deducted from the account.
I sent an e-mail to [protected]@ksrtc.org on 3rd June & received a reply on 6th June stating that the issue will be looked...
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mcshirodkar
from Tirunelveli, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper ticketing

Address:Belgaum, Karnataka

Namaskara, My daughter of age 11years and 11 months was charged full ticket for travelling from Belgaum to Madgaon on 27/05/2011 at 0815 hrs. The conductor (No.3864 as told by himself) of the Bus No.KA-22 F1565 instructed us that the full ticket charge is applicable immediate after completion of 11 years and I was forced to pay full ticket amount. The ticket No. 061300 is enclosed for reference and if necessary document pertaining to the...
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Madhuri T P
from Mumbai, Maharashtra
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not refunding the money on online booking

Address:Karnataka

Im Madhuri T P resident of karnataka, i have booked online ticket throgh ksrtc site the ticket was not booked but the money got deducted from my icici account... I have reference number of booking the tickets that is OB3901612,OB3901708....
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G
gopkri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited twice

Address:Karnataka

I had booked Ticket from Bangalore to madurai (Tamilnadu) via online payment of KSRTC. My money has been deducted twice from my account. they asked to send mail to '[protected]@ksrtc.org' but mail not delivering to it saying no such mail address exists. I need necessary steps and also i need my money....
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S
Sharath kumar B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Payment

Address:Bangalore, Karnataka

On 20-MAY-11, I tried to book the seat of KSRTC Rajahamsa which is going from Bangalore to Dharmastala via Online payment. But finally they deducted the amount from my account and seat was booked to some other person. At least, they should have some common sense of refunding the amount when they were not capable of providing the seat. Till today i didn't get my amount back.
So i request the concerned officers should take necessary...
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A
avsdhs
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for not getting ticket after booking through internet

Address:Bangalore, Karnataka

dear sir,

i have booked online ticket on 09/05/2011 via ksrtc awtar system from bangalore to harihar in 23.15 bus for 4 passengers. at first i could not fetched the ticket print out and it showed the possible failure of the making ticket. for no reason i have been charged Rs.1296/- thorough axis bank debit card.

then again i tried for the second time it repeated the same and Rs.1296/- debited from my sb account...
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A
arunchpy
from Kottayam, Kerala
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missbehaviour

Address:Pathanamthitta, Kerala

SIR,,
I had a bad bad experience in ksrtc pathanamthitta,. i heard about a bus service from pathanamyhitta to GHAVY..this is a tourist place . bus service is at 6 am...there is no any other bus service to gavy....on16.5.2011. i went to the dippo with my 2 wealer at 5. 55 am...that time one of the duty officer haras me& spoke unwanted languages..i think he is the time controller.....
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A
anandha90
from Bengaluru, Karnataka
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Online Booking Fraud

Address:Tiruchirappalli, Tamil Nadu

All KSRTC buses starting from Trichy to Bangalore are Booked by agents before a month for week ends.
So they are demanding 550 rs for the ticket with actual cost of 350.They are carrying almost all the tickets so the passenger has no other option but to buy for the rate they are telling.The Karnataka state transpot corporation and also the government of Tamilnadu has to look into the issue very seriously and take necessary steps...
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Address:Bangalore, Karnataka

I have cancelled a ticked which i have booked online using http://ksrtc.in/AWATAROnline/
which is nothing but the online booking website for Karnataka Road Transport Corporation.

The ticket is cancelled on 3rd of May 2011 (ticket was from Kumli to Bagalore on 8th May), and as per the website the money will be credited back to the account in 7 days. But now it is exactly 2 weeks and there is no refund at all.
br...
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L
leoster
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rate high and treating rood

Address:Bangalore, Karnataka

respected sir.
my name is Ravi i have been to Delhi for one month and return back on 8/5/11 of this month and went to keep my bags in the clock room and i notice that in display Bord the amount for one bag 12 hours 2rs and for 30kgs 5rs so i planed to keep my bag and all of sudden he wrote a bill of 110 for my 2 bags and 1 troly when i questined him he started fiting with me in valger words and even he was drunkedfully and i went...
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n.gjain
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper sitting

Address:Mumbai City, Maharashtra

Dear Sir,
I had booked ticket from Mumbai to Bangalore on 9th May 2011 from Vashi, Navi Mumbai (1.30 pm) for ladies seat they confirmed that seat is for ladies only, but after coming the bus person was sitting (Man) I called to agent and KSRTC office two times but no one respond on that, I was very uncomfortable during the journey.

For taking ladies ticket I had paid more money to agent and he assured for ladies seat,...
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