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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 148

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S
Shashikumar NN
from Delhi, Delhi
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Seat not booked but the amount was deducted

Address:Bangalore, Karnataka

I was booking a ticket online from Bangalore to Jayapura and while I was making the payment I got the message to my cell that my card has been used by KSRTC and the amount was debited but the ticket was not booked. User name : shashi.[protected]@gmail.com Route : Bangalore to Jayapura Class : Karnataka Sarige Date : 16th Apr 2014...
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VijethaKR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not confirmed but amount deducted

Address:Bangalore, Karnataka

I was booking ticket from Bangalore to Sagar for 16th April 2014. Booking was tried on 10th April 2014. The ticket was not booked but the amount of Rs.596 was deducted from my account. I had tried booking it in mobile so i have not received my OB reference number. I have sent the e mail to the correspondant. I have not got any replies yet. How can I proceed with this ? Trip code: 2131BNGSRS, Seat No.: 32...
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V
Vineith
from Gurgaon, Haryana
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Denies to travel in the route in spite of pre booking!

Address:Bangalore, Karnataka

After many years we chose KSRTC that your services would have improved. But its a filth of operations. You people are only focussed on making money with constructions and other money minting ideas of volvos and multiaxle schemes. Today morning I had booked a Rajahamsa bus from Bangalore to Sakleshpra, the bus was heading to Mangalore. Scheduled to depart at 6.30 am on 7th March, 2014. Now the bus has halted at Hassan and asked the passengers...
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N
Nilayas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus late for 3 hours

Address:Bangalore, Karnataka

Dear Manager,
I booked a ticket from Kurnool to Bangalore for Mr. shiva Krishna, on 31st march for AIRAVAT (VOVO AC) for the sole reason that bus picks up by 10;10 or maximum 11 PM assuming that the passenger will reach Blore by 5:30 as he had to report to office by 6 AM .
Details of the ticket are given below. Bus was supposed to arrive at 10:10 PM. passenger waited till 11: 50 PM and boarded another bus in order to reach...
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P
ps@ps#preet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed, but money not refunded

Address:Kanpur, Uttar Pradesh

My daughter pooja singh booked ticket from bangalore to mysore by fly bus on 22 feb 14 for journey on 23 feb 14. Transaction was failed but amount Rs 822.00 was deducted from my account (OB[protected] . On query it was told to me that money will be refunded with in seven days. On query after 10 days from KSRTC (Phone No. [protected]), I was advised to lodge complaint on KSRTC on line refund .I lodge complaint on 7th March 2014 but till date...
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R
rshob17
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanding extra money

Address:Bangalore, Karnataka

Sir, Please go through without fail... We were 15 ( 6 Ladies and 9 Gents) in the KSRTC Raja Hamsa buses which ply from Raichur - Manthralayam - Bangalore to Mysore. We boarded the bus in Manthralayam at 7.30pm and we were to get down at Bangalore on prior reservation. But we asked the driver for a request stop at Mysore Circle, Bhel and Nayandahalli as the bus was passing the same way to Mysore. He was sooooooooo mean and agreed, but the...
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A
ArchanaArun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC bus Improper Service resulted in theft of Valuables and Mental Worries

Address:Bangalore, Karnataka

We like to register a complaint with KSRTC, for the following travel made through KSRTC Bus Service KSRTC m -Ticket** BANGALORE to MADURAI <Psngr Name>Archana Meenakshi<TripCode>2145BNGMRI<PNR no>J41750346<Jny Date>08/03/2014<DepTime>21:45 Seat No>21, 22<Class>NON AC SLEEPER<Boarding point>SHANTHINAGAR BS(DOUBLE ROAD)[protected]<pltform>1 The above bus started at 9.45 pm from Bangalore...
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P
ps@ps#preet
from Mumbai, Maharashtra
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Transaction failed, but money not refunded

Address:Barmer, Rajasthan

Sir,
My daughter pooja singh booked ticket from bangalore to mysore by fly bus on 22 feb 14 for journey on 23 feb 14. Transaction was failed but amount rs 822.00 was deducted from my account. On query it was told to me that money will be refunded with in seven days. Till date money not refunded. Kindly look into and refund money to my account. Thanks....
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K
Keerthivasan_s
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of refund amount

Address:Bangalore, Karnataka

I have booked a ticket from Banaglore to puttur on 6th of March. NON AC sleeper. I paid 542rs for the ticket. Suddenly few days back I got a message that the service has been cancelled and hence my ticket also got cancelled. So I was expecting my refund amount. I have got the refund amount as 499rs. In this case I have not cancelled the ticket. If i had cancelled the ticket it is legal to deduct the cancellation charge. But here KSRTC has...
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S
Savyasachi Choudhary
from Mumbai, Maharashtra
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My seat was allotted to other passenger

Address:Bangalore, Karnataka

Hi,
Following is the problem faced by my brother in law who travelled from bangalore to kanchipuarn on 9th Feb 2014.

Hi,
Following are ticket details

PNR Number :
J41236703
Date of Journey :
09/02/2014
Trip Code :
2225BNGKCP
Class of Service :
KARNATAKA VAIBHAV
Seat No(s) :
39
Service Start Place :
BANGALORE
Passenger...
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G
goutham Suvarna
from Mumbai, Maharashtra
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Refund issue for PNR #

Address:Bangalore, Karnataka

I have not received the amount 445 against the cancelation of PNR # J40183448. i have been interacting with your official baring the e-mail id [protected]@ksrtc.org, who was claiming that the amount has been cleared, but i have shared my bank statment with her which clearly showes the amount is not reflecetd in my bank so i had asked the bank statment of KSRTC, but she is not sharing the details . so i request you to please clear my amount immediatly...
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V
vsjcinfo
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bus fare charged

Address:Bangalore, Karnataka

Excess bus fare is charged for the journey from KANCHIPURAM to BANGALORE. PNR: J40243776, Journey Date: 14/01/2014 and PNR: J40227552, Journey Date: 05/01/2014. The actual bus fare is Rs. 256 + online reservation charges. However i was charged Rs. 312 of PNR: J40243776 & Rs. 343 of PNR: J40227552. When this was complained to [protected]@ksrtc.org, I got a reply that the difference amount will be refund once the journey date is over. Now it...
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K
Kaleemullah Mohammed
from Bengaluru, Karnataka
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Misbehavior with the passenger drove away the bus without letting the passenger to board

Address:Bangalore, Karnataka

Bus Number: KAF215, PNR:J41004392 Data: 26/01/2014 HYD-BNG, Crew Number: [protected] Hi, I am very disappointed with the way crew members have behaved with me. Though i shown them the SMS ticket and ID proof, they were asking me the printout of the ticket, they misbehaved with me. They were not at all listening and when i went to take the printout near by KSRTC counter at MGBS, Hyderabad, they simply departured the bus without even bother...
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PAIKESHAV
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unavailibility of buses at peak period

Respected Sir, This is regarding unavailability of buses between Hangal - Haveri. This matter directly comes under Haveri Division of KSRTC. There are no buses on peak hours such as 8:00 am - 9:30 am and 5:30 pm to 7:30 pm. If a lady comes after 6 pm to Haveri depot she has to wait up to 8:pm or commute up to Akkialur and wait for connecting bus. in these days of atrocities against women; the safety issue is entirely upon KSRTC. i...
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S
shyamacss
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unfair increase in ticket fair

Address:Dakshina Kannada, Karnataka

ksrtc has increased its passenger fare by Rs.4/- per passenger, towards the toll in BRAMMARAKOOTLU, Bantwal taluk of Mangalore Dist. from today . this increase is TOTALY UNFAIR AND unacceptable . for a simple calculation, ksrtc is paying toll of Rs.90/-per bus per day [normally 5 or 6 single trips in a day, in the same route] means Rs.15 OR Rs.18 per trip . Whereas it is collecting huge money from passengers on account of toll . Strictly...
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G
giridharan b r
from Nagamangala, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non stoppage of bus

Address:Mysore, Karnataka

SIR I AM DR GIRIDHAR FROM MYSORE, I COMMUTE FROM MYSORE TO GUNDLUPET DAILY BY KSRTC BUS, I ALIGHT AT RMC STOP ON MYSORE -NANJANGUD ROAD, YOUR BUS MYSORE-OOTY WHICH LEAVES MYSORE AT 8.30 AM DOESNT STOP AT RMC, INSPITE OF THE VACANT SEATS, THE BUS DRIVER IS ALSO VERY ARROGANT, ITS NOT ONLY ME, THERE ARE LOT OF OTHER DOCTORS, OFFICE STAFF WHO ARE IN NEED OF THE BUS, HENCE SEE THAT THE BUS STOPS TO PICK UP US. WE WILL BE VERY GREATFUL...
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dpmahesha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction

Address:Bangalore, Karnataka

I Have booked a ticket thro KSRTC Wbsite using my Login Id, The Amount Got Deducted but Could not get the confiramation on Ticket, It shows as Failed Transaction! Please Help me t Get the Refund Of Amount Rs.677/- Details are... KSRTC OB NO: OB10384573 Date of Travel; 16/11/2013 Date of Booking:15/11/2013 Booking ID:[protected]@GMAIL.COM AMOUNT PAID:Rs.677/- Thank you....
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rajeevdh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligent attitude of bus crew..(VOLVO CLUB CLASS)

Address:Bangalore, Karnataka

This is regarding the bus bearing no. KA-09F-4857, trip code 1801PNJBNG, dated 6/11/2013 i had booking for the journey from karwar to bangalore on mentioned date at 8.45pm. the pick up point was karwar bus stand.. So i reached the pick up destination well before the time... The bus was supposed to come at around 8.45.. i was at the at the bus stand an at 9.15 i get a call from the bus crew asking me to come to other place which is out...
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I am Nandini.I booked ticket from Chennai to Bangalore on 31/10/2013. Money has been debited from my account but Ticket has not been booked. My OB refernce Number is : OB10278372 Please do the needful to refund my money. I mailed twice to [protected]@ksrtc.org. But i didnot get any response. Regards, Nandini....
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D
deril
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky saved from horrible accident

Address:Udupi, Karnataka

Today (05/11/2013) around 4.45 p.m i was travelling in a two wheeler scooter towards udupi city in a national highway 66, and near udupi Abrahan motor showroom KSRTC Volvo long distance bus, i noted last no in a number plate 717 was over taking a truck in a busy road, after seeing us far in scooter completely ignoring opposite side (we are two people) comes front and with in seconds we are may be below front wheel, i take extreme left and...
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