Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

We did a return journey Bangalore - Ooty - Bangalore by KSRTC Volvo Airavat.

This is supposedly a premium bus service but needless to say, we had a terrible journey.

The seats are in bad condition. The head rests cloth is not changed as well. The rugs that are given smell and evidently prove that they have not been washed. This was obvious before we boarded our bus from Ooty to Bangalore - the previous set of...

Dear Sir/Madam


On 20.03.2012 , I had made online reservation to Chennai with KSRTC Bus . But the transaction was failed and amount of Rs. 615 was deducted from my account. The Ref No for the transaction is OB5734257 .
After this several mail correspondence , reminder mails were done requesting to refund the amount. But till date this has not happened.

The mail correspondence details are as follows:br...

I am trevalled KSRTC Non A/C Bus charged Rs.14 some days in same stop and same bus.But today(17/5/2012) a conductor fare Rs.16,I also asked about the high charge,but he did not say anything.
Pls Stop these type of injustice

Complainted KSRTC Bus No KL-15 9123
Bus fromMay be Ernakulam orThrippoonithura to Perumbavoor
I travelled from Aluva-Perumbavoor

Yours Sincerely
Midhun.Sasibr...

Hi,

We had a booking of KSRTC Airavat volvo from Kalpetta to Bangalore. This bus starts at Kozikode. It is written on their online booking site that bus will reach Kalpetta at 12 afternoon and the journey time is 5.30 hrs. We had booked the air tickets from Bangalore for the 9.40 PM flight taking the delay etc into consideration. Referring to the site we assumed that atleast by 8.45 PM we should reach airport.
However...

I have cancelled my ticket for Bangalore - Pune. PNR No is J29544299. Total amount of the ticket is Rs. 1333. Date of journey is 26/04/2012. But till now I haven't received the refund amount (after deduction of cancellation charges) back in my SBI aacount. I've contacted on KSRTC email ID's [protected]@ksrtc.org and [protected]@ksrtc.org. I've received email saying that - 'contact account section on following email...

Respected sirmadam
My self TharunaSree, travelling from Jyoti Nivas College to kormangala depot in KSRTC Bus on 2nd May 2012 @ 3.15 to 3.45 in the evening. Bus number was KA 01, FA- 1617 which is a ksrtc pushpak bus, the bus number is 171. The conductor of the Bus was very rudly behaving. When i entered the bus i should my pass to the conductor he said my pass was lapsed as i don no to read and write kannada it was my mistake and...

Very Very rude and horribly abusive conductor and driver of bus KA 34 01 8471 from Mantralala to Bangalore on 15/04/2012, Airawat Bus PNR:J29391865, TRIP CODE: 2120MNTBNG

The conductor speaks Third grade languages and swears in front of ladies and is not at all apologetic for even one bit for his behavior. He even provoked me to go an file a complaint, as in his own words " yaaru shhta kitkolalla ".
This...

On any given day Hundreds of Karnataka State Road Transport Corporation Buses Enter and Exit, Swar Gate shared ST Bus stand. Even though we had reserved my ticket I missed the bus because there was no Co-ordinator or KSRTC Counter in Swar Gate ST Bus stand in Pune to guide me to my respective bus. There is no body to guide which Bus goes where. In fact KSRTC bus driver & conductors are misleading while boarding the exact bus. Need a Co-ordinator...

On 05 March 2012, I tried to book three tickets from chennai to bangalore through the online portal of KSRTC. The transaction got cancelled but money was deducted from my account. I followed the procedures for online refund as mentioned in KSRtc website. But I am yet to hear anything from their end.

Below mentioned is the details of booking :


OB Reference Number: OB5620408

Date of Transaction:...

Dear KSRTC Bangalore,

Today I have noticed that the bus driver is very rash in driving and does not have patience that might lead to accident.
I was traveling on Vajra bus (KA 01 F 3985) and at 9:48 AM the the driver of the bus had cut off the motorcycle driver sharply during a left turn. The person driving the motorcycle had to apply sudden brakes and fell off the motorcycle and is badly hurt. The driver is very rude...

i have booked 4 tickets from bangalore to bagamandala through online booking from official ksrtc website on 01/04/2012. but the ticket was not confirmed and a message saying system error was displayed and the amount of Rs. 1436 was deducted from sbi ac.
details of the transactions are
reference OB5817836
from user name bhm_yatra
kindly refund the amount as soon as possible. for any further enquiries contact shivaprasad...

Dear Sir, I was book a ticket from KGF to Chennai,On.18.03.12 by 10.30PM bus, when I was alloted seat No.25 Window seat, but when I was seen in the bus the seat No.25 is not a window seat, 24 is window seat.
when I ask the conductor he says that when you are booked is another bus, this is diffrent bus.
how it possible.
I request you to please check the bus, what we are booking in the online, the same to be alloted.br...

Subject : KSRTC - Volvo Bus (AIRAVAT) Conductor Cheated KSRTC Transport.

Travel Details: On 11/03/2012, AIRAVAT Volvo Bus from Bangalore to Tirupathi, which reached K.R Puram around 6.00 AM.

On the above mentioned date and time, we got into AIRAVAT Bus and asked two tickets to CHITTOOR. (I clearly mentioned TWO Tickets to Chittoor) but purposefully the Conductor made one ticket to Tirupathi (Ticket No. 072163,...

Sir,
Sub: Harassment towards KSRTC Bus passengers

This is to bring your kind attention towards the inhuman treatment by KSRTC staff, especially Bus Conductors, to the commuters.
I am a regular commuter in Alumchuvadu – Kakkanad route. Today I travelled in KSRTC Ordinary Bus (Regn. No: KL 15 – 8446, Time 8:45 AM). The ticket charge is 5 Rupees. As I didn’t have change I gave 10 Rupees. The Conductor refused...

Rude & Hopeless conductors in Bus no. 119(Volve), & in village buses in ladies seat all the gents will be their


The conductors of local buses are very rude & Hopeless talks, they behaves very irrespectively bus no 119 (Volve). I will try to keep the change whenever possible. But each time how can anyone expect from anybody to keep the exact change. For Rs.16/- ticket, if we 20 rs given, some conductors will...

There are also bed bugs in KSRTC buses...please ensure corrective measures.......

The conductors in KSRTC daily route buses cheat a lot . They give tickets of one passenger to another passenger and pocket the money.Some passengers dont even realise what they are doing and think they've issued a new ticket.But this is not the case.These conductors happily pocket the money.It's happened umpteen number of times in my case but I make sure they give me new tickets.
Today my friend and I were travelling in the...

Dear ToWhomSoEver,

I had to travel from bellary to bangalore, so i booked three seats in Rajahamsa bus. The reason for this complaint is that BUS is not up to the standards
of the Word RajaHamsa ( Kings Chariot). The bus was filled with rotten smell of an animal and the seats where not up to the standards. We had a misery of whole 7 hrs of journey from bellary to bangalore. As an responsible citizen we request that we...

Dear Sir,


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Sl.No. Trip Details KSRTC OB No. Journey Date Booked On
1 BANGALORE to COIMBATORE OB5426359 10/02/2012 05/02/2012




I have booked four ticket through KSRTC Online booking Rajahamsa cell, but the transaction got failed one times and my money...

Sir,
I am a daily pass holder travelling from belgaum to dharwad. (Working). Sir suddernly the rates of the pass was hiked as per the toll fee which a single bus cross from the toll will be paid i.e. if dharwad than the hiked if Rs.220/- hubli Rs.350/- in actual pass rates. See if we calculate daily also it should not exceed Rs. 2/- per pass holder but such hike and second thing granting permission in promotional buses like non stop...