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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 151

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Sachidananda R Kamath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop Problems Tirupati Bus in Talaghattapura

Address:Bangalore, Karnataka

Hi,
my name is Sachidananda R Kamath travelling daily Via Monthly Pass from Kanakapura to Bangalore. Today on 10th Nov 2012 traveling in Tirupati Bus & not informed any things. Normally Stop in Talaghattapura,hence i had Pass to thought when stopped in kaggalipura.
I had requested to stop in Talaghattapura said no stop get down in konanakunte cross. Asked conductor Why did you give stop in Kaggalipura saying that taken...
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ssjoshi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund even after 15 days

Address:Bijapur, Karnataka

Hello KSRTC,

PNR - H32643647
Trip Code - 1959BJPBNG
Journey DAte :28/10/12 @ 8PM

I am writing this mail on behalf of all passnegers who have suffered a lot during the journey.

As per above mentioned details, we (few names of passengers mentioned below) had booked for tickets online to travel from Bijapur to Bangalore. Suhas Bus departed @ 8PM from Bijapur exactly with reg. No....
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sloga52
from Bengaluru, Karnataka
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ticket booking

Address:Bangalore, Karnataka

DEAR SIR,

I HAVE BOOKED KSRTC AIRVAT BUS TICKET ONLINE FROM BANGALORE TO KUNDAPURA ON[protected]. WITH AMOUNT RS.749/- THROUGH NETBANKING THROUGH YES BANK BUT ONLY THE AMOUNT HAS BEEN DEBITED TICKET AS NOT BEEN BOOKED

MY OB NUMBER TRYED TWO TIMES OF BOOKING ( OB7476359 & OB7476569 ) BUT FAILED ONCE AMOUNT IS GOT CUT

MY LOGIN ID [protected]@YAHOO.COM

SO PLEASE DO THE NEED FULL.br...
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sivak28
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Karnataka

Tried to book a ticket but failed due to some technical issues. The amount was debited though and I was advised that refund will be done in 7 days. Now it has been more than 14 days but still no refund. Tried to call/email the below but no proper response. Can someone please let me know the escalation process?

[protected]@ksrtc.org (Accounts Section) .
Contact numbers: (Accounts section)
22221321 ext.283 for...
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krishnapriya_rr
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior of Conductor

Address:Thiruvananthapuram, Kerala

Sir,

Today[protected], I have been traveling from Kariyavattom to Palayam. Since there was rush on the bus and I got a side seat, I couldn't take a ticket. At PMG I told the conductor that I board from Kariyavattom and I need a ticket to palayam. He started arguing and shouting at me for not taking ticket earlier. Please take necessary action against this misbehavior.
The bus number was KL-15 6644 and it reached...
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N
nrmutalik
from Chavakkad, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cancellation charges

Address:Bagalkot, Karnataka

I had booked the tickets online through the website http://www.ksrtc.in/AWATAROnline for travelling to Raichur on 13th September..... but due to the strike on thursday i.e., on 13th and for indefinite period.... I had to cancel my tickets and I had to book car for travelling to the destination.... and they have cut 50% of the charges which is idiotic and etc..... I want my money back... why should I suffer due to the strike they have declared.......
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H
harimv2002
from Muvattupuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair KSRTC Transportation charge and Bus stop in Koratty

Address:Thrissur, Kerala

Respected sir,

I am one of the Employee in Exar software Research Pvt Ltd, Working in Info park campus Koratty, Thrissur.

I would like to notice this issue in front of you.

Unfair KSRTC Transportation charges

1. We have been charging 30 rupees from Thrissur to Koratty in Limited stop Fast Passenger bus.

2. We have been...
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R
remya9211
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-refund of payment for failed transaction

Address:Kannur, Kerala

Dear sir/ madam,

I've tried booking a ticket from Kannur to Trivandrum Central on 25.08.12 for a journey on the same day at 17.30. Name of traveller was Mr. Ratheesh. Payment was debited from my axis bank account (branch: Marthahalli) 2 times (Rs.431/- each) and ticket booking was failed each time. I've mailed this matter to mdksrtc.[protected]@gmail.com (id shown in website of KSRTC for refund problems) and no...
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vigneshbalachandran88
from Thiruvananthapuram, Kerala
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Misbehaviour By Volvo Bus Driver

Address:Mysore, Karnataka

I for one rated KSRTC Bus service as the best till today morning when i was literally pushed out of the bus and insulted(being called upon bad word in hindi) by the bus driver for simply asking whether he could drop me at the Quilon Railway station which comes in the way to Trivandrum rather than at Quilon bus stand. I have travelled in the same bus many times before before and whoever was the driver then have done the same for me. This is...
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Mohan_S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Refund

Address:Bangalore, Karnataka

Dear Sir,

There is no refund amount Still now. Correspondence mail I have pasted down here please do the need full to me.

Subject: Re: Ticket amount refund (Reference : OB6807566)
From: Mohan.S<[protected]@snbindia.com> Thu, 23 Aug '12 5:58p
To: "onlinerefund ksrtc "<[protected]@ksrtc.org>
Show full Headers
Dear Ksrtc Team,

please follow up to concern...
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d.sivasankar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC Online Booking Ticket

Address:Bangalore, Karnataka

Hi Support Team,

Still I didn’t get refund amount of 287/- can you please check and revert ASAP. Else I will be escalating this issue to higher officials. Please take this on high priority.

Sl.No. Trip Details KSRTC OB No. Journey Date Booked On
1 BANGALORE to CHITTOOR OB6800774 11/08/2012 08/08/2012


Thanks & Regards,

Siva Sankar
DL: +[protected]...
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Johnson Jacob
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misconduct of the conductor

Address:Udupi, Karnataka

Dear Sir,
I was a passenger vide ticket no J31664933 on 19/08/12 from Bangalore to Kundapura trip code 0830BNGCDP.Our bus met with an accident and the conductor brought us to Mangalore by another bus.From there we were asked to board an ordinary bus going to Badami vide no KA 42 F 879to reach our destination by the authorities.But the conductor of the bus abused us from Mangalore to Udupi and he denied a stop for us at Brahmavar.br...
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prasadvdn007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction amount not refunded

Address:Karnataka

Respcted sir,
this is prasad, i have tried to book a ticket in KSRTC official website from bangalore to chennai. during the process my money has been debited twice from my account and after that i got a message that the transaction is being cancelled. i've given compliant to KSRTC official website [protected]@ksrtc.they sent a message that my money will be credited back in 7 working days. but i've not...
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agnel anto
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND ISSUE

Address:Ernakulam, Kerala

From,

Agnel Anto

To,

ksrtc

sir,

I booked one ticket from Ernakulam to Bangalore (BANGALORE EXPRESS)on 4th of june.But during journey the bus got stucked up with some problem and from selam we all took pivate bus to reach bangolore. counductor and driver promised us that money will be refunded within 2 days still we dont have any clue about that. just refund our...
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lijogeorgyphilip
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor not given the balanced and not dropped at the required bus stop

Address:Pathanamthitta, Kerala

Dear sir,
I travelled pathanamthitta to inchappara today 23/07/12 at 1:05 pm in KSRTC punalur of RSC 60 ,KL 15 9512 had a bitter experience from the cunductor part as i asked him the balance ticket amount of Re4 and to drop me at inchappara JN at time he told me there is no stop and he told me why you get into this bus , go and tell this to driver for stop and having no change . And made me to drop after 2km between stadium...
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Anuraj S S
from Thiruvananthapuram, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against BUS Conductor

Address:Thiruvananthapuram, Kerala

Sir,

I had travelled Trivandrum to Venjaramood by KSRTC Trivandrum-Idukki-Kattappana Super Fast bus on 15/07/2012 at 23:48 Hrs.
The Conductor in this bus was behaving very brutally to all passengers at mid night. I am also a victim for this. I gave Rs. 101 for Rs. 21 ticket fare. I physically saw change in his bag, but he refused to give me the balance amount.
He dropped me at Vembayam Junction at mid night and...
+1 photos
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ShobanaK
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service is not at all good

Address:Bangalore, Karnataka

Hi,

I have travelled on 7th July 2012 10:50pm (KSRTC Vaibav) from Tirupati to Bangalore.

The below problems are faced while travelling:
1. Bus started by after 12am only, Actual bus time is 10:50pm.
2. Conductor allowed to sit some druken guys(unreserved) in the bus.
3. We are totally 6 ladies, we sat next to them. So,we asked to the conductor to change the seats. But she didn't respond...
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abhil75
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Making Rules during availing Student Passes

Address:Hassan, Karnataka

Hi All,

KSRTC is under profit.!!!!!!!! this is not because they are providing good service , but by rules they follow during issuing passes to students. Its Just like showing to PUBLIC that they are providing passes at less price , but actually not.
Reason :

My brother is studying in Hassan in 2nd PUC . He is residing in one of my uncles house there.(i.e. in Hassan) but we are basically from Chickmagalore...
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anamika85
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misconduct towards the passengers

Address:Pathanamthitta, Kerala

respected authority,
i am a college student , i used to travel daily from ramankary to cherthala(at around 6.45am-7am) in alappuzha district by a fast passenger ( from pathanamthitta to thrissur ) which is the only direct bus which i can get in order to reach my college on time. even though ramankary is a permitted stop for LS/FP/SF they used to go without taking the passengers from the stop. On 18/6/12 as regular...
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benithisrael
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Online booking failure-no refund yet

Address:Bangalore, Karnataka

This below is the transcript of my interaction with KSRTC. I don't know when i may get my due refund.

RE: refund ref no: OB6208071‏
To see messages related to this one, group messages by conversation.

[protected]
Reply ▼
Benith Israel M
To [protected]@ksrtc.org

You did not even bother to read my mail. I've sat and wasted 8 working days for it. Give...
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