Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

The introduction of Mysore-Mandya volvo bus service,by KSRTC bus no.402 was a boon to regular commuters.The sudden suspension of the bus service has put a lot of regular commuters into inexplicable inconvenience and hardship.I request the concerned authorities to look into the matter and continue the volvo bus service between Mysore and Mandya.

Priya Uthaiah, Assistant professor of English,Govt.college (autonomous),Mandya.

I WAS STANDING IN THE IN THE BUS STOP, EHICH IS 1/2 KILOMETERS (HARDLY) FROM THE CITY MAIN BUS STAND.
IN THE NIGHT 7.30. I WAS COMING HOME AFTER A ATTENDING A PROGRAM.
THE PLACE WHERE I STOOD WAS IN FRONT OF THE MODEL BOY'S SCHOOL, WHERE THERE A BUS STOP IS.
A BUS CAME TO "CHATHANNOOR", WHICH WAS VIA PATTOM, TO WHERE I'M LIVING IN. THE BUS NUMBER WAS K15.6865.KSRTC FAST PASSENGER.
WHAT MY KNOWLEDGE IS THERE WILL BE A STOP FOR EVERY FAST,LIMITED FASTS, AND EVEN SOMTIMES THE SUPERFASTS TOO...
IN THE NIGHT TIME, BUT THE DRIVER DIDN'T STOP, AND I TRIED TO STOP BY RAISING MY HAND TOWARDS HIM, BUT... HE DIDN'T MIND...

WHAT A PEOPLE ARE HERE, I'M NOT PERSONNALLY AGAINST HIM, BUT WHAT HE DID IS QUITE NONSENSE.
IF THERE WAS A LADY OR A CHILD INSTEAD OF ME?... WHAT COULD THEY HAVE DONE...?...
JUST CONNECT TO ME YOUR RESPONSES, BECAUSE WE NEED COMPLETE CHANGES TO ALL THESE NONSENSES...!...

Complain : We have book ticket in Airavat Bus from Coimbatore to Bangalore on 23rd Oct 2010. Seat number 11, 12 & 26 for the BUS, timing 10.45, All are ladies seats. We got to know that that BUS canceled and we were got adjusted in 10.30 BUS. The driver and conductor were so arrogant that they were not listening to us. 3 ladies seat they have adjusted to near to Male seat. They given us seat at the at the last 41,42 & 43. we requested so many time but they have ignored our request and just carried on their work. It is very difficult for us to travel like this in bus near to male seats. Please consider this serious issue and look after it. We need to take strong action against this issue.

I have tried calling on
Contact numbers: (Awatar section)
[protected]/ [protected]

But both the number are switched off. How can we consider our safety like this. If we are facing problem on the bus and bus driver/conductor are not listening to our request in that your complain number are switched off.

Conductor Name : D L Doddaiaho.

Hi,

I tried to book a ticket from Hyderabad for Bangalore on 25th September 2010. My HDFC account was debited for INR800 but the ticket did not go through. Request you to look and do the needful.

Let me know if you need any other information.

Regards,
Anil

Slno
OB Ref NO : OB2637410
Journey Date: 26/09/2010
Start Place: HYDERABAD
End Place: BANGALORE
Booked On: 25/09/2010

KSRTC BUS STOPING FOR FOOD IN HIGH WAY HOTEL Complaints - HOTEL CONTRACTORS CHEATING PASSENGERS IN PALAMANER
View all K S R T C BUS STOPING FOR FOOD IN HIGH WAY HOTEL complaints
K S R T C BUS STOPING FOR FOOD IN HIGH WAY HOTEL
Location: Arunachal Pradesh, India
Posted:[protected] by naidugardencity2007 Send email
HOTEL CONTRACTORS CHEATING PASSENGERS IN PALAMANER
RESPECTED SIR FOR CONCERN K S R T C DEPARTMENT OFFICIALS WHO HAS GIVEN THE PERMISSION TO STOP THE BUSES IN PALAMANER HIGH WAY HOTEL GREEN PARK PLEASE CAN U GO AND EAT THE FOOD AND THINK WHAT IS PROBLEM CAN U FIND OUT & SOLVE THE PASSENGERS PROBLEM PLEASE.........................


MY NAME :EKAMBARAMNAIDU
CHIKKALASANDRA NAIDU LAY OUT
BANGALORE-61.MOB.NO,[protected]

Hi,
I was travelling from Coimbatore to Mysore by bus no KA09 -F 4310 (time 2:15 PM) on 18th September, 2010. Conductor and Driver stopped the bus near ChikkaHole at around 5:45 PM and started fighting with a person on the road. In the bus someone told like that person on the road as to pay some money to driver that's why he stopped bus and went for fighting. Because of this I missed train to Dharwad.The fighting was taken for 15mins, some of the passengers asked him to stop fighting and get into the bus. and one more thing the conductor is driving the bus after Hasanoor(they are interchanging the driver and conductors roll). Both conductor and driver are unfit.

I was not able to note the conductor's and driver's name. Please take necessary action against conductor and driver.

Hi
I had booked a ticket from Chennai to Bangalore on 02/09/2010i had cancelled the tcket the next momment i booked it, and got an automated reply that the refund amount will be credited to my Bank account within 7 working days, and now it is more than a month that the amont has not yet been refunded to my account. can qnyone plz let me how to go about this

Sir this is C.Vijayakumar referencece to my reserved ticket PNR No.J19611760 Ticket No.18217375 for Shimoga to Bangalore by Mercedes Benze A/C coach journey date 25/09/2010 time 23:30.

This bus some were before Arshikare was stopped as some truck had hit the Front signal light which hit the Front glass and partially broke.It was raining and we had only 12 passengers and we had a lady conductor.Our Driver with out telling any thing to us left by the opposite bus Durgamaba to report or catch the hit truck.The conductor was not having the drivers mobile so we had no way to contact as this 1.30 am and unfortunately non of the Volvo buses stopped and we could not go by some other bus as we were of the feeling that the driver will return fast,and we could not leave the lady conductor alone at this remote place.Our Driver came around 3.30 keeping us waiting and not having any idea.On his arrival he said the bus will not go so can go by some other bus and waiting up to 4am buses were not seen and it was raining.As my plans of reaching Bangalore for the urgent meeting was not possible so decided to go back to Shimoga and approached the bus stand traffic in chare around 7am for refund which he said that refund office will open only by 8.30 and also told it could be got refunded at any depot so went to Mangalore and on approaching the office for refund they refused and for that reason i am lodging this complaint to You with a request to get my possible refunfdif not full.,from the paid amount of Rs.426/= Will you please reply and confirm action .c.vijayakumar mobile [protected] my e-mail [email][protected]@rediffmail.com[/email]

I was trying to book ticket online asexual on 08/08/2010 at around 08.39PM. The amount of 924.00 has been debited from my credit card account but ticket has been not confirmed.

Congugatelly I made twice ticket booking transaction but all three transaction are debited amount non of them confirmed ticket reservation.

On 09/08/2010 morning 8.21Am, once again trying to book the ticket but this time also same thing happened as earlier case.

My transaction details are as fallows

Booking Date Journey Date Amount Time Login ID From To Service

8/8/2010 14/08/2010 924 8.39PM ravishree Pune Bangalore Airavata
8/8/2010 14/08/2010 924 8.54PM ravishree Pune Bangalore Airavata
8/8/2010 14/08/2010 924 9.17PM ravishree Pune Bangalore Airavata
9/8/2010 14/08/2010 924 8.21AM ravishree Pune Bangalore Airavata


Regards
Ravikumar
Mob:[protected]

This is Reg KSRTC conductor.

Last week i mean on 12.9.2010 i was about to travel to hassan from bangalore.i reached bus stand at 8:15am .I enquired about the seat with conductor..he asked me.where do u want to travel,i told him i m going to hassan,please provide me one seat.He told..there is not seat availabilty.i have requested him many times..but he used me very bad words.and later who ever came to the bus..they was about to travel mangalore and hassan,but he issued ticket and gave them seat..there was the seat availablity..but he didnt give me seat.He told me to go in Rajahamsha.i dnt know whats his problem.He really used very bad words.

Name of the conductor:Vittal Raj
Bus no:ka F 01 8326
BUS:Volvo

Please take some serious action on this kind of conductors which causing lot of problems to passenger's
Thanks & Regards,
Divya Raj

Hi, I have tried to book a Bus ticket for the Journey(Chennai -> Bangalore) in KSRTC bus online ticket booking service. But due to some network issue the booking got timedout and the reservation was cancelled. Luckily i have noted the OB reference number while doing the booking.
I wrote to KSRTC for requesting for a refund of the amount charged in my credit card Rs.615/-. This incident was happened in the month of April 2010. I wrote them 5 emails till date and call'ed the customer care 3 times by giving them the OB reference number for requesting for the refund.
Till date No action have been taken for the refund. ARENT THERE ANYONE TO QUESTION THEM? SINCE THIS IS A GOVERNMENT SECTOR AUTHORITIES WONT CARE ABOUT THE CONSUMERS? Please take respective action against this issue.

Details of the booking -
Reference number - OB2080938
Transaction Date - April 28, 2010
Journey Date - May 02, 2010
Journey - Chennai to Bangalore

"""TOGETHER WE MAKE INDIA BETTER""".

Dear sir/Madame,

This is A J Kazi the passenger travelling from Ananthapur to Bangalore on 5th Sept,2010.The conductor has to return Rs.50 to me after issuing ticket.He wrote on the back of ticket this amount and told he will give this amount later.When bus reached Doddaballapur i asked conductor to return Rs.50,he replied me that he has retained this amount so that i will keep the ticket safe with me till the end of journey.I told him that i am not kid,my age is 59 Yrs and he should not talk like this,for this he replied that elders only miss the tickets.Is it the way of Conductor to behave with elders? is it the rule ksrtc has passed to retain some amount of passenger till the end of journey?if not i request the authority to take proper action on this conductor and respond me to my email address:- [protected]@rediffmail.com.The bus # KA-40 F384 in which i traveled,it left Ananthapur at 5PM and reached Bangalore at 10.30PM.
KSRTC is one of the best transport services in india as i have travelled in several state transport busses.This type of few conductors may spoil the reputation of our greate transport corporation.
Thanks & Regards

Dear Sir/madam,

I had booked the online bus ticket from bangalore to Tirumala through KSRTC on 13/08/2010 and noticed that the amount has been deducted twice and the same reflected in the credit card statement.I had written to [protected]@ksrtc.org and the last email i got was to share my userid ,which i did and they havent reverted after that.Infact i went to KSRTC travel house to enquire and as per the directions went to Majestic for further enquiries but no avail.I was advised to visit awatar section at wilson garden and was given a contact number[protected]/35 and gues what ,it is not in service.This is preposterous to say the least and i must admit am running out of patience.We spur ourselves wanting to be a super power and the signs are less encouraging.I hope this reaches the concerned person and look forward to promt action.

Jai Hind!

Once again KSRTC proved that they dont put enough thought on educating its staff and they never bother about the way they approach the public(consumer). I regularly travel from Sira to Tumkur and there is a non-stop bus whose end point is Banglore, this leaves at 7.15 everyday from Sira, today[protected] due to less bus sira tc instructed to allow pass
and give stop in tumkur bipass he accepted and after reaching tumkur bipass both conductor and driver refuse to give stop in bipass they took me 10 km from the stop with abusing like any thing and told go and compliant
who ever you want and we wont bother like that so please take action like this rude staff to stop daily inconvenience service . bus number is
KA-17 F-1039 ,chandravalli express .

Sir,

This is a request to the ksrtc . Now-a-days so many buses are there for the firm . I am working in nedumbassery airport and our shift timing starts at 0600am. I am travelling in the route chotanikkara - vytilla-nedumbassery. But I am very sorry to say the is no bus available through the bypass route at that time.Many people are there from chotanikkara temple who wishes to go to guruvayoor and to go back through nedumbassery airport. One or two private buses are there ,but all are routed to ernakulam. The working people have to depend upon the return taxies and gents are travelling through lorries. Being a lady employee I can trust to travel such a long distance through ksrtc. It will be profitable too. regards , cini

Administrator,

Subject - I faced a serious issue with KSRTC (Rajahamsa Executive bus service)

On friday , August 6th 2010, KSRTC Rajahamsa Executive bus has started from the stop before the departure timing and I missed the bus. Please find the bus details below.

Bus details :
The Rajahamsa Executive bus (from bangalore to chennai) starting point from shanthi nagar 10:21 pm and KMF @ 10:30 pm

I was there at the stop ontime(10:30) but the bus had already started before the departure time. When I called up the enquiry no , I was told that the bus is in traffic and is yet to come and I waited for the bus next 1 hour. I was alone in stop till late night.Then another bus(departure timing 11:10 pm) came, and when I enquired with them , I was told that the bus had already left. The driver tried to cheat me by asking me to give Rs200 and not to escalate the issue to the KSRTC Higher officials.But since I wanted to escalate my concern I did not board the bus and the driver asked me to get down.

Another lady, who's bus was at 10:40 also had missed her bus bcoz the bus had started before the departure time.

Incase the buses are scheduled to leave early atleast the passengers should be guided properly and provided with necessary information.

Due to this indifferent behaviour of KSRTC drivers/Conductors , I neither got my ticket money back nor got another bus to board in and was left all alone in late night.

I request you to take appropriate action against this concern/issue. Looking forward for a positive response .

Vishnupriya.

To

The Divisional Controller
KSRTC
Madiker/Mangalore

Dear Sir:

Sub: Change of timings of bus route from Mysore to Somwarpet starting from Mysore at 5.45 am

We have been traveling to Somwarpet for the past 6 months, some o[censored]s from Mysore and others from Kushalnagar. There was previously, one bus starting at 8.00 am from Kushalnagar. The bus has been cancelled for reasons unknown. The bus to Subramanya via somwarpet, bisle starts from Mysore at 5.45 am and reaches Kushalnagar at 7.50. Till recently, the bus used to leave Kushalnagar at 8.30 am. The timings was convenient to both for people traveling from Mysore and others from Kushalnagar as the bus would reach Somwarpet at 9.15 am. For the past one week, the bus has been leaving Kushalnagar at 8.05 am and the official incharge is unable to give correct reasons for the sudden change of timings of the above bus. The next bus to Somwarpet is at 9.30 from Kushalnagar leaving a wide gap of nearly 1 1/2 hours. During this time, there are innumerable private buses running full . The reasons stated by the drivers and the official incharge in KSRTC is that, the collection in the above route if poor. If such is the case, why are the private buses thriving in the area at the cost of lack of public service during the peak hours? KSRTC being a public transport should provide service to the people at large keeping the peak hour considerations. There are quite a few officials from banks, taluk office, KEB, LIC, teachers and others who are put a lot of inconvenience due to lack of state buses in the route during this time.

In consideration of the reasons stated above, I request you Sir to kindly revert to the old timings of the bus starting from Kushalnagar or otherwise kindly delay the timings from 5.45 am to a later time.

With anticipation of your needful action,

Yours faithfully


Vidya Chandrashekar
Official at LIC
Somwarpet

Hello Sir,

This is Srinivas,

This morning [july 26, 2010] when I was coming to office i had stopped my bike because of signal, The KSRTC bus regno: KA 30 - F - 1621 just came and hit my bike from back due to which the back panel and tail light was broken. This was happened around 9.30 am morning.

When asked the reason the driver { Mr. Kanaka] was very rude on me and the traffic police was standing idle and enjoying the show.

Kindly help to take some action on KSRTC Bus driver Mr Kanaka and the conductor.


Thanks,
Srinivas

This is regarding a trip from Ooty to Bangalore on KSRTC Rajahamsa bus at 11,July 2010. The driving by the bus driver was one of the worst rash drivings i have seen in my life. Everyone in the bus was holding their life in the hand because of the reckless driving by the driver. It is high time KSRTC put some restrictions on the speed of the bus also on the driver's careless attitude. Everyone in the bus was expecting a bad thing to happen but thankfully we reached safely.

Earlier during the month of May 2010, the rajahamsa bus which i went from bangalore to trichy was toppled down and by God's grace only 2 people were injured. No one even cared about to arrange bus for the passengers.

Hi,

My name is D.Hussain, working in private company.I travelled through KSRTC bus from Anantapur to Penukunda on 09/07/2010 at 11PM with my wife.I am very new to this place, so i requested conducter inform me at penukunda bus station.But driver is very fast and he moved 2km so far from the bus station.At that time my co traveller informed me the bust station left.

I requested conducter stop the bus and drop at my stop, bcz my wife is pregnent and it's mid night 12.15pm.At that place no vehicles OR Taxi's not available.Driver using with bad and abuse language with my wife and me when we asked to drop.So many people asked to drop.

But, he is not agree. Please take action on driver and conducter .

Here is the Details:-

Bus No: KA07 F 1212

My name:D.Hussain
Email:[protected]@gmail.com