Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I had booked a ticket for 2 from Sagar to Bangalore for 23rd Nov 08. This bus starting point was LInganmakki and was scheduled to pick up or stop at 8:45 pm. We reached the bus stand 5 mins before the departure time only to find out that the bus had arrived sooner than expected and left the stand without even waiting for us who had the reservation ticket. This is very irresponsible behaviour from the KSRTC staff. When there is a reservation it means the passenger is bound to board the bus. The staff must be taught atleast to show some curtosey and wait for atleast 5mins for the passenger to arrive. We had a tough time getting on to the next bus late in the night though our ticket stands unrefunded.

I request the concerned to punish the staff and get my ticket refunded asap. and teach the staff to pick up the passengers at the mentioned times on the reservation ticket. A delay of 5- 10 mins acceptable but arriving early and leaving the passengers is higly unacceptable.

Sathish from davanagere
today morning one KSRTC bus (Davanagere to channagiri root)abused at time 7:25 to one respected employee in Karnataka govt u should enquiry that matter, give punishment to that bus driver, other wise we will compliant to our transport minister...
after enquiry give me a feed back to my E id ([protected]@gmail.com)

I am a regular traveller of Kottayam to Thodupuzha. (Two hours Journey) Now the problem we are facing KSRTC is having 55 passenger seats in a bus. But, Only fixed for ladies 12 seats. That means from Driver side to 1st 4 seats. All other seat will booked by gents.
In this two hours we will stand like a fool.

This is a request from our side please arrange like a private bus facility for ladies. All front both side seats and front door stricly allow for ladies only.

Kindly consider the same.

Dear Sir,
In the night times the bus is not starting in time, in the night hours near about 12.30midnight bus reaches in the padarupalli village Near Pernambut) the road very up ( height) the buses not moving, some we are get down and pull the buses in the midnights.
This our request to change the buses to go smooth journey

Yes. This happens with KSRTC buses. If the driver/conductor know about their 'dharma' this would have been avoided. They should realize the fact that the bus facility is for the welfare or service of the travelers and not to stick to the policyrules always.

dear team,
OB3615049

OB3615088

i have tried two times to book ticket on 20/4/11. but its not booked and my money deducted from my account. so please refund my money on my account.


regards
zabir
[protected]
[protected]@gmail.com.

KSRTC — DRUNK Passengers

Dear sir,
Can you imagine for a moment how difficult it is to travel with your neigbour in VOLVO bus,
who is DRUNK, and stinks very bad, all through the journey you have to tolerate these kind of people, as they fall on you all the time, you have to excuse them since they are drunk. Why there is no checking of drunk people in buses, as it is done on regular bases on roads for two wheelers, and car drivers.Is there any way we can communicate to police on the way kindly consider my complaint and let us make the journey a relaxing one so that the next morning i should go fresh to office.
Regards.
Nagsen Phule

u also drunk and come boss

KSRTC-Mysore bus service — Conductors not giving new tickets

Sir

I have been using 102 bus ( at 8:30 am) for last 8 months, the conuctor of the bus is very rude in behaviour, and in intial days he used to give me the old/used tickets. Once when I noticed it and asked for a new ticket he argued and told me to give exact change i.e. 7 rupees to get a ticket. He also threatened that he would not allow me to get into the bus. From last 7 months I am giving exact change to get a new ticket. He also indulged in taking bribes from the passenger and allowing them to travel without ticket. I dont have any other option rather than using that bus, because only one bus of 102 No. is there and the same conductor is coming nearly daily. From last 7 to 8 months I have noticed that there are not only one conductor who is involved in corruption, there are many like this type. They think that KSRTC bus is thei own property. I request your kind attention in this matter earliest.

Hi Sir,

I have reserved ticket from Mysore to Palghat in KSRTC 02/01/2012 by Rajahamsa Executive. Iam a frequent cstomer to Palghat as there are no trains through these routes.
The journey started at 2100. It was a night mare with my family. I had faced this same problem when I went alone two weeks before. Now with my family and childrens it caused lot of discomfort to all.The bus started to stop at all bus stand like a passenger from Nanjangud, Chamarajnagar etc. It can be agreed as the bus was left with some more seats. But after Sathy the bus became a passenger with passengers standing(drunken) causing difficulty for reserved passenger. The entire journey the lights were switched on. Who has given orders for conductor to take standing passengers in Rajahamsa Executive. We prefer Rajahamsa for smooth travel with family during night. If this is the condition we can opt for passenger during day instead Rajahamsa paying huge amount. As a citizen of India I want positive response from your end and action against the conductor and driver. I request you to investigate the matter and confirm the action taken and pass informtion to conductors of Rajahamsa/Volvo class buses. Any query call me at [protected]
Kindly do the needful.

Ticket details:
PNR Number : J27393845
Date of Journey : 02/01/2012
Service Start Place : MYSORE
Service Start Point : MYSORE BUS STAND
PassengerStart Point : MYSORE
Time of Departure : 20:25 Hrs.
PlatformNumber : 3
Class of Service : RAJAHAMSA EXECUTIVE
PickupPoint : MYSORE BUS STAND
ServiceEnd Place : PALGHAT
Service End Point : PALGHAT B.S
Passenger End Point : PALGHAT
Trip Code : 1700BNGTRC
No. of Seats : 2 (Adults=2; Children=1 )

Seat No/s : 1, 2, 5

Passenger Information
Name : KA Shabeer ([protected])

have booked 1tickets on 06/11/2010 in KSRTC online ticket booking service. One from raichur to hubli. the transactions, the amount of the ticket deducted from my debit card but the tickets could not be booked. so plz help me

I am fade up by all this. Please help me getting my money back. my cell no[protected]

Dear sir,
I was trying to book ticket from Hydrabad to banglore on 5/11/2010, unfortunately the seat has booked by someone else and my money has been debited from axis bank account.
The details of transation are as follows
Transation ID: PUR/KARNATAKA R/BANGALORE/051110/1
Amount deucted: Rs 727
Bank : Axis bank, Noida
A.C. No: [protected]

I am waiting for refund from last 6 days.How could i get it
please help me.

Mob no [protected]

OB13131685 EMAIL:[protected]@gmail.com
from:bangalore
to:tirupathi
tripcode:2030CKSTPT
seat no:27
name:yaswanth
age:21
dateof booking:17/09/2014
date of jorney:01/10/2014
money is deducted in my account but i didnt get any msg or mail to me
so kindily refund my money to my account
if any detials call to me num:[protected]
thank you
p.yaswanth

I wanted to book a ticket from bangalore to hubli for friday[protected] on thursday[protected]'O clock). Since the server was down, i was not able to book the ticket online. So i told my friend to book the ticket from hubli new bus stand (since he was very near to bus stand, i told him). Eventhough after providing correct information, KSRTC employee booked the ticket for thursday and immedietly my friend went and asked him to change the date. He told he cannot change date and cannot refund the money also. I had to book one more ticket for friday. See, Why i have to pay money for your mistake. This is very disgusting. I also called conductor and i confirmed that the bus was not full. Please help me to refund the money.

name: Nitin
Mobile: [protected]
email: nit1jadhav.[protected]@gmail.com

I have booked my ticket on 12.11.2011 Ref: No OB4867517 for bangalore to Goa, The ticket failed to booking so kindly refund the amount Rs 790/-.

Dear Sir / Madam,
Most of the travelling time i am facing, (all the busses used in the rajahamsa executive class by KSRTC) contain bed bugs. I'm facing this problem for the past 6 months. The journey is extremely horrible. We pay such a huge fare & get this kind of service. Its high time for KSRTC to find a solution for this problem...! I use to travel most of the time to Kodagu, & Chennai in this rout night buses we facing this problems very difficult to travel Just immage night without sleeping travelling, some time taking with our family with childerns, last time my daughter got alergy because of this. We are fedup to keep our bags inside the bus, b'coz, bugs sticks into the bags or cloths.
Pls take this is a serious issue, Dont read and laugh.
Can you give the feedback regarding this issue, My mail id is. [protected]@rediffmail.com
Thanking you with best regards,
Thammaiah