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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 155

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N
n.gjain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper sitting

Address:Mumbai City, Maharashtra

Dear Sir,
I had booked ticket from Mumbai to Bangalore on 9th May 2011 from Vashi, Navi Mumbai (1.30 pm) for ladies seat they confirmed that seat is for ladies only, but after coming the bus person was sitting (Man) I called to agent and KSRTC office two times but no one respond on that, I was very uncomfortable during the journey.

For taking ladies ticket I had paid more money to agent and he assured for ladies seat,...
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MsTheGame4
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude conductors

Address:Karnataka

Hi

The conductors of local buses are very rude. i travel daily by bus no 116 and 119. I will try to keep the change whenever possible. But each time how can anyone expect from anybody to keep the exact change. For 4rs ticket, if 10 rs given, some conductors will start scolding vary badly in Kannada.Some people don't even understand that they r getting scolded.Some bus conductors even having the change, don't give,...
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C
catch.hax
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed, refund not received

Address:Karnataka

Dear sir,

I have booked one ticket through KSRTC Online booking portal, but the transaction got failed two times and my money got deducted from credit card of Rs.390.actually failed twice 390+390=780 from Coimbatore to bangalore I had given complaint to ksrtc online refund department. But when ever i call to them they are not answering the call, Almost 30 days completed my amount not yet refunded. Please help me to get refund...
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pravinnairp
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking FAILED KSRTC not REFUNDiNG THE AMOUNT

Location: Bangalore, Bangalore, Karnataka, India
Hakkeem on May 2, 2011

Did not get the refund for failed transacation from KSRTC
I have done online booking through KSRTC to book my tickets from coimbatore to Bangalore on 02-APR-2011. After the payment transaction got failed. Amount Rs.390+390=780 got deducted from my account. I sent mail to the concern team ([protected]@ksrtc.org) immediately with all my details...
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komathi kandregula
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of KSRTC tickets

Address:Bangalore, Karnataka

Hello,

I travel regularly, in the BMTC and KSRTC buses, everyday. But i have seen it many a times, that the conductors and the driver/conductors are missuing the tickets. They just collect the used tickets from the passenger who is get down and then those tickets are re-issued to the passengers who are boarding the bus in the next stop, which is a serious crime which has to be taken under observation.

People...
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M
Mithun AK
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bribe for Tickets

Address:Chittoor, Andhra Pradesh

Although this sounds odd, but its true!! I had a visit to Tirumala from Bangalore recently and had booked my tickets to Tirupati from Bangalore through KSRTC online but i didn't book my return tickets to Bangalore since i was aware that there are so many buses running to and from Tirupati to Bangalore and seats would be available enough and moreover due to the rush in temple i was not able to predict the time to book the return tickets....
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V
vijay_mantri
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Cancellation Amount

Address:Hyderabad, Andhra Pradesh

Note :- Regarding this I have send mail to concerned authorities as well Joint Commissioner for Transport (Administration), B'lore but still no reply

Dear Sir,
I have booked the Ticket from HYDERABAD to HOSPET and HOSPET to HYDERABAD on
[protected]. The same were canceled on[protected].
The details of Tickets are as follows

PNR No Dt of Jour. From To ...
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V
viswas
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Numerous stops entertained in long route buses

Address:Dakshina Kannada, Karnataka

Sir,
The number of stops entertained in karnataka sarige bus from Bangalore to Mangalore are too many and beyond justification. This makes the regular commuters to spend a long time on treacherous route like shiradi ghat. When the fare collected from the commuters are of express rate, I dont thick it is fair from the corporation side to entertain frequent stops. The number of stops provided between Hassan and Mangalore are really horrible...
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P
prasad_gkk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Punctuality of bus/

Address:Dharwad, Karnataka

Hi,

I had booked two KSRTC Semi Deluxe tickets for the journey from Pune to Belgaum and Pune to Hubli dated 18/03/2011. The bus is of Hubli Depot(Shirdi-Hubli), which comes from Shirdi - Pune - Belgaum - Hubli. The departure time of the bus was at 22:30 from Swargate, Pune. But on that day I waited till 00:30 of 19/03/2011 almost two and half hour and the bus didnt report still. This is the 3rd time I am facing this problem....
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S
surajullas
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Maintenance

Address:Mysore, Karnataka

Hi,

I am a frequent traveller beteween Ernakulam and Mysore and your serices are indeed to be applauded.
But i have a complaint regarding one of your airavat plying beteween Ernakulam and Mysore.
It has come to my observation that Airavat which i travelled on 14/03/2011
PNR no: J22244674
From:Ernakulam
To: Mysore
The A/C system is faulty and is not working at all.

I...
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A
Amol Chougule
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This complaint is regarding Misbehavior of Conductor

Address:Belgaum, Karnataka

My self Amol, travelling from Bedkihal (Tal Chikodi) to Ichalkaranji from KSRTC Bus on 6th March 2011 @ 6;45 in the evening. Bus number was KA 23, F- 96 which was Raybag - Ichalkaranji- Raybag. The conductor of the Bus was very rudly behaving. When i entered the bus he gave me the ticket of Rs 14 and i paid him Rs 20. He asked me for change, so i gave him Rs 4 after then again he was asking me for Rs 10. In that case i asked him,insted of...
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R
raghu2205
from Hyderabad, Telangana
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Improper Ticketing

Address:Karnataka

Hi,

I have booked the bus ticket on[protected] for the journry from Hyderbad to Hubli.
And at same time I booked for return trip as I avail 10% discount.
On tuesday as I went to bus stand the bus was cancelled due to unavoidable situation.Then I canclled tocket but I got less amount.

Intial cost of ticket from Hyderbad to Hubli=590
After cancellation I got = 535
Return trip from...
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M
midhunkn
from Piravam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus timings

Address:Ernakulam, Kerala

I'm a regular passenger in Aluva- Paravur route (Ernakulam Dist). Heavy rush inside bus comes at 7.30am to 9am and 5pm to 6.30pm. At these times, ksrtc officials run very few buses and makes travelling difficult to passengers . 5 or 6 buses will leave bus stand simultaneously. 2 or 3 buses among these may be vacant.
Handling too much people in a bus is very difficult to conductor and driver also. ATO's and other officers...
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G
gskallur
from Chennai, Tamil Nadu
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Driver mis behave

Address:Bellary, Karnataka

I was traveling from Kembhavi to Bijapur on 25 th February 2011 in the bus KA-34 F-392.

In between driver gave the bus to conductor to drive and also to his friends.

I have the photos of all the persons driving the bus. In one of the village near by Devara hipparagi one school girl just missed an accident, at that time conductor was driving. I asked the driver, but was very rude on me.


I...
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E
evranganadh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus conductor did not stop the bus at my endpoint for which I took an online ticket, ksrtc.in Mysore

Address:Mysore, Karnataka

I want to make a complaint on a KSRTC bus conductor who did not stop the bus at the passenger end point of my ticket saying that this bus don't stop there and he is not responsible for the ticket I took online with my end point. So what is the use of taking an online ticket by selecting end points and by paying extra service charges?

My PNR is J21905149. My service end point is Aiswarya Petrol bunk which comes after the...
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B
bnishanth
from Mumbai, Maharashtra
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KSRTC failed to refund

Address:Bangalore, Karnataka

Dear Sir / Madam

There were two failed transactions via the KSRTC website using my Corp Bank Debit card, transaction no OB3043488 and OB3043579 dated 16th Dec 2010. I've emailed KSRTC with the details and also my bank statement. However they have refunded only one of them and have kept mum over the second one. The amount is Rs.1014.00. Have emailed them 5 times now and nobody picks up the call at their number. I've...
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V
vksvijaysingh
from Tellicherry, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund issued for failed transaction

Address:Bangalore, Karnataka

Hi,

The below is the failed transaction detail which I made through ksrtc.in site <ebooking> for Airavat Bus.

OB Ref NO : OB3227382
Journey Date: 30/01/2011
Booked On : 28/01/2011

As specified in the site <Send a mail to [protected]@ksrtc.org quoting the KSRTC OB reference number or LOGIN ID & Transaction Date.> , I sent mail to [protected]@ksrtc.org br...
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S
Sitanshu Kumar Behera
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RE: Failure Trn amount refund.

Hi KSRTC,
on 31.12.2010 I have done 2 tran(862862 & 154433) out of 1 success & 1 failure still failure

trn amount is not returned to my ICICI CC a/c.
Pnr No- J21236196, Journey Date-02/01/2011, Booked On-31/12/2010

Thanks for cooperation & refund.
-Sitanshu...
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B
Babu Rajendra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount taken for failed booking due to timeout

Address:Karnataka

i have booked the ticket for Bangalore to prune on 29.01.11 ,during booking timed out ,the details are in failed booking history,but amount is transferred from my account ,i noted down the OB REFERENCE NUMBER,The number is OB3232249 amount is 926.and again I booked the ticket for my friend from my account and here with i am attaching bank details also....
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naidugardencity2007
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no facilities

Address:Bangalore, Karnataka

Sir
Daily 30 Buses dropping passengers & pick up from Naidu lay out at near chikkalasandra,Bangalore. This is good convincing for this surrounding people But here is no TOILET for
DRIVER&CONDUCTOR&PASSENGERS 30 BUSES MEANS Please can u calculate the crowd PLEASE COME & SEE THE PLACE WHO IS THE CONCERN OFFICIALS FROM KSRTC & one more thing please PROVIDE KSRTC RESEVATION COUNTER IN NAIDU LAY OUT BUS...
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