Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear Sir/Madam,

I had booked my ticket through awatar online from Bangalore to Bhadravathi on 5th Mar 2010 and for return journey from Bhadravthi to Bangalore on 7th Mar 2010. But both the trip were cancelled at the final moment, causing lot of inconvenience and frustration.
Could you please help me to fight with KSRTC on this?
I have used the following link to book my e-ticket.

http://www.ksrtc.in/AWATAROnline/br...

DO U HAVE ANY PROVISION OF FEEDBACK ON YOUR SITE?

I TRAVELLED FROM YOUR BUS NO, KA01F 8336 ON 3RD MARCH 2010 FROM BANGALORE TO MYSORE BY VOLVO BUS . TICKET RS. 240/- THE AC DID NOT WORK. IT WAS EXTREMELY SUFFOCATING. ALL THE PASSENGERS WERE UNHAPPY. THEY CLAIMED REFUND OF RS.100/- PER TICKET TO THE DRIVER.
IS THERE ANY POLICY FOR REFUND OF AMOUNT/ANY GRIEVENCE REDRESSAL MECHANISM?...

I was an unfortunate passenger of your KSRTC bus going to Gokarn from Hubli on 6th February 2010, of your HUBLI-TADRI bus. As per the scheduled timing, the bus should have departed at 8.30 A.M. from New Bus stand Hubli . When I reached Bus Stand it was 8.20a.m. I was told by the Plat form controller {superviser } that the said bus had left the bus stand .However he was kind enough to advise me to board another bus which was also going...

I did book a ticket online for[protected] from Kottayam to Bangalore.
My PNR Number was J16404710.
The Trip code was 1800KTMBNG. The service was cancelled [ I did get a news that the service happens only for Friday Saturday and Sunday]. I was not informed of the same. If a service gets cancelled I think it is the duty of the organization who had collected money to refund it and inform the customer.


I...

KSRTC buses are really terrible!!!
Even if you are traveling for 16-18 hrs keep aside this fact of comfort..be assure that u will suffer from conductors miss behasvious specially female passengers.

Last weekend while i was travelling from shridi to bangalore on KSRTC Ac volvo,the conductor dint bother wheather the seat was alloted to female passenger or not..he simply cared of boarding extra passengers on vaccant seats.He...

With such a sad and desparate heart am raising these complaint.
I had a train ticket from bangalore to thrissur on 12th feb and because of some pending work i was forced to cancel the ticket and book a ticket in kerala ksrtc bangalore scheduled at 7:30 evening.But in a hurry, i marked the boarding point as Bangalore instead of MADIWAL ST/JHNs stop.
I called up Ksrtc and the repective person too spoke very rough saying why can't...

Dear Sir

Sub: Suggestion to improve the services

I had booked reservation journey ticket no 16317324 with PNR no J 15170234 for a return journey from Sringeri to Coimbatore on 16/01/2010. We were on our onward journey to Sringeri on 13th night reaching Sringeri on 14th Jan 2010.

Here I must appreciate the conductor of the Bus who enquired about our travel plan, and gave us good suggestions to...

I had booked 4 tickets on 28/12/2009
from bangalore to madurai Journey Date : 06/01/2010
PNR NO :J15999515
and back from madurai to Bangalore Journey Date : 10/01/2010
PNR NO : J15999516
My Login ID : ananthbaghade

But had to cancel those tickets as we had dropped out plan, when i canceled the tickets it said , the amount will be refunded with in 7 working days, but the amount has still...

Sir, I happened to be a traveller on Wednesday 06 Jan 10 on a KSRTC bus plying from Arthunkal to Thoppumpady 1030 trip. (Cherthala Depot) After a particular distance the bus began to move through unknown route. When it touched the NH I asked the conductor to stop the bus to proceed my journey to Alappuzha. The conductor not only declined but behaved arrogantly even on the verge of abusing me. I could get the bus stopped after much hue...

Dear Sir,
In many Govt. buses people with mobiles playing songs with high volumes causing disturbance to fellow passengers. They are not using their head set. Each person belongs to different places play their regional songs. I am not saying wrong to listen the songs but they creating headaches to fellow passengers.

Please ask the conductors to warn the passengers who are playing songs without head phones.
br...

Dear Sir,

I had cancelled 2 tickets on 17-Dec-2009 which was booked online on 8-Dec-2009 from KSRTC (URL: http://59.162.166.116/AWATAROnline/). And till now the refund amount is not credited to my Credit card Account. PNR Numbers are: J15735965, J15736157. And there is not a reasonable and proper response from the KSRTC Customer Service Team.

After a lot of try i happened to contact a member from Accounts Section...

I MADE ON LINE TICKETING THROUGH ONLINE BANKING FOR BANGALORE-BELGAUM A/C SLEEPER TICKET, FOR 26TH DEC 2009. RS/-651 HAS BEEN DEDUCTED FROM MY ACCOUNT AND I DINT GET THE TICKET. I TRIED SEVERAL TIME VIA PHONE TO CUSTOMER CARE BUT THEY ARE NOT LISTENING TO M PROBLEM WHAT EXACTLY HAPPENED AND INSTEAD OF THAT THEY ARE DISCONNECTING/NOT PICKING THE PHONE IN BETWEEN THE TALK. ONE MORE OPTION THEY TOLD ME THAT I WILL GET MONEY BACK AFTER 3 DAYS,...

I had travelled from Sagar (Shimoga dist) to Bangalore on 18th Nov night. It was Ksrtc Rajahamsa bus.as it was wednesday, bus was damn empty, I was happy to find my own seat and dozed off. 1 hour later I could see bed bugs have taken over my body. It was so horrible and few o[censored]s talked to the conductor who argued saying bus is clean and he has never bitten by bed bug. Immidiatle one clever person who was travelling with us caught hold of...

I travelled to Bangalore on Monday, 30th November 2009, from Chennai. I booked the e-ticket through ksrtc.in at around 9 pm the previous night. I wasn't able to get a prinout of the ticket, I tried to search for a cybercafe in the neighborhood but all of them were closed before 9 pm, as it was a Sunday.

I tried to ask my friend to get it printed in his office but that couldn't be done too. I noted down my PNR number,...

Hi,

I had a very bad experience 3 weeks back.I am a software engineer working at banglore and my home town is kottayam.I used to go home in private buses,but unfortunately i booked ticket on KSRTC rajahamsa for the date NOV 6 ,2009 .We were a group of 4 collegues including a lady.We booked the ticket 10 days before the date of journey.Our boarding point was Electronic city and time was 7.30pm..We reached the place by...

Sir,

i have been deducted Rs 923 from my SBI Account while online booking the ticket.
Failed Booking details are given below. kindly revert back the deducted amount.

booking- airavatha volvo
date- 26.11.2009
booking reference number OB1612846
deducted amount - Rs 923
amt to be reverted- Rs 923
journey tiicket- bangalore to poona
status-- ticket not booked at all...

I am Sai Ranjan ,9th Standard student from sullia D.K , everyday in evening (@4.45pm) i come in KSRTC 'Suvarna Karnataka Sarige' Kasaragod-Dharmastala bus . that bus has 2 doors (automatic) , today i got seat at back seat , when my stop came i stood near door and called conductor to stop the bus , he put whistle , and bus stopped , the driver haven't opened the back door , i said him to open it at that time he said 'i...

I had booked a ticket from Chennai to Bangalore on Airavat Volvo class through online booking facility. Due to unavailability of printer in my neighborhood, I took the PNR and ticket details with me to the bus stand for taking a ticket printout. But at the reservation counter, I was not provided with any printout and was asked to buy another ticket for booking on the same seat that was originally assigned to me through online booking. Pls...

Sir,
I have been using the KSRTC bus service for my travel to office from Choultry circle to LNT, i find the timings of the bus is not proper, usually 3-4 buses comes together and some times bus not comming for more than 30 mins even in peak office hours. Same way some of the buses are not reaching LNT gate, they turn in infosys gate which make it inconenient for most of the passangers waiting for bus infront of LNT, considering...

Bus comes in same times, some times non availability of bus for longer time, taking huge time in issuing of tickets, as well bus not reaching LNT some times in the night making it inconvenient to the passengers....