Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

hai i booked 2 tickets from chennai to bangalore online and the tickets booked from my credit card but amount as been deducted but i did not get the tickets 2 mail so please do the needful and oblige my ksrtc refrence no.0B1046042...

sir,
This is to bring to your kind notice that, an esteemed organization as the KSRTC, should include online booking fecility for senior citizens also, since one can book the tickets only in majestic in bangalore currently, elsewhere the provision is not made to book online tickets for senior citizens.i request to kindly facilitate senior citizens to also book online tickets near to their homes, or anywhere in the city....

i have booked six tickets from trichy to mysore on 22/04/2009 through online. They debited the amount from my account.but at the final stage the ksrtc server display some error message. "your ticket is not booked" Then i make a call to the enquiry no in banglore. they said you book new tickets and travel. and not respond me.They not care about my money. i loss Rs 900.KSRTC IS WORST. don't book online tickets....

Kolhapur to Bangalore Airavat Volvo KSRTC service which starts from Kolhaput at 6.30 PM, is all the way corrupt.

Counter at KOlhapur which is supposed to help get KSRTC is corrupt. They demand more money to get ticket particularly on Sunday and long weekend. They do have ticket some how but not for regular price.

Conductor Kumar, is abusive, not helpful to the paseengers. And corrupt. For mango box, he chanrged...

Today 23 rd May 2009 KSRTC bus no. TP 978 started from Chalakudy depot to
Ernakulam not stopped at karayamparambu on my request.
Hence i could not reach my destination in time.let me know whether
there is request stop at Karayamparambu for fast passengesr buses

Bus no. :TP 978
Ticket no.:[protected]CHALAKUDY TO ANKAMALY)
Time :9.[protected]

Yours truely
ABDUL SALAM...

I am frequent traveller between Gulbarga and Hyderabad and i feel sorry for the state of the buses that are put to service on this route. Every now and then buses break down causing inconvenience to the passengers. Take the case of my travel in MAYURA EXECUTIVE(A/c bus between gulbarga and Hyderabad) yesterday(20th may, 2009). The bus broke down and the driver/conductor did not seem to care about it as though it was not new to them.The worse...

Through this forum I want to bring to notice the gross negligence on the part of KSRTC when it used an unskilled regular bus driver to drive the sophisticated Volvo bus as its Airavat service from Bangalore to Mangalore.
This driver lost control of the bus and hit a stranded truck on the road as a result of which a wooden log entered the bus from the right side and exited from the left, killing atleast 5 passengers and maiming so many.br...

Hi,
I booked a ticket from Palghat to Bangalore on the 8th of april and the date of travel being 13th of april.

The amount got debited from my credit card and the ticket was not booked.

Repeated emails to [protected]@ksrtc.org was useless as they give a standard reply and finally they gave a number to contact for refund and when contacted they dont respond properly and being shuttled from one number...

KSRTC Meghdoota A/C bus from Belgaum to Bangalore on 3rd May 2009 which was scheduled to depart at 9.00 p.m. left at 9.45 p.m and was waiting for some special guests.

Had to insist on the Controller at the bus stand to sign off the bus... and this bus reached Bangalore on 4th of May 2009 at 9.50 a.m in the morning. A delay of 4 hours that caused all the commuters a great deal of inconvenience.

Will the KSRTC...

This is a complaint against the Volvo Registration number being KA - 01 F - 7826.
This is a volvo which was coming to Mysore from Bangalore.
The time being 6:30 PM in the evening on[protected] near Maddur.

The complaint is against the driver for EXTREME NEGLIGENT DRIVING, which could have led to a major ACCIDENT costing SEVERAL lives.
If I had not applied the breaks at the right time, there could be a major...

The below mentioned is the ticket booked by me on 17thApr09, and the departure date was on 19thApr09 & on 19thApr09 i went to my pick up point & showed the ticket to conductor but even after my reservation for that particular seat that conductor had already sold it to some other passenger, and when i asked for my seat...He told me that this is not the bus of your ticket and when i asked him to show the total reserved passenger sheet...

Hi,

Below is the mail complaint sent long back, no reply.Every one seems to be busy with the ELECTIONS.



from farooq iqbal <iqbal.[protected]@gmail.com>
to [protected]@karnataka.gov.in
cc [protected]@kar.nic.in,
[protected]@karnataka.gov.in,
[protected]@ksrtc.org,
[protected]@ksrtc.org
date Sat, Apr 4, 2009 at 11:02 PM
subject Complaint -Driver & Conductor-Kolar...

Respected Sirs

I would like to register a complaint on the TRIP CODE : 1917CDPBNG, PNR No J12709499. Below are my complaints

1) I had booked seat numbers 10, 11 & 20 but when I tried to approach the seat, the bus conductor had already placed some one else in the seat and asked us to take 1 seat at the last of the bus. The conductor tells that he doesn’t know where does the seat numbers fit into.br...

If we have to travel in rajahamsa bus then we have to be ready to be bitten by bedbugs in the entire journey.Bedbugs travel for free with us through out the nite sucking our blood.Please do some thing on this.Journey becomes so horrible, even after paying so much....

Dear Sir
I (H.S.Sridhar) was booking 3 tickets online booking to & from Chennai for 21st & 22nd March 2009.

After the complete entry and confirmation of payment through citibank Credit card, the operation aborted without giving any details. Also I did not get the ticket confirmation. Whereas amount of Rs.1557-00 has been debited from my Citibank card No.[protected] on 16.03.2009 and reference number for...

On 30/3/09 I purchased 2 tickets in Pondicherry for travel to Bangalore on 12/3/09 by KSRTC Volvo bus for which the normal charge per head is Rs 510. Howver I was charged Rs 540. On questionong, I was told that the extra is because of the travel day being Sunday and there is heavy rush on that day. This extra, I am sure, is being charged illegally. KSRTC may look into the matter in time or else it may become worse for the Corporation at the...

Enroute from Bangalore to Puttaparthi, all the KSRTC buses stop at a food joint called, "Sowmya Sagar".
The cashier is having a regular habit of charging exorbitant rates for the poor quality food provided, and thus exploits the passengers; who have made several complaints to the drivers to stop at some other joint; or to avoid the stop altogether. But all are unaddressed for whatever reason.
He is in a regular habit...

Dear sir
I had booked the ticket to putparthi on 2nd march 2009 travel date 7th march 2009 through online booking (http://www.ksrtc.in/AWATAROnline, user name;- gopala1978), when I booked the ticket I did not get any confirmation from the online form but the amount of Rs.1112 had been deducted from my credit card, I called the customer care regarding the refund procedure they intimated me to send mail to [protected]@ksrtc.org with...

I booked a ticket from bangalore to hyderabad on jan 11th 2009. till date i din't recieve any refund or status on refund. site just shows cancelled ticket. This is very embrassing. whom do i need to ask if refund is atleast in process...

Sir,
On[protected] I was traveling by Mysore, KSRTC bus upto Harihar. Then before that I had taken a reservation ticket upto Harihar. But the conductor of the Bus did not help me out or did not clarify regarding that, he said he is no where concerned and again I had to take a ticket upto Harihar from Mysore. I paid before that Rs 435.00 for the same route. I later had to take a another ticket as was said by the conductor by paying...