Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

SIR BANGALORE TO KODAIKANNAL & KODAIKANNAL TO BANGALORE BUS PLEASE ARRANGE BOARTING POINT SALEM

Problem in not only this bus. conserned depertment investigate problem in other bus and try to solve it.

Yes.I too was travelling on this route in the last month ...and the conductor was sitting and advising this driver who looked 45 + and couldnt see properly at night.When asked, the conductor said he was Rajhamsa driver and so he was advising.When i said I will complain, the driver started scaring us with bad driving and aggressive overtaking...so i kept quiet...when i alighted at kankanady...the driver says ..."Never piss off the driver!!"...i took the flight back to bangalore!!

I completely agree with you, BMTC still have dirty politics in judging the right person for the right job, shud sack the people responsible for such incident and shud be stoned to D*****, Third grade B*****.
I've lost hopes in indian govt. M*** [censored] if they wanna drive BMTC like racing cars, how the Hell they get their licence for such critical job. Forget it maaan its a big loop with a bunch of [censored] around...

Karnataka State Road Transport Corporation - KSRTC — No refund received!

Sir, I applied for the post of class3 division of advatise 4/2007 through online, but i did not receive any interview letter I sent all the records i,e 150Rupees DD. My application No is1815. please send message for this.

sir,
while going through the Timings and Bus fare for all the services rendering from Bangalore to other destination , i feel bus fare is not updated.

eg. bangalore to mysore express fare is showing Rs. 52/-

please take necessarry action

manjunatha.m
KGF

KSRTC, Volvo — complaint regarding E - ticket - condutor refused to take E t-cket

i booked a ticket for my relative ( bhavna ) to travel from chickamagalur to bangalore

conductor refused to take the ticket as it was booked by me (Shubhakara) and passenger was she ( bhavana)

eventhough her name was present in the ticket and she showed her ID card, just because it was booked by some other person

then she took new ticket and travelled, ticket detailes are attached, now i cant cancel the ticket because bus has already started

Please take action on such incidents and please review your process

regards
Shubhakara

KSRTC — Poor Website

Hi,

The KSRTC Website is always not working, When ever you try to book online tickets
the site will show server busy. Since from past six months the same problem is happening. Kindly look in to that and make it user friendly.

ಸಂಭಂದಪಟ್ಟವರ ಗಮನಕ್ಕೆ,

ಮಾನ್ಯರೇ,

ಕೆ.ಎಸ್. ಆರ್.ಟಿ.ಸಿ ಮತ್ತು ಬಿ.ಎಮ್.ಟಿ.ಸಿ ಬಸ್ಸುಗಳಲ್ಲಿ ಹಿರಿಯ ನಾಗರೀಕಕರಿಗೆ ಪ್ರಯಾಣ ದರದಲ್ಲಿ 25 % ರ ರಿಯಾಯಿತಿಯನ್ನು ರಾಜ್ಯ ಸರಕಾರ ಪ್ರಕಟಿಸಿ ರುವುದು ಶ್ಲಾಘನೀಯ. ಪ್ರಯಾಣ ಸಮಯದಲ್ಲಿ ಹಿರಿಯ ನಾಗರೀಕರು ಯಾವ ತರಹದ ಪುರಾವೆಯನ್ನು ಕೋಡಬೇಕಾಗುತ್ತà�...⇄ ಎಂಬುದು ಗೊಂದಲದ ವಿಚಾರವಾಗಿದೆ.
ಸಾಮಾನ್ಯವಾಗಿ ಲಭ್ಯವಿರುವ ಫೋಟೊ ಇರುವ ವೋಟರುಗಳ ಗುರುತಿನ ಚೀಟಿ, ವಾಹನ ಚಲಿಸಲು ಇರುವ ಲೈಸನ್, ಪಾಸ್ ಪೋರ್ಟ್, ಇನ್ನಿತರೆ ಪುರಾವೆ ಗಳನ್ನು ಬಸ್ ಕಂಡಕ್ಟರುಗಳು ಅವುಗಳನ್ನು ಒಪ್ಪಿಕೊಳ್ಳಲು ನಿರಾಕರಿಸುತ್ತಿ�...⇄ ಮತ ಚಲಾಯಿಸಲು ಸುಮಾರು 10-12 ಇಂತಹ ಪುರಾವೆಗಳನ್ನು ಕೋಡಲು ಸೂಚಿಸಲಾಗಿತ್ತು...⇄ ಹುಟ್ಟಿದ ತಾರೀಕು ಇರುವುದರಿಂದ ವಯಸ್ಸನ್ನು ನಿರ್ಧರಿಸುವುದು ಸುಲಭ. ರೈಲಿನಲ್ಲಿ ಪ್ರಯಾಣಿಸುವಾಗ ಈ ತರಹ ಪುರಾವೆಯನ್ನು ಕೊಟ್ಟರೆ ಒಪ್ಪಿಕೊಳ್ಳುತ್...⇄ ಸಮಾಜ ಕಲ್ಯಾಣ ಇಲಾಖೆಯಿಂದ ಕೋಡಲ್ಪಡುವ ಗುರುತಿನ ಚೀಟಿ ತನ್ನಿ ಎಂದು ಹೇಳುತ್ತಿದ್ದಾರ�...⇄ ಅದಕ್ಕೆ ಸಮಯ ಮತ್ತು ಹಣ ವ್ಯಯವಾಗುತ್ತದೆ...⇄ ಒಬ್ಬ ಸಾಮಾನ್ಯ ಪ್ರಜೆಗೆ ಇದೆಲ್ಲ ಮಾಡಿಸುವುದು ಸಾಧ್ಯವಿಲ್ಲ.ಸಂಬ...⇄ ವಿಚಾರಿಸಿದಾಗ ಸರಿಯಾದ ಮಾಹಿತಿ ಸಿಗದಿದ್ದುದರಿಂ...⇄ ಈ ಪತ್ರ ಬರೆದಿದ್ದೇನೆ. ಇದರಿಂದ ಅನೇಕ ಜನರಿಗೆ ಉಪಕಾರವಾಗಬಹುದà³�...⇄ ಸರಿಯಾದ ಮಾಹಿತಿ ಕೋಡಬೇಕಾಗಿ ವಿನಂತಿಸುತ್ತೇನ...⇄
ನಮಸ್ಕಾರಗಳು,

ಕೆ.ಎಲ್.ವೆಂಕಟ ಸುಬ್ಬಯ್ಯ.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
ಗೆ,
ಮಾನ್ಯ ಸಂಪಾದಕರು,
ವಿಜಯ ಕರ್ಣಾಟಕ,
ಹಾಸನ ೫೭೩೨೦೧
ವಾಚಕರ ವಾಣಿ ಯಲ್ಲಿ ಪ್ರಕಟಿಸುವ ಕೃಪೆಗಾಗಿ,
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
ನಂ ೫೮ ರಾಮಕೃಪ, ಗಣಪತಿ ದೇವಸ್ತಾನದ ರಸ್ತೆ, ಅಂಚೆ ಮತ್ತು ತಂತಿ ಬಡಾವಣೆ, ಹಾಸನ ೫೭೩೨೦೧

ದೂರವಾಣಿ 245655.[protected],

KSRTC Ticket — Deducted money twice from Credit card

Hi,
I made a reservation from Bangalore to Hyderabad for 28th December night on 23rd December.
The first time when i tried, it said the transaction was not successful. So i gave a second attempt.
And the second attempt was successful. But when i saw my credit card statement, it shows the amount to be deducted twice.
The PNR: J11645888

KSRTC — Money not Refund

I tried to book a e-ticket on 21-01-09 from bangalore to Pune thro' KSRTC's website using my ICICI Internet banking facility.

The amount Rs.960was deducted, from the ICICIaccount, but the ticket couldnot be booked and the "transaction Failed" message was displayed.Even their was no booked tickets shown in my booking history.

I thought the amount will be repaid to my account, but till now nothing had happened.

I've sent many mails till now to them, but did not get any reply till now. It's really frustrating.
Moreover over phone they are not responsing properly.

HI,

Iam trying to get an Online account with ksrtc.But server always shows login failed.Please look into this.


Thanks
Shaji

KSRTC — Misbehavior of conductor & driver

Hello,

This is Shiva, I am from Bangalore. This incident happened to me while returning from Kukke Subramanya on May 2 2009. Me and my friend were waiting for Bangalore bus as we had to go to Hassan. Then one Rajahamsa bus came to the bus stand [ KA-06 F 0476] bus belonging to Tumkur depot. While boarding into the bus, the Conductor asked where we are going? We said we have to go to Hassan, then the driver said rudely that we cant board the bus as he wants only passangers going to Bangalore.
How can they behave like this? I dont know whom to ask so lodging complaint here, hope somebody takes care of this. This incident took place at 10.15 AM on May-2-2009

i think ur wife is ugly looking or u r a poor looking guy.
go by some express bus man

h ah aha haaaaaaa this is karnataka man, u deserve it

These KSRTC officials are looting peoples money. I lost rs.1299/- from my credit card though the transaction was not processed. It is highly frustating such a robbery is going thro the government.
There is no reply from [protected]@ksrtc.org . When I call a given no, they again give some other no and the chain goes which finally ends in a unanswered number.

KSRTC — KSRTC Refund Issue

I have booked KSRTC Online ticket on 07/05/09 from Bangalore to Madurai. My ammount is deducted from ICICI - 1323.00 but i could not get ticket. I sent mail KSRTC reply back send me userId details. I sent him after that no reply. Till now not refunded money. I sent reminder mail many times but they didn't reply.

I have completed my SSLC and JOC (diploma course) and I know computer knowledge like excel, DTP, power point etc. At present I am working as Admin Executive in Software company in J P Nagar 3rd Phase Bangalore 78. I am searching JOB in KSRTC my contact number is [protected] I hope you will do the needful. Please send me the application to my email ID [protected]@lycoscom and ravikumar.[protected]@gmail.com


Thank you


Your faithfully
Ravikumar

Hi,
I agree with Firoz,

I booked a ticket from Bangalore to Chennai on the 26th of May for travelling that same Day.

The amount got debited from my credit card and the ticket was not booked AS well.

I have been Repeated emails to [protected]@ksrtc.org was useless as they give a standard reply and finally they gave a number to contact for refund and when contacted they dont respond properly and i lost 462 Rs.

Looks like this a standard ways of steeling money from people. Its a Great shame on KSRTC...

Reads please don't book you Tickets on line with KSRTC...

And lose you money like what happenned to us.

regards
Madhukaran

Sir,

Sub : online booking refund

I booked a ticket from Bangalore to Hyderabad on the 28th of May and the date of travel being 28th of May 2009.

The amount got debited from my credit card and the ticket was not booked.

Please refund my amount as soon as possible

Thanks & Regards

P.Irudayaraj Emmanuel

Dear Mr. Kumar,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ksrtc online booking — online booking refund

Hi,
I booked a ticket from Palghat to Bangalore on the 8th of april and the date of travel being 13th of april.

The amount got debited from my credit card and the ticket was not booked.

Repeated emails to [protected]@ksrtc.org was useless as they give a standard reply and finally they gave a number to contact for refund and when contacted they dont respond properly and being shuttled from one number to another and finally they requested to email again and this is going on and on.

Government should take responsibility of such irresponsible behavior of officials.

Regards
Firoz

KSRTC Bus Service — Bus Not Stopping in the Bus stop

The KSRTC bus no: RT512, Trivandrum to Perumathura, is not stoping at the Chackai ITI stop even after frequent request.Most of the Students of Chackai ITI are carrying concessions issued by the KSRTC. There are only few buses in this route.
We the students of Chackai ITI request you to please accept our grievience.

I had tried to book a ticket for me 28/5/2009 to Hyderabad by AiravatthVolvo for journey on 29/5. the ticket not issued, so again I had booked the ticket, . but my credit card amount for Rs.712 and again Rs.712, was deducted on the 28/5. the transaction number of Citi Bank Master Card [protected]. The total amount charged is Rs.1424. The Statement of CITI Bank Master Card shown the deducted amount.
Could you pls help me to get the refund for Rs. 1424.
thanks

I booked two tickets from chennai to tumkur on24.06.2009. Date of journey on 26.06.2009. As the transaction is failed, i request you kindly to refund the detected amount

Hi
i had booked a ticket from bangalore to kolhapur and KSRTC booking history showed no tickets booked

however i was surprised to see a debit of 1392 in my account even though the status in the KSRTC site showed no tickets booked

Can some one help on this issue

Thanks
Rajan

Dear Sir,



I tried to book a bus ticket (KSRTC – Airavat) Chennai to Bangalore on[protected] through login Kini_gk.



While booking the ticket I used my credit card NO:-[protected]. Unfortunately the ticket was not booked but the ticket amount Rs.585/- got ducted in my credit card account. I checked in booked ticket details in KSRTC. There is no ticket booked on this credit card.


Due to that I wrote a mail to ICICI Bank. They given reply the refund amount KSRTC to be settle to ICICI then they will refund to me.


Plz find the given below attached & do the needful for refund my money of Rs.585/- immediately.



Regards,
M.Robert Robinson
Mobile:-[protected]

Even I have faced this problem. I have been charged by KSRTC twice and there is no response from them, inspite of sending repeated mails to [protected]@ksrtc.org.

Is there anyway to track KSRTC reference no online???

:(

Online reservation for three tickets from Chennai to Mysore for 19/07/2009(Aihravat) was made on 16/07/2009. Before the transaction completed there was an booking error and the ticket was not booked however the amount has been deducted from the account and has not been refunded. Payment was made with ICICI debit card. help me out with this issue.

KSRTC — Problem in REFUND

I had booked in KSTRC BUS Service from KODIAKANAL to BANGALORE on 16th Aug departure time 18:47, trip CODE 1847KDKBNG

First BUS Tyre got puncturted after the GHAT section was completed, he replaced the type and started the journey. Once again at 2 AM in the middle of the night the BUS BROKE DOWN completely.

The Driver in the BUS approached the passengers and told BUS is broke down and that you may take any BUS and go to bangalore and that your tickets would be refunded once raeach bangalore by SHANTINAGAR BUS STOP.

All the passengers were dumped into any bus of KSRTC which was comming to bangalore like donkeys. Passengers had no other choice than come by standing or kneeling.

After we come to bangalore and approach SHANTINAGAR BUS DEPO they say that the tickets will not be refunded because you have come by KSRTC buses.

But my compliant is that we had payed and booked for sitting and not come standing and dumped into busses like donkeys.

Is there any justice to common man in INDIA. Is KSRTC friendly when it comes to disaster handling. Is there some one listening...

Dear Sir,

Subject:Reservation facilty from Raichur to Mangalore for Airavath Volvo bus trip code:1701HYDMNG -Reg
The reservation facilty for booking tickets from Raichur for the subject service has devoloped some technical problems in the server system. Please arrange to rectify the same as we could not make reservations from Raichur for past 20days.
Thanking you
Narasimha Reddy Elluri

our pnr no j14582126 frm chennai to banglore on 04/9/2009.we were not able to traval because we were not having the identity proof so i request u to do the needful.

KSRTC — Money refund delays

Dear Sir

I tried to make an online boking from Bangalore to Tirupathi through KSRTC website. First time the money got deducted but tickets were not booked.

I made a second attempt , this time through my SBI online account, but again the same has happened. Amount deducted is INR 1292.

There is no response from them inspite of sending reminders. Its been 10 days. There has not been a single acknowledgement of the issue.

Transaction reference details are as follows:

Reference Number: OB1529712 [Amount debited is 1292].

Reference Number: OB1529174 [Amount debited INR 528.

Thanks in advance for the help

Ashok

KSRTC City Bus — Corrupt Driver

Hi,
It is such a dismay to travel in KSRTC and BMTC buses these days , I think the system's corruption level has reached its heights.Something needs to be done to handle this, dont know whether the transport minister is doing anything to handle this.
I am a regular commuter of KSRTC and BMTC buses. I commute to and from my office which is in binnamangala, i have been facing problems with the bus conductors in terms of their behavior and the fraud they do to the commuters. I have had a tit wid one of them very recently on this. He almost became violent.Today again such incident happened.
I boarded the bus from Benninganahalli , asked for the ticket, the driver(who is also the conductor) gave me an already used ticket(identified because it was already torn). I refused to take that and then after lot of arguments he gave me another ticket,he wrote the balance on it.How can he give an already used ticket ?
To my fortune i noted down the ticket number , because i knew he is going to do some foul play later.
And there it is , after getting down from the bus, the ticket i got from the driver which he gave me with the balance was a different one.What is this happening, they are corrupt to such extend that for 1 or 2 rupees they will sell their moral values ?? They are not better than the beggars on the street.

Please note down the bus no and other details

Bus number : KA-01 FA-187
Ticket Which was alloted to me before : G[protected]
Ticket which he changed while returning me the balance(The fraud) : G[protected]
Date of travel : 23/11/2009
Place of Boarding : Benninganahalli
Place of Drop : Binnamangala


I firmly believe that if each citizen does his or her bit, we surely can make a difference, i am doing it here.Please the system also needs to respond and do its bit.

Regards
Priyadarshini Nair

I not personally came across the above said incidents, but I am would believe that because I have my own experience to prove they are corrupt. I say this because, I regularly see that many conductor would ask you for 2-3 rs less than the actual amount of ticket by not issuing the ticket.

I have denied this all the time and demanded them for the ticket, obviously here I would have to pay the right amount, here he would say he has no change (just a trick). But, to the worst part of it, I see many of them do accept this and travel happily(I hardly see any checking in Bangalore, does the concept is here or not). Ultimately at the end the conductor is looting all the money (for eg 5 * 100 = 500/day) which is TAX free, all of his own. I am really condemn this activity.

Adding to this, we say lot of safety precautions to be taken while driving, but i don't understand the concept of having the driver cum conductor role, where many time they issue ticket while driving, which involves lot of risk. On the other way it also delays compared the commute time for the passengers, which is bearable but not to the safety.

I really don't know would this reach authorities and there would be any action for this/ or this is known well know and neglected issue ;).

Dear Sir,

I had cancelled 2 tickets on 17-Dec-2009 which was booked online on 8-Dec-2009 from KSRTC (URL: http://59.162.166.116/AWATAROnline/). And till now the refund amount is not credited to my Credit card Account. And there is not a reasonable and proper response from the KSRTC Customer Service Team.

After a lot of try i happened to contact a member from Accounts Section in KSRTC and on thursday(31-Dec-2009) i was informed that by monday(4-Jan-2010) the refund amount will be credited. But it has not happened. And now i have been trying to contact the Accounts Section and nobody is picking up the call. I have been keep on mailing the online refund email contact at KSRTC and they are not at all responding. Yesterday the address got invalid it seems the my last mail was not delivered.

I have been calling the KSRTC Customer Service numbers and there are not proper response. The only thing that is happening is that my Mobile Bill is increasing and for what good?

I have been using the KSRTC Bus service and i was satisfied with their Bus Service. But now i have lost all hope and i feel that they have completely lost their Dignity. Although i will keep trying to get my refund amount from KSRTC back i would request you all to never to use the Online Booking facility of KSRTC.

Thank you.

With lot of disappointments,
Vijith PV

HI All,

I have booked a ticket through "KSRTC.in" for travel from bangalore to chennai in Airavat Volvo bus on 4th Jan 2010 for tavelling date 17 Jan 2010. My Booking reference id is OB1727043. Amount has been deducted from my account but no tickets has been issued. I have called customer care 6-7 time but they are responding at all.Also I have sent a mail also to [protected]@ksrtc.org but its getting failed and return message is no mail id exist under this name.

Could you please help me getting my refund from KSRTC of 585.

Thanks,
Deepanshu
Mobile : [protected]

KSRTC — RESERVATION COMPLINTS

Driver not allowing me in bus without printout of ticket even though shown soft copy with id proof at last demanded me to purchase new ticket

Bus no.KA.09 F-4325, Bus Root is From : KumbaKonam To Mysore, I am Travel From Chamarajanagar To Mysore Time : Early Morning 05.30am Counductor is mis behaveing to me

KSRTC — Online Refund

I have booked ticket on 10th March 2010.
Date of journey was 16th March 2010 from Mumbai to Bangalore.

The following 3 transactions failed.
OB1914673
OB1914679
OB1914867
I am writing mails to [protected]@ksrtc.org.
They said me o contact on the following numbers
[protected], 22221321, 22221332 and 22221128 Extn
283

but no one picks the phone and hepls.

Please let me know how can I get refund for the failed transactions.

Regards
Amit Kumar
[protected]

I think u r mistaken with the number . RT 542 is the perumathura Trivandrum bus. RT 512 is a minibus which is now scrapped. Those buses wont stop at required stops only when the buses are running overloaded.

KSRTC should come to an end of its cheating activities by duping people through e-mail transactions.They must provide some system to issue complaint nos.in such cases where public suffer for their hard earned blocked money with KSRTC and there must be provision of tracking the status of complaint.KSRTC general manager required to have a glance to the bunch of incompetent staff sitting around him.

S, M.Sharma
mob.[protected]
Mail : surender.m.[protected]@gmail.com

KSRTC — money refund

i booked a ticket for a bus from KSRTC i got deducted my amount but ticket did not get pnr no:j13565089 so please refund my amount

Dear sir,

please refund my amount my A/C .

my transaction id 0B2525910

Regards
shashidhar
[protected]

Amit, i have faced the same issue of money not refunded for a failed transaction. I have mailed them 5 times and spoke to them on phone, but no action have been taken. On phone they told me that the money would be refunded in mynext credit card billing, but nothing happened.

Do you have any contacts (email, phone) of the higher authorities? we can escalate this matter.

Yes, I always believed that KSRTC Airawat services was the best. When I had to book my tickets to CHennai from Bangalore (3 tickets-total cost of Rs.3030), the ticket cash was debitted but ticketting failed, for which there was a prompt instruction saying that an email to [protected]@ksrtc.org would solve the issue. My belief got stronger when I received an immediate response to my email that the cash would be refunded!! But there after, NOTHING has happened... Its extremely disgusting to see that a Govt firm like KSRTC fools people this way.. Although so many complaints are registered online, I dont think there is anyone who is even monitoring and making sure that complaints are paid attention to and sorted out.. I travel a lot using KSRTC Airawat and I have seen that they take utmost care by asking for feedback.. But its astonishing that they really dont care about the refund issues. Im sure this is not a rare problem. In a day, I guess there would be atleast 1 such incident happening.. In that case, is it that, all such cases are ignored?? If so, where is the accounting for all these 'looted' money??? Its been 2 weeks of wait now and it seems futile... So, the only solution that is ringing in my mind is 'approach Consumer court'..

Sumanth
sumanth.[protected]@gmail.com

Karnataka State Transport Corporation (KSRTC) — Poor upkeep & lack of hygiene

As a regular traveler I want to make this complaint to the person in charge o[censored]pkeep and maintenance of Volvo buses in KSRTC.
I traveled by KSRTC Volvo bus between Panaji (Goa) and bangalore.on 15th December 2010, bus leaving Panaji at 1905 hrs. The trip code given was 1905PNJBNG. I was holding the tickets for seats 5 & 6. I want to make the following complaints:

1. Interior of the bus was dirty. It appeared that it was not cleaned for a long time.
2. The seats were filthy and the seat covers were torn and were not washed for a long time.
3. The fleece material given to the passengers to cover themselves during travel were smelling and were not washed for a long period.
4. I was ashamed when I saw the conductor wipe his shoes with a fleece wrap meant for covering by passengers against cold.
5. I was deeply disheartened that having bought the bus at a very high cost KSRTC is not maintaining the vehicle. The upholstery is torn and dirty with grime and dirt everywhere.
6. My earnest request is that the KSRTC should make some one accountable for maintenance and during every trip there should be certification from some of the passengers on the condition o[censored]pkeep etc in the same way it is done by the Indian Railways.
7. What I have stated above is constructive criticism to improve ourselves.
8. I request the authorities in charge to take note and do the needful.
Wishing the KSRTC all the best.
S. Ramadurai
The passenger who felt ashamed

KSRTC — Money deduction for unprocessed online booking, not refunded.

Dear Sir/madam,

I am Vishwanath. I had tried booking a ticket on 29th of Jan 2010, wherein the amount was deducted but there was no corresponding booking of ticket for the same. I had been trying different options to get this refunded by calling the customer care & by mailing them, but ended up with no action on the same, though they had sent a mail promising to refund the same. I would like to lodge a complaint for the same.
The transaction screenshot is aatached with the Complaint.

Thanks & regards,
Vishwanath.

Hi,
I booked ticket for to and fro b/w Mangalore and Bangalore on 7/02/2011 and my transaction ID is OB3271005. The amt. is Rs. 1108/- . Amount is deducted but tickets are not booked. Please help me to get my money back.


Lakkappa T
DKMU,
Mangalore
Cell- [protected]

similar problem i m facing now. Pls advice how to get my money back?

regards,
Rajesh

Hi i am Achuth Rao working in Cognizant Chennai, i was travelling from chennai to bangalore on 4 mar 2011 n i lost my wallet in the bus, it had my debit cards n 700 cash with many important documents, i thought it is lost but the next day the bus driver Mr L Dominic had found ny wallet n informed me he had found it n ll return it, i collected it on 6 mar in bangalore from him and all my documents were safe.I would like to thank L Dominic n KSRTC for their service.

sir,
i booked a ticket for a bus from KSRTC i got deducted my amount but ticket did not get pnr no:OB3480898 so please refund my amount

with regards
Nagarur. Naresh
Bangalore
ph-[protected]
Account No.[protected]

sir,
please refund my amount...

Sir,

Sub : online booking refund
Reference no. OB3480898,
SBI ACC. NO[protected]

I booked a ticket from Bangalore to Adoni on the 27th of March and the date of travel being 2nd of March 2011.

The amount got debited from my credit card and the ticket was not booked.

Please refund my amount as soon as possible

Thanks & Regards
N. NARESH
[protected]

KSRTC — bus broke down and made to wait for 7 long hours in night

I (with family) was travelling in Bangalore->Sringeri KSRTC Rajahamsa bus on 06/05/2011. Booking PNR number is J23239122.
Bus brokedown 18 Km from Kunigal at 11:45 PM. We were made to wait on the highway till 7:00AM next morning.
We faced a lot of problem because of this.

OB #: OB3789135
DOJ: 27/05/2011
From: BANGALORE
To: OOTY
Booking Date: 18/05/2011

Please refund my amount ASAP.


Thanks
Puneet

Even mine is also same case. Yesterday[protected] i tried to book a seat of Rajahamsa which is going from Bangalore to Dharmastala. Amount got debited from my account but finally i didn't get that seat... Atleast KSRTC management should have some common sense to refund the amount when they can't provide the service properly..
Any info regarding can contact : [protected]@gmail.com

KSRTC — ticket not issued

bus was every day going to chikodi to bagalkot in eveing time 6.45 time,that time bus is all sets ful because that time bus not available in chikodi bus station so cunductor jamakhandi bus cunductor is not issued for ticket for som customer, so please informing jamakhandi all cunductors ,that person is most of the passengers cash collect but ticket not issued,

thanku
mahesh n
[protected]

OB Ref No. OB3936011
I have booked an e ticket on June 12, 2011 of KSRTC Volvo Airavat, Mangalore to Poona (Pune) for journey date June 13, 2011. The booking was failed initially and the charges Rs.1449.00 debited to my credit card.
Sending emails repeatedly to [protected]@ksrtc.org, but they are not even responding to my mail.
please help to get the refund at the earliset

Anjeeve George

I have booked an e ticket on Oct 04 2011 of KSRTC semi-delux, Poona (Pune) to hubli for journey date Oct 04, 2011. The booking was failed initially and debited to my Debit card. And my username is basangouda.i, transaction date is 04/10/2011

KSRTC — Online refund

I have booked an e ticket on Oct 04 2011 of KSRTC semi-delux, Poona (Pune) to hubli for journey date Oct 04, 2011. The booking was failed initially and debited to my Debit card. And my username is basangouda.i, transaction date is 04/10/2011

I have book the ticket from Bangalore to Raichur still not get any message to my mobile, Number is [protected] please
send the message in my mobile Confirmation of ticket

KSRTC — Money not refunded for cancel ticket

Hi,

I have cancelled my tickets from Bangalore to tirupathi on 18/10/2011 and still the money is not credited. when i call the customer care no one is lifting the call. I don't know whom to complaint also as no one is responding to the calls and even for the mails also.

Pnr numbers of the cancelled tickets : J26136285 and J26136090

Can you please look into this.

KSRTC — refund money

i have booked one from bangalore to chidamdar on 1/11/2011 online but it was not properly booked and my money was reduced from my canara bank visa card.i did not get any reservation , so i want back my money.
reference no. of ticket-OB4796651
Passenger name-K.A.SATYAN
email id-kumar.[protected]@gamil.com
mobile no-[protected]
amount reduced from acount-530/-

KSRTC — Service cancellation refund is not given

Dear sir,

I have booked a ticket from Mangalore to Hyderabad on 5/10/2011 in karanataka state road transport corporation bus (KSRTC) with the following details
PNR Number J25799967 Trip Code 1558MNGHYD. the bus had been cancelled without any prior notice.and with lot of struggle I had to find alternate travelling mode on the same day. today it is 3/11/11 , almost 1 month over the amount still not refunded. whom should I approach . I contacted all the numbers given in Ticket and websites. I send mails to awatar also . no use

regards

Iqbal

KSRTC — money not refunded for failed transaction even after nearly 33 days and sending so many reminder mails

I tried to book a ticket using ksrtc online booking facility and i got two failures and my amount is deducted once from SBI bank account.
I tried to do the transaction on 03/10/2011 around 12:10 pm.

Here is the booking details

Slno OB Ref No Journey Date Start Place End Place Booked On

1 OB4590071 04/10/2011 BANGALORE GULBARGA 03/10/2011
2 OB4590336 04/10/2011 BANGALORE GULBARGA 03/10/2011

I sent a mail around 12:44 PM on the same day(03/10/2011) asking for refund to [protected]@ksrtc.org and i got response around 4:55 PM, that
necessary action will be taken, that's it no response since then.

Still no response from ksrtc

KSRTC — REFUND OF TICKET AMOUNT

My self B.Nageshwar
I was booked ticket in KSRTC
My OB No: # OB5776688
Bus No: 2146HYDBLR (seat no:20) Rs.642/- Fare
But amount was debited from my Credit Card and but Not confirmed my Ticket. (booked on 26.03.2012 at 17.22pm

Kindly Credit my amount.
from
B Nageshwar
[protected]

I tried to book my ticket on 14-04-12 for my travel on 15-04-12. An amount of Rs. 615.00 has been taken from my ICICI Bank credit card. But the ticket has not been booked. Pl. checkup and arrange to refund the money taken from credit card at the earliest.

hi
pls find details about failed transection OB6128871, date 9/05/2012, user id chandu_swp, online booking somwarpet to bangalore 2.30pm olve bus, pls consider this and do the need full,

chandru
somwarpet,

Hi,
I tried booking a ticket on KSRTC eticket online website on 12/07/2012 from Bangalore to Tirupthi. The transaction has falied but
an amount of 1475 is debited my ICICI credit card.

Reference no : OB6614873

Pl. checkup and arrange to refund the money taken from credit card at the earliest.

Thanks & Regards
Yogesh
Bangalore

KSRTC — Refund of not booked ticket

while booking online ticket from bangalore to mangalore amount 281/- has deducted from my bank account 002190 corporation bank sidlaghatta branch. but ticket did not get booked for the OB number OB6745681.... please help me to get re fund my amount.

Pl. checkup and arrange to refund the money taken from credit card at the earliest.

Hi,

I have booked two Tickets from Bangalore to Tirupathi through KSRTC Online Booking for Volvo AIRAVAT, but the transaction got failed and money got deducted from my account i.e., an amount of Rs.820/- . My date of booking is 03/05/2012.
Even i have dropped a mail to [protected]@ksrtc.org, but in vain. I haven't got any response from the KSRTC concerned authorities.

Could you please look into this issue, and take an action on this.


An amount of Rs.820 need to be refunded as my transaction got failed.
Below are my login id details.
Login id:lmadhusri
Email:[protected]@gmail.com
Contact no : [protected], [protected]
Transaction failed date:03/05/2012

Please revert me soon for further information.

sir,
For the below E-Ticket twice Rs. 678/- has been deducted from my account, kindly refund one extra deduction.

H S KRISHNA
[protected]
Raichur


E-Ticket/Reservation Voucher

PNR Number : J32861556 Date of Journey : 24/10/2012
Service Start Place : BANGALORE Service Start Point : SHANTHI NAGAR BUS STAND [DOUBLE ROAD]
PassengerStart Point : BANGALORE Time of Departure : 21:51 Hrs.
PlatformNumber : 2 Class of Service : AIRAVAT (VOLVO AC)
PickupPoint : SHANTHINAGAR BMTC BS [DOUBLE ROAD] ServiceEnd Place : RAICHUR
Service End Point : RAICHUR BUS STAND Passenger End Point : RAICHUR
Trip Code : 2151BNGRCH
No. of Seats : 1 (Adults=1; Children=0 )

Seat No/s : 42

Passenger Information
Name Age Adult/Child Gender
krishna h S 51 A M

ID Card Type : DrLicence

Total Fare Details
Total Fare : 678.00 (incl. of Reservation Fee Rs. 10.00 )

Sub : online booking refund
Reference no. OB6973428,
SBI ACC. NO[protected], ICICI bank.

I booked a ticket from Bangalore to Hyderabad on the 03rd of Sep 2012 and the date of travel being 6 th of Sep 2012.

The amount got debited from my ICICI debit card and the ticket was not booked.

Please refund my amount as soon as possible

Thanks & Regards
PRASAD
+ 91 [protected]

I had booked a Ticked from Bangalore to Gonikoppal (18.10.2012) with a return Ticket 21.10.2012) however the amount was debited and tickets not confirmed and amount has been debited from my account

My Mail id is [protected]@gmail.com, the transaction code is OB7301517,
The amount is Rs 840/-

The response from KSRTC is very Bad. There is no esclation number or Mail id.

Aiyanna

KSRTC — Regarding online refund

Hi,

I have booked a ksrtc AC sleeper class ticket from Hyderabad to Bangalore on Oct 25th. My transaction failed and I still didn't get my money refunded.

Acc name : [protected]@gmail.com
OB No : OB7374983

Please look into the issue.

Regards,
Balu.

Yes I do have the same experience. Its been one month I am continuously following up with KSRTC. Neither they respond to the calls nor reply to emails. They should have some escalation nos to report the customer complaints / feedback.

Manu Shankar

I have booked an e ticket on Nov 30 2012 of KSRTC Rajahamsa, Honnavar to Bangalore for journey date Dec 03, 2012. The booking was failed initially and debited to my Debit card. And my user name is [protected]@rediffmail.com transaction date is 30/11/2012

Hi,
I am facing the similar problem. KSRTC cancelled the bus which we booked from OOty to Bangalore. While calling they gave the similar response stating write email or call some numbers they will take care but I am following up for last 3 months. Every time in the morning or after noon some lady picks up the phone on[protected] and asking to call back at 5Pm. Calling on 5 PM gave no result as no one picks up the phone. KSRTC does not have any escalation procedure and cheats people with their money

KSRTC — KSRTC Refund

Failed Transactions
Sl.No. 1
Trip Details Davangere to bangalore
KSRTC OB No. OB8300281
Journey Date 18/02/2013
Booked On 17/02/2013


I have booked four ticket through KSRTC Online booking Rajahamsa cell, but the transaction got failed one times and my money got deducted from Debit card of Rs.345 please refund it as soon as possible .

KSRTC — refund of excess amt for ticket collected

travveled from hubli to bangalore by dandeli bangalore rajhans bus on 17.02.2013 ticket charg was rs 418.00 paid rs 500.00 i was to get back rs 82.00 from bus conductor which was not returned on reaching bangalore bus ticket no 090368 dtd 17.02.2013 rs 418.00 kindly arrange for refund of rs rs 82.00

Sir,

User ID : [protected]@gmail.com
Reference no : OB8520628
SBI ACCOUNT TRANSACTION REF : OB8520628IGH1073988 TRANSFER TO [protected] CAO- FA- KSRTC E - T 2, 374.00


I booked a ticket from TIRUPATHI to BENGALURU on the 21st of March and the date of travel being booked on 21st of March 2013.

The amount got debited from my SBI ONLINE NET BANKING and the ticket was not booked.

Please refund my amount as soon as possible.

Thanks & Regards
PREETHI
[protected]

FROM : UDAY M. CHOTHE, KOLHAPUR, DATE : 10/04/2013.
TO,
NWKRTC,
NIPANI, DEPO MANG.
SUB: TAKE SUSPEND ORDER, LIKE STRONG ACTION ON CONDUCTER WITH CODE NO. A00572.
RESP. SIR,
TODAY I TRAVEL FROM SHIVAJI UNIVARCITY(KOLHAPUR) TO KAGAL WITH TICKET NO. 146233,
TIME 09:07:09. IN THAT BUS’S C0NDUCTER CODE A00572 NIPANI DEPO, BEHAVE ME VERY VERY
BADLY. HE WAS INSELTING ME IN FRONT OF ALL PASSENGER IN THAT BUS.
I TELL HIM, I WILL TOLD ALLTHIS MATTER TO DEPO MANG. THEN HE SAY DO WHAT YOU WANT. THEN PLS. SAY HOW WILL CONTROL ON LIKE THIS TYPE OF CONDUCTERS?
ALSO, AFTER I COME DOWN FROM BUS AT KAGAL, THAT TIME HE CALL ME BY HIS VISSAL
& SAY “ KUTRYA, NIPANILA YE TULA DAKHAWATO.” WHAT THIS SPECH TELL?
SO, TAKE VERY STRONG ACTION, LIKE SUSPEND ORDER ON CONDUCTER CODE A00572,
TO AVOIDE ABOVE CO-INSEDENTS ON OTHER PASSENGERS URGENTLY.

BUT SIR, TODAY AFTERNOON I MEET DEPO MANG. HE GIVE VERY NICE REPLY &GIVE
PROMISE TO TAKE VERY STRONG ACTION AGENST ABOVE CONDUCTER. THANKS TO DEPO. MANG.

THANKS

(UDAY M. CHOTHE)

I INCLOSED MY ABOVE BUS TICKET ZEROX COPY.

An amount of Rs.416 has been deducted from my account but the ticket was not booked .Repeated emails to [protected]@ksrtc.org gave no response.
Details:

OB reference Number : OB9019157
Login ID : nakul.[protected]@gmail.com
Transaction Date : 20/05/2013

KSRTC — Non stopping of Buses in Sheru hotel in channapatna

Dear sir I am travelling everyday from channapatana to Bangalore. ,But even though bus is empty the employees of your corporation is not stooped buses. for this we want go for main bus stand. It kills our valuable time and money please take action against it.

Dear sir,

Sir
i am daily travelling from channapatana to Bangalore .In channapatnna sheru hotel is having stop according to your procedure. even though the buses are empty and stooping procedure, your employees are violating the procedure. so from that the passenger are wasting of valuable time to go for main bus stop in channapatnna. and passenger are waste of the money is also included in this matter. so i kindly request you take action against it.

Dear Sir/Madam,

I have done the reservation in KSRTC for round trip from BANGALORE to SRINGERI travelling on 30/06/2014 and returning on 02/07/2014 on 13/06/2014. But my reservation process is failed and transaction has been done with the reservation amount cut from my account.

No refund is received till now.. Pls see to it and do the needful

The transaction details are:

we are online ticket booked on 23/01/2015 .but not show the ID . And booked other ticket in conductor. dear sir please return the online ticket booking fare 464.00 Rs.

PNR NUMBER:-J48068897
NAME:-VIJAY POOJARY
MOBILE-[protected]
SEAT NO-53
D TIME-21:16 Hrs.
TRIP CODE-2116BNGCDP
BANGALORE-KUNDAPURA

ha ha ha who r u man, its drivers wish ur a slave
get loss

haha ...if KSRTC were to act on such complaints ...the whole B7R fleet of drivers would have to be grounded...no use ...you are simply wasting your time

thank god atleast u r saved, first leave every thing and go and give some donation to temple, use less person

EXTREME NEGLIGENT FROM KSRTC
This is a complaint against the Volvo.
WE BOOKED TWO TICKETS IN DHARAMASTALA VOLVO AIRAVATH (KSRTC BOOKING COUNTER) COSTED AROUND335RS BUT WE CAME IN RAJAHAMSA BUS WE WERE WAITING TILL 11.15PM AND CAME TO KNOW THAT THERE IS A BREAKDOWN IN VOLVO BUS AND ALL THE PASSANGERS TO COME WITH RAJAHAMSA. AND ALSO THEY REFUSE TO REFUND THE MONEY . I DONT KNOW WHY THIS KSRTC IS CHEATING THE PASSANGERS, BY THE TIME REACHIMG BANGALORE IT WAS 7.30AM . I THINK KSRTC IS ONE OF THE WORST TRANSPORTATION IN INDIA. ANY ONE CAN HELP ME HOW TO MAKE A CASE AGAINST KSRTC AND TO REFUND MY MONEY.

THANK YOU

That's very bad! dint anyone intervene? You have the details of the bus and the conductor why don't you lodge a complain with KSRTC?

ha ha in bjp govt u will get this things only
go and sleep man

It is a sorry state of affair to observe that since 4th April 2009 the complaint is not addressed.
Here the main thing to be noticed is the lathargic of the authorities.
I personally sugget the Mr.Farooq Iqbal to submit a written complaint or to seek the reason for
not replying your complaint under right to information act.
Hope it is right time to use that axe.
Wishing you all the best and may you be fighting for all the rights we have.

with regards
CHANDAR

Chandar, thanx for ur comments & support.But Mr.Ravi can u please explain why this SLEEP word has come in between.

TO
THE G.M
KOLAR

SUB: there is no responce of given complinent

sir
as we are given complinent on[protected] for three office 1. D.E kgf 2. S.D.E kgf 3.G.M kolar

my name is chowdareddy present i am pisecaly handicaped (PH)
Please help me sir i want buss pass new pass is not there how can praper how can ready to buss pass please help me my problem is very deficult sir i am traveling very dificult sir please help me sir. i am waight for your mail masages sir.
Thank you sir

T.V.Chowda Reddy
J.Thimmasandra (V&P)
Srinivaspur (TQ)
Kolar (D)
Karnataka (S)
Pin code-563135
Phone[protected]

Dear Sir,

We have conducted the route survey from Malur Industrial area to Chikkathirupathi route 5 months before, but we didn't get the quotation yet. We are working in Garment Industry in Malur Pradhan Mercantile Private Limited. But till date we havn'e recieved the quotation from Kolar division, we have paid the survey charges to KSRTC Kolar division to conduct the survey, but there is no response from any of the people in office, if we call them they are telling us we are busy why are you disturbing us. My question is will it require 5 months to send the quotation for survey conducted? Please suggest as i want to know the reason why we haven't got the quotation yet?

Thanks and Regards

V. Suresh
HR - Head
Pradhan Mercantile Private Limited
Plot no 87B, KIADB Industrial Area
Phase 2, Nosigere Village
Kasaba Hobli,
Malur - 563130
Kolar district

use less person u rich person want to go by ac and all poor have to go by express, u deserve this service

respacted Sir,
I am complited my graduate in 2008 but up to till i did not got any job I[censored] have any requirement please inform me.

respected sir,
Please send me application form (driver cum conductor)

bring some hit and spray it man, why u complain

I have made a online booking for two seats for the above for travel on 28/04/2009 and my KSRTC reference No.08967999.

I have booked for seats 15 & 16 which was shown as available. But after making online payment, it displays that the seats not available and contact your office for refund. The passenger name is T V Sriram

What I should do now.

How to change the seats to two other seats in the same date, since I do not want to cancel. Otherwise how to get the refund

Same thing happend to me as well .
I (Chandra Mouli Rada) Tried to book KSRTC tickets online transaction got aborted and funds debited form my account .I have not received any money back form KSRTC inspite of sending several mails to KSRTC representative.

Please let me know how can I get the money back.

Thanks
Chandra Mouli

Dear Sir
I (Abilash) was booking 1 ticket online booking from chennai to bangalore dt 06.07.2009
After the complete entry and confirmation of payment through icici Credit card, the operation aborted without giving any details. Also I did not get the ticket confirmation. Whereas amount of Rs.564 has been debited from my ICICI card No.[protected] on 06.07.2009 and reference number for the transaction isOB1212471.

Today i have to travel to bangalore. I want to know that my ticket is confirmed or not.
Therefore we request KSRTC to inform me abt my status .[protected]

hello,

I had booked a ticket in KSRTC today from bangalore to chennai on 18th september with the trip code 2141BNGCHN
and the seat numbers are 19 and 20 in 09:41pm bus. The sum of amount rupees 578 got deducted from my account.But the tickets were not blocked .
I used SBI debit card for the transaction and below is the detail of the transaction details.
Do refund the amount .
OB1382237IG10764370 TRANSFER TO [protected]

Dear Sir
I (Anil Kumar) was booking 2 ticket online booking from Cochin ( Eranakulam ) to bangalore dt 04.09.2010
After the complete entry and confirmation of payment through SBI Debit card, the operation aborted without giving any details. Also I did not get the ticket confirmation. Whereas amount of Rs.1300 / -Something has been debited from my SBI card No.[protected] and reference number for the transaction SBI Trasnsaction Ref No - IG 28182139, Date-04/09/2010, KSRTC Ref No -OB2568323, Date - 04.09.2010.
Please refund the amount my Account,
Therefore we request KSRTC to inform me abt my status .[protected].other wise please send to mailmy id - [protected]@yahoomail.com.

Please d othe need full.


Thanking you,


Anilkumar.R
[protected].

Refund Money For Failed Transaction

I have booked a ticked Bangalore - Trichy on 02/01/2015 an amount of 627.00 with KSRTC OB No. OB14269643 . Amount got detected but the ticket is not confirmed. Please refund the money.

I (christin benny) Tried to book KSRTC tickets online transaction got aborted and funds debited from my account .I have not received any money back from KSRTC...plz refund my money
Txn#NU[protected] KERALARTC

Restaurant service — Poor service

Last Saterday I visited R.S.Puram Annapoorna A/C restaurent. Since residence of Coimbatore monthly twice or thrice i took non a/c and some occasions i i will go A/C hall.
Last Saterday I went with family kids eagarly ordered Frech Fries ,that waiter taking Superviosr behaving like we asked unwanted things he told not available and he gave choice others for kids.
And same way hot choclate also,
we r going for relaxing hotels some supervisors behaving like this and easy avilable items also not keeping. I think potato not available in Coimbatore? hot choclate not available?????
I enquired about this with Restaurent Manager he cooly replied that because of SUmmer holidyas there is lack of stock.
they cont order ptato and choclate?
what is the meaning of Customer Satisfction in INdia.
How annapoorna become famous from small coffee shop to big chain Hotels.
Nobody big industrialists not thinking of CUSTOMER SATISFACTION

Dear Sir

I was been trying to book ticket from Hyderabad to Coondapur on 4th May for 7th May, unfortunately my ticket was not confirmed, my payment has been made.
So, I hereby requesting you plz revert the money as soon as possible


regards

Umesh Shetty

REF

HYDERABAD TO COONDAPUR

FARE PAID 702=00

THRU ICICI CREDITCARD

Hi

This is in concern with refunding of an amount of Rs 330 that was deducted from my SBI account when I tried to book KSRTC ticket from Banglore to Thrissur (for 15th May 2009) on 6th May 2009, in Rajahamsa Executive.

I got a message saying the ticket is not booked as the seat is released and contact the KSRTC for the refund of money. The booking details :

booking reference No : OB103775
SBI accoutn No : [protected]

Looking forward to your co-operation in this matter,
Regards,
Mili sugathan
Mob : [protected]

PARTICULARLY: ATP-BANGALORE.

i have travelled most of all state road transports, but sorry to say, KSRTC service is big CHUTIYA service, i have never seen such.. ANY WHERE..

driver/conductors are speaking to the passingers very rude maner say's " GET DOWN FROM THE BUS"
WHOS FATHERS MONY U GUY'S ARE ENJOYING.. IS IS PUBLIC MONEY.. DO U KNOW BASIC SENCE ? DO YOU KNOW WHERE U R SALRAY'S ARE PAID FROM ?? EACH AND EVERY PISA U GUY'S ARE ENJOYING, IS FROM OUR MANY, PAYING IN TAX, ELECTING SUCH PEOPLE IN ELACTIONS..

PASSINGERS ARE "GOD" TO U, U MUST RESPECT THEM.

My transcation was declined when I tried to book tickets on 2nd Sep from bangalore to chennai but the amount (Rs. 520) was deducted from my ICICI credit card account.

There is no response till now even I wrote mail to onlinerefund.org

Used id: soundarr.raj.
ICICI transaction number: 558176.
Contact no: [protected]

Kind look into this issue.

With Regards,
Suresh.

Dear Sir

I was been trying to book ticket from Bangalore to Calicut on 30th october 2009 but my ticket was not confirmed, my payment has been made.
So, I am requesting you plz refund the amount as soon as possible

Rs 512 from HSBC credit card


regards
Biju VR

Dear Sir,

I had booked tickets on feb1st through awatar online with Reference numbers

OB1809136 and OB1808884

Though money got debited from my account i dint get my tickets booked also the customer care number [protected] to ahich i called didnot give any positive response.

Please get my money refunded.

Hi Team,

I have booked the online booking from CHENNAI to BANGALORE on Journey Date - 31/03/2010, 7pm Rajahumsa Executive bus.
My amount was taken from my SBI account and ticket was not received .

Login ID - Sabaas
OB Ref NO - OB1950999
Booked On - 21/03/2010
Journey Date - 31/03/2010

Already sent mail to [protected]@ksrtc.org
Today I have journey, Please reply me how to get the ticket .
Awaiting for your early response.

Thanks and regards
Sabitha Asir
Phone number - [protected]

Hi,
I was booking Bus Ticket from Bangalore to Goa(journey date : 4/6/2011- 8.30pm-Volvo Airavat). The amount was deducted from my Credit Card
account ( [protected]) ... however the ticket
was not booked and I could see this as a failed transaction in booking history. I sent e-mail to [protected]@ksrtc.org requesting to refund this amount. I received a reply that the amount will be refunded within 7 days and if not received, to CALL: 080 – 22220386 .
When the amount was not refunded to my cedit card account, I tried calling the above mentioned number but there was no response. I replied back to [protected]@ksrtc.org but there was no response. Please help me to refund this amount.

The details of the
transaction are as follows

KSRTC OB Reference No : OB3852015

Login ID : nkamatba

Transaction date : 29/05/2011

and my e-mail ID Is [protected]@yahoo.co.in


regrads,
NIkhil

THE MOST WORST EVER SERVICE FOUND ON THIS EARTH is KSRTC. They do not have a proper management. You can not find their official website easily. You can NOT find their authentic contact numbers. They do not have resposible staff to attend the phone calls. Their enquiry system is sooooo useless. No one can really get proper ansers from anyone of them. You can not find the real time table. You can never find real online status. KSRTC has most corrupt officials in the country.

WHAT ELSE CAN YOU EXPECT FROM MOST CORRUPT SYSTEM AND STAFF?????

Cleanliness in sleeper bus

The sleeper bus is very dirty. Bad smell when I entered the bus. Bus is not maintained properly. The beds a filled with dirt. I had to clean the bed before I get in. I have experienced it several times but there was no tickets in pvt bus so I was forced to come in ksrtc.

I have booked the ticket from bangalore to coimbatore and the return ticket from coimbatore to bangalore. on 06/01/10 i have cancelled the ticket..but i have not received the amount yet. i have sent more than 1 mail and for the phone also no response..Its very much frustrating this kind irresponsability of this bus service..To whom i have contact to get my amount.

I Dont Understand Whta the Hell the Bus drivers and Conductors of BMTC Bus services think of themselves, attimes they think that they are the owners of the Bus and dont oblige to the Passengers. They Stop Where ever they feel like and the Language they Use i have never used such kind of words or the tone to my Servants or labourers at my house or at farm.
Is there any one to take care of this or this be complained. please let me Know

Tks
Cheers
Santtosh...

Dear Raghavendra,

I totally agree with you. The same thing has happened to me recently.
If you compare IRCTC (indian railways online ticket booking) site with KSRTC then you would see certain things are not clear in KSRTC.

I hope KSRTC has built the site with lot of bugs which is a serious issue. You do not have any booked tickets history page or know the status of your refund. Also if you forget the password then there is no way to retrieve it.

I hope KSRTC has a long way to go before the public can trust its online ticketing facility. It is not at all upto the standards of the so called IT City.

Henceforth I have decided not to book any online tickets in KSRTC.

Regards

Amit Patnaik

i forgot my pasasword now i do have any option to retrive it.

i forgot my pasasword now i do have any option to retrive it.

misbehavior of Conduct

KA-13, F-1756, the conductor has no manners to respond to passenger and his argument was such that he is the MINISTER OF Transport.this has happenned on 22/08/2013, at 9.20 Am Near Nelamangala Toll.

huhklhjhh

I booked the ticket through KSRTC online and i made the payment by using my credit card. But i din't get the ticket and the amount has reduced from my account. This was happend for me a twice both the times i din't get the ticket but amount has reduced both the times from my account.
How to get back my amount can you please let me know.

KSRTC - Rajahamsa — No proper pick up area mentioned inticket

Dear sir/Mam,

I have booked ksrtc online ticket from bangalore to chennai on 12th of june 2011. My pick up point in the ticket was written as ksrtc bus stand and I went to city stand. When I went and tried to find the bus in the stand. I was unable to find it. I was not alone, with me my mom and my sister were there. When I called the conductor, he straight farwordly told me to cancel the ticket. Time was around 10.20pm and bus was at 10.40pm.

I have mail them twice at [protected]@ksrtc.Org but there is no reply from them. Please help me out in this matter.

Thanks and regards
dharmendra kumar
[protected]

I HAVE BOOKED 4 TICKETS FROM COIMBATORE TO HASSAN ON 02 AMAY 2015 FOR THE JOURNERY DATE 10 MAY 2015. MY OB NO IS OB15614671. PLEASE INFORM THE PRESENT STATUS OF MY TICKET. MY EMAIL ID IS - [protected]@gmail.com. MOB NO IS - [protected]. TKT FARE IS RS.1075. DEBUCTED FROM ICICI BANK

Booked a ticket in KSRTC five days in advance to travel to Thalassery from Bangaloreon 9th August 2009.
The scheduled time was 20:05, an hour later at 21:00 a bus to kannur arrived, to our surprise when we approached the conductor he said this ticket is for the earlier bus which is cancled.If you want we will drop you at Mattanur which is our route or you can go and get the ticket canceled. On approaching the Traffic Controller in charge the reply also was the similar, If you want you can travel by this other wise you can cancel the ticket, we are helpless we cannot do anything. This was the decision by our manager to club the service to the earlier bus to this service.I am really surprised this is the kind of service we deserve after paying for it. Imagine the plight getting down 30 to 40 kilometers away in the midnight and take a alternate bus. I cant imagine if it were my family was supposed to travel.The similar expereince in the same route another 10 days back.I was on the same Kannur bus departing at 20:00. Just after Mysore there was some trouble with the clutch, The drive manages to take the bus to gudalur depot workshop. It was around 2:00 in the midnight, and unfortunately the night shift mechanic not available, we had to sleep in the bus untill early morning 7:00AM till the mechanic arrived.
Who is responsible for these kind of services and whom should we reach to complain about these inconvenince.
The conductor and the Traffic controller said we are helpless we cannot do anything. Would they accept the similiar service inconvenince.I tried to reach on the enquiry numbers that were on the back of the ticket of which none are active.
Is this what we deserve for trusting the service.
Anil, Bangalore

Hi,
I & My husband had been to Ooty for 3 days, back on 13th Sept 09. For this journey we have booked ticket 10 days in-advance. We booked To & Fro ticket from Bangalore.

Journey Details:

Bangalore to Ooty- Journey date-10th Sept, 09
Departure Time- 10:35 PM
Trip code- 2235BNGCON
Seat No- 13, 14
Ticket No[protected]

Ooty to Bangalore- Journey date -13th Sept, 09
Departure Time- 09:45 PM
Trip code- 2145OTYBNG
Seat No- 13, 14
Ticket No[protected]

But we had an unpleasant experience during our return journey.
We started journey on stipulated time. But as we reach Mudumalai Forest gate, (reached at 12:15 mid night) we have been told that “Can’t continue the journey due to Forest Security on High court Order” We both were shocked by this and along with us there are other Six KSRTC buses stopped on this reason.
Then finally got to know that –
The Karnataka High Court’s judgment on June27, 2009 — banning night traffic ( 10:00PM to 06:00AM) on NH 212 that cuts through Bandipur Sanctuary —Since the road passes through two other adjacent sanctuaries — Mudumalai in Tamil Nadu and Wayanad in Kerala — the verdict, in effect, extends protection to these sanctuaries. Actually it was declared for monitoring vehicle movement through sound hiding inside the bush.

Due to this, we were supposed to stay in the middle of the journey; it was so inconvenient that we could not sleep properly because of mosquitoes & other creatures. Later we started in the morning 6:00AM, because of this we both could not go to office on that day.

But our question is -

1. Even though KSRTC is aware of this matter, why it is running its buses in the night?
2. Why passengers are not informed about this?
3. Why KSRTC not understanding the problem of Small children & old aged people
4. Anyhow buses will halt in the middle of the forest, if something happens who is going to held responsible on that?
5. Why KSRTC want to take up such risks?
6. Why can’t KSRTC block the ticketing for night journey buses?


Regards,
Vijaya