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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Apr 15, 2026
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 22

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K
Kadambala Prudhvi
Sep 11, 2022
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Actually we are about to travel from Dharmasthala to Sakeleshpur with reference to the travel we find a bus from Dharamsthala to bangalore bus but conducter denied for boarding even though it is stop at sakleshpura
Conducter is rude and arrogant behaviour
Bus number : KA21F0066
Kindly take action other wise we will go for further process
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    J
    jsscacsmys25. Ugjournalism
    Sep 10, 2022
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    Address: #63 , 1ST FLOOR, 6TH MAIN, ARAVINDANAGAR

    Today at majestic bus terminal 3 where the bus are scheduled to go from Bangalore to Tirupati they are not allowing passengers to come inside the Tirupati busese. These buses are refusing to give stop at kolar, Mulbagal and other stops.
    Inspite of going in our ksrtc I went in an ASPRTC bus.
    Why the stuffs are behaving like this in ksrtc ?
    People who go Tirupati also give fare,
    We also give fare right. I guess Tirupati busese are not required in this route

    The bus conductor man handle me and several passengers even for not giving tender change.

    The bus no is KA 18 F 1020.
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      sanjayv.sanjayv
      Sep 9, 2022
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      I had travelled form Blore to Gokarna on 5.9.2022 by non AC sleeper bus of KSRTC

      The PNR was T89336654
      Trip COde 2100BNGGKN
      Dep time 2100
      Seat No 7, 8 & 10

      The light and the charging point provided at the berth of the sleeper coach was not working
      The conductor was also not bothered about the same even on complaining
      Pl ensure that the facilities given are in working condition
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        S
        sudhakarm908
        from Bengaluru, Karnataka
        Sep 9, 2022
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        Address: Bengaluru

        I'd booked KSRTC Airavat Club Class for my travel from Bengaluru to Coimbatore on the 4th of September'22. My travel PNR: J89325060. The scheduled to leave from Shantinagar Bus Stand at 10.30pm came by only 1.30am which is a delay by 3 hrs without any notice or intimation from KSRTC or the staff. The bus sent was a spare and broke down after travelling around 250km and again no support received from KSRTC officials. We were forced to take alternate local transport to reach our destinations with much struggle. I'd demand KSRTC refund the money paid for the ticket which being charged to a customer after all this is not fair.
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          singupuram hari prasad
          Sep 8, 2022
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          Conductor not Stop the bus at request stop and he is arguing with us
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            M
            My3suresh
            Sep 8, 2022
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            Address: KSRTC, Majestic Busstand

            Today on Sep 8th, 2022 in Majestic KSRTC busstand.. While they just charge 3rs for Men's toilet which is very clean. The women staffs asks 10rs for urinals.
            When asked why there is a difference for men and Women toilet, they are saying me that their toilet doesn't have water. And they are asking me to go wherever there is less . such a ride behaviour. Please maintain the board which has the fixed price for both men and women toilet. This is not the fair price we pay here. They are charging however they want. Please take the action immediately in all the washrooms.
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              Lohithdevil
              Sep 7, 2022
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              Banashankari bus pass officers very very abusive I felt very akward. if any higher official could contact me and make sure that he is thought a lesson or two on how to behave it would be great
              Sep 07, 2022
              Updated by Lohithdevil
              How can u guys resolve it in a instance
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                A
                Abdul Samad Hebsur
                Sep 6, 2022
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                Address: Karnataka
                Website: Ksrtc.in

                I have the bus pass till August due to exam the date has extended till October end Today the Conductor was arguing to take a ticket I was having old bus pass college id card exam hall ticket .
                The bus number is KA 31F 1637
                timing 1:30 Hubli Karwar bus I don't know this name .

                I request you to look after this.
                Thank You
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                  N
                  Nayana kumara G
                  from Shimoga, Karnataka
                  Sep 6, 2022
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                  Address: NAYANA KUMARA G S/O GANAPATHI K H KALLUKOPPA, ARANALLI, SIRIGERE POST, THIRTHAHALLI TALUK, SHIVAMOGGA DISTRICT, KARNATAKA-577211
                  Website: www.ksrtc.gov.in

                  I am nayana kumara g phd student i am doing my research work in kuvempu university shankaraghatta i applied a new student bus pass application for the year 2022-23, but pass counter employees issued me bus pass from june2022-march2023. My last year pass valued from september2021-june2022 and then they renived for 2 months (july and august). The problem is how can they give pass from repeated date . I need bus pass from september2022-june2023.
                  Shivamogga ksrtc depot
                  shivamogga
                  but in Badravathi depot give pass to student for the year[protected], they give pass from september2022-june2023
                  Badravathi ksrtc depot
                  Badravathi
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                    V
                    vijaya pranavi
                    Sep 5, 2022
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                    I have booked my ticket for a KSRTC bus from Chitradurga to Mangalore. But after payment of money there was no confirmation regarding my ticket. I have paid 1426 rupees for 2 tickets. The transaction ID is[protected].
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                      C
                      Chethanj123
                      Sep 3, 2022
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                      I am student i arrived at nelamagala by pass bus station bus pass i sfrom nelamagala to banglore conductor not allowed student bus pass because he told it is an interstate bus bus is from tirupathi it relates to hassan depot bus no ka 57F4464 @9 52 am date on 3rd September 2022
                      The question why student pass not allowed?
                      Give instructions about allowing bus passes of student to conductors as soon as poosible resolve this i hope next time not repeat issues
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                        B
                        from Kozhikode, Kerala
                        Sep 1, 2022
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                        My mother senior citizen was travelling. The conductor and driver behaviour was rude
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                          R
                          roteshkumar2500
                          from New Delhi, Delhi
                          Sep 1, 2022
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                          Complaint PNR J89256673. With reference to the above PNR, it is to state that we have first booked bus for date: 31Aug2022 time 23.15 but it was rescheduled to 22.32 from shantinagar bus stand.
                          Further when we reached the said bus stand, and enquired about the same, the attendend siting at ksrtc counter told bus will arrive and we will be informed . Soon we came to know that the bus from shanti nagar to ooty destined at 22.32 started to depart and the person sitting at the counter was not knowing at all.
                          Also KSRTC DO NOT HAVE COURTSEY TO SHARE THE DRIVER DETAILS BUS NUMBERS BY MESSAGE.
                          With great difficulty we managed to get the details of bus and asked that driver to hold on which had already departed.
                          Me my wife and 4 yrs old kid had to run behind them to get the boarding as if KSRTC IS RUNNING SOME FREE PROGRAMME. SHAMELESS.
                          IS KSRTC, AFTER CHARGING THE AGREED PRICE PROVIDE SUCH KIND OF FRAUDULENT SERVICES???? WHAT ISBTHE INTENTION - TO CHARHE FROM ONE CUSTOMER AND SELL THE SAME TO OTHER CUSTOMER ON THE WAY TO INCREASE THEIR REVENUE COLLECTION OR IS IT A FRAUD?????? BUSES ARE DEPARTING ON ITS OWN AND IT APPEARS KSRTC HAVE TRAINED DRIVERS AND CONDUCTERS TO QUARREL WITH CUSTOMERS.
                          WHETHER SUCH ACTION IS GIVING GLORY TO KSRTC??????????.
                          IT IS SHAMELESS ON THE PART OF KSRTC TO CHARGE FROM CUSTOMERS AND FROM BACK DOOR RUN THE BUSES WITHOUT GIVING OPPORTUNITY TO SIT IN BUS.
                          KINDLY WAKE UP AND TAKE ACTION. IF NOT I WL BE SPREADING MY WASTE/ WORST EXPERIENCE ON SOCIAL MEDIA SO THAT OTHERS WILL BE CAREFUL BEFORE CHOOSING THIS FRAUD AND CAN TAKE PRECAUTIONARY MEASURE. I WILL TAKE UP ISSUE WITH CONSUMER COURT.
                          May 15, 2023
                          Complaint marked as Resolved 
                          i got a call and they apologized. Resolved
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                            C
                            Chidambar B Shreyas
                            Aug 31, 2022
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                            Guys sitting over the toilet to collect money are rude and Arrogant, it's a public toilet, o went for urination, bus was about to move I'm telling I have change of only 4rs, the guys sitting over there are demanding 5rs, where in which they are arrogant and scolding rudely.
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                              V
                              Vikky9464
                              Aug 30, 2022
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                              Seats are full of dust.the bus is very old.therw is no hygiene maintenance...if we sleep on the seats clothes has bad smell
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                                N
                                nareshraoms
                                from Bengaluru, Karnataka
                                Aug 30, 2022
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                                PNR: J89230119 seat no:7
                                Date: 28aug22
                                Bus no: ka 40 f 816
                                Journey from Chennai to Bengaluru.
                                seat which i booked was towards window side and it was leaking due to rain. pathetic.
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                                  G
                                  Geethskushi
                                  from ANEKAL, Karnataka
                                  Aug 29, 2022
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                                  Hi Team,
                                  Today I have traveled from Chandapura to Anekal circle, ticket price was 17rs it's clearly mentioned in the ticket issued by the KSRTC conductor, i have given him 20rs and he returned me 2rs change instead of 3rs and I have asked him why 2rs change 17rs ticket price right so he replied for non -stop express from Chandapura to Anekal it's 18rs it seems, really I was shocked by listening his answer because how officially he is cheating the passenger and government, 1rs extra amount no where it's mentioned in the ticket and he gave that kind of answer, I have been to Anekal 27years it's most common all passers are facing the same problem in KSRTC, So kindly consider my issue and escalate to concern department to know how government employees KSRTC(Bus Conductor ) are cheating the passenger in a wrong way and making their pocket money easily, it's not just about my 1rs, i am expecting the correct justice to my complaint and i have attached bus ticket kindly check out and I will be waiting for the positive response.

                                  Regards
                                  Unhappy Passenger
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                                    Noufal BI
                                    Aug 27, 2022
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                                    Everytime I travel to I’ve noticed many time regarding the bus, me including other many passengers even not even on a single time it has been a bus on time I always have to wait for 2-3 hours for an bus
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                                      S
                                      sridhar kalburgy
                                      Aug 26, 2022
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                                      Address: #7,8th, k k lane cotton pet Bangalore

                                      Dear sir...

                                      I'm sridhar kalburgy from Bangalore cotton pet opp terminal 3... We are suffering nosie from your bus stand like main horn so pls kindly request you to avoid this sounds...
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                                        Narasimha murthyT Narasimha
                                        Aug 26, 2022
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                                        Address: Challakere

                                        I'm tumakuru, iwl ask I'm go to challakere . But bus stoped in bus stand. Tiil 30 mnts but conductor is tell this bus is not go to challakere. Now I'm in bus his give to challkere ticket.
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