Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Bus number KA23F 963 GOKAK TO KOLHAPUR ( VIA CHIKKODI) TODAY 28/7/2022 BUS conductor abusing the paseeger and yelling on him, harrasing the old age passenger with abusive word... He is talking to use non sense words so plz 🙏I request the officers to take him on legal action and suspend for a month... Plz resolve my complaint...

I was travelling on bus number KA01FA2002. And when we asked driver for stop details ge was yelling at us and scolding us like hell. Please take action ASAP.

I traveled today from srinivapur to madanapalle today morning with some luggage the conductor took Rs 130 for both luggage and me but the ticket is 65 and 40 for luggage when asked for change he said I didn't take money for luggage where as he took Rs 130 from me bus No KA40F1410 ( kadiri bus)

KA01 F 4636 G2 In this bus conductor was so humble and kind when passengers was shoted at him and get down from bus and they were going but conductor dint left them to go he went behind them so far and called them but passengers was so harsh conductor also holded their hands and called. My request is to do not take any action on conductor if any complaints you got about him really hats off to that man a big appreciation to you sir

Bus number 9516 was standing in yalahanka new town without board so passengers enqired about the route with conductor but his response and behavior was very rude please take necessary action on him.

On 25.07.2022 around 5:50 A.M
i reached somwarpet busstand to go Bangalore.
Because of heavy rains and climatic conditions buses timing were often changing. So I asked respective staff to tell at what time i may get Bangalore bus.
He didn't replied, even i waited 10 mits for his replay and he don't want see my face also.
This was the situation I faced at somwarpet KSRTC bus stand.
I feel like, he humiliated me.
Pls instruct your staff to give proper response to public.
Why I am complaining about this because"in future at least they may change behaviour towards public"

Bus Bengaluru- Indi which is supposed to arrive at Hosapete at about 4.30 AM has not arrived on[protected].
Conductor/driver not made entry in the Hosapete bus stand.

Many passengers were waiting.

Chikmaglur district, kottigehara TC Is very harsh and if we give complaint against rash bus drivers he scold to person who give complaint, his behaviour is not good towards public.
Today I gave complaint against Udupi bus driver because of his very rash driving, but kottigehara TC scolds the person who register complaint.
Kindly take necessary action against KOTTIGEHARA TC

I had booked bus online from Davangere to Bangalore on 17/07/2022, Sunday. Booking status came as failure however transaction was completed. The money has not yet been refunded despite it being a week. I called the operators multiple times, they kept assuring for full refund within 2 working days, however, its been a week. Similar situation happened with KSRTC and me in Nov/Dec 2021, when I had booked bus from Bangalore to Dvg. Money has not been refunded even after 7 months.

The bus No : KA-11-F-0519, horn is soo loud that it is disturbing the passengers inside the bus and nobody is able to rest. It is aftermarket horn its very loud and also its illegal. Please do change the horn of all the busses which has the same horn .

I am student travelling from Bangarapet to bangalore.i always catch non stop board bus as I can reach college on time but now a days buses are having non stop board but entering narsapur and tavarekere due to which most of them are late for their work. Please remove those boards and mainly tell conductors to inform prior to passengers about bus as it is an express or shuttle Bus no:KA. 40.F.1372

Conductor sleeping and snoring in loud noise the passengers are feeling helpless and its very difficult to sleep in the night transportation... And the seats provided was full of vomited wastes and its not clean... I am travelling in airavat for more than 5 years... For the first time i am facing an issue like this... I m very disturbed, dissatisfied, disappointed, frustrated and stressful in this journey... Please take strict action against this driver and conductor for this behaviour and the cleanliness of the bus... Other wise we all passengers will post thiss issue in public and social medias... So please take strict action...

I travelled from Pondicherry to Bangalore on 9th July 2022.
KSRTC Bus PNR: J88438793
Bus no: 1215

The bus departed from Pondicherry at 9:30 PM on 9th July 2022, Saturday. The bus did not stop anywhere for a break. I went to ask the co-driver for a stop to use washrooms at 12 AM. He had stopped the bus a couple of times for male passengers and himself who wanted to pee on the side of the roads. However, when I requested him to stop near some washroom, he said it wasn't possible and that the next stop would be Krishnagiri which was around 2 hours 45 mins away. On requesting him to stop at some pretol bunk/ hotels on the highway. He said there is no such option and that he can stop the bus if I was ready to pee in the open. His exact sentence was "open alli hogithir andre, bus nilistini".

Not just this, the co-driver was rude and unpleasant thorught out journeyr, during boarding and de-boarding as well.

The main driver was better and was slightly more understanding.

But the overall experience was a terrible one.
KSRTC - Please instruct your drivers to treat female passengers appropriately and sensitize them against relevant issues. Kindly take required actions against such drivers and behaviours.

I tried to book bus tickets in ksrtc website in the name of Ranjith BM and Chandana on 21/07/22. booking the ticket from Ooty to Bangalore . But got amount deducted but tickets are not booked, status showing as failure and didn't got any information like PNR etc. only got the transaction id: OB50166669. Please do the needful to get back deducted amount of Rs.1300 as soon as possible.
attached the few snapshot for your reference.

On[protected]I was going to Mangalore and I was boarded to the bus belongs to Karnataka state road cooperation at ujire at around 07.25 in the morning (KA40F0903) The conductor (Raju) asked me to take ticket and I had gave him currency of rs500 but he refused to take it and asked me to deboard the bus without the reason when I asked the reason he started to shout at me and defamed me by using bad words infront of other passengers this was unacceptable after that I deboarded the bus at a distance of around 100 meters from ujire bus stop by this he wasted my time too I request the authority to take strict action against him and to take the responsibility to avoid such things in future

On[protected] I was boarded to the bus belongs to Karnataka state road cooperation at ujire at around 07.25 in the morning (KA40F0903) The conductor (Raju) asked me to take ticket and I had gave him currency of rs500 but he refused to take it and asked me to deboard the bus without the reason when I asked the reason he started to shout at me and defamed me by using bad words infront of other passengers this was unacceptable after that I deboarded the bus at a distance of around 100 meters from ujire bus stop by this he wasted my time too I request the authority to take strict action against him and to take the responsibility to avoid such things in future

There is a stop at Hassan if you travel by ksrtc rajahamsa and got down to use the washroom .. there is a board above the washroom that says to use the toilet it is RS. 3 but the guard charges 5 rupees from every person using the toilet. When asked why is it written rs. 3 and you are charging 5 he starts abusing. I had given him a rs. 5 note but he started demanding he needs 10rs. Note only . He then started threatening and created nuisance in the public area.
Please look into the matter

Hi, I'm Vanishree. Age - 31
I'm travelled in KSRTC dimond class
Shivamogga - Chennai stretch bus. I started from shivamogga at 3pm reached banglore around 10.30.
Few people started getting in at banglore bus station. As I'm sitting in seat no 9 and next to me there is no one from Bangalore and one of the male passenger seated in no 13 or 14 has been looking at me very often and observe. Once the lights are off, i fall asleep in sometime and once I woke up, there was a man sitting next to me.
The one who has to sit in seat no 13. As many other seats are empty he intentionally sat next to me and misbehaved. Later,
I shouted and asked to get up. I asked him that why are sitting here even though many seats are available and also his seat is not so far from mine?
He couldn't answer my questions and blabbered. And he went to driver n told him that he simply sat here next to me but I'm shouting for no reason.
The diver or conducter didn't say a word and didn't consider this incident as an issue.
I'm a lonely woman travel a long distance alone and i thought bus will be safe for me. But it's not. I couldn't even sleep after that worrying of ### around me.
When there is no safety here itself, where we woman could expect our safety and respect? As everyone was silent, i could do nothing and had to get down from bus at Chennai being helpless. And i really regret that i couldn't take any action against the man.

I requested to stop near National College bus stop but conductor argued badly and didn't give the stop and took me till Kalasipalya so kindly take strict action for inappropriate behaviour
Bus no KA 42F 2161 Kanakapura dipo

Regards
Ajay

I booked a ticket from Bangalore to Kozhikode on July 14 2022, the amount of rs 1001 got debited, but the ticket was not confirmed, kindly do the refund .
Reference number : OB50068758