Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

This is a humble request from a citizen of Mysore to KSRTC (Mysore), to grant more buses in time to Ramakrishna Nagar and surroundings, we are facing a scarcity of KSRTC buses especially in morning which is more essential for employees, students and many others . To be frank we were
happy with your services before lockdown and now we people cannot face the changes you have done which is truly affecting on each and every person who are dependent on KSRTC buses . So kindly notice my request and bring changes as soon as possible .

Thank you

Mysore
13/9/2021

M P Ganadhar Vardhaman

Hi
Am traveling to and fro from Kokkada to Dharmasthala every day. But we won't get bus to Kokkada by evening. Only 1 bus is there which goes to Subramanya around 5.30 pm but our office log out time is 5.30pm so we can't catch this bus so we have to wait till 8pm for last bus. It is everyday problem to us. We ladies are struggling to get vehicle after 5.30 pm. Please allocate another bus enroute to subramanya or Bangalore via Kokkada around 6pm

Sir bijapur 586102 ksrtc given monthly pass id card withought lamination. How could it will use for an year. And staff behaviour is not good. Plz help us correct the mistakes sir thanku 🙏 other places means jamakhandi athani they r giving laminated id and pass but in bijapur district place they r not giving

I had booked a seat to Banglore and had 2 luggage and told conductor to put in luggage box but he was not willing to open but I told and kept in luggage box and he is charging for luggage which is not happened once also and both luggage were light weight but too charged 50rs.
Bus no. Ka26F1028

I booked a ticket to Bangalore and had two luggage with me which I told to keep it in luggage box but conductor was not willing to open box and I insisted and the luggage was was very light but he charged for one luggage telling you booked one seat so for one luggage it'll charge and took 50rs from me.

The sign boards outside the toilets in KSRTC Bus stations shows ₹ 2/-, but in most of the KSRTCbus stands the watchman charges ₹ 5/- . When we ask them to change the board with the amount to be paid, they start quarreling with us which creates a nuisance. This may be a small thing, but it is the basic need for every peraon who travel for a long distance.

I am travelling from belagavi to Hyderabad by Airavat club class. Bus departed belagavi at 8 15 p.m on 11th september was supposed to reach HYDERABAD by 8 15 a.m
But drivers seem to be extremely callous and lethargic they are not worried about reaching in time. They are driving volvo bus like bullock cart. Such a shame on ksrtc for hiring such irresponsible people.

Hi,
This is the complaint against the bus driver (KA09-F5280). Am writing this complaint on 12/09/2021, am traveling from bhadravathi to mysore on the same date at 12:20 am. The driver is playing music on his mobile phone loudly I have requested to not to play music loudly since everybody sleeping in the night, driver is not at all ready to understand the situation and he is not having common sence it seems. Requesting you to educate this fellow so that public should not disturbed while doing journey.

Hi my self thimmaiah, resident of HALUGUNDA Village, ammathi hobli, virajpet taluk kodagu district-571211, I have an complaint regarding the stopping of the KSRTC bus line, which used to start from madikeri at 7.15 am & would travel in the route via Madikeri, murnad, HALUGUNDA, virajpet, gonikoppa, Mysore & thn return from Mysore at about 2 pm & which would return through the same route i.e. Mysore, gonikoppa, virajpet, HALUGUNDA, murnad, & end madikeri at 19.00 hrs
This was the only govt bus line which was traveling on this route & was the prime mode of transportation for all the students, labourers daily workers, farmers from 25 years. But now all of the sudden the bus had been stopped in this route. It is terrible difficult for all the people who used to travel through the bus. The passengers would travel through government bus pass through concession fair . There's is no private buses or any other mode of transportation in this route going on.

Plz make a survey if you really wanted because there was no loss even for the govt the bus was doing good collection.

IT IS TRUELY A MAJOR PROBLEM FOR ALL THE STUDENTS & THERE ARE NOT ABLE TO TRAVEL FOR THEIR SCHOOL & EDUCATIONAL INSTITUTIONS. SO I KINDLY URGE THE CONCERNED TO LOOK AT THE ISSUE ASAP.
REQUESTING ON BEHALF OF ALL THE PEOPLE 1000+ WHO USED TO TRAVEL THROUGH THIS ROUTE.

Conductor rudely behave with passenges with the dicussion of change ...KA13F2308 CHICKMANGLORE TO BANGLORE BUS ...HE USE WORST WORDS LIKE(BOLIMAGNE ...NIN AVUNA KEYA ...HE SAY YOUR ARE THE 12 ONE I HAVE SEEN IN MY ROWDYSM ...PLEASE REQUESTED TO ACTION AGAINST HIM ...SUHEEL PASHA

Government service is for citizens!
Because of citizens the KSRTC service is being given by the Government.

I am filling the complaint I faced today.

Today i.e. 10th sep, I traveled from dharwad to Dandeli by bus and further I wanted to travel to my inlaw home i.e. Ambika Nagar from Dandeli.

Sharp 8:30 A.M a scheduled bus is available which is long route bus which goes to Ambika Nagar.

But the local depot not allowing that scheduled bus to ambika nagar and they diverted that bus to another route.

But they are allowing city bus to run which is having frequency of 4 hours gap.

The ambika nagar place is isolated place from Dandeli and no private vehicles are allowed to run at this place due to security reasons and buses are only available for 3 to 5 times maximum per day as per earlier experience. How can a common man who is dependent on the government service can wait for 5 hours for a bus which is having only 15 kilometre.
Keeping the frequency of bus and the scheduled bus I have planned and all of sudden I was shocked to know that bus is not available for the route.

The enquiry team available in the Dandeli bus depot said to complaint and they are not bothered about it itseems. This is the reply I got from the depot. Is this the way treated to a tax payer ? This will trouble common people like anything.

I traveled 60 k.M from my place and now waiting for the bus for 5 hours which is having the distance of 15 K.M

Please take this very serious action on this.
The behaviour expressed by the staff in bus stand is not acceptable in any form.

I spent some quality of time to log the complaint but I don't know what actions will be taken on this.

Hope the appropriate actions are taken to avoid the pain to the citizens.

Hope your reply in this regard

Thanks & Regards
Visvas Kumar

I am come from malnad collage hassan to city bus stand ...I am giving 20 rupes he doesn't give change and he write single line in the back side of ticket ..in city bus stand I am asking for change he gave me 2 rupees i told that iam giving 20rupes he talks in bad words and push me and beats me ...but iam not done anything because he his in duty ...what action u should take please ...bus number ka. 13. F2196
date ..08/09/21..time 13 .43 .20
No...125746..
please inform what action you should done...my number is [protected]

ಚಾಲಕ ಮತ್ತು ಕಂಡಕ್ಟರ್ ವರ್ತನೆಯ ಸಮಸ್ಯೆಗಳು

ದಿನಾಂಕ 08- ಸೆಪ್ಟೆಂಬರ್ -2021 ರಂದು, ಧರ್ಮಸ್ಥಳ ಇಂದ ಬಳ್ಳಾರಿ ಗೆ ಹೋಗುವ ಬಸ್ ಸಂಖ್ಯೆ KA 43 F1361,

ಹೊಸಪೇಟೆ, ಬಳ್ಳಾರಿ ಈ ವಲಯಗಳಿಂದ ಬರುವ ರಾಜ್ಯ ರಸ್ತೆ ಸಾರಿಗೆ ನಿಗಮ ಬಸ್ಸುಗಳು ಡ್ರೈವರ್ ಮತ್ತು ಕಂಡಕ್ಟರ್ ಗಳಿಗೆ ಕಾಂಟ್ರಾಕ್ಟ್ ಕೊಟ್ಟಿದ್ದೀರಾ ಸರ್ಕಾರದವರು ಅಥವಾ ಅವರ ಅಪ್ಪಂದಿರ ಬಸ್ಸುಗಳ. ಧರ್ಮಸ್ಥಳ ದಿಂದ ಮೂಡಿಗೆರೆ ಚಿಕ್ಕಮಗಳೂರು ಕಡೂರ್ ಗೆ ಬರುವ ಯಾವ ಪ್ರಯಾಣಿಕರನ್ನು ಬಸ್ಸಿನಲ್ಲಿ ಕುರಿಸುವುದಿಲ್ಲ ಒಂದು ವೇಳೆ ಕೂತಿದ್ದವರನ್ನು ಬಲವಂತವಾಗಿ ಕೆಳಗೆ ಇಳಿಸುತ್ತಾರೆ. ಈ ತರಹ ಕಂಡಕ್ಟರ್ ಮತ್ತು ಡ್ರೈವರ್ ಗಳು ಪ್ರಜೆಗಳ ಮೇಲೆ ದಬ್ಬಾಳಿಗೆ ಯಾಕೆ ಸಂಬಳ ಜಾಸ್ತಿ ಕೇಳೋಕೆ ಸ್ಟ್ರೈಕ್ ಮಾಡೋ ಇವ್ರು ನಡ್ಕೊಳೋ ರೀತಿ ಇದು ಅವ್ರ್ ಅಪ್ಪಅಂದಿರ ಬಸ್ ಗಳ ರೀತಿ ನಡ್ಕೋತಾರೆ, ಇದರ ಬಗ್ಗೆ ಸರ್ಕಾರ ಯಾವದೇ ಕ್ರಮ ತೆಗೆದು ಕೊಳ್ಳದೆ ಇದ್ರೆ ಮಲೆನಾಡು ಕನ್ನಡಿಗರ ತಾಳ್ಮೆ ಕಳ್ಕೊಂಡ್ರೆ ಒಂದು ಬಸ್ಸು ಕೂಡ ಮಲೆನಾಡು ದಾಟಿ ಹೋಗಲ್ಲ.
KSRTC ಹೆಸರು ಉಳುಸ್ಕೊಳೋಕೆ ಆಗದೆ ಇರೋರು ಇವ್ರು ಜನಗಳ ಮೇಲೆ ಈ ರೀತಿ ನಡ್ಕೊಳೋದು ಬಿಡಿ

My name is Nagesh I booked Bus tickets form gagavti to bidar but the conductor didn't call call at right time
departure time was 9:45 pm he called us on 10:35pm near some were else 10km after
he says that take a auto rickshaw and come to me he does call us in BUS STAND we auto rickshaw to him by paying 300rs to him so I request you what I suffered should not be suffered anyone so please take a action against him my PNR STATUS IS H84649924
And BUS CONDUCTOR NO IS [protected] date at[protected]
At 9:45pm it's my humble request to take action against him

Hii sir,
We r mysorian that 6/9/21 we taken ticket in mysore to travel from belgavi to mysore, the ticket issuer has Miss guide us that my brother can travel from belgavi to mysore even in the whatsapp photo...then conductor told that he should not enter the bus without ticket in the hand then brother showed the wtsapp ticket he not allowed then he collect the money by others and he travelling now...and sir who is regarding to the amount of booking ticket...and he suffered a lot for arng a amount sir plss make stop this kind of issues and plss refund us...
Ticket number : 44808805
Your faithfully
Sharath

Transaction compete 2times
Transaction id 1
T2109052229082924375818
Transaction id 2
T2109052250440943021776
Both the transaction completed but seat not booked

Dear patron/KSRTC
I have booked sleeper ambari club class from Mangalore to Hyderabad on 2nd August, 2021.(Trip code:1500MNGHYD)..(seat 11, 12)
Following issues have been found with respect to my trip/journey
1.When I booked the bus, it has shown sleeper class and the price was charged accordingly, but when the bus [protected]@Mangalore bus station, it was a semi sleeper bus. reason said by the concerned staff is route of bus does not allow sleeper class.
My question is why was the bus showing sleeper class in site when it was booked? Kindly look into this..don’t make mockery/cheating of people.
2.Delay in bus [protected]@Mangalore bus station.. schedule time is 3:00 pm, bus [protected]@3:50 pm..
3.selection of bus route where the roads were severely damaged and not suitable for the journey. I think to save fuel- your corporation chosen that route..
4, .Bus condition- charging points not working in any seats except the first seat near driver..working condition of A.C not checked prior to the start of journey..@
5.Video of bus not started, reason stated by your staff is not clear enough to explain why the video is not offered..
6.Exhorbitant prices @Resturants where bus is stopped for refreshments, even for utilizing the washrooms prices are charged..This was not expected..
7.delay in bus arrival to Hyderabad..schedule time is 8:30 am, but reached [protected]@10:30 am..

In this regard, I would like to inform the concerned authorities that people have a appreciation for KSRTC for their Service, But I would like to notify that the trip is horrendous and I am totally dissatisfied with your service and trip.
Kindly look into the above issues and act on this..
Also look into the possibility of routing as the bus journey is long..

By this I mean a student living in Bhantanur. The village of Bhantanur is about 48 km from Bagalkot. Request to give

Please give me bhantanur to Bagalkot Bus pass

I was travelling from bangalore to mangalore on 30th august in KSRTC Ambaari. The conductor spoke soo arrogantly at the boarding point. We are customers and we pay fro the travel.. There should be some culture while speaking with us as we are not travelling for free. And the most important thing is the bedsheets are not being provided.. the conductor gave due to covid they are not giving bedsheets. I had travelled to pune in ksrtc and the bedsheets were provided. The conductor was actually lazy to fold the bedsheets after trip which is the reason he didnt not provide the bedsheets or the water bottles. The standards of the ksrtc are getting low because of this.