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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 59

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KA 13 F 1907, I have travelled bangalore to Yedeyuru on[protected] time - 1:29 PM

Conductor name - Kumar

We have sit particular free space seat, after getting ticket, he is telling "this is my seat, go sit to other any seat"
But no one seat is blank, all seat are full

I have asked him "sir I have getting a ticket and sit, why should you like this, I have complaints on you"

He is tell me " go had and raise a complaint I don't care"

I would like to inform about the complainant

Kindly do the further action

Thanking you,

My name - Mahesh

Mob- [protected]
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    Shivu Chaitra
    Jul 1, 2021
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    Address: Shivakumar (yediyur)
    Website: Ksrtc

    KA13F1907 in this we are travelling dated 1/7/2021 from Bangalore (Jalahalli cross bus stop) to yediyur bus stop. In this bus we have taking tickets but conductor name is Kumar said this seat is not allocated to passenger do not seat here. But all other seat are fill we standing in the bus and travelled please tell him to good behave with the passenger and respectively.
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      Hak7
      Jun 25, 2021
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      Dear sir/madam
      Being a responsible citizen I want to tell you that your conductor of bus no KA25F3208 bijapur to gokak timing 2.00 pm.
      I come in bus at banahatti after reaching rabkavi I have asked him ticket as he didn't came to me.
      After asking he his asking why you have not taken taken. I asked will u come to me or I should come.
      The ticket he gave was of Rs. 60/-
      But he tooked Rs.70.
      And not doing any other his work.
      As I think because he was sitting beside a girl. So his was like that.
      Need to take necessary action on him.

      Regard H. I. Desai
      Hpcl Engineer
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        R
        Ram707
        Jun 22, 2021
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        Address: Nelamangala bus station

        In nelamangala bus station one bus of dodballapur to nelamangala is not moving even when the bus is full wr are waiting in the bus from 1 hour
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          Kesava Banyala
          Jun 9, 2021
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          The ticket has been cancelled due to a lockdown announcement again in Karnataka.

          Having very much difficulty claiming the refund.
          No one answering the call on the provided contact numbers even during business hours.
          Tried on [protected], [protected] and [protected] but, no luck.
          Sent an email and surprisingly email was not delivered and returned with the following errors.
          Your message wasn't delivered to [protected]@ksrtc.org because the domain ksrtc.org couldn't be found.

          Your message wasn't delivered to [protected]@ksrtc.org because the domain ksrtc.org couldn't be found. Check for typos or unnecessary spaces and try again.

          ======
          What are my next steps now to get my refund?
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            Pazhayakath
            May 30, 2021
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            KSRTC cancelled their service from KOZHIKODE to: BENGALURU PNR No: J84214927 JnyDate: 25-May-2021 AIRAVAT . I received the service cancellation alert on 22nd and On 24th May, I have cancelled the ticket by entering the PNR and transaction password. Later I received the message that Refund is initiated fromKSRTC and the amount will be credited with in 5 days. One week over but I haven’t received the payment yet. Please do the needful.
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              A
              ashok2477
              from Chennai, Tamil Nadu
              Apr 25, 2021
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              Dear sir,
              I had booked Mangalore to Mysore Rajahansa bus ticket through online on 14.04.2021. PNR No. J84171196 & Trip Code 2014UDPMYS. But immediately I had received SMS regarding cancellation of booked tickets. However, I have not refunded the amount of Rs. 417/- till date. Henc, kindly refund full amount of Rs. 417/- (since KSRTC cancelled the ticket and I am not responsible for cancelling ticket) full amount of immediately.

              Regards,
              Ashok S.
              [protected]
              +1 photos
              Apr 27, 2021
              Updated by ashok2477
              My grievance not resolved yet and money not refunded do far. PNR No. J84171196.

              Regards,
              Ashok S.
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                Ravikumar Kn
                Apr 19, 2021
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                Address: Kurudihalli, bhaktharahalli post, kottagere hobhalli, kunigal talok, tumkur distik, Karnataka 572120

                Driver and condactar job application
                +1 photos
                Apr 19, 2021
                Updated by Ravikumar Kn
                Driver and condactar job application
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                  Kevz
                  Apr 19, 2021
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                  Today morning I booked ticket to Thrissur, Kerala in Rajahamsa on Saturday (24/04/2021). Amount deducted from my account and I didn't receive ticket through e-mail or SMS. Please do the needful.
                  Thank you
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                    A
                    amrityrs
                    Apr 19, 2021
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                    Hi Sir,
                    Application No[protected]
                    FILL APPLICATION DETAILS DL - completed on 1st march 2021
                    PRINTING OF DL IN FORM 7 ( SMART CARD )-completed on 19th march 2021
                    DISPATCH OF THE DL AND PSV BADGE- still pending
                    even helpline number for Rto Bangalore (south), Jayanagar branch is not reachable during office hours. after office hours helpline number is reachable. is it mandatory to visit the RTO Office? should They send DL by courier?
                    Please let me know how to contact them.
                    Can you please update me with a date when i'll actually get it delivered at home?

                    Regards.
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                      C
                      CR shetty
                      Apr 11, 2021
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                      Cancellation and service re introduction

                      Address: Ksrtc mysuru
                      Website: KSRTC online ticket booking

                      I have booked bus ticket for non actually sleeper the booking details are shown in attached image aftr comfrmation on trip day evening I received a message as service cancelled so I booked in a private bus but again 1 hour before I recvd a servicereintroduced message I went to mysore sub urban busstand but there were no one respond properly since my booking of private bus was non cancellable I had to go in that bus and I lost my 500 rs without...
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                      CR shetty
                      Apr 10, 2021
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                      Repeated cancellation and service re introduction

                      I have booked 1 ticket in ksrtc non achi sleeper from mysore to mangalore on 10_-04-2021i had received confirmation of booking
                      Bus details:KSRTC Bus PNR: J84160112, DOJ: 10-Apr-2021 22:40, 2244MYSCDP, Bus
                      But i received a cancellation message at 6:55pm
                      Message:Service cancellation alert: KSRTC regrets to inform you that for Journey Date: 10-Apr-2021 22:44 TripCode: 2244MYSCDP with PNR: J84160112 is cancelled. Inconvenience...
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                      varma.vangapattu
                      from Chennai, Tamil Nadu
                      Apr 8, 2021
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                      Address: Bangalore

                      I have booked Bangalore to Tirupati Bus on[protected], ITI gate stop.

                      PNR no. J84152850

                      I have not received any confirmation message from service, Enquiry confirmed me that there is strike going on and no buses are operating.

                      Called to this no's [protected], [protected], [protected] & [protected] and no proper information or confirmation provided on services.

                      I have not received refund of my amount.

                      Please refund my amount.
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                        Vinod Kumar.A 390
                        Apr 6, 2021
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                        We are not getting buses today because of the strike. Today, the mantralaya bus conductor did not allow Chikballapur persons, because we are official pass holders, every day we facing same problem please take serious action on mantralaya bus conductors and interstate bus conductors. Bus no: KA 40 F 1537 Time
                        8:36

                        ಮುಷ್ಕರದಿಂದಾಗಿ ನಾವು ಇಂದು ಬಸ್ಸುಗಳನ್ನು ಪಡೆಯುತ್ತಿಲ್ಲ. ಇಂದು, ಮಂತ್ರಾಲಯಬಸ್ ಬಸ್ ಕಂಡಕ್ಟರ್ ಚಿಕ್ಕಬಲ್ಲಾಪುರ ಹೋಗಲು ಬಸ್‌ನಲ್ಲಿ ನಮಗೆ ಅವಕಾಶ ನೀಡಲಿಲ್ಲ, ಏಕೆಂದರೆ ನಾವು ಅಧಿಕೃತ ಪಾಸ್ ಹೊಂದಿರುವವರು. ದಯವಿಟ್ಟು ಮಂತ್ರಾಲಯ ಬಸ್ ಕಂಡಕ್ಟರ್‌ಗಳು ಮತ್ತು ಅಂತರರಾಜ್ಯ ಬಸ್ ಕಂಡಕ್ಟರ್‌ಗಳ ಮೇಲೆ ಗಂಭೀರ ಕ್ರಮ ತೆಗೆದುಕೊಳ್ಳಿ.
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                          Saman Azmi
                          Apr 6, 2021
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                          Hi I've booked my KSRTC non ac sleeper bus from Bangalore to Raichur on 05.04.2021 with PNR no. J84141861 Mobile no. [protected] Email id. samanazmi.[protected]@gmail.com OB no. OB44857662.
                          My journey date is 06.04.2021 that is today and I've not recieved any e-ticket or have been mailed the confirmation message.
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                            V
                            Vinod Kumar.A 390
                            Apr 6, 2021
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                            Address: #158/9, Ward No:22 Vashweshvaraiah Stadium south H.S.Garden Chickballapur

                            At 6:10 am on the morning of February 11, I was traveling in the Anantapur bus (Anantapur to Bangalore bus No. KA 40. F1542), the conductor asked me to buy a ticket and I showed him my official pass. Then he suddenly told me, I don't give any stop at Hebbal because this bus is another depot, I asked him, this bus goes to Hebbal, why don't you stop at Hebbal? Then he got angry at me. And warned me, he said, 'I'll throw you out of the bus and try to hit me' and he said complained to any superior officer, 'I don't care,

                            Also, he used bad words in his own language

                            From two months I tried to complain on him at the Chikballapur bus stand that the TCs were not responding properly and they were trying to save him and miss guiding me, they told to me give complaint on him at the doddaballapur only and they told me We do not take your complaint here.

                            please take serious action on conductor or else please guide me how to give complaint on him.

                            And interstate bus conductors (Mantralaya, Anantapur, Kadiri buses) will never allow official pass

                            ಫೆಬ್ರವರಿ 11 ರ ಬೆಳಿಗ್ಗೆ 6 ರಿಂದ 6:10 ರವರೆಗೆ ನಾನು ಅನಂತಪುರ ಬಸ್‌ನಲ್ಲಿ ಪ್ರಯಾಣಿಸುತ್ತಿದ್ದೆ (ಅನಂತಪುರದಿಂದ ಬ್ಯಾಂಗ್ಲೋರ್ ಬಸ್ ನಂ ಕೆಎ 40. ಎಫ್ 1542), ಕಂಡಕ್ಟರ್ ನನ್ನನ್ನು ಟಿಕೆಟ್ ಖರೀದಿಸಲು ಕೇಳಿಕೊಂಡರು ನಾನು ಅವರಿಗೆ ನನ್ನ ಅಧಿಕೃತ ಪಾಸ್ ತೋರಿಸಿದೆ.ನಂತರ ಅವರು ಇದ್ದಕ್ಕಿದ್ದಂತೆ ನನಗೆ ಹೇಳಿದರು, ನಾನು ಹೆಬ್ಬಾಲ್ನಲ್ಲಿ ಯಾವುದೇ stop ನೀಡುವುದಿಲ್ಲ ಏಕೆಂದರೆ ಈ ಬಸ್ ಮತ್ತೊಂದು ಡಿಪೋ ಆಗಿದೆ, ನಾನು ಅವನನ್ನು ಕೇಳಿದೆ, ಈ ಬಸ್ ಹೆಬ್ಬಾಲ್ಗೆ ಹೋಗುತ್ತದೆ, ನೀವು ಹೆಬ್ಬಾಲ್ನಲ್ಲಿ ಏಕೆ ನಿಲ್ಲಬಾರದು?ಆಗ ಅವನಿಗೆ ನನ್ನ ಮೇಲೆ ಕೋಪ ಬಂತು. ಮತ್ತು ನನಗೆ ಎಚ್ಚರಿಕೆ ನೀಡಿದರು, ಅವರು ಹೇಳಿದರು 'ನಾನು ನಿಮ್ಮನ್ನು ಬಸ್ಸಿನಿಂದ ಹೊರಗೆ ಎಸೆಯುತ್ತೇನೆ ಮತ್ತು ನನ್ನನ್ನು ಹೊಡೆಯಲು ಪ್ರಯತ್ನಿಸಿದೆ ' ಮತ್ತು ಯಾವುದೇ ಉನ್ನತ ಅಧಿಕಾರಿಗೆ ದೂರು ನೀಡಿದರು, 'ನಾನು ಹೆದರುವುದಿಲ್ಲ, ಎಂದು ಹೇಳಿದರು
                            ಅಲ್ಲದೆ, ಅವರು ತಮ್ಮದೇ ಭಾಷೆಯಲ್ಲಿ ಕೆಟ್ಟ ಪದಗಳನ್ನು ಬಳಸಿದನು.

                            ಎರಡು ತಿಂಗಳಿನಿಂದ ನಾನು ಅವನ ಮೇಲೆ ಚಿಕ್ಬಲ್ಲಾಪುರ ಬಸ್ ನಿಲ್ದಾಣದಲ್ಲಿ ದೂರು ನೀಡಲು ಪ್ರಯತ್ನಿಸಿದೆ, ಟಿಸಿಗಳು ಸರಿಯಾಗಿ ಸ್ಪಂದಿಸುತ್ತಿಲ್ಲ ಮತ್ತು ಅವರು ಅವನನ್ನು ಉಳಿಸಲು ಮತ್ತು ನನಗೆ ಮಾರ್ಗದರ್ಶನ ಮಾಡುವುದನ್ನು ತಪ್ಪಿಸಲು ಪ್ರಯತ್ನಿಸುತ್ತಿದ್ದಾರೆ, ಅವರು ನನಗೆ ದೋಡಬಲ್ಲಾಪುರದಲ್ಲಿ ಮಾತ್ರ ದೂರು ನೀಡಲು ಹೇಳಿದರು ಮತ್ತು ಅವರು ನನಗೆ ಹೇಳಿದರು ನಿಮ್ಮ ದೂರನ್ನು ನಾವು ಇಲ್ಲಿ ತೆಗೆದುಕೊಳ್ಳುವುದಿಲ್ಲ.

                            ದಯವಿಟ್ಟು ಕಂಡಕ್ಟರ್ ಮೇಲೆ ಗಂಭೀರ ಕ್ರಮ ತೆಗೆದುಕೊಳ್ಳಿ, ಇಲ್ಲದಿದ್ದರೆ ದಯವಿಟ್ಟು ಅವನ ಮೇಲೆ ಹೇಗೆ ದೂರು ನೀಡಬೇಕೆಂದು ನನಗೆ ಮಾರ್ಗದರ್ಶನ ನೀಡಿ.

                            ಮತ್ತು ಅಂತರರಾಜ್ಯ ಬಸ್ ಕಂಡಕ್ಟರ್‌ಗಳು (ಮಂತ್ರಾಲಯ, ಅನಂತಪುರ, ಕದಿರಿ ಬಸ್ಸುಗಳು) ಅಧಿಕೃತ ಪಾಸ್ ಅನ್ನು ಎಂದಿಗೂ ಅನುಮತಿಸುವುದಿಲ್ಲ
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                              NARESH BHANDARIGAL
                              Apr 6, 2021
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                              Sir, In city raichur bus stop KA 22 F2250 BUS under tyre puncher condition so he is told taking some passengers to KA31 F 1591 bus conductor. Bus KA31 F 1591 bus conductors not co operate to takin passenger. Please to take on this situation to seriously. Am going to SHAKTHINAGAR but heis KA31 F 1591 said bus is full of passengers. Actually not.
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                                Gopalakrishnan1
                                Apr 5, 2021
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                                Sir/Madam,
                                I have booked bus from Bangalore to Kanchipuram, bus start time 22:59 from Bengalore, I was waiting for the bus from 22:00 to 0:30 but there is no bus arrived and there no information about bus, finally called to customer care then I came to know bus got canceled but I didn’t get any messages and emails about canceled service, It was very painful for me getting cab to go pick up location and midnight again getting cab to comeback to home due to canceled service .
                                Please take action on this kind of irresponsible
                                Services

                                Thanks
                                Gopalakrishnan
                                +1 photos
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                                  vinayakbanne
                                  Apr 4, 2021
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                                  Address: Sangli

                                  Vehicle No: KA23.F1092 I am goving to Pune from sangli bus station via karnataka bus (Raibaug- Mumbai Central).
                                  The bus driver and people's who travelling they were not wearing mask. Fir our and indian people's safety you have to strict rule for wearing mask who travelling from your services.
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                                    Kumar hd
                                    Apr 3, 2021
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                                    Dear ksrtc I was traveling on dated 03/04/2021to Bangalore to kollegala buss number KA42F1805 this buss driver is unfortunately rash driving in highway
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