Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear patron/KSRTC
I have booked sleeper ambari club class from Mangalore to Hyderabad on 2nd August, 2021.(Trip code:1500MNGHYD)..(seat 11, 12)
Following issues have been found with respect to my trip/journey
1.When I booked the bus, it has shown sleeper class and the price was charged accordingly, but when the bus [protected]@Mangalore bus station, it was a semi sleeper bus. reason said by the concerned staff is route of bus does not allow sleeper class.
My question is why was the bus showing sleeper class in site when it was booked? Kindly look into this..don’t make mockery/cheating of people.
2.Delay in bus [protected]@Mangalore bus station.. schedule time is 3:00 pm, bus [protected]@3:50 pm..
3.selection of bus route where the roads were severely damaged and not suitable for the journey. I think to save fuel- your corporation chosen that route..
4, .Bus condition- charging points not working in any seats except the first seat near driver..working condition of A.C not checked prior to the start of journey..@
5.Video of bus not started, reason stated by your staff is not clear enough to explain why the video is not offered..
6.Exhorbitant prices @Resturants where bus is stopped for refreshments, even for utilizing the washrooms prices are charged..This was not expected..
7.delay in bus arrival to Hyderabad..schedule time is 8:30 am, but reached [protected]@10:30 am..

In this regard, I would like to inform the concerned authorities that people have a appreciation for KSRTC for their Service, But I would like to notify that the trip is horrendous and I am totally dissatisfied with your service and trip.
Kindly look into the above issues and act on this..
Also look into the possibility of routing as the bus journey is long..

Booking details:KSRTC Bus PNR: J84448707, DOJ: 07-Aug-2021 21:00, 2100SLYBNG, Bus No : f 0233, Crew Mobile No:[protected]. Happy Journey. From MKSRTC

Time for boarding was 21:00,
Conductor called and said there is pickup from Subramanya and bus will be late and reach sullia at 22:30

Even after 22:30 bus didn't arrive to sullia. when we asked conductor, again he is keep on saying still 2 hours required (bus will reach at 23:30).

We here waiting along with families for more than 2:30 hours.

Such irresponsibility we have never faced in KSRTC.
Kindly take a action on this.

KA14F0032 the bus driver of this registered number was rashly driving on shivamogga new bridge, he was just a inch away to do an accident, when we told him to slow down the speed, he started using bad words, this is really worst. Such a fool drivers government has kept for public services. We kindly request you to take strict action on the driver as well as conductor.

Harishkumar annuva nanu challikere busstop nalli kayutidde KA 36 F 1578 bus banditu namma tayi mattu nanu bus hattuvaga namma tayi ondu kalu bussinamele ittaga bus mundakke hogutitu eatu helidaru bejavadriyida varisidaru adarinda [censored]ina krama jarigisabekendu vinantisikollutidenne KA 36 F 1578 Root no 5556 Driver no 21542 Condacter no 1067 Bangalore to Manvi

Harish kumar annuva nanu Challikere bus stop nalli kuyutidde KA 36 F 1578 bus bantu namma tayi mattu nanu bus hattuvaga namma tayi ondu kalu mele ittaga bus mundakke hogutitu estu helidaru bejavadariyinda vartisidaru adakara shistina krama jarugisabekendu vinantisi kollutiddene KA36F 1578 Rootno 5556 Driver no 21542 candacter no 1067 Banglore to Manvi

Hi

Yesterday I tried booking ticket using google pay and the money was deducted ie, ₹905 but the ticket was not booked. This happened in the past also but it was refunded the very next moment. Then I had book the ticket using my card . So the money is deducted twice.
Need the refund at the earliest .

Regards
Chaithra

Dear Sir,
My native is Davangere nd my working place is Ranebennur, daily I m using KSRTC bus to travel from Davangere to Ranebennur, daily I am facing a problem with your bus time and standing in the bus. Before lockdown there are many buses under this peak time 8.30 AM to 9.30 AM but now after lockdown in this time may be only 2 to 3 buses are moving and there is no timing for that. Many people are travelling in this peak time, but in KSRTC bus stand only the seats are fully loaded, daily its very difficult go to bustand and have to wait till full seats. where as we stand in the shamanur r samudaya bhavan we r not getting seat. Please i m requesting you to provide atleast 3 to 4 buses in this peak time, if you have any douts in this matter please check your tickets and passes in this peak time.
If we taken alter route through Harihar it's a more than 1 hour to reach Ranebennur.

Dear public transport,

I am coming from attipalli (tamilnadu border) ksrtc bus at the time 4:30 date was 5/8/2021.then need to go silk board but contactor was charging full amount 60 Rupees . This is unwanted chargeable . He is ticket issued all passengers in the same as. Attipalli to silk board what amount I need to pay?

KA13F2257 Bangalore to Hassan bus driver was driving in rash way near goraguntepalya junction at 6.33PM date: 04/08/2021, may be drunken driving, he was not taking care of passengers, he was just jumping on humps and on not repaired roads, and they were not caring about the people who were on back seats .
Please take severe actions on such driver .

Ksrtc bus conductor communication was not good with the passenger he's scolding the passenger BUS NUMBER KA38E1226 DATE 04/08/2021 so please take action on him or try to teach how to behave with the passengers.

Please teach to conductor how he was behave with women my self SUMITRA coming from halAHAlly near to Bidar to mahagaon cross kalaburagi he was misbehave with me plz take action against him plz give me justice othetvice I go to another way bus details as below KA-38-F0471 ON 3RD AUST TIME 10.35AM FROM HALAHALLY

Bus No : ka27f735, Crew Mobile No:[protected].
In this bus I have tried to book online but I have seen always most priority seats like single sleeper of lower and upper will be blocked by conductor. When I asked him he said those are belongs to MLA and always will be blocked. But in front of me he used to sell those seats to others who didn't book online. It was happened two times frequently. Please take serious action regarding this. Tha k you.

ವಾಹನ ಸಂ. ಕೆ.ಎ. 07, ಎಫ್. 1738, ಕೋಲಾರ ದಿಂದ ಕೊಳ್ಳೇಗಾಲದ ಕಡೆಗೆ ಹೋಗುವಾಗ ನಾನು ಬೆಂಗಳೂರಿನ ಬಸವನಗುಡಿಯ ವಾಹನ ನಿಲ್ದಾಣದಲ್ಲಿ ದಿನಾಂಕ 31.7.2021, ಸಮಯ ಸಂಜೆ 5.55ರಲ್ಲಿ ಹಲಗೂರಿಗೆ ಹೋಗುವ ಸಲುವಾಗಿ ನಿಂತಿರುವಾಗ, ಸದರಿ ನಂಬರಿನ ವಾಹನವು ನಿಲ್ಲಿಸಲು ಕೋರಿದ್ದರೂ ಸಹ ನಿಲ್ಲಿಸಿರುವುದà...⇄ ಇದರಿಂದಾಗಿ ನಾನು ತುರ್ತಾಗೀ ಯಾರದೋ ದ್ವಿಚಕ್ರ ವಾಹನದ ಸಹಾಯದಿಂದ ಸದರಿ ವಾಹನವನ್ನು ಮುಂದಿನ ಸಿಗ್ನಲ್ಲಿನಲ್ಲ�...⇄ ತಡೆದು, ಚಾಲಕರನ್ನು ಕೇಳಿದಾಗ, ದೂರು ನೀಡುತ್ತೇನೆಂದà²...⇄ ಸಹ ಉಡಾಪೆ ಉತ್ತರ ನೀಡಿರುತ್ತಾರೆ. ತಾವುಗಳು ಕೂಡಲೇ ಕ್ರಮ ಕೈಗೊಳ್ಳಬೇಕಾಗà�...⇄ ವಿನಂತಿ.

Date 31/07/2021 vehicle no kA 35 F362
Bus conductor misbehaving to passenger

ಮಾನ್ಯರೇ,
ನಾನು ಶಿವಾನಂದ ಚೌಧರಿ ಎಂಬ ನಾಗರಿಕನಾಗಿದ್à²�...⇄ ಬಾಗಲಕೋಟ ಅಂಚೆ ಇಲಾಖೆಯಲ್ಲಿ ಅಂಚೆ ಸಹಾಯಕನೆಂದು ಕಾರ್ಯ ನಿರ್ವಹಿಸುತ್ತಿà...⇄ ಪ್ರತಿ ದಿನ ಬೀಳಗಿ ನಿಲ್ದಾಣದಿಂದ ಬಾಗಲಕೋಟ ವರಗೆ ತಮ್ಮ KSRTC ಬಸ್ ನಲ್ಲಿ ಪ್ರಯಾಣಿಸುತ್ತೇ�...⇄ ಎಂದಿನಂತೆ ಬೀಳಗಿ KEB ಬಸ್ ನಿಲ್ದಾಣದಲ್ಲಿ, ನಿಲುಗಡೆ ಸ್ಥಳದಲ್ಲಿ ಸರಿಯಾಗಿ 08.35 ನಿಮಿಷಕ್ಕೆ ಬಸ್ ಗಾಗಿ ಕಾಯುತ್ತಿದ್ದೆ. ನನ್ನ ಜೊತೆ ಇನ್ನು ಸಹ ಪ್ರಯಾಣಿಕರು ಇದ್ದರು. 08.40 ನಿಮಿಷಕ್ಕೆ ಬೀಳಗಿ ಬಸ್ ಸ್ಟ್ಯಾಂಡ್ ಯಿಂದ ವಾಹನ ಸಂಖ್ಯೆ KA 29 F 1130 ಬಸ್ ಬಂದಿತು. ಆದರೆ ನಾವು ಕೈ ತೋರಿಸಿದರು ವಾಹನ ಚಾಲಕ ಬಸ್ ಅನ್ನು ನಿಲ್ಲಿಸದೆ ಅನವಶ್ಯಕವಾಗಿ ನಮ್ಮ ಸಮಯ ಹಾಳು ಮಾಡಿದರು ಮತ್ತು ನಮ್ಮ ಮಾನಸಿಕ ನೆಮ್ಮದಿಯನ್ನು ಕೆಡಿಸಿದರು. ಬೀಳಗಿ ನಿಲ್ದಾಣದಿಂದ ಗಾಂಧಿ ಸರ್ಕಲ್, ಕೆ ಇ ಬಿ, ಕೋರ್ಟ್ ಮತ್ತು ಬೀಳಗಿ ಕ್ರಾಸ್ ಹೀಗೆ ಒಟ್ಟು ನಾಲ್ಕು ಉಪ ನಿಲ್ದಾಣಗಳಿವೆ. ನಾನು ಮುಂದೆ ನಮ್ಮ ಸಹ ಪ್ರಯಾಣಿಕರನ್ನು ವಿಚಾರಿಸಿದಾಗ ಎಲ್ಲಿಯೂ ಬಸ್ ಚಾಲಕ ಬಸ್ ಅನ್ನು ನಿಲ್ಲಿಸದೆ ಉದ್ಧಟತನ ತೋರಿದ್ದಾರೆ. ಇದರಿಂದ ನಮಗೆ ಸ್ಪಷ್ಟವಾಗಿ ಅರ್ಥ ಆಗೋದು ಬಸ್ ಚಾಲಕ ತನ್ನ ಸೇವೆಗೆ ನಿಷ್ಠರಾಗಿಲ್ಲ ಎಂದು. ಆದರಿಂದ ನಾನು ತಮ್ಮಲ್ಲಿ ಮನವಿ ಮಾಡಿಕೊಳ್ಳುತ್ತ�...⇄ ಸೂಕ್ತ ತನಿಖೆ ನಡೆಸುವಿದರ ಮೂಲಕ ತಾವು ಚಾಲಕನಿಗೆ ಎಚ್ಚರಿಕೆಯ ಸಂದೇಶವನ್ನು ರವಾಣಿಸಬೇಕು ಮತ್ತು ಮುಂದೆ ಇಂತಹ ತಪ್ಪು ಅವರಿಂದ ನಾವು ನಿರೀಕ್ಷಿಸಬಾರದ...⇄

ಧನ್ಯವಾದಗಳು.

ತಮ್ಮ ವಿಶ್ವಾಸಿಗರು
ಶಿವಾನಂದ ಚೌಧರಿ
ಪೋನ್-[protected]

Ksrtc sullia
Dakshina kannada
574239

No Buses available from sullia to subrahmaya (via: gutthigar) after 5pm

There are many people (30+ people) who travel in sullia to kollamogra bus (via: Guthigrar) Departure at 6:30pm
And they are allowing subrahamanya bus departure at 7:15pm (Puttur depo bus)
This bus is suddenly stopped from 26/07/2021
when asked about bus with TC He not responding properly.
What about this people (Including me also) who are travelling in this bus

Please provide transport faclity as soon

best regards,
Rajendra

On Monday 26 /7 /2021 i took bus from bijapur to talikoti of bus no Ka-28 F-2453.
The conductor was very rude and misbehaved with me. Bcz while travelling he gave free trip to their relatives who entered the bus and also he made delay upto 45 minutes to come their relatives after i asking him about that he started abusing me and even he charged extra for my bags according to rules they don't even consume more space and it was box of rotis i urge u to take serious action on conducter. And driver was very polite and he warned conducter for his behaviour .

On 24th July 2021 I took bus no.KA 40 F 1038 from Chikmagalur bus stop.when bus bus was leaving conductor brought 6 person from bus stand and offering specifically seat no 8, 9, and 10 and 11, 12 & 13 .I was seated on seat no 8 and the couple was seated on seat no.11, 12..Though conductor was made us to vacate the seats and offered to their favourite passengers.i was about to take ticket to Bangalore but due to his mis behaviour I took ticket upto Hassan only.
So I request you to kindly take necessary action against conductor.
For reference I have attached bus tickets also.

Kindly update the status on said mail ID([protected]@gmail.com)

#KSRTC Rash driving today 16.07.2021 could lead to major accident in Hyderabad at Lakdikapool X road Vehicle no. KA38F1087 nor the driver has any response or courtesy.@TSRTCHQ Pls.take some action.. There is no safety driving on 2 wheelers.@HYDTP @TelanganaCMO How dangerous it is.

N. Dwarakanath
[protected]

*KSRTC m-Ticket* from: RAYADURGA to: BENGALURU PsngrName: RAJANIKANTH TripCode: 0500RYDBNG PNR No: J84326009 JnyDate: 14-Jul-2021 DepTime: 05:00 SeatNo: 19, 20 Class: KARNATAKA SARIGE BoardingPt: RAYADURGA Platform: - Txn Password: 3402 Please carry your photo ID during journey. T&C apply. From MKSRTC

Please kindly respond to this query and refund the amount