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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Mar 24, 2026
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 61

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N
Nayana Nayaka
Mar 22, 2021
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Address: Dodda Maralavadi, kanakapura taluk, Ramanagara district

At morning 6 am bus not available at Dodda maralavadi bus stop which loated at kanakapura taluk ramanagara district.
Students and workers are suffering by this problem. After 6 we don't have any bus till 7.30 it's hard to go for exams.
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    sharathbennur
    Mar 21, 2021
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    I boarded a KSRTC bus from Haveri Bus Station at around 4 am on 21st March 20201, which was going to Bangalore. (Bus number - KA57F4502). My destination point was Kakol. When I asked the conductor to give me a ticket to Kakol, he said he will give but he also says that I will have to get down in the national highway before the flyover starts near the village. I requested multiple times saying that it's 4am in the morning and asked them to give a stop under the bridge where it's normally given as I'm talking my ticket and they have to give me a stop there.
    But both conductor and driver started yelling at me and they shut down the engine of the bus. By this time we were 2.5 to 3kms away from Haveri Bus station. It was around 4:15 am by then. They forced me to get down there or they will give a stop on the bridge in Kakol. But from there I'll have to walk for 2 kms in the dark beside highway without any safety which was dangerous. So i had no choice but get down there immediately. Both conductor and driver were very rude to me. I was in the middle of the road at 4:20am and I was alone. As a common man, where should I go? What if thete was a woman or children in my place?
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      Hema ktl
      Mar 18, 2021
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      I’m traveled on 18th March 2021 mng around 7am from ramanagara to Kengeri, ticket rate is 37rs. I gave him 40rs he ask exact change I told him don’t have exact amount, i can give you 2 so you can give back to me 5 but he not agree and he start shouting at me with rude word I don’t want to mention those bad words here . And also he mentioned giving change is not his job. every day we suppose to give exact amount to him. I agree we also responsible for giving the exact amount but every day it’s not possible right, I try to convence him but he try to giving lecture about his duty. I want to know what is exactly the conductor job it’s only giving ticket? He telling like for single member it’s difficult to give stop at bus stop
      Even he don’t no how to behave with ladies
      And more importantly he not wear mask.
      I want him to apologise with me in form of letter or in the mail and next time onwards improvement in his behaviour with ladies

      So I request to department kindly advise your employees how to behave with people
      BUs #KA42 2182
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        P
        pranav srinivas
        Mar 17, 2021
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        I had booked KSRTC bus ticket for Tirupathi to Bengaluru route (10:45pm bus) on 16th March 2021. Amount was deducted from my bank account but ticket wasn't booked and money hasn't been refunded yet. Kindly do the needful
        I received only refence number but no ticket confirmation message. Same is attached below
        I received only reference number but did not get any ticket confirmation message. Same is attached below.
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          Rohan 2942
          Mar 16, 2021
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          My self the regular customer of Mysuru city bus, and l am hear by to complain about pickup and drop condition in our transport system. I had noticed this thing since last two months in Alla bus that the driver don't take a pause at the stop points they just slow down or just have stop for 5-6sec due to which many customers are facing problems and even myself today fell down while getting off. The no of bus was KA09-F4369 time was about 16:59:59. I hope u kindly take my request to your notice an do the needful.
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            S
            Sathisha Lakshmaiah
            Mar 16, 2021
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            Address: Muthyalpet, Mulbagal

            Respected sir/madam,

            With reference to the above subject I am official passanger, daily travels from mulbagal to bangalore through non stop services but daily I am facing major issue like these buses are not even entering to metro bus stop they are stopping at Tin factory and telling us that this service will stop here get down like that this is not one day routine it's happening on daily basis, even if we question this driver and conductors are behaving very rudely, which not at all acceptable.. Please have look at this issue and intervene..

            KA07 F 1609

            Regards,
            Sathisha L
            [protected]
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              8
              8880808297
              Mar 12, 2021
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              Dear sir/Madam

              Bus No KA32
              F 2330
              PNR H83935558
              Journey Date 12.03.2021
              From Jewargi To Sindhanur

              With mentioned above bus conductor is misbehave (I frequently booked this bus only and same conductor) like why you book this bus only, you can go other bus but I already told them like I booked this bus only because no bus available in online ticket bookings at this time.

              Today also same question he asked again like why you booked this and I answered same then he replied that this bus not go on time and this bus reach your place late at that time I am not replied anything, Because of my booking he willfully stopped bus at rural places More than 20 minutes and we reach sindhanur at 10:30 Insted of 9:20, From 9:30 onwards no auto available go to village .

              Kindly solve my issue and I request you sir that conductor should not ask like why you book this bus and that bus must be reach sindhanur on time
              I enclosed bus at sindhanur with timing
              S Veeresh
              Still not received any information
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                S
                Sarvarkhan
                Mar 12, 2021
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                Pathetic experience ever. More than 1 hour of wait got the bus with over crowded without any seat. In this pandemic situation it's horrible to travel with over crowded people. Please make sure to keep few seats empty so that people who catch bus from goraguntepalya to Tumkur because it's hard to catch buses from Bangalore Majestic.

                Date 12th March 8:45 PM -9:50 PM. Journey from Bangalore goraguntepalya to Tumkur busstand.

                Regards
                SK
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                  Shaik Jawaad
                  Mar 12, 2021
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                  Date-12/3/2021, friday
                  7:00AM
                  As i'm travelling from tirupathi to kadiri in karnataka sarige bus of route tirupathi to bellary of regeatration number KA.34.F.1425. The honarable(telling in anger) conductor charged a ticket of small child whose age is just 4 years
                  As i recently travelled in apsrtc they didn't even charged a single rupee for that child.So i request higher officials to solve my complaint before i reach to tiruathi back r else i will report a complaint at ksrtc help desk in tirupati.
                  As i don!t know kannada m not able to get the exact (dippo)start point of the bus.
                  So by this incident my mind has changed to leave travelling in ksrtc buses.so please solve my issue and raise respect about ksrtc in my view
                  Thanking you sir,
                  Yours sincierly
                  Jawaad
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                    J
                    JAGADISH PATIL
                    from Tarikere, Karnataka
                    Mar 11, 2021
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                    Address: Gulbarga

                    As I have booked AC BUS from chitrudurga to Kalaburagi and even paid amount of AC BUS and the message I get will be of AC bus number but the bus which comes will be non AC . Why is this happening. I need a action on this . Asap for my further action.
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                      M
                      myksrtc12
                      Mar 11, 2021
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                      Address: Nelamangala

                      Today i.e., on 11.03.2021, I'm traveling Tumkur to Nelamangala in bus bearing number ka-18-f-672, conductor is very rude, his talking with public is very arrogant. At present I'm in bus only.

                      Kindly direct him to behave with good manner.

                      Thanking you,

                      Regds,

                      Keshava Murthy G
                      Advocate
                      Nelamangala
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                        M
                        Mohan Dalu
                        Mar 9, 2021
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                        Customer care talking rashly and not giving proper answer his number belongs to customer care is[protected]
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                          Manavi Araga
                          from Madikeri, Karnataka
                          Mar 6, 2021
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                          For a set of bus tickets that I had booked, I am noticing that the amount corresponding to the ticket price has been debited twice from my bank account. Kindly reverse the duplicate transaction and credit the required amount back to my original payment method. I have attached a snip of my account statement to this complaint for your reference.
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                            M
                            from Noida, Uttar Pradesh
                            Mar 6, 2021
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                            Bus number KA-09-5140, conducter name suresh. Mysore to tumkur rout. Conducted is not willing to stop in factory circle. I have taken pass from Mysore to factory circle Mandya. It's happening everyday. Most of the conductors not allowing. Please do the needful.
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                              sujith sk
                              from Noida, Uttar Pradesh
                              Mar 5, 2021
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                              Money got deducted through phonepe ( billdesk) but did not receive the ticket

                              Address: Bangalore

                              I have already tried booking the ticket from Bangalore to Mangalore KSRTC bus, through an app on 5-03-21, money got deducted from my account but the ticket did not show up stating " invalid data submitted ", please do look into this problem....
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                              Mahanthnagaraj
                              from Noida, Uttar Pradesh
                              Mar 4, 2021
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                              The conductor enroute from Dharmasthala to Bangalore on 4th Mar, 2021 with the subject line mentioned above was behaving very rude with all passengers. Please take severe action against him. He was rude at myself as well. Since I got into this bus because of breakdown of previous vehicle. Also with senior citizen he raised his loud voice against him as if he was correct. Very pathetic person. Please strip this guy away from his job. This is not the behavior expected from conductor’s.
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                                7
                                7899509539
                                from Bengaluru, Karnataka
                                Mar 2, 2021
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                                Resolved

                                Address: OLD TALUK OFFICE ROAD JAGALUR

                                KA17F1800 city bus Davangere conductor was miss behavior with college student of girl dt.02/03/2021
                                Root CGHOSPITAL to RAILWAYSTATION Davangere at the time 16:30:49.
                                He was very rude and abuse to college girl student so take action against to him without fail.
                                By parents of student
                                Mb.no.[protected].
                                Mar 7, 2021
                                Complaint marked as Resolved 
                                He must be funished.His futre payments and promotions should be wihheld.Now he must be suspended as soon as possible By thanks from parents.
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                                  P
                                  Pandu Kumble
                                  Mar 1, 2021
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                                  KSRTC Bus PNR: J83727075, DOJ: 28-Feb-2021 22:40, 2212BNGCDP, Bus No :f 3954,
                                  Bus was dirty. Mat on the walk way was torn posing risk to senior citizen like myself. Drivers casual n callous. Unsmooth driving. Late arrival. Did not stop for nature call.
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                                    Mamatha Malvi
                                    from Panvel, Maharashtra
                                    Mar 1, 2021
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                                    Bus no F1993 poor maintenance taking from bellary to Bangalore
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                                      Sanjay_c
                                      from Bengaluru, Karnataka
                                      Feb 28, 2021
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                                      This is the complaint against ksrtc bus driver ( bus number : KA 18 F 0905)
                                      While travelling from Hassan on 28th Feb 1:00 am
                                      I came to Bangalore bus station and asked the conductor on when the bus reaches hagare (place between hassan and belur), he said 1:30 am but then I decided to hop on to 'NON STOP' bus to Hassan and take any other chikmagakur bus from there.

                                      But, after I reached hassan, I could not get any CHIKMAGALUR busses and then the bus (ka 18 f 0905) came to hassan and when I tried to take the bus, the bus conductor started scolding me denying me to go inside the bus with my luggage and he said he is doing it because I dint take the bus from 'Bangalore' and when I tried to tell him this is wrong, he started saying "nan bus idhu hattok bidalla' (this is my bus and I wont let you in"Â
                                      This experience at that time when there was no buses to go was devastating.Â
                                      So Im submitting this complaint on the same. Please do the needful

                                      Sanjay
                                      [protected]
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