Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I have booked bus ticket for non actually sleeper the booking details are shown in attached image aftr comfrmation on trip day evening I received a message as service cancelled so I booked in a private bus but again 1 hour before I recvd a servicereintroduced message I went to mysore sub urban busstand but there were no one respond properly since my booking of private bus was non cancellable I had to go in that bus and I lost my 500 rs without any mistake so I request ksrtc to refund my amount please help me 500 rs means me a lot it's my hardworked wage please please

*KSRTC m-Ticket* from: MYSURU to: MANGALURU PsngrName: CHITHARANJAN SHETTY TripCode: 2244MYSCDP PNR No: J84160112 JnyDate: 10-Apr-2021 DepTime: 22:40 SeatNo: 24 Class: NON AC SLEEPER BoardingPt: MYSURU BUS STAND Platform: 6 Txn Password: 0332 Please carry your photo ID during journey. T&C apply. Visit: www.ksrtc.in

Service cancellation alert: KSRTC regrets to inform you that for Journey Date: 10-Apr-2021 22:44 TripCode: 2244MYSCDP with PNR: J84160112 is cancelled. Inconvenience regretted.

Service Re-introduction alert: KSRTC informs you that service with JourneyDate: 10-Apr-2021 22:44 Trip code 2244MYSCDP with PNR: J84160112 is re-introduced and available for operation.

I have booked 1 ticket in ksrtc non achi sleeper from mysore to mangalore on 10_-04-2021i had received confirmation of booking
Bus details:KSRTC Bus PNR: J84160112, DOJ: 10-Apr-2021 22:40, 2244MYSCDP, Bus
But i received a cancellation message at 6:55pm
Message:Service cancellation alert: KSRTC regrets to inform you that for Journey Date: 10-Apr-2021 22:44 TripCode: 2244MYSCDP with PNR: J84160112 is cancelled. Inconvenience regretted.
So i booked a ticket in a private bus for the same timings (10:40pm)
At 9:42 pm I have received one more message for re introduced as
Service Re-introduction alert: KSRTC informs you that service with JourneyDate: 10-Apr-2021 22:44 Trip code 2244MYSCDP with PNR: J84160112 is re-introduced and available for operation.
But i had already booked in private which was non cancellable at that time so i went to ksrtc sub urban busstand to enquire this but there were no one to respond so i travelled through the private bus which I was booked
Now I lost my 500 rs of ticket cost due to ksrtc
I request to give me the compensation on this
Please 500 rs means lot to me it's my wage for hardworking please help me on this without my mistake I can't afford it. Please help me 🙏

I have booked Bangalore to Tirupati Bus on[protected], ITI gate stop.

PNR no. J84152850

I have not received any confirmation message from service, Enquiry confirmed me that there is strike going on and no buses are operating.

Called to this no's [protected], [protected], [protected] & [protected] and no proper information or confirmation provided on services.

I have not received refund of my amount.

Please refund my amount.

We are not getting buses today because of the strike. Today, the mantralaya bus conductor did not allow Chikballapur persons, because we are official pass holders, every day we facing same problem please take serious action on mantralaya bus conductors and interstate bus conductors. Bus no: KA 40 F 1537 Time
8:36

ಮುಷ್ಕರದಿಂದಾಗà²�...⇄ ನಾವು ಇಂದು ಬಸ್ಸುಗಳನ್ನು ಪಡೆಯುತ್ತಿಲ್ಲ. ಇಂದು, ಮಂತ್ರಾಲಯಬಸ್ ಬಸ್ ಕಂಡಕ್ಟರ್ ಚಿಕ್ಕಬಲ್ಲಾಪುರ ಹೋಗಲು ಬಸ್‌ನಲ್ಲಿ ನಮಗೆ ಅವಕಾಶ ನೀಡಲಿಲ್ಲ, ಏಕೆಂದರೆ ನಾವು ಅಧಿಕೃತ ಪಾಸ್ ಹೊಂದಿರುವವರು. ದಯವಿಟ್ಟು ಮಂತ್ರಾಲಯ ಬಸ್ ಕಂಡಕ್ಟರ್‌ಗಳು ಮತ್ತು ಅಂತರರಾಜ್ಯ ಬಸ್ ಕಂಡಕ್ಟರ್‌ಗಳ ಮೇಲೆ ಗಂಭೀರ ಕ್ರಮ ತೆಗೆದುಕೊಳ್ಳಿ.

Hi I've booked my KSRTC non ac sleeper bus from Bangalore to Raichur on 05.04.2021 with PNR no. J84141861 Mobile no. [protected] Email id. samanazmi.[protected]@gmail.com OB no. OB44857662.
My journey date is 06.04.2021 that is today and I've not recieved any e-ticket or have been mailed the confirmation message.

At 6:10 am on the morning of February 11, I was traveling in the Anantapur bus (Anantapur to Bangalore bus No. KA 40. F1542), the conductor asked me to buy a ticket and I showed him my official pass. Then he suddenly told me, I don't give any stop at Hebbal because this bus is another depot, I asked him, this bus goes to Hebbal, why don't you stop at Hebbal? Then he got angry at me. And warned me, he said, 'I'll throw you out of the bus and try to hit me' and he said complained to any superior officer, 'I don't care,

Also, he used bad words in his own language

From two months I tried to complain on him at the Chikballapur bus stand that the TCs were not responding properly and they were trying to save him and miss guiding me, they told to me give complaint on him at the doddaballapur only and they told me We do not take your complaint here.

please take serious action on conductor or else please guide me how to give complaint on him.

And interstate bus conductors (Mantralaya, Anantapur, Kadiri buses) will never allow official pass

ಫೆಬ್ರವರಿ 11 ರ ಬೆಳಿಗ್ಗೆ 6 ರಿಂದ 6:10 ರವರೆಗೆ ನಾನು ಅನಂತಪುರ ಬಸ್‌ನಲ್ಲಿ ಪ್ರಯಾಣಿಸುತ್ತಿà...⇄ (ಅನಂತಪುರದಿಂದ ಬ್ಯಾಂಗ್ಲೋರ್ ಬಸ್ ನಂ ಕೆಎ 40. ಎಫ್ 1542), ಕಂಡಕ್ಟರ್ ನನ್ನನ್ನು ಟಿಕೆಟ್ ಖರೀದಿಸಲು ಕೇಳಿಕೊಂಡರು ನಾನು ಅವರಿಗೆ ನನ್ನ ಅಧಿಕೃತ ಪಾಸ್ ತೋರಿಸಿದೆ.ನಂತರ ಅವರು ಇದ್ದಕ್ಕಿದ್ದಂà²...⇄ ನನಗೆ ಹೇಳಿದರು, ನಾನು ಹೆಬ್ಬಾಲ್ನಲ್ಲಿ ಯಾವುದೇ stop ನೀಡುವುದಿಲ್ಲ ಏಕೆಂದರೆ ಈ ಬಸ್ ಮತ್ತೊಂದು ಡಿಪೋ ಆಗಿದೆ, ನಾನು ಅವನನ್ನು ಕೇಳಿದೆ, ಈ ಬಸ್ ಹೆಬ್ಬಾಲ್ಗೆ ಹೋಗುತ್ತದೆ, ನೀವು ಹೆಬ್ಬಾಲ್ನಲ್ಲಿ ಏಕೆ ನಿಲ್ಲಬಾರದು?ಆಗ ಅವನಿಗೆ ನನ್ನ ಮೇಲೆ ಕೋಪ ಬಂತು. ಮತ್ತು ನನಗೆ ಎಚ್ಚರಿಕೆ ನೀಡಿದರು, ಅವರು ಹೇಳಿದರು 'ನಾನು ನಿಮ್ಮನ್ನು ಬಸ್ಸಿನಿಂದ ಹೊರಗೆ ಎಸೆಯುತ್ತೇನೆ ಮತ್ತು ನನ್ನನ್ನು ಹೊಡೆಯಲು ಪ್ರಯತ್ನಿಸಿದೆ ' ಮತ್ತು ಯಾವುದೇ ಉನ್ನತ ಅಧಿಕಾರಿಗೆ ದೂರು ನೀಡಿದರು, 'ನಾನು ಹೆದರುವುದಿಲ್ಲ, ಎಂದು ಹೇಳಿದರು
ಅಲ್ಲದೆ, ಅವರು ತಮ್ಮದೇ ಭಾಷೆಯಲ್ಲಿ ಕೆಟ್ಟ ಪದಗಳನ್ನು ಬಳಸಿದನು.

ಎರಡು ತಿಂಗಳಿನಿಂದ ನಾನು ಅವನ ಮೇಲೆ ಚಿಕ್ಬಲ್ಲಾಪುರ ಬಸ್ ನಿಲ್ದಾಣದಲ್ಲಿ ದೂರು ನೀಡಲು ಪ್ರಯತ್ನಿಸಿದೆ, ಟಿಸಿಗಳು ಸರಿಯಾಗಿ ಸ್ಪಂದಿಸುತ್ತಿಲ�...⇄ ಮತ್ತು ಅವರು ಅವನನ್ನು ಉಳಿಸಲು ಮತ್ತು ನನಗೆ ಮಾರ್ಗದರ್ಶನ ಮಾಡುವುದನ್ನು ತಪ್ಪಿಸಲು ಪ್ರಯತ್ನಿಸುತ್ತà...⇄ ಅವರು ನನಗೆ ದೋಡಬಲ್ಲಾಪುರದಲ�...⇄ ಮಾತ್ರ ದೂರು ನೀಡಲು ಹೇಳಿದರು ಮತ್ತು ಅವರು ನನಗೆ ಹೇಳಿದರು ನಿಮ್ಮ ದೂರನ್ನು ನಾವು ಇಲ್ಲಿ ತೆಗೆದುಕೊಳ್ಳುà²...⇄

ದಯವಿಟ್ಟು ಕಂಡಕ್ಟರ್ ಮೇಲೆ ಗಂಭೀರ ಕ್ರಮ ತೆಗೆದುಕೊಳ್ಳಿ, ಇಲ್ಲದಿದ್ದರೆ ದಯವಿಟ್ಟು ಅವನ ಮೇಲೆ ಹೇಗೆ ದೂರು ನೀಡಬೇಕೆಂದು ನನಗೆ ಮಾರ್ಗದರ್ಶನ ನೀಡಿ.

ಮತ್ತು ಅಂತರರಾಜ್ಯ ಬಸ್ ಕಂಡಕ್ಟರ್‌ಗಳು (ಮಂತ್ರಾಲಯ, ಅನಂತಪುರ, ಕದಿರಿ ಬಸ್ಸುಗಳು) ಅಧಿಕೃತ ಪಾಸ್ ಅನ್ನು ಎಂದಿಗೂ ಅನುಮತಿಸುವುದಿಲ�...⇄

Sir, In city raichur bus stop KA 22 F2250 BUS under tyre puncher condition so he is told taking some passengers to KA31 F 1591 bus conductor. Bus KA31 F 1591 bus conductors not co operate to takin passenger. Please to take on this situation to seriously. Am going to SHAKTHINAGAR but heis KA31 F 1591 said bus is full of passengers. Actually not.

Sir/Madam,
I have booked bus from Bangalore to Kanchipuram, bus start time 22:59 from Bengalore, I was waiting for the bus from 22:00 to 0:30 but there is no bus arrived and there no information about bus, finally called to customer care then I came to know bus got canceled but I didn’t get any messages and emails about canceled service, It was very painful for me getting cab to go pick up location and midnight again getting cab to comeback to home due to canceled service .
Please take action on this kind of irresponsible
Services

Thanks
Gopalakrishnan

Vehicle No: KA23.F1092 I am goving to Pune from sangli bus station via karnataka bus (Raibaug- Mumbai Central).
The bus driver and people's who travelling they were not wearing mask. Fir our and indian people's safety you have to strict rule for wearing mask who travelling from your services.

Dear ksrtc I was traveling on dated 03/04/2021to Bangalore to kollegala buss number KA42F1805 this buss driver is unfortunately rash driving in highway

Dear Sir,
Today I am traveling with my family from Hoskote to Bangalore. Due to morning and get 500 rs in atm also, I don't have change. Mean time conductor also no change due less collection I understand his problem

He is urgue with me for this issue with presence of my family.I am total upset . actually there is no option with me also meantime conductor also.
Please make smart card like Namma metro /same card use ksrtc also and provide / modified present ticket option to card payment get print of tickets in each buses. It helps to avoide change issues and online collection.
Ksrtc also digital . digital india -digital ksrtc

I have booked a bus ticket from ksrtc using billdesk payment... My amount debited of Rs 1144 from my side... Received bank message regarding amount debited but not received ticket from ksrtc... When I asked ksrtc people they said that there is network issues... Please billdesk people do something...

Thanking you in anticipation...

Travelling to mysore to gundupet in KSRTC Bus my wife 37 and my son age 10yrs they took full ticket price for my son, it should be Half Ticket for him, the conductor was too harsh treatment towards my wife and son i would like to lodge a complaint regarding this
Travelling bus no. KA-11F-0473 Dt.[protected].30am we started from mysore

ರಾಜ್ಯದಲ್ಲಿ ಕೊರೋನಾ ಹೆಚ್ಚಾಗುತ್ತಿದ...⇄ ಸರ್ಕಾರ ಹಲವು ಮುನ್ನೆಚ್ಚರಿಕà³�...⇄ ಕ್ರಮಗಳನ್ನು ಜಾರಿಗೊಳಿಸಿದೆ. ಆದರೆ ರಾಜ್ಯ ಸಾರಿಗೆ ಬಸ್ಸುಗಳಲ್ಲಿ ಸಂಚಾರ ಮಾಡುವವರಿಗೆ ಮಾಸ್ಕ್ ಕಡ್ಡಾಯ ಮಾಡಿಲ್ಲವೇಕೆ. ನಾನು ಈಗ ಕೆಎ 09 ಎಫ್ 5136 ಬಸ್ಸಿನಲ್ಲಿ ಮೈಸೂರಿನಿಂದ ಗೋಣಿಕೊಪ್ಪಕ್ಕà�...⇄ ಹೋಗುತ್ತಿದ್ದೇà²�...⇄ ಮಾಸ್ಕ್ ಇಲ್ಲದವರೂ ಇದ್ದಾರೆ. ನಿರ್ವಾಹಕರಿಗೆ ವಿವೇಚನೆ ಇರಬೇಕಲ್ಲವೇ. ಯೋಚಿಸಿ

As I was about to claim the bus on Monday 29 March from BSNL, Davanagere to railway station the conductor stopped me and told the bus is been already filled by passenger and ruthlessly behaved with me. Even though it was a local Davanagere to harihar city bus.
Bus no KA 17 - F 1209

I stay in Mysore since last four months. I study in ATME college near Mellahalli, bannur road. I have opt for bus pass. When I was in hurry because it was already late for my class, I board Chikkankanhalli bus. Conductor of that bus didn't allowed me, he took me to one of head there who was registering all bus information, both told that it won't go Mellahalli, I said '' it's urgent and since that bus travels on the same route, let me deboard at VidyaVikas Vollege stop and thereby I'll manage myself". They said you can't travel, you have to wait until Mellahalli bus comes or else you have to pay fine. I didn't had any other option. I waited that day, missed my another class. I only have bus route no that is 324, I tried to see their batches so that I can get their names, but no one has wore that batches. I got shamed of myself that I chose this to learn where the people knowingly put us in difficulties. And I hope you will respond as soon as possible with an acknowledgement that students having pass can travel in any city buses which run on the same path until the common point.

I'm traveling on date 20/03/2021.
For change purpose and schedule of timing both are doing rude
Bus no- KA32 F 2424 kalburgi depo no-1 bus from 9.30am departure from kalburgi.
Both conductor and driver not wearing mask.
This very realy bad experience for nekrtc service.
Please do needful.

Trip code 2201DVGMNG
DATE 27TH MARCH 2021

Scheduled arrival is at 6 am.
Reaching at around 7.15 am

Pathetically slow driving, taking all the interior roots even though 4 Lane Highway is available, stopping roadside for minutes together.
Plz mention the correct time. So that we can plan our day accordingly.

Dear sir,

With regard to above subject I had traveled on 27 March 21 from hubbli to bijapur (vijayapura) of Bhatkal depot bus the conductor is very bad behavior with senior citizens while dropping to his stop time around at 11:30 pm just not coming early from his seat.
Another one I reached morning 2:30 am while dropping he told tell your stop direct to driver but driver replied tell to conductor and in this situation he replied if I dropping to everyone to their stop I never reach my destination.

I attached my journey ticket along with this complaint

From belgaum to kittur one kid magic car luggage charged for rs 30. Where as it's hardly 2 kg...
The image of the luggage is attached and the ticket charged also.. Bus no ka 17 f 2050